This document is for the person who installs, administers, and troubleshoots server blades.
Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment
and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 876833-006
Published: May 2019
Edition: 6
Copyright 2017-2019 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.
Acknowledgments
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
microSD is a trademark or a registered trademark of SD-3C in the United States, other countries or both.
Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.
VMware® is a registered trademark or a trademark of VMware, Inc. in the United States and/or other
jurisdictions.
2HPE c-Class Blade SUV connector1 (behind the serial label pull tab)
3Drive bay 2
4Drive bay 1
5iLO Service port
6Server blade release lever
7Server blade release latch
1
The SUV connector and the c-Class Blade SUV Cable are used for some server blade configuration and diagnostic
procedures.
6 Component identification
Front panel LEDs and buttons
1
2
3
4
ItemDescriptionStatus
1NIC status LEDSolid green = Link to network
Flashing green (1 flash per second) = Network active
Off = No network activity
2UID LEDSolid blue = Activated
Flashing blue:
•1 flash per second = Remote management or firmware
upgrade in progress
•4 flashes per second = iLO manual reboot sequence initiated
•8 flashes per second = iLO manual reboot sequence in
progress
Off = Deactivated
Table Continued
Component identification7
ItemDescriptionStatus
3Health LEDSolid green = Normal
Flashing green (1 flash per second) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 flash per second) = System critical
If the health LED indicates a degraded or critical state, review the
system IML or use iLO to review the system health status.
4Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 flash per second) = Performing power on
sequence
Solid amber = System in standby
Off = No power present
Facility power is not present, power cord is not attached, no
power supplies are installed, power supply failure has occurred,
or the server blade is not plugged in.
Front panel LED power fault codes
The number of flashes in each sequence corresponds to the subsystem impacted by the power fault. The
following table provides a list of power fault codes, and the subsystems that are affected. Not all power
faults are used by all Server Blades.
The serial label pull tab is on the front panel of the server blade. To locate the serial label pull tab, see
Front panel components on page 6. The serial label pull tab provides the following information:
•Product serial number
•iLO information
•QR code that points to mobile-friendly documentation
8Component identification
6 flashes
Drive numbering
12
Depending on the configuration, this server blade can support hard drives, SSDs, NVMe SSDs, and uFF
drives (supported in a SFF Flash Adapter) in the drive bays. Depending on the device installed, the bay
number might be different.
Item Hard drive/SSD bay
numbering
111 and 1011
222 and 1022
uFF drive bay
numbering
NVMe drive bay numbering
Hot-plug drive LED definitions
ItemLEDStatusDefinition
1LocateSolid blueThe drive is being identified by a host application.
Flashing blueThe drive carrier firmware is being updated or requires an update.
2Activity
ring
OffNo drive activity
3Do not
remove
OffRemoving the drive does not cause a logical drive to fail.
4Drive
status
Rotating greenDrive activity
Solid whiteDo not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Solid greenThe drive is a member of one or more logical drives.
Component identification9
Table Continued
ItemLEDStatusDefinition
Flashing green
The drive is doing one of the following:
•Rebuilding
•Performing a RAID migration
•Performing a strip size migration
•Performing a capacity expansion
•Performing a logical drive extension
•Erasing
•Spare part activation
Flashing amber/
green
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amberThe drive has failed.
OffThe drive is not configured by a RAID controller or a spare drive.
The drive is a member of one or more logical drives and predicts the
drive will fail.
NVMe SSD components
ItemComponentStatusDefinition
1Release lever—Ejects the NVMe drive
carrier from the cage.
2Activity ring LED
3Do Not Remove LED
10Component identification
Rotating green
Off
Solid whiteDrive is powered on and
Flashing whiteEjection request
Drive activity
No drive activity
configured in system.
Do not remove the drive.
pending. Do not remove
the drive.
Table Continued
ItemComponentStatusDefinition
OffDrive removed from the
PCIe bus and can be
ejected.
4Power LED
5Power button—Momentary press to
6Do Not Remove button—Releases the release
Upon NVMe SSD insertion, an LED initiation sequence will be visible - lighting each LED in the carrier in
sequence from left to right. The sequence will cycle until the drive is recognized by the system. When the
SSD is recognized by the system - the Do Not Remove LED will be solid white and the Power LED will be
solid green.
Solid greenDrive is powered on and
configured in system.
Do not remove the drive.
Flashing greenEjection request
pending. Do not remove
the drive.
OffDrive removed from the
PCIe bus and can be
ejected.
request drive removal
from PCIe bus and
ejection. Drive removal
request can be denied
by operating system.
lever for removal and
insertion.
SFF flash adapter components and LED definitions
Component identification11
ItemComponentDescription
1Locate•Off—Normal
•Solid blue—The drive is being identified by a host application.
•Flashing blue—The drive firmware is being updated or
requires an update.
2uFF drive ejection latchRemoves the uFF drive when released.
3Do not remove LED•Off—OK to remove the drive. Removing the drive does not
cause a logical drive to fail.
•Solid white—Do not remove the drive. Removing the drive
causes one or more of the logical drives to fail.
4Drive status LED•Off—The drive is not configured by a RAID controller or a
spare drive.
•Solid green—The drive is a member of one or more logical
drives.
•Flashing green (4 Hz)—The drive is operating normally and
has activity.
•Flashing green (1 Hz)—The drive is rebuilding, erasing, or
performing a RAID migration, stripe size migration, capacity
expansion, logical drive extension, or spare activation.
5Adapter ejection release latch
and handle
SUV cable connectors
CAUTION: Before disconnecting the SUV cable from the connector, always squeeze the release
buttons on the sides of the connector. Failure to do so can result in damage to the equipment.
•Flashing amber/green (1 Hz)—The drive is a member of one
or more logical drives that predicts the drive will fail.
•Solid amber—The drive has failed.
•Flashing amber (1 Hz)—The drive is not configured and
predicts the drive will fail.
Removes the SFF flash adapter when released.
12Component identification
ItemConnectorDescription
123
P2P1
54
8
911
10
1314
15
16
43
6
12
7
1SerialFor trained personnel to connect a null modem serial cable
2USB
1
3VideoFor connecting a video monitor
1
The USB connectors on the SUV cable do not support devices that require greater than a 500mA power source.
System board components
and perform advanced diagnostic procedures
For connecting up to two USB 2.0 devices
ItemDescription
1System battery
2M.2 enablement option connector
3Processor 2 DIMM slots (8)
4Processor 1 DIMM slots (8)
Table Continued
Component identification13
ItemDescription
5Storage controller or NVMe pass-through board connector
6Mezzanine connector 1 (Type A mezzanine only)
7Mezzanine connector 2 (Type A or Type B mezzanine)
8Enclosure connector
9FlexibleLOM connectors (2)
10SAS/SATA or NVMe backplane
11Internal USB 3.0 connector
12Energy pack connector
13Direct-connect SATA connector
14System maintenance switch
15microSD card slot
16TPM connector
System maintenance switch
PositionDefaultFunction
S1Off
S2Off
S3OffReserved
S4OffReserved
S5Off
S6Off
S7OffReserved
S8—Reserved
S9OffReserved
Off = iLO security is enabled.
On = iLO security is disabled.
Off = System configuration can be changed.
On = System configuration is locked.
Off = Power-on password is enabled.
On = Power-on password is disabled.
Off = No function.
On = ROM reads system configuration as invalid.
S10—Reserved
S11—Reserved
S12—Reserved
14Component identification
CAUTION: Clearing CMOS, NVRAM, or both deletes configuration information. Be sure to configure
Ch 6
P2P1
Ch 5Ch 4
Ch 3 Ch 2Ch 1
Ch 1Ch 2 Ch 3
Ch 4Ch 5 Ch 6
1
2
3
4
5
6
7
8
8
7
6
5
3
2
1
4
8GB 1Rx4 DDR4-2666P -R
8GB 1 Rx4 DDR 4-2666P -R
1234567
the server blade properly to prevent data loss.
DIMM slot locations
DIMM slots are numbered sequentially (1 through 8) for each processor and designate the DIMM slot ID
for population rules and spare replacement.
For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard
Enterprise website (
http://www.hpe.com/docs/memory-population-rules).
DIMM label identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section
helps you to use the label to locate specific information about the DIMM.
Component identification15
ItemDescriptionExample
1Capacity
2Rank
3Data width on DRAM
4Memory generation
8 GB
16 GB
32 GB
64 GB
128 GB
1R = Single rank
2R = Dual rank
4R = Quad rank
8R = Octal rank
x4 = 4-bit
x8 = 8-bit
x16 = 16-bit
PC4 = DDR4
5Maximum memory speed
6CAS latency
7DIMM type
2133 MT/s
2400 MT/s
2666 MT/s
2933 MT/s
P = CAS 15-15-15
T = CAS 17-17-17
U = CAS 20-18-18
V = CAS 19-19-19 (for RDIMM, LRDIMM)
V = CAS 22-19-19 (for 3DS TSV LRDIMM)
Y = CAS 21-21-21 (for RDIMM, LRDIMM)
Y = CAS 24-21-21 (for 3DS TSV LRDIMM)
R = RDIMM (registered)
L = LRDIMM (load reduced)
16Component identification
E = Unbuffered ECC (UDIMM)
For more information about product features, specifications, options, configurations, and compatibility, see
16GB 1Rx4 NN4-2666V-RZZZ-10
16GB 1Rx4 N N4-2666 V-RZZZ-1 0
12374568
the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (http://
www.hpe.com/support/DDR4SmartMemoryQS).
NVDIMM identification
NVDIMM boards are blue instead of green. This change to the color makes it easier to distinguish
NVDIMMs from DIMMs.
To determine NVDIMM characteristics, see the full product description as shown in the following example:
ItemDescriptionDefinition
1Capacity16 GiB
2Rank1R (Single rank)
3Data width per DRAM chip x4 (4 bit)
4Memory typeNN4=DDR4 NVDIMM-N
5Maximum memory speed2667 MT/s
6Speed gradeV (latency 19-19-19)
7DIMM typeRDIMM (registered)
8Other—
For more information about NVDIMMs, see the product QuickSpecs on the Hewlett Packard Enterprise
website (http://www.hpe.com/info/qs).
NVDIMM 2D Data Matrix barcode
The 2D Data Matrix barcode is on the right side of the NVDIMM label and can be scanned by a cell phone
or other device.
When scanned, the following information from the label can be copied to your cell phone or device:
on (12V rail) and the NVDIMM-N is active
(backup and restore).
NVDIMM Function LED patterns
For the purpose of this table, the NVDIMM-N LED operates as follows:
•Solid indicates that the LED remains in the on state.
•Flashing indicates that the LED is on for 2 seconds and off for 1 second.
•Fast-flashing indicates that the LED is on for 300 ms and off for 300 ms.
NVDIMM-N Function
(green)
OnOff
OnOn
OffOff
OnFlashing
LED (blue)
18Component identification
StateDefinitionNVDIMM-N Function LED
2
3
4
1
0The restore operation is in progress.Flashing
1The restore operation is successful.Solid or On
2Erase is in progress.Flashing
3The erase operation is successful.Solid or On
4The NVDIMM-N is armed, and the NVDIMM-N is in
normal operation.
5The save operation is in progress.Flashing
6The NVDIMM-N finished saving and battery is still
turned on (12 V still powered).
7The NVDIMM-N has an internal error or a firmware
update is in progress. For more information about an
NVDIMM-N internal error, see the IML.
Mezzanine connector definitions
ItemPCIe
Mezzanine connector 1x16, Type A mezzanine card only
Mezzanine connector 2x16, Type A or B mezzanine card
NOTE: When installing a mezzanine card option on mezzanine connector 2, processor 2 must be
installed.
Mezzanine connector guide pin locations
Solid or On
Solid or On
Fast-flashing
The mezzanine assembly supports two mezzanine cards in this server blade. When installing a
mezzanine card into the assembly, be sure to use the guide pins associated with the mezzanine
connector.
Component identification19
ItemDescription
1 and 3Mezzanine connector 2
2 and 4Mezzanine connector 1
20Component identification
Operations
Power up the server blade
The OA initiates an automatic power-up sequence when the server blade is installed. If the default setting
is changed, use one of the following methods to power up the server blade:
•Use a virtual power button selection through iLO.
•Press and release the Power On/Standby button.
When the server blade goes from the standby mode to the full power mode, the system power LED
changes from amber to solid green. The health LED flashes green when the Power On/Standby Button
service is being initialized. For more information about the system power LED status, see
LEDs and buttons on page 7.
For more information about the OA, see the OA setup and installation guide on the Hewlett Packard
Enterprise website.
Power down the server blade
Procedure
•Press and release the Power On/Standby button.
Front panel
This method initiates a controlled shutdown of applications and the OS before the server blade enters
standby mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server blade to
enter standby mode.
This method forces the server blade to enter standby mode without properly exiting applications and
the OS. If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server blade
enters standby mode.
•Use the OA CLI to execute one of the following commands:
◦poweroff server [bay number]
This command initiates a controlled shutdown of applications and the OS before the server blade
enters standby mode.
◦poweroff server [bay number] force
This form of the command forces the server blade to enter standby mode without properly exiting
applications and the OS. If an application stops responding, this method forces a shutdown.
•Use the OA GUI to initiate a shutdown:
1. Select the Enclosure Information tab.
2. In the Device Bays item, select the server.
3. From the Virtual Power menu, initiate a shutdown of applications and the OS:
Operations21
◦For a controlled shutdown, select Momentary Press.
◦For an emergency shutdown, select Press and Hold.
Before proceeding, verify that the server blade is in standby mode by observing that the system power
LED is amber.
Remove the server blade
Procedure
1. Identify the proper server blade.
2. Power down the server blade on page 21.
3. Remove the server blade.
4. Place the server blade on a flat, level work surface.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server blade
before beginning any installation procedure. Improper grounding can cause electrostatic
discharge.
Remove the access panel
Procedure
1. Power down the server blade on page 21.
2. Remove the server blade on page 22.
3. Place the server blade on a flat, level work surface.
22Operations
4. Press the access panel release button.
1
2
1
2
5. Slide the access panel towards the rear of the server blade, and then lift to remove the panel.
Install the access panel
Procedure
1. Align the access panel with the guides on the server blade in all six places and place the access panel
on top of the server blade.
2. Slide the access panel forward until it clicks into place.
Remove the DIMM baffles
The server contains two DIMM baffles.
Procedure
1. Power down the server blade on page 21.
2. Remove the server blade on page 22.
3. Place the server blade on a flat, level work surface.
Operations23
4. Remove the access panel on page 22.
5. If installed, remove the direct connect SATA cable (Remove the direct connect SATA cable on page
31).
6. If installed, remove the internal USB drive.
To locate the internal USB connector, see System board components on page 13.
7. Remove one or more DIMM baffles:
IMPORTANT: When removing a DIMM baffle, do not remove the following options when installed
on the DIMM baffle:
•M.2 enablement option (left DIMM baffle)
•HPE Smart Storage Battery (right DIMM baffle)
•DIMM baffle (right side)
•DIMM baffle (left side)
24Operations
Install the DIMM baffles
The server has two DIMM baffles.
Procedure
1. Align and install the DIMM baffle:
IMPORTANT: When installing each DIMM baffle, be sure that the alignment tabs engage with
the side of the server blade.
•DIMM baffle (right side)
•DIMM baffle (left side)
Operations25
2. If removed, install the internal USB drive.
To locate the internal USB connector, see System board components on page 13.
3. If removed, install the direct connect SATA cable (Install the direct connect SATA cable on page
31.
4. Install the access panel on page 23.
5. Install the server blade on page 42.
6. Power up the server blade on page 21.
Remove an M.2 SSD from the M.2 riser board
Prerequisites
To remove an M.2 SSD from the M.2 riser, you need a No. 1 Phillips screwdriver.
Procedure
1. Power down the server blade on page 21.
2. Remove the server blade on page 22.
3. Place the server blade on a flat, level work surface.
4. Remove the access panel on page 22.
5. Remove the left DIMM baffle from the server blade (Remove the DIMM baffles on page 23).
6. Remove the M.2 SSD from the M.2 riser board. Use a No. 1 Phillips screwdriver to disengage the
screw.
26Operations
1
2
3
7. If necessary, repeat the M.2 SSD removal procedure for a second drive.
2
1
Remove the M.2 interposer board and the M.2 riser board
Procedure
1. Power down the server blade on page 21.
2. Remove the server blade on page 22.
3. Place the server blade on a flat, level work surface.
4. Remove the access panel on page 22.
5. Remove the left DIMM baffle from the server blade (Remove the DIMM baffles on page 23).
6. Remove the M.2 interposer board.
7. Remove the M.2 riser board from the left DIMM baffle.
Operations27
1
2
2
Relocate the PEM nut and rubber stopper
This procedure is required if the PEM nut and rubber stoppers must be relocated to support the length of
the M.2 SSDs being installed.
Prerequisites
To remove the M.2 SSDs from the M.2 riser, you need a No. 1 Phillips screwdriver.
Procedure
1.Power down the server blade on page 21.
2.Remove the server blade on page 22.
3.Place the server blade on a flat, level work surface.
4.Remove the access panel on page 22.
5.Remove the left DIMM baffle.
See Remove the DIMM baffles on page 23.
6.Remove the M.2 interposer board and the M.2 riser board on page 27.
7.If installed, Remove an M.2 SSD from the M.2 riser board on page 26.
8.Remove the rubber stoppers from the M.2 riser.
28Operations
9.Remove the PEM nuts from the M.2 riser.
10. Install the PEM nuts in the new location on the M.2 riser.
CAUTION: Always install the PEM nut with the thicker edge on top of the M.2 riser and the
thinner edge on the bottom of the M.2 riser. Failure to install the PEM nut in the proper
orientation can cause damage to the components.
Operations29
1
2
3
11. Install the rubber stoppers in the new locations to secure the PEM nuts in the M.2 riser.
12. Install the M.2 SSDs on the M.2 riser board (Installing the M.2 SSDs on page 59).
13. Install the M.2 riser board and the M.2 interposer board on the left DIMM baffle (Installing the M.2
riser board and M.2 interposer board on page 57).
14. Install the left DIMM baffle.
See Install the DIMM baffles on page 25.
15. Install the access panel on page 23.
16. Install the server blade on page 42.
17. Power up the server blade on page 21.
30Operations
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