This document is for the person who installs, administers, and troubleshoots HPE server systems.
Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer
equipment, and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 876293-008
Published: August 2019
Edition: 8
Copyright 2017—2019 Hewlett Packard Enterprise Development LP
Notices
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Acknowledgments
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.
•Two-bay NVMe/Six-bay SFF HDD drive cage on page 10
2Box 2 — Supported options:
•Eight-bay SFF HDD drive cage on page 9
•Eight-bay SFF NVMe drive cage on page 10
•Two-bay NVMe/Six-bay SFF HDD drive cage on page 10
3Box 3 — Supported options:
•Eight-bay SFF HDD drive cage on page 9
•Two-bay NVMe/Six-bay SFF HDD drive cage on page 10
4iLO Service Port (169.254.1.2)
5Front USB 3.0 port
6Serial number and iLO information pull tab
8 Component identification
Universal media bay components
ItemDescription
1USB 2.0 port
2Video display port
3Optical disk drive (optional)
4Drives (optional)
1
1
Requires the two-bay SFF (Premium) drive cage
Drive bay numbering
Eight-bay SFF HDD drive cage
Component identification9
Eight-bay SFF NVMe drive cage
Two-bay NVMe/Six-bay SFF HDD drive cage
10Component identification
Front panel LEDs and buttons
Power switch module
Systems Insight Display module (optional)
ItemDescriptionStatus
1
Power On/Standby button and
system power LED
1
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing
power on sequence
Solid amber = System in standby
Off = No power present
2Health LED
1
Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
2
3
Table Continued
Component identification11
ItemDescriptionStatus
3NIC status LED
1
Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
4UID button/LED
1
Solid blue = Activated
Flashing blue:
•1 Hz/cycle per sec = Remote management or
firmware upgrade in progress
•4 Hz/cycle per sec = iLO manual reboot sequence
initiated
•8 Hz/cycle per sec = iLO manual reboot sequence
in progress
•1 fast flash and then off for 3 seconds = iLO Service
Port status is Complete
•4 medium flashes and then off for 1 second = iLO
Service Port status is Busy
•8 fast flashes and then off for 1 second = iLO
Service Port status is Error
Off = Deactivated
1
When all four LEDs described in this table flash simultaneously, a power fault has occurred.
2
Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
3
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health
status.
UID button functionality
The UID button can be used to display the Server Health Summary when the server will not power on. For
more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website.
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all power
faults are used by all servers.
SubsystemLED behavior
System board1 flash
Processor2 flashes
Memory3 flashes
Riser board PCIe slots4 flashes
12Component identification
Table Continued
SubsystemLED behavior
FlexibleLOM5 flashes
Removable HPE Smart Array SR Gen10 controller6 flashes
System board PCIe slots7 flashes
Power backplane or storage backplane8 flashes
Power supply9 flashes
Systems Insight Display LEDs
The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the
access panel installed.
DescriptionStatus
Processor LEDs
DIMM LEDs
Fan LEDs
Off = Normal
Amber = Failed processor
Off = Normal
Amber = Failed DIMM or configuration issue
Off = Normal
Amber = Failed fan or missing fan
Table Continued
Component identification13
DescriptionStatus
NIC LEDs
Power supply LEDs
PCI riser LED
Over temp LED
Proc DIMM Group LED
Off = No link to network
Solid green = Network link
Flashing green = Network link with activity
If power is off, the front panel LED is not active. For
status, see Rear panel LEDs on page 20.
Off = Normal
Solid amber = Power subsystem degraded, power
supply failure, or input power lost.
Off = Normal
Amber = Incorrectly installed PCI riser cage
Off = Normal
Amber = High system temperature detected
Off = Normal
Amber = Failed DIMM or configuration issue
Power cap LED
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health
event. For more information on the combination of these LEDs, see Systems Insight Display combinedLED descriptions on page 14.
Off = System is in standby, or no cap is set.
Solid green = Power cap applied
Systems Insight Display combined LED descriptions
The combined illumination of the following LEDs indicates a system condition:
•Systems Insight Display LEDs
•System power LED
•Health LED
14Component identification
Systems Insight Display
LED and color
Processor (amber)RedAmberOne or more of the following
Processor (amber)AmberGreenProcessor in socket X is in a pre-
DIMM (amber)RedGreenOne or more DIMMs have failed.
DIMM (amber)AmberGreenDIMM in slot X is in a pre-failure
Over temp (amber)AmberGreenThe Health Driver has detected a
Over temp (amber)RedAmberThe server has detected a hardware
Health
LED
System
power LED
Status
conditions may exist:
•Processor in socket X has failed.
•Processor X is not installed in the
socket.
•Processor X is unsupported.
•ROM detects a failed processor
during POST.
failure condition.
condition.
cautionary temperature level.
critical temperature level.
PCI riser (amber)RedGreenThe PCI riser cage is not seated
properly.
Fan (amber)AmberGreenOne fan has failed or has been
removed.
Fan (amber)RedGreenTwo or more fans have failed or been
removed.
Power supply (amber)RedAmberOne or more of the following
conditions may exist:
•Only one power supply is installed
and that power supply is in
standby.
•Power supply fault
•System board fault
Table Continued
Component identification15
Systems Insight Display
LED and color
Power supply (amber)AmberGreenOne or more of the following
Power cap (off)—AmberStandby
Health
LED
System
power LED
Status
conditions may exist:
•Redundant power supply is
installed and only one power
supply is functional.
•AC power cord is not plugged into
redundant power supply.
•Redundant power supply fault
•Power supply mismatch at POST
or power supply mismatch through
hot-plug addition
Power cap (green)—Flashing
Power cap (green)—GreenPower is available.
Power cap (flashing amber)—AmberPower is not available.
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test
each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a
bank with a known working DIMM.
Drives
NVMe SSD LED definitions
The NVMe SSD is a PCIe bus device. A device attached to a PCIe bus cannot be removed without allowing
the device and bus to complete and cease the signal/traffic flow.
CAUTION: Do not remove an NVMe SSD from the drive bay while the Do not remove LED is flashing.
The Do not remove LED flashes to indicate that the device is still in use. Removing the NVMe SSD
before the device has completed and ceased signal/traffic flow can cause loss of data.
Waiting for power
green
16Component identification
ItemLEDStatusDefinition
1LocateSolid blueThe drive is being identified by a host application.
Flashing blueThe drive carrier firmware is being updated or requires an update.
2Activity
ring
OffNo drive activity
3Drive
status
Flashing green
Flashing amber/
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amberThe drive has failed.
Rotating greenDrive activity
Solid greenThe drive is a member of one or more logical drives.
The drive is doing one of the following:
•Rebuilding
•Performing a RAID migration
•Performing a stripe size migration
•Performing a capacity expansion
•Performing a logical drive extension
•Erasing
The drive is a member of one or more logical drives and predicts the
green
drive will fail.
OffThe drive is not configured by a RAID controller.
4Do not
remove
Flashing whiteThe drive ejection request is pending.
5PowerSolid greenDo not remove the drive. The drive must be ejected from the PCIe bus
Solid whiteDo not remove the drive. The drive must be ejected from the PCIe bus
prior to removal.
OffThe drive has been ejected.
prior to removal.
Flashing greenThe drive ejection request is pending.
OffThe drive has been ejected.
Hot-plug drive LED definitions
Component identification17
ItemLEDStatusDefinition
1LocateSolid blueThe drive is being identified by a host
application.
Flashing blueThe drive carrier firmware is being updated or
requires an update.
2Activity ringRotating greenDrive activity.
OffNo drive activity.
3Do not removeSolid whiteDo not remove the drive. Removing the drive
causes one or more of the logical drives to fail.
OffRemoving the drive does not cause a logical
drive to fail.
4Drive statusSolid greenThe drive is a member of one or more logical
drives.
Flashing green
The drive is doing one of the following:
•Rebuilding
•Performing a RAID migration
•Performing a strip size migration
•Performing a capacity expansion
Flashing amber/
Flashing amberThe drive is not configured and predicts the
Solid amberThe drive has failed.
OffThe drive is not configured by a RAID
Drive guidelines
CAUTION: Do not remove an NVMe SSD from the drive bay while the Do Not Remove button LED is
flashing. The Do Not Remove button LED flashes to indicate the device is still in use. Removal of the
NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data.
Depending on the configuration, this server supports SAS, SATA, and NVMe drives.
Observe the following general guidelines:
green
•Performing a logical drive extension
•Erasing
•Spare part activation
The drive is a member of one or more logical
drives and predicts the drive will fail.
drive will fail.
controller or a spare drive.
•For drive numbering, see Drive bay numbering on page 9.
•The NVMe SSD is a PCIe bus device. Do not remove a device attached to a PCIe bus without allowing it
to first complete and cease the signal/traffic flow.
•The system automatically sets all device numbers.
18Component identification
•If only one hard drive is used, install it in the bay with the lowest device number.
•Install drives of the same capacity to provide the greatest storage space efficiency when drives are
grouped into the same drive array.
Rear panel components
Rear panel with optional tertiary riser
ItemDescription
1Primary PCIe riser slots 1-3
2Secondary PCIe riser slot bays 4-6 (Optional)
3Tertiary PCIe riser slots 7-8 (Optional)
4Power supply 2 (PS2)
5Power supply 1 (PS1)
6Serial port
7iLO Management Port
8Video port
9Rear USB 2.0 ports (2)
10Rear USB 3.0 ports (2)
11FlexibleLOM (optional)
Rear panel with optional redundant power supplies
Component identification19
ItemDescription
1Primary PCIe riser slots 1-3
2Secondary PCIe riser slot bays 4-6 (Optional)
3Power supply 4 (PS4, optional)
4Power supply 2 (PS2)
5Power supply 3 (PS3, optional)
6Power supply 1 (PS1)
7Serial port
8iLO Management Port
9Video port
10Rear USB 2.0 ports (2)
11Rear USB 3.0 ports (2)
12FlexibleLOM (optional)
Rear panel LEDs
20Component identification
ItemDescriptionStatus
1Activity LEDOff = No network activity
Solid green = Link to network
Flashing green = Network activity
2Link LEDOff = No network link
Green = Network link
3UID LEDSolid blue = Activated
Flashing blue:
•1 Hz/cycle per sec = Remote
management or firmware upgrade
in progress
•4 Hz/cycle per sec = iLO manual
reboot sequence initiated
•8 Hz/cycle per sec = iLO manual
reboot sequence in progress
•1 fast flash and then off for 3
seconds = iLO Service Port status
is Complete
Power supply LEDs
The power supply LED is located on each power supply.
•4 medium flashes and then off for 1
second = iLO Service Port status is
Busy
•8 fast flashes and then off for 1
second = iLO Service Port status is
Error
This connector can be used for the HPE Smart Storage Battery or the HPE Smart Storage Hybrid Capacitor. The energy
pack connected to this connector provides backup power to the DIMM slots and controllers installed on the system board.
2
This connector can only be used with the HPE Smart Storage Battery. The energy pack connected to this connector
provides backup power to the DIMM slots on the processor mezzanine tray.
System maintenance switch descriptions
PositionDefaultFunction
1
S1
S2OffReserved
S3OffReserved
S4OffReserved
1
S5
24Component identification
Off
Off
Off = iLO security is enabled.
On = iLO security is disabled.
Off = Power-on password is enabled.
On = Power-on password is disabled.
Table Continued
PositionDefaultFunction
S61, 2,
3
Off
Off = No function
On = Restore default manufacturing settings
S7OffReserved
S8—Reserved
S9—Reserved
S10—Reserved
S11—Reserved
S12—Reserved
1
To access the redundant ROM, set S1, S5, and S6 to On.
2
When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all
configuration settings to their manufacturing defaults.
3
When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some
configurations cannot be restored. For more information, see Secure Boot on page 190.
Processor, heatsink, and socket components
ItemDescription
1Heatsink nuts
2Processor carrier
3Pin 1 indicator
1
4Heatsink latch
5Alignment post
1
Symbol also on the processor and frame.
Component identification25
DIMM slot locations
DIMM slots are numbered sequentially (1 through 12) for each processor on the system and mezzanine
boards.
For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard
Enterprise website (http://www.hpe.com/docs/memory-population-rules).
System board DIMM slots
Processor mezzanine board DIMM slots
DIMM label identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps
you to use the label to locate specific information about the DIMM.
26Component identification
ItemDescriptionExample
1Capacity
2Rank
3Data width on DRAM
4Memory generation
8 GB
16 GB
32 GB
64 GB
128 GB
1R = Single rank
2R = Dual rank
4R = Quad rank
8R = Octal rank
x4 = 4-bit
x8 = 8-bit
x16 = 16-bit
PC4 = DDR4
5Maximum memory speed
2133 MT/s
2400 MT/s
2666 MT/s
2933 MT/s
Table Continued
Component identification27
ItemDescriptionExample
6CAS latency
7DIMM type
For more information about product features, specifications, options, configurations, and compatibility, see the
HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/support/DDR4SmartMemoryQS).
P = CAS 15-15-15
T = CAS 17-17-17
U = CAS 20-18-18
V = CAS 19-19-19 (for RDIMM, LRDIMM)
V = CAS 22-19-19 (for 3DS TSV LRDIMM)
Y = CAS 21-21-21 (for RDIMM, LRDIMM)
Y = CAS 24-21-21 (for 3DS TSV LRDIMM)
R = RDIMM (registered)
L = LRDIMM (load reduced)
E = Unbuffered ECC (UDIMM)
HPE Persistent Memory module label identification
ItemDescriptionExample
1Unique ID number8089-A2-1802-1234567
2Model numberNMA1XBD512G2S
3Capacity
4QR codeIncludes part number and serial number
28Component identification
128 GB
256 GB
512 GB
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/support/
persistentmemoryQS).
NVDIMM identification
NVDIMM boards are blue instead of green. This change to the color makes it easier to distinguish NVDIMMs
from DIMMs.
To determine NVDIMM characteristics, see the full product description as shown in the following example:
ItemDescriptionDefinition
1Capacity16 GiB
2Rank1R (Single rank)
3Data width per DRAM chipx4 (4 bit)
4Memory typeNN4=DDR4 NVDIMM-N
5Maximum memory speed2667 MT/s
6Speed gradeV (latency 19-19-19)
7DIMM typeRDIMM (registered)
8Other—
For more information about NVDIMMs, see the product QuickSpecs on the Hewlett Packard Enterprise
website (http://www.hpe.com/info/qs).
NVDIMM 2D Data Matrix barcode
The 2D Data Matrix barcode is on the right side of the NVDIMM label and can be scanned by a cell phone or
other device.
When scanned, the following information from the label can be copied to your cell phone or device: