HPE 838502-031 Getting Started Guide

QuickSpecs

HPE ProLiant ML110 Generation9 (Gen9)

Overview

Page 1

HPE ProLiant ML110 Generation9 (Gen9)

The HPE ProLiant ML110 Gen9 Server is expansion, and growth than previous 1P single performance compute demands the ML110 Gen9 delivers exceptional

Front View (details for 8LFF and 16SFF)

Drive cage

Optical drive (optional)

Health LED

USB 3.0 (2) connectors

Drive cage

Power button/LED

NIC status LED

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a 1P/ 4.5U affordable single-socket tower server featuring better performance,

-socket tower models. Designed to meet small and midsized businesses' value at an affordable price.

QuickSpecs

HPE ProLiant ML110 Generation9 (Gen9)

Overview

Page 2

Rear View

PCIe3 Slots (Slots 1-5)

USB 3.0 (2) connectors

UID button/LED

Power supply power connection

HPE ML Gen9 dedicated iLO port kit (optional)

USB 2.0 (2) connectors

Video connector

Power supply bay

Network RJ-45 ports (2)

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QuickSpecs

HPE ProLiant ML110 Generation9 (Gen9)

Overview

Page 3

Internal View

One (1) processor and heatsink with HPE Smart Socket Guide

Power Supply backplane cage

PCIe fan (option required to support PCIe expansion cards)

SATA connector 1

Internal USB 2.0 connector

Dedicated iLO module slot (optional)

System Fan (92x32mm default), upgrade system

Processor and SAS SSD

Eight (8) DDR4 DIMM slots

Front USB 3.0 connector

Internal USB 3.0 connector

Five (5) PCIe3 expansion slots

MicroSD slot

What’s New

•

visit http://www.hpe.com/servers/clearos.

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HPE 12TB SATA 7.2K LFF HDD

• ClearOS, an easy to use OS with an application marketplace, allows you to build a fully functional server that is just

right for you at no upfront cost. To learn more on what you can do, please

fan(92x38mm) is required for 140W E5-1600v3

QuickSpecs

HPE ProLiant ML110 Generation9 (Gen9)

Standard Features

Page 4

NOTE:

Processor

One of the following depending on model

Model

CPU

Cores

L3 Cache

Power

QPI

DDR4 Hz

E5-1650v3

3.5GHz

15MB

140W

0.0GT/s

2133

E5-1603v3

2.8GHz

10MB

140W

0.0GT/s

1866

E5-1620v3

3.5GHz

10MB

140W

0.0GT/s

2133

E5-2660v4

2.0GHz

35MB

105W

9.6GT/s

2400

E5-2640v4

2.4GHz

25MB

90W

8.0GT/s

2133

E5-2630Lv4

1.8GHz

25MB

55W

8.0GT/s

2133

E5-2623v4

2.6GHz

10MB

85W

8.0GT/s

2133

E5-2620v4

2.1GHz

20MB

85W

8.0GT/s

2133

E5-2609v4

1.7GHz

20MB

85W

6.4GT/s

1866

E5-2603v4

1.7GHz

15MB

85W

6.4GT/s

1866

E5-1680v4

3.4GHz

20MB

140W

9.6GT/s

2400

E5-1660v4

3.2GHz

20MB

140W

9.6GT/s

2400

E5-1620v4

3.5GHz

10MB

140W

0.0GT/s

2400

E5-1607v4

3.1GHz

10MB

140W

0.0GT/s

2400

E5-1603v4

2.8GHz

10MB

140W

0.0GT/s

2400

Cache Memory One of the following depending on model

10MB (1 x 10MB) Level 3 cache

NOTE: For Four-core processors.

15MB (1 x 15MB) Level 3 cache

NOTE:

20MB (1 x 20MB) Level 3 cache

NOTE: For Eight-core processors.

25MB (1 x 25MB) Level 3 cache

NOTE: For Ten-core processors.

30MB (1 x 30MB) Level 3 cache

NOTE: For Ten-core processors.

35MB (1 x 35MB) Level 3 cache

NOTE:

Chipset

Intel® C610 Series Chipset

Intel® E5-2600v4 Processor Family

Intel® E5-2600v3 Processor Family

Intel® E5-1600v4 Processor

Intel® E5-1600v3 Processor Family

NOTE:

upgrade kit - 789654-B21.

URL: http://www.intel.com/products/server/chipsets/

On System Management Chipset

HPE iLO (Firmware HPE iLO4 2.0 or later) with NAND

NOTE: Read and learn more in the HPE iLO QuickSpecs.

Memory

Type: HPE SmartMemory and Standard Memory

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For more information regarding Intel Xeon processors, please see the following http://www.intel.com/xeon.

frequency

NOTE: Up to 1 processor supported. Mixing different processor models is not supported.

For Six-core processors.

For Fourteen-core processors.

This is a 140W processor which need to be ordered with the ML110 Gen9 System fan

NOTE: For more information regarding Intel® chipsets, please see the following

QuickSpecs

HPE ProLiant ML110 Generation9 (Gen9)

Standard Features

Page 5

DDR4 Registered (RDIMM) or Load Reduced (LRDIMM)

DIMM Slots Available

(8 DIMM slots per processor, 4 channels per processor, 2 DIMMs per channel)

Maximum Capacity (LRDIMM)

128GB

(8 x 16GB LRDIMM @2133MHz)

Maximum Capacity (RDIMM)

256GB

(8 x 32GB RDIMM @2133MHz)

Memory Protection

Advanced ECC

Advanced ECC uses single device data correction to detect and correct single and all multibit error that occurs within a single DRAM chip.

Online spare

Memory online spare mode detects a rank that is degrading and switches operation to the spare rank.

Network Controller

Broadcom 5717C0 Dual-port 1Gb

Expansion Slots

Expansion

Slots #

Technology

Bus

Width

Connector

Width

Bus

Number

Form Factor

Notes

PCIe 3.0

Full-height, half-

length slot

For processor 1

PCIe 3.0

Full-height, half-

length slot

For processor 1

PCIe 3.0

Full-height, half-

length slot

For processor 1

PCIe 3.0

Full-height, half-

length slot

For processor 1

PCIe 3.0

x16

Full-height, ¾ length

(up to 9.5") Slot

For processor 1

NOTE: Bus number - Default bus assignment (in decimal). Inserting cards with PCI bridges may alter the actual bus assignment number.

NOTE:

speed);

Expansion

Slots #

Technology

Bus

Width

Connector

Width

Bus

Number

Device

Number

Form Factor

Notes

HPE ML

iLO Port Kit

Dedicate for ML

Storage Controller

One of the following depending on model Entry Models

HPE Dynamic Smart Array B140i Controller

NOTE: B140i can't mix with any standup internal controller.

Base Models

HPE Dynamic Smart Array B140i Controller

NOTE: B140i can't mix with any standup internal controller.

Internal Storage Devices

Optical Drive

Optional SATA 9.5mm DVD-ROM Optical Drive

Optional SATA 9.5mm DVD RW Optical Drive

NOTE: Optical is optional in BTO models.

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NOTE: This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS installation.

Five total expansion PCIe 3.0 slots. One PCIe 3.0 x16 (x16 speed); Two PCIe 3.0 x 8 (x8

Two PCIe 3.0 x 4 (x4 speed).

Gen9

Series

Dedicated

QuickSpecs

HPE ProLiant ML110 Generation9 (Gen9)

Standard Features

Page 6

One of the following depending on m

Hard Drives

None ship standard

Hard Drive Bays

Up to 4 Non-hot plug SATA 3.5" drives

NOTE: NHPE SATA is limited to B140i controller.

4 Hot plug LFF SAS/SATA HDD bays; upgradable to 8

8 Hot plug SFF SAS/SATA HDD bays; upgradable to 16

NOTE: P84016SFF require 2 cable kit P/N: 784608-B21.

Maximum Internal Storage

One of the following depending on model

CAPACITY

CONFIGURATION

Hot Plug LFF SAS

96TB

8x12TB

Hot Plug LFF SATA

96TB

8x12TB

Hot Plug SFF SAS

32TB

16x2TB

Hot Plug SFF SATA

32TB

16x2TB

Non Hot Plug LFF SATA

16TB

4x4TB

Hot Plug LFF SATA SSD

15.36TB

8x1.92TB

Hot Plug SFF SAS SSD

6.4TB

16x400GB

Hot Plug SFF SATA SSD

30.72TB

16x1.92TB

Power Supply One of the following depending on model

HPE 350W ATX-Gen9 Power Supply FIO Kit

HPE 550W ATX-Gen9 Power Supply Kit

HPE 750W CS Gold Ht Plg Pwr Supply Kit

NOTE: NOTE: The RPS Enablement kit will support two power supplies.

redundant AC power supply option for most HPE

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odel

NOTE: Mixing drive cage types is not allowed. NOTE: All Pre-configured Models come populated with hard drive blanks

installed. The 4LFF configurations includes 3 blanks and 8SFF includes 7 blanks. Additional hard drive blanks can be ordered using either P/N 666986-B21 for the HPE LFF HDD Blank Kit or P/N 666987-B21 for the HPE SFF HDD Blank Kit. These part numbers for single HDD blanks below are also provided should you require replacement HDD blanks for your server.

NOTE: 16SFF is limited to P840 controller. NOTE: H240 8LFF/8SFF require 2 cable kit P/N: 784606-B21.

The first 750W CS Gold Ht Plg Pwr Supply Kit requires the RPS Enablement Kit.

HPE Entry-Level Power Supplies provide lower-cost options for customers trying to balance their need for enterprise class efficiency and reliability while maintaining lowest possible hardware costs. All Entry- Level power supply options have been designed specifically for HPE ProLiant Gen9 Essential Series servers.

The HPE 550W FIO Power Supply is the standard, nonProLiant Gen9 Essential servers. It features Silver-level (89%) certified power efficiency with a set of features optimized for the Gen9 Essential-series rack and tower servers.

All pre-configured servers ship with a standard 6-foot IEC C-13/C-14 jumper cord (A0K02A). This jumper cord is also included with each standard AC power supply option kit. If a different power cord is required, please check the ProLiant Power Cables web page.

To review the power requirements for your selected system, please use the HPE Power Advisor Tool located at http://www.hpe.com/info/hppoweradvisor.

Power specifications and technical content for all HPE Server power supplies can be found at http://www.hpe.com/info/proliant/powersupply.

QuickSpecs

HPE ProLiant ML110 Generation9 (Gen9)

Standard Features

Page 7

System Fans One of the following depending on model

Non-redundant

Redundant

1P model

2 fans

NOTE:

Interfaces

Video

1 (rear)

Network RJ-45 (Ethernet)

HPE iLO Remote Management Network Port

1GbE Optional Port Micro SD Slot

1 (internal)

NOTE:

Micro-SD card into the Micro-SD slot while the server is powered.

USB 3.0

5 (2 rear, 1 internal, 2 front )

USB 2.0

3 (2 rear, 1 internal)

Operating Systems and Virtualization Software Support for ProLiant Server

Microsoft Windows Server

Red Hat Enterprise Linux (RHEL)

SUSE Linux Enterprise Server (SLES)

VMware

ClearOS

NOTE:

cost. It is on ClearOS, please visit http://www.hpe.com/servers/clearos

page.

Upgradeability

Up to 16 SFF Hard Drive Bays; Or 8 LFF Hard Drive Bays

Up to 8 DIMM slots

Redundant Power Supply

Optional optical drive (up to 1)

Industry Standard Compliance

ACPI 2.0b Compliant

PCIe 3.0 Compliant

PXE Support

WOL Support

Novell Certified

IPMI 2.0, SMASH CLP, DCMI 1.0 compliant

Microsoft® Logo certifications

USB 3.0 Support

SMBIOS 2.7.1

ASHRAE A3

Graphics

16 bit color: maximum resolution of 1920 x 1200

Integrated Matrox G200 video standard

32 bit color: maximum resolution of 1280 x 1024

• 128 MB DDR3

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One (1) Non-hot plug, non-redundant fan ships as standard.

The Micro-SD slot is not a hot-pluggable device. Customers should not attempt to plug a

ClearOS allows you to build a fully functional server that is just right for you at no upfront

available via CTO preload, Intelligent Provisioning or via download. For more information

NOTE: For more information on Hewlett Packard Enterprise Certified and Supported ProLiant Servers for OS and Virtualization Software and latest listing of software drivers available for your server, please visit our Support Matrix at: http://www.hpe.com/info/ossupport and our driver download

• 16 MB Flash

QuickSpecs

HPE ProLiant ML110 Generation9 (Gen9)

Standard Features

Page 8

HPE UEFI/Legacy ROM

the factory for your HPE ProLiant Gen9 Server.

Form Factor

Embedded Management

HPE Integrated

Monitor your servers for ongoing management, service alerting, reporting and

http://www.hpe.com/info/ilo

UEFI

Configure and boot your servers securely with industry standard Unified

at http://www.hpe.com/servers/uefi.

RESTful API

RESTful API for iLO 4 is Redfish 1.0 conformance for simplified server

industry standards. Learn more at http://www.hpe.com/info/restfulapi.

Intelligent

Hassle free server and OS provisioning for 1 or few servers with Intelligent

http://www.hpe.com/servers/intelligentprovisioning

Embedded

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Server

Unified Extensible Firmware Interface (UEFI) is an industry standard that provides better manageability and more secured configuration than the legacy ROM while interacting with your server at boot time. HPE ProLiant Gen9 platform defaults to UEFI and can be factory or field configured for Legacy BIOS Boot Mode.

NOTE: The UEFI System Utilities function is analogous to the HPE ROM-Based Setup Utility (RBSU) of legacy BIOS. For more information, please visit http://www.hpe.com/servers/uefi.

UEFI enables numerous new capabilities specific to HPE ProLiant servers such as:

• Secure Boot

• Operating system specific functionality

• Support for > 2.2 TB (using GPT) boot drives

• USB 3.0 Stack

• Embedded UEFI Shell

• Mass Configuration Deployment Tool using RESTful API for iLO 4

• PXE boot support for IPv6 networks

• Boot support for option cards that only support a UEFI option ROM

• Network Stack configurations

NOTE: For UEFI Boot Mode, boot environment and OS image installations should be configured properly to support UEFI. NOTE: UEFI FIO Setting (758959-B22) can be selected to configure the system in Legacy mode in

Tower (4.5U)

NOTE: Sliding Shelf - 234672-B21 is optional to support rack form factor.

Lights-Out (HPE iLO)

remote management with HPE iLO. Not available on ML10 Gen9. Learn more at

Extensible Firmware Interface (UEFI). Learn more

management such as configuration and maintenance tasks based on modern

Provisioning

Provisioning. Learn more at

The Hewlett Packard Enterprise embedded remote support, when used with

Remote Support

Insight Online direct connect or HPE Insight Remote Support, allows HPE ProLiant servers to transmit hardware events directly to Hewlett Packard Enterprise or a Hewlett Packard Enterprise Authorized Partner for automated

QuickSpecs

HPE ProLiant ML110 Generation9 (Gen9)

Standard Features

Page 9

phone home support. Learn more at http://www.hpe.com/info/insightonline/explore.

Server utilities

Smart Update

Optimize firmware and driver updates with Smart Update solutions including

http://www.hpe.com/servers/smartupdatemanager

HPE Systems

HPE SIM allows you to monitor the health of your HPE ProLiant Servers and HPE

seamless firmware updates. Learn more at http://www.hpe.com/servers/hpsim.

Scripting Tool

Provision 1 to many servers using your own scripts to discover and deploy them

/powershell

RESTful

http://www.hpe.com/info/resttool

HPE iLO Mobile

Enables the ability to access, deploy, and manage your server anytime from

please visit: http://www.hpe.com/info/ilo/mobileapp.

HPE Insight

HPE Insight Online, available at no additional cost as part of your Hewlett Packard

http://www.hpe.com/info/insightonline/explore

Security

Power-on password

Setup password

Serial interface control

Power switch security

Administrator's password

TPM 1.2

TPM 2.0

UEFI

Warranty

This product is covered by a global limited warranty and supported by HPE Services and a worldwide

software and initial setup is available for 90

easy replacement. A travel and labor charge will result when customers decline to replace a

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Smart Update Manager (SUM) and Service Pack for ProLiant (SPP) and smart components. Learn more at

Insight Manager (HPE SIM)

Kit and Windows PowerShell

Interface Tool

Application

Online

Integrity Servers, and also provides you with basic support for non-HPE servers. HPE SIM also integrates with Smart Update Manager to provide quick and

with Scripting Tool Kit (STK) for Windows and Linux or Scripting Tools for Windows PowerShell. Learn more at

http://www.hpe.com/servers/proliant/stk or http://www.hpe.com/servers

RESTful Interface tool is a scripting tool to provision using RESTful API for iLO 4 to discover and deploy servers at scale. Learn more at

anywhere from select smartphones and mobile devices. For additional information

Enterprise warranty, HPE Pointnext operational services or contractual support agreement with Hewlett Packard Enterprise, is a personalized dashboard for simplified tracking of IT operations and support information from anywhere, anytime. Learn more at

network of HPE Authorized Channel Partners resellers. Hardware diagnostic support and repair is available for three years from date of purchase. Support for days from date of purchase. Enhancements to warranty services are available through HPE Pointnext operational services or customized service agreements. Hard drives have either a one year or three year warranty; refer to the specific hard drive QuickSpecs for details.

NOTE: Server Warranty includes 3-Year Parts, 1-Year Labor, 1-Year Onsite support with next business day response. Warranty repairs may be accomplished through the use of Customer Self Repair (CSR) parts. These parts fall into two categories: 1) Mandatory CSR parts are designed for

QuickSpecs

HPE ProLiant ML110 Generation9 (Gen9)

Standard Features

Page 10

Mandatory CSR part; 2) Optional CSR parts are also designed for easy replacement but may involve

replace Optional CSR

support is available at: http://h17007.www1.hpe.com/us/en/enterprise/servers/warranty/.

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have older product names and model numbers that differ from current models.

added complexity. Customers may choose to have Hewlett Packard Enterprise parts at no charge. Additional information regarding worldwide limited warranty and technical

QuickSpecs

HPE ProLiant ML110 Generation9 (Gen9)

Optional Features

Page 11

Embedded

HPE iLO Essentials is the preferred license for small and medium business that offers full remote server management capabilities for small and medium business via the Integrated Remote Console (IRC), virtual media, and e more about HPE iLO Essentials at http://www.hp.com/go/iLO/essentials.

iLO Advanced

HPE iLO Advanced licenses offer smart remote functionality without compromise, for all HPE ProLiant servers. The license include virtual keyboard, video, and mouse (KVM), multi and replay, and GUI also activate the enhanced security and power managem more about HPE iLO Advanced at http://www.hp.com/go/iloadvanced

Server

HPE Insight

HPE Insight Control, lets you deploy, migrate, monitor, remote control, and optimize

information, see http://www.hpe.com/info/insightcontrol.

High Performance

effective. http://www.hpe.com/info/cmu.

HPE Cluster Platforms are specifically engineered, factory-integrated large-scale ProLiant clusters

https://www.hpe.com/info/hpc/solutions

HPC Interconnects

NOTE:

speed interconnects are fully supported

Storage Software

Whether you need to solve a specific data protection, archiving, or storage command and control

your physical and virtual environments.

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have older product names and model numbers that differ from current models.

iLO Essentials

Management

-mail based alerts. Learn

s the full integrated remote console,

-user collaboration, console record

-based and scripted virtual media and virtual folders. You can ent functionality. Learn

Management

Control

your IT infrastructure through a single, simple management console. For more

HPE Insight Cluster Management Utility (CMU) is a Hewlett Packard Enterprise licensed and supported

Clusters

suite of tools that are used for lifecycle management of hyperscale clusters of Linux ProLiant systems. CMU includes software for the centralized provisioning, management and monitoring of nodes. CMU makes the administration of clusters user friendly, efficient, and

optimized for High Performance Computing, with a choice of servers, networks and software. Operating system options include specially priced offerings for Red Hat Enterprise Linux and SUSE Linux Enterprise Server, as well as Microsoft Windows HPEC Server. A Cluster Platform Configurator simplifies ordering.

High Performance Computing (HPC) interconnect technologies are available for this server

under the HPE Cluster Platform product portfolio. These highby Hewlett Packard Enterprise when they are part of these configure to order clusters. Solutions can be defined with a lot of flexibility with the help of configuration tools. Please visit the following URL to configure HPEC Clusters with InfiniBand Interconnects: https://www.hpe.com/info/hpc/solutions.

challenge, or deliver on strategic consolidation, compliance, or continuity initiatives, look no further than Hewlett Packard Enterprise storage software. Our storage software helps you reduce costs, simplify storage infrastructure, protect vital assets and respond faster to business opportunities. Storage software that gets the job done:

• Data Protection and Recovery Software

Whether you're a large enterprise or a smaller business, Hewlett Packard Enterprise data protection and recovery software will cost-effectively protect you against disaster and ensure business continuity.

• Data Archive and Migration Software

Hewlett Packard Enterprise storage software enables you to comply with data retention and retrieval requirements, improve application performance, and reduce costs by efficiently migrating infrequently accessed or less valuable data to lower cost storage.

• Storage Resource Management Software (SRM)

Hewlett Packard Enterprise storage resource management software reduces operational costs and provides the command and control foundation you need to efficiently manage and visualize

QuickSpecs

HPE ProLiant ML110 Generation9 (Gen9)

Optional Features

Page 12

• Data Replication Software

see: https://www.hpe.com/us/en/storage/software-defined.html.

ClearOS

HPE and ClearCenter will help you lower the cost of building on-premise solutions without sacrificing

One Config Simple

SCE is a guided self-service tool to help sales and non-technical people provide customers with initial

http://ocs.ext.hpe.com/

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have older product names and model numbers that differ from current models.

Hewlett Packard Enterprise offers array-based and host-based replication software for use in disaster recovery, testing, application development and reporting.

• Storage Device Management Software

Maximize your investment in Hewlett Packard Enterprise storage and networking with software that enables hardware-specific configuration, performance tuning and connectivity management.

• HPE StoreVirtual VSA

With HPE StoreVirtual VSA you can use the power of virtualization to create a virtual array within your host server. Manage it as a single pool of shared storage capacity, and scale it to match your evolving needs. HPE ProLiant Gen9 servers include a 3-year limited license for HPE StoreVirtual VSA software with 1TB of capacity at no extra cost. Simply select to install HPE StoreVirtual VSA software during server setup within Intelligent Provisioning. More information, instructional videos, and free console management software are available at http://www.hpe.com/info/vsa1TB

NOTE: For more information about Storage Software including QuickSpecs, please

security and ease of use. HPE ProLiant servers with ClearOS give you a simple, secure, and affordable operating system with an intuitive web based graphical user interface that provides a cloud-like experience on- premise, and an Application Marketplace with over 100 apps and growing. Whether you’re starting out or scaling, you decide what applications you need and pay as you grow.

(SCE)

configurations in 3 to 5 minutes. You may then send the configuration on for configuration help, or use in your existing ordering processes. If you require "custom" rack configuration or configuration for products not available in SCE, please contact Hewlett Packard Enterprise Customer Business Center or an

Authorized Partner for assistance.

QuickSpecs

HPE ProLiant ML110 Generation9 (Gen9)

Service and Support

Page 13

HPE Support Services

HPE Technology Services delivers confidence, reduces risk and helps customers realize agility and stability. Connect to Hewlett Packard Enterprise to help prevent problems and solve issues faster. HPE Support Services enable you to choose the right service level, length of coverage and response time as you purchase your new server, giving you full entitlement to the support for need for your IT and business.

Connect your devices

Unlock all of the benefits of your technology investment by connecting your products to Hewlett Packard Enterprise. Achieve up to 77% consolidated view of your environment. By connecting, you will receive 24x7monitoring, pre automatic call logging, and automatic parts dispatch. HPE Proactive Care Service Service customers will also benefit from proactive activities to help prevent issues and increase optimization. All of these benefits are already available to you with your server storage and networking products, securely connected

Recommended Support

Standard: HPE Foundation Care 24x7, three-year Support Service

HPE Foundation Care 24x7 gives you access to Hewlett Packard Enterprise 24 hours a day, week for assistance on resolving issues. This service includes need based Hardware onsite response within four hours. In addition, collaborative software support is included in this service that provides troubleshooting assistance on industry experience and make Hewlett Packard Enterprise your first call to help resolve hardware or software problems.

https://www.hpe.com/h20195/V2/GetDocument.aspx?docname=4AA4

Optimized: HPE Proactive Care* with 24x7 coverage, three year Support Service

HPE Proactive Care gives customers an enhanced call experience. When your produc Hewlett Packard Enterprise, Proactive Care helps prevent problems and maintains IT stability by utilizing personalized proactive reports with recommendations and advice. This service combines three years proactive reporting and advice w problem. This service also includes collaborative software support for Independent Software Vendors (ISVs),

https://www.hpe.com/h20195/v2/GetPDF.aspx/4AA3-8855ENW.pdf

Parts and Materials

Hewlett Packard Enterprise will provide Hewlett Packard Enterprise-supported replacement parts and materials n materials for available and recommended engineering improvements.

Parts and components that have reached their maximum supported lifetime and/or the maximum usag limitations as set forth in the manufacturer's operating manual, product QuickSpecs, or the technical product data sheet will not be provided, repaired, or replaced as part of these services.

The defective media retention service feature option applies replaced by Hewlett Packard Enterprise due to malfunction.

Related Services

HPE Server Hardware Installation

Provides for the basic hardware installation of Hewlett Packard Enterprise branded servers, storage devices and networking options to assist you in bringing your new hardware into operation in a timely and professional manner.

https://www.hpe.com/h20195/V2/GetPDF.aspx/5981

HPE Installation and Startup Service

Provides for the installation and startup of Hewlett Packard Enterprise technology including BladeSystems, C HPE Virtual Connect modules (Ethernet and Fibre Channel), Ethernet network interconnects, and InfiniBand, as well as the installation of one supported operating system type (Windows® or Linux).

HPE Technology Services Support Credits

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have older product names and model numbers that differ from current models.

reduction in down time, near 100%2 diagnostic accuracy and a single

-failure alerts,

and HPE Datacenter Care

1- IDC 2 – HP CSC reports 2014 - 2015

seven days a

leading software running on your HPE server. Simplify your support

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ts are connected to

ith our 24x7 coverage, four hour hardware response time when there is a

(Red Hat, VMWare, Microsoft, etc.) running on your HPE servers.

to Hewlett Packard Enterprise support.

ecessary to maintain the covered hardware product in operating condition, including parts and

only to Disk or eligible SSD/Flash Drives

-Class enclosure, HPE ProLiant c-Class and Integrity server blades, storage blades, SAN switch blades,

-9356EN.pdf

QuickSpecs

HPE ProLiant ML110 Generation9 (Gen9)

Service and Support

Page 14

Offer flexible services and technical skills to meet your changing IT demands. With a menu of service that is tailored to suit your needs, you get additional resources and specialist skills to help you maintain peak performanc to your dynamic business.

HPE Education Services

Keep your IT staff trained making sure they have the right skills to deliver on your business outcomes.

k on a class today and learn how to get the most from your technology investment. http://www.hpe.com/ww/learn

HPE Support Center

The HPE Support Center is a personalized online support portal with access to information, tools and experts to support Hewlett Packard Enterprise business products. Submit support cases online, chat with Hewlett Packard Enterprise experts, access support resources or collaborate with peers.

Learn more

The Hewlett Packard Enterprise Support Center Mobile App* allows you to resolve issues yourself or quickly connect to an agent for live support. Now, you can get access to personalized IT support anywhe anytime.

HPE Insight Remote Support and HPE Support Center are available at no additional cost with a Hewlett Packard Enterprise warranty, HPE Support Service or Hewlett Packard Enterprise contractual support agreement.

*HPE Support Center Mobile App

For more information: http://www.hpe.com/services

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have older product names and model numbers that differ from current models.

e of your IT. Offered as annual credits, you can plan your budgets while proactively responding

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is subject to local availability.

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