HPE 785996-B21 User Manual

HPE ProLiant XL230a Gen9 Server

Abstract

Part Number: 752036-006 March 2016 Edition: 6
User Guide
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
© Copyright 2014, 2016 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

Contents

Component identification ....................................................................................................................... 6
Front panel components ........................................................................................................................................... 6
Front panel LEDs and buttons .................................................................................................................................. 7
Front panel LED power fault codes ............................................................................................................... 7
System board components ....................................................................................................................................... 8
DIMM slot locations ....................................................................................................................................... 9
System maintenance switch .......................................................................................................................... 9
Drive numbering ..................................................................................................................................................... 10
Hot-plug drive numbering (single 12G drive backplane) ............................................................................. 10
Hot-plug drive numbering (dual 6G drive backplanes) ................................................................................ 11
Non-hot-plug drive numbering ..................................................................................................................... 12
Hot-plug drive LED definitions ................................................................................................................................ 12
I/O module bay numbering ..................................................................................................................................... 13
I/O module slot definitions ........................................................................................................................... 14
Operations ........................................................................................................................................... 15
Power down the server ........................................................................................................................................... 15
Remove the drive blank .......................................................................................................................................... 15
Remove the hot-plug drive ..................................................................................................................................... 16
Remove a non-hot-plug drive ................................................................................................................................. 16
Remove the server ................................................................................................................................................. 16
Installing the service tray ........................................................................................................................................ 17
Install the server ..................................................................................................................................................... 18
Remove a server blank .......................................................................................................................................... 19
Install a server blank .............................................................................................................................................. 20
Remove the processor air baffle ............................................................................................................................ 20
Install the processor air baffle ................................................................................................................................ 21
Remove the PCIe riser board assembly ................................................................................................................. 22
Install the PCIe riser board assembly ..................................................................................................................... 22
Remove the drive cage assembly .......................................................................................................................... 23
Setup ................................................................................................................................................... 26
Setup overview ....................................................................................................................................................... 26
Installing the chassis into a rack ............................................................................................................................. 26
Installing hardware options ..................................................................................................................................... 26
Installing I/O modules and connecting them to the network ................................................................................... 26
Installing a server ................................................................................................................................................... 26
Powering up the chassis ........................................................................................................................................ 27
Installing the operating system ............................................................................................................................... 27
Installing the system software ................................................................................................................................ 27
Registering the server ............................................................................................................................................ 27
Hardware options installation ...............................................................................................................
Introduction ............................................................................................................................................................. 28
Drives ..................................................................................................................................................................... 28
Drive guidelines ........................................................................................................................................... 28
Installing a hot-plug drive............................................................................................................................. 28
Installing a non-hot-plug drive ..................................................................................................................... 29
I/O module riser options ......................................................................................................................................... 30
Dual FlexibleLOM riser options ................................................................................................................... 30
PCIe/FlexibleLOM riser options ................................................................................................................... 32
HPE Ethernet Dual 1Gb 1-port 364i Adapter option .................................................................................... 36
Memory options ...................................................................................................................................................... 38
SmartMemory .............................................................................................................................................. 39
Memory subsystem architecture.................................................................................................................. 39
Contents 3
28
Single-, dual-, and quad-rank DIMMs .......................................................................................................... 39
DIMM identification ...................................................................................................................................... 40
Memory configurations ................................................................................................................................ 40
General DIMM slot population guidelines .................................................................................................... 41
Installing a DIMM ......................................................................................................................................... 42
PCIe expansion board options ............................................................................................................................... 43
Cache module ........................................................................................................................................................ 44
Processor option .................................................................................................................................................... 46
HP Trusted Platform Module option ....................................................................................................................... 50
Installing the Trusted Platform Module board .............................................................................................. 51
Retaining the recovery key/password.......................................................................................................... 52
Enabling the Trusted Platform Module ........................................................................................................ 53
Service tray ............................................................................................................................................................ 53
Cabling ................................................................................................................................................ 55
Internal server cabling ............................................................................................................................................ 55
Drive cabling ................................................................................................................................................ 55
HPE Smart Storage Battery cabling ............................................................................................................ 58
Front panel LED board assembly cabling.................................................................................................... 59
SUV cable connectors ............................................................................................................................................ 59
Software and configuration utilities ...................................................................................................... 60
Server mode ........................................................................................................................................................... 60
Product QuickSpecs ............................................................................................................................................... 60
HPE iLO ................................................................................................................................................................. 60
Active Health System .................................................................................................................................. 60
iLO RESTful API support ............................................................................................................................. 61
Integrated Management Log ....................................................................................................................... 61
HPE Insight Remote Support ...................................................................................................................... 61
Intelligent Provisioning ........................................................................................................................................... 62
Insight Diagnostics ...................................................................................................................................... 63
Erase Utility ................................................................................................................................................. 63
Scripting Toolkit for Windows and Linux ................................................................................................................ 63
Service Pack for ProLiant ....................................................................................................................................... 64
HP Smart Update Manager ......................................................................................................................... 64
UEFI System Utilities .............................................................................................................................................. 64
Using UEFI System Utilities......................................................................................................................... 65
Flexible boot control .................................................................................................................................... 65
Restoring and customizing configuration settings ....................................................................................... 66
Secure Boot configuration ........................................................................................................................... 66
Embedded UEFI shell.................................................................................................................................. 66
Embedded Diagnostics option ..................................................................................................................... 67
iLO RESTful API support for UEFI .............................................................................................................. 67
Re-entering the server serial number and product ID ................................................................................. 67
Utilities and features ............................................................................................................................................... 67
HPE Smart Storage Administrator ............................................................................................................... 67
Automatic Server Recovery ......................................................................................................................... 68
USB support ................................................................................................................................................ 68
Redundant ROM support............................................................................................................................. 69
Keeping the system current .................................................................................................................................... 69
Access to Hewlett Packard Enterprise Support Materials ........................................................................... 69
Updating firmware or System ROM ............................................................................................................. 69
Drivers ......................................................................................................................................................... 70
Software and firmware................................................................................................................................. 71
Operating System Version Support ............................................................................................................. 71
Version control............................................................................................................................................. 71
Operating systems and virtualization software support for ProLiant servers............................................... 72
HPE Technology Service Portfolio .............................................................................................................. 72
Change control and proactive notification ................................................................................................... 72
Troubleshooting ................................................................................................................................... 73
Troubleshooting resources ..................................................................................................................................... 73
Contents 4
Battery replacement ............................................................................................................................. 74
Warranty and regulatory information .................................................................................................... 75
Warranty information .............................................................................................................................................. 75
Regulatory information ........................................................................................................................................... 75
Safety and regulatory compliance ............................................................................................................... 75
Belarus Kazakhstan Russia marking ........................................................................................................... 75
Turkey RoHS material content declaration .................................................................................................. 76
Ukraine RoHS material content declaration ................................................................................................ 76
Electrostatic discharge ......................................................................................................................... 77
Preventing electrostatic discharge ......................................................................................................................... 77
Grounding methods to prevent electrostatic discharge .......................................................................................... 77
Specifications ...................................................................................................................................... 78
Environmental specifications .................................................................................................................................. 78
Server specifications .............................................................................................................................................. 78
Support and other resources................................................................................................................ 79
Accessing Hewlett Packard Enterprise Support ..................................................................................................... 79
Information to collect ................................................................................................................................... 79
Accessing updates ................................................................................................................................................. 79
Websites ................................................................................................................................................................. 79
Customer Self Repair ............................................................................................................................................. 80
Remote support ...................................................................................................................................................... 87
Acronyms and abbreviations ................................................................................................................ 88
Documentation feedback ..................................................................................................................... 91
Index .................................................................................................................................................... 92
Contents 5

Component identification

1
Drive bay*
2
Drive bay*
3
SUV connector
4
Drive bay*
Drive bay* 6
Server tray release lever
7
Server tray release latch
Serial label pull tab

Front panel components

Item Description
5
8
*For more information about drive bay numbering, see "Drive numbering (on page 10)."
Component identification 6

Front panel LEDs and buttons

UID button/LED*
Solid blue = Activated
NIC status LED*
Solid green = Link to network
Health LED*
Solid green = Normal
Power On/Standby button and system
Solid green = System on
Item Description Status
1
2
3
4
*When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see "Front panel LED power fault codes (on page 7)." **Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected.
power LED*
Flashing blue (1 Hz/cycle per sec) = Remote management or firmware upgrade in progress Off = Deactivated
Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity
Flashing green (1 Hz/cycle per sec) = iLO is rebooting Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical
Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present**

Front panel LED power fault codes

The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers.
Component identification 7
System board
1 flash
Processor
2 flashes
Memory
3 flashes
Riser board PCIe slots
4 flashes
FlexibleLOM
5 flashes
controller/Smart SAS HBA controller
6 flashes System board PCIe slots
7 flashes
Power backplane or storage backplane
8 flashes
Power supply
9 flashes
Item
Description
1
PCIe riser board connector
2
TPM connector
3
System battery
4
Processor 2
5
Processor 2 DIMMs
Processor 1 DIMMs
Processor 1 8
Rear I/O connector
9
Processor 1 DIMMs
10
MicroSD card slot riser
11
Processor 2 DIMMs
SATA connector 1 13
SATA connector 2
Subsystem Front panel LED
behavior
Removable HPE Flexible Smart Array
For more information, see "Front panel LEDs and buttons (on page 7)."

System board components

6
7
12
Component identification 8
Item Description
System maintenance switch 15
Backplane power connector
16
Backplane power connector*
17
Front panel LED board cable connector
Position
Default
Function
Off
Off
S3
Off
Reserved
S4
Off
Reserved
Off
Off
Off
S8
Reserved
14
*This connector is required only on the 6-GB drive backplane configuration.

DIMM slot locations

DIMM slots are numbered sequentially (1 through 8) for each processor. The supported AMP modes use the alpha assignments for population order, and the slot numbers designate the DIMM slot ID for spare replacement.
The arrow indicates the front of the server.

System maintenance switch

S1
Off = iLO security is enabled. On = iLO security is disabled.
S2
S5
Off = System configuration can be
changed. On = System configuration is locked.
Off = Power-on password is enabled. On = Power-on password is disabled.
S6
Off = No function. On = ROM reads system configuration
as invalid.
S7
Off = Set default boot mode to UEFI. On = Set default boot mode to legacy.
Component identification 9
Position
Default
Function
S9
Reserved
S10
Reserved
S11
Reserved
S12
Reserved
1
Drive bay 1
You can access the redundant ROM by setting S1, S5, and S6 to On.
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS, NVRAM, or both deletes configuration information. Be sure to configure the server properly to prevent data loss.

Drive numbering

Depending on the server configuration, the drive bay numbering for the server varies. For more information, see the section that represents your server configuration:
Hot-plug drive numbering (single 12G drive backplane) (on page 10)
Hot-plug drive numbering (dual 6G drive backplanes)
Non-hot-plug drive numbering

Hot-plug drive numbering (single 12G drive backplane)

Item Description
Component identification 10
Item Description
2
Drive bay 2
3
Drive bay 3
4
Drive bay 4
1
Drive box 1, drive bay 1
2
Drive box 1, drive bay 2
3
Drive box 2, drive bay 1
4
Drive box 2, drive bay 2

Hot-plug drive numbering (dual 6G drive backplanes)

Item Description
Component identification 11

Non-hot-plug drive numbering

Item
Description
1
Drive bay 1
2
Drive bay 2
3
Drive bay 3
4
Drive bay 4
1
Locate
Solid blue
The drive is being identified by a host application.
Flashing blue
The drive carrier firmware is being updated or requires an 2
Activity ring
Rotating green
Drive activity.
Off
No drive activity.

Hot-plug drive LED definitions

Item LED Status Definition
update.
Component identification 12
Item
LED
Status
Definition
Do not remove
Solid white
Do not remove the drive. Removing the drive causes one or Off
Removing the drive does not cause a logical drive to fail. 4
Drive status
Solid green
The drive is a member of one or more logical drives.
Flashing green
The drive is rebuilding or performing a RAID migration, strip size Flashing
The drive is a member of one or more logical drives and predicts Flashing amber
The drive is not configured and predicts the drive will fail.
Solid amber
The drive has failed.
Off
The drive is not configured by a RAID controller.
3
more of the logical drives to fail.
amber/green
migration, capacity expansion, or logical drive extension, or is erasing.
the drive will fail.

I/O module bay numbering

I/O modules are specific to each server and are installed in the rear of the chassis.
The chassis has ten I/O module bays located in the rear of the chassis.
For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
Component identification 13

I/O module slot definitions

Dual FlexibleLOM I/O module slot description
module slot description
FlexibleLOM 1 — PCIe3 x16 (16,
FlexibleLOM — PCIe3 x8 (8, 4,
FlexibleLOM 2 — PCIe3 x8 (8, 4,
PCIe LP — PCIe3 x16 (16, 8, 4,
Item
1
2
8, 4, 2, 1)
2, 1)
PCIe/FlexibleLOM I/O
2, 1)
2, 1)
Component identification 14

Operations

Power down the server

Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.
To power down the server, use one of the following methods:
Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby mode.
Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS. If an application stops responding, you can use this method to force a shutdown.
Use a virtual power button selection through iLO 4.
This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is amber.

Remove the drive blank

Remove the component as indicated.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
Operations 15

Remove the hot-plug drive

1. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on
page 12).
2. Back up all data on the drive.
3. Remove the drive.

Remove a non-hot-plug drive

Remove the component as indicated.

Remove the server

CAUTION: To prevent improper cooling and thermal damage, operate servers only when the open side of the server is enclosed by either another server, a divider, or the chassis wall.
Operations 16
IMPORTANT: When removing a server from an even-numbered bay that remains unoccupied by another server for an extended period of time, the performance of the server installed in the bay to the immediate left may be impacted.
1. Power down the server (on page 15).
2. Disconnect all peripheral cables from the server.
3. Remove the server. If removing a server from an even-numbered bay, then do one of the following:
o Power down the associated odd-numbered server until the even-numbered server is installed
("Power down the server" on page 15).
o Install the service tray in the even-numbered bay until the server can be reinstalled ("Installing
the service tray" on page 17).
4. Place the server on a flat, level work surface.

Installing the service tray

CAUTION: To prevent improper cooling and thermal damage, operate servers only when the open side of the server is enclosed by either another server, a divider, or the chassis wall.
CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all bays are populated with a component or a blank.
IMPORTANT: To maintain proper airflow for odd-numbered servers, use the service tray during even-numbered server servicing events only. This tray is not intended for use during normal server operation.
Operations 17
Install the component as indicated.

Install the server

CAUTION: To prevent improper cooling and thermal damage, operate servers only when the open side of the server is enclosed by either another server, a divider, or the chassis wall.
When installing servers in the chassis, observe the following guidelines to ensure proper air flow:
Always populate the enclosure from right to left, beginning with bay 10.
Operate servers only when the open side of the server is enclosed by either another server, a
divider, or the chassis wall.
To install the component:
1. Prepare the server for installation.
Operations 18
2.
Install the server. When seated properly, the server will be flush with the front of the chassis and the release lever will close completely without resistance.
3. Press the Power On/Standby button.
The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.

Remove a server blank

CAUTION: To prevent improper cooling and thermal damage, operate servers only when the open side of the server is enclosed by either another server, a divider, or the chassis wall.
CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all bays are populated with a component or a blank.
Remove the component as indicated.
Operations 19

Install a server blank

CAUTION: To prevent improper cooling and thermal damage, operate servers only when the open side of the server is enclosed by either another server, a divider, or the chassis wall.
CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all bays are populated with a component or a blank.
Install the component as indicated.

Remove the processor air baffle

1. Power down the server (on page 15).
2. Disconnect all peripheral cables from the server.
3. Remove the server (on page 16).
4. Place the server on a flat, level work surface.
Operations 20
5.
Remove the processor air baffle.

Install the processor air baffle

1. Install the processor air baffle.
IMPORTANT: If the DIMM latches are not fully closed, the baffle will not sit properly.
2. Install the server into the chassis ("Install the server" on page 18).
3. Connect all peripheral cables to the server.
4. Press the Power On/Standby button.
The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.
Operations 21

Remove the PCIe riser board assembly

1. Power down the server (on page 15).
2. Disconnect all peripheral cables from the server.
3. Remove the server (on page 16).
4. Place the server on a flat, level work surface.
5. Remove the PCIe riser board assembly.
6. Disconnect all cables connected to existing expansion boards.

Install the PCIe riser board assembly

1. Connect all cables to existing expansion boards.
2. Align the PCIe riser board with the corresponding connector on the system board, and then press
down the PCIe riser board assembly.
Operations 22
3.
Install the PCIe riser board assembly.
4. Install the server into the chassis ("Install the server" on page 18).
5. Connect all peripheral cables to the server.
6. Press the Power On/Standby button.
The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.

Remove the drive cage assembly

1. Back up all server data on the drive.
2. Power down the server (on page 15).
3. Disconnect all peripheral cables from the server.
4. Remove the server (on page 16).
5. Place the server on a flat, level work surface.
6. Remove the PCIe riser board assembly (on page 22).
7. Disconnect all cables from the drive cage backplane.
Operations 23
o
12 GB backplane
o 6 GB backplanes (one for each drive box)
Operations 24
8.
Disconnect the front panel LED board assembly cables.
9. Remove all drives.
10. Remove the drive cage assembly.
Operations 25

Setup

Setup overview

Installation of a server requires the following steps:
1. Install and configure the chassis ("Installing the chassis into a rack" on page 26).
2. Install any server options ("Installing hardware options" on page 26).
3. Install I/O modules and connect to the network ("Installing I/O modules and connecting them to the
network" on page 26).
4. Install a server ("Installing a server" on page 26).
5. Install an operating system ("Installing the operating system" on page 27).
6. Install system software ("Installing the system software" on page 27).

Installing the chassis into a rack

7. Register the product ("Registering the server" on page 27).
To install the chassis into a rack, see the HPE Apollo a6000 Chassis Setup and Installation Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/Apollo_6000/docs). For more information, see the instructions included with the rail kit.

Installing hardware options

Before installing and initializing the server, install any hardware options. For options installation information, see the documentation that ships with the option. For server-specific information, see "Hardware options installation (on page 28)."

Installing I/O modules and connecting them to the network

I/O modules are installed in the rear of the chassis in the bay that corresponds to the server. Use a network cable to connect the I/O module to the network.
For specific steps to install I/O modules, see "I/O module FlexibleLOM adapter options ("I/O module riser
options" on page 30)" or "HPE Ethernet Dual 1Gb 1-port 364i Adapter option (on page 36)."

Installing a server

CAUTION: To prevent improper cooling and thermal damage, operate servers only when the open side of the server is enclosed by either another server, a divider, or the chassis wall.
When installing servers in the chassis, observe the following guidelines to ensure proper air flow:
Always populate the enclosure from right to left, beginning with bay 10.
Operate servers only when the open side of the server is enclosed by either another server, a
divider, or the chassis wall.
Setup 26
For more information about installing the server into the chassis, see "Install the server (on page 18)."

Powering up the chassis

Connect the AC or DC power cables, depending on the power configuration.
When the circuit breakers are powered, the chassis and HPE Advanced Power Manager have power. By default, each installed component also powers up. Examine the Advanced Power Manager for any errors which may prevent installed components from powering up.

Installing the operating system

To operate properly, the server must have a supported operating system installed. For the latest information on operating system support, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/supportos).
IMPORTANT: HPE ProLiant XL servers do not support operating system installation with Intelligent Provisioning, but do support the maintenance features. For more information, see the Performing Maintenance section of the HPE Intelligent Provisioning User Guide and online
To install an operating system on the server, use one of the following methods:
Manual installation—Insert the operating system CD into the USB-attached DVD-ROM drive (user
help.
provided) and reboot the node. You must download the Service Pack for ProLiant from the SPP download site (http://www.hpe.com/servers/spp/download) and create SPP media so that you can install the drivers.
Remote deployment installation—Use Insight Control server provisioning for an automated solution
to remotely deploy an operating system.
For additional system software and firmware updates, download the Service Pack for ProLiant from the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). Software and firmware should be updated before using the node for the first time, unless any installed software or components require an older version.
For more information on using these installation methods, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/ilo).

Installing the system software

To access and configure Intelligent Provisioning on a single node:
1. Access Intelligent Provisioning by rebooting the server and pressing F10.
2. The first time you log into Intelligent Provisioning, follow the steps to set preferences and activate
Intelligent Provisioning.
3. From the Home screen, click Perform Maintenance, and then click Firmware Update.
4. Ensure the latest drivers are available for installation. Select Intelligent Provisioning Software
from the list of firmware, and click Update. If the check box is not selected, the latest drivers are already installed.

Registering the server

To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Product Registration website (http://www.hpe.com/info/register).
Setup 27

Hardware options installation

Introduction

If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge.

Drives

The server supports up to four SFF drives.

Drive guidelines

When adding drives to the server, observe the following general guidelines:
The system automatically sets all device numbers.
If only one drive is used, install it in the bay with the lowest device number.
To provide the greatest storage space efficiency when drives are grouped together into the same
drive array, drives must be the same capacity.

Installing a hot-plug drive

1. Remove the drive blank.
Hardware options installation 28
2.
Prepare the drive.
3. Install the drive.
4. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on
page 12).

Installing a non-hot-plug drive

1. Remove the drive blank.
Hardware options installation 29
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