HPE 726809-B21 Getting Started Guide

QuickSpecs
HPE H244br Smart Host Bus Adapter

Overview

1
HPE H244br Host Bus Adapter
The HPE H244br Smart Host Bus Adapter comes in a Flexible Smart SAS HBA form factor that provides a reliable, high performing 12G/s SAS connectivity to the internal drives in the ProLiant BL460c Gen9 server. The H244br Smart Host Bus Adapter provides flexibility to run as an HBA mode or simple RAID mode. When operating in simple RAID mode, it provides RAID 0, RAID 1, and RAID 5 with optional
Smart Array Controllers, the H244br does not offer any
acceleration or support cache modules.
Host Bus Adapter
Model
HPE H244br 12Gb 2-ports Int Smart Host Bus Adapter (Extended)
726809-B21
Kit contents
HPE H244br Smart Host Bus Adapter
HPE Secure Encryption capabilities. Unlike the HPE
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QuickSpecs
HPE H244br Smart Host Bus Adapter

Standard Features

2
Key Features
Storage interface (SAS/SATA)
o Dimensions: 5.3 x 3.6 x 1.2 in (13.46 x 9.04 x 3.12 cm)
Ports
Internal: 2 SAS/SATA physical links across 2 x1 internal ports
Performance
12Gb/s SAS (1200 MB/s theoretical bandwidth per physical lane)
HPE Secure Encryption
HPE Secure Encryption is a Smart Array controller-based data encryption solution for ProLiant Gen9 servers that protects sensitive, mission critical data. This is an enterprise data at rest on any bulk stora cache memory of the controller. HPE Secure Encryption is an optional license per server requiring encryption enablement (see Related Options for more information on the license).
The solu Management Mode is focused on single server deployment where there is one Master key per controller that is managed by the user. Remote Key Management Mode is for enterp deployments from just a few servers to thousands of servers.
For more information please visit
catalog/detail/pip.6532260.html
Warranty
The warranty for this device is 1 year parts only.
Warranty Upgrade Options
Extended Option
Extended Options provide an extended catalog of products tailored for customers in specific markets or with specific workloads, requiring the utmost in performance or value. Fully integrated into the ProLiant management and security experience, Extended Options represent great value and performance but typically have a longer lead-time.
o 2 physical links across 2 x1 internal ports o 12Gb/s SAS, 6Gb/s SATA technology o Mix-and-match SAS and SATA drives to the same controller o Support for SAS tape drives, SAS tape autoloaders and SAS tape libraries
PCI Express Gen3 x8 link
RAID 0, 1
RAID or HBA mode
Legacy and UEFI boot operation
Up to 2 physical drives
Up to 64 logical drives
HPE Secure Encryption (optional license)
Seamless upgrades to and from other HPE Smart Array controllers
PCI Express flexible card
6Gb/s SATA (600 MB/s theoretical bandwidth per physical lane)
x8 PCIe 3.0 provides 8GB/s maximum bandwidth
ge attached to the HPE Smart Array controllers including data on the
tion is available for both local and remote key management mode deployments. Local Key
https://www.hpe.com/us/en/product-
Response - Upgrade on-site response from next business day to same day 4 hours
Coverage - Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days
Duration - Select duration of coverage for a period of 1, 3, or 5 years
Warranty upgrade options can come in the form of Care Packs, which are sold at the HPE
System level this product attaches too
-class encryption solution for
rise wide
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QuickSpecs
HPE H244br Smart Host Bus Adapter

Compatibility

3
Server Support
HPE ProLiant BL460c Gen9 HPE ProLiant XL450 Gen9
Operating Systems
Microsoft Windows Server
Microsoft Windows Hyper-V Server
VMware vSphere ESXi
Red Hat Enterprise Linux (RHEL)
SUSE Linux Enterprise Server (SLES)
Oracle Solaris
Oracle Linux
Canonical Ubuntu
CentOS
Wind River
Citrix XenServer
NOTE: For a complete and up-to-date list of certified and supported OS versions for HPE Smart Array controllers, please refer to the HPE Smart Array Operating System Support Matrix at:
NOTE:
Virtualization Software, please visit
Software Suite
HPE Smart Storage Administrator (HPE SSA)
Comprehensive management for HPE Smart Storage products with advanced scripting and diagnostic
visit: http://www.hpe.com/servers/ssa
HPE Systems Insight Manager
Powerful server and server options/storage manager tool with configuration/diagnostic utilities
HPE Storage Management Utility
Offers the simplest method for configuring the storage system via Initial System Configuration Wizard
http://www.hpe.com/h20195/v2/GetPDF.aspx/4AA6-6550ENW.pdf
For more information on HPE's Certified and Supported ProLiant Servers for OS and
our Support Matrix at: http://www.hpe.com/info/ossupport
features and simplified and intuitive interface and functionality. For more information please
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QuickSpecs
HPE H244br Smart Host Bus Adapter

Service and Support

4
Service and Support
HPE Technology Services
HPE complex infrastructure problems. We help keep your business running, boost availability, and avoid downtime.
Protect your business beyond warranty with
When you buy HPE Pointnext operational services choices designed to meet your IT and business need.
HPE industry suitable for your business needs. New to this portfolio is business critical environments, These services help you deliver high levels of application availability through proactive service management and advanced technical response.
Here is the support service recommendation from the Foundation Care and Proactive Care portfolio. For cu service solution for your unique support requirements using broader services portfolio of Foundation Care and Proactive Care.
Recommended HPE Pointnext operational services for optimal satisfaction with your HPE product
Recommended Services
3-Year HPE 24x7 4 hour Response, Proactive Care
Helps optimize your systems and delivers high levels of application availability through proactive service management and query or issue end to end until resolved, delivering a single point of contact for you
OR
3
Provides problem resolution suppor and 3rd resolution. If and create a problem incident on your behalf
https://www.hpe.com/h20195/V2/GetPDF.aspx/4AA3
HPE
This Enterprise hardware or software is installed smoothly, efficiently, and with minimal disruption of your IT and business operations
Related HPE Pointnext operational services to enhance your HPE product experience
Related Services
3-Year HPE 24x7 4 hour Response, Proactive Care
Helps optimize your systems and delivers high levels of application availability through proactive service management and advanced query or issue end to end until resolved, delivering a single point of contact for you
OR
3
Provides you with rapid remote support and if required a Hewlett Packard Enterprise Authorized
Technology Services offers you technical consultants and support expertise to solve your most
HPE Pointnext operational services
HPE Options, it's also a good time to think about what level of service you may need.
provide total care and support expertise with committed response
Foundation Care services deliver scalable support-packages for Hewlett Packard Enterprise
-standard servers and software. You can choose the type and level of service that is most HPE Collaborative Support. If you are running
Hewlett Packard Enterprise offers Proactive Care or Critical Advantage.
stomized support service solution, Hewlett Packard Enterprise can work with you to tailor a
advanced technical response. A skilled Technical Manager will own your
-Year HPE 24x7 4 hour Response, HPE Collaborative Support t across the stack of HW, firmware, and Hewlett Packard Enterprise
party SW. In case the issue is with 3rd party SW, Hewlett Packard Enterprise does known issue
Hewlett Packard Enterprise cannot solve the issue, it will contact the third-party vendor
-8232ENW.pdf
Installation of ProLiant Add On Options Service
easy-to-buy, easy-to-use HPE Care Pack service helps ensure that your new Hewlett Packard
-Year HPE 24x7 4 hour Response, Hardware Support Onsite Service
technical response. A skilled Technical Manager will own your
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QuickSpecs
HPE H244br Smart Host Bus Adapter
Service and Support
5
representative who will arrive on site any time and day of the year to begin hardware maintenance service within 4 hours of the service request being logged
https://www.hpe.com/h20195/V2/GetPDF.aspx/5982
3
Offers customers a single point of contact for server problem diagnosis, hardware problem resolution to return the hardware in operating condition within 6 hours of the initial service request to the Global Solution Center, and basic software problem d to
HPE
Provides a flexible way to p Proactive Select Service Credits when you purchase your hardware and then use the credits over the next 12 months. https://www.hpe.com/h20195/V2/GetPDF.aspx/4AA2-3842ENN.pdf
Insight Remote Support
Provides 24 X 7 remote monitoring, proactive notifications, and problem resolution. Learn more
dmitted=1507816040466.125225703.1851288163
HPE Support Center
Personalized online support portal with access to information, tools and experts to support Hewlett Packard Enterprise business products support resources or collaborate with peers. Learn more
The HPE Support agent for live support. Now, you can get access to personalized IT support anywhere, anytime. HPE warranty,
*The Hewlett Packard Enterprise Support Center Mobile App is subject to local availability
Parts and materials
Hewlett Packard Enterprise will provide HPE-supported replacement parts and materials necessary to maintain the covered hardware product in operating condition, including parts and materials for available and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the maximum usage limitat technical product data sheet will not be provided, repaired, or replaced as part of these services.
The defective media retention service feature option applies only to replaced by Hewlett Packard Enterprise due to malfunction.
Warranty / Service Coverage
For ProLiant servers and storage systems, this service covers HPE-branded hardware options qualified for the server, purchased a monitors up to 22" and tower UPS products; these items will be covered at the same service level and for the same coverage period as the server unless the maximum supported lifeti maximum usage limitation has been exceeded. Coverage of the UPS battery is not included; standard warranty terms and conditions apply.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives rep that have not failed. SSD/Flash Drives that are specified by exceeded maximum supported lifetime and/or the maximum usag manufacturer's operating manual or the technical data sheet are not eligible for the defective media retention service feature option.
-6547EEE.pdf
-Year HPE 6-hour Onsite Call-to-Repair, HPE Collaborative Support
HPE
iagnosis, fault isolation, and resolution if available
HPE. https://www.hpe.com/h20195/V2/GetPDF.aspx/4AA3-8232ENW.pdf
Proactive Select Service
urchase HPE best-in-class consultancy and technical services. You can buy
http://h20565.www2.hpe.com/portal/site/hpsc/public/psi/home?sp4ts.oid=5211911&ac.a
. Submit support cases online, chat with HPE experts, access
http://h20565.www2.hpe.com/portal/site/hpsc/
Center Mobile App* allows you to resolve issues yourself or quickly connect to an
Insight Remote Support and HPE Support Center are available at no additional cost with a HPE
HPE Care Pack or Hewlett Packard Enterprise contractual support agreement.
ions as set forth in the manufacturer's operating manual, product quick-specs, or the
t the same time or afterward, internal to the enclosure, as well as external
laced by HPE due to malfunction. It does not apply to any exchange of Disk or SSD/Flash Drives
HPE as consumable parts and/or that have
e limit as set forth in the
Disk or eligible SSD/Flash Drives
me and/or the
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QuickSpecs
HPE H244br Smart Host Bus Adapter
Service and Support
6
For more information
To learn more on services for HPE ESSN Options, please contact your Hewlett Packard Enterprise sales representative or visit: or https://www.hpe.com/us/en/services/operational.html
Hewlett Packard Enterprise Authorized Channel Partner. Or
https://www.hpe.com/us/en/support.html
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QuickSpecs
HPE H244br Smart Host Bus Adapter

Summary of Changes

7
Date
Version History
Action
Description of Change
04-Jun-2018
Version 4
Changed
SKU description and Standard Features were updated.
23-Oct-2017
Version 3
Changed
Care Pack naming and Service and Support- Parts and Materials updated.
19-Aug-2016
Version 2
Changed
Overview, Standard Features, and Compatibility were revised.
09-Sep-2014
Version 1
New
Initial version.
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© Copyright 2018 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such pr Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft and Windows are registered trademarks and/or other countries.
For hard drives, 1GB = 1 billion bytes. Actual formatted capacity is less.
c04377638
oducts and services.
- 15044 - Worldwide - V4 - 04-June-2018
or trademarks of Microsoft Corporation in the U.S.
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