HP CloudSystem Matrix Implementation
Service
HP Services
Technical data
HP CloudSystem Matrix Implementation Service provides you with a project manager to coordinate the technical
preplanning, installation, conguration, testing, demonstration, and orientation of your integrated HP CloudSystem
Matrix package solutions (including all enclosures and server blades included in the HP CloudSystem Matrix Starter
Kit order).
This implementation service is used for all HP CloudSystem Matrix Starter Kit SKUs (either standard HP CloudSystem
Matrix or HP Integrity CloudSystem Matrix orders).
The HP CloudSystem Matrix is a preintegrated platform composed of the necessary hardware, software, and services
to provide a fully operational converged infrastructure. HP CloudSystem Matrix Implementation Service is an integral
part of the full HP CloudSystem Matrix solution, which is included on each HP CloudSystem Matrix Starter Kit order.
Service benets
• A fully operational converged infrastructure
• A project manager to oversee the implementation of the service engagement, including the coordination of
technical preplanning meetings to help you prepare for the service deployment
• Verication prior to installation that all service prerequisites are met
• Installation and startup by an HP technical specialist
• Availability of an HP service specialist to answer basic questions during the delivery of this service
• Delivery of the service at a mutually scheduled time convenient to your organization
• Comprehensive installation, startup, and orientation
Service feature highlights
• Service planning
• Service deployment
• Installation verication tests (IVT)
• Customer orientation session
Service features
Table 1. Service features
Feature
Service planning
Service deployment
Installation verification
tests (IVT )
Customer orientation
session
Delivery specifications
An HP project manager will plan all the necessary activities, including the identification of
any prerequisites, and schedule the delivery of the service at a time mutually agreed upon
by HP and the Customer, which shall be during local HP standard business hours excluding
HP holidays, unless otherwise agreed by HP. Any services provided outside of HP standard
business hours may be subject to additional charges. Technical preplanning meetings will
occur to help the Customer prepare for the service deployment.
Service deployment activities may include:
• Unpacking hardware and inspecting it for damage
• Integrating hardware into the Customer environment (power and network cabling)
• Installing and setting up the HP CloudSystem Matrix hardware, rmware, and software
• Deploying operating systems to congured LUNs on the optionally purchased HP EVA
P6000, 3PAR, or other HP SAN, or an existing SAN consisting of the following components:
– One HP server blade running a native OS of the Customer’s choice (Windows® or Linux) on
a boot LUN
– Two HP server blades, each of which are running a single hypervisor of the Customer’s
choice (VMware ESX or Microsoft® Hyper-V) and are on their own boot LUN (licenses are
provided by the Customer)
– Conguration of up to two virtual machines (VMs)
– One HP server blade that is installed and congured to be a target for a server blade move
• Installing and conguring the HP ProLiant Central Management Server (CMS)
• Installing HP CloudSystem Matrix software on the HP ProLiant CMS
• Conguring and setting up all HP CloudSystem Matrix software (does not include support for
KVM)
• Deploying operating systems via RDP to the congured LUNs on the HP EVA4400 (one
server blade running a native OS of the Customer’s choice; two blades, each running a single
hypervisor of the Customer’s choice; one VM operating system on each hypervisor host; and
one ackup server blade installed and congured to be a target for a server blade move)
• Conguring sample operating systems to boot from the SAN
HP will run the appropriate installation verification tests required for this service.
Upon completion of the installation, the HP service specialist will conduct an orientation
session on product usage and special features and will be available to answer questions, as
appropriate.
Service limitations
The following activities are excluded but are not limited to, exclusions to these services:
• Backup, recovery, and support of the operating system, other software, and data
• Operational testing of applications, or additional tests requested or required by the Customer
• Application integration or integration of third-party products or peripherals not included with the system
• Conguration of HP Matrix Operating Environment requires the purchase of a separate installation and startup
service (see the ‘Ordering information’ section)
• Any travel charges that may apply; please contact any local HP oice
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HP Techno logy Serv ices are gove rned by the applicable HP terms and conditions of serv ice provided or indicated to Cu stomer at the time of p urchase.