HPE 704558-421, 655624-B21, 662083-421 Product Data Sheet

HP Data Sanitization Service

Integration Services

Technical data

The need for data privacy solutions and infrastructure support continues to rise at a very high rate due to changes in
government regulations and the business risk mitigation associated with material management and control. When
your organization is retiring systems, upgrading storage and servers, returning leased equipment, or redeploying
storage devices, it is critical that you take steps to protect the company information they contain. Simply erasing the
used disks, however, is not enough to make the data permanently inaccessible.

HP Data Sanitization Service provides the skilled resources and tools to help your organization address this
important but often overlooked security risk. Using specialized software techniques, an HP service specialist or
authorized service partner will help ensure that data cannot be reconstructed or retrieved from hard disk media in
your storage devices.

Service benets

• Helps prevent your important information on retired hard disk media from being retrieved by unauthorized parties

• Provides an alternative to physical hardware destruction by providing procedures for removing data from disk
media

• Provides data removal verication and acceptance testing

• Helps you comply with the data privacy requirement that media containing sensitive data be overwritten or
sanitized prior to recycling, reusing, or disposing of the data storage media

• Provides service delivered by an HP service specialist or authorized service partner

• Provides onsite or osite data destruction through the use of an appliance and software

• Provides a documented report containing the disk drive model and serial number, level of sanitization performed,
and pass/fail status of the disk

• Provides support for major OEM brands of IT equipment

Service feature highlights

• Sanitization Conrmation of Acceptance

• Conrmation of Sanitization

• Data removal verication and acceptance testing

• Customer orientation session

• Project management

Service features
Table 1. Service features

Feature

Sanitization Confirmation
of Acceptance

Confirmation of
Sanitization

Data removal verification
and acceptance testing

Customer orientation
session

Project management

Delivery specifications

HP provides the Customer with a document upfront that defines the device to be sanitized and
the method of sanitization to be used. The Customer is required to sign this document prior to
any work being executed to avoid the possible elimination of valuable data.

At the completion of the sanitization procedures, HP will provide the Customer with a

Confirmation of Sanitization indicating that proper data removal procedures were executed.

HP will perform the appropriate data validation tests required for this service. Destruction
methods such as shredding, punching, degaussing, and recycling of hardware will be used (for
Level 3 service only).

HP will deliver the Data Sanitization report confirming sanitization to the Customer, and
review them with the Customer. The brief customer orientation session helps the Customer to
understand the procedures used and validation techniques of the sanitization process.

HP Data Sanitization Custom Service will be required when the Customer has specific, custom,

or complex requirements. An HP project manager will be assigned to manage the project end to

end. For Tier 1 and Tier 2 levels of service, management of deliverables will be provided by the
onsite HP service specialist.

Service limitations

This service may be delivered by HP storage specialists or authorized service partners in an onsite engagement,
remotely, or a combination of these two service delivery methods.

Activities are delivered during HP standard business hours unless additional services have been purchased or

special arrangements have been made.

HP will provide the Customer with conrmation of the execution of data sanitization at the completion of this

service.

HP assumes no liability for any impact resulting from the availability or reconstruction of the information that
previously resided on the hard disk media or for any data that may continue to reside on the disk media following
the sanitization process.

Destruction and recycling services are included only with custom Level 3 services.

2

HP Techno logy Serv ices are gove rned by the applicable HP t erms and con ditions of se rvice prov ided or indi cated to Customer at the tim e of purchase.