HP ZX6000 User Manual

Getting Started Guide

HP Integrity rx2600 server and HP workstation zx6000

Document Part Number: A9664-90030

July 2004

This guide provides an overview of the system front and rear panel connectors, instructions on how to set up and configure your system, and troubleshooting tips. The appendix includes regulatory notices.

Contents

Microsoft trademarks of Microsoft Corporation in the U.S. and other countries.

Intel and other countries.

All other product names mentioned herein may be trademarks of their respective companies.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided “as is” without warranty of any kind, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

WARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

®, Windows®, Windows 2000®, and Windows XP® are registered

® and Itanium® are registered trademarks of Intel Corporation in the U.S.

CAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

Getting Started Guide HP Integrity rx2600 server and HP workstation zx6000 Second Edition (July 2004)

Document Part Number: A9664-90030

ii HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide

Important Safety Warnings

WARNING: Avoiding Electrical Shocks. To avoid electrical shock, do not

open the power supplies. There are no user-serviceable parts inside.

To avoid electrical shock and harm to your eyes by laser light, do not open the DVD laser module. The laser module should be serviced by service personnel only. Do not attempt to make any adjustment to the laser unit. Refer to the label on the DVD for power requirements and wavelength. This product is a class I laser product.

WARNING: Removing and Replacing the Cover. For your safety, never

remove the system side cover without first disconnecting the power cord from the power outlet and removing any connection to a telecommunications network. If a Power Protection Device is fitted to your system, you must shut down your computer using its on/off switch, then remove the power cord before removing the system’s side cover. Remove the Power Protection Device cables before any servicing operation. Always replace the side cover before switching the system on again.

WARNING: Battery Safety Information. There is a danger of explosion if

the battery is incorrectly installed. For your safety, never attempt to recharge, disassemble, or burn an old battery. Replace the battery with the same or equivalent type, as recommended by the manufacturer.

Contents

The battery in this system is a lithium battery that does not contain any heavy metals. However, to protect the environment, do not dispose of batteries in household waste. Return used batteries either to the shop from which you bought them, to the dealer from whom you purchased your system, or to HP so that they can either be recycled or disposed of in the correct way. Returned batteries are accepted free of charge.

WARNING: Avoiding Burn Injuries. Some parts inside the computer will

be hot. Wait approximately three to five minutes for them to cool down before touching them.

HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide iii

Contents

CAUTION: Avoiding Static Electricity. Static electricity can damage

electronic components. Turn OFF all equipment before installing an accessory card. Don’t let your clothes touch any accessory card. To equalize the static electricity when replacing an accessory card, rest the accessory card bag on top of the system unit while you are removing the card from the bag. Handle the card as little as possible and with care.

CAUTION: Information on Ergonomic Issues. It is strongly recommended

that you read the ergonomics information, available in the “Working In Comfort” section of this manual, before using your system. You can access more extensive ergonomics information at: www.hp.com/ergo.

NOTE: Recycling Your System. HP has a strong commitment toward the environment. Your HP system has been designed to respect the environment as much as possible. HP can also take back your old system for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to an HP recycling facilities in Europe or the U.S.A. As many parts as possible are reused. The remainder is recycled. Special care is taken for batteries and other potential toxic substances, these are reduced into non-harmful components through special chemical processes. If you require more details about the HP product take-back program, contact your local dealer or your nearest HP Sales Office.

iv HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide

Contents

1 Setting Up and Using Your System

System Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Setting Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6

Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7

Connecting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

Starting and Stopping Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

Starting Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

turning off Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–11

Installing Hardware Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12

Firmware and Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–13

Configuring Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–14

Extensible Firmware Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–14

Management Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–25

Baseboard Management Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–26

2Troubleshooting

Your System Does Not Start Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

You Find a Hardware Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

You Forgot the EFI Password(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Troubleshooting with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Troubleshooting with the e-buzzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

the System Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12

Software Diagnostics Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13

HP e-DiagTools Hardware Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13

Restoring the OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–18

HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide v

Contents

Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–19

Information to Collect Before You Contact Support . . . . . . . . . . . . . . . . . . . . . . 2–19

Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20

Phone Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20

Additional Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21

A Regulatory Information

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Federal Communications Commission Radio Frequency Interference Statement

(for USA only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3

Notice for Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3

Safety Warning for the USA and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3

Notice for France. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4

Notice for the Netherlands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4

Notice for Germany. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4

Noise Declaration for Germany . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5

Notice for Japan (Class A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5

Notice for Korea . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5

Notice for Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5

Index

vi HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide

setting up and using your system

This chapter includes:

■ descriptions of the system front and rear panels

■ information on how to set up your system

■ instructions for starting and stopping your system

■ basic system configuration information

system configurations

The HP Integrity rx2600 server and HP workstation zx6000 are available in tower and rack-mount configurations.

Accessory

Configuration

Slots

Fan Type/

Speed

Management

Processor

Redundant

Hot-swap

Power

Supply

workstation zx6000 tower

workstation zx6000 rack-mount

Integrity rx2600 server tower

Integrity rx2600 server rack-mount

HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide 1–1

3 PCI

1 AGP

3 PCI

1 AGP

4 PCI Hi Capacity/

Quiet/

Low

Hi Capacity/

High

No No

Optional Optional

Yes Yes

Setting Up and Using Your System

front panel

The front panels of the rx2600 and zx6000 have the following features:

■ Power LED is green when the power is on, or the power button is

■ Power Button turns the system power on and off.

■ LAN LED indicates the system is communicating over the

■ System and Diagnostic LEDs identify system errors on

■ Locator LED and Button (rack-mount configuration only)

■ Disk Activity LEDs on each hard drive turn green when the disk

■ e-buzzer icon indicates the position of the internal speaker.

pushed in. If the power is on and the button is pushed in, the light stays on even after the system is powered down. When the button is released, the green light turns off.

Gigabit or System Management LAN.

workstation zx6000s with no MP card installed.

identify the rack position of the system.

is accessed.

1–2 HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide

Front Panel, Tower Configuration

Setting Up and Using Your System

Front Panel, Rack-mounted Configuration

1 e-buzzer Icon 5 System LED

2 Locator LED and Button

6 Power Button

(rack-mounted system only)

3 Diagnostic LEDs 1-4

7 Power LED

(active only on workstation zx6000s with no MP card installed)

4 LAN LED

HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide 1–3

Setting Up and Using Your System

rear panel

The rear panel has the following features:

■ Connectors are shaped to go in one way only to prevent improper

■ Ports are labeled for easy identification.

■ Management Processor (MP) ports are positioned above

■ LAN LEDs provide additional information:

■ Monitor Connector (on graphics card). workstation zx6000s

■ Locator LED (rack-mount configuration only) identifies the rack

cable attachment.

(rack-mount) or to the right of (tower) standard connectors (optional on workstation zx6000).

❏ Four Gigabit LAN LEDs ❏ Tw o System Management 10/100 LAN LEDs

Four MP LAN LEDs (optional on workstation zx6000)

❏

may include graphics cards with single or multiple monitor support.

position of the system.

1–4 HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide

Setting Up and Using Your System

13 11 810 9

5 6 72 4

Rear Panel Connectors

1 Power (PWR2) 8 USB ports

(mouse and keyboard ports labelled)

2 Power (PWR1) 9 TOC button

3 MP VGA, serial, LAN, reset

10 Locator LED and button

(optional on workstation zx6000)

4 System lock 11 10/100 LAN

5 Serial port A (console) 12 LAN LEDs

6 Serial port B 13 10/100/1000 LAN

7 Monitor connector(s)

14 LVD/SE SCSI

(workstation zx6000 only)

HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide 1–5

Setting Up and Using Your System

setting up your system

WARNING: If you have any doubt that you can lift the system or monitor

safely, do not try to move them without help.

1. Check the materials list shipped with your system to verify that you have all of the components.

2. Position the system so that its rear connectors are easily accessible:

❏ If the system is a tower configuration, place the system in an

area with easily accessible power outlets and enough space for the keyboard, mouse, and any other accessories.

❏ If the system is to be rack-mounted, refer to the mounting

instructions provided with your system.

1–6 HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide

tools

Setting Up and Using Your System

You do not need any tools to set up your system. If you plan to install additional hardware components, you need:

■ Flat blade screwdriver

■ T-15 Torx driver

■ Special processor tool (provided with processor)

■ Static-free mat

■ Static strap

WARNING: Metallic particulates can be especially harmful around electronic

equipment. This type of contamination may enter the data center environment from a variety of sources, including, but not limited to, raised floor tiles, worn air conditioning parts, heating ducts, rotor brushes in vacuum cleaners or printer component wear. Because metallic particulates conduct electricity, they have an increased potential for creating short circuits in electronic equipment. This problem is exaggerated by the increasingly dense circuitry of any electronic equipment.

Over time, very fine whiskers of pure metal can form on electroplated zinc, cadmium, or tin surfaces. If these whiskers are disturbed, they may break off and become airborne, possibly causing failures or operational interruptions. For over 50 years, the electronics industry has been aware of the relatively rare, but possible, threat posed by metallic particulate contamination. During recent years, a growing concern has developed in computer rooms where these conductive contaminants are formed on the bottom of some raised floor tiles.

Although this problem is relatively rare, it may be an issue within your computer room. Since metallic contamination can cause permanent or intermittent failures on your electronic equipment, Hewlett-Packard strongly recommends that your site be evaluated for metallic particulate contamination before installation of electronic equipment.

HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide 1–7

Setting Up and Using Your System

connecting devices

Before connecting any cords or cables to your system, please read the Warning Notices in the front of this manual.

keyboard, mouse and power

The rx2600 and zx6000 systems ship with a USB keyboard and mouse.

» Plug the keyboard and mouse into USB connectors on the rear

panel of the computer. (Ports are labelled.)

There are two power receptacles on the rear panel of the system.

» If you purchased your system without a second power supply,

cover the second receptacle (PWR2) with a plastic cap.

WARNING: For your safety always connect equipment to a grounded wall

outlet. Always use a power cord with a properly grounded plug, such as the one provided with the system, or one in compliance with your national safety standards. This equipment can be disconnected from the power by removing the power cord from the power outlet. The equipment must be located close to an easily accessible power outlet.

1–8 HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide

graphics cards and monitors

Integrity rx2600 servers and workstation zx6000s with Management Processor (MP) cards support a VGA monitor connected to the VGA port on the MP card.

workstation zx6000s with no MP cards are available with a range of AGP graphics cards.

■ Graphics cards may include an 15-pin connector, an 18-pin

connector, or both. Only one connecting cable is needed for each monitor.

■ Some video cards are pre-installed in the system, while others are

packaged separately and shipped with the system. If your workstation did not ship with a pre-installed graphics card, you must install the card and load the drivers. Refer to the documentation included with your graphics card for instructions.

■ Frequencies of 85Hz and higher provide flicker-free viewing.

■ If the monitor you select is DDC-2B or DDC-2B+ compliant, the

graphics card automatically limits itself to those resolutions and frequencies supported by that monitor. In this case, you do not need to use the tables to select your monitor.

Setting Up and Using Your System

■ For a complete and current list of supported cards with supported

display resolutions and frequencies, see:

❏ http://partsurfer.hp.com

CAUTION: To prevent possible damage to your monitor, make sure you select

a monitor that supports the resolutions and frequencies you wish to use.

■ For more detailed information about your graphics card, see the

manufacturer’s web site:

❏ AT I : www.ati.com ❏ NVIDIA: www.NVIDIA.com

HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide 1–9

Setting Up and Using Your System

starting and stopping your system

HP Integrity rx2600 servers and workstation zx6000s come in many different configurations. Pay careful attention to the directions below and choose the options that match the OS and packaging you purchased.

starting your system

To start your system:

1. Turn on the monitor before you start your system.

2. Press the power button on the front panel. The system starts. During system startup, the display may remain blank for up to

one minute. This is normal.

If the system has an MP card, the system light blinks. If the system does not have an MP card, the following should

occur:

❏ Power LED turns on ❏ System LED blinks on and off ❏ On workstation zx6000s with no MP card installed,

diagnostic LEDs 1-4 create scrolling pattern

3. If you are prompted for a password, type it and press

Enter.

The prompt displays only if you have set a password using the Extensible Firmware Interface (EFI). (See “Management Processor” on page 1-25.)

1–10 HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide

initializing your software

The rx2600 and zx6000 can be configured with the Operating System (OS) pre-installed or packaged separately.

■ If you purchased a system with the OS pre-installed, the

initialization process starts when you start the workstation for the first time.

The software initialization process takes a few minutes. You can change the settings after the software has been initialized.

CAUTION: Do NOT switch OFF the system while the software is being

initialized — this could cause unexpected results.

The initialization process:

❏ Displays the license agreement. ❏ Asks questions about the system.

■ If you purchased a system and the OS is not pre-installed, install

the OS now:

❏ HP-UX: Follow the instructions on the HP-UX CD envelope.

Setting Up and Using Your System

❏ Linux: Use the HP Enablement Kit for Linux CD and follow

the instructions in its accompanying booklet.

❏ Windows: Windows is always pre-installed on workstation

zx6000s. Use the HP Smart Setup DVD to begin the software setup process on Integrity rx2600 servers.

turning off your system

To turn off the system:

1. Exit all applications.

2. Execute the Shut Down command provided by your OS.

3. When prompted, press the power button on your system.

NOTE: You can also shut down using the power button on the system. When you press the power button, the OW shuts down and the power turns off.

HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide 1–11

Setting Up and Using Your System

installing hardware components

If you purchased an accessory card, a graphics card, or other hardware components that were not installed in your system at the factory, you must install those components now.

WARNING: For most hardware installation procedures, you must power off

the system and unplug the power cord from the outlet.

NOTE: To maintain FCC/EMI (Electromagnetic Interference) compliance, replace all covers and make sure all screws are properly seated after you replace components.

1. If you have already connected and turned on the system, turn off the system and disconnect all cables from the rear panel.

2. Remove the system access covers.

3. Install the new components:

❏ See the Installation Poster provided with your system for the

location of internal components.

❏ For detailed instructions on installing hardware components,

see the hp rx2600/zx6000 Operation and Maintenance Guide.

4. Replace the system access covers.

5. Connect the system.

1–12 HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide

firmware and drivers

To download the latest drivers and firmware for your:

Setting Up and Using Your System

1. Go to:

http://www.hp.com/go/bizsupport

Follow the menu prompts to navigate to the support page:

◆ Select download drivers/software.

◆ Enter the product name in the search field (rx2600 or

zx6000).

◆ Select the search result.

◆ Choose the driver or firmware upgrade you need to

download.

◆ Click the i information icon for instructions on how to

download, unpack, and install the driver or firmware upgrade.

These web sites contain a wide range of free information, including downloadable documentation, service and support options, and the latest versions of drivers and utilities. You also can obtain instructions on how to upgrade firmware and register to automatically receive information on new driver availability.

HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide 1–13

Setting Up and Using Your System

configuring your system

Three tools are available to configure your system:

■ Extensible Firmware Interface (EFI), page 1-14

■ Management Processor (MP) (optional on workstation zx6000s),

page 1-25

■ Baseboard Management Controller (BMC), page 1-26

This section provides a brief introduction to these tools. For complete information, refer to “System Configuration” in the hp rx2600/zx6000 Operation and Maintenance Guide.

extensible firmware interface

The Extensible Firmware Interface (EFI) is an interface that allows you to configure the Itanium Processor Family (IPF) firmware. The EFI menu includes the following options:

■ The EFI Shell [Built-in] is a command line interface that allows

you to operate the EFI commands or create and run automated scripts. See page 1-17.

■ Boot Option Maintenance Menu allows you to select the

order of the devices from which you want the firmware to attempt to boot the OS. You can also configure the system to boot from a configuration file. See page 1-20.

■ On systems with EFI firmware version 2.0 or higher, the System

Configuration Menu lets you view the system configuration

and change or delete administrator and user passwords. See page 1-22.

■ On systems with EFI firmware version 1.9 or lower, the

Security/Password Menu lets you add, change and delete

system administrator and user passwords. See page 1-25.

1–14 HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide

+ 44 hidden pages