Hp zx2000 Getting Started Guide
Getting Started Guide
hp workstation zx2000
Document Part Number: A7844-90050
July 2004
This guide provides an overview of the system front and rear panel
connectors, instructions on how to set up and configure your system,
and troubleshooting tips. The appendix includes regulatory notices.
© 2004 Hewlett-Packard Company
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Hewlett-Packard Company shall not be liable for technical or editorial errors or
omissions contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material. The
information in this document is provided “as is” without warranty of any kind,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose, and is subject to change without notice. The
warranties for HP products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
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No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of Hewlett-Packard
Company.
Getting Started Guide
hp workstation zx2000
First Edition (July 2004)
Document Part Number: A7844-90050
®, Windows®, Windows 2000®, and Windows XP® are registered
WARNING: Text set off in this manner indicates that failure to follow
Å
directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
Ä
directions could result in damage to equipment or loss of information.
Important Safety Warnings
WARNING: Avoiding Electrical Shocks. To avoid electrical shock, do not
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open the power supplies. There are no user-serviceable parts inside.
To avoid electrical shock and harm to your eyes by laser light, do not
open the DVD laser module. The laser module should be serviced by
service personnel only. Do not attempt to make any adjustment to the laser
unit. Refer to the label on the DVD for power requirements and
wavelength. This product is a class I laser product.
WARNING: Removing and Replacing the Cover. For your safety, never
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remove the system side cover without first disconnecting the power cord
from the power outlet and removing any connection to a
telecommunications network. If a Power Protection Device is fitted to your
system, you must shut down your computer using its on/off switch, then
remove the power cord before removing the system’s side cover. Remove
the Power Protection Device cables before any servicing operation. Always
replace the side cover before switching the system on again.
WARNING: Battery Safety Information. There is a danger of explosion if
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the battery is incorrectly installed. For your safety, never attempt to
recharge, disassemble, or burn an old battery. Replace the battery with
the same or equivalent type, as recommended by the manufacturer.
The battery in this system is a lithium battery that does not contain any
heavy metals. However, to protect the environment, do not dispose of
batteries in household waste. Return used batteries either to the shop from
which you bought them, to the dealer from whom you purchased your
system, or to HP so that they can either be recycled or disposed of in the
correct way. Returned batteries will be accepted free of charge.
WARNING: Avoiding Burn Injuries. Some parts inside the computer will
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be hot. Wait approximately three to five minutes for them to cool down
before touching them.
CAUTION: Avoiding Static Electricity. Static electricity can damage
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electronic components. Turn OFF all equipment before installing an
accessory card. Don’t let your clothes touch any accessory card. To
equalize the static electricity when replacing an accessory card, rest the
accessory card bag on top of the system unit while you are removing the
card from the bag. Handle the card as little as possible and with care.
CAUTION: Information on Ergonomic Issues. It is strongly recommended
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that you read the ergonomics information, available in the “Working In
Comfort” section of this manual, before using your system. You can access
more extensive ergonomics information at: www.hp.com/ergo
NOTE: Recycling Your System. HP has a strong commitment toward
the environment. Your HP system has been designed to respect the
environment as much as possible. HP can also take back your old
system for recycling when it reaches the end of its useful life. HP has
a product take-back program in several countries. The collected
equipment is sent to an HP recycling facilities in Europe or the U.S.A.
As many parts as possible are reused. The remainder is recycled.
Special care is taken for batteries and other potential toxic substances,
these are reduced into non-harmful components through special
chemical processes. If you require more details about the HP product
take-back program, contact your local dealer or your nearest HP Sales
Office.
Contents
1 Setting Up and Using Your System
System Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Setting Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Connecting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7
Starting and Stopping Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9
Starting Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9
Turning Off Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–11
Installing Hardware Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12
Firmware and Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–14
Configuring Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–15
Extensible Firmware Interface (EFI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–15
Baseboard Management Controller (BMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22
2Troubleshooting
Your System Does Not Start Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
You Find a Hardware Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Troubleshooting with the System LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Troubleshooting with the e-buzzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Software Diagnostics Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
HP e-DiagTools Hardware Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
Additional Diagnostics Tools for HP-UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–14
Recovering the OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–15
Getting Started Guide v
Contents
Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–16
Information To Collect Before You Contact Support . . . . . . . . . . . . . . . . . . . . . 2–16
Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–17
Phone Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–17
Additional Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–18
A Regulatory Information
Federal Communications Commission Radio Frequency Interference Statement
(for USA only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Notice for Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Safety Warning for the USA and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Notice for France. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Notice for the Netherlands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Notice for Germany. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Noise Declaration for Germany . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Notice for Japan (Class A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Notice for Korea . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Notice for Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Index
vi Getting Started Guide
1
setting up and using your system
This section provides:
■ description of front and rear panel
■ setup instructions
■ system configuration instructions
■ troubleshooting tips
Getting Started Guide 1–1
Setting Up and Using Your System
system description
The zx2000 workstation is available in tower and rack-mount
configurations.
front panel
The hp workstation zx2000 front panel has the following features:
■ Two front-access USB connectors.
■ Two front-access optical drive bays.
■ Power button to turn system on or off.
■ Power LED: green when the power is on or the power button is
pushed in. If the power is on and the button is pushed in, the light
will stay on even after the system is powered down. When the
button is released, the green light turns off.
■ Activity LED: indicates whether the system is accessing any of
the hard drives or optical drives (IDE or SCSI). If the LED is:
❏ off, the system is off, or the system is not accessing internal
drives
❏ blinking green, the system is accessing an internal drive
NOTE: The Activity LED is only active on systems purchased after
March 2003.
NOTE: The Activity LED automatically communicates with IDE
HDD or optical drives. To communicate with SCSI drives, a SCSI
LED activity cable must connect the SCSI card and the system board.
■ System and Diagnostic LEDs provide information about system
errors.
■ Locator Button and LED (rack-mount configuration only)
identifies the rack position of the workstation.
1–2 Getting Started Guide
1
2
3
4
5
6
7
Front Panel, Tower Configuration
Setting Up and Using Your System
12345678
Front Panel, Rack Configuration
1 Optical drive bays 5 Activity LED
2 Power LED 6 Diagnostic LEDs 1-4
3 Power button 7 Front-access USB connectors
(behind door)
4 System LED 8 Locator LED and Button
(rack-mounted system only)
Getting Started Guide 1–3
Setting Up and Using Your System
rear panel
The connectors are shaped to go in one way only. Refer to the label on
the back of the workstation.
Rear Panel Connectors, Tower Configuration
1
2
3
4
5
6
7
12 4
Rear Panel Connectors, Rack-mounted Configuration
1 Power 5 LAN LEDs
2 Serial ports 6 Built-in LAN and optional
3 Audio
4 USB
1–4 Getting Started Guide
(headphone, microphone)
37
second LAN ports
7 Monitor port(s) on graphics card
5
6
setting up your system
WARNING: If you have any doubt that you can lift the system or monitor
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safely, do not try to move them without help.
1. Check the materials list shipped with your system to verify that
you have all of the components.
2. Position the system so that its rear connectors are easily
accessible:
❏ If the system is a tower configuration, place the system in an
area with easily accessible power outlets and enough space
for the keyboard, mouse, and any other accessories.
❏ If the system is to be rack-mounted, refer to the mounting
instructions provided with your system.
tools
You do not need any tools to set up your system. However, if you plan
to install additional hardware components, you will need:
Setting Up and Using Your System
■ Flat blade screwdriver
■ T-15 Torx driver
■ Special processor tool (provided with processor)
■ Static-free mat
■ Static strap
WARNING: Metallic particulates can be especially harmful around electronic
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equipment. This type of contamination may enter the data center environment
from a variety of sources, including, but not limited to, raised floor tiles, worn
air conditioning parts, heating ducts, rotor brushes in vacuum cleaners or
printer component wear. Because metallic particulates conduct electricity, they
have an increased potential for creating short circuits in electronic equipment.
This problem is exaggerated by the increasingly dense circuitry of any
electronic equipment.
Over time, very fine whiskers of pure metal can form on electroplated zinc,
cadmium, or tin surfaces. If these whiskers are disturbed, they may break off
and become airborne, possibly causing failures or operational interruptions. For
Getting Started Guide 1–5
Setting Up and Using Your System
over 50 years, the electronics industry has been aware of the relatively rare, but
possible, threat posed by metallic particulate contamination. During recent
years, a growing concern has developed in computer rooms where these
conductive contaminants are formed on the bottom of some raised floor tiles.
Although this problem is relatively rare, it may be an issue within your computer
room. Since metallic contamination can cause permanent or intermittent failures
on your electronic equipment, Hewlett-Packard strongly recommends that your
site be evaluated for metallic particulate contamination before installation of
electronic equipment.
1–6 Getting Started Guide
connecting devices
Before connecting any cords or cables to your system, please read the
Warning Notices in the front of this manual.
power, keyboard and mouse
To connect the power, keyboard and mouse:
1. Connect the power cords to the rear of the monitor and the
computer.
2. Connect both power cords to a grounded outlet (for tower
systems) or to a power distribution unit (PDU) on the rack (for
racked systems).
3. Connect the keyboard and mouse. This system uses Standard 104
keyboard with a USB connector. Plug them into the USB ports on
the back of the system. (Ports are labelled.)
WARNING: For your safety always connect equipment to a grounded wall
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outlet. Always use a power cord with a properly grounded plug, such as the
one provided with the equipment, or one in compliance with your national
safety standards. To ensure that the equipment can be disconnected from the
power by removing the power cord from the outlet, the equipment must be
located close to an easily accessible power outlet.
Setting Up and Using Your System
Getting Started Guide 1–7
Setting Up and Using Your System
graphics cards
The zx2000 workstation is available with a range of graphics cards.
■ Graphics cards may include an 15-pin connector, an 18-pin
■ Some video cards are pre-installed in the system, whereas others
■ For more detailed information about your graphics card, see the
■
connector, or both. Only one connecting cable is needed for each
monitor.
are packaged separately and shipped with the system. If your
workstation did not ship with a pre-installed graphics card, you
must install the card and load the drivers. Refer to the
documentation included with your graphics card for instructions.
manufacturer’s web site:
❏ AT I : www.ati.com
❏
NVIDIA: www.NVIDIA.com
For a complete and current list of supported cards with supported
display resolutions and frequencies, see the hp zx2000 Technical
Reference Guide.
❏ Frequencies of 85Hz and higher provide flicker-free viewing.
❏ If the monitor you select is DDC-2B or DDC-2B+ compliant,
the graphics card will automatically limit itself to those
resolutions and frequencies supported by that monitor. In this
case, you do not need to use the tables to select your monitor.
CAUTION: To prevent possible damage to your monitor, make sure you select
Ä
a monitor that supports the resolutions and frequencies you wish to use.
1–8 Getting Started Guide
starting and stopping your system
The zx2000 workstations come in several different configurations.
Please pay careful attention to the directions below and choose the
options that match the OS and packaging that you purchased.
starting your system
To start your system:
1. Turn on the monitor before you start your system.
2. Press the power button on the front panel. The system starts.
During system startup, the display may remain blank for up to
one minute. This is normal. The following should occur:
❏ Power LED turns on
❏ System LED blinks on and off
❏ Diagnostic LEDs 1-4 create scrolling pattern
Setting Up and Using Your System
3. If you are prompted for a password, type it and press
Enter.
The password prompt displays only if you have set a password in
the EFI Boot Manager program. (See “Using the
Security/Password Menu” on page 21.)
Getting Started Guide 1–9
Setting Up and Using Your System
initializing your software
The zx2000 can be configured with the Operating System (OS)
pre-installed or packaged separately.
■ If you purchased a system with the OS pre-installed, the
initialization process starts when you start the workstation for the
first time.
The software initialization process takes a few minutes. You can
change the settings after the software has been initialized.
CAUTION: Do NOT switch OFF the system while the software is being
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initialized — this could cause unexpected results.
The initialization process:
❏ Displays the license agreement.
❏ Asks questions about the system.
■ If you purchased a system and the OS is not pre-installed, install
the OS now:
❏ HP-UX: Follow the instructions on the HP-UX CD envelope.
❏ Linux: Follow the instructions on the Linux OS CD
envelope.
❏ Windows: Only available pre-installed.
1–10 Getting Started Guide
turning off your system
To turn off the system:
1. Exit all applications.
2. Execute the Shut Down command provided by your OS.
3. When prompted, press the power button on your system.
NOTE: You can also shut down using the power button on the
system. When you press the power button, the OS shuts down and the
power turns off.
Setting Up and Using Your System
Getting Started Guide 1–11
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