3Com Corporation reserves the right to revise this documentation and to make changes in content from time
to time without obligation on the part of 3Com Corporation to provide notification of such revision or
change.
3Com Corporation provides this documentation without warranty, term, or condition of any kind, either
implied or expressed, including, but not limited to, the implied warranties, terms, or conditions of
merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or
changes in the product(s) and/or the program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is furnished under a license
agreement included with the product as a separate document, in the hardcopy documentation, or on the
removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy,
please contact 3Com and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGENDS:
If you are a United States government agency, then this documentation and the software described herein are
provided to you subject to the following:
United States Government Legend: All technical data and computer software is commercial in nature and
developed solely at private expense. Software is delivered as Commercial Computer Software as defined in
DFARS 252.227-7014 (June 1995) or as a commercial item as defined in FAR
with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data
is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR
1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any
licensed program or documentation contained in, or delivered to you in conjunction with guide.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may
not be registered in other countries.
3Com and the 3Com logo are registered trademarks of 3Com Corporation. TippingPoint, the TippingPoint
logo, and Digital Vaccine are trademarks of 3Com Corporation or one of its subsidiaries.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries. Oracle is a registered trademark of Oracle Corporation.
Other brand and product names may be registered trademarks or trademarks of their respective holders.
General Guidelines 13
Environmental Requirements 15
System Grounding Requirements 15
Unpack the System 16
Chapter 2. Overview 17
Overview 17
X Family Overview 17
Core Functionality 18
X Family Environment 18
Optimized VPN Connectivity 19
Policy Enforcement 19
Security Zones and Network Interfaces 19
IPS 20
Threat Suppression Engine 20
Local Security Manager 21
Security Management System 21
Threat Management Center 21
X Family of Security Devices Hardware Installation Guide V 2.5.13
Contents
Chapter 3. 3Com X5 Overview 23
Overview 23
Chassis Overview 24
LEDs 24
Technical Specifications 25
Hardware Specifications 25
Technical Specifications 26
Software Specifications 26
Hardware Installation and Configuration 27
Determine Installation Location 27
Connect the Power 27
Complete Initial Setup Configuration 27
Connect the X5 to the Internet 28
Register the X5 Device 28
Troubleshooting the X5 Device 29
Cannot Access Device Through LAN Port 29
Chapter 4. 3Com X506 Overview 31
Overview 31
Chassis Overview 32
Chassis Features 32
LEDs 32
Technical Specifications 33
Hardware Specifications 33
Technical Specifications 34
Software Specifications 34
Hardware Installation and Configuration 35
Install the X506 Chassis 35
Determine Total Rack Space 35
Bolt the Device to the Rack 35
Connect the Power 36
Complete Initial Setup Configuration 36
Connect the X506 Device to the Internet 37
Register the 3Com X506 Device 37
Troubleshooting the X506 Device 37
Cannot Access Device Through LAN Port 38
Appendix A. Connector and Pinout Specifications 39
Port Connectors 39
X5 and X506 Port Connectors 39
Additional X506 Connectors 40
4 X Family of Security Devices Hardware Installation Guide V 2.5.1
About This Guide
Explains who this book is intended for, how the information is organized, where information
updates can be found, and how to obtain customer support if you cannot resolve a problem.
Overview
Welcome to the X Family of Security Devices Hardware Installation Guide. The 3Com X Family of
security devices combines firewall and VPN functionality with the Intrusion Prevention System (IPS)
to provide a unified approach to network security. The Local Security Manager (LSM) and Security
Management System (SMS) provide management options for your X Family devices and network
security.
This chapter includes the following sections:
• “Target Audience” on page 5
• “Organization” on page 6
• “Conventions” on page 7
• “Related Documentation” on page 9
• “Customer Support” on page 9
Target Audience
This guide is intended for use by technicians and maintenance personnel responsible for installing,
configuring, and maintaining the X Family devices. Users should be familiar with telecommunications
products and networking concepts.
X Family Hardware Installation Guide V 2.5.1 5
About This Guide
Organization
The X Family of Security Devices Hardware Installation Guide is organized as follows:
• About the Guide — Explains who this book is intended for, how the information is organized,
where information updates can be found, and how to obtain customer support if you cannot resolve a
problem.
• X Family Overview — Provides a description of the deployment environment of the X Family
devices, including layout and illustrations of hardware components and features.
• Prepare the Site — Provides general requirements for the installation site and guidelines for
electrical and network connections. For specific requirements, review the chapter according to
device model.
• X5 Overview — Provides a description of the deployment environment of the X5 device, including
layout and illustrations of hardware components and features.
• X506 Overview — Provides a description of the deployment environment of the X506, including
layout and illustrations of hardware components and features.
• Appendix A: Connector and Pinout Specifications — Provides connector and pinout information
for the X Family devices.
6 X Family of Security Devices Hardware Installation Guide V 2.5.1
Conventions
This book and the other books in this series follow conventions for structuring information as
described next.
Headings
Every chapter starts with a brief description of the information that you can find in that chapter, which
correlates with the major headings in that chapter. Each major heading corresponds to a task or
concept that is important for you to understand. Headings are of a different size and type to make them
easy to skim, whether you are viewing an online or print copy of this document.
Typeface
This book uses the following typeface conventions:
BoldUsed for the names of screen elements like buttons, drop-down lists, or fields. For
Code
ItalicUsed for book titles, variables, and important terms.
Hype rli nk
Conventions
example, when you are finished with a dialog box, you click the OK button.
Used for text that the user must type to use the product.
Used for web site and cross-reference links.
Cross-References
When a topic is covered in depth elsewhere in this guide or in another book in this series, a crossreference to the other information will be provided. Cross-references within this book take this form:
“For more information about conventions, see page 6, Conventions.” Cross-references to other
publications take this form: “For more information about <topic>, see Publication Name.”
Messages
Messages are special text that are emphasized by font, format, and icons. 3Com documents have four
types of messages:
•Warning
•Caution
•Note
•Tip
A description of each message type with an example message follows.
Warning
Warnings tell you how to avoid physical injury to people or equipment. For people, injury includes
anything from temporary conditions, such as pain, to irreversible conditions such as death. For
equipment, injury means anything requiring repair. Warnings tell you what you should or should not
do, and the consequences of not heeding the warning.
X Family of Security Devices Hardware Installation Guide V 2.5.17
About This Guide
Warnings have an icon to the left showing a white lightning bolt drawn inside of a red octagon.
Warnings also start with the word “WARNING” and are presented in boldface type.
WARNING: Only trained and qualified personnel should install, replace, or
service this equipment. Disconnect the system before servicing.
Caution
Cautions tell you how to avoid a serious loss that stops short of physical damage such as the loss of data,
time, or security. Cautions tell you what you should or should not do to avoid such losses, and the
consequences of not heeding the caution.
Cautions have an icon to the left showing a black exclamation point drawn inside of a yellow triangle.
Cautions also start with the word “CAUTION”.
CAUTION: Do not type del *.* from the root (C:\) directory. Typing del *.* from the root
directory will destroy all the program and configuration data that your computer needs to
run, and will render your system inoperable.
Note
Notes tell you about information that might not be obvious, or that does not relate directly to the
current topic, but that may affect relevant behavior.
A note has an icon to the left showing a piece of note paper, and starts with the word “Note”.
Note: Most car rental companies no longer allow cash deposits in lieu of a credit
card when renting a car. Non-credit card deposits can only be arranged by a
lengthy application and approval process.
Tip
Tips are suggestions about how you can perform a task more easily or more efficiently.
A tip has an icon to the left showing a light bulb drawn inside and starts with the word “Tip.”
Tip: Setting the logging parameter to “off” or “minimal” will improve your
system’s processing performance, but it will make debugging very difficult in the
event of a system crash. During system integration, you can set logging to “full” to
ease debugging. After you have finished testing, set logging to “minimal” to
improve performance.
8 X Family of Security Devices Hardware Installation Guide V 2.5.1
Related Documentation
The X Family devices have a full set of documentation. These publications are available in electronic
format on your Documentation CDs. For the most recent updates and for Release Notes, visit
www.3com.com
Customer Support
3Com is committed to providing high-quality customer support to all of its customers. A customer is
provided with detailed customer and support contact information. For the most efficient resolution of
your problem, please take a moment to gather some basic information from your records and from
your system before you contact 3Com customer support.
InformationLocation
Your X Family serial numberYou can find this number in the LSM in the System Summary page,
on the shipping invoice that came with your X Family system, or on
the bottom of the device.
Related Documentation
Your TOS version numberYou can find this information in the LSM in the System Summary
Your X Family device system
boot time
page, or by using the CLI
You can find this information in the LSM in the System Summary
page.
show version
command.
Contact Information
Please address all questions regarding the 3Com software to your authorized 3Com representative. For
customer support contact information, refer to the release notes that ship with your device.
X Family of Security Devices Hardware Installation Guide V 2.5.19
About This Guide
10 X Family of Security Devices Hardware Installation Guide V 2.5.1
1
Prepare the Site
This chapter discusses the general requirements necessary to prepare your site for the installation of
the 3Com X Family device.
Overview
Before you install your new 3Com X Family security device, you need to gather materials and prepare
the network and hardware site. To carefully and correctly install the components, you must read
through all preparation instructions and requirements. This chapter includes general guideline
information for all devices in the family.
This chapter covers these topics:
• “Safety Requirements” on page 12
• “Environmental Requirements” on page 15
• “System Grounding Requirements” on page 15
• “Unpack the System” on page 16
3Com X Family Hardware Installation Guide 11
Chapter 1: Prepare the Site
Safety Requirements
If not properly installed and maintained, electrical circuitry equipment like the 3Com X Family devices
can pose dangers to both personnel and equipment. To prevent accidents, adhere to the following
guidelines to ensure general safety:
• Remove any dust from the area and keep the area around the 3Com X Family system clear and dustfree during and after installation.
• Wear safety glasses if you are working under conditions that might be hazardous to your eyes.
• There are no serviceable parts inside the chassis.
Class A Notices
The X506 is a Class A device. Read and follow all of the notices and safety instructions in the document
called 3Com Hardware Compliance X Family Class A Notice, which is shipped in the box with the X506.
Class B Notices
The X5 is a Class B device. Read and follow all of the notices and safety instructions in the document
called Regulatory Information for the 3Com X5 Security Device, which is shipped in the box with the X5.
12 3Com X Family Hardware Installation Guide
General Guidelines
Read and follow these cautions and warnings for further safety guidelines.
CAUTION: Before you start the installation procedures, read this entire chapter for
important information and safety warnings.
Use proper electrostatic discharge (ESD) protection when you handle equipment.
Do not power up the equipment while you install and connect the system.
For rack-mountable equipment, the equipment rack must be anchored to an unmovable
support to prevent it from falling over when one or more servers are extended in front of it
on slide assemblies. The equipment rack must be installed according to the manufacturer’s
instructions. You must also consider the weight of any other device installed in the rack.
For rack-mountable equipment, you are responsible for installing an AC power disconnect
for the entire rack unit. This main disconnect must be readily accessible, and it must be
labeled as controlling power to the entire unit, not just to the server.
Safety Requirements
Make sure that the chassis cooling fans run continuously while the system is powered.
Use of controls or adjustments or performance of procedures other than those specified
herein may result in hazardous radiation exposure.
3Com X Family Hardware Installation Guide#13
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