HP x1100 User Manual 2

getting started guide

hp workstation x1100

Manufacturing Part Number: A7868-90001

Edition E1201

legal notices

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and ﬁtness for a particular purpose.

Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Adaptec® is a registered trademark of Adaptec, Inc. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. nVIDIA™, GeForce2 GTS™, Quadro2 PRO™ and Quadro2 MXR™ are registered trademarks or trademarks of nVIDIA Corporation.

Matrox® is a registered trademark of Matrox Electronic Systems Ltd. Microsoft®, Windows®, MS-DOS®, Windows NT® and Windows 2000® are registered trademarks of the Microsoft Corporation. Pentium® and AGPset™ are trademarks of Intel Corporation. WOL™ (Wake on LAN) is a trademark of IBM.

HEWLETT-PACKARD COMPANY 3000 Hanover Street Palo Alto, California 94304 U.S.A.

printing history

The manual printing date and part number indicate its current edition. The printing date will change when a new edition is printed. Minor changes may be made at reprint without changing the printing date. The manual part number will change when extensive changes are made.

Printed manual updates may be issued between editions to correct errors

or document product changes. Manuals that are published on the HP Support website (www.hp.com/workstations/support) are updated often, please visit this website periodically for the most recent versions. To ensure that you receive the updated or new editions, you should also subscribe to the appropriate HP product support service. See your HP Sales Representative for details.

First Edition: December 2001 Printing Division:

Hewlett-Packard Co. Technical Computer Division 3404 E. Harmony Rd. Fort Collins, CO 80525

Printed in the U.S.A.

Contents

1. setting up and using your workstation

setting up your hp workstation x1100 . . . . . . . . . . . . . . . . . . . . . . . . . . .16

installation tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

connecting devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

connecting your keyboard and mouse . . . . . . . . . . . . . . . . . . . . . . . . . .18

setting the line voltage switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

connecting the power cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

selecting a monitor for your workstation . . . . . . . . . . . . . . . . . . . . . . . . .21

component overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

removing and replacing the cover and front bezel. . . . . . . . . . . . . . . . . .24

removing the workstation cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

replacing the cover and front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

removing and replacing workstation components . . . . . . . . . . . . . . . . . .28

starting and stopping your workstation. . . . . . . . . . . . . . . . . . . . . . . . . .29

starting your workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

initializing your software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

creating an emergency repair disk . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

stopping your workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

viewing your workstation conﬁguration. . . . . . . . . . . . . . . . . . . . . . . . . .31

conﬁguring your workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

starting the hp setup program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

advanced menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

boot menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

power menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

setting passwords in the hp setup program. . . . . . . . . . . . . . . . . . . . . . .34

Contents

to set a password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

using power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

software and driver availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

before writing to your CD-RW drive (if installed) . . . . . . . . . . . . . . . . . 36

working in comfort and safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

preparing your work environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

your work posture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

additional ergonomic issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

2. troubleshooting your workstation

screen is blank because the system failed to boot . . . . . . . . . . . . . . . . . 42

solving hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

troubleshooting tips: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

if you lose the key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

need more help?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

pre-boot diagnostics audio signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

if you miss the beep code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

hp Diagtools hardware diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

obtaining e-Diagtools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

starting e-Diagtools from the utility partition

on your hard drive51

starting e-Diagtools from the CD-ROM . . . . . . . . . . . . . . . . . . . . . . . 51

running hp e-Diagtools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

producing a support ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

hp recovery CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

what functions are available?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

before performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

performing a full recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Contents

hp customer care center phone numbers . . . . . . . . . . . . . . . . . . . . . . . . .56

A. warranty and regulatory information

regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

FCC (for USA only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

hp hardware warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

three year limited hardware warranty . . . . . . . . . . . . . . . . . . . . . . . . .62

limitation of warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

limitation of liability and remedies. . . . . . . . . . . . . . . . . . . . . . . . . . . .63

obtaining on-site warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

customer responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

obtaining parts warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

hp telephone support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

hp software limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Contents

preface

important warnings

avoiding electrical shocks

WARNING To avoid electrical shock, do not open the power supply. There

are no user-serviceable parts inside. To avoid electrical shock and harm to your eyes by laser light, do

not open the laser module. The laser module should be serviced by service personnel only. Do not attempt to make any adjustment to the laser unit. Refer to the label on the CD-ROM for power requirements and wavelength. This product is a class I laser product.

removing and replacing the cover

WARNING For your safety, never remove the Workstation cover without

ﬁrst disconnecting the power cord from the power outlet and removing any connection to a telecommunications network. If a Power Protection Device is ﬁtted to your Workstation, you must shut down your computer using its on/off switch, then remove the power cord before removing the Workstation’s cover. Remove the Power Protection Device cables before any servicing operation. Always replace the cover before switching the Workstation on again.

safety information

WARNING There is a danger of explosion if the battery is incorrectly

installed. For your safety, never attempt to recharge, disassemble, or burn an old battery. Replace the battery with the same or equivalent type, as recommended by the manufacturer.

The battery in this Workstation is a lithium battery that does not contain any heavy metals. However, to protect the environment, do not dispose of batteries in household waste. Return used batteries either to the shop from which you bought them, to the dealer from whom you purchased your Workstation, or to HP so that they can either be recycled or disposed of in the correct way. Returned batteries will be accepted free of charge.

if you have a modem

WARNING Do not attempt to connect this product to the phone line during

a lightning storm. Never install telephone jacks in wet locations unless the telephone line has been disconnected at the network interface. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using a telephone (other than a cordless type) during an lightning storm. There may be a risk from lightning.

Never touch or remove the communications board without ﬁrst removing the connection to the telephone network.

Use minimum Nº 26 AWG wire for telephone cable.

WARNING Some parts inside the computer may be hot, wait approximately

three to ﬁve minutes for them to cool down before touching them.

avoiding static electricity

CAUTION Static electricity can damage electronic components. Turn OFF all

equipment before installing an accessory card. Don’t let your clothes touch the accessory card. To equalize the static electricity, rest the accessory card bag on top of the Workstation while you are removing the card from the bag. Handle the card as little as possible and with care.

information on ergonomic issues

It is strongly recommended that you read the ergonomics information, available in the Working In Comfort section of this manual, before using your Workstation.

You can access more extensive ergonomics information from your Workstation by clicking the Start button, and then Programs ➙HP Info➙

Working in Comfort

, or by connecting to HP’s web site www.hp.com/ergo.

recycling your workstation

HP has a strong commitment toward the environment. Your HP Workstation has been designed to respect the environment as much as possible. HP can also take back your old Workstation for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to one of HP’s recycling facilities in Europe or the USA. As many parts as possible are reused. The remainder is recycled. Special care is taken for batteries and other potential toxic substances, these are reduced into non-harmful components through special chemical processes. If you require more details about HP’s product take-back program, contact your local dealer or your nearest HP Sales Ofﬁce.

ﬁnding information and help

If you want... Refer to...

To set up your computer

• x1100 Installation Poster — shipped with the

Workstation, basic information only.

• This manual — basic information only.

To troubleshoot your Workstation, install accessories, ﬁnd part numbers.

Support information

• This manual — basic information only

• x1100 Technical Reference — complete information

(web accessible, see the section “

downloadable

documentation from hp’s web site” in this

Preface) including: system board switches, IRQs, DMAs, and I/O Addresses, power consumption and acoustic noise emission test conﬁgurations, how to conﬁgure your network connection, parts installation and troubleshooting.

www.hp.com/go/workstationsupport

— downloadable documentation, drivers and utilities, service and support options.

Warranty information

This manual. See “Hardware Warranty” or “HP Software Limited Warranty” in Appendix A.

downloadable documentation from hp’s web site

The HP Workstations web site (www.hp.com/go/workstationsupport) contains a wide range of free information, including downloadable documentation, service and support options, and the latest versions of drivers and utilities.

To view and print the above guides, you must have Adobe’s Acrobat Reader installed on your Workstation. You can download Adobe’s Acrobat Reader free of charge from the Adobe Systems Incorporated web site: www.adobe.com.

pre-installed technical support information

Additional support information, including hp instant support, has been pre-installed on your system. To view this information, click on the Windows Start button, select Programs, select HP Info and ﬁnally select

Your HP Workstation.

hp x1100 technical characteristics

Characteristics HP Workstation x1100

Weight (conﬁguration with one CD-ROM drive, excluding keyboard and display)

Dimensions Width: 20.6cm (8.1in.)

Footprint Power Supply

Input voltage (input current, max.)

Input frequency: Maximum output power:

Storage Humidity 8% to 85% (relative) Operating Temperature +10 ˚C to +35 ˚C (+40 ˚F to +95˚F).

NOTE Operating temperature and humidity ranges may vary depending on the

mass storage devices installed. High humidity levels can cause improper operation of disk drives. Low humidity can aggravate static electricity problems and cause excessive wear of the disk surface.

14.8 kg (32.5 pounds)

Height: 47.5cm (18.7in.) Depth: 44.2cm (17.4in.)

0.09 m

100 - 127 VAC, 7.0 A rms 200 - 250 VAC, 3.5 A rms 50/60Hz 250 W

(0.98 sq ft).

Power consumption and acoustics ﬁgures are valid for a standard conﬁguration. For other conﬁgurations, go to:

www.hp.com/workstations

NOTE When the computer is turned off by the power button on the front panel,

the power consumption falls below 3W, but is not zero. This on/off method extends the life of the power supply. To reach zero power consumption in “off” mode, either unplug the power outlet or use a power distribution unit with a switch. When the power consumption is zero for

an extended period of time, the life of the internal battery is shortened.

1 setting up and using your

workstation

This Guide provides you with essential information on initial setup, basic troubleshooting and warranty for your HP workstation x1100.

Chapter 1 15

setting up and using your workstation

setting up your hp workstation x1100

WARNING If you have any doubt that you can lift the workstation or

monitor safely, do not try to move them without help.

1. Check the materials list shipped with your workstation to verify that you have all of the components necessary for setting up your workstation.

2. Place the workstation in an area with easily accessible power outlets and enough space for the keyboard, mouse, and any other accessories.

3. Position the workstation so that its rear connectors are easily accessible.

installation tools

No tools are required to set up your workstation. However, if you plan to install or replace an accessory inside your workstation, you will need a T-10 and T-15 Torx screwdriver or a ﬂat-blade screwdriver.

connecting devices

Before connecting any cords or cables to your workstation, please read the Warning Notices in the Preface of this manual.

If you purchased a graphics card that was not installed in your workstation at the factory, you must install that card now. To install, refer to the instructions that came with the card or see the x1100 Technical Reference available at: www.hp.com/go/workstationsupport.

Chapter 116

Figure 1-1 Location of Rear Panel Connectors

Line Voltage Switch

Power Connector

Keyboard connector Serial port A

Serial port B

setting up and using your workstation

setting up your hp workstation x1100

Cover lock

Mouse connector

Line Out (headphone) connector

Line In connector Microphone connector

Dual USB connectors

Figure 1-2 Typical Connectors

Parallel port

LAN connector

Monitor connector

Match the color-codes of the connectors. The connectors are shaped to go in one way only. Figure 1-2 shows typical connectors.

Mouse (green)

Keyboard (purple)

25-pin Parallel connector

Two 9-pin Serial connectors (turquoise)

Audio connectors

Microphone (pink) Audio In (blue) Audio Out (lime green) Note: plugging in the audio out connector disables the internal speaker

Two USB connectors (black)

(burgundy).

Refer to the manual that came with the printer.

LAN

You must use the network card connector to connect to a LAN.

Monitor connector

Refer to the manual that came with the monitor.You must use the graphics card connector to connect your monitor.

Chapter 1 17

setting up and using your workstation

setting up your hp workstation x1100

connecting your keyboard and mouse

WARNING Improper and prolonged use of keyboards and input devices can

be associated with repetitive strain injury (RSI) to soft tissues in the hands and arms. If you do experience discomfort or pain while using any computing equipment, discontinue use immediately and consult your physician as soon as possible.

Your comfort and safety are our primary concern. Consequently, we strongly recommend that you read HP’s ergonomic information before using your workstation. For detailed information, refer to HP’s online version of “Working in Comfort” which is preloaded on your workstation’s hard disk or visit HP’s Working in Comfort Web Site at: www.hp.com/ergo

A summary is provided in the “working in comfort and safety” on page 37.

This workstation uses a Standard 104 keyboard witha PS2 connector. To connect your keyboard and mouse, follow these steps:

1. Connect your HP keyboard to the workstation. The connector is color-coded for easy matching. See Figure 1-3.

2. Connect your HP mouse to the workstation. The connector is color-coded for easy matching. See Figure 1-3.

Figure 1-3 Connecting the Keyboard and Mouse

Chapter 118

setting up and using your workstation

setting up your hp workstation x1100

setting the line voltage switch

CAUTION Care must be taken to ensure that the line voltage switch is set correctly.

Failure to do this could destroy the power supply if the line voltage switch is set to 115V and AC line voltage is 230V. If the line voltage switch is set to 230V and the AC line voltage is 115V, your system will fail to boot.

Before you connect your power cord to the workstation, you need to ensure that the line voltage switch on the back of your workstation is set to the correct line voltage for your power outlet. To set the line voltage switch, follow these steps:

1. Place the workstation so that you are looking at the back of it.

2. Use a small thin bladed screwdriver to slide the workstation’s line voltage switch to the left until you see 115 in the right opening of the switch or 230 in the left opening. See Figure 1-4.

Figure 1-4 Setting the Workstation’s Line Voltage Switch

Slide switch to right to get 230VSlide switch to left to get 115V

Line Voltage Switch

Power Plug Connector

Chapter 1 19

setting up and using your workstation

setting up your hp workstation x1100

connecting the power cord

WARNING For your safety always connect equipment to a grounded wall

outlet. Always use a power cord with a properly grounded plug, such as the one provided with the equipment, or one in compliance with your national safety standards. This equipment can be disconnected from the power by removing the power cord from the power outlet. This means the equipment must be located close to an easily accessible power outlet.

1. Connect the power cords to the rear of the monitor and the computer. (The connectors are shaped to go in one way only.)

2. Connect the monitor’s power cord and the computer’s power cord to a grounded outlet.

Chapter 120

setting up and using your workstation

selecting a monitor for your workstation

Table 1-1 provides a list of display resolutions and fequencies for the graphics cards supported by your workstation. Using these resolutions and frequencies you will be able to select the appropriate monitor for your graphics card. Note that frequencies of 85Hz and higher provide ergonomic ﬂicker-free viewing.

If the monitor you select is DDC-2B or DDC-2B+ compliant, the graphics card will automatically limit itself to those resolutions and frequencies supported by that monitor. In this case, you do not need to use Table 1-1 to select your monitor.

CAUTION To prevent possible damage to your montior, make certain you select a

monitor that supports the resolutions and frequencies you wish to use.

Table 1-1 Graphics Card Resolutions and Frequencies

Graphics Card Display

Resolution

Matrox G450 640×480

1280×1024 1600×1200 1920×1200 2048×1536

nVidia Quadro2 EX 640×480

1280×1024 1600×1200 1920×1200 2048×1536

800×600

1024×768

800×600

1024×768

Chapter 1 21

Vertical Frequency (Hz)

60, 70, 72, 75, 85, 100, 120, 160, 200 60, 70, 72, 75, 85, 100, 120, 160, 200 60, 70, 72, 75, 85, 100, 120, 160 60, 70, 72, 75, 85, 100, 120 60, 70, 72, 75, 85, 100 60, 70, 72, 75, 85, 100 60, 70, 72, 75, 85

60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240 60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240 60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240 60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170 60, 70, 72, 75, 85, 100, 120 60, 70, 72, 75, 85, 100 60, 70, 72, 75

+ 49 hidden pages