Windows is either a registered trademark or
trademark of Microsoft Corporation in the United
States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for HP
products and services are set forth in the express
warranty statements accompanying such products
and ser vices. Nothing herein should be construed as
constituting an additional warranty. HP shall not be
liable for technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common to
most models. Some features may not be available on
your product. To access the latest user guide, go to
http://www.hp.com/support. and select your country.
Select Find your product. and then follow the onscreen instructions.
First Edition: July 2017
Document Part Number: 933425-001
About This Guide
This guide provides information on monitor features, setting up the monitor, and technical specifications.
WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
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iv
About This Guide
Table of contents
1 Getting started ........................................................................................................................................... 1
Important safety information ................................................................................................................................ 1
Product features and components ........................................................................................................................ 2
Features .................................................................................................................................................. 2
Setting up the monitor ............................................................................................................................................ 4
Installing the monitor stand .................................................................................................................. 4
Connecting the cables ............................................................................................................................ 4
Connecting the Audio cables ................................................................................................................. 6
Adjusting the monitor ............................................................................................................................8
Turning on the monitor .......................................................................................................................... 8
HP watermark and image retention policy ........................................................................................... 9
Removing the monitor stand ................................................................................................................. 9
Mounting the monitor ............................................................................................................................ 9
Installing a security cable .................................................................................................................... 11
2 Using the monitor ...................................................................................................................................... 12
Software and utilities ........................................................................................................................................... 12
The Information file ............................................................................................................................. 12
The Image Color Matching file ............................................................................................................. 12
Installing the INF and ICM files ............................................................................................................................. 12
Installing from the optical disc (available in select regions) ............................................................. 12
Downloading from the Web ................................................................................................................. 12
Using the on-screen display (OSD) menu ............................................................................................................. 13
Assigning the Function buttons ........................................................................................................................... 13
Using Auto-Sleep Mode ......................................................................................................................................... 14
Adjusting Low Blue Light Mode ............................................................................................................................ 14
3 Support and troubleshooting ..................................................................................................................... 15
Solving common problems ................................................................................................................................... 15
Using the auto-adjustment function (analog input) ........................................................................................... 16
Product support .................................................................................................................................................... 18
Preparing to call technical support ...................................................................................................................... 18
v
Locating the serial number and product number ................................................................................................ 19
4 Maintaining the monitor ............................................................................................................................ 20
Cleaning the monitor ............................................................................................................................................ 20
Shipping the monitor ............................................................................................................................................ 20
Appendix A Technical specifications .............................................................................................................. 21
Power adapter ....................................................................................................................................................... 22
Entering user modes ............................................................................................................................................. 23
Energy saver feature ............................................................................................................................................ 23
Appendix B Accessibility ............................................................................................................................... 24
Contacting support ............................................................................................................................................... 24
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1 Getting started
Important safety information
An AC power cord is included with the monitor. If another cord is used, use only a power source and
connection appropriate for this monitor. For information on the correct power cord set to use with the
monitor, refer to the Product Notices provided on the optical disc or in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the computer by unplugging the power cord from the AC outlet.
• If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed)
3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The
grounding pin is an important safety feature.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup,
and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides
important electrical and mechanical safety information. The Safety & Comfort Guide is located on the Web at
http://www.hp.com/ergo.
CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection
device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge
protection; the power strips must be specifically labeled as having this ability. Use a power strip whose
manufacturer offers a Damage Replacement Policy so you can replace the equipment, if surge protection
fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be
pulled, grabbed, or tripped over.
Be sure that the total ampere rating of the products connected to the AC outlet does not exceed the current
rating of the outlet, and that the total ampere rating of the products connected to the cord does not exceed
the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.
Install the monitor near an AC outlet that you can easily reach. Disconnect the monitor by grasping the plug
firmly and pulling it from the AC outlet. Never disconnect the monitor by pulling the cord.
Do not drop the monitor or place it on an unstable surface.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that may cause
disturbing reflections from the screen.
Important safety information 1
Product features and components
Features
The monitor which is made in China include the following features:
•60.5 cm (23.8-inch) diagonal viewable screen area with 1920 x 1080 Full HD resolution; includes custom
scaling for maximum image size while preserving original aspect ratio
•Nonglare panel with an LED backlight
•Wide viewing angle to allow viewing from a sitting or standing position, or when moving from side to
side
•Tilt capability
•Removable stand for flexible monitor mounting solutions
•VGA video input (cable provided)
•HDMI (High-definition Multimedia Interface) video input
•Plug-and-Play capability if supported by your operating system
•Security cable slot provision on rear of monitor for optional security cable
•On-screen display (OSD) adjustments in several languages for easy setup and screen optimization
•Software and documentation optical disc (provided with the monitor in select regions) that includes
monitor drivers and product documentation
•Energy saver feature to meet requirements for reduced power consumption
•Low Blue Light Mode settings to create a more relaxing and less stimulating image
•VESA mounting bracket for attaching the monitor to a wall-mount device or swing arm
•Built in speakers on the model
NOTE: For safety and regulatory information, refer to the Product Notices provided on your optical disc or
in your documentation kit. To locate updates to the user guide for your product, go to http://www.hp.com/
support and select your country. Select Find your product, and then follow the on-screen instructions.
2 Chapter 1 Getting started
Rear components
1 2 3 4 5679108
ComponentFunction
1Power buttonTurns the monitor on or off.
2Next Input/Exit/Back buttonIf the OSD menu is open, press to exit OSD or go
3Up/Increase button/Viewing
Modes
back to upper level.
If the OSD menu is closed, press to switch to the
next video input port. *
If the OSD menu is open, press to navigate
forward through the OSD menu and increase
adjustment levels.
If the OSD menu is closed, press to open the
Viewing Modes menu. *
4Down/Decrease button/
Information/Audio adjust
5Menu/OKIf the OSD menu is open, press to confirm
6Security cable slotAttaches an optional security cable to the
7Power connectorConnects the AC power to the monitor.
8HDMI portConnects an HDMI cable to the source device.
9VGA portConnects the VGA cable to the source device.
10Audio InConnects the audio cable from the source device
NOTE: * Buttons 2-4 are function buttons that can be changed from their default settings in
the OSD menu to a different menu selection that you most commonly use and want to quickly
access. See Assigning the Function buttons on page 12 for more information.
If the OSD menu is open, press to navigate
forward through the OSD menu and decrease
adjustment levels.
If the OSD menu is close,Press to open the
information menu at HDMI and DO auto adjust at
VGA.
selection.
If the OSD menu is closed, press to open the OSD
menu.
monitor.
to the monitor.
NOTE: To view an OSD simulator, visit the HP Customer Self Repair Services Media Library at http://www.
hp.com/go/sml.
Product features and components 3
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