Hewlett-Packard, Inc. and its suppliers assume no responsibility for any damage or loss
resulting from the use of this guide. Hewlett-Packard, Inc. and its suppliers assume no
responsibility for any loss or claims by third parties that may arise through the use of this
software. Hewlett-Packard, Inc. and its suppliers assume no responsibility for any damage or
loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to
make backup copies of all important data on other media to protect against data loss.
Patent pending. This product also is licensed under United States patent 6,058,304.
Email, mobile number, and related information required for setup and activation. Actual speeds
may vary. Required data services sold separately; unlimited plan recommended and may be
required. Not all web content may be available.
Open Source License information
You can view the Open Source License terms on your smartphone. Tap the center of the
gesture area and then tap the Launcher icon. Swipe left until the PDF View icon appears. Tap
PDF View and then tap Open Source Information.pdf.
®
, a product of DataViz, Inc. (dataviz.com). All other brand and product
This symbol indicates that HP products should be recycled and not be disposed of in
unsorted municipal waste. HP products should be sent to a facility that properly
recycles electrical and electronic equipment. For information on environmental
programs visit hp.com/environment or recyclewirelessphones.com/.
As part of HP’s corporate commitment to be a good steward of the environment, we strive to
use environmentally friendly materials, reduce waste, and develop the highest standards in
electronics recycling.
v. 1.0
You can also view the file on your computer. Connect your smartphone to your computer with
the USB cable. On your smartphone, tap USB Drive. On your computer, locate and
double-click the removable drive named for your smartphone. To locate the drive, do the
following for your operating system:
• Windows Vista/Windows 7: Open Computer.
• Windows XP: Open My Computer.
• Mac: Open Finder.
• Linux (Ubuntu): The drive is displayed on the desktop.
• Other Linux distribution: The location of the drive may vary by system.
After you open the drive, double-click the file Open Source Information.pdf.
Contents
Chapter 1Welcome
8Your HP Veer 4G
9What’s in the box?
10Where can I learn more?
Chapter 2Basics
14Get to know your smartphone
18Set up your smartphone
19Charge the battery
21Turn your smartphone on/off
23Use gestures: tap, swipe, drag, flick, pinch
28Update the HP webOS operating system
Chapter 3Just Type
32Just Type overview
32Get in touch with a contact
33Search the web
33Find information in an application on your
smartphone
34Create a new item such as a message or memo
35Open an application
36Repeat a recent search
36Customize Just Type
Chapter 4Work with applications
40Open applications
41Go up one level in an app (back gesture)
42Use the menus
43Enter and save information
48Close applications
48Delete applications
48Manage applications in Card view
50Manage applications in the Launcher
52Manage online accounts
54View and work with notifications
55Create and work with favorites
Chapter 5Copy files and sync your personal data
58Copy files between your smartphone and your
computer
59Overview: Get your personal data onto your
smartphone
61Transfer data from an old phone
61Export data from a desktop organizer on your
computer
62Get data from an online account in the cloud
63Sync your desktop organizer and your smartphone
Contents3
Chapter 6Phone
Chapter 10Web and wireless connections
66Make calls
70Receive calls
71Use voicemail
71What can I do during a call?
74What’s my number?
75View your call history
75Work with favorites
77Save a phone number to Contacts
77Use a phone headset
79Customize smartphone settings
83Use SIM Toolkit
Chapter 7Email, text, multimedia, and instant messaging
86Email
98Messaging: All messages in one application
101Messaging: Text and multimedia messaging
104Messaging: Instant messaging
182Quickoffice® mobile office software
185PDF View
Chapter 12HP webOS App Catalog and Software Manager
190Browse applications in HP webOS App Catalog
191Download a free application
191Buy an application
193Reinstall a deleted application
193Set up a billing account
194Update or delete a billing account
194Manage applications with Software Manager
195Update a downloaded application from a
notification
195Manually check for application updates
198Backup
202Date & Time
203Device Info
206Exhibition
208Regional Settings
209Screen & Lock
211Sounds & Ringtones
Chapter 14Troubleshooting
2166Ts: Ways to get your HP Veer 4G working again
218Palm profile
222Battery
223Screen and performance
225Phone
226Hands-free devices
227Synchronization
229Data connections
230Email
231Messaging
233Wi-Fi
234Web
235Calendar and Contacts
238Camera
238Photos, Videos, and Music
239Amazon MP3
239HP webOS App Catalog
242Transferring information to and from your computer
243Backing up and restoring data
244Updates
244Transferring information from another HP webOS
phone
244Making room on your smartphone
Glossary of Terms
Online accounts available for HP webOS
smartphones
Specifications
Regulatory and safety information
Index
Contents5
6Contents
Welcome
Congratulations on the purchase of your HP Veer 4G.
In this chapter
8Your HP Veer 4G
9What’s in the box?
10Where can I learn more?
Chapter 1 : Welcome7
Your HP Veer 4G
NOTE When referring to the company that makes your Veer, this document uses
both the terms HP and Palm. HP and Palm are the same company; the use of both
terms reflects company terminology.
In one compact and indispensable device, you now have all of the following:
• An advanced wireless smartphone running the HP webOS platform
• A full suite of organizer applications: Contacts, Calendar, Memos, and
Ta s k s
• High-speed data transfer with 4G, 3G, and GPRS/EDGE support
• Wi-Fi capability
• A 5-megapixel digital camera
• GPS functionality
• Integrated text, multimedia, and instant messaging (IM)
• Applications to view and manage Microsoft Office and Adobe PDF files
• HP webOS App Catalog, from which you can download applications
designed for your smartphone; select from an ever-expanding list of
applications
Your Veer puts HP webOS—a multitasking, gesture-based operating
system—inside a small, beautiful device with a keyboard that you can slide
out whenever you need it. Here are a few highlights of your new
smartphone.
Multitasking: You can have many applications open at once and easily
move among them. Go to the Launcher to open apps. See the lineup of your
open apps in Card view. Tap an app to bring it into the foreground and work
with it. For more information, see Open applications. You can also send
email or surf the web while on a call.
Just Type: Need to call Ed? Just slide out the keyboard and type ed. If he’s
listed in your Contacts, you can get his numbers from the search results. Tap
a number and you’ve made the call. Just Type works just as fast when you
need to search the web, find info in an application on your smartphone, start
an action such as creating an email message or memo, or update your
status on social networking sites such as Facebook or Twitter. For more
information, see Just Type.
The HP Synergy feature: The HP Synergy feature works in the background
to gather your information from the various online sources where you keep
it and then display that information in a single view on your smartphone.
You can access your info quickly without having to remember where you
stored it.
For example, suppose you have a Google account for personal email,
contacts, and calendar events, and an Exchange account for your corporate
email, contacts, and events. The Email, Contacts, and Calendar applications
on your Veer all provide a view in which you can see information from both
of those accounts in one place—but even though the information is brought
into one view, the sources of that information are kept separate. For more
information, read about linked contacts, layered calendars, and the single
inbox for your email in Contacts, Calendar, and Email.
Gestures: On your Veer, you make calls, move around, and manage your
applications and info by making simple gestures either on the touchscreen
or in the gesture area directly beneath the screen. For more information, see
Use gestures: tap, swipe, drag, flick, pinch. Carry the Quickstart Guide
(included in the box with your Veer) around with you for reference. Soon
you’ll know the most important gestures by heart.
8Chapter1:Welcome
NOTE See for the current list of online accounts that you can set up on your
smartphone and for information about the behavior of these accounts.
Thanks also to the Synergy feature, in the Messaging application, all your
conversations with the same person are grouped together in one chat-style
view. If you start an IM chat with Ed, for example, you can continue the
same conversation when Ed signs out of IM by sending him a text
message—and you can see it all in the same view. For more information, see
Messaging: All messages in one application.
Sync: Your Veer gives you synchronization without a cable. You can sync
with online services so that you can store and sync your info in online
accounts. For more information, see Get data from an online account in the
cloud.
Yo ur Pa l m pr o f i l e : When you set up your smartphone, you create a Palm
profile by entering a valid email address. Your profile gives you an account in
which to create and store contacts and calendar events. It also gives you
access to services like automatic updates and automatic, frequent backups
of any of your info that is stored only on your smartphone and isn’t
synchronized with an online account (see What information is backed up?).
WARNING Please refer to Regulatory and safety information for information that
helps you safely use your smartphone. Failure to read and follow the important
safety information in this guide may result in property damage, serious bodily
injury, or death.
What’s in the box?
All of the following items are included in the smartphone box.
Hardware
• HP Veer 4G
• USB cable (charging and data transfer cable with magnetic connector)
• AC charger
• Standard lithium-ion battery (installed and nonremovable)
• 3.5mm headset adapter
DIDYOUKNOW? The USB cable included with your smartphone (the one with
the magnetic connector on one end) is used both to charge your smartphone
battery (see Charge the battery) and to connect your smartphone to your
computer as a removable USB drive (see Copy files between your smartphone and
your computer). To simplify charging, you can purchase an HP Touchstone
charging dock (sold separately). You also need to purchase a compatible USB cable
if one is not included in the charging dock package—the charging cable for your
Veer is not compatible with a Touchstone charging dock.
Print material
• Quickstart Guide
• Limited Warranty
• General User Guide: Important Safety and Legal Information
Chapter 1 : Welcome9
Where can I learn more?
• On-device Help: Read short how-tos and watch animations on your new
smartphone.
• To view all Help: OpenHelp .
• To view Help topics for a single application: Open the application,
open the application menu, and tap Help.
10Chapter 1 : Welcome
• Online start-up help: Visit palm.com/gettingstarted to view videos on
basic topics such as managing info, transferring data, and maximizing
battery life.
• Tools available from online support: Visit palm.com/support to access the
200+ page User Guide detailing every facet of your smartphone. On the
support site you can also edit your Palm profile, watch how-to animations,
and access a tool to help you export data from your desktop to your new
smartphone (the Data Transfer Assistant).
• Peer-to-peer support: Visit forums.palm.com to share your experiences
and get help and advice from fellow customers.
• Self-paced learning guides: Visit learning.palm.com to take a free online
tutorial about your new smartphone. Available in English only.
• Customer service from AT&T: For questions about your mobile account or
features, contact AT&T customer care.
Chapter 1 : Welcome11
12Chapter 1 : Welcome
Basics
You’re about to discover the many things about your
HP Veer 4G that will help you better manage your life
and have fun, too. Read this chapter to learn about
your smartphone and take the few easy steps to set it
up and get it running. Then learn about the gestures
that make moving around on your smartphone easy.
Later, after you’re familiar with your smartphone,
you’ll want to personalize the settings and add
applications to make it uniquely yours.
In this chapter
14Get to know your smartphone
18Set up your smartphone
19Charge the battery
21Turn your smartphone on/off
23Use gestures: tap, swipe, drag, flick, pinch
28Update the HP webOS operating system
Chapter 2 : Basics13
Get to know your smartphone
Slide out the keyboard
• Hold the smartphone as shown below and gently push up.
Front view
TIP When you are on a call or using data services to check email, browse the web,
and so on, you may experience better sound or connection quality if you keep the
keyboard slid out.
14Chapter 2 : Basics
1 Earpiece: When you hold your smartphone up to your ear when on a call, the screen
darkens. See Why the screen goes dark.
2 Touchscreen: Tap and make other gestures directly on the screen. See To u c h s c r e e n .
3 Vo lu me
4 Gesture area: Make the back gesture and begin other gestures here. See Use gestures: tap,
swipe, drag, flick, pinch.
5 Keyboard: See Use the keyboard.
6 Charger/connector: Connect the magnetic end of the USB cable to charge your
smartphone battery (see Charge the battery) or copy files (see Copy files between your
smartphone and your computer). Connect the magnetic end of the 3.5mm headset adapter
provided to connect a 3.5mm headset (see Use a wired headset).
7 Microphone
NOTE The volume you set for each individual audio component is saved
automatically, whether the audio component is the earpiece of your smartphone,
a wired headset, a wireless headset that uses Bluetooth
®
wireless technology,
music heard through the speaker, music heard through a headset, and so on.
When you return to using an audio component, the audio plays at the volume you
left it the last time you used that component.
Keyboard
To u c h s c r e e n
TIP Be careful not to scratch, crush, or apply too much pressure on the
touchscreen. Do not store your smartphone in a place where other items might
damage it. Do not use harsh chemicals, cleaning solvents, or aerosols to clean the
smartphone or its accessories.
Card view
1 Option: Press to enter numbers, punctuation, and symbols that appear above the letters on
the keys (see Enter alternate keyboard characters), or to move the cursor (see Tex t s el ec t io n
gestures).
2 Shift: See Enter uppercase letters and Text selection gestures.
3 Space
4 Backspace
5 Enter: Press to enter a line return (for example, in a memo or in an email message you are
composing) or to accept information you entered in a field. See Enter information in a field.
6 Sym: Press to enter symbols and accented characters that don't appear on the keys. See
Enter characters from the symbols table.
1 Just Type field: Displays text you type to look for, create, or use information on your
smartphone, without needing to go to a specific app. See Just Type.
2 Wallpaper: The background image in Card view. You can customize your wallpaper. See
Change your wallpaper.
3 Quick Launch: Bar containing up to four icons for the apps you use most, plus an icon to
open the Launcher. You can customize the apps that appear in Quick Launch. See Open an
application in Quick Launch and Line up your favorite applications in Quick Launch.
Chapter 2 : Basics15
The Launcher
Icons in the title bar
Table 1. Title bar icons and descriptions
ItemDescription
The battery is being charged.
The battery is fully charged.
The battery is low. See Charge the battery.
1 Application name: Displays the name of the currently open application. Drag down over
the app name to open the application menu.
2 Launcher: See Open an application in the Launcher.
3 Connection icons: Show the status of wireless service connections and battery strength
(see Icons in the title bar). Drag down over the icons to open the connection menu.
4 Page indicator: Shows that there are Launcher pages to the right of the currently displayed
page. Tap to move to the next page. You can also swipe right or left on the screen to move
among Launcher pages.
5 Page name: Tap and hold to change the name (see Rename a Launcher page).
6 Notification icons: Show missed calls, new voicemail and email messages, and more. Tap
the bottom of the screen to view notification details. See View and work with notifications.
Airplane mode is turned on. This means that the phone,
Bluetooth
®
wireless technology feature, and the Wi-Fi and
VPN features are off (incoming calls go to voicemail). See
Turn wireless services off (airplane mode).
Wi-Fi is turned on. The number of filled-in bars denotes
signal strength. See Wi-Fi.
The smartphone is searching for a Wi-Fi network.
The phone is on. The number of filled-in bars denotes signal
strength. See Tur n w i re le ss se rv ic es o n.
Your smartphone is connected to a GPRS data network. See
I don’t know if I have a data connection.
Your smartphone is connected to an EDGE data network.
See I don’t know if I have a data connection.
Your smartphone is connected to a 3G data network. See I
don’t know if I have a data connection.
Your smartphone is connected to a 4G data network. See I
don’t know if I have a data connection.
Your phone is on and connected to the AT&T network.
Your phone is searching for the AT&T network.
16Chapter 2 : Basics
The AT&T network is not available.
Your smartphone cannot detect or read your SIM card. You
can call your national emergency number only. See Set up
your smartphone.
Bluetooth
®
wireless technology is turned on. See Bluetooth®
wireless technology.
Table 1. Title bar icons and descriptions
ItemDescription
A Bluetooth connection is in progress.
A Bluetooth connection has been made.
Your smartphone is performing a search on the characters
you entered. If you are in Card view or the Launcher, your
smartphone conducts a global search on your smartphone
(see Just Type). If you are in an application such as Contacts
or Memos, your smartphone searches for items within the
app that match the search term you entered.
Your smartphone is in roaming coverage. See Set roaming
and data usage preferences.
TTY is turned on. See Turn TTY/TDD on/off.
Back view
The back cover of your Veer cannot be removed. Attempting to remove the
back cover voids your smartphone’s warranty.
The back cover is compatible with the HP Touchstone charging dock (sold
separately).
1 Camera lens
2 Speaker
Top view
1 Power: Press to wake up or turn off the screen. Press and hold to turn wireless services on
and off or turn your device completely on and off.
2 Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.)
The ringer switch does not affect music or video playback sounds.
3 Lanyard loop
4 SIM card slot: See Insert the SIM card and set up your smartphone.
Chapter 2 : Basics17
Set up your smartphone
Insert the SIM card and set up your smartphone
Your SIM (Subscriber Identity Module) card contains information on your
wireless account. To make calls or use your smartphone’s email or web
features, you need to insert a SIM card.
If you don’t have a SIM card, contact AT&T.
2Insert the SIM card. Note the position of the notch.
To take advantage of the high-speed data connection available on your
smartphone, you may need to have a 4G or 3G SIM card. Check with AT&T
for information.
1Use your fingernail to open the SIM card slotcover.
* Notch
3Close the SIM card slot cover.
4Press and hold the power button on the upper-right corner of
your smartphone until you see a logo on the screen (approximately five
seconds). Your smartphone needs a few seconds to start up.
TIP If your smartphone does not turn on after you press and hold power, you
need to connect your smartphone to the AC charger to charge it.
5Follow the onscreen instructions to complete setup.
6To create a Palm profile, enter a working email address, create a
password for your profile, and select and answer a security question.
IMPORTANT Be sure to write down the email address and password that you
use to create your profile; you will need them later.
18Chapter 2 : Basics
NOTE If you already have a Palm profile, you can use the same email address and
password to sign in to your new smartphone. This will sign you out of the Palm
profile on the other device, restore your backed-up data to your new smartphone,
and reinstall any apps you purchased from HP webOS App Catalog on your new
smartphone. Alternately, if you want to keep using the Palm profile on a different
device, you can create a new profile for your new smartphone and start fresh. You
need to use another email address to do this. Only one smartphone can be
associated with a Palm profile at a time.
Your smartphone is ready to use. To learn how to make your first call, see
Make calls.
Verify your profile
After you finish setup, look for an email on your computer at the address you
used for your Palm profile. If you don’t see the confirmation email in your
Inbox, check your spam mail folder in your desktop email program. Click the
link in the email to do the following:
• Verif y you r Palm pro file.
• Follow a link to go to palm.com/gettingstarted, where you can watch
short how-to videos, learn about transferring your information to your
smartphone, and more.
Your Palm profile gives you the following benefits:
• Automatic system and software updates are sent to your smartphone.
• A Palm profile account is automatically created for you on your
smartphone. In this account you can store Contacts and Calendar info
that you don’t store in online accounts like Google or Exchange.
NOTE You cannot access Palm profile data on the profile website. You can access
the data on your smartphone only.
• Info stored in your Palm profile account, as well as info you have in
applications on your smartphone (like Memos and Tasks), is automatically
backed up to the webOS servers.
• If your smartphone is lost or stolen, open the web browser on your
computer, sign in to your Palm profile on palm.com/palmprofile, and do a
remote erase of the info on the smartphone.
NOTE If you want to erase data on your smartphone while you are still in
possession of the smartphone—for example, before you give it to someone else—
don’t do a remote erase. Instead, do a partial or full erase of the smartphone itself
(see Erase data and reset your smartphone).
For detailed information about your Palm profile, see Backup.
What is a Palm profile?
Although you create a Palm profile by entering a valid email address, setting
up a Palm profile is different from setting up email on your smartphone. To
set up email, see Set up email. To change your Palm profile information after
you have set it up, see Update your Palm profile settings.
Charge the battery
When the battery is very low, the battery icon in the upper-right corner
of the screen changes to red. When the battery is fully charged, the icon
appears full and changes to green .
Chapter 2 : Basics19
WARNING Use only chargers that are approved by HP with your smartphone.
Failure to use a charger approved by HP may increase the risk that your
smartphone will overheat, catch fire, or explode, resulting in property damage,
serious bodily injury, or death. Use of unapproved third-party power supply
accessories may damage the device and void the Limited Warranty for the
product.
TIP You can also charge your smartphone battery by connecting your
smartphone to your computer using the USB cable. Charging this way takes much
longer than using the AC charger. Do not, however, connect a Touchstone
charging dock (sold separately) to your computer.
Although the battery may come with a sufficient charge to complete the
setup process, we recommend that after setup you charge your smartphone
until the battery icon in the upper-right corner of the screen is full to
ensure that the battery is fully charged.
WARNING Never remove the back cover of your Veer. The battery is built in to
your smartphone and is not removable.
See Maximizing battery life for tips on making your battery’s power last
longer.
1Attach the magnetic end of the USB cable to the charger/connector.
The silver circle on the cable faces the front of the smartphone.
2Connect the other end of the USB cable to the AC charger.
3Plug the AC charger into a working outlet.
Maximizing battery life
The battery of your smartphone cannot be removed.
Battery life depends on how you use your smartphone. You can maximize
the life of your battery by following a few easy guidelines:
• Charge your smartphone whenever you can. Charge it overnight.
• Set your screen to turn off automatically after a shorter period of inactivity
(see Set the interval for turning the screen off automatically).
• Keep your battery away from direct sunlight and other sources of heat.
Temperatures over 113 degrees Fahrenheit (45 degrees Celsius) can
permanently reduce the capacity and life span of any lithium-ion battery.
• As with any mobile phone, if you are in an area with no wireless coverage,
your smartphone continues to search for a signal, which consumes power.
Turn off the phone if you are outside a coverage area (see Tu rn wi re l es s
services off (airplane mode)). If you live or work in an area of poor
coverage, you might consider purchasing a signal booster (sold
separately) from AT&T. These typically connect to your broadband
Internet connection, if available.
• If you set up an email account in the Email application, set the interval to
automatically download email to every two hours or less frequently (see
Enter advanced account settings).
• Lower the screen brightness (see Change screen brightness).
• Use a Wi-Fi connection to download system updates and applications
from App Catalog (see Update the HP webOS operating system and HP
webOS App Catalog and Software Manager). Downloads occur faster
over Wi-Fi than over an AT&T data connection, and thus use less battery
power.
• Keep in mind that frequent use of instant messaging (IM) can reduce
battery life. Sign out of your IM account when you are not using it (see
Sign out of an IM account).
20Chapter 2 : Basics
• Shut down the smartphone completely when you won’t be using it for an
extended period of time (see Shut down your smartphone).
TIP If you think that the battery needs to be replaced, see I need to replace the
battery for instructions.
Turn the screen on/off
Turn the screen on and leave the wireless services turned off when you want
to use only the organizer features, for example, when you’re on a plane and
you must turn off all wireless services, but you want to look at your calendar.
To turn the screen on, do one of the following:
Turn your smartphone on/off
The screen on your Veer can be turned on and off separately from its
wireless services (which are the Phone app, Wi-Fi app, Bluetooth
app, and VPN app). This means you can wake up the screen to use
just the organizer features of your device (Calendar, Contacts, Tasks,
Memos, and so on) without turning on the phone and other wireless
features. Also, when the screen is turned off, the phone can be on and ready
for you to receive phone calls or messages.
Why the screen goes dark
If you hold the smartphone up to your ear while on a call, the screen goes
dark. This is normal behavior. It prevents your accidentally tapping an item
on the screen and saves battery power. When you take the smartphone
away from your ear, the screen automatically turns back on, ready for use. If
the screen doesn’t turn on fast enough for you, tap the screen to wake it up.
The same behavior occurs anytime you’re on a call and the smartphone
screen is placed near another surface. The screen turns on automatically (if
the smartphone is still on) when you move the smartphone away from the
other surface.
®
• Press power . Drag up to unlock the screen.
* Power
• Slide out the keyboard.
TIP You can also unlock the screen by dragging up from the gesture area across
the onscreen lock icon.
To turn the screen off, press power .
NOTE Pressing power to turn the screen off also works when your smartphone is
placed on a Touchstone charging dock (sold separately).
When the smartphone is on and idle, the screen first dims and then turns off.
This also is normal behavior, caused by the auto shut-off interval. You can
adjust this auto shut-off interval to be as long as three minutes (see Set the
interval for turning the screen off automatically). At first, the screen dims as
a power-saving measure. Just tap the screen to brighten it. Then, if your
smartphone remains inactive for the full interval you set, the screen turns
itself off. Press power to turn the screen back on.
Turn wireless services off (airplane mode)
Airplane mode turns off your smartphone’s wireless services (which are the
Phone app, Wi-Fi app, Bluetooth
airplane mode when you are on a plane or anywhere else you need to turn
®
app, and VPN app). Use
Chapter 2 : Basics21
off all wireless services. You can’t browse the web, but you can still use apps
®
like Calendar, Contacts, Photos, Music, Quickoffice
mobile office software,
and PDF View.
Do one of the following:
• Tap the upper-right corner of any screen to open the connection menu.
Ta p Turn on Airplane Mode.
• Press and hold power and tap Airplane Mode.
When your smartphone is in airplane mode, the airplane mode icon
appears at the top of every screen, and Airplane Mode appears in the
upper-left corner of the screen in the Launcher, Card view, and Phone. The
phone is not connected to any mobile network.
TIP When your smartphone is in airplane mode, you can turn the Wi-Fi,
Bluetooth, and VPN features on individually (see Tur n Wi- Fi on /o f f, Tu rn the
Bluetooth feature on/off, and VPN). To turn the phone back on so you can make
and receive calls, you must turn airplane mode off. Note that to make a VPN
connection while your smartphone is in airplane mode, you must first connect to a
Wi-Fi network.
Turn wireless services on
When you turn on your smartphone, it automatically connects to your
mobile network so that you can make and receive phone calls and use other
wireless services (if supported by the local network).
If airplane mode is turned on, you need to turn it off before you can connect
to your mobile network. Tap the upper-right corner of any screen to open
the connection menu. Tap Tu rn of f A i rp la n e M od e .
When your smartphone locates a signal, AT&T appears in the upper-left of
the screen in the Launcher, Card view, and Phone, and the signal-strength
icon appears at the top of the screen.
* These indicate that wireless services are off (airplane mode).
22Chapter 2 : Basics
* These indicate that wireless services are on.
When you are inside a coverage area, the bars of the signal-strength
icon are filled in according to the strength of the signal. If you’re outside a
coverage area, the bars in the signal-strength icon appear dimmed with
an X.
Shut down your smartphone
Use gestures: tap, swipe, drag, flick, pinch
Gestures are an important, basic part of your smartphone. They’re easy to
learn, and they make working with the smartphone fast. You make most
gestures with one finger. For a few, you need two. Make gestures with the
tip of your finger. Do not use your fingernail. Don’t bear down.
Usually, turning your smartphone off and/or putting it in airplane mode is
sufficient for normal periods when you have the smartphone with you but
you’re not using it. On rare occasions, however, you may want to put your
smartphone into deep sleep because you are not going to use it for an
extended period. At those times, shut down the screen and wireless services
completely by doing one of the following:
• OpenDevice Info and tap Reset Options. Tap Shut Down, and tap
Shut Down again.
• Press and hold power, and tap Power. Tap Shut Down.
NOTE When you turn everything off, the smartphone’s alarms, ringer, and
notifications are also turned off.
You make gestures in two areas on your smartphone: the touchscreen and
the gesture area. The gesture area is the black area extending along the
bottom of the screen.
* Gesture area
When you’re working in an application, the center of the gesture area
displays a lighted bar.
• Tap the bar to minimize the app and display Card view (see Manage
applications in Card view).
• The lighted bar also appears when you tap the center of the gesture area
to maximize a card in Card view.
• When the screen is off, the lighted bar pulses when a notification arrives
and continues to pulse until you tap the notification or turn on the screen
(see Get notifications when the screen is locked or off).
To turn both the screen and wireless services back on, press and hold
power until a logo appears onscreen.
Chapter 2 : Basics23
Ta p
Tap with the tip of the finger, not the fingernail. Tap fast and firmly, and then
immediately lift your fingertip off the screen. Don’t bear down on what
you’re tapping. Don’t wait for a response; the response comes after you lift
your finger. Don’t linger on the gesture; a tap takes a split second to do.
Tap the center of the gesture area to do the following:
• When you’re working in an application, tap the center of the gesture area
to see Card view. Card view shows you all the applications that are
currently open, displayed as a series of cards (small windows).
• When you’re in Card view, tap the center of the gesture area to maximize
the app in the center of the view.
Swipe
In Web, the back gesture performs the same function as the back button on
the browser, allowing you to move back through previously viewed pages.
The forward gesture, available in Web only, is a swipe from left to right
anywhere in the gesture area. The forward gesture allows you to move
forward through previously viewed web pages.
Drag
Drag is the gesture you make for a slow scroll up and down, such as in a list,
in a document, or on a web page. Slide your fingertip slowly along the
surface—no need to bear down.
A swipe is most often a horizontal gesture, from right to left or left to right.
Do it fast, do it lightly. In a swipe, your fingertip just skims the surface of the
touchscreen or gesture area.
One kind of swipe you’ll use a lot: back. Make the back gesture from right to
left anywhere in the gesture area. Back takes you up one level from a
detailed view to a more general view of the application you’re working in.
For example, when you finish reading an email message, make the back
gesture to close the message and return to your list of messages. Or when
you finish writing a memo, make the back gesture to close and save the
memo and return to the display of all your memos. When you make the
back gesture in an application and that’s the only screen of that app that’s
open, you minimize the app and go back to Card view.
24Chapter 2 : Basics
Drag an item: Tap and hold the item, drag it. Wait till you get a visual cue
that the item is ready to be dragged, and then drag it. Lift your finger to drop
it. For example, an icon in the Launcher or a card in Card view is ready to be
dragged when it becomes enlarged and transparent.
Display Quick Launch: One kind of drag that you’ll use a lot brings up
Quick Launch when you’re in an application. This drag gesture begins in
the gesture area and ends on the touchscreen. As your fingertip slowly
crosses the border between the gesture area and the touchscreen, it seems
to drag Quick Launch into view. To open one of the apps in Quick Launch,
move your finger to its icon. When you see the app name appear, lift your
finger. The application opens.
Flick
As its name tells you, this is a quick gesture, great for scrolling long lists,
documents, or pages. Do it fast, do it lightly; as with a swipe, your fingertip
just skims the surface. The faster you flick, the faster and farther you scroll
up or down a list.
Delete a list item: In some applications, such as Email, Messaging, Tasks,
Music, and Bluetooth, you can throw a list item off the side of the screen to
delete the item.
Throw the item off the side of the screen. If prompted, tap Delete to confirm
the deletion.
Close an application: To close an application in Card view, flick the card up
toward the top of the touchscreen. This is called throwing the card off the
top of the screen.
If you can’t delete a list item by throwing it, open the item and look in the
application menu for a Delete menu item.
TIP To delete multiple list items, throw each one off the screen. If you get the
Delete confirmation prompt after throwing the first item, you don’t need to tap
it—just throw the second item, and the first deletion is confirmed automatically.
TIP In some apps, such as Email, you can set a preference whether to show a
confirmation screen when you delete a list item.
Chapter 2 : Basics25
Display Card view or the Launcher: If an application is maximized, you
can flick up from the gesture area to the screen to minimize the app and
display Card view. This is the up gesture. If you make the up gesture when
Card view is displayed, you open the Launcher.
Pinch (zoom gestures)
Zoom in/pinch out to increase the size of items on the screen (Email, Web,
Photos, PDF View, and Google Maps): Place two fingers on the screen and
spread them slowly apart.
Zoom in or out a fixed amount (Web, Photos, Quickoffice
software, PDF View): Double-tap the screen.
Scroll gestures
Scroll slow: Drag the screen in the desired direction.
®
mobile office
Zoom out/pinch in to decrease the size of items on the screen (Email, Web,
Photos, PDF View, and Google Maps): Place two fingers on the screen and
bring them together.
26Chapter 2 : Basics
Scroll fast: Flick the screen in the desired direction.
Insert the cursor in a text field: Tap the location.
Stop scrolling: Tap or drag the screen while scrolling.
Text se l e c t i o n g e sture s
For information on working with text after you select it, see Cut, copy, and
paste information and Use the Copy All or Select All feature.
Move the cursor: Tap the location to insert the cursor. Press and hold
Option . Place your finger anywhere onscreen and drag your finger in the
direction you want to move the cursor.
Chapter 2 : Basics27
Select text when you can see a cursor: Tap the location to insert the
cursor. Press and hold Shift. Place your finger anywhere onscreen and
drag your finger in the direction you want to select text. Tap the highlighted
text to deselect it.
Update the HP webOS operating system
Select a paragraph of text: When you cannot insert a cursor in the text—
for example, on a web page or in an email you received—the smallest
amount of text you can select is a whole paragraph. Press and hold
Shift, and then tap a paragraph. Tap an adjacent paragraph to add it to
your selection (you can’t skip around). If you need to scroll down to select
the next paragraph, release Shift , scroll, press Shift , and tap the
paragraph. Tapping any part of the highlighted selection deselects it.
28Chapter 2 : Basics
HP provides updates to your smartphone’s operating system. Update
notifications are sent to your smartphone automatically when a system
update is available (see Respond to a system software notification). When
you update your smartphone’s operating system, your personal information
and files are not affected. In addition to receiving update notifications, you
can manually check for operating system updates at any time (see Manually
check for system updates).
What’s more, both HP and many application developers make updates
available for applications you installed on your smartphone. You can check
in Software Manager at any time for application updates (see Update a
downloaded application from a notification and Manually check for
application updates).
Respond to a system software notification
Manually check for system updates
When you get a notification that a system update is available, do one of the
following:
• Ta p Install Now twice. When installation is complete and the
smartphone resets, tap Done. Installation times vary, depending on the
size of the update. You cannot use your smartphone while an update is
being installed, not even for emergency calls.
• Ta p Install Later. The next time you charge your smartphone, you receive
another update notification. You can again choose whether to install the
update now or later. If you do not tap Install Later within 10 minutes of
receiving the notification, installation begins automatically.
Here is some additional information about system updates:
• Whenever possible, use a Wi-Fi connection to download system updates.
Downloads occur faster over Wi-Fi than over an AT&T data connection,
and use less battery power. If you see that a system update is available,
make sure you have your smartphone’s Wi-Fi feature turned on.
• If you have Wi-Fi turned on and the battery has enough charge, your
smartphone automatically downloads a system update if one is
available—you don’t have to do anything. If Wi-Fi is not turned on when
the update becomes available, the HP servers continue to check your
device for Wi-Fi availability.
• If you do not have Wi-Fi turned on anytime within a few days of the
system update notification, your smartphone automatically downloads
the update over the AT&T network the next time the battery has enough
charge and you have a data connection, as indicated by the , , , or
icon at the top of the screen.
• If the battery does not have enough charge, you must charge the battery
before you can download or install an update.
• To avoid roaming charges, updates are not downloaded if your
smartphone is in roaming coverage.
• If you do not install an update immediately after downloading it, you are
prompted to install the update the next time you charge your smartphone.
You can choose whether to install the update now or later. You have ten
minutes to decide; otherwise, the update installs automatically.
1OpenSystem Updates .
2If a message appears stating that a system update is available, do the
following:
• Ta p Download now.
• When prompted, tap Install Now.
• After installation has finished and the smartphone resets, tap Done.
Chapter 2 : Basics29
30Chapter 2 : Basics
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