HP V300 User Manual

Compaq Armada V300

Notice / Using this Guide / Index

Series of Personal Computers

Reference Guide

Getting Started Taking a Look at the Computer Using the Keyboard Using Battery Packs Managing Power Working with Removeable Drives and

Device Bays Using an Internal Modem (Available

on Select Models) Connecting External Devices Using PC Cards Using Audio Features Upgrading the Computer Maintenance and Travel Guidelines Security Features Intelligent Manageability Computer Setup and Diagnostics

Utilities Troubleshooting Customer Support Regulatory Notices Electrostatic Discharge Specifications

Getting Started

Finding Assistance Identifying Packing Box Contents

Taking A Look At the Computer

Front Components Left Side Components Right Side Components Rear Components Bottom Components Status Indicator Lights

Using the Keyboard

Using the TouchPad Using Hotkeys Using the Embedded Numeric Keypad

Using Battery Packs

Learning About Battery Packs Using a New Battery Pack Charging Battery Packs Inserting and Removing the Primary Battery Pack Storing a Battery Pack Maximizing Battery Pack Life Recycling Used Battery Packs System Beeps

Managing Power

Selecting a Power Source Using Suspend (Standby) and Hibernation Managing Low-Battery Conditions Charging a Battery Pack Monitoring the Charge in a Battery Pack Calibrating a Battery Pack Using Power Preferences Conserving Battery Power

Working with Removable Drives and Device Bays

Bay Configuration Caring for Removable Drives Selecting Diskettes MultiBay Devices

Using an Internal Modem (Available on Select Models)

Connecting the Modem Cable Selecting Communication Software Using Modem Commands and Dial Modifiers Uninstalling the Modem Using the Modem While Traveling Internationally

Connecting External Devices

Connecting an External Enhanced Keyboard Connecting an External Monitor Connecting a Television Monitor Connecting a Mouse or Other External Pointing Device Connecting a Serial Printer Connecting a Parallel Printer Connecting Infrared Equipment Connecting USB Peripherals Connecting to a Port Replicator

Using PC Cards

PC Card Types Inserting a PC Card Removing a PC Card PC Card Device Drivers Changing PC Card Settings Managing PC Card Power Zoomed Video Stopping a PC Card

Using Audio Features

Identifying the Audio Components Using Internal and External Microphones Using Internal and External Speakers/Headphones Controlling Audio Volume Speaker Ports

Upgrading the Computer

Upgrading System Memory Upgrading the Hard Drive Attaching a Hard Drive Adapter Adding an Internal Modem

Maintenance & Travel Guidelines

Updating the System Reinstalling Software Caring for the Computer Preparing the Computer for Shipping or Travel Traveling with the Computer

Security Features

Types of Security Using the Cable Lock Using the Power-On Password Using Quick Controls Using the Setup Password Enabling and Disabling Devices DriveLock Overview

Intelligent Manageability

Intelligent Manageability Overview Asset Management Fault Management Security Management Configuration Management

Computer Setup and Diagnostics Utilities

Selecting Computer Setup or Diagnostics for Windows Using Computer Setup Using Compaq Diagnostics for Windows

Troubleshooting

Troubleshooting Checklist Audio Battery CD-ROM Drive and DVD-ROM Drive Diskette Drive and SuperDisk LS-120 Drive Hard Drive Hardware Installation Keyboard Memory Modem PC Card Power Printer Screen Software Application Pointing Device Infrared

Notice

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.

Compaq and Armada are registered in the U.S. Patent and Trademark Office.

Microsoft, MS-DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation.

Imation and SuperDisk are trademarks of Imation Enterprises Corporation.

Software described herein is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.

OMPAQ ARMADA

EFERENCE GUIDE

First Edition September 1999 Part Number 141356-001

Compaq Computer Corporation

V300 S

ERIES OF PERSONAL COMPUTERS

CONTENTS

preface

USING THIS GUIDE

chapter 1

GETTING STARTED

Finding Assistance....................................................................... 1-1

Identifying Packing Box Contents................................................1-2

chapter 2

TAKING A LOOK AT THE COMPUTER

Front Components........................................................................2-1

Left Side Components.................................................................. 2-3

Right Side Components................................................................2-4

Rear Components......................................................................... 2-6

Bottom Components .................................................................... 2-7

Status Indicator Lights ................................................................. 2-8

chapter 3

USING THE KEYBOARD

Using the TouchPad..................................................................... 3-1

Identifying TouchPad Components ..........................................3-2

Navigating with the TouchPad .................................................3-3

Setting TouchPad Preferences..................................................3-3

Using Hotkeys.............................................................................. 3-4

Switching the Image................................................................. 3-5

Adjusting System Volume ....................................................... 3-5

Initiating Quick Controls..........................................................3-6

Setting a Power Conservation Level......................................... 3-6

Viewing Battery Status ............................................................ 3-6

Adjusting Panel Contrast..........................................................3-6

Adjusting Brightness................................................................3-7

Displaying System Information................................................ 3-7

Stretching Text......................................................................... 3-7

Contents v

Using the Embedded Numeric Keypad .........................................3-8

Toggling the Keypad On and Off..............................................3-8

Operating the Keypad Keys as Standard Keys ..........................3-9

Enabling the Keypad at Startup ................................................3-9

chapter 4

USING BATTERY PACKS

Learning About Battery Packs......................................................4-1

Using a New Battery Pack............................................................4-2

Charging Battery Packs ................................................................4-2

Inserting and Removing the Primary Battery Pack........................4-3

Removing the Primary Battery Pack.........................................4-3

Inserting the Primary Battery Pack ...........................................4-4

Storing a Battery Pack..................................................................4-5

Maximizing Battery Pack Life......................................................4-5

Recycling Used Battery Packs......................................................4-6

System Beeps...............................................................................4-6

Beeps with a Blinking Battery Charge Light.............................4-6

Beeps with a Blinking Power/Suspend Light............................4-7

Turning Beeps On or Off ..........................................................4-7

chapter 5

MANAGING POWER

Selecting a Power Source .............................................................5-1

Using Suspend (Standby) and Hibernation....................................5-2

Managing Low-Battery Conditions ...............................................5-5

Identifying Low-Battery Conditions.........................................5-5

Resolving Low-Battery Conditions...........................................5-6

Restoring from Hibernation After Resolving a Critical

Low-Battery Condition.............................................................5-6

Charging a Battery Pack...............................................................5-7

Monitoring the Charge in a Battery Pack......................................5-8

Using the Battery Status Tab....................................................5-8

Using the Battery Meter or Power Meter Icon...........................5-8

Using the Power or Power Meter Tab..................................... 5-10

Calibrating a Battery Pack..........................................................5-10

Running a Calibration ............................................................5-11

Stopping a Calibration............................................................ 5-12

vi Contents

Using Power Preferences ............................................................5-13

Setting Power Preferences in Windows 95 and

Windows NT 4.0....................................................................5-14

Setting Power Preferences in Windows 98 .............................5-16

Turning Auto Insert Notification On or Off............................5-17

Conserving Battery Power ..........................................................5-17

Battery Power Conservation Checklist ................................... 5-17

Conserving Battery Power in Windows 95.............................5-18

Conserving Battery Power in Windows 98.............................5-18

Conserving Battery Power in Windows NT 4.0......................5-18

chapter 6

WORKING WITH REMOVABLE DRIVES AND DEVICE BAYS

Bay Configuration ........................................................................6-1

Caring for Removable Drives.......................................................6-2

Changing the Startup Sequence with MultiBoot....................... 6-3

Selecting Diskettes.......................................................................6-4

MultiBay Devices ........................................................................ 6-5

Inserting a MultiBay Device..................................................... 6-5

Removing a MultiBay Device.................................................. 6-6

Using the CD-ROM Drive or DVD-ROM Drive ......................6-7

Manually Ejecting a Compact Disc ..........................................6-8

Using the LS-120 Drive ...........................................................6-8

Using the Second Battery Pack................................................. 6-8

chapter 7

USING AN INTERNAL MODEM (AVAILABLE ON SELECT MODELS)

Connecting the Modem Cable ......................................................7-1

Selecting Communication Software..............................................7-2

Using Modem Commands and Dial Modifiers..............................7-3

Uninstalling the Modem............................................................... 7-3

Using the Modem While Traveling Internationally.......................7-3

Using a Country-Specific Modem Adapter...............................7-3

Selecting a Country-Specific Modem Configuration.................7-4

Travel Connection Checklist....................................................7-5

Contents vii

chapter 8

CONNECTING EXTERNAL DEVICES

Connecting an External Enhanced Keyboard.................................8-1

Connecting an External Monitor...................................................8-1

Connecting a Television Monitor..................................................8-2

Connecting a Mouse or Other External Pointing Device ...............8-3

Connecting a Serial Printer...........................................................8-3

Connecting a Parallel Printer ........................................................8-3

Connecting Infrared Equipment....................................................8-4

Configuring the Infrared Port....................................................8-4

Enabling the Infrared Port ........................................................8-5

Connecting USB Peripherals ........................................................8-6

Connecting to a Port Replicator....................................................8-6

chapter 9

USING PC CARDS

PC Card Types.............................................................................9-1

Inserting a PC Card ......................................................................9-1

Removing a PC Card....................................................................9-3

PC Card Device Drivers ...............................................................9-4

Changing PC Card Settings..........................................................9-4

Managing PC Card Power ............................................................9-4

Zoomed Video..............................................................................9-5

Stopping a PC Card......................................................................9-5

chapter 10

USING AUDIO FEATURES

Identifying the Audio Components............................................. 10-1

Using Internal and External Microphones...................................10-2

Using Internal and External Speakers/Headphones......................10-3

Controlling Audio Volume......................................................... 10-3

Speaker Ports..............................................................................10-4

viii Contents

chapter 11

UPGRADING THE COMPUTER

Upgrading System Memory........................................................11-1

Checking the Amount of Memory..........................................11-1

Obtaining an Optional Memory Expansion Board ..................11-2

Inserting a Memory Expansion Board .................................... 11-2

Removing a Memory Expansion Board..................................11-4

Upgrading the Hard Drive..........................................................11-6

Removing and Inserting the Primary Hard Drive....................11-6

Attaching a Hard Drive Adapter.................................................11-6

Adding an Internal Modem.........................................................11-6

chapter 12

MAINTENANCE & TRAVEL GUIDELINES

Updating the System..................................................................12-1

Obtaining Customized Update Information with

Info Messenger ......................................................................12-1

Obtaining Software Updates and Enhancements by

Subscription...........................................................................12-1

Obtaining Software Updates from the Compaq Internet Site ...12-2

Ordering Preinstalled Software...............................................12-2

Updating the System ROM ....................................................12-2

Reinstalling Software.................................................................12-4

Caring for the Computer.............................................................12-4

Preparing the Computer for Shipping or Travel..........................12-5

Traveling with the Computer ......................................................12-5

chapter 13

SECURITY FEATURES

Types of Security.......................................................................13-1

Using the Cable Lock.................................................................13-2

Using the Power-On Password ...................................................13-3

Establishing the Power-On Password .....................................13-3

Entering a Power-On Password..............................................13-3

Changing the Power-On Password ......................................... 13-4

Deleting the Power-On Password...........................................13-5

If You Forget Your Power-On Password................................13-5

Contents ix

Using Quick Controls.................................................................13-6

Enabling Quick Controls........................................................13-6

Initiating Quick Controls........................................................13-6

Using the Setup Password ..........................................................13-7

Establishing the Setup Password ............................................13-7

Entering the Setup Password .................................................. 13-8

Changing the Setup Password.................................................13-8

Deleting the Setup Password .................................................. 13-9

Enabling and Disabling Devices.................................................13-9

DriveLock Overview................................................................ 13-10

User and Master Passwords Overview..................................13-10

Establishing DriveLock Protection .......................................13-11

Changing the User or Master Password ................................13-12

Removing DriveLock Protection ..........................................13-13

chapter 14

INTELLIGENT MANAGEABILITY

Intelligent Manageability Overview............................................14-1

Asset Management ..................................................................... 14-2

Fault Management......................................................................14-2

Fault Management Alerts .......................................................14-3

Security Management................................................................. 14-3

Configuration Management ........................................................ 14-4

chapter 15

COMPUTER SETUP AND DIAGNOSTICS UTILITIES

Selecting Computer Setup or Compaq Diagnostics for

Windows.................................................................................... 15-1

Using Computer Setup ...............................................................15-2

Selecting from the File Menu ................................................. 15-3

Selecting from the Security Menu...........................................15-4

Selecting from the Advanced Menu........................................15-5

Using Compaq Diagnostics for Windows ...................................15-6

Displaying System Information..............................................15-6

Running a Diagnostic Test .....................................................15-6

x Contents

chapter 16

TROUBLESHOOTING

Troubleshooting Checklist..........................................................16-1

Solving Software Application Problems...............................16-26

appendix A

COMPAQ CUSTOMER SUPPORT

Preparing to Call Technical Support............................................A-1

Worldwide Telephone Numbers..................................................A-2

appendix B

REGULATORY NOTICES

Regulatory Agency Series Numbers ............................................ B-1

Federal Communications Commission Notice.............................B-2

Modifications..........................................................................B-2

Cables.....................................................................................B-2

Declaration of Conformity for Products Marked with the

FCC Logo (United States only)...............................................B-2

Canadian Notice..........................................................................B-3

Avis Canadien.............................................................................B-3

European Notice.......................................................................... B-3

Japanese Notice ........................................................................... B-4

German Ergonomics Notice.........................................................B-4

Airline Travel Notice...................................................................B-4

Energy Star Compliance .............................................................. B-4

Battery Notice............................................................................. B-4

Power Cords................................................................................B-5

Laser Safety ................................................................................ B-6

CDRH Regulations ................................................................. B-6

Safety Precautions for Modems................................................... B-7

U.S. Regulations Governing the Use of Modems......................... B-7

Telephone Consumer Protection Act of 1991...............................B-9

Canadian Regulations Governing the Use of Modems.................B-9

New Zealand Modem Statements .............................................. B-10

Macrovision Corporation Notice ...............................................B-12

Contents xi

appendix C

ELECTROSTATIC DISCHARGE

Preventing Electrostatic Discharge...............................................C-1

When Handling Removable Drives..........................................C-1

When Installing Internal Components......................................C-1

Grounding Methods.....................................................................C-2

appendix D

SPECIFICATIONS

INDEX................................................................................................. I-1

xii Contents

preface

SING THIS GUIDE

Some or all of the following format conventions are used in this

guide to distinguish elements of text:

Names of keys are shown in bold type as they appear on the

■

keyboard, for example, Keys that you should press at the same time are represented by

■

the key names and the plus (+) symbol, for example,

Ctrl+Alt+Delete.

Commands are presented in lowercase, bold type as shown

■

here: An arrow symbol is used to separate icons or menu options

■

that you should select in succession; for example, click the Start buttonÆSettingsÆControl Panel.

install

a:\install.

Ctrl, Backspace, Tab.

When you need to type information without pressing the

■

key, you are directed to “type” the information. When you need to type information and press the

■

you are directed to “enter” the information.

Text set off in this manner presents commentary, sidelights,

NOTE:

or additional information.

IMPORTANT:

information or specific instructions.

Text set off in this manner presents clarifying

WARNING:

follow directions could result in bodily harm or loss of life.

CAUTION:

directions could result in damage to equipment or loss of information.

Text set off in this manner indicates that failure to

Text set off in this manner indicates that failure to follow

Using This Guide xiii

Enter

key,

chapter

ETTING STARTED

Finding Assistance

For setup instructions, refer to the setup poster included with

■

the computer. To access the online reference guide to the computer:

■

Install the Armada Reference Guide onto your hard drive

❏

from the QuickRestore CD-ROM included with the computer.

or View the Armada Reference Guide from the QuickRestore

❏

CD-ROM.

To access additional information about the computer:

■

Select StartÆCompaq Information Center.

❏

Go to the Compaq Internet site at

❏

To contact Compaq customer support, refer to Appendix A in

■

this Reference Guide.

http://www.compaq.com.

Getting Started 1-1

Identifying Packing Box Contents

The contents of the packing box vary according to your geographic region and according to the computer hardware configuration that you ordered.

The following picture and component list identify the standard components included with most computer models.

As you unpack the box, make sure you have received all of the standard and optional components that you ordered.

1-2 Getting Started

Identifying Hardware Components

Component Function

Computer Compaq Armada Personal Computer.

Hard drive (inserted in

computer hard drive bay)

Battery pack (inserted in

computer battery bay)

Weight saver Protects a vacant MultiBay.

Power cord Connects AC Adapter to AC electrical

AC adapter Converts AC power to DC power.

Modem cable (internal

modem models only) Country-specific modem

adapter (provided with internal modem models by region as required)

Security screws Contains tamper-resistant security

3-to-2-prong plug adapter

(Japan only)

*In Windows 98 the term

Primary hard drive when used in hard drive bay. Can also be used with an adapter in the MultiBay.

Primary battery pack. NOTE: The battery pack can be charged

and used as shipped, but battery charge displays will not be accurate until the battery pack is calibrated.

NOTE: A weight saver can be inserted or removed while the computer is on, off, in Hibernation, or in Suspend.*

outlet.

Connects modem to RJ-11 telephone jack or to a country-specific adapter.

Adapts modem cable for use with nonRJ-11 telephone jacks.

screws for hard drive. Adapts the power cord for use with a

2-prong electrical outlet.

Standby

replaces the term

Suspend.

WARNING:

fire, or damage to the equipment:

Do not disable the power cord grounding plug. The grounding

■

To reduce the risk of personal injury, electric shock,

plug is an important safety feature. Plug the equipment into a grounded (earthed) electrical outlet

■

that is easily accessible at all times. Disconnect power from the equipment by unplugging the power

■

cord from the electrical outlet. Do not place anything on power cords or cables. Arrange them so

■

that no one may accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug.

Getting Started 1-3

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