HP UPS R/T3000 User Guide
Part Number 507932-002
December 2009 (Second Edition)
© Copyright 2009 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.
Intended audience
This guide is for the person who operates, configures, maintains, and troubleshoots UPSs. HP assumes
you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in
products with hazardous energy levels.
Contents
Component identification ............................................................................................................... 7
UPS R/T3000 overview ................................................................................................................................ 7
UPS front panel ............................................................................................................................................ 7
UPS front panel controls ................................................................................................................................ 8
UPS front panel LED indicators ....................................................................................................................... 8
HP UPS R/T3000 models .............................................................................................................................. 9
R/T3000 NA and R/T3000j JPN rear panel .................................................................................................. 9
R/T3000h NA and R/T3000h JPN rear panel .............................................................................................. 10
R/T3000 INT rear panel ............................................................................................................................. 11
REPO port ................................................................................................................................................. 11
ERM rear panel .......................................................................................................................................... 12
Installation ................................................................................................................................. 13
Precautions ................................................................................................................................................ 13
Preparing to install the hardware ................................................................................................................. 13
Tools and materials .......................................................................................................................... 13
Selecting a site ................................................................................................................................ 14
Readying the equipment ................................................................................................................... 14
Installing the mounting rails ......................................................................................................................... 14
Installing the UPS in a rack .......................................................................................................................... 18
Connecting the battery leads ............................................................................................................. 19
Attaching the UPS front bezel ............................................................................................................ 20
Connecting the serial communications port ......................................................................................... 20
Connecting the USB communications port ........................................................................................... 21
Connecting the REPO port ................................................................................................................. 21
Connecting the ground bonding cable ............................................................................................... 23
Connecting the UPS to utility power.................................................................................................... 24
Connecting devices to the UPS .......................................................................................................... 24
Connecting the UPS cord retention clips ............................................................................................. 25
Charging the UPS batteries ............................................................................................................... 25
Starting power to the load ................................................................................................................. 26
Installing the UPS as a tower ....................................................................................................................... 26
Connecting the battery leads ............................................................................................................. 26
Rotating the logo badge ................................................................................................................... 27
Attaching the UPS front bezel ............................................................................................................ 27
Attaching the tower conversion stands ................................................................................................ 27
Continuing the installation ................................................................................................................. 28
Installing the extension bars (if included) ....................................................................................................... 29
Connecting and securing the power cords .................................................................................................... 30
Installing the ERM in a rack ......................................................................................................................... 30
Connecting the battery leads ............................................................................................................. 31
Attaching the ERM front bezel ........................................................................................................... 32
Connecting the ERM to the UPS ......................................................................................................... 33
Switching on the ERM circuit breaker ................................................................................................. 34
Charging the ERM batteries ................................................................................................
Installing the ERM as a tower....................................................................................................................... 35
Rotating the logo badge ................................................................................................................... 35
............... 34
Attaching the ERM front bezel ........................................................................................................... 35
Attaching the tower conversion stands ................................................................................................ 35
Continuing the installation ................................................................................................................. 37
UPS operations ........................................................................................................................... 38
Modes of operation .................................................................................................................................... 38
Standby mode ................................................................................................................................. 38
Operate mode ................................................................................................................................. 38
Configure mode ............................................................................................................................... 39
Battery mode ................................................................................................................................... 39
Auto-Bypass mode ............................................................................................................................ 39
Operating the UPS front panel controls ......................................................................................................... 39
Configuring the UPS ................................................................................................................................... 40
Initiating a self-test ...................................................................................................................................... 41
Silencing an audible alarm ......................................................................................................................... 42
Verifying the REPO port connection .............................................................................................................. 42
Powering down the UPS .............................................................................................................................. 42
Maintenance .............................................................................................................................. 43
Removing the UPS front bezel ...................................................................................................................... 43
Removing the ERM front bezel ..................................................................................................................... 43
Replacing the UPS option card .................................................................................................................... 43
Replacing the batteries ............................................................................................................................... 44
Important battery safety information ................................................................................................... 44
Battery care and storage guidelines ................................................................................................... 45
Determining when to replace batteries ................................................................................................ 45
Obtaining new batteries ................................................................................................................... 45
UPS battery replacement procedure ................................................................................................... 46
Testing the new battery module .......................................................................................................... 47
Replacing the UPS ...................................................................................................................................... 47
Replacing the ERM ..................................................................................................................................... 48
Updating the UPS firmware ......................................................................................................................... 48
Configuring a USB to serial converter ................................................................................................. 48
Reassigning the USB COM ports........................................................................................................ 49
Power management .................................................................................................................... 51
Power management software ....................................................................................................................... 51
Troubleshooting .......................................................................................................................... 52
LED troubleshooting .................................................................................................................................... 52
UPS is in Auto-Bypass mode ........................................................................................................................ 53
UPS is in Converter Off mode ...................................................................................................................... 54
General alarm condition ............................................................................................................................. 54
Bypass is out of range ................................................................................................................................ 55
Battery condition ........................................................................................................................................ 55
UPS is on battery ........................................................................................................................................ 55
Input voltage is out of range
Overtemperature condition .......................................................................................................................... 56
Internal UPS fault condition ......................................................................................................................... 56
REPO condition .......................................................................................................................................... 56
Site wiring condition ................................................................................................................................... 56
Overload condition .................................................................................................................................... 57
Checksum failure error ................................................................................................................................ 57
UPS does not start ...................................................................................................................................... 57
Low battery shutdowns ................................................................................................................................ 57
........................................................................................................................ 56
UPS does not provide the expected backup time ........................................................................................... 57
UPS frequently switches between utility and battery power ............................................................................. 58
Specifications ............................................................................................................................. 59
UPS physical specifications ......................................................................................................................... 59
ERM physical specifications ......................................................................................................................... 59
UPS input specifications .............................................................................................................................. 59
UPS output specifications ............................................................................................................................ 59
Power protection specifications .......................................................................................................... 60
Output tolerance specifications .......................................................................................................... 60
Output feature specifications ............................................................................................................. 60
Battery specifications .................................................................................................................................. 61
High-voltage UPS battery runtimes ................................................................................................................ 61
Low-voltage UPS battery runtimes ................................................................................................................. 61
Environmental specifications ........................................................................................................................ 61
REPO port specifications ............................................................................................................................. 62
Spares ....................................................................................................................................... 63
Ordering spares ......................................................................................................................................... 63
UPS spare parts list..................................................................................................................................... 63
ERM spare parts list .................................................................................................................................... 64
Hardware options ...................................................................................................................................... 64
Technical support ........................................................................................................................ 65
Before you contact HP ................................................................................................................................ 65
HP contact information ................................................................................................................................ 65
Warranty information .................................................................................................................. 66
Limited warranty ........................................................................................................................................ 66
$250,000 Computer Load Protection Guarantee ........................................................................................... 66
Pre-Failure Battery Warranty ........................................................................................................................ 66
Recommended duration of use ..................................................................................................................... 67
Regulatory compliance notices ..................................................................................................... 68
Regulatory compliance identification numbers ............................................................................................... 68
Federal Communications Commission notice ................................................................................................. 68
FCC rating label .............................................................................................................................. 68
Class A equipment ........................................................................................................................... 68
Class B equipment ............................................................................................................................ 68
Declaration of conformity for products marked with the FCC logo, United States only ........................................ 69
Modifications ............................................................................................................................................. 69
Cables ...................................................................................................................................................... 69
Canadian notice (Avis Canadien) ................................................................................................................ 70
European Union regulatory notice ................................................................................................................ 70
Disposal of waste equipment by users in private households in the European Union .......................................... 70
Japanese notice ......................................................................................................................................... 71
BSMI notice ............................................................................................................................................... 72
Korean notice ................................................................................................................................
Chinese notice ........................................................................................................................................... 72
Battery replacement notice .......................................................................................................................... 72
Taiwan battery recycling notice ................................................................................................................... 73
Power cord statement for Japan ................................................................................................................... 73
............ 72
Electrostatic discharge ................................................................................................................. 74
Preventing electrostatic discharge ................................................................................................................ 74
Grounding methods to prevent electrostatic discharge .................................................................................... 74
Acronyms and abbreviations ........................................................................................................ 75
Index ......................................................................................................................................... 77
Component identification
UPS R/T3000 overview
The HP UPS R/T3000 features a 2U rack-mount with convertible tower design and offers power protection
for loads up to a maximum of 3300 VA/3000 W (these numbers might vary by model).
To benefit from the latest product enhancements, update to the latest versions of UPS firmware and
software.
NOTE: To download the latest versions of UPS firmware and software, see the HP website
UPS front panel
(http://www.hp.com/go/rackandpower
).
Item Description
1 Battery compartment
2 Front panel display
Component identification 7
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