AMD, Athlon, Turion, and combinations
thereof, are trademarks of Advanced Micro
Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by HewlettPackard Company under license. Microsoft,
Windows, and Windows Vista are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
This guide is a troubleshooting reference
used for maintaining and servicing the
computer. It provides comprehensive
information on identifying computer features,
components, and spare parts; on
troubleshooting computer problems; and on
performing computer disassembly
procedures.
First Edition: December 2008
Document Part Number: 501589-001
Page 3
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
Page 4
iv Safety warning notice
Page 5
Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 5
Service tag ......................................................................................................................................... 14
Computer major components ............................................................................................................. 15
Index ................................................................................................................................................................. 109
viii
Page 9
1Product description
CategoryDescription
Product NameHP TouchSmart tx2 Notebook PC
ProcessorsAMD Turion™ 64 Mobile Technology Ultra Dual-Core ZM-86 processor, 2.40-GHz,
when connected to devices through the expansion port 3. Hot plug, unplug, and auto
detect for correct output to wide-aspect and standard-aspect video.
1394a
2-pin 65-W AC power
DockingDocking support through the expansion port 3. Supports the HP xb3000 Notebook
Expansion Base and the HP Notebook QuickDock.
Keyboard/pointing devices12.1-inch keyboard with embedded numeric keypad
Taps enabled as default
TouchPad with 2 buttons and two-way scroll
Wacom 9.0-mm touch-screen pen
Power requirements8-cell, 73-Wh, 2.55-Ah Li-ion battery
6-cell, 55-Wh, 2.55-Ah Li-ion battery
4-cell, 37-Wh, 2.55-Ah Li-ion battery (for use only with computer models equipped
with AMD Turion 64 processors)
65-W AC adapter with localized cable plug support (2-wire plug with ground pin,
supports 2-pin DC connector)
SecuritySecurity cable slot
Fingerprint reader with software support
Operating systemPreinstalled:
Windows Vista® Business (32-bit)
Windows Vista Premium (32- and 64-bit)
Windows Vista Ultimate (64-bit)
ServiceabilityEnd-user replaceable parts:
AC adapter
Battery (system)
3
Page 12
CategoryDescription
Hard drive
Memory module
Optical drive
RTC battery
WLAN module
4Chapter 1 Product description
Page 13
2External component identification
Top components
Display components
ItemComponentFunction
(1)Convertible hingeSwivels the display and converts the computer from
traditional notebook mode into slate mode or vice versa.
In slate mode, the display is rotated and folded flat, so
that you can view content while carrying the computer.
(2)Drive lightBlinking: The hard drive or optical drive is
being accessed.
(3)Battery light
On: A battery is charging.
●
Blinking: A battery that is the only available power
●
source has reached a low battery level. When the
battery reaches a critical battery level, the battery
light begins blinking rapidly.
Off: If the computer is plugged into an external
●
power source, the light is turned off when all
batteries in the computer are fully charged. If the
computer is not plugged into an external power
source, the light stays off until the battery reaches
a low battery level.
Top components5
Page 14
ItemComponentFunction
(4)Power light
(5)Internal display switchTurns off the display and initiates Sleep if the display is
(6)Wireless antennae (select models only)*Send and receive wireless signals to communicate with
(7)Internal microphones (2)Record sound.
(8)Display release latchOpens the computer.
(9)Integrated camera (select models only)Records video and captures still photographs.
(10)Fingerprint reader (select models only)Allows a fingerprint logon to Windows® instead of a
(11)Mobility Center buttonOpens Mobility Center.
(12)MediaSmart buttonLaunches the MediaSmart program when the computer
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
closed while the power is on.
WLANs.
NOTE: The antennae are not visible from the outside
of the computer. For optimal transmission, keep the
areas immediately around the antennae free from
obstructions.
password logon.
is on.
(13)Rotate buttonRotates the screen image clockwise into 4 orientations:
landscape primary, landscape secondary, portrait
primary, and portrait secondary.
(14)Consumer infrared lensReceives a signal from the HP Remote Control.
*To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to
your country or region. These notices are located in Help and Support.
6Chapter 2 External component identification
Page 15
Keys
ItemComponentFunction
(1)esc keyDisplays system information when pressed in
combination with the fn key.
(2)fn keyExecutes frequently used system functions when
pressed in combination with a function key or the
esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Embedded numeric keypad keysCan be used like the keys on an external
(6)Function keysExecute frequently used system functions when
numeric keypad.
pressed in combination with the fn key.
Top components7
Page 16
Pointing devices
ItemComponentFunction
(1)TouchPad on/off buttonEnables/disables the TouchPad.
(2)TouchPad*Moves the pointer and selects or activates items on
(3)Left TouchPad button*Functions like the left button on an external mouse.
the screen.
(4)TouchPad light
(5)TouchPad vertical scroll zoneScrolls up or down.
(6)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
Blue: TouchPad is enabled.
●
Amber: TouchPad is disabled.
●
8Chapter 2 External component identification
Page 17
Front components
ItemComponentFunction
(1)Display release latchOpens the computer.
(2)Power switch*
(3)Power light
(4)Consumer infrared lensReceives a signal from the HP Remote Control.
When the computer is off, slide the power switch
●
to the right to turn on the computer.
When the computer is on, slide the power switch
●
to the right to initiate Sleep.
When the computer is in the Sleep state, slide the
●
power switch to the right briefly to exit Sleep.
When the computer is in Hibernation, slide the
●
power switch to the right briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are not effective, slide the power
switch to the right and hold for at least 5 seconds to turn
off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Maintenance >
Power Options.
To learn more about Sleep or Hibernation, refer to the
Power Management guide.
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
(5)Audio-out (headphone) S/PDIF jackProvides enhanced audio performance, including
surround sound and other high-end audio output.
(6)Audio-out (headphone) jackProduces sound when connected to optional powered
(7)Audio-in (microphone) jackConnects an optional computer headset microphone,
(8)Wireless switchTurns the wireless feature on or off, but does not create
stereo speakers, headphones, ear buds, a headset, or
television audio.
stereo array microphone, or monaural microphone.
a wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
Front components9
Page 18
ItemComponentFunction
(9)Wireless light
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
WLAN device and/or a Bluetooth device, is turned
on.
Amber: All wireless devices are turned off.
●
(3)Digital Media SlotSupports the following optional digital card formats:
Secure Digital (SD) Memory Card, MultiMediaCard
(MMC), Memory Stick (MS), Memory Stick Pro (MSP),
xD-Picture Card (XD), xD-Picture Card (XD) Type M.
(4)Digital Media Slot lightOn: A digital card is being accessed.
(5)Optical driveReads optical discs and, on select models, also writes
to optical discs.
(6)Optical lightBlinking: The optical drive is being accessed.
10Chapter 2 External component identification
Page 19
Right-side components
ItemComponentFunction
(1)Previous/rewind button
(2)Play/pause buttonPlays or pauses media.
(3)Next/fast forward button
(4)Stop buttonStops playback.
(5)Pen holderStores the pen.
(6)USB portConnects an optional USB device.
(7)Pen tether holeConnects the pen tether.
(8)RJ-45 (network) jackConnects a network cable.
(9)Expansion port 3Connects the computer to an optional docking device or
Plays the previous track or chapter when the
●
button is pressed once.
Rewinds media when the button is pressed
●
simultaneously with the fn key.
Plays the next track or chapter when the button is
●
pressed once.
Fast forwards media when pressed
●
simultaneously with the fn key.
an optional expansion product.
NOTE: The computer has only one expansion port.
The term expansion port 3 describes the type of
expansion port.
(10)External monitor portConnects an external VGA monitor or projector.
(11)S-Video-out jackConnects an optional S-Video device such as a
(12)VentEnables airflow to cool internal components.
television, VCR, camcorder, overhead projector, or
video capture card.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
Right-side components11
Page 20
Rear components
ItemComponentFunction
(1)VentEnables airflow to cool internal components.
(2)RJ-11 (modem) jackConnects a modem cable.
(3)USB ports (2)Connect optional USB devices.
(4)Security cable slotAttaches an optional security cable to the computer.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
12Chapter 2 External component identification
Page 21
Bottom components
ItemComponentFunction
(1)Vents (6)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(2)Battery release latches (2)Release the battery from the battery bay.
(3)Hard drive bayHolds the hard drive and the RTC battery.
(4)Optical drive release latchReleases the optical drive from the drive bay.
(5)Memory module compartmentContains the memory module slots.
(6)WLAN module compartmentHolds a WLAN module (select models only).
NOTE: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country
or region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact technical
support through Help and Support.
(7)Battery bayHolds the battery.
Bottom components13
Page 22
3Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for
the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
14Chapter 3 Illustrated parts catalog
Page 23
Computer major components
ItemDescriptionSpare part number
(1a)Display assembly
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,
fingerprint reader, microphones, and WLAN antenna cables
504468-001
Computer major components15
Page 24
ItemDescriptionSpare part number
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,
microphones, and WLAN antenna cables
(1b)Display convertible hinge cover (included with display assembly)
(2a)Switch cover506827-001
(2b)Switch cover trim (included with switch cover)
Rubber Feet Kit (not illustrated, includes 4 base enclosure rubber feet and pen
(15)Pen464146-001
(16)RTC battery449729-001
(17)Memory modules (DDR2, PC2-6400, 800-MHz)
248-MB506061-001
1024-MB506060-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe509073-001
506825-001
and 4 rubber feet)
464821-001
cover)
4096-MB506062-001
Computer major components17
Page 26
ItemDescriptionSpare part number
(18)WLAN module
Broadcom 4322 802.11a/b/g/n WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico,
●
the U.S. Virgin Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra,
●
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize,
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan,
Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
487330-001
487330-002
Broadcom BCM4312 802.11b/g WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico,
●
the U.S. Virgin Islands, and the United States
459263-001
18Chapter 3 Illustrated parts catalog
Page 27
ItemDescriptionSpare part number
For use in Afghanistan, Albania, Algeria, Andorra,
●
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize,
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan,
Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459263-002
(19)Hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
400-GB, 5400-rpm506057-001
320-GB, 5400-rpm506056-001
250-GB, 7200-rpm519190-001
250-GB, 5400-rpm506055-001
160-GB, 5400-rpm506054-001
Hard Drive Hardware Kit (not illustrated; includes hard drive bracket, hard drive
(20)Battery
6-cell, 55-Wh, 2.55-Ah, Li-ion441132-003
4-cell, 37-Wh, 2.55-Ah, Li-ion (for use only with computer models equipped with the
500-GB, 5400-rpm506058-001
497744-001
connector, and hard drive screws)
8-cell, 73-Wh, 2.55-Ah, Li-ion463650-003
441131-003
AMD Turion 64 processor)
Computer major components19
Page 28
Plastics Kit
ItemDescriptionSpare part number
Plastics Kit487926-001
(1)ExpressCard slot bezel
(2)Hard drive cover (includes 1 rubber foot and 2 captive screws, secured with C-clips)
(3)Display connector cover (includes 1 captive screw, secured with a C-clip)
(4)WLAN module compartment cover (includes 1 captive screw, secured with a C-clip)
459263-001Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico,
459263-002Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Description
AMD Turion 64 processor)
the U.S. Virgin Islands, and the United States
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
463650-0038-cell, 73-Wh, 2.55-Ah, Li-ion battery
464116-001Screw Kit
464146-001Pen
464821-001Rubber Feet Kit (includes 4 base enclosure rubber feet and pen cover)
465539-002Remote control (fits into ExpressCard slot)
466337-001HP Notebook Stand
Sequential part number listing23
Page 32
Spare part
number
483113-001Bluetooth module
487330-001Broadcom 4322 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico,
487330-002Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Description
the U.S. Virgin Islands, and the United States
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
508112-DH1Keyboard for use in Denmark, Finland, and Norway
509073-001DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
509074-001DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
519190-001250-GB, 7200-rpm hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
26Chapter 3 Illustrated parts catalog
Page 35
4Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
●
Flat-bladed screwdriver
●
Service considerations
The following sections include some of the considerations that you should keep in mind during
disassembly and assembly procedures.
NOTE:As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION:Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.
Preliminary replacement requirements27
Page 36
Cables and connectors
CAUTION:When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme
care; these cables tear easily.
Drive handling
CAUTION:Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the
operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
28Chapter 4 Removal and replacement procedures
Page 37
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION:To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION:A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V5,000 V3,000 V
Motions of bench worker6,000 v800 V400 V
Removing DIPS from plastic tube2,000 V700 V400 V
Removing DIPS from vinyl tray11,500 V4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
Preliminary replacement requirements29
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Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or
●
nonconductive foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
●
mechanized equipment used for moving materials is wired to ground and that proper materials are
selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
●
and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-
●
safe materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
●
and Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
●
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
●
30Chapter 4 Removal and replacement procedures
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Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
●
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
●
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
●
The following table lists the shielding protection provided by antistatic bags and floor mats.
MaterialUseVoltage protection level
Antistatic plasticBags1,500 V
Carbon-loaded plasticFloor mats7,500 V
Metallized laminateFloor mats5,000 V
Preliminary replacement requirements31
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Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear
the password.
NOTE:These steps also clear CMOS.
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
5.Remove the real-time clock (RTC) battery (see
6.Wait approximately 5 minutes.
7.Replace the RTC battery and reassemble the computer.
8.Connect AC power to the computer. Do not reinsert any batteries at this time.
9.Turn on the computer.
All passwords and all CMOS settings have been cleared.
Battery on page 35).
RTC battery on page 39).
32Chapter 4 Removal and replacement procedures
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Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 47 screws, in 8 different sizes, that must be removed, replaced, or loosened when
servicing the computer. Make special note of each screw size and location during removal
and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for
the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
Component replacement procedures33
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Computer feet
DescriptionSpare part number
Rubber Feet Kit (includes 4 base enclosure rubber feet and pen cover)464821-001
The computer feet are adhesive-backed rubber pads. There are four computer feet (1) that adhere to
the computer base enclosure, and two computer feet (2) that adhere to the high-capacity battery.
34Chapter 4 Removal and replacement procedures
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Battery
DescriptionSpare part number
8-cell, 73-Wh, 2.55-Ah, Li-ion battery463650-003
6-cell, 55-Wh, 2.55-Ah, Li-ion battery441132-003
4-cell, 37-Wh, 2.55-Ah, Li-ion battery (for use only with computer models equipped with the
AMD Turion 64 processor)
441131-003
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
Remove the battery:
1.Turn the computer upside down, with the rear panel toward you.
2.Slide the battery lock latch (1) to your right, and then release it. (The battery disengages from
the computer.)
3.Slide the battery release latch (2) to your left, and then release it.
4.Remove the battery (3) by sliding it straight back.
To install a battery, slide the battery into the battery bay until you hear a click.
Component replacement procedures35
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Pen
DescriptionSpare part number
Pen464146-001
Before removing the pen, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 35).
Remove the pen:
1.Position the computer with the left side toward you.
2.Press in on the pen (1) to release it from the pen holder.
3.Remove the pen (2) from the pen holder.
Reverse this procedure to install the pen.
36Chapter 4 Removal and replacement procedures
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Hard drive
NOTE:The hard drive spare part kit includes a hard drive bracket, hard drive connector, and Mylar
cover.
DescriptionSpare part number
500-GB, 5400-rpm506058-001
400-GB, 5400-rpm506057-001
320-GB, 5400-rpm506056-001
250-GB, 7200-rpm519190-001
250-GB, 5400-rpm506055-001
160-GB, 5400-rpm506054-001
Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and
hard drive screws)
497744-001
Before removing the hard drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 35).
Remove the hard drive:
1.Position the computer with the front toward you.
2.Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the hard drive cover to
the computer.
3.Lift the left side of the hard drive cover (2) and swing it to right.
Component replacement procedures37
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4.Remove the hard drive cover.
NOTE:The hard drive cover is included in the Plastics Kit, spare part number 487926-001.
5.Grasp the Mylar tab (1) on the hard drive and lift the hard drive to disconnect it from the
system board.
6.Remove the hard drive (2) from the hard drive bay.
7.If it is necessary to remove the hard drive bracket and connector, remove the two Phillips
PM3.0×3.0 hard drive bracket screws (1) from each side of the hard drive.
8.Lift the bracket (2) straight up to remove it from the hard drive.
9.Remove the connector (3) from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
38Chapter 4 Removal and replacement procedures
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RTC battery
NOTE:Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all
passwords and CMOS settings to be cleared.
DescriptionSpare part number
RTC battery449729-001
Before removing the RTC battery, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
5.Remove the hard drive cover (see
Battery on page 35).
Hard drive on page 37).
Remove the RTC battery:
Use a non-conductive, flat-bladed tool to pry the RTC battery out of the socket.
Reverse this procedure to install the RTC battery. Be sure the RTC battery is installed with the “+” sign
facing up.
Component replacement procedures39
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Optical drive
NOTE:The optical drive spare part kit includes an optical drive bezel.
DescriptionSpare part number
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe509073-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive509074-001
Before removing the optical drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 35).
Remove the optical drive:
1.Position the computer with the right side toward you.
2.Slide the optical drive release latch (1) toward you. (The optical drive is partially ejected from the
optical drive bay.)
3.Remove the optical drive (2) from the computer.
To install an optical drive, slide the optical drive into the optical drive bay until you hear a click.
40Chapter 4 Removal and replacement procedures
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Memory module
DescriptionSpare part number
4096-MB (DDR2, PC2-6400, 800-MHz)506062-001
2048-MB (DDR2, PC2-6400, 800-MHz)506061-001
1024-MB (DDR2, PC2-6400, 800-MHz)506060-001
Before removing the memory module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 35).
Remove the memory module:
1.Position the computer with the front toward you.
2.Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the memory module
compartment cover to the computer.
3.Lift the left side of the cover (2) and swing it to the right.
4.Remove the memory module compartment cover.
NOTE:The memory module compartment cover is included in the Plastics Kit, spare part number
487926-001.
5.Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
Component replacement procedures41
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6.Pull the module (2) away from the slot at an angle and remove it.
NOTE:Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a memory module.
42Chapter 4 Removal and replacement procedures
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WLAN module
DescriptionSpare part number
Broadcom 4322 802.11a/b/g/n WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea,
Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana,
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica,
Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
Broadcom BCM4312 802.11b/g WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
●
and the United States
487330-001
487330-002
459263-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
●
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon,
Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru,
the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
459263-002
Component replacement procedures43
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Before removing the WLAN module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Remove the WLAN module:
1.Position the computer with the front toward you.
2.Loosen the Phillips PM2.0×5.0 captive screw (1) that secures the WLAN module compartment
cover to the computer.
3.Lift the right side of the WLAN module compartment cover (2) and swing it to the left.
Battery on page 35).
4.Remove the WLAN module compartment cover.
NOTE:The WLAN module compartment cover is included in the Plastics Kit, spare part number
487926-001.
5.Disconnect the WLAN antenna cables (1) from the WLAN module.
NOTE:The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The
white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
6.Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
44Chapter 4 Removal and replacement procedures
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7.Pull the WLAN module (3) away from the slot at an angle and remove it.
NOTE:WLAN modules are designed with a notch (4) to prevent incorrect insertion into the WLAN
module slot.
Reverse this procedure to install a WLAN module.
Component replacement procedures45
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Keyboard
Description
Country or region
Belgium508112-A41Portugal508112-131
Brazil508112-201Russia508112-251
Canada508112-121Saudi Arabia508112-171
Denmark, Finland, and Norway508112-DH1South Korea508112-AD1
France508112-051Spain508112-071
Germany508112-041Switzerland508112-111
Israel508112-BB1Taiwan508112-AB1
Italy508112-061Thailand508112-281
Japan508112-291Turkey508112-141
Latin America508112-161The United Kingdom508112-031
The Netherlands508112-B31The United States508112-001
Spare part numberCountry or regionSpare part number
Before removing the keyboard, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 35).
Remove the keyboard:
1.Position the computer with the front toward you.
2.Remove the four Phillips PM2.0×11.0 screws that secure the keyboard to the computer.
3.Turn the computer display-side up, with the front toward you.
46Chapter 4 Removal and replacement procedures
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4.Open the computer.
5.Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest.
6.Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and
disconnect the keyboard cable (2).
7.Remove the keyboard.
Reverse this procedure to install the keyboard.
Component replacement procedures47
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Switch cover
DescriptionSpare part number
Switch cover (includes display convertible hinge base cover)506827-001
Before removing the switch cover, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
5.Remove the keyboard (see
Battery on page 35).
Keyboard on page 46).
Remove the switch cover:
1.Turn the computer upside down, with the front toward you.
2.Remove the four Phillips PM2.0×7.0 screws that secure the switch cover to the computer.
3.Turn the computer display-side up, with the front toward you.
4.Open the computer.
48Chapter 4 Removal and replacement procedures
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5.Rotate the display clockwise approximately 45 degrees.
6.Lift the left and right front corners of the switch cover (1) until it disengages from the computer.
7.Rotate the switch cover (2) counterclockwise and remove it from the computer.
Reverse this procedure to install the switch cover.
Component replacement procedures49
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Display assembly
DescriptionSpare part number
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprint
reader, microphones, and WLAN antenna cables
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones,
and WLAN antenna cables
504468-001
504467-001
Before removing the display assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
5.Remove the memory module compartment cover (see
Battery on page 35).
Memory module on page 41).
6.Remove the WLAN module compartment cover and disconnect the wireless antenna cables from
the WLAN module (see
7.Remove the keyboard (see
8.Remove the switch cover (see
WLAN module on page 43).
Keyboard on page 46).
Switch cover on page 48).
Remove the display assembly:
1.Close the computer and turn it upside down, with the front toward you.
2.Loosen the Phillips PM2.0×5.0 captive screw (1) that secures the display connector cover to
the computer.
3.Lift the rear edge of the display connector cover (2) and swing it toward you.
4.Remove the display connector cover.
NOTE:The display connector cover is included in the Plastics Kit, spare part number
487926-001.
50Chapter 4 Removal and replacement procedures
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5.Remove the two Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer.
6.Remove the wireless antenna cables (1) from the routing channel built into the base enclosure.
7.Disconnect the camera cable (2) and the microphone cable (3) from the system board.
8.Turn the computer display-side up, with the front toward you.
9.Open the computer.
10. Remove the display convertible hinge cover (1).
CAUTION:Support the display assembly when removing the following screws. Failure to support
the display assembly can result in damage to the display assembly and other computer
components.
11. Remove the two Phillips PM2.5×6.0 screws (2) that secure the display assembly to the computer.
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12. Disconnect the display panel cable (3) from the system board.
NOTE:As you remove the display assembly, be sure that the display cables and wireless antenna
cables move cleanly through the opening (1) in the computer.
13. Lift the display (2) straight up and remove it.
Reverse this procedure to install the display assembly.
52Chapter 4 Removal and replacement procedures
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Top cover
DescriptionSpare part number
Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top
cover bumper pads)
506824-001
Before removing the top cover, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 35).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Display assembly (see
Hard drive on page 37)
Optical drive on page 40)
Keyboard on page 46)
Switch cover on page 48)
Display assembly on page 50)
Remove the top cover:
1.Turn the computer upside down, with the front toward you.
2.Remove the five Phillips PM2.0×7.0 screws (1) and the three Phillips PM2.0×4.0 screws (2) that
secure the top cover to the computer.
3.Turn the computer right-side up, with the front toward you.
4.Disconnect the display lid switch board cable (1) from the system board.
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5.Release the ZIF connector (2) to which the TouchPad cable is connected and disconnect the
TouchPad cable (3).
6.Remove the two Phillips PM2.0×4.0 screws (4) that secure the top cover to the base enclosure.
7.Lift the top cover straight up and remove it.
Reverse this procedure to install the top cover.
54Chapter 4 Removal and replacement procedures
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Power switch assembly
DescriptionSpare part number
Power switch assembly (includes power switch board cable and actuator switch)506828-001
Before removing the power switch assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 35).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Display assembly (see
f.Top cover (see
Hard drive on page 37)
Optical drive on page 40)
Keyboard on page 46)
Switch cover on page 48)
Display assembly on page 50)
Top cover on page 53)
Remove the power switch assembly:
1.Remove the two Phillips PM2.0×4.0 screws (1) that secure the power switch board to the base
enclosure.
2.Remove the Phillips PM2.0×3.0 screw (2) that secures the display release hook assembly to the
base enclosure.
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3.Remove the display release hook assembly (3).
NOTE:The display release hook assemblies are included with the base enclosure spare part kit.
4.Disconnect the power switch board cable (1) from the system board.
5.Remove the power switch board (2) and power switch actuator (3) from the base enclosure.
Reverse this procedure to install the power switch assembly.
56Chapter 4 Removal and replacement procedures
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Bluetooth module
DescriptionSpare part number
Bluetooth module483113-001
Bluetooth module cable487697-001
Before removing the Bluetooth module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 35).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Display assembly (see
f.Top cover (see
Hard drive on page 37)
Optical drive on page 40)
Keyboard on page 46)
Switch cover on page 48)
Display assembly on page 50)
Top cover on page 53)
Remove the Bluetooth module:
1.Disconnect the Bluetooth module cable (1) from the system board.
2.Remove the Phillips PM2.0×3.0 screw (2) that secures the Bluetooth module to the system board.
3.Remove the Bluetooth module (3).
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Reverse this procedure to install the Bluetooth module.
System board
DescriptionSpare part number
System board (includes replacement thermal material)504466-001
When replacing the system board, be sure that the following components are removed from the defective
system board and installed on the replacement system board:
Memory module (see
●
WLAN module (see
●
RTC battery (see
●
Bluetooth module (see
●
Fan/heat sink assembly (see
●
Processor (see
●
Memory module on page 41)
WLAN module on page 43)
RTC battery on page 39)
Bluetooth module on page 57)
Fan/heat sink assembly on page 64)
Processor on page 66)
Before removing the system board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 35).
5.Remove the following components:
a.Hard drive (see
b.Memory module compartment cover (see
Hard drive on page 37)
Memory module on page 41)
c.Optical drive (see
d.Keyboard (see
e.Switch cover (see
f.Display assembly (see
g.Top cover (see
h.Power switch assembly (see
Optical drive on page 40)
Keyboard on page 46)
Switch cover on page 48)
Display assembly on page 50)
Top cover on page 53)
Power switch assembly on page 55)
Remove the system board:
1.Press in on the ExpressCard slot bezel (1) to release the bezel from the ExpressCard slot.
58Chapter 4 Removal and replacement procedures
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2.Remove the ExpressCard slot bezel (2) from the ExpressCard slot.
NOTE:The ExpressCard slot bezel is included in the Plastics Kit, spare part number 487926-001.
3.Release the ZIF connector (1) to which the audio/infrared board cable is connected and disconnect
the audio/infrared board cable (2) from the system board.
4.Use the optical drive connector (1) to lift the left side of the system board (2) until the power
connector (3) is clear of the base enclosure.
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5.Pull the system board (4) away from the top cover at an angle and remove it.
Reverse this procedure to install the system board.
60Chapter 4 Removal and replacement procedures
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Pen holder and pen eject assembly
DescriptionSpare part number
Pen holder and pen eject assembly506826-001
Before removing the pen holder and pen eject assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 35).
5.Remove the following components:
a.Pen (see
b.Hard drive (see
c.Memory module compartment cover (see
d.Optical drive (see
e.Keyboard (see
f.Switch cover (see
g.Display assembly (see
h.Top cover (see
i.Power switch assembly (see
j.System board (see
Pen on page 36)
Hard drive on page 37)
Memory module on page 41)
Optical drive on page 40)
Keyboard on page 46)
Switch cover on page 48)
Display assembly on page 50)
Top cover on page 53)
Power switch assembly on page 55)
System board on page 58)
Remove the pen holder and pen eject assembly:
1.Remove the Phillips PM2.0×3.0 screw (1) that secures the pen eject assembly to the
base enclosure.
2.Remove the pen eject assembly (2).
3.Remove the two Phillips PM2.0×3.0 screws (3) that secure the pen holder to the base enclosure.
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4.Remove the pen holder (4).
Reverse this procedure to install the pen holder and pen eject assembly.
NOTE:To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side
and rear panel of the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is
designed to turn on automatically when high temperature conditions exist. These conditions are affected
by high external temperatures, system power consumption, power management/battery conservation
configurations, battery fast charging, and software requirements. Exhaust air is displaced through the
ventilation grill located on the left side of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 35).
5.Remove the following components:
a.Hard drive (see
b.Memory module compartment cover (see
c.Optical drive (see
d.Keyboard (see
e.Switch cover (see
f.Display assembly (see
g.Top cover (see
h.Power switch assembly (see
i.System board (see
Hard drive on page 37)
Memory module on page 41)
Optical drive on page 40)
Keyboard on page 46)
Switch cover on page 48)
Display assembly on page 50)
Top cover on page 53)
Power switch assembly on page 55)
System board on page 58)
Remove the fan/heat assembly:
1.Disconnect the fan cable (1) from the system board.
2.Remove the four Phillips PM2.0×4.0 screws (2) that secure the fan/heat sink assembly to the
system board.
64Chapter 4 Removal and replacement procedures
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3.Remove the fan/heat sink assembly (3).
NOTE:Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it may be necessary to move the fan/heat sink assembly
from side to side to detach the assembly.
NOTE:The thermal material should be thoroughly cleaned from the surfaces of the fan/heat sink
assembly (1) and the system board components (2) each time the fan/heat sink assembly is removed.
Replacement thermal material is included with all system board, fan/heat sink assembly, and processor
spare part kits.
Reverse this procedure to install the fan/heat sink assembly.
Component replacement procedures65
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Processor
NOTE:The processor spare part kit includes replacement thermal material.
Before removing the processor, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 35).
5.Remove the following components:
a.Hard drive (see
Hard drive on page 37)
b.Memory module compartment cover (see
c.Optical drive (see
d.Keyboard (see
e.Switch cover (see
f.Display assembly (see
g.Top cover (see
h.Power switch assembly (see
i.System board (see
Optical drive on page 40)
Keyboard on page 46)
Switch cover on page 48)
Display assembly on page 50)
Top cover on page 53)
Power switch assembly on page 55)
System board on page 58)
Memory module on page 41)
66Chapter 4 Removal and replacement procedures
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Remove the processor:
1.Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise
until you hear a click.
2.Lift the processor (2) straight up and remove it.
NOTE:The gold triangle (3) on the processor should be aligned with the triangle (4) embossed
on the processor socket when you install the processor.
Reverse this procedure to install the processor.
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5Setup Utility
WARNING!Only authorized technicians trained by HP should repair this equipment. All
troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module
level. Because of the complexity of the individual boards and subassemblies, do not attempt to make
repairs at the component level or modify any printed wiring board. Improper repairs can create a safety
hazard. Any indication of component replacement or printed wiring board modification may void any
warranty or exchange allowances.
Starting the Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows operating system is not working or will not load.
NOTE:The fingerprint reader (select models only) does not work when accessing the Setup Utility.
The utility reports information about the computer and provides settings for startup, security, and other
preferences.
To start the Setup Utility:
1.Turn on or restart the computer.
2.Before Windows opens and while “Press <F10> to enter setup” is displayed in the lower-left corner
of the screen, press f10.
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Changing the language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is
not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10>
to enter setup” is displayed in the lower-left corner of the screen.
2.Use the arrow keys to select System Configuration > Language, and then press enter.
3.Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a
language.
4.When a confirmation prompt with your preference selected is displayed, press enter to save your
preference.
5.To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the
screen.
Your preferences go into effect when the computer restarts in Windows.
Navigating and selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and
selection are by keystroke.
To choose a menu or a menu item, use the arrow keys.
●
To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use
●
either the arrow keys or f5 or f6.
To select an item, press enter.
●
To close a text box or return to the menu display, press esc.
●
To display additional navigation and selection information while the Setup Utility is open, press
●
f1.
Displaying system information
The following procedure explains how to display system information in the Setup Utility. If the Setup
Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.
1.To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10>
to enter setup” is displayed in the lower-left corner of the screen.
2.Access the system information by using the Main menu.
3.To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter. (The computer restarts in Windows.)
Changing the language of the Setup Utility69
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Restoring default settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is
not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10>
to enter setup” is displayed in the lower-left corner of the screen.
2.Select Exit > Load Setup Defaults, and then press enter.
3.When the Setup Confirmation is displayed, press enter to save your preferences.
4.To set your preferences and exit the Setup Utility, press f10, and then follow the instructions on
the screen.
The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the
computer restarts.
NOTE:Your password, security, and language settings are not changed when you restore the factory
default settings.
Using advanced Setup Utility features
This section describes the Setup Utility features recommended for all users. For more information about
the Setup Utility features recommended for advanced users only, refer to Help and Support, which is
accessible only when the computer is in Windows.
The Setup Utility features available for advanced users include a hard drive self-test, a Network Service
Boot, and settings for boot order preferences.
The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen each time
the computer is started or restarted in Windows is the prompt for a Network Service Boot.
The “Press <F9> to change boot order” message that is displayed in the lower-left corner of the screen
each time the computer is started or restarted in Windows is the prompt to change the boot order.
70Chapter 5 Setup Utility
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Closing the Setup Utility
You can close the Setup Utility with or without saving changes.
To close the Setup Utility and save your changes from the current session, use either of the
●
following procedures:
Press f10, and then follow the instructions on the screen.
◦
— or —
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use
◦
the arrow keys to select Exit > Exit Saving Changes, and then press enter.
When you use the f10 procedure, you are offered an option to return to the Setup Utility. When
you use the Exit Saving Changes procedure, the Setup Utility closes when you press enter.
To close the Setup Utility without saving your changes from the current session:
●
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
After the Setup Utility closes, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE:Some of the Setup Utility menu items listed in this section may not be supported by your
computer.
Main menu
SelectTo do this
System information
Security menu
SelectTo do this
Administrator passwordEnter, change, or delete an administrator password.
Power-On PasswordEnter, change, or delete a power-on password.
View and change the system time and date.
●
View identification information about the computer.
●
View specification information about the processor,
●
memory size, system BIOS, and keyboard controller
version (select models only).
Closing the Setup Utility71
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System Configuration menu
SelectTo do this
Language SupportChange the Setup Utility language.
Enhanced SATA support (select models only)Enable/disable enhanced SATA mode.
Boot OptionsSet the following boot options:
f10 and f12 Delay (sec.)―Set the delay for the f10 and
●
f12 functions of the Setup Utility in intervals of 5 seconds
each (0, 5, 10, 15, 20).
CD-ROM boot―Enable/disable boot from CD-ROM.
●
Floppy boot―Enable/disable boot from Floppy.
●
Internal Network Adapter boot―Enable/disable boot from
IRQ1Standard 101-/102-Key or Microsoft Natural Keyboard
IRQ2Cascaded
IRQ3USB2 Enhanced Host Controller—24CD
IRQ4COM1
IRQ5*Conexant AC—SMBus Controller—24C3 Data Fax Modem with SmartCP
IRQ6Diskette drive
IRQ7*Parallel port
IRQ8System CMOS/real-time clock
IRQ9*Microsoft ACPI-compliant system
IRQ10*USB UHCI controller—24C2
Graphic Controller
Realtek RTL8139 Family PCI Fast Ethernet Controller
IRQ11USB EHCI controller—24CD
USB UHCI controller—24C4
USB UHCI controller—24C7
Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 CardBus controller
IRQ12Synaptics PS/2 TouchPad
IRQ13Numeric data processor
IRQ14Primary IDE channel
IRQ15Secondary IDE channel
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port
may assert IRQ3 or IRQ4.
78Chapter 6 Specifications
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System I/O address specifications
I/O address (hex)System function (shipping configuration)
000 - 00FDMA controller no. 1
010 - 01FUnused
020 - 021Interrupt controller no. 1
022 - 024Opti chipset configuration registers
025 - 03FUnused
02E - 02F87334 “Super I/O” configuration for CPU
040 - 05FCounter/timer registers
044 - 05FUnused
060Keyboard controller
061Port B
062 - 063Unused
064Keyboard controller
065 - 06FUnused
070 - 071NMI enable/RTC
072 - 07FUnused
080 - 08FDMA page registers
090 - 091Unused
092Port A
093 - 09FUnused
0A0 - 0A1Interrupt controller no. 2
I/O Address (hex)System Function (shipping configuration)
0A2 - 0BFUnused
0C0 - 0DFDMA controller no. 2
0E0 - 0EFUnused
0F0 - 0F1Coprocessor busy clear/reset
0F2 - 0FFUnused
100 - 16FUnused
170 - 177Secondary fixed disk controller
178 - 1EFUnused
1F0 - 1F7Primary fixed disk controller
1F8 - 200Unused
201JoyStick (decoded in ESS1688)
202 - 21FUnused
System I/O address specifications79
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I/O address (hex)System function (shipping configuration)
220 - 22FEntertainment audio
230 - 26DUnused
26E - 26Unused
278 - 27FUnused
280 - 2ABUnused
2A0 - 2A7Unused
2A8 - 2E7Unused
2E8 - 2EFReserved serial port
2F0 - 2F7Unused
2F8 - 2FFInfrared port
300 - 31FUnused
320 - 36FUnused
370 - 377Secondary diskette drive controller
378 - 37FParallel port (LPT1/default)
380 - 387Unused
388 - 38BFM synthesizer—OPL3
38C - 3AFUnused
3B0 - 3BBVGA
3BC - 3BFReserved (parallel port/no EPP support)
3C0 - 3DFVGA
3E0 - 3E1PC Card controller in CPU
3E2 - 3E3Unused
3E8 - 3EFInternal modem
3F0 - 3F7“A” diskette controller
3F8 - 3FFSerial port (COM1/default)
CF8 - CFBPCI configuration index register (PCIDIVO-1)
CFC - CFFPCI configuration data register (PCIDIVO-1)
80Chapter 6 Specifications
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System memory map specifications
SizeMemory addressSystem function
640 KB00000000-0009FFFFBase memory
128 KB000A0000-000BFFFFVideo memory
48 KB000C0000-000CBFFFVideo BIOS
160 KB000C8000-000E7FFFUnused
64 KB000E8000-000FFFFFSystem BIOS
15 MB00100000-00FFFFFFExtended memory
58 MB04800000-07FFFFFFSuper extended memory
58 MB04800000-07FFFFFFUnused
2 MB08000000-080FFFFFVideo memory (direct access)
4 GB08200000-FFFEFFFFUnused
64 KBFFFF0000-FFFFFFFFSystem BIOS
System memory map specifications81
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7Screw listing
This section provides specification and reference information for the screws and screw locks used in
the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part
number 464116-001.
Phillips PM3.0×3.0 screw
ColorQuantityLengthThreadHead width
Silver43.0 mm3.0 mm5.0 mm
Where used: 4 screws that secure the hard drive bracket to the hard drive
82Chapter 7 Screw listing
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Phillips PM2.0×7.0 screw
ColorQuantityLengthThreadHead width
Black97.0 mm2.0 mm4.5 mm
Where used: 4 screws that secure the switch cover to the computer
Where used: 5 screws that secure top cover to the computer
Phillips PM2.0×7.0 screw83
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Phillips PM2.0×4.0 screw
ColorQuantityLengthThreadHead width
Silver104.0 mm2.0 mm4.5 mm
Where used: 2 screws that secure the top cover to the computer
Where used: 2 screws that secure the power switch board to the base enclosure
84Chapter 7 Screw listing
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Where used: 2 screws that secure the audio/infrared board to the base enclosure
Where used: 4 screws that secure the fan/heat sink assembly to the system board
Phillips PM2.0×4.0 screw85
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Phillips PM2.0×5.0 captive screw
ColorQuantityLengthThreadHead width
Black65.0 mm2.0 mm4.5 mm
Where used:
(1) Two captive screws (secured with C-clips) that secure the hard drive cover to the computer
(2) Two captive screws (secured with C-clips) that secure the memory module compartment cover to
the computer
(3) One captive screw (secured with a C-clip) that secures the WLAN module compartment cover to the
computer
(4) One captive screw (secured with a C-clip) that secures the display cable cover to the computer
86Chapter 7 Screw listing
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Black Phillips PM2.0×3.0 screw
ColorQuantityLengthThreadHead width
Black53.0 mm2.0 mm4.5 mm
Where used: 2 screws that secure the WLAN module to the computer
Where used: 3 screws that secure the top cover to the base enclosure
Black Phillips PM2.0×3.0 screw87
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Phillips PM2.0×11.0 screw
ColorQuantityLengthThreadHead width
Black411.0 mm2.0 mm4.5 mm
Where used: 4 screws that secure the keyboard to the computer
88Chapter 7 Screw listing
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Phillips PM2.5×6.0 screw
ColorQuantityLengthThreadHead width
Silver46.0 mm2.5 mm5.0 mm
Where used: 2 screws that secure the display assembly to the computer
Where used: 2 screws that secure the display assembly to the computer
Phillips PM2.5×6.0 screw89
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Silver Phillips PM2.0×3.0 screw
ColorQuantityLengthThreadHead width
Silver53.0 mm2.0 mm4.5 mm
Where used:
(1) One screw that secures the display release hook to the base enclosure
(2) One screw that secures the Bluetooth module to the base enclosure
Where used: 3 screws that secure the pen eject assembly and pen holder to the base enclosure
90Chapter 7 Screw listing
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8Backup and recovery
Recovering system information
Tools provided by the operating system and Recovery Manager software are designed to help you with
the following tasks for safeguarding your information and restoring it in case of a system failure:
Backing up your information regularly to protect your important system files.
●
Making a set of recovery discs (Recovery Manager software feature). Recovery discs are used to
●
start up (boot) your computer and restore the operating system and software programs to factory
settings in case of system failure or instability.
Creating system restore points (operating system feature). System restore points allow you to
●
reverse undesirable changes to your computer by restoring the computer to an earlier state.
Recovering a program or driver (Recovery Manager software feature). This feature helps you
●
reinstall a program or driver without performing a full system recovery.
Performing a full system recovery (Recovery Manager software feature). With Recovery Manager,
●
you can recover your full factory image if you experience system failure or instability. Recovery
Manager works from a dedicated recovery partition on the hard drive or from recovery discs you
create.
Creating recovery discs
After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory
image. The recovery discs are used to start up (boot) the computer and recover the operating system
and software to factory settings in case of system instability or failure.
NOTE:Handle these discs carefully and keep them in a safe place. The software allows the creation
of only one set of recovery discs.
Note the following guidelines before creating recovery discs:
Use any of the following types of discs: CD-R, DVD+R, DVD+R DL, DVD-R, or DVD-R DL
●
(purchased separately). The discs you use will depend on the type of optical drive installed on your
computer. Because DVDs store more information than CDs, DVDs and DVDs with double-layer
(DL) support reduce the number of discs required.
NOTE:Read-write discs, such as CD-RW, DVD+RW, and DVD-RW, are not compatible with the
Recovery Manager software.
The computer must be connected to AC power during this process.
●
Only one set of recovery discs can be created per computer.
●
Recovering system information91
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Number each disc before inserting it into the computer optical drive.
●
If necessary, you can exit the program before you have finished creating the recovery discs. The
●
next time you open Recovery Manager, you will be prompted to continue the disc creation process.