HP touchsmart tx2 Service Manual

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HP TouchSmart tx2 Notebook PC
Maintenance and Service Guide
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© Copyright 2008 Hewlett-Packard Development Company, L.P.
AMD, Athlon, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett­Packard Company under license. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; on troubleshooting computer problems; and on performing computer disassembly procedures.
First Edition: December 2008
Document Part Number: 501589-001
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Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice
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Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 5
Display components ............................................................................................................ 5
Keys ..................................................................................................................................... 7
Pointing devices ................................................................................................................... 8
Front components ................................................................................................................................ 9
Left-side components ......................................................................................................................... 10
Right-side components ....................................................................................................................... 11
Rear components ............................................................................................................................... 12
Bottom components ........................................................................................................................... 13
3 Illustrated parts catalog
Service tag ......................................................................................................................................... 14
Computer major components ............................................................................................................. 15
Plastics Kit .......................................................................................................................................... 20
Mass storage devices ......................................................................................................................... 21
Miscellaneous parts ............................................................................................................................ 22
Sequential part number listing ............................................................................................................ 23
4 Removal and replacement procedures
Preliminary replacement requirements ............................................................................................... 27
Tools required .................................................................................................................... 27
Service considerations ....................................................................................................... 27
Plastic parts ....................................................................................................... 27
Cables and connectors ..................................................................................... 28
Drive handling ................................................................................................... 28
Grounding guidelines ......................................................................................................... 29
Electrostatic discharge damage ........................................................................ 29
Packaging and transporting guidelines ............................................. 30
Workstation guidelines ..................................................................... 30
Equipment guidelines ....................................................................... 31
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Unknown user password ................................................................................................... 32
Component replacement procedures ................................................................................................. 33
Service tag ......................................................................................................................... 33
Computer feet .................................................................................................................... 34
Battery ............................................................................................................................... 35
Pen .................................................................................................................................... 36
Hard drive .......................................................................................................................... 37
RTC battery ....................................................................................................................... 39
Optical drive ....................................................................................................................... 40
Memory module ................................................................................................................. 41
WLAN module .................................................................................................................... 43
Keyboard ........................................................................................................................... 46
Switch cover ...................................................................................................................... 48
Display assembly ............................................................................................................... 50
Top cover ........................................................................................................................... 53
Power switch assembly ..................................................................................................... 55
Bluetooth module ............................................................................................................... 57
System board ..................................................................................................................... 58
Pen holder and pen eject assembly ................................................................................... 61
Audio/infrared board .......................................................................................................... 62
Fan/heat sink assembly ..................................................................................................... 64
Processor ........................................................................................................................... 66
5 Setup Utility
Starting the Setup Utility ..................................................................................................................... 68
Changing the language of the Setup Utility ........................................................................................ 69
Navigating and selecting in the Setup Utility ...................................................................................... 69
Displaying system information ............................................................................................................ 69
Restoring default settings in the Setup Utility ..................................................................................... 70
Using advanced Setup Utility features ............................................................................................... 70
Closing the Setup Utility ..................................................................................................................... 71
Setup Utility menus ............................................................................................................................ 71
6 Specifications
Computer specifications ..................................................................................................................... 73
12.1-inch, WXGA BrightView display specifications ........................................................................... 74
Hard drive specifications .................................................................................................................... 75
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications .................................. 76
System DMA specifications ................................................................................................................ 77
Main menu ......................................................................................................................... 71
Security menu .................................................................................................................... 71
System Configuration menu .............................................................................................. 72
Diagnostics menu .............................................................................................................. 72
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System interrupt specifications ........................................................................................................... 78
System I/O address specifications ..................................................................................................... 79
System memory map specifications ................................................................................................... 81
7 Screw listing
Phillips PM3.0×3.0 screw ................................................................................................................... 82
Phillips PM2.0×7.0 screw ................................................................................................................... 83
Phillips PM2.0×4.0 screw ................................................................................................................... 84
Phillips PM2.0×5.0 captive screw ....................................................................................................... 86
Black Phillips PM2.0×3.0 screw ......................................................................................................... 87
Phillips PM2.0×11.0 screw ................................................................................................................. 88
Phillips PM2.5×6.0 screw ................................................................................................................... 89
Silver Phillips PM2.0×3.0 screw ......................................................................................................... 90
8 Backup and recovery
Recovering system information .......................................................................................................... 91
Creating recovery discs ..................................................................................................... 91
Backing up your information .............................................................................................. 92
Using system restore points .............................................................................................. 93
Performing a recovery ....................................................................................................... 96
When to back up ............................................................................................... 92
Backup suggestions .......................................................................................... 93
When to create restore points ........................................................................... 93
Create a system restore point ........................................................................... 93
Restore to a previous date and time ................................................................. 95
Recovering from the recovery discs .................................................................. 96
Recovering from the partition on the hard drive ................................................ 96
9 Connector pin assignments
Audio-in (microphone) ........................................................................................................................ 97
Audio-out (headphone) ....................................................................................................................... 97
External monitor ................................................................................................................................. 98
RJ-11 (modem) .................................................................................................................................. 99
RJ-45 (network) .................................................................................................................................. 99
S-Video-out ...................................................................................................................................... 100
Universal Serial Bus ......................................................................................................................... 100
10 Power cord set requirements
Requirements for all countries or regions ......................................................................................... 101
Requirements for specific countries or regions ................................................................................ 102
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11 Recycling
Battery .............................................................................................................................................. 103
Display .............................................................................................................................................. 104
Index ................................................................................................................................................................. 109
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1 Product description

Category Description
Product Name HP TouchSmart tx2 Notebook PC
Processors AMD Turion™ 64 Mobile Technology Ultra Dual-Core ZM-86 processor, 2.40-GHz,
2-MB L2 cache, 800-MHz front side bus (FSB)
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-84 processor, 2.30-GHz, 2-
MB L2 cache, 800-MHz FSB
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-82 processor, 2.20-GHz, 2-
MB L2 cache, 800-MHz FSB
AMD Turion 64 Mobile Technology Dual-Core RM-74 processor, 2.10-GHz, 1-MB
L2 cache, 800-MHz FSB
AMD Turion 64 Mobile Technology Dual-Core RM-72 processor, 2.00-GHz, 1-MB
L2 cache, 800-MHz FSB
AMD Mobile Athlon™ Dual-Core QL-64 processor, 2.10-GHz, 1-MB L2 cache, 667-
MHz FSB
AMD Mobile Athlon Dual-Core QL-62 processor, 2.00-GHz, 1-MB L2 cache, 667-
MHz FSB
Chipset ATI Northbridge: AMD M780G
ATI Southbridge: SB700
Graphics ATI Radeon HD 3200
Unified memory architecture (UMA) graphics subsystem memory integrated with
system memory; graphics subsystem memory size is dynamic change
Panels 12.1-inch, WXGA (1280 × 800, 16:10 wide aspect ratio), LED BrightView with NTRIG
touch-screen (multitouch enabled) and EMR support
Typical brightness: 200 nits
Memory
8192-MB total system memory (4096 MB × 2, dual-channel)
6144-MB total system memory (4096 MB + 2048 MB)
Two SODIMM slots
Customer accessible/upgradable
Dual-channel support
DDR2, PC2-6400, 800-MHz
4096-MB total system memory (4096 MB × 1, 2048 MB × 2, dual-channel)
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Category Description
3072-MB total system memory (2048 MB + 1024 MB)
2048-MB total system memory (2048 MB × 1, 1024 MB × 2, dual-channel)
1024-MB total system memory (1024 MB × 1)
Hard drives
500-GB, 5400-rpm
400-GB, 5400-rpm
320-GB, 5400-rpm
250-GB, 7200- and 5400-rpm
160-GB, 5400-rpm
Optical drives
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
Web camera Low-light VGA camera, fixed (no tilt), with activity light, 24 frames per second
Diskette drive Supports external USB drive only
Audio
Supports all 9.5-mm, 6.35-cm (2.5-inch) hard drives
Serial ATA
12.7-mm tray load
Parallel ATA
HD audio–Azalia techology with SRS audio enhancement
Supports Microsoft® Gold requirements
Two omni-directional, dual-array microphones
Beam-forming, echo-cancellation, noise-suppression software
Pavilion-branded Altec Lansing speakers
Modem
Ethernet
Wireless Integrated wireless local area network (WLAN) options by way of wireless
Broadcom 4322 802.11a/b/g/n + Bluetooth®
Broadcom 4322 802.11a/b/g/n
Broadcom BCM4312 802.11b/g + Bluetooth
Broadcom BCM4312 802.11b/g
External media card
Motorola 56K V.92 data/fax modem
Supports all worldwide certification requirements
Modem cable is not included
Integrated Realtek 10/100/1000 (Gigabit Ethernet)
Ethernet cable included
module (includes two 2.4-GHz antennae in display assembly):
One ExpressCard/34 slot, requires slot bezel
5-in-1 Digital Media Slot, supports SD, MMC, MS, MSpro, and xD. With adapter
(not included), supports mini versions of SD, MMC, and MS Duo.
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Category Description
Ports Audio-in (stereo microphone)
Audio-out (stereo headphone)
Audio-out (stereo headphone with S/PDIF)
Consumer infrared (one in computer base, one in display assembly)
eSATA
High-definition multimedia interface (HDMI) v1.3 supporting 1080p with high-
bandwidth digital content protection (HDCP) key
RJ-11 (modem)
RJ-45 (Ethernet), includes link and activity lights
S-Video-out (includes component video support)
USB (3)
VGA (Dsub 15 pin) supporting 1600 × 1200 external resolution @ 75 Hz. Disabled
when connected to devices through the expansion port 3. Hot plug, unplug, and auto detect for correct output to wide-aspect and standard-aspect video.
1394a
2-pin 65-W AC power
Docking Docking support through the expansion port 3. Supports the HP xb3000 Notebook
Expansion Base and the HP Notebook QuickDock.
Keyboard/pointing devices 12.1-inch keyboard with embedded numeric keypad
Taps enabled as default
TouchPad with 2 buttons and two-way scroll
Wacom 9.0-mm touch-screen pen
Power requirements 8-cell, 73-Wh, 2.55-Ah Li-ion battery
6-cell, 55-Wh, 2.55-Ah Li-ion battery
4-cell, 37-Wh, 2.55-Ah Li-ion battery (for use only with computer models equipped with AMD Turion 64 processors)
65-W AC adapter with localized cable plug support (2-wire plug with ground pin,
supports 2-pin DC connector)
Security Security cable slot
Fingerprint reader with software support
Operating system Preinstalled:
Windows Vista® Business (32-bit)
Windows Vista Premium (32- and 64-bit)
Windows Vista Ultimate (64-bit)
Serviceability End-user replaceable parts:
AC adapter
Battery (system)
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Category Description
Hard drive
Memory module
Optical drive
RTC battery
WLAN module
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2 External component identification

Top components

Display components

Item Component Function
(1) Convertible hinge Swivels the display and converts the computer from
traditional notebook mode into slate mode or vice versa. In slate mode, the display is rotated and folded flat, so that you can view content while carrying the computer.
(2) Drive light Blinking: The hard drive or optical drive is
being accessed.
(3) Battery light
On: A battery is charging.
Blinking: A battery that is the only available power
source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Off: If the computer is plugged into an external
power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
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Item Component Function
(4) Power light
(5) Internal display switch Turns off the display and initiates Sleep if the display is
(6) Wireless antennae (select models only)* Send and receive wireless signals to communicate with
(7) Internal microphones (2) Record sound.
(8) Display release latch Opens the computer.
(9) Integrated camera (select models only) Records video and captures still photographs.
(10) Fingerprint reader (select models only) Allows a fingerprint logon to Windows® instead of a
(11) Mobility Center button Opens Mobility Center.
(12) MediaSmart button Launches the MediaSmart program when the computer
On: The computer is on.
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
closed while the power is on.
WLANs.
NOTE: The antennae are not visible from the outside
of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions.
password logon.
is on.
(13) Rotate button Rotates the screen image clockwise into 4 orientations:
landscape primary, landscape secondary, portrait primary, and portrait secondary.
(14) Consumer infrared lens Receives a signal from the HP Remote Control.
*To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
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Keys

Item Component Function
(1) esc key Displays system information when pressed in
combination with the fn key.
(2) fn key Executes frequently used system functions when
pressed in combination with a function key or the
esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Embedded numeric keypad keys Can be used like the keys on an external
(6) Function keys Execute frequently used system functions when
numeric keypad.
pressed in combination with the fn key.
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Pointing devices

Item Component Function
(1) TouchPad on/off button Enables/disables the TouchPad.
(2) TouchPad* Moves the pointer and selects or activates items on
(3) Left TouchPad button* Functions like the left button on an external mouse.
the screen.
(4) TouchPad light
(5) TouchPad vertical scroll zone Scrolls up or down.
(6) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse.
Blue: TouchPad is enabled.
Amber: TouchPad is disabled.
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Front components

Item Component Function
(1) Display release latch Opens the computer.
(2) Power switch*
(3) Power light
(4) Consumer infrared lens Receives a signal from the HP Remote Control.
When the computer is off, slide the power switch
to the right to turn on the computer.
When the computer is on, slide the power switch
to the right to initiate Sleep.
When the computer is in the Sleep state, slide the
power switch to the right briefly to exit Sleep.
When the computer is in Hibernation, slide the
power switch to the right briefly to exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures are not effective, slide the power switch to the right and hold for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Maintenance > Power Options.
To learn more about Sleep or Hibernation, refer to the Power Management guide.
On: The computer is on.
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
(5) Audio-out (headphone) S/PDIF jack Provides enhanced audio performance, including
surround sound and other high-end audio output.
(6) Audio-out (headphone) jack Produces sound when connected to optional powered
(7) Audio-in (microphone) jack Connects an optional computer headset microphone,
(8) Wireless switch Turns the wireless feature on or off, but does not create
stereo speakers, headphones, ear buds, a headset, or television audio.
stereo array microphone, or monaural microphone.
a wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
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Item Component Function
(9) Wireless light
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

Left-side components

Item Component Function
(1) Power connector Connects an AC adapter.
(2) ExpressCard slot Supports optional ExpressCard/34 cards.
Blue: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is turned on.
Amber: All wireless devices are turned off.
(3) Digital Media Slot Supports the following optional digital card formats:
Secure Digital (SD) Memory Card, MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD), xD-Picture Card (XD) Type M.
(4) Digital Media Slot light On: A digital card is being accessed.
(5) Optical drive Reads optical discs and, on select models, also writes
to optical discs.
(6) Optical light Blinking: The optical drive is being accessed.
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Right-side components

Item Component Function
(1) Previous/rewind button
(2) Play/pause button Plays or pauses media.
(3) Next/fast forward button
(4) Stop button Stops playback.
(5) Pen holder Stores the pen.
(6) USB port Connects an optional USB device.
(7) Pen tether hole Connects the pen tether.
(8) RJ-45 (network) jack Connects a network cable.
(9) Expansion port 3 Connects the computer to an optional docking device or
Plays the previous track or chapter when the
button is pressed once.
Rewinds media when the button is pressed
simultaneously with the fn key.
Plays the next track or chapter when the button is
pressed once.
Fast forwards media when pressed
simultaneously with the fn key.
an optional expansion product.
NOTE: The computer has only one expansion port.
The term expansion port 3 describes the type of expansion port.
(10) External monitor port Connects an external VGA monitor or projector.
(11) S-Video-out jack Connects an optional S-Video device such as a
(12) Vent Enables airflow to cool internal components.
television, VCR, camcorder, overhead projector, or video capture card.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
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Rear components

Item Component Function
(1) Vent Enables airflow to cool internal components.
(2) RJ-11 (modem) jack Connects a modem cable.
(3) USB ports (2) Connect optional USB devices.
(4) Security cable slot Attaches an optional security cable to the computer.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being mishandled or stolen.
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Bottom components

Item Component Function
(1) Vents (6) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(2) Battery release latches (2) Release the battery from the battery bay.
(3) Hard drive bay Holds the hard drive and the RTC battery.
(4) Optical drive release latch Releases the optical drive from the drive bay.
(5) Memory module compartment Contains the memory module slots.
(6) WLAN module compartment Holds a WLAN module (select models only).
NOTE: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
(7) Battery bay Holds the battery.
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3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
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Computer major components

Item Description Spare part number
(1a) Display assembly
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprint reader, microphones, and WLAN antenna cables
504468-001
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Item Description Spare part number
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, and WLAN antenna cables
(1b) Display convertible hinge cover (included with display assembly)
(2a) Switch cover 506827-001
(2b) Switch cover trim (included with switch cover)
(3) Keyboard (includes keyboard cable)
Brazil 508112-201
Canada 508112-121
Denmark, Finland, and Norway 508112-DH1
France 508112-051
Germany 508112-041
Israel 508112-BB1
Italy 508112-061
Japan 508112-291
Latin America 508112-161
Display Rubber Kit (not illustrated, includes 8 display bezel rubber screw covers) 464824-001
Belgium 508112-A41
504467-001
The Netherlands 508112-B31
Portugal 508112-131
Russia 508112-251
Saudi Arabia 508112-171
South Korea 508112-AD1
Spain 508112-071
Switzerland 508112-111
Taiwan 508112-AB1
Thailand 508112-281
Turkey 508112-141
The United Kingdom 508112-031
The United States 508112-001
(4) Top cover (includes TouchPad and TouchPad cable, caps lock light board and
cable, and top cover bumper pads)
(5a) Bluetooth module 483113-001
(5b) Bluetooth module cable 487697-001
Plastics Kit 487926-001
506824-001
(6a) ExpressCard slot bezel
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Item Description Spare part number
(6b) Memory module compartment cover (includes 2 captive screws, secured with C-clips)
(6c) WLAN module compartment cover (includes 1 captive screw, secured with a C-clip)
(6d) Hard drive cover (includes one rubber foot and 2 captive screws, secured with C-clips)
(6e) Display connector cover (includes 1 captive screw, secured with a C-clip)
(7)
(8a) Power switch assembly (includes power switch board cable and power switch
(8b) Power switch board actuator
(9a)
(9b) Pen holder
(10)
(11) Processor (includes replacement thermal material)
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-84 (2.30-GHz, 1-MB L2
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-82 (2.20-GHz, 1-MB L2
AMD Turion 64 Mobile Technology Dual-Core RM-74 (2.20-GHz, 1-MB L2 cache,
AMD Turion 64 Mobile Technology Dual-Core RM-72 (2.10-GHz, 1-MB L2 cache,
AMD Athlon Dual-Core QL-64 (2.10-GHz, 512-KB L2 cache, 667-MHz FSB) 506053-001
System board (includes replacement thermal material) 504466-001
506828-001
board actuator)
Pen eject assembly (includes pen holder) 506826-001
Audio/infrared board (includes audio/infrared board cable) 441144-001
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-86 (2.40-GHz, 1-MB L2 cache, 800-MHz FSB)
cache, 800-MHz FSB)
cache, 800-MHz FSB)
800-MHz FSB)
800-MHz FSB)
507974-001
507975-001
507973-001
507979-001
507978-001
AMD Athlon Dual-Core QL-62 (2.00-GHz, 512-KB L2 cache, 667-MHz FSB) 506052-001
(12) Fan/heat sink assembly (includes replacement thermal material) 487925-001
(13) Optical drive (includes bezel)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 509074-001
(14) Base enclosure (includes optical drive release assembly, 2 battery release latches,
Rubber Feet Kit (not illustrated, includes 4 base enclosure rubber feet and pen
(15) Pen 464146-001
(16) RTC battery 449729-001
(17) Memory modules (DDR2, PC2-6400, 800-MHz)
248-MB 506061-001
1024-MB 506060-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 509073-001
506825-001
and 4 rubber feet)
464821-001
cover)
4096-MB 506062-001
Computer major components 17
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Item Description Spare part number
(18) WLAN module
Broadcom 4322 802.11a/b/g/n WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico,
the U.S. Virgin Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
487330-001
487330-002
Broadcom BCM4312 802.11b/g WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico,
the U.S. Virgin Islands, and the United States
459263-001
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Item Description Spare part number
For use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459263-002
(19) Hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
400-GB, 5400-rpm 506057-001
320-GB, 5400-rpm 506056-001
250-GB, 7200-rpm 519190-001
250-GB, 5400-rpm 506055-001
160-GB, 5400-rpm 506054-001
Hard Drive Hardware Kit (not illustrated; includes hard drive bracket, hard drive
(20) Battery
6-cell, 55-Wh, 2.55-Ah, Li-ion 441132-003
4-cell, 37-Wh, 2.55-Ah, Li-ion (for use only with computer models equipped with the
500-GB, 5400-rpm 506058-001
497744-001
connector, and hard drive screws)
8-cell, 73-Wh, 2.55-Ah, Li-ion 463650-003
441131-003
AMD Turion 64 processor)
Computer major components 19
Page 28

Plastics Kit

Item Description Spare part number
Plastics Kit 487926-001
(1) ExpressCard slot bezel
(2) Hard drive cover (includes 1 rubber foot and 2 captive screws, secured with C-clips)
(3) Display connector cover (includes 1 captive screw, secured with a C-clip)
(4) WLAN module compartment cover (includes 1 captive screw, secured with a C-clip)
(5) Memory module compartment cover (includes 2 captive screws, secured with C-clips)
20 Chapter 3 Illustrated parts catalog
Page 29

Mass storage devices

Item Description Spare part number
(1) Hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
400-GB, 5400-rpm 506057-001
320-GB, 5400-rpm 506056-001
250-GB, 7200-rpm 519190-001
250-GB, 5400-rpm 506055-001
160-GB, 5400-rpm 506054-001
Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and
(2) Optical drive (includes bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 509074-001
500-GB, 5400-rpm 506058-001
497744-001
hard drive screws)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 509073-001
Mass storage devices 21
Page 30

Miscellaneous parts

Description Spare part number
65-watt AC adapter 417220-001
HP protective sleeve 504580-001
HP Notebook Stand 466337-001
Remote control (fits into ExpressCard slot) 465539-002
Power cords:
Argentina
Australia 490371-011
Brazil 490371-201
Denmark 490371-081
Europe, the Middle East, and Africa (excluding South Africa) 490371-021
India 490371-D61
Israel 490371-BB1
Italy 490371-061
Japan 490371-291
North America 490371-001
The People's Republic of China 490371-AA1
South Africa 490371-AR1
South Korea 490371-AD1
Switzerland 490371-111
Taiwan 490371-AB1
The United Kingdom and Singapore 490371-031
490371-D01
Screw Kit
Phillips PM3.0×3.0 screws
Phillips PM2.5×6.0 screws
Phillips PM2.0×11.0 screws
Black Phillips PM2.0×7.0 captive screws
Silver Phillips PM2.0×7.0 screws
Phillips PM2.0×5.0 captive screws
Phillips PM2.0×5.0 screws
Phillips PM2.0×4.0 captive screws
Phillips PM2.0×4.0 screws
Phillips PM2.0×3.0 screws
22 Chapter 3 Illustrated parts catalog
464116-001
Page 31
Description Spare part number
Wired headset with volume control 371693-003
Wireless laser mouse 430958-002

Sequential part number listing

Spare part number
371693-003 Wired headset with volume control
417220-001 65-watt AC adapter
430958-002 Wireless laser mouse
441131-003 4-cell, 37-Wh, 2.55-Ah, Li-ion battery (for use only with computer models equipped with the
441132-003 6-cell, 55-Wh, 2.55-Ah, Li-ion battery
441144-001 Audio/infrared board (includes audio/infrared board cable)
449729-001 RTC battery
459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico,
459263-002 Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Description
AMD Turion 64 processor)
the U.S. Virgin Islands, and the United States
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
463650-003 8-cell, 73-Wh, 2.55-Ah, Li-ion battery
464116-001 Screw Kit
464146-001 Pen
464821-001 Rubber Feet Kit (includes 4 base enclosure rubber feet and pen cover)
464824-001 Display Rubber Kit (includes 8 display bezel rubber screw covers)
465539-002 Remote control (fits into ExpressCard slot)
466337-001 HP Notebook Stand
Sequential part number listing 23
Page 32
Spare part number
483113-001 Bluetooth module
487330-001 Broadcom 4322 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico,
487330-002 Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Description
the U.S. Virgin Islands, and the United States
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
487697-001 Bluetooth module cable
487925-001 Fan/heat sink assembly (includes replacement thermal material)
487926-001 Plastics Kit (see Plastics Kit on page 20 for Plastics Kit spare part information)
490371-001 Power cord for use in North America
490371-011 Power cord for use in Australia
490371-021 Power cord for use in Europe, the Middle East, and Africa (excluding South Africa)
490371-031 Power cord for use in the United Kingdom and Singapore
490371-061 Power cord for use in Italy
490371-081 Power cord for use in Denmark
490371-111 Power cord for use in Switzerland
490371-201 Power cord for use in Brazil
490371-291 Power cord for use in Japan
490371-AA1 Power cord for use in the People's Republic of China
490371-AB1 Power cord for use in Taiwan
490371-AD1 Power cord for use in South Korea
490371-AR1 Power cord for use in South Africa
490371-BB1 Power cord for use in Israel
490371-D01 Power cord for use in Argentina
490371-D61 Power cord for use in India
24 Chapter 3 Illustrated parts catalog
Page 33
Spare part number
497744-001 Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and hard drive screws)
504466-001 System board (includes replacement thermal material)
504467-001 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, and WLAN
504468-001 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, fingerprint
504580-001 HP protective sleeve
506052-001 AMD Athlon Dual-Core QL-62 2.00-GHz processor (512-KB L2 cache, 667-MHz FSB, includes replacement
Description
antenna cables
reader, and WLAN antenna cables
thermal material)
506053-001 AMD Athlon Dual-Core QL-64 2.10-GHz processor (512-KB L2 cache, 667-MHz FSB, includes replacement
506054-001 160-GB, 5400-rpm hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
506055-001 250-GB, 5400-rpm hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
506056-001 320-GB, 5400-rpm hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
506057-001 400-GB, 5400-rpm hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
506058-001 500-GB, 5400-rpm hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
506060-001 1024-MB memory module (DDR2, PC2-6400, 800-MHz)
506061-001 2048-MB memory module (DDR2, PC2-6400, 800-MHz)
506062-001 4096-MB memory module (DDR2, PC2-6400, 800-MHz)
506824-001 Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover
506825-001 Base enclosure (includes optical drive release assembly, 2 battery release latches, and 4 rubber feet)
506826-001 Pen holder and pen eject assembly
506827-001 Switch cover (includes switch cover trim)
506828-001 Power switch assembly (includes power switch board cable and power switch board actuator)
507973-001 AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-82 2.2-GHz processor (1-MB L2 cache, 800-MHz
thermal material)
bumper pads)
FSB, includes replacement thermal material)
507974-001 AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-86 2.4-GHz processor (1-MB L2 cache, 800-MHz
507975-001 AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-84 2.3-GHz processor (1-MB L2 cache, 800-MHz
507978-001 AMD Turion 64 Mobile Technology Dual-Core RM-72 2.1-GHz processor (1-MB L2 cache, 800-MHz FSB,
507979-001 AMD Turion 64 Mobile Technology Dual-Core RM-74 2.2-GHz processor (1-MB L2 cache, 800-MHz FSB,
508112-001 Keyboard for use in the United States
508112-031 Keyboard for use in the United Kingdom
508112-041 Keyboard for use in Germany
FSB, includes replacement thermal material)
FSB, includes replacement thermal material)
includes replacement thermal material)
includes replacement thermal material)
Sequential part number listing 25
Page 34
Spare part number
508112-051 Keyboard for use in France
508112-061 Keyboard for use in Italy
508112-071 Keyboard for use in Spain
508112-111 Keyboard for use in Switzerland
508112-121 Keyboard for use in Canada
508112-131 Keyboard for use in Portugal
508112-141 Keyboard for use in Turkey
508112-161 Keyboard for use in Latin America
508112-171 Keyboard for use in Saudi Arabia
508112-201 Keyboard for use in Brazil
508112-251 Keyboard for use in Russia
508112-281 Keyboard for use in Thailand
508112-291 Keyboard for use in Japan
508112-A41 Keyboard for use in Belgium
508112-AB1 Keyboard for use in Taiwan
Description
508112-AD1 Keyboard for use in South Korea
508112-B31 Keyboard for use in the Netherlands
508112-BB1 Keyboard for use in Israel
508112-DH1 Keyboard for use in Denmark, Finland, and Norway
509073-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
509074-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
519190-001 250-GB, 7200-rpm hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
26 Chapter 3 Illustrated parts catalog
Page 35

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:
Magnetic screwdriver
Phillips P0 and P1 screwdrivers
Flat-bladed screwdriver

Service considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Preliminary replacement requirements 27
Page 36
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
28 Chapter 4 Removal and replacement procedures
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Grounding guidelines

Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 v 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Preliminary replacement requirements 29
Page 38
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-
safe materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
30 Chapter 4 Removal and replacement procedures
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Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
Preliminary replacement requirements 31
Page 40

Unknown user password

If the computer you are servicing has an unknown user password, follow these steps to clear the password.
NOTE: These steps also clear CMOS.
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
5. Remove the real-time clock (RTC) battery (see
6. Wait approximately 5 minutes.
7. Replace the RTC battery and reassemble the computer.
8. Connect AC power to the computer. Do not reinsert any batteries at this time.
9. Turn on the computer.
All passwords and all CMOS settings have been cleared.
Battery on page 35).
RTC battery on page 39).
32 Chapter 4 Removal and replacement procedures
Page 41

Component replacement procedures

This chapter provides removal and replacement procedures.
There are as many as 47 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
Component replacement procedures 33
Page 42

Computer feet

Description Spare part number
Rubber Feet Kit (includes 4 base enclosure rubber feet and pen cover) 464821-001
The computer feet are adhesive-backed rubber pads. There are four computer feet (1) that adhere to the computer base enclosure, and two computer feet (2) that adhere to the high-capacity battery.
34 Chapter 4 Removal and replacement procedures
Page 43

Battery

Description Spare part number
8-cell, 73-Wh, 2.55-Ah, Li-ion battery 463650-003
6-cell, 55-Wh, 2.55-Ah, Li-ion battery 441132-003
4-cell, 37-Wh, 2.55-Ah, Li-ion battery (for use only with computer models equipped with the AMD Turion 64 processor)
441131-003
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Remove the battery:
1. Turn the computer upside down, with the rear panel toward you.
2. Slide the battery lock latch (1) to your right, and then release it. (The battery disengages from
the computer.)
3. Slide the battery release latch (2) to your left, and then release it.
4. Remove the battery (3) by sliding it straight back.
To install a battery, slide the battery into the battery bay until you hear a click.
Component replacement procedures 35
Page 44
Pen
Description Spare part number
Pen 464146-001
Before removing the pen, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
Remove the pen:
1. Position the computer with the left side toward you.
2. Press in on the pen (1) to release it from the pen holder.
3. Remove the pen (2) from the pen holder.
Reverse this procedure to install the pen.
36 Chapter 4 Removal and replacement procedures
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Hard drive

NOTE: The hard drive spare part kit includes a hard drive bracket, hard drive connector, and Mylar
cover.
Description Spare part number
500-GB, 5400-rpm 506058-001
400-GB, 5400-rpm 506057-001
320-GB, 5400-rpm 506056-001
250-GB, 7200-rpm 519190-001
250-GB, 5400-rpm 506055-001
160-GB, 5400-rpm 506054-001
Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and hard drive screws)
497744-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
Remove the hard drive:
1. Position the computer with the front toward you.
2. Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the hard drive cover to
the computer.
3. Lift the left side of the hard drive cover (2) and swing it to right.
Component replacement procedures 37
Page 46
4. Remove the hard drive cover.
NOTE: The hard drive cover is included in the Plastics Kit, spare part number 487926-001.
5. Grasp the Mylar tab (1) on the hard drive and lift the hard drive to disconnect it from the
system board.
6. Remove the hard drive (2) from the hard drive bay.
7. If it is necessary to remove the hard drive bracket and connector, remove the two Phillips
PM3.0×3.0 hard drive bracket screws (1) from each side of the hard drive.
8. Lift the bracket (2) straight up to remove it from the hard drive.
9. Remove the connector (3) from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
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RTC battery

NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all
passwords and CMOS settings to be cleared.
Description Spare part number
RTC battery 449729-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
5. Remove the hard drive cover (see
Battery on page 35).
Hard drive on page 37).
Remove the RTC battery:
Use a non-conductive, flat-bladed tool to pry the RTC battery out of the socket.
Reverse this procedure to install the RTC battery. Be sure the RTC battery is installed with the “+” sign facing up.
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Optical drive

NOTE: The optical drive spare part kit includes an optical drive bezel.
Description Spare part number
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 509073-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 509074-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
Remove the optical drive:
1. Position the computer with the right side toward you.
2. Slide the optical drive release latch (1) toward you. (The optical drive is partially ejected from the
optical drive bay.)
3. Remove the optical drive (2) from the computer.
To install an optical drive, slide the optical drive into the optical drive bay until you hear a click.
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Memory module

Description Spare part number
4096-MB (DDR2, PC2-6400, 800-MHz) 506062-001
2048-MB (DDR2, PC2-6400, 800-MHz) 506061-001
1024-MB (DDR2, PC2-6400, 800-MHz) 506060-001
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
Remove the memory module:
1. Position the computer with the front toward you.
2. Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the memory module
compartment cover to the computer.
3. Lift the left side of the cover (2) and swing it to the right.
4. Remove the memory module compartment cover.
NOTE: The memory module compartment cover is included in the Plastics Kit, spare part number
487926-001.
5. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
Component replacement procedures 41
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6. Pull the module (2) away from the slot at an angle and remove it.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a memory module.
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WLAN module

Description Spare part number
Broadcom 4322 802.11a/b/g/n WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Broadcom BCM4312 802.11b/g WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States
487330-001
487330-002
459263-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459263-002
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Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Remove the WLAN module:
1. Position the computer with the front toward you.
2. Loosen the Phillips PM2.0×5.0 captive screw (1) that secures the WLAN module compartment
cover to the computer.
3. Lift the right side of the WLAN module compartment cover (2) and swing it to the left.
Battery on page 35).
4. Remove the WLAN module compartment cover.
NOTE: The WLAN module compartment cover is included in the Plastics Kit, spare part number
487926-001.
5. Disconnect the WLAN antenna cables (1) from the WLAN module.
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The
white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
6. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
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7. Pull the WLAN module (3) away from the slot at an angle and remove it.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the WLAN
module slot.
Reverse this procedure to install a WLAN module.
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Keyboard

Description
Country or region
Belgium 508112-A41 Portugal 508112-131
Brazil 508112-201 Russia 508112-251
Canada 508112-121 Saudi Arabia 508112-171
Denmark, Finland, and Norway 508112-DH1 South Korea 508112-AD1
France 508112-051 Spain 508112-071
Germany 508112-041 Switzerland 508112-111
Israel 508112-BB1 Taiwan 508112-AB1
Italy 508112-061 Thailand 508112-281
Japan 508112-291 Turkey 508112-141
Latin America 508112-161 The United Kingdom 508112-031
The Netherlands 508112-B31 The United States 508112-001
Spare part number Country or region Spare part number
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
Remove the keyboard:
1. Position the computer with the front toward you.
2. Remove the four Phillips PM2.0×11.0 screws that secure the keyboard to the computer.
3. Turn the computer display-side up, with the front toward you.
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4. Open the computer.
5. Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest.
6. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and
disconnect the keyboard cable (2).
7. Remove the keyboard.
Reverse this procedure to install the keyboard.
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Switch cover

Description Spare part number
Switch cover (includes display convertible hinge base cover) 506827-001
Before removing the switch cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
5. Remove the keyboard (see
Battery on page 35).
Keyboard on page 46).
Remove the switch cover:
1. Turn the computer upside down, with the front toward you.
2. Remove the four Phillips PM2.0×7.0 screws that secure the switch cover to the computer.
3. Turn the computer display-side up, with the front toward you.
4. Open the computer.
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5. Rotate the display clockwise approximately 45 degrees.
6. Lift the left and right front corners of the switch cover (1) until it disengages from the computer.
7. Rotate the switch cover (2) counterclockwise and remove it from the computer.
Reverse this procedure to install the switch cover.
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Display assembly

Description Spare part number
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprint reader, microphones, and WLAN antenna cables
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, and WLAN antenna cables
504468-001
504467-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
5. Remove the memory module compartment cover (see
Battery on page 35).
Memory module on page 41).
6. Remove the WLAN module compartment cover and disconnect the wireless antenna cables from
the WLAN module (see
7. Remove the keyboard (see
8. Remove the switch cover (see
WLAN module on page 43).
Keyboard on page 46).
Switch cover on page 48).
Remove the display assembly:
1. Close the computer and turn it upside down, with the front toward you.
2. Loosen the Phillips PM2.0×5.0 captive screw (1) that secures the display connector cover to
the computer.
3. Lift the rear edge of the display connector cover (2) and swing it toward you.
4. Remove the display connector cover.
NOTE: The display connector cover is included in the Plastics Kit, spare part number
487926-001.
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5. Remove the two Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer.
6. Remove the wireless antenna cables (1) from the routing channel built into the base enclosure.
7. Disconnect the camera cable (2) and the microphone cable (3) from the system board.
8. Turn the computer display-side up, with the front toward you.
9. Open the computer.
10. Remove the display convertible hinge cover (1).
CAUTION: Support the display assembly when removing the following screws. Failure to support
the display assembly can result in damage to the display assembly and other computer components.
11. Remove the two Phillips PM2.5×6.0 screws (2) that secure the display assembly to the computer.
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12. Disconnect the display panel cable (3) from the system board.
NOTE: As you remove the display assembly, be sure that the display cables and wireless antenna
cables move cleanly through the opening (1) in the computer.
13. Lift the display (2) straight up and remove it.
Reverse this procedure to install the display assembly.
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Top cover

Description Spare part number
Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover bumper pads)
506824-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
5. Remove the following components:
a. Hard drive (see
b. Optical drive (see
c. Keyboard (see
d. Switch cover (see
e. Display assembly (see
Hard drive on page 37)
Optical drive on page 40)
Keyboard on page 46)
Switch cover on page 48)
Display assembly on page 50)
Remove the top cover:
1. Turn the computer upside down, with the front toward you.
2. Remove the five Phillips PM2.0×7.0 screws (1) and the three Phillips PM2.0×4.0 screws (2) that
secure the top cover to the computer.
3. Turn the computer right-side up, with the front toward you.
4. Disconnect the display lid switch board cable (1) from the system board.
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5. Release the ZIF connector (2) to which the TouchPad cable is connected and disconnect the
TouchPad cable (3).
6. Remove the two Phillips PM2.0×4.0 screws (4) that secure the top cover to the base enclosure.
7. Lift the top cover straight up and remove it.
Reverse this procedure to install the top cover.
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Power switch assembly

Description Spare part number
Power switch assembly (includes power switch board cable and actuator switch) 506828-001
Before removing the power switch assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
5. Remove the following components:
a. Hard drive (see
b. Optical drive (see
c. Keyboard (see
d. Switch cover (see
e. Display assembly (see
f. Top cover (see
Hard drive on page 37)
Optical drive on page 40)
Keyboard on page 46)
Switch cover on page 48)
Display assembly on page 50)
Top cover on page 53)
Remove the power switch assembly:
1. Remove the two Phillips PM2.0×4.0 screws (1) that secure the power switch board to the base
enclosure.
2. Remove the Phillips PM2.0×3.0 screw (2) that secures the display release hook assembly to the
base enclosure.
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3. Remove the display release hook assembly (3).
NOTE: The display release hook assemblies are included with the base enclosure spare part kit.
4. Disconnect the power switch board cable (1) from the system board.
5. Remove the power switch board (2) and power switch actuator (3) from the base enclosure.
Reverse this procedure to install the power switch assembly.
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Bluetooth module

Description Spare part number
Bluetooth module 483113-001
Bluetooth module cable 487697-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
5. Remove the following components:
a. Hard drive (see
b. Optical drive (see
c. Keyboard (see
d. Switch cover (see
e. Display assembly (see
f. Top cover (see
Hard drive on page 37)
Optical drive on page 40)
Keyboard on page 46)
Switch cover on page 48)
Display assembly on page 50)
Top cover on page 53)
Remove the Bluetooth module:
1. Disconnect the Bluetooth module cable (1) from the system board.
2. Remove the Phillips PM2.0×3.0 screw (2) that secures the Bluetooth module to the system board.
3. Remove the Bluetooth module (3).
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Reverse this procedure to install the Bluetooth module.

System board

Description Spare part number
System board (includes replacement thermal material) 504466-001
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
Memory module (see
WLAN module (see
RTC battery (see
Bluetooth module (see
Fan/heat sink assembly (see
Processor (see
Memory module on page 41)
WLAN module on page 43)
RTC battery on page 39)
Bluetooth module on page 57)
Fan/heat sink assembly on page 64)
Processor on page 66)
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
5. Remove the following components:
a. Hard drive (see
b. Memory module compartment cover (see
Hard drive on page 37)
Memory module on page 41)
c. Optical drive (see
d. Keyboard (see
e. Switch cover (see
f. Display assembly (see
g. Top cover (see
h. Power switch assembly (see
Optical drive on page 40)
Keyboard on page 46)
Switch cover on page 48)
Display assembly on page 50)
Top cover on page 53)
Power switch assembly on page 55)
Remove the system board:
1. Press in on the ExpressCard slot bezel (1) to release the bezel from the ExpressCard slot.
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2. Remove the ExpressCard slot bezel (2) from the ExpressCard slot.
NOTE: The ExpressCard slot bezel is included in the Plastics Kit, spare part number 487926-001.
3. Release the ZIF connector (1) to which the audio/infrared board cable is connected and disconnect
the audio/infrared board cable (2) from the system board.
4. Use the optical drive connector (1) to lift the left side of the system board (2) until the power
connector (3) is clear of the base enclosure.
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5. Pull the system board (4) away from the top cover at an angle and remove it.
Reverse this procedure to install the system board.
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Pen holder and pen eject assembly

Description Spare part number
Pen holder and pen eject assembly 506826-001
Before removing the pen holder and pen eject assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
5. Remove the following components:
a. Pen (see
b. Hard drive (see
c. Memory module compartment cover (see
d. Optical drive (see
e. Keyboard (see
f. Switch cover (see
g. Display assembly (see
h. Top cover (see
i. Power switch assembly (see
j. System board (see
Pen on page 36)
Hard drive on page 37)
Memory module on page 41)
Optical drive on page 40)
Keyboard on page 46)
Switch cover on page 48)
Display assembly on page 50)
Top cover on page 53)
Power switch assembly on page 55)
System board on page 58)
Remove the pen holder and pen eject assembly:
1. Remove the Phillips PM2.0×3.0 screw (1) that secures the pen eject assembly to the
base enclosure.
2. Remove the pen eject assembly (2).
3. Remove the two Phillips PM2.0×3.0 screws (3) that secure the pen holder to the base enclosure.
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4. Remove the pen holder (4).
Reverse this procedure to install the pen holder and pen eject assembly.

Audio/infrared board

Description Spare part number
Audio/infrared board (includes audio/infrared board cable) 441144-001
Before removing the audio/infrared board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
5. Remove the following components:
a. Hard drive (see
b. Memory module compartment cover (see
c. Optical drive (see
d. Keyboard (see
e. Switch cover (see
f. Display assembly (see
Hard drive on page 37)
Memory module on page 41)
Optical drive on page 40)
Keyboard on page 46)
Switch cover on page 48)
Display assembly on page 50)
g. Top cover (see
h. Power switch assembly (see
Top cover on page 53)
Power switch assembly on page 55)
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i. System board (see System board on page 58)
j. Pen holder (see
Pen holder and pen eject assembly on page 61)
Remove the audio/infrared board:
1. Remove the two Phillips PM2.0×3.0 screws (1) that secure the audio/infrared board to the
system board.
2. Release the audio/infrared board (2) by sliding it away from you until the connectors on the front
of the board disengage from the openings in the base enclosure.
3. Remove the audio/infrared board (3).
Reverse this procedure to install the audio/infrared board.
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Fan/heat sink assembly

Description Spare part number
Fan/heat sink assembly (includes thermal material) 487925-001
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side
and rear panel of the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
5. Remove the following components:
a. Hard drive (see
b. Memory module compartment cover (see
c. Optical drive (see
d. Keyboard (see
e. Switch cover (see
f. Display assembly (see
g. Top cover (see
h. Power switch assembly (see
i. System board (see
Hard drive on page 37)
Memory module on page 41)
Optical drive on page 40)
Keyboard on page 46)
Switch cover on page 48)
Display assembly on page 50)
Top cover on page 53)
Power switch assembly on page 55)
System board on page 58)
Remove the fan/heat assembly:
1. Disconnect the fan cable (1) from the system board.
2. Remove the four Phillips PM2.0×4.0 screws (2) that secure the fan/heat sink assembly to the
system board.
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3. Remove the fan/heat sink assembly (3).
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
NOTE: The thermal material should be thoroughly cleaned from the surfaces of the fan/heat sink
assembly (1) and the system board components (2) each time the fan/heat sink assembly is removed. Replacement thermal material is included with all system board, fan/heat sink assembly, and processor spare part kits.
Reverse this procedure to install the fan/heat sink assembly.
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Processor

NOTE: The processor spare part kit includes replacement thermal material.
Desription Spare part number
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-86 processor (2.40-GHz, 1-MB L2 cache, 800-MHz FSB)
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-84 processor (2.30-GHz, 1-MB L2 cache, 800-MHz FSB)
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-82 processor (2.20-GHz, 1-MB L2 cache, 800-MHz FSB)
AMD Turion 64 Mobile Technology Dual-Core RM-74 processor (2.20-GHz, 1-MB L2 cache, 800­MHz FSB)
AMD Turion 64 Mobile Technology Dual-Core RM-72 processor (2.10-GHz, 1-MB L2 cache, 800­MHz FSB)
AMD Turion 64 Mobile Technology Dual-Core QL-64 processor (2.10-GHz, 512-KB L2 cache, 667­MHz FSB)
AMD Turion 64 Mobile Technology Dual-Core QL-62 processor (2.00-GHz, 512-KB L2 cache, 667­MHz FSB)
507974-001
507975-001
507973-001
507979-001
507978-001
506053-001
506052-001
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery (see
Battery on page 35).
5. Remove the following components:
a. Hard drive (see
Hard drive on page 37)
b. Memory module compartment cover (see
c. Optical drive (see
d. Keyboard (see
e. Switch cover (see
f. Display assembly (see
g. Top cover (see
h. Power switch assembly (see
i. System board (see
Optical drive on page 40)
Keyboard on page 46)
Switch cover on page 48)
Display assembly on page 50)
Top cover on page 53)
Power switch assembly on page 55)
System board on page 58)
Memory module on page 41)
66 Chapter 4 Removal and replacement procedures
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Remove the processor:
1. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise
until you hear a click.
2. Lift the processor (2) straight up and remove it.
NOTE: The gold triangle (3) on the processor should be aligned with the triangle (4) embossed
on the processor socket when you install the processor.
Reverse this procedure to install the processor.
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5 Setup Utility

WARNING! Only authorized technicians trained by HP should repair this equipment. All
troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modify any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

Starting the Setup Utility

The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working or will not load.
NOTE: The fingerprint reader (select models only) does not work when accessing the Setup Utility.
The utility reports information about the computer and provides settings for startup, security, and other preferences.
To start the Setup Utility:
1. Turn on or restart the computer.
2. Before Windows opens and while “Press <F10> to enter setup” is displayed in the lower-left corner
of the screen, press f10.
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Changing the language of the Setup Utility

The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1. To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10>
to enter setup” is displayed in the lower-left corner of the screen.
2. Use the arrow keys to select System Configuration > Language, and then press enter.
3. Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a
language.
4. When a confirmation prompt with your preference selected is displayed, press enter to save your
preference.
5. To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the
screen.
Your preferences go into effect when the computer restarts in Windows.

Navigating and selecting in the Setup Utility

Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke.
To choose a menu or a menu item, use the arrow keys.
To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use
either the arrow keys or f5 or f6.
To select an item, press enter.
To close a text box or return to the menu display, press esc.
To display additional navigation and selection information while the Setup Utility is open, press
f1.

Displaying system information

The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.
1. To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10>
to enter setup” is displayed in the lower-left corner of the screen.
2. Access the system information by using the Main menu.
3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter. (The computer restarts in Windows.)
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Restoring default settings in the Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1. To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10>
to enter setup” is displayed in the lower-left corner of the screen.
2. Select Exit > Load Setup Defaults, and then press enter.
3. When the Setup Confirmation is displayed, press enter to save your preferences.
4. To set your preferences and exit the Setup Utility, press f10, and then follow the instructions on
the screen.
The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the factory
default settings.

Using advanced Setup Utility features

This section describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows.
The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.
The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt for a Network Service Boot.
The “Press <F9> to change boot order” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt to change the boot order.
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Closing the Setup Utility

You can close the Setup Utility with or without saving changes.
To close the Setup Utility and save your changes from the current session, use either of the
following procedures:
Press f10, and then follow the instructions on the screen.
— or —
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use
the arrow keys to select Exit > Exit Saving Changes, and then press enter.
When you use the f10 procedure, you are offered an option to return to the Setup Utility. When you use the Exit Saving Changes procedure, the Setup Utility closes when you press enter.
To close the Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
After the Setup Utility closes, the computer restarts in Windows.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of the Setup Utility menu items listed in this section may not be supported by your
computer.

Main menu

Select To do this
System information

Security menu

Select To do this
Administrator password Enter, change, or delete an administrator password.
Power-On Password Enter, change, or delete a power-on password.
View and change the system time and date.
View identification information about the computer.
View specification information about the processor,
memory size, system BIOS, and keyboard controller version (select models only).
Closing the Setup Utility 71
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System Configuration menu

Select To do this
Language Support Change the Setup Utility language.
Enhanced SATA support (select models only) Enable/disable enhanced SATA mode.
Boot Options Set the following boot options:
f10 and f12 Delay (sec.)Set the delay for the f10 and
f12 functions of the Setup Utility in intervals of 5 seconds
each (0, 5, 10, 15, 20).
CD-ROM bootEnable/disable boot from CD-ROM.
Floppy bootEnable/disable boot from Floppy.
Internal Network Adapter bootEnable/disable boot from
Internal Network Adapter.
Boot OrderSet the boot order for:
USB Floppy
ATAPI CD/DVD ROM Drive
Hard drive
USB Diskette on Key
Button Sound (select models only) Enable/disable the Quick Launch Button tapping sound.
Video memory up to (select models only) Select the amount of video memory.

Diagnostics menu

Select To do this
Hard Disk Self Test Run a comprehensive self-test on the hard drive.
Secondary Hard Disk Self Test (select models only) Run a comprehensive self-test on a secondary hard drive.
Memory Test Run a diagnostic test on the system memory.
USB Hard drive
Network adapter
NOTE: On models with two hard drives, this menu option is
called the Primary Hard Disk Self Test.
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6 Specifications

Computer specifications

Metric U.S.
Dimensions
Height (front to back)
Width 30.6 cm 12.05 in
Depth 22.4 cm 8.82 in
Weight (with optical drive, hard drive, and battery)
Input power
Operating voltage
Operating current 3.5 A
Temperature
Operating (not writing to optical disc)
Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity
Operating
Nonoperating 5% to 95%
Maximum altitude (unpressurized)
Operating
3.1 to 3.9 cm 1.22 to 1.54 in
1.95 kg 4.29 lbs
18.5 V dc @ 3.5 A - 65 W
0°C to 35°C 32°F to 95°F
10% to 90%
-15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
Shock
Operating
Nonoperating 200 g, 2 ms, half-sine
Random vibration
Operating
125 g, 2 ms, half-sine
0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate
Computer specifications 73
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Metric U.S.
Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this
range of temperatures.

12.1-inch, WXGA BrightView display specifications

Metric U.S.
Dimensions
Height
Width 26.0 cm 10.2 in
Diagonal 30.6 cm 12.1 in
Number of colors Up to 16.8 million
Contrast ratio 300:1 (typical)
Brightness 200 nits (typical)
Pixel resolution
Pitch
Format 1280 × 800
Configuration RGB stripe
Backlight CCFL
Refresh rate 60 Hz
PPI 107
Viewing angle +/-45° horizontal, +/-25° vertical (typical)
16.2 cm 6.4 in
0.300 × 0.300 mm
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Hard drive specifications

500-GB* 400-GB* 320-GB* 250-GB* 160-GB*
Dimensions
Height
Width 70 mm 70 mm 70 mm 70 mm 70 mm
Weight 102 g 102 g 102 g 102 g 102 g
Interface type ATA-7 ATA-7 ATA-7 ATA-7 ATA-7
Transfer rate
Synchronous (maximum)
Security ATA security ATA security ATA security ATA security ATA security
Seek times (typical read, including setting)
Single track
Average 13 ms 13 ms 13 ms 13 ms 13 ms
Maximum 24 ms 24 ms 24 ms 24 ms 24 ms
Logical blocks 976,773,168 781,422,768 604,234,532 495,702,655 317,249,699
Disc rotational speed 5400-rpm 5400-rpm 5400-rpm 7200- and
Operating temperature 5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
Actual drive specifications may differ slightly.
9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm
100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec
3 ms 3 ms 3 ms 3 ms 3 ms
5400-rpm
5400-rpm
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.
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DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications

Applicable disc Read:
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD­EXTRA, Portfolio, CD-R, CD-RW), CD­R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM
Access time CD DVD
Random < 175 ms < 230 ms
Cache buffer 2 MB
Data transfer rate
24X CD-ROM
8X DVD 10,800 KB/sec
24X CD-R 3,600 KB/sec
16X CD-RW 2,400 KB/sec
8X DVD+R 10,800 KB/sec
4X DVD+RW 5,400 KB/sec
3,600 KB/sec
Write:
CD-R and CD-RW
DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM
8X DVD-R 10,800 KB/sec
4X DVD-RW 5,400 KB/sec
2.4X DVD+R(9) 2,700 KB/sec
5X DVD-RAM 6,750 KB/sec
Transfer mode Multiword DMA Mode
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System DMA specifications

Hardware DMA System function
DMA0 Not applicable
DMA1* Not applicable
DMA2* Not applicable
DMA3 Not applicable
DMA4 Direct memory access controller
DMA5* Available for PC Card
DMA6 Not assigned
DMA7 Not assigned
*PC Card controller can use DMA 1, 2, or 5.
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System interrupt specifications

Hardware IRQ System function
IRQ0 System timer
IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard
IRQ2 Cascaded
IRQ3 USB2 Enhanced Host Controller—24CD
IRQ4 COM1
IRQ5* Conexant AC—SMBus Controller—24C3 Data Fax Modem with SmartCP
IRQ6 Diskette drive
IRQ7* Parallel port
IRQ8 System CMOS/real-time clock
IRQ9* Microsoft ACPI-compliant system
IRQ10* USB UHCI controller—24C2
Graphic Controller
Realtek RTL8139 Family PCI Fast Ethernet Controller
IRQ11 USB EHCI controller—24CD
USB UHCI controller—24C4
USB UHCI controller—24C7
Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 CardBus controller
IRQ12 Synaptics PS/2 TouchPad
IRQ13 Numeric data processor
IRQ14 Primary IDE channel
IRQ15 Secondary IDE channel
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port
may assert IRQ3 or IRQ4.
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System I/O address specifications

I/O address (hex) System function (shipping configuration)
000 - 00F DMA controller no. 1
010 - 01F Unused
020 - 021 Interrupt controller no. 1
022 - 024 Opti chipset configuration registers
025 - 03F Unused
02E - 02F 87334 “Super I/O” configuration for CPU
040 - 05F Counter/timer registers
044 - 05F Unused
060 Keyboard controller
061 Port B
062 - 063 Unused
064 Keyboard controller
065 - 06F Unused
070 - 071 NMI enable/RTC
072 - 07F Unused
080 - 08F DMA page registers
090 - 091 Unused
092 Port A
093 - 09F Unused
0A0 - 0A1 Interrupt controller no. 2
I/O Address (hex) System Function (shipping configuration)
0A2 - 0BF Unused
0C0 - 0DF DMA controller no. 2
0E0 - 0EF Unused
0F0 - 0F1 Coprocessor busy clear/reset
0F2 - 0FF Unused
100 - 16F Unused
170 - 177 Secondary fixed disk controller
178 - 1EF Unused
1F0 - 1F7 Primary fixed disk controller
1F8 - 200 Unused
201 JoyStick (decoded in ESS1688)
202 - 21F Unused
System I/O address specifications 79
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I/O address (hex) System function (shipping configuration)
220 - 22F Entertainment audio
230 - 26D Unused
26E - 26 Unused
278 - 27F Unused
280 - 2AB Unused
2A0 - 2A7 Unused
2A8 - 2E7 Unused
2E8 - 2EF Reserved serial port
2F0 - 2F7 Unused
2F8 - 2FF Infrared port
300 - 31F Unused
320 - 36F Unused
370 - 377 Secondary diskette drive controller
378 - 37F Parallel port (LPT1/default)
380 - 387 Unused
388 - 38B FM synthesizer—OPL3
38C - 3AF Unused
3B0 - 3BB VGA
3BC - 3BF Reserved (parallel port/no EPP support)
3C0 - 3DF VGA
3E0 - 3E1 PC Card controller in CPU
3E2 - 3E3 Unused
3E8 - 3EF Internal modem
3F0 - 3F7 “A” diskette controller
3F8 - 3FF Serial port (COM1/default)
CF8 - CFB PCI configuration index register (PCIDIVO-1)
CFC - CFF PCI configuration data register (PCIDIVO-1)
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System memory map specifications

Size Memory address System function
640 KB 00000000-0009FFFF Base memory
128 KB 000A0000-000BFFFF Video memory
48 KB 000C0000-000CBFFF Video BIOS
160 KB 000C8000-000E7FFF Unused
64 KB 000E8000-000FFFFF System BIOS
15 MB 00100000-00FFFFFF Extended memory
58 MB 04800000-07FFFFFF Super extended memory
58 MB 04800000-07FFFFFF Unused
2 MB 08000000-080FFFFF Video memory (direct access)
4 GB 08200000-FFFEFFFF Unused
64 KB FFFF0000-FFFFFFFF System BIOS
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7 Screw listing

This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 464116-001.

Phillips PM3.0×3.0 screw

Color Quantity Length Thread Head width
Silver 4 3.0 mm 3.0 mm 5.0 mm
Where used: 4 screws that secure the hard drive bracket to the hard drive
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Phillips PM2.0×7.0 screw

Color Quantity Length Thread Head width
Black 9 7.0 mm 2.0 mm 4.5 mm
Where used: 4 screws that secure the switch cover to the computer
Where used: 5 screws that secure top cover to the computer
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Phillips PM2.0×4.0 screw

Color Quantity Length Thread Head width
Silver 10 4.0 mm 2.0 mm 4.5 mm
Where used: 2 screws that secure the top cover to the computer
Where used: 2 screws that secure the power switch board to the base enclosure
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Where used: 2 screws that secure the audio/infrared board to the base enclosure
Where used: 4 screws that secure the fan/heat sink assembly to the system board
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Phillips PM2.0×5.0 captive screw

Color Quantity Length Thread Head width
Black 6 5.0 mm 2.0 mm 4.5 mm
Where used:
(1) Two captive screws (secured with C-clips) that secure the hard drive cover to the computer
(2) Two captive screws (secured with C-clips) that secure the memory module compartment cover to
the computer
(3) One captive screw (secured with a C-clip) that secures the WLAN module compartment cover to the computer
(4) One captive screw (secured with a C-clip) that secures the display cable cover to the computer
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Black Phillips PM2.0×3.0 screw

Color Quantity Length Thread Head width
Black 5 3.0 mm 2.0 mm 4.5 mm
Where used: 2 screws that secure the WLAN module to the computer
Where used: 3 screws that secure the top cover to the base enclosure
Black Phillips PM2.0×3.0 screw 87
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Phillips PM2.0×11.0 screw

Color Quantity Length Thread Head width
Black 4 11.0 mm 2.0 mm 4.5 mm
Where used: 4 screws that secure the keyboard to the computer
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Phillips PM2.5×6.0 screw

Color Quantity Length Thread Head width
Silver 4 6.0 mm 2.5 mm 5.0 mm
Where used: 2 screws that secure the display assembly to the computer
Where used: 2 screws that secure the display assembly to the computer
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Silver Phillips PM2.0×3.0 screw

Color Quantity Length Thread Head width
Silver 5 3.0 mm 2.0 mm 4.5 mm
Where used:
(1) One screw that secures the display release hook to the base enclosure
(2) One screw that secures the Bluetooth module to the base enclosure
Where used: 3 screws that secure the pen eject assembly and pen holder to the base enclosure
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8 Backup and recovery

Recovering system information

Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:
Backing up your information regularly to protect your important system files.
Making a set of recovery discs (Recovery Manager software feature). Recovery discs are used to
start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.
Creating system restore points (operating system feature). System restore points allow you to
reverse undesirable changes to your computer by restoring the computer to an earlier state.
Recovering a program or driver (Recovery Manager software feature). This feature helps you
reinstall a program or driver without performing a full system recovery.
Performing a full system recovery (Recovery Manager software feature). With Recovery Manager,
you can recover your full factory image if you experience system failure or instability. Recovery Manager works from a dedicated recovery partition on the hard drive or from recovery discs you create.

Creating recovery discs

After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system instability or failure.
NOTE: Handle these discs carefully and keep them in a safe place. The software allows the creation
of only one set of recovery discs.
Note the following guidelines before creating recovery discs:
Use any of the following types of discs: CD-R, DVD+R, DVD+R DL, DVD-R, or DVD-R DL
(purchased separately). The discs you use will depend on the type of optical drive installed on your computer. Because DVDs store more information than CDs, DVDs and DVDs with double-layer (DL) support reduce the number of discs required.
NOTE: Read-write discs, such as CD-RW, DVD+RW, and DVD-RW, are not compatible with the
Recovery Manager software.
The computer must be connected to AC power during this process.
Only one set of recovery discs can be created per computer.
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Number each disc before inserting it into the computer optical drive.
If necessary, you can exit the program before you have finished creating the recovery discs. The
next time you open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1. Select Start > All Programs > Recovery Manager > Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
NOTE: If you are operating the computer on battery power, you will be prompted to connect to
AC power before you can go to the next step.
3. Click Recovery disc creation, and then click Next.
4. Follow the on-screen instructions.

Backing up your information

When to back up
On a regularly scheduled basis
NOTE: Set reminders to back up your information periodically.
Before the computer is repaired or restored
Before you add or modify hardware or software
92 Chapter 8 Backup and recovery
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