HP TouchSmart Sleekbook User Manual
User Guide
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a
trademark of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: June 2013
Document Part Number: 720588-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Starting right ................................................................................................................................................... 1
HP Quick Start (select models only) ..................................................................................................... 1
Best practices ....................................................................................................................................... 1
Fun things to do .................................................................................................................................... 2
More HP resources .............................................................................................................................. 3
2 Getting to know your computer ..................................................................................................................... 4
Finding your hardware and software information ................................................................................. 4
Locating hardware ............................................................................................................... 4
Locating software ................................................................................................................. 4
Right side ............................................................................................................................................. 5
Left side ................................................................................................................................................ 6
Display .................................................................................................................................................. 8
Top ....................................................................................................................................................... 9
TouchPad ............................................................................................................................ 9
Lights ................................................................................................................................. 10
Buttons and speakers ........................................................................................................ 11
Keys ................................................................................................................................... 12
Bottom ................................................................................................................................................ 13
Labels ................................................................................................................................................. 14
3 Connecting to a network .............................................................................................................................. 15
Connecting to a wireless network ....................................................................................................... 15
Using the wireless controls ................................................................................................ 15
Using the wireless button .................................................................................. 15
Using operating system controls ....................................................................... 16
Using a WLAN ................................................................................................................... 16
Using an Internet service provider .................................................................... 16
Setting up a WLAN ............................................................................................ 16
Configuring a wireless router ............................................................................ 17
Protecting your WLAN ....................................................................................... 17
Connecting to a WLAN ...................................................................................... 17
Using Bluetooth wireless devices (select models only) ..................................................... 18
Connecting to a wired network ........................................................................................................... 18
Connecting to a local area network (LAN) ......................................................................... 18
v
4 Enjoying entertainment features ................................................................................................................. 20
Using the webcam .............................................................................................................................. 21
Using audio ........................................................................................................................................ 22
Connecting speakers ......................................................................................................... 22
Connecting headphones .................................................................................................... 22
Connecting a microphone .................................................................................................. 22
Using Beats Audio ............................................................................................................. 22
Accessing Beats Audio Control Panel ............................................................... 22
Enabling and disabling Beats Audio .................................................................. 22
Checking the sound ........................................................................................................... 23
Using video ......................................................................................................................................... 23
Connecting an HDMI device .............................................................................................. 24
Configuring HDMI audio settings ...................................................................... 24
Using Intel Wireless Display and Wireless Music (select models only) ............................. 25
Managing your audio and video files (select models only) ................................................................. 25
5 Navigating using touch gestures, pointing devices and the keyboard ................................................... 26
Using the TouchPad ........................................................................................................................... 26
Using TouchPad gestures .................................................................................................................. 26
Tapping .............................................................................................................................. 27
Scrolling ............................................................................................................................. 28
Pinching/zooming .............................................................................................................. 28
Rotating (select models only) ............................................................................................ 29
2-finger click (select models only) ...................................................................................... 29
Flicking (select models only) .............................................................................................. 30
Edge swipes ...................................................................................................................... 30
Right-edge swipe .............................................................................................. 30
Top-edge swipe ................................................................................................. 31
Left-edge swipe ................................................................................................. 31
Using touch screen gestures (select models only) ............................................................................. 32
One-finger slide ................................................................................................................. 32
Tapping .............................................................................................................................. 33
Pinching/stretching ............................................................................................................ 34
Rotating (select models only) ............................................................................................ 34
Edge swipes ...................................................................................................................... 35
Right-edge swipe .............................................................................................. 35
Left-edge swipe ................................................................................................. 35
Top-edge swipe and bottom-edge swipe .......................................................... 36
Using the keyboard and mouse .......................................................................................................... 36
Using the keys ................................................................................................................... 36
Using the action keys ........................................................................................ 36
vi
Using Microsoft Windows 8 shortcut keys ......................................................... 38
Using the hot keys ............................................................................................. 39
Using the integrated numeric keypad ................................................................ 39
6 Managing power ............................................................................................................................................ 40
Initiating Sleep and Hibernation (select models only) ........................................................................ 40
Intel Rapid Start Technology (select models only) ............................................................ 40
Initiating and exiting Sleep (select models only) ................................................................ 41
Enabling and exiting user-initiated hibernation (select models only) ................................. 41
Setting password protection on wakeup ............................................................................ 41
Using the power meter and power settings ........................................................................................ 42
Running on battery power .................................................................................................................. 42
Factory-sealed battery ....................................................................................................... 42
Finding battery information ................................................................................................ 42
Conserving battery power .................................................................................................. 43
Identifying low battery levels .............................................................................................. 43
Resolving a low battery level ............................................................................................. 43
Resolving a low battery level when external power is available ........................ 43
Resolving a low battery level when no power source is available ..................... 43
Resolving a low battery level when the computer cannot exit Hibernation ....... 44
Running on external AC power .......................................................................................................... 44
Troubleshooting power problems ...................................................................................... 44
HP CoolSense (select models only) ................................................................................................... 45
Refreshing your software content with Intel Smart Connect Technology (select models only) .......... 45
Shutting down (turning off) the computer ........................................................................................... 46
7 Managing and sharing information ............................................................................................................. 47
Using a USB device ........................................................................................................................... 47
Connecting a USB device .................................................................................................. 48
Removing a USB device .................................................................................................... 48
Connecting a powered USB device ................................................................................... 48
Inserting and removing a digital storage card .................................................................................... 49
8 Maintaining your computer .......................................................................................................................... 50
Improving performance ...................................................................................................................... 50
Using HP 3D DriveGuard (select models only) .................................................................. 50
Using Disk Defragmenter ................................................................................................... 50
Using Disk Cleanup ........................................................................................................... 51
Updating programs and drivers .......................................................................................................... 51
Cleaning your computer ..................................................................................................................... 51
vii
Cleaning the display, sides, and cover .............................................................................. 51
Cleaning the TouchPad and keyboard .............................................................................. 52
Traveling with or shipping your computer ........................................................................................... 52
9 Securing your computer and information .................................................................................................. 54
Using passwords ................................................................................................................................ 54
Setting Windows passwords .............................................................................................. 55
Setting Setup Utility (BIOS) passwords ............................................................................. 55
Using Internet security software ......................................................................................................... 55
Using antivirus software ..................................................................................................... 56
Using firewall software ....................................................................................................... 56
Installing software updates ................................................................................................................. 56
Installing Windows updates ............................................................................................... 56
Installing HP and third-party software updates .................................................................. 57
Securing your wireless network .......................................................................................................... 57
Backing up your software applications and information ..................................................................... 57
Using an optional security cable lock ................................................................................................. 57
10 Using Setup Utility (BIOS) and System Diagnostics ............................................................................... 58
Starting Setup Utility (BIOS) ............................................................................................................... 58
Updating the BIOS ............................................................................................................................. 58
Determining the BIOS version ........................................................................................... 58
Downloading a BIOS update ............................................................................................. 59
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 60
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ................................................ 60
11 Backing up, restoring, and recovering ..................................................................................................... 61
Creating recovery media and backups ............................................................................................... 61
Creating HP Recovery media ............................................................................................ 62
Restore and recovery ......................................................................................................................... 63
Using Windows Refresh for quick and easy recovery ....................................................... 64
Remove everything and reinstall Windows ........................................................................ 64
Recovering using HP Recovery Manager .......................................................................... 65
What you need to know ..................................................................................... 65
Using the HP Recovery partition to recover (select models only) ..................... 65
Using HP Recovery media to recover ............................................................... 66
Changing the computer boot order ................................................................... 66
Removing the HP Recovery partition ................................................................................. 66
viii
12 Specifications .............................................................................................................................................. 67
Input power ......................................................................................................................................... 67
Operating environment ....................................................................................................................... 67
13 Electrostatic Discharge .............................................................................................................................. 68
Index ................................................................................................................................................................... 69
ix
x
1 Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this
chapter to learn about best practices after setup, fun things to do with your computer, and where to
get more HP resources.
HP Quick Start (select models only)
HP Quick Start gives you the option to use the familiar Start menu from the Windows® desktop.
Quick Start functions like the traditional Windows Start menu and enables you to conveniently open
files and programs using the Windows desktop.
▲
To open HP Quick Start from the Windows desktop, click the HP Quick Start icon
taskbar.
Best practices
To get the most out of your smart investment, after you set up and register the computer, we
recommend the following steps:
If you haven’t already done so, connect to a wired or wireless network. See details in
●
to a network on page 15.
Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® 8
●
features.
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop,
press the Windows key
to the previous screen.
Become familiar with the computer hardware and software. For more information, see
●
know your computer on page 4 and Enjoying entertainment features on page 20 for
information.
Update or purchase antivirus software. Learn more at
●
on the
Connecting
on your keyboard. Pressing the Windows key again will return you
Getting to
Using antivirus software on page 56.
Back up your hard drive by creating recovery discs or a recovery flash drive. See
●
restoring, and recovering on page 61.
HP Quick Start (select models only) 1
Backing up,
Fun things to do
You know that you can watch a YouTube video on the computer. But did you know that you can
●
also connect your computer to a TV or gaming console? For more information, see
an HDMI device on page 24.
You know you can listen to music on the computer. But did you know that you can also stream
●
live radio to the computer and listen to music or talk radio from all over the world? See
audio on page 22.
● Experience music the way the artist intended, with deep controlled base and clear, pure sound.
Using Beats Audio on page 22.
See
Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and
●
pages of text. See
on page 26.
Connecting
Using
Using the TouchPad on page 26 and Using TouchPad gestures
2 Chapter 1 Starting right
More HP resources
You have already used Setup Instructions to turn on the computer and locate this guide. To locate
product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions
Windows 8 Basics guide
Help and Support
To access Help and Support, from the Start screen,
type h, and then select Help and Support. For U.S.
support, go to
worldwide support, go to
country/us/en/wwcontact_us.html.
Safety & Comfort Guide
To access this guide, from the Start screen, type
support, select the HP Support Assistant app,
select My computer, and then select User guides, or
http://www.hp.com/ergo.
go to
Worldwide support
To get support in your language, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Regulatory, Safety and Environmental Notices
To access this guide, from the Start screen, type
support, select the HP Support Assistant app,
select My computer, and then select User guides.
http://www.hp.com/go/contactHP. For
http://welcome.hp.com/
Overview of computer setup and features.
●
Overview of using and navigating with Windows® 8.
●
● A broad range of how-to information and troubleshooting tips.
Proper workstation setup.
●
Guidelines for posture and work habits that increase your
●
comfort and decrease your risk of injury.
● Electrical and mechanical safety information.
Online chat with an HP technician.
●
Email support.
●
Find support telephone numbers.
●
Locate HP service center locations.
●
Important regulatory notices, including proper battery disposal
●
information.
Limited Warranty*
To access this guide, from the Start screen, type
support, select the HP Support Assistant app,
select My computer, and then select Warranty and
services, or go to
orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed
copy from
● North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
●
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/
http://www.hp.com/go/orderdocuments or write to:
● Specific warranty information about this computer.
http://www.hp.com/go/
More HP resources 3
2 Getting to know your computer
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1. From the Start screen, type c, and then select Control Panel.
2. Select System and Security, and then in the System area, click Device Manager.
A list reveals all the devices installed in your computer.
Locating software
To find out what software is installed on your computer, from the Start screen, right-click using
▲
the mouse or swipe from the top of the TouchPad to reveal the apps, and then select the All
apps icon.
4 Chapter 2 Getting to know your computer
Right side
Component Description
(1)
(2)
(3)
(4) AC adapter light
Audio-out (headphone) jack/Audio-in
(microphone) jack
USB 2.0 port Connects an optional USB device.
RJ-45 (network) jack Connects a network cable.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices. To access
this guide, from the Start screen, type support, select the
HP Support Assistant app, select My computer, and then
select User guides.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
NOTE: For details about different types of USB ports, see
Using a USB device on page 47.
White: The AC adapter is connected and the battery is
●
charged.
(5)
Amber: The AC adapter is connected and the battery
●
is charging.
Off: The computer is using DC battery power.
●
Power connector Connects an AC adapter.
Right side 5
Left side
Component Description
(1)
(2)
(3)
(4)
(5)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
HDMI port Connects an optional video or audio device, such as a
high-definition television, any compatible digital or audio
component, or a high-speed HDMI device.
USB 3.0 charging (powered) port Connects an optional USB device. USB charging ports
USB 3.0 port Connects and optional USB 3.0 device.
Media Card Reader Reads data from and writes data to digital memory cards
allow you to charge connected USB devices. Standard
USB ports will not charge all USB devices or will charge
using a low current. Some USB devices require power and
require you to use a powered port.
NOTE: USB charging ports can also charge select
models of cell phones and MP3 players, even when the
computer is off.
NOTE: For details about different types of USB ports,
see
Using a USB device on page 47.
NOTE: For details about different types of USB ports,
see
Using a USB device on page 47.
such as Secure Digital (SD).
6 Chapter 2 Getting to know your computer
Component Description
(6)
(7)
Hard drive light
Power light
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked
●
the hard drive.
NOTE: For information about HP 3D DriveGuard,
Using HP 3D DriveGuard (select models only)
see
on page 50.
On: The computer is on.
●
Blinking: The computer is in the Sleep state, which is
●
an energy-saving mode. The computer shuts off
power to the display and other unneeded
components.
Off: The computer is off or in Hibernation. Hibernation
●
is an energy-saving mode that uses the least amount
of power.
NOTE: For select models, the Intel® Rapid Start
Technology feature is enabled at the factory. Rapid
Start Technology allows your computer to resume
quickly from inactivity. For more information, see
Initiating Sleep and Hibernation (select models only)
on page 40.
Left side 7
Display
Component Description
(1) Internal microphones (2) Record sound.
(2) Webcam light ● On: The webcam is in use.
Off: The webcam is not in use.
●
(3) HP TrueVision HD Webcam Records video, captures still photographs, and provides access
to video conferences and online chat by means of streaming
video.
To use the webcam, from the Start screen, type c, and then
select CyberLink YouCam from the list of applications.
(4) Internal display switch Turns off the display and initiates Sleep if the display is closed
while the power is on.
NOTE: The internal display switch is not visible from the
outside of the computer.
(5) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support,
select the HP Support Assistant app, select My computer, and then select User guides.
8 Chapter 2 Getting to know your computer
Top
TouchPad
Component Description
(1) Touchpad zone Moves the on-screen pointer and selects or activates items on
the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
For more information, see
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
Edge swipes on page 30.
Top 9
Lights
Component Description
(1)
(2) Caps lock light
(3)
(4)
Power light ● On: The computer is on.
Mute light
Wireless light
Blinking: The computer is in the Sleep state, which is
●
an energy-saving mode. The computer shuts off power
to the display and other unneeded components.
● Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount
of power.
NOTE: For select models, the Intel® Rapid Start
Technology feature is enabled at the factory. Rapid
Start Technology allows your computer to resume
quickly from inactivity. For more information, see
Initiating Sleep and Hibernation (select models only)
on page 40.
On: Caps lock is on, which switches the keys to all
●
capital letters.
Off: Caps lock is off.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
White: An integrated wireless device, such as a
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
● Amber: All wireless devices are off.
10 Chapter 2 Getting to know your computer
Buttons and speakers
Component Description
(1)
(2) Speakers (2) Produce sound.
Power button ● When the computer is off, press the button to turn on
the computer.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
● When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Microsoft®
Windows® shutdown procedures are ineffective, press and
hold the power button down for at least 5 seconds to turn
off the computer.
NOTE: For select models, the Intel® Rapid Start
Technology feature is enabled at the factory. Rapid Start
Technology allows your computer to resume quickly from
inactivity. For more information, see
Technology (select models only) on page 40.
To learn more about your power settings, see your power
options. From the Start screen, type power, select
Settings, and then select Power Options from the list of
applications.
Intel Rapid Start
Top 11
Keys
Component Description
(1) esc key Reveals system information when pressed in combination
(2) fn key Executes frequently used system functions when pressed
(3)
(4) Action keys Execute frequently used system functions.
(5) num lock key Controls the function of the integrated numeric keypad.
(6) Integrated numeric keypad Set at the factory to function like an external numeric
Windows key Returns you to the Start screen from an open app or the
with the fn key.
in combination with the b key or the esc key.
Windows desktop.
NOTE: Pressing the Windows key again will return you to
the previous screen.
Press the key to alternate between the standard numeric
function found on an external keypad (this function is
turned on at the factory) and the navigational function
(indicated by the directional arrows on the keys).
NOTE: The keypad function that is active when the
computer is turned off is reinstated when the computer is
turned back on.
keypad. To alternate between this numeric function and the
navigational function (indicated by the directional arrows on
the keys), press the num lock key.
12 Chapter 2 Getting to know your computer
Bottom
Component Description
(1) HP Triple Bass Reflex Subwoofer Provides superior bass sound.
(2) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
Bottom 13
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer. The labels are in easily accessible locations.
● Service label—Provides important information, including the following:
NOTE: Your label may look slightly different from the illustration in this section.
Component
(1) Serial number
(2) Product number
(3) Warranty period
(4) Model description
Have this information available when you contact support. The service label is located on the
bottom of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
●
located on the bottom of the computer.
Wireless certification label or labels—Provide information about optional wireless devices and
●
the approval markings of some of the countries or regions in which the devices have been
approved for use. If your computer model includes one or more wireless devices, one or more
certification labels are included with your computer. You may need this information when
traveling internationally. Wireless certification labels are located on the bottom of the computer.
14 Chapter 2 Getting to know your computer
3 Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe
and access information from millions of websites using your computer and a wired or wireless
network connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the computer to wireless local area
●
networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate
offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and
universities. In a WLAN, the mobile wireless device in your computer communicates with a
wireless router or a wireless access point.
Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-
●
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a
PAN, each device communicates directly with other devices, and devices must be relatively
close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in
Help and Support. From the Start screen, type h, and then select Help and Support.
Using the wireless controls
You can control the wireless devices in your computer using these features:
Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless
●
button)
Operating system controls
●
Using the wireless button
The computer has a wireless button, one or more wireless devices, and one or two wireless lights,
depending on the model. All of the wireless devices on your computer are enabled at the factory, so
the wireless light is on (white) when you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of
individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light
is off, all wireless devices are off.
NOTE: On some models, the wireless light is amber when all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or
turn off the wireless devices simultaneously.
Connecting to a wireless network 15
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