HP TOUCHSMART IQ845 User Manual

Limited Warranty, Support,
and System Recovery Guide

• Warranty, EULA

• Support information

• System recovery

• Safety warnings

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Before contacting the HP Customer Care Center, it’s important to have the following
information handy.

Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and

Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on the keyboard at
the same time.

Model Number: ________________________________________________________________

System (Product) Number: ________________________________________________________

Serial Number: __________________________________________________________________

Software Build Number: __________________________________________________________

Operating System: ________________________________

______________________________

Purchase Date: __________________________________________________________________

Table of Contents

Hardware Limited Warranty............................................................................................................................................ 4

END-USER LICENSE AGREEMENT................................................................................................................................... 8

Support Information ..................................................................................................................................................... 10

Repairing Software Problems ........................................................................................................................................ 11

Operating Specifications .............................................................................................................................................. 17

Regulatory and Safety Information ................................................................................................................................. 17

iii

Hardware Limited Warranty

United Kingdom, Republic of Ireland,
Republic of South Africa, Kenya, and
Nigeria

HP Product Duration

Hardware One-year limited warranty

Software One-year technical support

General Terms

This HP Hardware Limited Warranty gives you, the customer,
express limited warranty rights from Hewlett-Packard, the
manufacturer. Please refer to HP’s Web site for an extensive
description of your limited warranty entitlements. In addition,
you may also have other legal rights under applicable local
law or special written agreement with HP.

HP MAKES NO OTHER EXPRESS WARRANTY OR
CONDITION WHETHER WRITTEN OR ORAL, AND
HP EXPRESSLY DISCLAIMS ALL WARRANTIES AND
CONDITIONS NOT STATED IN THIS LIMITED WARRANTY.
TO THE EXTENT ALLOWED BY THE LOCAL LAW OF
JURISDICTIONS OUTSIDE THE UNITED STATES,
HP DISCLAIMS ALL IMPLIED WARRANTIES OR
CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. FOR ALL TRANSACTIONS OCCURRING IN
THE UNITED STATES, ANY IMPLIED WARRANTY OR
CONDITION OF MERCHANTABILITY, SATISFACTORY
QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE
IS LIMITED TO THE DURATION OF THE EXPRESS
WARRANTY SET FORTH ABOVE. SOME STATES OR
COUNTRIES/REGIONS DO NOT ALLOW A LIMITATION
ON HOW LONG AN IMPLIED WARRANTY LASTS OR
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER
PRODUCTS. IN SUCH STATES OR COUNTRIES/REGIONS,
SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED
WARRANTY MAY NOT APPLY TO YOU.

THE LIMITED WARRANTY TERMS CONTAINED IN THIS
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY
BUT ARE IN ADDITION TO THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT
TO YOU.

This Limited Warranty is applicable in all countries/regions
and may be enforced in any country/region where HP or its
authorized service providers offer warranty service for the
same product model number subject to the terms and
conditions set forth in this Limited Warranty.

Under the HP Global Limited Warranty program, products
purchased in one country/region may be transferred to
another country/region, where HP or its authorized service
providers offer warranty service for the same product model
number, without voiding the warranty. Warranty terms,

service availability, and service response times may vary
from country/region to country/region. Standard warranty
service response time is subject to change due to local parts
availability. If so, your HP authorized service provider can
provide you with details.

HP is not responsible for any tariffs or duties that may be
incurred in transferring the products. Transfer of the products
may be covered by export controls issued by the United
States or other governments.

This Limited Warranty applies only to HP-branded and
Compaq-branded hardware products (collectively referred
to in this Limited Warranty as “HP Hardware Products”)
sold by or leased from Hewlett-Packard Company, its
worldwide subsidiaries, affiliates, authorized resellers, or
country/region distributors (collectively referred to in this
Limited Warranty as “HP”) with this Limited Warranty. The
term “HP Hardware Product” is limited to the hardware
components and required firmware. The term “HP Hardware
Product” DOES NOT include any software applications or
programs, non-HP products, or non-HP-branded peripherals.
All non-HP products or non-HP-branded peripherals external
to the HP Hardware Product—such as external storage
subsystems, displays, printers, and other peripherals—are
provided “AS IS” without HP warranty. However,
non-HP manufacturers and suppliers or publishers may
provide their own warranties directly to you.

HP warrants that the HP Hardware Products that you have
purchased or leased from HP are free from defects in
materials or workmanship under normal use during the
Limited Warranty Period. The Limited Warranty Period starts
on the date of purchase or lease from HP, or from the date
HP completes installation. Your dated sales or delivery
receipt, showing the date of purchase or lease of the
product, is your proof of the purchase or lease date. You
may be required to provide proof of purchase or lease as a
condition of receiving warranty service. You are entitled to
hardware warranty service according to the terms and
conditions of this document if a repair to your HP Hardware
Product is required within the Limited Warranty Period.

Unless otherwise stated, and to the extent permitted by local
law, new HP Hardware Products may be manufactured
using new materials or new and used materials equivalent to
new in performance and reliability. HP may repair or
replace HP Hardware Products (a) with new or previously
used products or parts equivalent to new in performance
and reliability, or (b) with equivalent products to an original
product that has been discontinued. Replacement parts are
warranted to be free from defects in material or
workmanship for ninety (90) days or, for the remainder of
the Limited Warranty Period of the HP Hardware Product
they are replacing or in which they are installed, whichever
is longer.

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HP will, at its discretion, repair or replace any component or
hardware product that manifests a defect in materials or
workmanship during the Limited Warranty Period. All
component parts or hardware products removed under this
Limited Warranty become the property of HP. In the unlikely
event that your HP Hardware Product has recurring failures,
HP, at its sole discretion, may elect to provide you with
(a) a replacement unit of HP’s choosing that is the same or
equivalent to your HP Hardware Product in performance or
(b) to give you a refund of your purchase price or lease
payments (less interest, if applicable) instead of a
replacement. This is your exclusive remedy for defective
products.

Exclusions

HP does not warrant that the operation of this product will
be uninterrupted or error-free. HP is not responsible for
damage that occurs as a result of your failure to follow the
instructions intended for the HP Hardware Product.

This Limited Warranty does not apply to expendable or
consumable parts and does not extend to any product from
which the serial number has been removed or that has been
damaged or rendered defective (a) as a result of accident,
misuse, abuse, contamination, improper or inadequate
maintenance or calibration, or other external causes;
(b) by operation outside the usage parameters stated in the
user documentation that shipped with the product;
(c) by software, interfacing, parts, or supplies not supplied
by HP; (d) by improper site preparation or maintenance;
(e) by virus infection; (f) from loss or damage in transit; or
(g) by modification or service by anyone other than
(i) HP, (ii) an HP authorized service provider, or (iii) your
own installation of end-user-replaceable HP or HP-approved
parts if available for your product in the servicing
country/region.

YOU SHOULD MAKE PERIODIC BACKUP COPIES OF
THE DATA STORED ON YOUR HARD DRIVE OR
OTHER STORAGE DEVICES AS A PRECAUTION
AGAINST POSSIBLE FAILURES, ALTERATION, OR
LOSS OF THE DATA. BEFORE RETURNING ANY UNIT
FOR SERVICE, BE SURE TO BACK UP DATA AND
REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR
PERSONAL INFORMATION. HP IS NOT
RESPONSIBLE FOR DAMAGE TO OR LOSS OF
PROGRAMS, DATA, OR REMOVABLE STORAGE
MEDIA. HP IS NOT
RESTORATION OR REINSTALLATION OF ANY
PROGRAMS OR DATA OTHER THAN SOFTWARE
INSTALLED BY HP WHEN THE PRODUCT IS
MANUFACTURED. UNITS SENT IN FOR SERVICE
MAY HAVE THE DATA ERASED FROM THE HARD
DRIVE AND THE PROGRAMS RESTORED TO THEIR
ORIGINAL STATE.

RESPONSIBLE FOR THE

ANY

Exclusive Remedy

TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW,
THESE TERMS AND CONDITIONS CONSTITUTE THE
COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT
BETWEEN YOU AND HP REGARDING THE HP HARDWARE
PRODUCT YOU HAVE PURCHASED OR LEASED. THESE
TERMS AND CONDITIONS SUPERSEDE ANY PRIOR
AGREEMENTS OR REPRESENTATIONS—INCLUDING
REPRESENTATIONS MADE IN HP SALES LITERATURE OR
ADVICE GIVEN TO YOU BY HP OR AN AGENT OR
EMPLOYEE OF HP—THAT MAY HAVE BEEN MADE IN
CONNECTION WITH YOUR PURCHASE OR LEASE OF
THE HP HARDWARE PRODUCT. No change to the
conditions of this Limited Warranty is valid unless it is made
in writing and signed by an authorized representative of HP.

YOU MAY HAVE ADDITIONAL STATUTORY RIGHTS
AGAINST THE SELLER BASED ON YOUR PURCHASE
AGREEMENT. THOSE RIGHTS ARE NOT IN ANY
WAY AFFECTED BY THIS HP LIMITED WARRANTY.

Limitation of Liability

IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS
WARRANTED ABOVE, HP’S MAXIMUM LIABILITY UNDER
THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE
LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT
OR THE COST OF REPAIR OR REPLACEMENT OF ANY
HARDWARE COMPONENTS THAT MALFUNCTION IN
CONDITIONS OF NORMAL USE.

EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE
LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT
OR THE FAILURE OF THE PRODUCT TO PERFORM,
INCLUDING ANY LOST PROFITS OR SAVINGS OR
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
HP IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD
PARTY OR MADE BY YOU FOR A THIRD PARTY.

THIS LIMITATION OF LIABILITY APPLIES WHETHER
DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER
THIS LIMITED WARRANTY OR AS A TORT CLAIM
(INCLUDING NEGLIGENCE AND STRICT PRODUCT
LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM.
THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR
AMENDED BY ANY PERSON. THIS LIMITATION OF
LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED
HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE
POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION
OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS
FOR PERSONAL INJURY.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT
MAY VARY FROM STATE TO STATE OR FROM
COUNTRY/REGION TO COUNTRY/REGION. YOU
ARE ADVISED TO CONSULT APPLICABLE STATE OR
COUNTRY/REGION LAWS FOR A FULL DETERMINATION
OF YOUR RIGHTS.

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Limited Warranty Period

The Limited Warranty Period for an HP Hardware Product
is a specified, fixed period commencing on the date of
purchase. The date on your sales receipt is the date of
purchase unless HP or your reseller informs you otherwise
in writing.

Types of Warranty Service

To enable HP to provide the best possible support and
service during the Limited Warranty Period, you may be
directed by HP to verify configurations, load most recent
firmware, install software patches, run HP diagnostics tests,
or use HP remote support solutions where applicable.

HP strongly encourages you to accept the use of or to
employ available support technologies provided by HP.
If you choose not to deploy available remote support
capabilities, you may incur additional costs due to increased
support resource requirements. Listed below are the types
of warranty support service that may be applicable to the
HP Hardware Product you have purchased.

Carry-in Warranty Service

Hardware service during the warranty period can be
obtained by returning your computer to an HP authorized
service provider.

Customer Self Repair Warranty
Service

In countries/regions where it is available, your HP Limited
Warranty may include a customer self repair warranty
service. If applicable, HP will determine in its sole discretion
that customer self repair is the appropriate method of
warranty service. If so, HP will ship approved replacement
parts directly to you to fulfill your HP Hardware Product
warranty service. This will save considerable repair time.
After you contact HP and the fault diagnosis identifies that
the problem can be fixed using one of these parts, a
replaceable part can be sent directly to you. Once the part
arrives, replace the defective part pursuant to the provided
instructions and documentation. If further assistance is
required, call the HP Technical Support Center, and a
technician will assist you over the phone. In cases where the
replacement part must be returned to HP, you must ship the
defective part back to HP within a defined period of time,
normally fifteen (15) days. The defective part must be
returned with the associated documentation in the provided
shipping material. Failure to return the defective product
may result in HP billing you for the replacement. With a
customer self repair, HP will pay all shipping and part return
costs and determine the courier/carrier to be used. If
customer self repair applies to you, please refer to your
specific HP Hardware Product announcement. You can also
obtain information on this warranty service on the HP Web
site at: http://www.hp.com/support

Pickup and Return Warranty
Service

Your HP Limited Warranty may include a pickup and return
warranty service. Under the terms of pickup and return
service, HP will pick up the defective unit from your location,
repair it, and return it back to your location. HP will incur all
repair, logistics, and insurance costs in this process.
Customer is fully responsible for the appropriate unit
packaging to protect unit from mechanical damage during
transportation to the bench repair.

Service Upgrades

HP has a range of additional support and service coverage
for your product that can be purchased locally. However,
some support and related products may not be available in
all countries/regions. For information on availability of
service upgrades and the cost for these service upgrades,
refer to the HP Web site at:

http://www.hp.com/support

Options and Software
Limited Warranties

The Limited Warranty terms and conditions for most
HP-branded options (HP Options) are as set forth in the
Limited Warranty applicable to the HP Option and are
included in the HP Option product packaging. If your
HP Option is installed in an HP Hardware Product, HP may
provide warranty service for either the period specified in
the warranty documents (HP Option Limited Warranty
Period) that shipped with the HP Option or for the remaining
warranty period of the HP Hardware Product in which the
HP Option is being installed, whichever period is the longer,
but not to exceed three (3) years from the date you
purchased the HP Option. The HP Option Limited Warranty
Period starts from the date of purchase from HP or an
HP authorized reseller. Your dated sales or delivery receipt,
showing the date of purchase of the HP Option, is your
warranty start date. See your HP Option Limited Warranty
for more details. Non-HP options are provided “AS IS.”
However, non-HP manufacturers and suppliers may provide
warranties directly to you.

EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE
END-USER LICENSE OR PROGRAM LICENSE AGREEMENT,
OR IF OTHERWISE PROVIDED UNDER LOCAL LAW,
SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE
PRODUCTS, FREEWARE (AS DEFINED BELOW), OR THE
OPERATING SYSTEM PREINSTALLED BY HP ARE PROVIDED
“AS IS” AND WITH ALL FAULTS, AND HP HEREBY
DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS,
EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES OF TITLE AND
NON-INFRINGEMENT, ANY IMPLIED WARRANTIES,
DUTIES OR CONDITIONS OF MERCHANTABILITY, OF
FITNESS FOR A PARTICULAR PURPOSE, AND OF LACK OF
VIRUSES. Some states/jurisdictions do not allow exclusion of
implied warranties or limitations on the duration of implied

6

warranties, so the above disclaimer may not apply to you
in its entirety. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS
SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES
WHATSOEVER (INCLUDING, BUT NOT LIMITED TO,
DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR
OTHER INFORMATION, FOR BUSINESS INTERRUPTION,
FOR PERSONAL INJURY, FOR LOSS OF PRIVACY ARISING
OUT OF OR IN ANY WAY RELATED TO THE USE OF OR
INABILITY TO USE THE SOFTWARE PRODUCT), EVEN IF
HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE
REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some
states/jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.

HP’s only warranty obligations with respect to software
distributed by HP under the HP brand name are set forth
in the applicable end-user license or program license
agreement provided with that software. If the removable
media on which HP distributes the software proves to be
defective in materials or workmanship within
ninety (90) days of purchase, your sole remedy shall be to
return the removable media to HP for replacement. For blank
tape removable media, refer to the following Web site:

http://h20000.www2.hp.com/bizsupport/
TechSupport/Document.jsp?objectID=lpg50101

It is your responsibility to contact non-HP manufacturers or
suppliers for their warranty support.

Software Technical Support

Software technical support for your HP software,
HP preinstalled third-party software, and third-party software
purchased from HP is available from HP via multiple contact
methods, including electronic media and telephone, for one
year from date of purchase. See “
resources and telephone support. Any exceptions to this will
be specified in your End-User License Agreement (EULA).

Contacting HP” for online

Freeware Operating Systems and
Applications

HP does not provide software technical support for software
provided under public license by third parties, including
Linux operating systems or applications (“Freeware”).
Software technical support for Freeware provided with
HP Hardware Products is provided by the Freeware vendor.
Please refer to the Freeware operating system or other
Freeware application support statement included with your
HP Hardware Product.

Contacting HP

If your product fails during the Limited Warranty Period and
the suggestions in the product documentation do not solve
the problem, you can receive support by doing the
following:

Locate your nearest HP Support location via the Web at:

•

http://www.hp.com/support

Contact your authorized HP dealer or authorized service

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provider, and be sure to have the following information
available before you call HP:

• Product serial number, model name, and model

number

• Applicable error messages

• Add-on options

• Operating system

• Third-party hardware or software

• Detailed questions

How to Check Warranty
and Support Entitlement

Please check http://www.hp.com/support for
warranty, service and support and product information
updates.

Software technical support includes assistance with:

Answering your installation questions (how-to, first steps,

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and prerequisites).
Setting up and configuring the software (how-to and first

•

steps). Excludes system optimization, customization,
and network configuration.

Interpreting system error messages.

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Isolating system problems to software usage problems.

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Obtaining support pack information or updates.

•

Software technical support does NOT include
assistance with:

Generating or diagnosing user-generated programs or

•

source codes.
Installing non-HP products.

•

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END-USER LICENSE AGREEMENT

PLEASE READ CAREFULLY BEFORE USING THIS
EQUIPMENT: This End-User license Agreement (“EULA”) is
a legal agreement between (a) you (either an individual or
a single entity) and (b) Hewlett-Packard Company (“HP”)
that governs your use of any Software Product, installed on
or made available by HP for use with your HP product
(“HP Product”), that is not otherwise subject to a separate
license agreement between you and HP or its suppliers.
Other software may contain a EULA in its online
documentation. The term “Software Product” means
computer software and may include associated media,
printed materials and “online” or electronic documentation.
An amendment or addendum to this EULA may accompany
the HP Product.

RIGHTS IN THE SOFTWARE PRODUCT ARE OFFERED ONLY
ON THE CONDITION THAT YOU AGREE TO ALL TERMS
AND CONDITIONS OF THIS EULA. BY INSTALLING,
COPYING, DOWNLOADING, OR OTHERWISE USING
THE SOFTWARE PRODUCT, YOU AGREE TO BE BOUND
BY THE TERMS OF THIS EULA. IF YOU DO NOT ACCEPT
THESE LICENSE TERMS, YOUR SOLE REMEDY IS TO
RETURN THE ENTIRE UNUSED PRODUCT (HARDWARE
AND SOFTWARE) WITHIN 14 DAYS FOR A REFUND
SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF
PURCHASE.

1. GRANT OF LICENSE. HP grants you the following
rights provided you comply with all terms and conditions
of this EULA:

a. Use. You may use the Software Product on a single
computer (“Your Computer”). If the Software Product is
provided to you via the internet and was originally licensed
for use on more than one computer, you may install and use
the Software Product only on those computers. You may not
separate component parts of the Software Product for use on
more than one computer. You do not have the right to
distribute the Software Product. You may load the Software
Product into Your Computer’s temporary memory (RAM) for
purposes of using the Software Product.

b. Storage. You may copy the Software Product into the
local memory or storage device of the HP Product.

c. Copying. You may make archival or back-up copies of
the Software Product, provided the copy contains all of the
original Software Product’s proprietary notices and that it is
used only for back-up purposes.

d. Reservation of Rights. HP and its suppliers reserve all
rights not expressly granted to you in this EULA.

e. Freeware. Notwithstanding the terms and conditions of
this EULA, all or any portion of the Software Product which
constitutes non-proprietary HP software or software provided
under public license by third parties (“Freeware”), is
licensed to you subject to the terms and conditions of the
software license agreement accompanying such Freeware
whether in the form of a discrete agreement, shrink wrap

license or electronic license terms accepted at time of
download. Use of the Freeware by you shall be governed
entirely by the terms and conditions of such license.

f. Recovery Solution. Any software recovery solution
provided with/for your HP Product, whether in the form of a
hard disk drive-based solution, an external media-based
recovery solution (e.g. floppy disk, CD or DVD) or an
equivalent solution delivered in any other form, may only be
used for restoring the hard disk of the HP Product with/for
which the recovery solution was originally purchased. The
use of any Microsoft operating system software contained in
such recovery solution shall be governed by the Microsoft
License Agreement.

2. UPGRADES. To use a Software Product identified as an
upgrade, you must first be licensed for the original Software
Product identified by HP as eligible for the upgrade. After
upgrading, you may no longer use the original Software
Product that formed the basis for your upgrade eligibility.

3. ADDITIONAL SOFTWARE. This EULA applies to updates
or supplements to the original Software Product provided by
HP unless HP provides other terms along with the update or
supplement. In case of a conflict between such terms, the
other terms will prevail.

4. TRANSFER.

a. Third Party. The initial user of the Software Product may
make a one-time transfer of the Software Product to another
end user. Any transfer must include all component parts,
media, printed materials, this EULA, and if applicable, the
Certificate of Authenticity. The transfer may not be an
indirect transfer, such as a consignment. Prior to the transfer,
the end user receiving the transferred product must agree to
all the EULA terms. Upon transfer of the Software Product,
your license is automatically terminated.

b. Restrictions. You may not rent, lease or lend the Software
Product or use the Software Product for commercial
timesharing or bureau use. You may not sublicense, assign
or transfer the license or Software Product except as
expressly provided in this EULA.

5. PROPRIETARY RIGHTS. All intellectual property rights in
the Software Product and user documentation are owned by
HP or its suppliers and are protected by law, including but
not limited to United States copyright, trade secret, and
trademark law, as well as other applicable laws and
international treaty provisions. You shall not remove any
product identification, copyright notices or proprietary
restrictions from the Software Product.

6. LIMITATION ON REVERSE ENGINEERING. You may not
reverse engineer, decompile, or disassemble the Software
Product, except and only to the extent that the right to do so
is mandated under applicable law notwithstanding this
limitation or it is expressly provided for in this EULA.

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