Hp TOUCHSMART IQ500 Upgrading and Servicing Guide

Upgrading and Servicing Guide

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Safety Information .........................................................................................................................1

Before You Begin ..........................................................................................................................1

Locating Components of the HP TouchSmart PC ................................................................................2

Opening the HP TouchSmart PC......................................................................................................3

Adding Memory............................................................................................................................7

Before you begin......................................................................................................................7

Removing a memory module...................................................................................................... 8

Installing a memory module .....................................................................................................10

Removing and Installing the Hard Disk Drive...................................................................................12

Removing the hard disk drive...................................................................................................12

Installing a hard disk drive ......................................................................................................18

Closing the HP TouchSmart PC......................................................................................................23

Table of Contents iii

iv Upgrading and Servicing Guide

Upgrading and Servicing Guide

This guide provides instructions for upgrading the memory and the hard disk drive in your HP TouchSmart PC.

Safety Information

This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to the earth, according to IEC 60950).

WARNING: Please read “Additional Safety Information” in the Limited Warranty, Support, and System Recovery Guide before installing and connecting your system to the electrical power

system.

WARNING: Avoid touching sharp edges inside the computer.

Before You Begin

Before you decide to upgrade or service the computer, refer to the product specifications for system upgradability information. Go to http://www.hp.com/support for product information.

Read the following items before attempting to upgrade or service the HP TouchSmart PC.

 These procedures assume familiarity with the general terminology associated with personal computers,

and with the safety practices and regulatory compliance required for using and modifying electronic equipment.

 Write down and save the computer model and serial numbers, all installed options, and other

information about the computer. It is easier to consult this information than to open and examine the computer.

Upgrading and Servicing Guide 1

 It is recommended that you use an antistatic wrist strap and stand on a conductive foam pad when

working on the computer.

 Hewlett-Packard recommends that you use a magnetic-tipped screwdriver when opening and closing

the HP TouchSmart PC, to make it easier to remove and install the screws.

WARNING: Always disconnect the HP TouchSmart PC from the power source before removing the memory cover or the back cover. Failure to do so before you open the HP TouchSmart PC or perform any procedures can result in personal injury or equipment damage.

Locating Components of the HP TouchSmart PC

Refer to the following illustration to locate components of the HP TouchSmart PC.

A: Optical disc drive cover D: Power adapter connector G: Connector cover

B: Back cover E: Wireless keyboard and mouse

receiver

C: Computer stand F: Memory cover

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Opening the HP TouchSmart PC

To avoid injury and equipment damage, always complete the following steps in order, when opening the HP TouchSmart PC:

1 Remove any media (CD, DVD, memory cards, USB devices, and external hard disk drives) from the

HP TouchSmart PC.

2 Disconnect any external devices that are connected to the computer.

CAUTION: Static electricity can damage the electronic components of the HP TouchSmart PC or optional equipment. Ensure that you are discharged of static electricity by briefly touching a grounded metal object.

™

3 Tap the Windows Vista start button

WARNING: To reduce the risk of personal injury from electrical shock or hot surfaces, disconnect the power cord from the wall outlet, and allow the internal system components to cool before touching them.

4 After the system has completely shut down, disconnect the power adapter (A) from the back of the

HP TouchSmart PC.

, and then tap Shut Down.

Upgrading and Servicing Guide 3

5 Remove the connector cover by inserting your finger under the gap on the bottom-left side of the

cover (A), and then pulling gently.

6 Disconnect all other attached cables from the back of the HP TouchSmart PC.

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7 Place the computer face-down on a soft flat surface. HP recommends that you set down a blanket,

towel, or other soft cloth (A) to protect the touch screen surface from scratches or other damage.

8 Apply additional pressure to lift the computer stand as far as it will go to an upright position, about

90 degrees (B) from the computer, and then move the latch to the left until it is in the locked position (C).

9 Using the notch on the wireless keyboard and mouse receiver, pull the receiver out of and away from

the back of the computer.

Upgrading and Servicing Guide 5

10 Remove the screw (A) that secures the memory cover to the back of the computer.

11 Pull up the memory cover slightly on the bottom edge to release it (B), then, gently slide the cover

down toward the bottom of the computer (C), and then remove it.

WARN ING: Bewar e of s harp edges inside the chassis.

To upgrade your hard disk drive, see “Removing and Installing the Hard Disk Drive” on page 12.

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