HP TouchSmart 9100 User Manual
User Guide
1
Copyright Information
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P.O. Box 4010
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USA
© Copyright 2010 Hewlett-Packard Development Company, L.P.
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HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those
permitted by copyright law. The information in this document is subject to change without notice.
2 User Guide (Features may vary by model)
Table of Contents
Finding HP TouchSmart PC Information ........................................................................................... vi
Welcome .................................................................................................................... 1
Features ..................................................................................................................................... 1
Cables and accessories ........................................................................................................... 2
Front and right side of the HP TouchSmart 9100
Business PC ............................................................................................................................ 4
Lower-left side of the HP TouchSmart 9100 Business PC ............................................................... 6
Connector cover ..................................................................................................................... 7
Back of the HP TouchSmart 9100 Business PC ............................................................................ 8
Activity LED indicator lights .................................................................................................... 10
Connecting the Power Source ..................................................................................................... 11
Cable Management ................................................................................................................... 11
Computer Stand ........................................................................................................................ 13
Computer Swivel ....................................................................................................................... 13
Keyboard and Mouse ................................................................................................................. 14
Wireless Keyboard and Mouse ................................................................................................... 14
Synchronizing the wireless keyboard or mouse ......................................................................... 14
Adding Hardware ..................................................................................................................... 15
Determining Whether Your System Is 64-bit or 32-bit ..................................................................... 15
Optical Disc Drive ............................................................................................................
Connecting to the Internet ........................................................................................................... 16
Wireless home network ......................................................................................................... 16
Wired home network ............................................................................................................ 17
Bluetooth Devices ...................................................................................................................... 19
TV Tuner and Windows Media Center ......................................................................................... 19
Watching and recording TV programs .................................................................................... 19
Connecting the TV signal source to the computer ...................................................................... 19
Using a set-top box with Windows Media Center (optional step) ................................................ 20
Windows Media Center setup wizard ..................................................................................... 22
Sound Options .......................................................................................................................... 22
Connecting analog speakers .................................................................................................. 23
Connecting and enabling digital speakers or an audio receiver ................................................. 23
Speaker volume .................................................................................................................... 24
Configuring sound for Windows Media Center ........................................................................ 24
Headphones ........................................................................................................................ 24
Microphones ........................................................................................................................ 24
Headsets ............................................................................................................................. 25
MP3 players ........................................................................................................................ 25
Connecting a Printer ..........................................................................................................
Connecting a printer with a parallel port ................................................................................. 25
Power Settings ........................................................................................................................... 25
Adjusting Screen Display ............................................................................................................ 26
Installing a Security Lock ............................................................................................................. 27
Cleaning the HP TouchSmart 9100 Screen ................................................................................... 27
Using the HP TouchSmart with Safety and Comfort ........................................................................ 28
......... 16
........ 25
iii
Recycling Your Old Computer Hardware ...................................................................................... 29
Software Overview .................................................................................................. 31
What Is HP TouchSmart Software? ............................................................................................... 31
Navigating HP TouchSmart ......................................................................................................... 31
Touch Techniques Outside HP TouchSmart Software ....................................................................... 33
HP TouchSmart Tiles ................................................................................................................... 33
Creating new tiles ................................................................................................................. 34
Adding a tile for a favorite Web site ....................................................................................... 34
Viewing hidden tiles .............................................................................................................. 34
Hiding tiles .......................................................................................................................... 34
Deleting tiles ........................................................................................................................ 35
Changing tile icons or color ...................................................................................................35
HP TouchSmart Tutorials ............................................................................................................. 35
HP TouchSmart Browser ............................................................................................................. 35
RSS Feeds ................................................................................................................................. 35
HP TouchSmart Photo ................................................................................................................. 36
Photo library ........................................................................................................................ 36
Slideshows ........................................................................................................................... 37
Hiding photos ...................................................................................................................... 37
Creating (burning) a CD or DVD of photos ............................................................................... 37
HP TouchSmart Canvas .............................................................................................................. 38
HP TouchSmart Music ................................................................................................................ 38
Moving music files into HP TouchSmart Music .......................................................................... 38
Moving songs from iTunes into HP TouchSmart Music ................................................................ 39
Album art ............................................................................................................................ 39
Creating and editing playlists .................................................................................................40
Deleting songs ...................................................................................................................... 40
Music Store .......................................................................................................................... 40
Creating (burning) a CD or DVD of music or photos .................................................................. 40
HP TouchSmart Video ................................................................................................................ 41
Webcam and microphone ..................................................................................................... 42
Capturing webcam video and snapshots ................................................................................. 42
Making a video .................................................................................................................... 42
Video playlists ...................................................................................................................... 43
Transferring videos to the computer ......................................................................................... 43
Uploading videos to YouTube ................................................................................................ 43
Recording home movies .........................................................................................................
Video chats and conference calls ............................................................................................ 44
HP TouchSmart MovieThemes ................................................................................................. 44
HP TouchSmart Calendar ............................................................................................................ 45
HP TouchSmart Notes ................................................................................................................ 45
Handwritten or typed notes .................................................................................................... 45
Voice notes .......................................................................................................................... 45
Deleting notes ...................................................................................................................... 45
HP TouchSmart Weather ............................................................................................................ 46
HP TouchSmart Clock ................................................................................................................. 46
HP TouchSmart Recipe Box ......................................................................................................... 46
HP TouchSmart Twitter ................................................................................................................ 47
44
iv User Guide (Features may vary by model)
HP TouchSmart Netflix ............................................................................................................... 47
Live TV ..................................................................................................................................... 47
HP TouchSmartLink .................................................................................................................... 47
Updating Software ..................................................................................................................... 47
Software Quick Reference Table .................................................................................................. 48
Remote Control ......................................................................................................... 49
Using the Remote Control .......................................................................................................... 49
Software Troubleshooting and System Recovery ....................................................... 55
Software Troubleshooting ........................................................................................................... 55
Software repair overview .......................................................................................................55
Updating drivers ................................................................................................................... 55
Microsoft System Restore .......................................................................................................56
Software program and hardware driver reinstallation ................................................................ 56
Creating data backup discs ................................................................................................... 57
Creating system recovery discs ............................................................................................... 57
System Recovery ........................................................................................................................ 57
Creating recovery discs ......................................................................................................... 58
System recovery options .......................................................................................................
Additional Troubleshooting ......................................................................................................... 60
Index ....................................................................................................................... 63
.58
v
Finding HP TouchSmart PC Information
Type of information Where to find
Set up your HP TouchSmart PC. Setup poster
How-to videos about using HP TouchSmart
features.
Hardware features.
Connect to the Internet.
HP TouchSmart and other software.
Connect a television signal.
Recover factory settings.
Learn how to use the Microsoft
®
Windows® 7
operating system.
Troubleshoot the most common computer
hardware and software issues.
Find electronic user guides and specifications
for your computer model.
Order parts and find additional
troubleshooting help.
Upgrade or replace components of your
computer.
On the HP TouchSmart home page, tap the
Tutorials tile to open it, and then tap a tutorial
to view it. Or, visit
www.hp.com/supportvideos
(English only)
User Guide (this guide)
Help and Support
Tap the Windows Start button
®
, and then tap
Help and Support.
HP Support Web site:
www.hp.com/support
Tap the Start button, tap Help and Support,
and then tap the Online Help icon.
Upgrading and Servicing Guide
Tap the Start button, tap Help and Support,
and then tap the User Guides icon.
Find computer warranty information.
Get technical support.
Get up-to-date information and help from the
Windows community.
Learn how to make your computer adaptable to
wall mounting.
If the guide is not there, visit
www.hp.com/support
Limited Warranty and Support Guide
www.hp.com/support/consumer-forum
Preparing Your Computer for Wall-Mounting
guide. If the guide is not there, visit
www.hp.com/support
vi User Guide (Features may vary by model)
Features
Welcome
The HP TouchSmart 9100 Business PC is a touch-enabled high-performance computer built into a
high-definition
an adjustable webcam, a CD/DVD and Blu-ray player and burner, Bluetooth capability, USB ports, a
media card reader, a BrightView display, Wireless 802.11n networking, and high-quality speakers.
The interactive screen makes wall mounting a good choice for the HP TouchSmart 9100. The hardware to
adapt the computer for wall mounting (not the actual wall mount) is included in select models and can be
purchased.
Using your fingertips, you can listen to music, edit digital photos, or watch home videos.
1
58.4-cm (23-in) diagonal widescreen display.2 The slim computer offers features such as
3
1 High-definition (HD) content is required to view HD images.
2 Features vary by model. Your computer may not exactly match the illustrations and descriptions in this guide.
3 Separate wall-mounting hardware is required that attaches to the VESA mount adapter.
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Cables and accessories
What’s in the box
Power cable (two pieces) Use to connect computer to
power source.
Keyboard and mouse Use to interact with the system.
Wireless keyboard and mouse,
Use to interact with the system.
and receiver (select models only)
Cleaning cloth Use to clean the touch screen.
Setup poster and documentation Use to set up your computer and
navigate its features.
Computers with TV Tuners
Infrared (IR) emitter cable Use to control a set-top box
(cable or satellite TV) with a
remote control.
Y-audio composite cable Use with S-Video to combine
Remote control Use with Windows Media
2 User Guide (Features may vary by model)
audio left and right channels.
Center and some features of the
touch screen.
Also included in select models
without TV tuners.
Computers with wall-mounting option
VESA plate adapter assembly Mounted on the back of the
computer, this system adapts
your computer for separate wallmounting hardware (not
included).
Cables and adapters not included, but may be required
Ethernet (LAN) cable For a wired network.
Coaxial cable For an Internet connection with a
cable modem, or to connect the
TV signal source to the computer.
Connector type may vary.
S-Video cable For connecting the TV signal
source to the computer from a
set-top box.
Audio/video composite cable For connecting TV signal source
from a set-top box.
HDMI cable For use with a TV set-top box.
TV tuner (composite video to
S-Video) adapter
For connecting TV signal source
to the computer from a set-top
box.
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Front and right side of the HP TouchSmart 9100 Business PC
Features and configurations vary by model
Item Description
1 LCD display
optimized for touch
2 Bluetooth
(select models only)
3 Built-in wireless LAN
(select models only)
State-of-the-art 58.4-cm (23-in) diagonal widescreen high-definition
display with HP BrightView technology.* HP BrightView technology
improves the contrast and clarity of your display. In addition, it boasts a
high resolution of 1920 x 1080 and a fast response time of 5 ms.**
* High definition (HD) content is required to view HD images. Most current
DVDs do not provide HD images.
**All specifications represent the typical specifications provided by Hewlett-
Packard’s component manufacturers; actual performance may vary either higher or
lower.
Use Bluetooth to connect to Bluetooth-enabled devices. The diagram
shows the internal location of Bluetooth (not visible externally).
Use the built-in wireless LAN to connect to the Internet through your
existing wireless network. The diagram shows the internal location of the
wireless LAN (top left and right, not visible externally).
The wireless LAN supports IEEE 802.11 b/g/n.
4 User Guide (Features may vary by model)
Item Description (continued)
4 Microphone array Use the built-in digital microphones to record sound for your webcam
videos, and to use instant messenger or chat software to have video
chats online. The microphone is designed to provide a cleaner sound by
filtering out ambient noise in your environment. It is designed to record
from a distance of up to one-half meter (2 feet) away from the computer.
5 Webcam Create videos and snapshots that you can view, send by e-mail, and
upload to video sharing sites. Use the built-in webcam and microphone
array to have video chats with friends and family.*
To adjust the viewing angle of the webcam shot, tilt the screen, or use the
adjust lever immediately behind the webcam. You can also choose how
tightly you want to crop the view of the camera, creating a close-up view
of your face or including more of the background.
* Internet access required.
6 Power/Sleep button Press the Power/Sleep button to turn on your HP TouchSmart 9100
Business PC, or to put it into Sleep mode.
To turn off your computer, tap the Start button, and then select Shut
Down. Or tap the arrow next to the Shut Down button to switch users,
log off, lock, restart, or sleep.
7 Volume and mute
Adjust the sound level up or down, or mute the sound.
controls
8 HP TouchSmart button Turn your HP TouchSmart 9100 Business PC on and open your
HP TouchSmart software. Or, if the computer is already turned on, press
the button to open the HP TouchSmart software for quick access to your
music, photos, videos, or the Web. The HP TouchSmart button cannot
turn the computer off.
9 Memory card reader Use the built-in memory card reader to easily access photos and other
files directly from a memory card.
Supported formats include Extreme Digital (xD), Secure Digital (SD),
Secure Digital High-Capacity (SDHC), MultiMediaCard (MMC),
Memory Stick (MS), and Memory Stick Pro (MS-Pro) memory cards.
Your memory card reader also supports adapters for the following
memory cards: Mini SD, RS-MMC, Micro SD, MS-Duo, and MS Pro Duo.
- IR receiver window
(select models only)
Infrared (IR) receiver window, located on the lower-right side of the
computer. Allows for use with a remote control.
q Internal speakers Use the built-in, high-quality stereo speakers for a powerful media
experience when listening to music, or when watching your home videos
and DVDs.
w Slot-loading
CD/DVD drive
(located on back
side panel)
Watch your favorite DVD or Blu-ray disc (select models only), or listen to
your CD collection. Burn CDs, DVDs, and Blu-ray discs.*
Read and write DVD-RAM, CD-R/RW, and DVD+/-R/RW.
Read and play CD-ROM, DVD-ROM, CD Audio, DVD+/-R dual layer
(DL), DVD-Video, and Video CD.
* HP supports the lawful use of technology and does not endorse or encourage the
use of our products for purposes other than those permitted by copyright law.
Welc om e 5
Item Description (continued)
e B-CAS card slot
(select models only)
Insert your B-CAS card (provided by HP), to decrypt high-definition
television signals.
Lower-left side of the HP TouchSmart 9100 Business PC
Features and configurations vary by model
Connector Function
1 USB 2.0 Connect USB devices (USB 2.0) such as a mouse, keyboard, printers,
external hard disk drives, digital cameras, and MP3 players.
2 Audio Line In Connect MP3 players or other audio players. This connector is not for
headphones or a microphone.
3 Headphones Connect headphones to the port to listen to music without disturbing
anyone.
6 User Guide (Features may vary by model)
Connector cover
To remove the connector cover on the back of the computer, insert your finger under the gap on the
bottom-left side of the cover (A), and pull straight out (B). Replace the connector cover by aligning the
hooks on the right edge of the cover with the slots on the computer, and then pressing it until it snaps
into place.
AB
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Back of the HP TouchSmart 9100 Business PC
Features and configurations vary by model
Connector Function
1 DVI Video Out Provides digital video output for use with a second monitor or projector.
2 IEEE 1394 port Provides connectivity to data storage devices and DV (digital video)
cameras.
3 USB 2.0 ports (3) Connect USB devices (USB 2.0) such as a mouse, keyboard, printers,
external hard disk drives, digital cameras, and MP3 players.
4 LAN (Ethernet) port Connect to the Internet through your wired network.
5 Digital audio port
(SPDIF Out)
6 Audio Line Out Connect external 2.0 and 2.1 powered speakers.
7 TV In
(TV tuner models
only)
8 User Guide (Features may vary by model)
Connect to your home theater system or your surround sound digital
speakers. Supports 3.1, 4.1, and 5.1 speakers.
Connect your TV signal source to watch, record, and pause live TV. This is
an F-type coaxial TV input signal connector.
Connector Function (continued)
8 S-Video In
(TV tuner models
Capture analog video from a video camera, or connect to a set-top box
for TV input.
only)
9 Stereo Audio In (TV
tuner models only)
- IR emitter (blaster)
(select models only)
Connect audio for A/V input from a set-top box, digital video camera, or
other video device.
Adhere to your TV set-top box IR receiver area to receive the remote
control signal while watching and recording TV programs. This is not
required if you do not use a set-top box. A remote control is included with
select models only.
q USB 2.0 ports (2) Connect USB devices (USB 2.0) such as a mouse, keyboard, printers,
external hard disk drives, digital cameras, and MP3 players.
w Audio Line In Connect MP3 players or other audio players. This connector is not for
headphones or a microphone.
= Headphone jack Connect headphones to the port to listen to music without disturbing
anyone.
r Power connector Plug the power adapter into the computer.
t Wireless keyboard
Receiver for optional wireless keyboard and mouse.
and mouse receiver
(select models only)
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Activity LED indicator lights
The following are the activity indicator light-emitting diodes (LEDs) on your HP TouchSmart 9100 Business
PC:
LED What it Does
1 Webcam Indicates webcam activity.
2 Power Indicates the power state: blue indicates power on, and amber
indicates Sleep mode.
3 Hard disk drive Indicates hard disk drive activity.
4 Memory card reader Indicates memory card reader activity. When the LED is flashing, do
not remove your memory card.
When the LED is off, no card is inserted. A solid LED indicates that a
card is inserted with no read or write capacity. A flashing LED
indicates that there is memory card activity, and that a card has
read/write capacity.
5 Remote control IR receiver
(select models only)
6 Wireless keyboard and
mouse receiver (select
models only)
7 Optical disc drive Indicates optical disc drive is in use.
Indicates that your computer is working with your remote control to
navigate windows, record TV shows, and perform other activities in
Windows Media Center.
Indicates wireless signals received from optional wireless keyboard
and mouse. The LED is visible from the back of the computer.
10 User Guide (Features may vary by model)
Connecting the Power Source
Plug the power cord into the AC adapter (external power supply), and the AC adapter cord into the back
of the computer. Route the power cord through the notch in the computer stand, and then plug the power
cord into an AC power source through a surge protector/uninterruptible power supply (UPS).
Cable Management
The HP TouchSmart 9100 Business PC includes a cable-management feature located behind the back
connector cover. To use the cable-management feature:
1 Remove the connector cover on the back of the computer by inserting your finger under the gap on the
bottom-left side of the cover (A), and then pulling straight out gently (B).
AB
Welc om e 11
2 Route your cables through the cable routing clip (C), and out from the back of the computer.
C
3 Replace the connector cover by aligning the hooks on the right edge of the cover with the slots on the
computer, and then pressing it until it snaps into place. Then, route the cables through the open area
between the plastic plate and the bottom of the stand (D).
D
12 User Guide (Features may vary by model)
Computer Stand
The HP TouchSmart 9100 Business PC is shipped with the computer stand collapsed against the back of
the computer. To assure that the computer is in a stable position on your desktop, pull the computer stand
open until it snaps into place. Then, if you want to change the angle of the HP TouchSmart 9100, hold
each side of the computer, and tilt it (the monitor moves forward; the stand stays in place) to an angle of
between 5 degrees and 40 degrees from the vertical.
CAUTION: Make sure the angle of the computer is at least 5 degrees from the vertical;
otherwise the computer will be unstable and could fall over.
40°
max
5° min.
CAUTION: The computer stand stays in place as you increase the angle; the computer moves
forward. Take care that the computer screen does not move off the table.
Computer Swivel
The computer allows a usable range of motion with the swivel feature.
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Keyboard and Mouse
Your keyboard and mouse can be connected to any USB connector on the lower left side or back side of
HP TouchSmart 9100 Business PC. See “Back Side of the HP TouchSmart 9100 Business PC” in this
chapter for illustration.
Wireless Keyboard and Mouse
An optional wireless keyboard and wireless mouse are available on select models. To set up the wireless
keyboard and mouse, remove the battery tabs on both the keyboard and the mouse. Also, make sure the
Power switch on the bottom of the mouse is in the On position (the keyboard does not have a Power
switch). Then, turn on the computer. If you have trouble using the keyboard and mouse, manually
synchronize them as explained in the next procedure.
The keyboard is designed to fit under your computer when not in use. Your product may vary from the one
shown here. The wireless receiver shown here is preinstalled in the computer.
IMPORTANT: For better mouse battery life and performance, avoid using your mouse on a dark or
high-gloss surface, and turn mouse power off when not in use.
Synchronizing the wireless keyboard or mouse
The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your
HP TouchSmart PC. The keyboard and mouse should work immediately after you first pull the battery tabs
to activate the preinstalled batteries, and then turn on the mouse (2).
You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.
To synchronize them:
14 User Guide (Features may vary by model)
Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and
away from interference from other devices.
Keyboard: Press the Connect button on the bottom of the keyboard (1) for five seconds. The blue
activity LED from the wireless receiver illuminates when the synchronization command has been
received and turns off when synchronization is complete.
Mouse: Press the Connect button on the bottom of the mouse (3) for five seconds. The blue activity
LED from the wireless receiver illuminates when the synchronization command has been received and
turns off when synchronization is complete.
If this does not work, remove and then re-insert the wireless keyboard and mouse receiver from the back of
the computer and then synchronize the keyboard and mouse again.
Adding Hardware
HP TouchSmart 9100 Business PCs may not be compatible with all of the hardware you add. Make sure
your hardware is compatible with the operating system.
Determining Whether Your System Is 64-bit or
32-bit
1 Tap the Start button, and then tap Help and Support.
2 Tap Troubleshooting Tools, and then tap System Information.
3 Tap Touch here to open System Information.
4 After the System Information displays, view Operating System, Name. It will appear as either
(64-bit) or (32-bit).
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Optical Disc Drive
Use your CD/DVD drive to play and record CDs and DVDs, and Blu-ray discs (select models only). The
slim-slot CD/DVD drive does not have a disc tray. To insert a disc, turn the data side toward the back of
the computer (label side forward) and slide the disc into the drive slot.
A
To eject a disc, make sure the power is turned on and then press the Eject button (A) on the side of the disc
drive. You can also tap the Start button, tap Computer, press and hold (or with the mouse, right-click)
the CD drive, and then tap Eject.
If the disc gets stuck, refer to the Limited Warranty and Support Guide for the telephone number to contact
HP Support.
Connecting to the Internet
Your HP TouchSmart 9100 Business PC is designed to support a wireless (select models only) or wired LAN
that connects your computer to other devices, such as printers and other PCs. The network connection to the
Internet is usually through a broadband modem (digital subscriber line [DSL] or cable), which requires a
separate subscription.
For a wireless LAN, the HP TouchSmart 9100 includes a built-in wireless LAN antenna, which you
can use to access your wireless home network.
For a wired LAN, connect an Ethernet cable (sold separately) to the Ethernet connector on the back
of the computer, and then connect the other end to the network router or broadband modem.
Wireless home network
Wireless access point and Internet service are required and not included. Availability of public wireless
access points may be limited.
First-time wireless network installation requires that you:
1 Purchase high-speed Internet service from an Internet service provider (ISP).
2 Purchase a broadband modem (DSL or cable). This may be provided by the ISP.
3 Purchase and install a wireless router (sold separately), if one is required.
NOTE: Broadband modem and router installation procedures vary, depending on the manufacturer.
Follow the manufacturer’s instructions.
16 User Guide (Features may vary by model)
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