HP Surestore 2.28 Tape Library User Manual

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HP DLT Tape Library

28/48-Slot

User’s Guide

Models A4850A and A4855A

November 1997

Print e d in U S A

DLT and DLTtape are trademarks of Quantum

Notice

This document contains information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another lan guage. The information containe d in this document is subject to change without notice.

See Appendix B for important safety and regulatory information.

Printing Histor y

New editions of this manual incorporate all material updated since the previous edition. The manual printing date and part number indicate the current editi on. The p ri n tin g d ate changes when a new edition is printed. (Minor corrections and updates incorporated at reprint do not cause this date to change.)

November 1997 Edition 1

Typographical Conventions

This manual uses the following typographical conventions:

Font Used for

Italics Document titles and statements that need to be

emphasized

Typewriter Font Commands you type on your keyboard or screen

menu items you can select

COMMAND TEXT Information displayed in the display window of

the library

KEYCAP TEXT

NOTE Notes provide information that can be helpful in understanding the operation

of the product.

CAUTION Cautions call attention to an operating procedure or practice that could

result in damage to the product if not correctly performed. Do not proceed

beyond this box until you fully understand and meet the indicated conditions.

WARNING

War nings call attention to a procedure or practice that could result in personal injury or loss of data if not correctly performed.

proceed beyond this box until you fully understand and meet the indicated conditions.

This warning symbol on a product label indicates that personal injury could result if the product is used improperly, and that mo re detailed information is given in the installation and/or user manuals.

Keys on the library control panel

Do not

iii

1 Product De s cription

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

HP DLT Tape Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Product Matrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Supported Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Library Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

SCSI Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Quantum DLT4000 and DLT7000 Drive Mechanism Specifications . . . . . 1-9

DLT Tape Library Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

DLTtape Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

DLT Tape Library Product Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

2 Library Installa tio n

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Step 1: Choose a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Step 2: Prepare Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Step 3: Install SCSI Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Step 4: Connect the Library to the Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Step 5: Connect Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Step 6: Configure the Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Moving or Shipping the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

3 Tape Cartridges

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Choosing Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Labeling Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Write-Protecting Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Maintaining Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Contents

4 Library Operat i on

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Operating the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Understanding the Display Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Drive Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Activity Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Control Panel Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

First Level Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Second Level Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Entering the Administration Menu Password . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Setting a New Administration Menu Password. . . . . . . . . . . . . . . . . . . . . . . . 4-8

Specifying SCSI Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Viewing the Current SCSI Address Settings. . . . . . . . . . . . . . . . . . . . . . . . 4-10

Setting the SCSI Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Interpreting the SCSI Bus Status Indicator LEDs . . . . . . . . . . . . . . . . . 4-12

Setting the Robotics Controller Bus Type . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Loading Cartridges Into the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Loading Cartridges Through the Mailslot . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

If a Tape Cartridge Will Not Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

Loading Cartridges Through the Bulk Load Access Door . . . . . . . . . . . . 4-17

Security Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

Removing Cartridges from the Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

Ejecting Cartridges Through the Mailslot. . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

If a Tape Cartridge Will Not Eject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

Removing Tape Cartridges Through the Bulk Load Access Door. . . . . . 4-21

Security Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22

Cleaning the Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

If the Cleaning Cartridge Will Not Load . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25

Drive Cleaning Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

Contents

Clearing a Drive Cleaning Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27

Setting a Configuration Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29

Retrieving Performance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32

Running an Internal Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36

Using Online Repair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42

Operating System-based Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42

Running Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43

DLT Drive Expert Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44

Robotics Controller Expert Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45

Resolving Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46

A Supplies and Accessories

Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2

B Safety and Regulatory In formation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2

Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3

CDRH Regulations (USA Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3

Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4

FCC Radio Frequency Interference Statement (USA Only) . . . . . . . . . . . .B-4

EC Radio Frequency Interf erence Statement (Europe Only). . . . . . . . . . .B-4

United Kingdom Telecommunications Act 1984 . . . . . . . . . . . . . . . . . . . . .B-4

EC Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5

Herstellerbescheinigung . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-6

English Translation of German Sound Emission Directive . . . . . . . . . .B-6

Turvallisuusyhteenveto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-6

English Translation of Finnish Regula tory Information. . . . . . . . . . . . .B-7

Japanese VCCI Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8

English Translation of Japanese VCCI Statement . . . . . . . . . . . . . . . . . .B-8

vii

Contents

viii

Figures

Figure 1-1 HP DLT Tape Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Figure 1-2 Location of Library Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Figure 1-3 Right Side Panel and Bulk Load Access Door. . . . . . . . . . . . . . . . 1-7

Figure 1-4 SCSI Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Figure 3-1 Proper Label Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Figure 3-2 Write-Protect Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Figure 4-1 Library Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Figure 4-2 Control Panel Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Figure 4-3 Loading Tape Cartridges Through the Mailslot. . . . . . . . . . . . . . 4-15

Figure 4-4 Loading Tape Cartridges Through the Bulk Load Acce ss Door 4-17 Figure 4-5 Remo ving Tape Cartr idges Through the Bulk Load Access Door4-21

Figures

Tables

Table 1-1 DLT Tape Library Offerings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Table 1-2 Upgrade/Conversion Kits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Table 1-3 DLT Tape Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Table 1-4 Supported Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Table 1-5 DLT Drive Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Table 1-6 Library Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Table 1-7 Tape Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Table 1-8 Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Table 1-9 Product Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Table 2-1 Location Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Table 2-2 Required Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Table 2-3 Drive SCSI Connection Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Table 2-4 SCSI Interface Mode Switch Settings. . . . . . . . . . . . . . . . . . . . . . . . 2-7

Table 3-1 Supported Tape Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Table 3-2 Tape Cartridge Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Table 4-1 SCSI ID Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Table 4-2 Default SCSI Address Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Table 4-3 SCSI Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Table 4-4 Loading Tape Cartridge Error Messages . . . . . . . . . . . . . . . . . . . . 4-16

Table 4-5 Removing Tape Cartridge Error Messages . . . . . . . . . . . . . . . . . . 4-20

Table 4-6 Error Messages When Loading Clean in g Cartridges . . . . . . . . . . 4-25

Table 4-7 Drive Cleaning Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

Table 4-8 Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29

Table 4-9 Information Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32

Table 4-10 Tests Available from the Control Panel . . . . . . . . . . . . . . . . . . . . 4-37

Table 4-11 Support Tool Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42

Table 4-12 Drive Expert Tool Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44

Table 4-13 Robotics Controller Expert Tool Commands. . . . . . . . . . . . . . . 4-45

Tables

Table 4-14 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47

Table A-1 Basic Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

xii

1Product Description

1-1

Product Description

Overview

• HP DLT T ape Library

• Product Matrix

• Supported Platforms

• Library Features

• Specifications

1-2

HP DLT Tape Library

• Fully automated

• State-of-the-art patented HP robotics

• Industry-leading data availabilit y

• Industrial-strength durability

• User-maintenance-free library system Tab le 1-1 on page 1-4 describes available configurations.

Figure 1-1 HP DLT Tape Library

Product Description

HP DLT Tape Library

Product Description

1-3

Product Description

Product Matrix

Table 1-1 DLT Tape Library Offerings

Library Mode l HP Product Number Drives Slots

DLT 4000 2/28 A4850A #402 Two DLT4000 28 DLT 4000 4/28 A4855A #404 Four DLT4000 48 DLT 7000 2/28 A4850A #702 Two DLT7000 28 DLT 7000 4/48 A4855A #704 Four DLT7000 48

Table 1-2 Upgrade/Conversion Kits

Upgrade Kits HP Product

Number

DLT 4000 2-Drive/Capacity Upgrade Kit A4862A DLT4 000 2/28 DLT4 000 4/48

DLT 7000 2-Drive Conversio n Kit * A4863A DLT4 000 2/28 DLT7 000 2/28

DLT 7000 2-Drive/Capacity Upgrade Kit A4864A DLT7 000 2/28 DLT7 000 4/48

* To convert a DLT4000 4/48 to a DLT7000 4/48, order tw o DLT7000 2-Drive Conversion Kits (A4863A).

Table 1-3 DLT Tape Media

Media HP Product Number

HP DLTtape Type III XT C5141A HP DLTtape Type IV C5141F

Cleaning Cartridge C5142A

Upgrades/

Converts

1-4

Supported Pl atforms

Table 1-4 Supported Platforms

Product Description

Supported Platforms

Product Description

Servers

Workstation

On supporting platforms, the library can be connected to an HP Fibre Channel SCSI multiplexer (HP A3308A and HP A3511A/Z) and thereby benefi t from Fibre Channel speed and dis t an ce. The FC-SCSI multiplexer is supported on K, T, and V platforms running HP-UX 10.20 TFC or higher. (Consult an HP sales representative for the latest information.)

D-Class E-Class K-Class Nova T-Class V-Class J-Class

1-5

Product Description

Library Features

Figure 1-2 Location of Library Features

Front Panel Back Panel

Mailslot

Power switch

Front and back lower panels

Power connector

SCSI ports

SCSI interface mode switches

settings for each SCSI bus.

SCSI bus indicators

indicator.

Control panel

operations.

1-6

is used to load and unload single tape cartridges.

turns power to the unit on and off.

cover the front and back of the library.

connects the power cord to the library.

allow connection of the library to the host using SCSI cables.

specify termination and term power

indicate SCSI bus status. Each SCSI bus has an

displays messages and allows selection of library

Figure 1-3 Right Side Panel and Bulk Load Access Door

Unlock with key and remove

the bulk load access door to load multiple tape cartridges.

Product Description

Library Features

Product Description

1-7

Product Description

Library Features

SCSI Ports

SCSI ports allow connection of the library to a host using SCSI cables. Each SCSI port has its own bus.

The SCSI interface mode switches specify term power and termination settings.

Single-ended/differential mode for the library bus (bus 0) is set from the control panel (see “Setting the Robotics Controller Bus Type on page 4-13 for details). All drive buses are differe nti al.

Figure 1-4 SCSI Ports

SCSI Interface

mode switches

Differential

Library bus

Bus 0

Single ended

Drive 1 bus

Bus 1

Drive 2 bus

Bus 2

SCSI bus status

indicator LEDs

Drive 3 bus

Bus 3 (four-drive library only)

All drive buses are differential

Drive 4 bus

Bus 4 (four-drive librar y o nl y)

1-8

Specifications

Quantum DLT4000 and DLT7000 Drive Mechanism Specifications

Table 1-5 DLT Drive Specifications

Characteristic DLT4000 DLT7000

Performance

Product Description

Specificati ons

Product Description

Read/write transfer rate: maximum sustained (DLTtape Type IV)

Average access time 68 seconds 60 seconds Rewind 45 seconds (average)

Loading time to BOT (for previously written tape)

Unloading time to BOT

External Interface 8-bit SCSI-2, differential 16-bit fast/wide SCSI-2, differential Internal Interface 8-bit SCSI-2, single-ended 16-bit fast/wide SCSI-2, single-ended Read-write head 2-channel, fer rite w/MIG 4-channel, ferrit e w/ MIG Recording format 128 track serial serpentine variable

non-compressed mode:

1.5 MB/second compressed (2:1 typical):

3.0 MB/second

90 seconds (maximum) 48 seconds (average) 48 seconds (average)

17 seconds (average) 17 seconds (average)

block (64 pairs) 256-tpi track density

non-compressed mode:

5.2 MB/second compressed (2:1 typical):

10.0 MB/second

60 seconds (average) 120 seconds (maximum)

208 track serpentine (52 quads) 416-tpi track density

Data compress algorithm

DLZ DLZ

1-9

Product Description

Specifications

Table 1-5 DLT Drive Specifications (Continued)

Characteristic DLT4000 DLT7000

Reliability

Soft read error rate

Soft write error rate Hard read error rate Hard write

1 in 10

bytes minimum

(read as one error maximum allowable in 10

of data read

minimum)

1 x 10

bytes minimum 1 x 106 bytes minimum

1 x 10

bytes minimum 1 x 1017 bytes minimum

Not allowed Not allowed

1 in 10

bytes minimum

(read as one error maximum allowable in 10

minimum)

error rate Undetected

1 x 10

bits read 1 x 1027 bits read

error rate MTBF 80,000 hours 200,000 hours Head life 10,000 hours 30,000 hours

Power Specifications

Total Power consumption

5 volt supply 5.0 V +/- 5% (maximum)

22 W (average) 33 W (m a x i m u m)

@2.5 A (average) ,

3.0 A (maximum)

37 W (average) 47 W (maximum)

5.0 V +/- 5% (maximum) @3.6 A (average),

3.8 A (maximum)

of data read

12 volt supply 12.0 V +/- 5%

@ 0.8 A (average),

1.5 A (maximum)

1-10

12.0 V +/- 5% @ 1.6 A (average),

2.6 A (maximum)

Table 1-5 DLT D rive Specifications (Continued)

Characteristic DLT4000 DLT7000

Physical Specifications

Product Description

Specificati ons

Product Description

Form factor 5 1/4 in. (height with modified

depth)

5 1/4 in. (height with modified

depth) Height 3.25 in. (w/o bezel) 3.25 in. (w/o bezel) Width 5.7 in. (behind bezel) 5.7 in. (behind bezel) Depth 9.0 in. (measured from back of front

bezel)

9.0 in. (measured from back of front

bezel) We ight (net) 6 lb 7 oz 6 lb 7 oz

1-11

Product Description

Specifications

DLT Tape Library Specifications

Table 1-6 Library Specifications

Characteristic A4850A and A4855A Libraries

Performance

A verage tape access

A verage tape exchange

Interface SCSI-2 (single ended or differential)

MTBF 100,000 hours MSBF (robotics) 1 million swaps Preventive

maintenance

Total power consumption

Line voltage 100 - 127/

Line frequency 50 to 60 Hz

Height 914 mm (36 in.)

<12 seconds

24 seconds (mean time to eject tape from drive, robotically exchange tape from magazine and reload drive)

Reliability

None required

Power Requirements

200 W (typical) NOTE: After 30 minutes of non-operation, 260 W (maximum) the library oper ates in reduced power mode.

200 - 240 Vac

Physical Specifications

Width 863 mm (33. 9 in .) Depth 482 mm (19 in.) W eigh t (net) 100 kg (220 lbs) W e igh t (packaged) 127 kg (280 lbs)

1-12

DLTtape Specifications

Table 1-7 Tape Specifications

Characteristic DLTtape Type III XT DLTtape Type IV

Product Description

Specificati ons

Product Description

Formatted capacity 15 GB

(non-compresse d) 30 GB

(2:1 typical compression)

20/35 GB

(non-compressed)

40/70 GB

(2:1 typical compression) Basic description 0.5 in . (metal part icle) 0.5 in. (metal par t icle) Tape length 1167 ft 1778 ft Cartridge

4.1 in. x 4.1 in. x 1.0 in. 4.1 in. x 4.1 in. x 1.0 in.

dimensions Shelf life

30 years (min) @ 20 40% RH

(non-condensing)

Usage 1,000,000 passes (min)

10,0 00 lo a d s/unlo a d s (min)

30 years (min) @ 20o C

40% RH

(non-condensing)

1,000,000 passes (min)

10,000 loads/unloads (min)

1-13

Product Description

Specifications

Envir onmental Specifications

Table 1-8 Environmental Specifications

Characteristic Tape/Drive DLT Tape Library

Temperature and Humidity

Operating 10° to 40° C

20% to 80% RH (drive, non-condensing) 40% to 60% RH (tape, non-condensing)

Non-operating w/o disk

Storage/shi pmen t -40° to 66° C (drive)

Archive 18° to 28° C

Operating 0 to 30,000 ft N/A Non-operating 0 to 50,000 ft N/A

0° to 55° C 10% to 95% RH (non-condensing)

16° to 32° C (tape) 10% to 95% RH (non-condensing)

40% to 60% RH (non-condensing)

Gradient

10° C/hour 10° C/hour

Altitude

Shock

10° to 40° C 10% to 90% RH (non-condensing)

-40° to 60° C 10% to 95% RH (non-condensing)

-30° to 60° C (<14 consecutive days)

Operating 60 half sine shock impulses of 5 g’s

for 11 seconds in 3 axes

Non-operating half sine, 55 g, 11 ms

half sine, 140 g, 2 ms half sine, 15 g, 20 ms half sine, 150 g, 3 ms half sine, 40 g, 11.8 ms (all measured in 6 axes)

1-14

4-in. half sine edge drop, 4 faces

30 g (trapezoidal wave, edge drop)

Table 1-8 Environmental Specifications (Continue d)

Characteristic Tape/Drive DLT Tape Library

Package shock

Product Description

Specificati ons

Product Description

Drop tests 42 in. (packaged drive dropped on six

sides, three edges, one corner)

Vibration

Operating random 5 - 500 Hz @ 1 grms

10 minutes, 3 axes

Operating sine 0.25 g peak 10 - 300 Hz

0.1 g peak 300 - 500 Hz 10 - 500 - 10 Hz @ 1/4 octave/minute in 3 axes

Non-operating random

Non-operating swept-sine

5 - 500 Hz @ 2 grms 60 minutes, 6 axes

5 - 10 Hz @ 0.5 g peak 10 - 50 Hz @ 1 g peak 50 - 500 Hz @ 3 g peak 5 - 500 - 5 Hz @ 1/2 octave/minute in 6 axes

Non-operating random packaged

Non-operating swept si ne packaged

2 - 200 Hz @ 1.5 grms 6 axes, dwell = 30 m

5 - 150 Hz @ 0.5 g peak 5 - 150 - 5 Hz @ 1/2 oct/min, 6 axes with d w e l l at lo west nat ural resonance in each axes

12-in. drop, 5 faces

0.21 grms

N/A

2.1 grms

0.5 grms (0 to peak)

1.49 grms, top-to-bottom

0.5 G (0-pk), 3 - 200 - 3 Hz 1 oct/min, 1 axis (top-to-bottom)

Acoustic Emission

Media exchange N/A 6.5 Bels Read/write

4.3 Bels (maximum) A-weighted 6.5 Bels

operation

1-15

Product Description

Specifications

DLT Tape Library P r oduct Cert ifications

Table 1-9 Product Certification

Safety EN60950/IEC 950 Electromagnetic

emissions

Laser EN60825 (1994)/IEC 825 (1993) +A1, Laser Class 1

EN55022/CISPR - 22, Class A EN50082 - 1 EN55024 - 2/IEC 1000 - 4 - 2, 4kV CD,

8kV AD EN55024 - 3/IEC 1000 - 4 - 3, 3 V/m EN55024 - 4/IEC 801 - 4,

1kV Peak Power l ines

0.5 kV Signal lines FCC 47 CFR Part 15 - Cla ss “A” VCCI Class A EN61000 - 3 - 2/IEC 1000 - 3 - 2 EN61000 - 3 - 3/IEC 1000 - 3 - 3

1-16

2 Library Installatio n

2-1

Library Installation

Overview

To install the library:

1. Choose a location.

2. Prepare the necessary components.

3. Install the SCSI cards.

4. Connect the library to the host.

5. Connect power.

6. Configure the host . This chapter also explains how to move or ship the library.

NOTE Installation must be performed by HP qualified personnel.

2-2

Step 1: Choose a Location

Choose a location that meets the following criteria. Take the library there before unpacking it.

Table 2-1 Location Criteria

Characteristic Requirement

Library Installation

Step 1: Choose a Location

Room temperature 50°-104° F (10°-40° C) Power source AC power voltage: 100-127/200-240 V Air quality Minimal so urces of particulate contamination . Avoid areas near frequently

used doors and walkways, stacks of supplies that collect dust, and smoke-filled rooms.

CAUTION: Excessive dust and debr is can damage tapes and tape drives .

Adequate clearance

Positioning the library depends on how it will fit in the computer room.

Placed in a row of peripherals with the mailslot facing out:

Fron t 86 c m ( 3 4 in.) for operato r

access

Back 56 c m ( 2 2 in.) fo r co o ling

and service

Sides Adjacent to other cabinets;

roll library out to access the bulk load access door

wall

Back

Bulk load

access

Free standing/against a wall:

Front 61 cm (24 in. ) for operator

access

Back 61 cm (24 in.) for service

access

Sides 30.5 cm (12 in.) for service,

operator access, and cooling; roll library out to access the bulk load access door

wall

Bulk load

access

Back

Mailslot

Front

Library Installatio n

Mailslot Front

2-3

Library Installation

Step 2: Prepare Components

Make sure all required components are available.

Table 2-2 Required Comp onents

Component Installation Notes

Library Do not unpack the library until it is in the

proper location.

SCSI cards Required number of cards installed in host depends on

library configuration. Connect drives to differential fast/wide SCSI cards. Connect robotics controller to a fast/wide differential or a single-ended SCSI card.

SCSI cables Required number of cables (68-pin) is one per drive and

one for the robotics controller. Maximum cable length (total) is 25 meters if connected to a differential SCSI

card and 6 meters for a single-ended SCSI card. Power cord Power cord is included wit h library. Data cartridge One HP DLTtape IV data cartridge is included with

library. Cleaning

cartridge

If any components are missing, contact a sales representative.

2-4

Cleaning cartridge is included with library.

Library Installation

Step 3: Install SCSI Cards

Install the single-ended or differential SCSI cards into the host. Refer to the host user manual and the card installation instructions for

information on inst alling the cards.

Library Installatio n

2-5

Library Installation

Step 4: Connect the Library to the Host

1. Ensure that the host has been properly shut down and powered off.

2. Remove the back panel (lift up on the bottom of the panel, then pull it away).

3. Use SCSI cables to connect the drives to the host, as explained in the following table.

Table 2-3 Drive SCSI Connection Options

Library Mo del SCSI Configuration

Non-daisy chaine d Daisy chained

DLT4000 2/28 Connect drive ports 1 and 2 to

their own host SCSI cards.

Connect drive ports 1 and 2 together; connect to a single host SCSI card.

DLT4000 4/48 Connect drive ports 1, 2, 3, and

4 to their own host SCSI cards.

DLT7000 2/28 Connect drive ports 1 and 2 to

their own host SCSI cards.

DLT7000 4/48 Connect drive ports 1, 2, 3, and

4 to their own host SCSI cards.

4. Connect the library (bus 0) to a dedicated host SCSI card.

NOTE Connecting other peripherals to the library or drive buses is not supported.

Connect drive ports 1 and 2 together; connect to a single host SCSI card.

Connect drive ports 3 and 4 together; connect to a single host SCSI card.

Not supported

2-6

5. For each bus, set the SCSI interface mode switch as follows.

Table 2-4 SCSI Interface Mode Switch Settings

Setting Purpose Set to

Library Installation

Step 4: Connect the Library to the Host

CAUTION

Term Pwr Sends termination

power to the bus

Termination Terminates the SCSI

bus; functions the same as a physical terminator

Do not use a physical term inat or.

If a physical terminato r is attach ed an d

ON if one port on the bus is open

OFF if both ports on the bus are connected to a cable

termination is set to ON, the bus will be overterminated, which could cause the device to function incorrectly.

Library Installatio n

2-7

Library Installation

Step 5: Connect Power

Use the power cord shipped with the library.

1. Make sure the power switch on the front of the library is switched off.

2. Plug the power cord into the power port on the back of the library.

3. Plug the other end of the power cord into a three-hole grounded outlet.

4. Turn on the power switch. SELF TEST and NOT READY alternately appear in the dis play wind ow on

the library. Once the power on test completes (approximately 3 minutes), the drive status information appears in the display window. (See “Understanding the Display Window” on page 4-4.)

NOTE If the drive status information does not display, the power on test was not

successful and DEVICE FAILED displays. For troubleshooting procedures, see “Troubleshooting” on page 4-41.

5. Turn on power to the host.

2-8

Library Installation

Step 6: Configure the Host

Configuring th e lib r ary on the host includes An HP qualifi ed service representative must configure the library on the host. This procedure includes installing drives, creating device files an d verifying the configuration.

Library Installatio n

2-9

Library Installation

Moving or Shipping the Library

To move or ship the library:

1. Properly shut down and power off the host.

2. Remove the cartridges (see s of t ware package documentation).

3. Verify that the drives are empty ( displays after th e drive number).

4. Turn off the power switch on the front of the library.

5. Remove the back cosmetic panel (lift up on the bottom of the panel, then pull it away).

6. Remove the power cord and the SCSI cables.

7. Raise the leveler feet (use a 1/2-inch wrench).

8. Tran s p o rt the l ib rary:

• To move the library a short distance, carefully roll the library to its

new destination.

• To ship the library, repackage the library in the same materials and

ship it in the same manner in which it was received, then unpack it at its new destination.

CAUTION The library can be seriou sly damaged if it is not shipped usi n g appro priate

shipping mater ials. A servi ce representativ e can provide ass istance or advice on how to best repackage and ship the library.

9. Lower the leveler feet.

10. Re-install the library. Refer to installation steps 3 throug h 6 in this chapter .

2-10

3 Tape Cartridges

3-1

Tape Cartridges

Overview

• Choosing Tape Cartridges

• Labeling Tape Cartrid ges

• Write-Protecting Tape Cartridges

• Maintaining Tape Cartridges

3-2

Tape Cartridges

Choosing Tape Cartridges

Table 3-1 Supported Tape Types

Cartridge Type Available Densities

HP DLTtape IV Data Cartridge 20 GBytes (DLT4000 drive)

35 GBytes (DLT7000 drive)

HP DLTtape III XT Data Cartridge 15 GBytes

NOTE Hewlett-Packard rec ommends using the HP DLTtape IV Data Cartr idge. (See

Appendix A for ordering information.)

3-3

Ta pe C art ridg es

Tape Cartridges

Labeling Tape Cartridges

Make it a practice to use bar code labels on the tape cartridges. The host software may need to keep track of the following information and the associated bar code:

• date of format or initialization

• cartridge owner (such as group or department)

• storage purpose (such as backup, old version of operating system)

If the host software does not keep track of this information, create a method of doing so.

Slide the label into the sl ot on the face of the cartridge as illustr ated in Figure 3-1.

NOTE If bar code labels are not used and the Barcode On/Off configuration is set to

On, the Inventory C heck tes t perfo rmance can be signifi cantl y im pacted. Thi s test runs when the library is powered on and whenever the bulk load access door is used.

See Appendix A for information about ordering additional bar code labels.

Figure 3-1 Proper Label Position

3-4

Tape Cartridges

Write-Protecting Tape Cartridges

Write-Protecting Tape Cartrid ges

The use of the write protect switch ensur es data safety for files that have been previously wri tten t o the tape and prevents any additional files from being written to the tape.

To change the write-protect setting,

• Left to

prevent

data from being written to the cartridge. The orange indicator on the cartridge can be seen when the write- p rotect switch is in the “ON” position (see “A” in Figure 3-2).

•Right to

data to be written to the cartr idge. The or ange i ndicator on

allow

the cartridge cannot be seen when the write-protect switch is in the “OFF” position (see “B” in Figure 3-2).

With the write-protect switch in either position, data can be read from the cartridge.

Figure 3-2 Write-Prote ct Switch Settings

Write-Protected

move the write-protect switch:

Ta pe C art ridg es

Not Write-Protected

3-5

Tape Cartridges

Maintaining Ta pe Cartridges

Maintaining Tape Cartridges

Table 3-2 Tape Cartridge Maintenance

DO NOT Do

• Expose cartridges to magnetic fields.

• Leave cartridges in the tape drive when library power is off.

• Expose cartridges to extreme temperatures or extreme humidity. Acceptable operating temperatures range from 10- 40° C (50-104° F). Acceptable storage temperatures range from 16-32° C (60-90° F). Accep table operati ng humidity ranges from 20-80%; acceptable storage humidity ranges from 10-95%.

• Expose cartridges to moisture or direct sunlight.

• Drop the cartridges or carry them in a loose container that could submit the cartr id ges to any unnecessary physical shock.

• Open cartridges lid, exposing the tape to possible contamination or physical damage.

• Touch the tape surface.

• Take cartridges apart.

• Use graphite pencils, water soluble felt pens, or other debris-producing writing instruments to label cartridges.

• Store cartridges in a clean, safe place in their protective plastic containers when not in use.

• Remove dust on the outside of cartridges using a damp cloth. (Older, frequently used tapes may build up dust.)

• Store cartridges vertically, not flat.

• Store cartridges intended for archiving data in th eir plastic containers and in environmental conditions of 18-28° C (64-82° F) and 40-60% relati ve h umidity.

• Use labels like th ose include d in the accessories kit or that meet the specifications listed in Appendix A Supplies and Accessories.

• Erase a label; replace it instead.

3-6

4 Library Operation

4-1

Library Operation

Overview

• Operating the Control Panel

• Understanding the Display Window

• Entering the Administration Menu Password

• Setting a New Administration Menu Password

• Specifying SCSI Addresses

• Loading Cartridges Into the Library

• Removing Cartridges from the Library

• Cleaning the Tape Drives

• Clearing a Drive Cleaning Error

• Setting a Configuration Option

• Retrieving Perf orm ance Information

• Running an Internal Test

• Using On-line Repair

• Troubleshooting

4-2

Operating the Control Panel

Figure 4-1 Library Co ntrol Panel

Library Operation

Operating the Control Panel

Swivel Feature

allows the control panel to face either the front or side

of the library.

Activity Li gh

t indicates the following:

• Steady Green – power is on.

• Flashing Green – a tape cartridge is be in g accessed.

• Amber – fault indicator.

16-Character Display

displays information about the current operation

or drive status. An asterisk (*) indicates there is a menu beneath the option. Press

to access the menu. Press

Selection Buttons

•

CANCEL

cancels the current operation or option.

scrolls the display options backward by one. When held

perform the following operations:

to display the menu options.

continuously, the options scroll quickly.

•

scrolls the display options forward by one. When held

continuously, the options scroll quickly.

ENTER

•

selects the displayed option.

ENTER

Libr ary Operation

4-3

Library Operation

Understanding the Display Window

The display window displays drive status indicators and menu options.

Drive Status

Drive status displays when the library is in the “r ead y” state. For example:

Drive number

Status indicator

Activity indicat or

The library has two or four drives,

depending on the model.

1 2 3 4

In this example:

• Drive 1 has a cartridge insert ed and data is bei n g written to the tape.

• Drive 2 is empty.

• Drive 3 has a cartridge ins erted; the tape is being searched f orward.

• Drive 4 has a write-protected cartridge inserted.

Status Indic ators

The drive is full. The drive is empty. The drive needs to be cleaned .

The tape cartridge in th e drive is write-protected.

Blank – The drive is off-line.

Activity Indicat or s

The activity light flashes during the following operations:

Information is being written to the tape in the drive. Information is bein g read from the tape in the drive. The tape in the drive is being searched backward or is rewinding. The tape in the drive is being searched forward.

The drive is being cleaned.

4-4

Contro l Panel Optio ns

Library Operation

Understanding the Display Window

Press

while the library is in the “ready” state to display first level options. Access second level options from ADMIN* (second level options require a password; see “Entering the Ad ministration Menu Password” on page 4-7).

An asterisk (*) indicates that the option has multiple selections.

ENTER

to select the option or display

to display other available options.

When a menu selection is flashing, press the option’s selections. Press

First Level Options

LOAD* Lo ad s tape cartridges into the library storage slots. EJECT* Ejects tape cartridges stored inside the library. RELEASE DOOR Allows the bulk load access do or to be unlock ed. ADMIN* Accesses second-level options.

Second Level Options

INFO* Disp lays perform anc e information stored in the

library.

TEST* Runs internal library tests. CONFIG* Custo mizes the way the library functions. CLEAN DRIVES* Displays the drive numbers to clean. OVERRIDE DOOR* Opens door when tapes are in drives. SCSI IDs* Sets the SCSI addresses for the robotics controller

and the library drive mechan isms.

ONLINE REPAIR* Deactivates a drive for replacement.

Libr ary Operation

4-5

Library Operation

Understanding the Display Window

Figure 4-2 Control Panel Menu Tree

1 2 3 4

Drive Status Indicators

drive need s to be cleaned

C P

tape is write-protected drive is empty drive is fu ll (blank) drive is off-line drive is being cleaned

↓

drive is writing to tape drive is reading from tape searching tape forward

searching tape backward

PREV/NEXT

LOAD * EJECT *

LOAD SLOT 1

...

LOAD SLOT 48

LOAD DRIVE 1

...

LOAD DRIVE 4

LOAD CLEANING

PREV/NEXT PREV/NEXTPREV/NEXT

ENTERENTER

ENTER ENTER

EJECT SLOT 1

......

EJECT SLOT 48

EJECT DRIVE 1

EJECT DRIVE 4

EJECT CLEANING

PREV/NEXT

RELEASE DOOR

SORT BY BARCODE #SORT BY SLOT #

###### SLOT 1

......

###### SLOT 48 ###### DRIVE 1

###### DRIVE 4

EJECT CLEANING

ADMIN *

ENTER

PSWD 000 000 000

ENTER

TEST *

INFO * CONFIG *

ENTERENTER ENTER ENTER ENTER

REVISION # LIB ODOMETERS *

HOURS # MOVES # XLATES # ROTATES #

DRIVE LOADS *

DRIVE 1 # DRIVE 2 # DRIVE 3 # DRIVE 4 #

DRIVE FW * D1 REVISION # D2 REVISION # D3 REVISION # D4 REVISION #

INTERFACE FW * BUS NUM = #

FAST/WIDE SCSI 8052 REV # 8052 CKSUM # COBR A RE V # #

HARD ERRORS *

HARDWARE ERR # FRU 1-3 # MOTION <name> SOURCE # DESTINATION 1 # DESTINATION 2 # ODOMETER # MICROMOVE 1-6 # MICROMOVE ER #

SOFT ERRORS *

(same logs as “HARD ERRORS”)

RECOVERY ERRORS *

(same logs as “HARD ERRORS”)

EXERCISE MECH EXCHANGE DEMO IO DRIVE IO MAGAZINE IO MAILSLOT

INVENTORY CHECK TEST TRANSLATE TEST VERTICAL WELLNESS TEST FIND PLUNGE HOME FIND VERT HOME FIND XLATE HOME INIT MECHANICS EMPTY DRIVES EMPTY PICKER FILL PICKER REWIND MEDIA

CLEAR SOFT LOG CLEAR HARD LOG PLUNGE FULL SPD PLUNGE 1/2 SPD SENSOR TRANSLATE SENSORS MAILSLOT SENSORS STARWARS VERTICAL ENCODER

CLEAN DRIVES *

RECOVERY ON/OFF

RESTORE DEFAULTS

CLEAR ODOMETERS

STARWARS ON/OFF

NEW PASSWORD

SCSI LOG ON/OFF

SECURE ON/OFF

SECURE MAIL IN/OUT

POWER SECURE ON/OFF

REP RECOVERED ON/OFF

CONF40 ON/OFF BARCODE

ON/OFF LIGHT ENABLE ON/OFF

OVERRIDE DOOR *

ENTER

INSERT CLEANING

CLEAN DRIVE 1

CLEAN DRIVE 2

CLEAN DRIVE 3

CLEAN DRIVE 4

CLEAN DRIVE ALL

SCSI IDs *

SET IDs * LIB BUS 0 ID # DRV1 BUS 1 ID # DRV2 BUS 2 ID #

DRV3 BUS 3 ID # DRV4 BUS 4 ID # UPDATE IDs NOW

VIEW IDs * BUS0 LIB ID # BUS1 DRV1 ID # BUS2 DRV2 ID # BUS3 DRV3 ID # BUS4 DRV4 ID #

SET LIB BUS * DIFFERENTIAL/ SINGLE ENDED

ONLINE REPAIR *

DRIVE POWER *

DRV1 POWER ON/OFF DRV2 POWER ON/OFF DRV3 POWER ON/OFF DRV4 POWER ON/OFF

DRIVE STATUS * DRV1 ON/OFF GOOD/

PENDING/FAILED

DRV2 ON/OFF GOOD/

PENDING/FAILED

DRV3 ON/OFF GOOD/

PENDING/FAILED

DRV4 ON/OFF GOOD/

PENDING/FAILED

• An asterisk (*) indicates menu choices below the displayed option.

•Press

PREV ENTER CANCEL

to scroll through the menus or options.

to select a menu or option.

to go “up” a level on the menu tree.

4-6

Library Operation

Entering the Administration Menu Password

Enterin g the Administration Menu Password

1 2 3 4 ➔ ADMIN* ➔ PSWD 000-000-000 ➔ CONFIG*

A numeric password is required to access options beneath ADMIN* menu of the library (see Figure 4-2 on page 4-6). A three-part password of 000- 000-000 is set at the factory. To all ow only au th orized persons to access the library and change operation settings, the password must be changed.

NOTE To change th e password, see “Setting a New Admini str ation Menu Password”

on page 4-8. Do not forget the password. Only an HP qualified service representative can

reset the security code to the factory setting.

To enter the password:

1. Verify that the drive status displays (if not, press

2. Press

until ADMIN* displays, then press

ENTER

CANCEL

until it does).

3. PSWD 000-000-000 displays, and the first set of zeros flashes.

ENTER

Press

to accept this number (if no password has been set), or pres s

until the set number displays. Press

ENTER

4. The middle set of zeros flash es.

ENTER

Press

to accept this number (if no password has been set), or pres s

until the set number displays. Press

ENTER

5. The last set of ze ros flashes.

ENTER

Press

To access options under the ADMIN* menu, press desired option displays, then press

to accept this number (if no password has been set), or pres s

until the set number displays. Press

ENTER

. INFO* displays.

until the

Libr ary Operation

4-7

Library Operation

Setting a New Administration Menu Password

1 2 3 4 ➔ ADMIN* ➔ PSWD 000-000-000 ➔ CONFIG* ➔ NEW PASSWORD

NOTE Do not forget the password. Only an HP qualified service representative can

reset the security code to the factory setting.

To set a new password:

1. Follow the steps on the previous page to enter the existing or factory-set password.

2. Press

3. Press

NEW 000-000-000

Press

until

CONFIG*

until

displays, and the first set of zeros flashes.

until the desired number for the first part of the

password displays, then press

displays, then press

NEW PASSWORD

ENTER

displays, then press

ENTER

5. The second set of zeros flashes.

Press password displays, then press

until the desired number for the second part of the

ENTER

6. The last set of ze ros flashes.

Press password displays, then press

PASSWORD CHANGED

until the desired number for the third part of the

ENTER

displays. Press

CANCEL

three times to return to the

drive status (“ready” state).

NOTE Save the new password to flash ROM by power cycling the library (turning

the library off and then on). This allows the password to be recovered if the library is powered off for more than ten days.

4-8

Library Operation

Specifying SCSI Addre sses

Specifying SCSI Addresses

1 2 3 4 ➔ ADMIN* ➔ PSWD 000-000-000 ➔ SCSI IDs*

NOTE The library has a Fast/Wide SCSI inter f ace. SCSI addresses can be set from:

• 0 to 7 on a DLT4000- b ased library

• 0 to 15 on a DLT7000- b ased library If connecting to a narrow host, use only addr esses 0 to 7.

Table 4-1 SCSI ID Options

Option Purpose Explained in

SET IDs* Assigns individual SCSI IDs to each

drive and the robotics contr o ller.

VIEW IDs* Displays the current drive and

robotics controller settings.

SET LIB BUS* Specifies single-ended or

differential for the robotics controller.

Table 4-2 Default SCSI Address Set tin gs

DEVICE SCSI ID BU S #

LIB 6 Bus 0 DRV 1 5 Bus 1 DRV 2 4 Bus 2

DRV 3 (four-drive models only) 3 Bus 3 DRV 4 (four-drive models only) 2 Bus 4

“Setting the SCSI Addresses” on page 4-10

“Viewing the Current SCSI Addresses” on page 4-10

“Setting the Robotics Controller Bus Type” on page 4-13

Libr ary Operation

4-9

Library Operation

Specifying SCSI Addresses

Viewing the Current SCSI Address Setting s

1 2 3 4 ➔ ADMIN* ➔ PSWD 000-000-000 ➔ SCSI IDs* ➔VIEW IDs*

To view the current SCSI address settings:

1. Verify that the drive status displays (if not, press

2. Press

until

ADMIN*

displays, then press

ENTER

CANCEL

until it does).

3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 4-7).

4. Press

SET IDs*

ENTER

BUS0 LIB ID#

SCSI IDs*

until displays. Press

BUS# DRV * ID *

displays, then press

until

VIEW IDs*

displays. (BUS0 LIB ID # stands

ENTER

displays, then press

for the current SCSI ID of the robotics controller. BUS# DRV # ID # is the current SCSI ID setting for the displayed dri ve number and its associated BUS#.)

Press

7. Press

CANCEL

to scroll through the current address settings.

until the next operation to perform displays, or until the

drive status (library “ready” state) displays.

Setting the SCSI Addresses

1 2 3 4 ➔ ADMIN* ➔ PSWD 000-000-00 0 ➔ SCSI IDs* ➔ SET IDs*

A SCSI address is required for the robotics controller and each tape drive. For more information, see Table 4-2, “Default SCSI Address Settings” on page 4-9, and the section “Viewing the Current SCSI Address Settings” on page 4-10.

To change the current SCSI address settings:

1. Verify that the drive status displays (if not, press

2. Press

until

ADMIN*

displays, then press

CANCEL

ENTER

until it does).

3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 4-7).

4. Press

until

SCSI IDs*

displays, then press

ENTER

4-10

Library Operation

Specifying SCSI Addre sses

5. SET IDs* displays. Pres s

ENTER

LIB BUS0 ID # or DRV# BUS# ID # displays. (LIB BUS0 ID # stands for the current SCSI ID of the robotics controller. DRV# BUS# ID # is the current SCSI ID setting for the drive number and its associated bus #.)

6. Press

until the setting to change displays, then press

7. The current SCSI address setting flashes. Press desired address displays, th en pres s

8. Press

until UPDATE IDs NOW displays , then press

ENTER

until the

9. WAIT FOR UPDATE displays briefly, then IDs SAVED displays.

• If the new settings do not conflict with other SCSI IDs on the bus,

SCSI IDs* displays.

• If the new settings conflict with other IDs on the SCSI bus, CONFLICT

ABORTED displays briefly, then SET IDs* displays. Any changes entered are lost, and previous steps must be repeated to set a new address.

• If any buses are daisy chained together, make sure the SCSI IDs are

different for each devic e on the bus.

• If a serial communications error is detected while trying to set the

SCSI IDs, DRV CONNECT ERR displays, followed by IDs NOT CHANGED. Any changes entered ar e lo st. The SCSI IDs* menu displays.

10. P ress

CANCEL

three times to return to the drive status (“ready” state) .

11. New settings can be saved to flash ROM. Turn the library off, then turn it back on. This allow s the settings t o be r ecovered if the l ibrary is powered off for more than ten days.

NOTE After you change an address, it may be necessary to reboot the host. This

allows the new SCSI IDs to be recognized.

Libr ary Operation

4-11

Library Operation

Specifying SCSI Addresses

Interpretin g the SCSI Bus St at us Ind i c ator LED s

Each SCSI bus has an LED to indicate the bus status.

Table 4-3 SCSI Status Indicators

Indication Status

Steady green Port active and OK. Internal (on-board) termination

enabled.

Flashing green Port active and OK. Intern al (on-board) terminat io n

disabled. No light Port not active or not configured. Flashing red Bus mismatch or loss of external termination power. Flashing yellow Bus offline for online drive replacement.

4-12

Library Operation

Specifying SCSI Addre sses

Setting the Robotics Controller Bus Type

1 2 3 4 ➔ ADMIN* ➔ PSWD 000-000-000 ➔ SCSI IDs* BUS*

Two bus settings ar e available:

• Differential

• Single-end ed

To set the bus type:

1. Verify that the drive status displays (if not, press

2. Press

until

ADMIN*

displays, then press

ENTER

CANCEL

until it does).

3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 4-7).

until until

4. Press

5. Press

DIFFERENTIAL

6. Press

to toggle between

ENTER

to set the bus type.

DIFFERENTIAL BUS SCSI IDs*

displays.

SCSI IDs*

displays, then press

SET LIB BUS*

displays.

DIFFERENTIAL

SINGLE ENDED BUS

displays, then press

ENTER

SINGLE ENDED

displays briefly, then

➔

SET LIB

. Press

7. Press

CANCEL

until the next operation to perform displays, or until the

drive status (library “ready” state) displays.

Libr ary Operation

4-13

Library Operation

Loading Cartridges Into the Library

Tape car tridge s can be loade d either through the mails lot or through the bulk load access door.

•Using the read and a storage slot location assigned and read into memory immediately.

•Using the loaded into storage slo t s. The bar codes and storage slot locations are stored in library memory w he n the door is closed and the Inventory Check test runs automatically (the test takes about one minute).

NOTE Label all car tri dges be fore in sert ing them into the l ibr ary. (See “Labeling T ap e

Cartridges” on page 3-4 for instruct io ns.) Some software package s re qu ire that cartridges be inserted and removed

using the software. If a software pack age manages files in the library, check the software documentation before proceeding.

mailslot

bulk load access door

allows the bar code label on a tape cartr id ge to be

allows several cartridges to be quickly

4-14

Loading Cartridges Into the Library

Loading Cartridges Through the Mailslot

To load a cartridge through the mailslot:

Library Operation

1. Verify that the drive status displays (if not, press

2. Insert a cartridge into the mailslot so that the brand name printed on the top of the cartridge faces up and the tape la be l faces out (see Figure 4-3).

Figure 4-3 Loading Tape Cartridges Through the Mailslot

If the cartridge is inserted incorrectly, it is ejected. CART IN WRONG displays briefly, then LOAD SLOT # displays.

3. Se l ect eith er LOAD CLEANING or LOAD SLOT # (the flashing number is the first available storage slot in the library):

CANCEL

until it does).

Libr ary Operation

• LOAD CLEANING places a cleaning tape in a special, r eserved stor age

slot. Do not place data storage tapes into this slot; the host cannot access them. When a drive needs to be cle aned, a status ind icator

displays after the drive number in the display window. (See “Cleaning the Tap e Dri ves” on page 4-23.)

• To select the storage slot shown in the display, press

a different storage sl ot , pre ss number displays, then press

ENTER

until the desired slot

ENTER

. To choose

4-15

Library Operation

Loading Cartridges Into the Library

4. LOADING displays. After the cartridge is loaded int o the selected storage slot, LOAD* displays. (If an error message displ ays, see the following section.) Load additional cartridges by repeating steps 2 and 3 until all cartridges are load ed .

5. Press

CANCEL

twice to return to the drive status (“rea dy ”state).

If a Tape Cartridge Will Not Load

The following conditions may prevent a tape cartridge from loading.

Table 4-4 Loading Tape Cartridge Error Messages

Message Cause

LOAD ERROR The cartridge may have been inser t ed in co rrectly or a mechanical error

may have occurred. A service call may be needed.

MAILSLOT EMPTY A cartridge needs to be inserted into the mailslot. DEST NOW FULL A cartridge was moved into that slot before the current tape cou ld be

inserted.

RESERVED SECURE MS has been set. This option prevents cartridges from being

loaded into or removed from the library. See “Setting a Configuration Option” on page .

TRANSPORT FULL The cartridge transport mechanism already contains a tape cartridge.

Consult your software pack age d ocumentation. A service call may be needed.

MAILSLOT SENSOR

The cartridge may be inserted incorrectly into the mailslot. If the error cannot be corrected by removing and reinserting the cartridge, the mailslot sensors may be bad and a service call is needed .

FAILED The cartridge could not be pulled into the mailslot. If the error cannot be

corrected by removing and reinserting the cartrid ge, a service call is needed.

4-16

Library Operation

Loading Cartridges Into the Library

Loading Cartridges Through the Bulk Load Access Door

1. Verify that the drive status displays (if not, press

CANCEL

until it does).

2. V erify that the driv es are all empty ( displays after the drive number).

the drives are full, use the mailslot to load tapes

NOTE Some software package s re qu ire that cartridges be inserted and removed

using the software. If a software pack age manages files in the library, check the software documentation before proceeding.

3. Press

until RELEASE DOOR displays, then press

ENTER

4. DOOR RELEASED, READY, and DRIVE STATUS each display briefly, then the drive status displa ys.

5. Unlock the bulk load acces s do or using the key.

6. Open the top of the door, then lift it out (see Figure 4-4).

Figure 4-4 Loading Tape Cartridges Through the Bulk Load Access Door

4-17

Libr ary Operation

Library Operation

Loading Cartridges Into the Library

7. Insert tape cartridges one at a time into the desired storage slots so that the brand name printed on the top of the cartridge faces up and the tape label faces out (see Figure 4-4). Storage slots arelabeled by number (see the diagram located inside the bulk load accessdoor).

8. Shut the bulk load access door . The Inve ntory Chec k test begi ns when the door is completely closed.

NOTE The Inventory Check test inventories the tape bar code labels and storage

slot locations, and stores them in library memory. This process takes about one minute.

Secur ity Config urations

Some security configurations may prevent the bulk load access door from being rele ased. If a s ecurity opt ion i s ena bled, SECURITY ENABLED displays. If the drive s contain cartr idges, DRIVE(s) FULL displays after t he RELEASE DOOR option is chosen.

In some situations it may be necessary to override a security option and open the bulk load access door. To open the door when a security option p revents the door from being released, use the OVERRIDE DOOR option under the ADMIN* menu (see Figure 4-4).

4-18

Library Operation

Removing Cartridges from the Library

Cartridges can be removed:

• Through the

mailslot

, which removes that tape entry from library

memory , updating file system information immediately.

• Through the

bulk load access door

, which allows several cartridges to be quickly removed. The library file system information is updated when the door is closed and the In vent ory Check test is automaticall y ru n. (This takes about one minute.)

Ejecting Cartridges Through the Mailslot

NOTE Some software package s re qu ire that tape cartridges be ins erted and

removed using the software. If a softwar e pac ka ge manages files in the library, check the software documentation before proceeding.

1. Verify that the drive status displays (if not, press

2. Press

until EJECT* displays, then press

CANCEL

ENTER

3. SORT BY SLOT # * or SORT BY BARCODE* displays. Press select, or press

to toggle the options.

EJECT SLOT #, ###### SLOT # or EJECT CLEANING displays.

• A flashing number indicates the firs t sto rage slot in the library that

contains a tape cartridge.

until it does).

ENTER

Libr ary Operation

• A flashing bar code displays the first bar code label (ordered

alphabetically. The cartridge storage slot number is also displayed.

4. Press

ENTER

to select the displayed cartridge choice. To choose a

different cartridge, pres s

code number displays, then press

until the desired storage slot or bar

ENTER

Initially, EJECTING dis plays. When the cartridge has been moved into the mails lo t, EJECT SLOT #, ###### SLOT # or EJECT CLEANING displays.

4-19

Library Operation

Removing Cartridges from the Library

5. Remove the cartridge from the mails lot. To eject additional cartrid ges, repeat step 4 until all car tridges to eject are removed.

6. Press

CANCEL

twice to return to the drive status (“ready” state).

If a Tape Cartridge Will Not E ject

Table 4-5 Removi ng Tape Cartridge Error Messages

Message Cause

EMPTY displays, then EJECT* displays

EJECT ERROR The mailslot is jammed. If a cartridge in the mailslot cannot be removed, or

MAILSLOT FULL A cartridge must be removed from the mailslot before another cartridge

SOURCE NOW EMPTY

RESERVED SECURE MS has been set. This option prevents cartridges from being

TRANSPORT FULL

The library storage slots are empty.

if the problem cannot be fix ed , call a service representative.

can be ejected. The cartridge was moved from that slot before it could be ejected.

loaded into or removed from the library. See “Setting a Configuration Option” on page 4-27.

The cartridge transport mechanism already contains a tape car tr id ge. Consult your softwa re package documentation. A servi ce call may be needed.

4-20

Library Operation

Removing Cartridges from the Library

Removi ng T ape Cartridg es Through th e Bulk Loa d Access Door

NOTE Some software package s re qu ire that cartridges be inserted and removed

using the software. If a software pack age manages files in the library, check the software documentation before proceeding with these steps.

To remove cartrid ges through the bulk load access doo r:

1. Verify that the drive status displays (if not, press

CANCEL

until it does).

2. Verify that all drives are empty ( displays after the drive number ). If necessary, use the mailsl o t to unload tap es fro m the drives.

3. Press

4. Press

ENTER

until RELEASE DOOR displays .

. DOOR RELEASED, READY, and DRIVE STATUS each

display briefly, then the drive status displays.

5. Unlock the bulk load acces s do or using the key.

6. Open the top of the door, then lift it out (see Figure 4-5).

7. Remove tape cartridges from the desired storage slots (see Figure 4-5).

Figure 4-5 Removing Tape Cartridges T hrough the Bulk Load Access Door

Libr ary Operation

4-21

Library Operation

Removing Cartridges from the Library

8. Shut the bulk load access door . The Inve ntory Chec k test begi ns when the door is completely shut.

NOTE The Inventory Check test inventories the tape bar code labels and storage

slot locations, and stores them in library memory. This process takes about one minute.

Secur ity Config urations

To open the bulk load access door when a security option prevents the door from being released, use the OVERRIDE DOOR option under the ADMIN* menu (see Figure 4-2 on page 4-6).

4-22

Cleaning the Tape Drives

1 2 3 4 ➔ ADMIN* ➔ PSWD 000-000-000 ➔ CLEAN DRIVES*

Cleaning the tape drives, which takes about 5 minutes per drive, requires a special digital linear tape cleaning cartridge. (Typically, cleaning cartridges are light yellow and data cartr idges are black, brown , or white. See Appen dix A for a list of supplies.)

The drive mechanisms do not require scheduled cleanings and should be cleaned only if a “clean drive” status indicator ( ) displays after the drive number.

If the cleaning car tridge needs to be r eplaced, REPLACE CLEANING di spl ays, and the cleaning cartrid ge ejects through the mailslot.

NOTE The software package may manage tape drive cleaning.

To clean one or more drive s :

Library Operation

Cleaning the Tape Drives

1. Verify that the drive status displays (if not, press

CANCEL

until it does).

2. Make sure all drives are empt y ( displays after the drive number). To empty the drives, refer to the documentation for the software package.

3. Press

until ADMIN* displays, then press

ENTER

4. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 4-7).

5. INFO* displays. Press

ENTER

until CLEAN DRIVES* displays, then press

If a cleaning cartridge is not loaded into the library, INSERT CLEANING displays. Load a cleanin g cartridge into the mailsl o t . LOADING displays briefly. (See “Loading Cartridges Into the Library” on page 4-14 for additional informati on. ) If an error message displays when trying to load the cartridge, see the follow ing section.

6. CLEAN DRIVE 1 displays (the 1 is flashing). Press drive number to clean displays, then press press

until CLEAN DRIVE ALL displays, then p re ss

ENTER

. To clean all the driv es,

until the

ENTER

4-23

Libr ary Operation

Library Operation

Cleaning the Tape Drives

NOTE If the drive(s) are not empty, a DRIVE FULL message displays. The drives

must be emptied before they can be cleaned. If the cleaning cartr id ge slot did not contain a cleaning cartridge, NOT

CLEAN CART displays briefly, and then CLEAN FAIL # displays . Pres s

CANCEL

twice to return to the “ready” stat e. Insert a cleaning cartridge. The

cleaning slot cont en ts move to the mail slot. If drive error occurs (such as serial communications failure), FAILED

displays, t h en CLEAN DRIVES * displays.

7. CLEANING DRV # displays (where # is the drive b eing cleaned). When the drive has been cleaned, CLEANED DRIVE # displays briefly, then CLEAN DRIVES * displays.

NOTE If the software package controls drive cleaning, the activity indicator

displays after the drive number(s) being cleaned . The indicator flashes un t il the drive is clean.

8. Press

CANCEL

until the next operation to perform displays, or until the

drive status (library “ready” state) displays.

4-24

Library Operation

Cleaning the Tape Drives

If the Cleaning Cartridge Will Not Load

Table 4-6 Error Message s When Loading Cleaning Cartridges

Message Cause

LOAD ERROR The cartridge may have been inserted incorrectly or a mechani cal error

may have occurred. A service call may be needed.

MAILSLOT EMPTY A cartridge needs to be inserted into the mailslot. TRANSPORT FULL The cartridge transport mechanism already contains a tape cartrid ge.

Consult your software pack age documentation. A servi ce call may be needed.

MAILSLOT SENSOR

Ver ify that th e cartrid ge has been correct ly inser ted into the mai lslot. If the error cannot be corrected by removing and reinserting the cartridge, the mailslot sensors may be bad and a service call is needed.

FAILED The cartridge could not be pulled into the mailslot. If the error cannot be

corrected by removing and then reinserting the cartridge, a service call is needed.

Libr ary Operation

4-25

Library Operation

Cleaning the Tape Drives

Drive Cleaning Issues

Tab le 4-7 lists circums t an ces that can cause a drive cleaning message, , to appear when a tape cartridge may be at fault. Note that:

• The tape drives do not requ ire scheduled cleaning maint enance. Excessive use of the cleanin g cartridge can cause unnecessary wear on the drive head.

• After 20 cleaning cycl es, the cleaning cartri dg e must b e replaced.

Table 4-7 Drive Cleaning Issues

Problem Cause Solution

A new data tape cartridge is used and a drive cleaning message displays .

An older, frequently-used data tape cartridge is loaded and a drive cleaning messa ge displays.

Debris from the tape manufacturing process has been deposited on the dr i ve hea d .

Dust from frequent tape loads and unloads has most likely built up on the tape cartridge and was deposited on the drive head.

Clean the drive using the tape li b rary cleaning procedure in “Cleaning the Tape Drives” on page 4-23.

If the message displays again within a short amount of time, return the cartridge for a warranty replacement.

Clean the outside of the tape cartridge using a damp cloth.

Clean the tape drive using the tape drive cleaning procedure in “Cleaning the Tape Drives” on page 4-23.

An older, frequently used tape causes a cleaning messa ge t o display for the second time.

Cleaning erro rs do not go aw ay afte r three cleaning cycles.

4-26

The tape is probably damaged. (Damaged cartridges can cause unnecessary use of the cleaning cartridge.)

Debris has been deposited on the head of the dr i ve in such a way that cleaning will not remove it.

Clear the error message by unloading and then reloading the problem tape cartridge.

Back up data from the damaged cartridge to another tape cartridge and discard the damaged one.

Contact an HP qualified service representative. The drive may need to be replaced.

Library Operation

Clearing a Drive Cleaning Error

1 2 ➔ ADMIN* ➔ PSWD 000 000 000 ➔ ONLINE REPAIR

CAUTION The library drive mechanism(s) are inactive whi le th is option is in use.

To use on-line repair to clear a d rive c leaning error:

1. With CLEAN DRV # displayed, press

CANCEL

until the drive status

displays. (# is the drive number containing the damaged tape.)

2. Press

until ADMIN* displays, then press

ENTER

3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 3-7).

4. INFO* displays. Press

ENTER

. DRIVE POWER* displays.

until DRIVE STATUS displays , then press

then press

5. Press

until ONLINE REPAIR* displays,

1 ON GOOD displays.

• If the damaged tape is in drive 1, press

• If the damaged tape is in drive 2, press

displays, then press

ENTER

until DRV 2 ON GOOD

ENTER

. DRV

Libr ary Operation

4-27

Library Operation

Clearing a Drive Cleaning Error

DRV # ON GOOD displ ays, where “ #” is the dri ve number and ON GOOD is flashing.

6. Press

until DRV # OFF FAILED displays then press

ENTER

7. CHANGE CONFIRMED displays briefly, then ONLINE REPAIR*

ENTER

displays. Press

8. DRIVE POWER* displays.

9. Press

10. Press

number of the drive that was just taken off-line) then press

or or

until DRIVE STATUS displays, then press

until DRV # OFF FAILED displays (where “#” is the

ENTER

11. DRV # OFF FAILED displays, where “ #” is the drive number and “OFF FAILED” is flashing.

12. Press

until DRV # ON GOOD displays, then press

ENTER

13. SETTING UP DRIVE displays br iefly while the drive communication tests run, then CHANGE CONFIRMED displays briefly, then ONLINE REPAIR* displays.

14. P ress

CANCEL

twice to return to the drive numbers and status indicators

(“ready” state).

15. Try reading the damaged tape again.

• If the tape can be read, back up data from the damaged cartridge to

another tape cartridge and di scard th e damaged o ne.

• If the tape cannot be read, call a service representative. If the tape can be read, back up data from the damaged cartridge to

another tape cartridge and discard the damaged one.

4-28

Setting a Configuration Option

1 2 3 4 ➔ ADMIN* ➔ PSWD 000-000-000 ➔ CONFIG*

Configuration options customize the way the library operates.

To change a configuration:

Library Operation

1. Verify that the drive status displays (if not, press

2. Press

until ADMIN* displays, then press

CANCEL

ENTER

until it does).

3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 4-7).

4. INFO* displays. Press

5. Press

ENTER

. If the configuration has multiple settings, the current setting

to display the desired configuration option, then press

until CONFIG* displays, then press

flashes. Otherwise, the configuration option is set and OPTION SAVED displays. (Configu ration options are described in T ab le 4-8 on page 4-28.)

6. Press

CANCEL

to return to the drive status (“ready” state).

Table 4-8 Con figuration Op tions

Conf ig Name Descrip tio n Default

RECOVERY ON/OFF

ON Library attempts to recover from errors. OFF Library immediately stops moving if an error

condition occurs.

Default is RECOVERY ON, and recovery should remain ON under normal conditions.

ENTER

Libr ary Operation

RESTORE DEFAULTS

CLEAR ODOMETERS

Sets all library configurations back to their default settings. —

Used by service personnel only.

—

Sets all library odometers back to zero.

4-29

Library Operation

Setting a Configuration Option

Table 4 -8 Configuration Options (Continued)

Conf ig Name Descrip tio n Default

STARWARS ON/OFF

Used by serv ice p ers on nel only. Set to ON during norm al operation.

ON Library runs with the vertical sensors enabled. OFF Library runs with the vertical sensors disabled.

NEW PASS WORD Changes the numerical password required to access ADMIN*

options (configurations, tests, and information logs). To change the password, s ee “Setti ng a New Ad ministrati on Menu Password” on page 4-8.

SCSI LOG ON/OFF

Used by service personnel only. Set to OFF during normal operation.

Tra ck s inter n al S CSI st19ates and saves the information to a log.

SECURE ON/OFF ON Tape cartridges cannot be loaded or ejected.

OFF Library operates in its default state, which allows

cartridges to be loaded and ej ected .

SECURE MAIL IN/OUT

This configuration determines how the mailslot functions when the SECURE configuration is set to ON or a SCSI Prevent Media Removal co mmand h as been sent.

IN Mailslot is rotated in so that tapes cannot be inserted

or removed until SECURE is set to OFF or a SCSI Allow Media Removal command is received.

—

OFF

OUT

POWER SECURE ON/OFF

REP RECOVERED ON/OFF

OUT Mailslot is rotated so it is open even if S ECURE is set

to ON.

ON SECURE ON/OFF configuration setting is retained

OFF

after a power outage.

OFF Library returns to its default setting of POWER

SECURE OFF when power is returned after b eing shut off.

ON Recovered errors are reported.

OFF Recovered errors are not reported.

4-30

Library Operation

Setting a Configuration Option

Table 4 -8 Configuration Options (Continued)

Conf ig Name Descrip tio n Default

CONF40 ON/OFF

BARCODE ON/OFF

LIGHT ENABLE ON/OFF

Used by service personnel only.

Do not attempt to use this

configuration – to do so may resul t in a serv ice call. ON Bar codes and slot locations are stored into library

memory when the bulk load access door is closed and the Inventory Check test automatically runs.

OFF Bar codes ar e not recorded when the Inventory Ch eck

test runs.

ON Library light turns on every time a button is pushed

and stays on for 10 minutes.

OFF Light is always off.

—

4-31

Libr ary Operation

Library Operation

Retrieving Performance Information

1 2 3 4 ➔ ADMIN* ➔ PSWD 000-000-000 ➔ INFO*

To access an information log:

1. Verify that the drive status displays (if not, press

2. Press

until ADMIN* displays, then press

CANCEL

ENTER

3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 3-7).

ENTER

4. INFO* displays. Press

5. Press press

until the name of the log you wish to access displays, then

ENTER

6. View the log, then press

CANCEL

to return to the drive status indicators

(“ready” state).

Table 4-9 Information Logs

Log Name Displays

REVISION Library firmware revision numbe r. LIB ODOMETERS *

ENTER

Press

to select

the odometer logs.

HOURS # Number of operation hours (time during

which the power was on). Some of the time may have been spent in power reduction mode.

MOVES # Total number of moves and move attempts by

the cartridge transport mechanism.

until it does).

XLATES # T otal number of cartridge transport

mechanism horizontal moves.

ROTATES # Total number of mailslot rotations.

4-32

Library Operation

Retrieving Performance Information

Table 4-9 Information Logs (Continued)

Log Name Displays

DRIVE LOADS * DRIVE 1 Number of tape cartridge loads f or drive 1.

DRIVE 2 Number of tape cartridge loads f or drive 2. DRIVE 3 Number of tape cartridge loads f or drive 3

(four drive librar y o nly).

DRIVE 4 Number of tape cartridge loads f or drive 4

(four drive librar y o nly).

DRIVE FW* D1 REVISION# Firmware revision of drive 1.

D2 REVISION# F irmware revision of drive 2. D3 REVISION# F irmw are revision of drive 3 (four drive

library only).

D4 REVISION# F irmw are revision of drive 4 (four drive

library only).

INTERFACE FW* BUS NUM = Press

bus number to select, then view the fo llowing: FAST WIDE SCSIFast wide interface bus type. 8052 CKSUM #Checksum of the 8052 code. COBRA REV #Revision of the cobra chip on

the interface.

HARD ERROR *

Log of unrecoverable errors and commands

that did not successfully complete. Returns Log entries are described after “RECOVERY ERROR” in this table.

either “NO HARD ENTRIES” or “ENTRY #”.

(There may be multiple hard error numbers.)

Press

displayed error, or press

next error.

ENTER

to display the interface

to view the log for the currently

to select the

Libr ary Operation

4-33

Library Operation

Retrieving Performance Information

Table 4-9 Information Logs (Continued)

Log Name Displays

SOFT ERROR * Log entries are described after “RECOVERY

ERROR” in this table.

RECOVER Y ERROR * Log entries are described below.

Log Entries

Log entries for HARD

*HARDWARE ERR# Indicates the cause of the failure. ERROR *, SOFT ERROR *, RECOV ERY

*FRU 1 # Field replaceable unit most likely to be at ERROR *

An asterisk before the

*FRU 2 # Field replaceable unit second most likely to log name indicates

that pressing

ENTER

*FRU 3 # Field replaceable unit third most likely to be when an error number is displayed provi d es more information.

MOTION <name> <name> indicates one of the following types

Log of recovered errors, co mmands successfully completed. Returns either “NO SOFT ENTRIES” or “ENTRY #”. (There may be mu lt i p le so ft er ror numbe r s .) Press

ENTER

to view the log for the currently displayed error, or press

to select the next error.

Log of errors during most recent move. Returns either “NO ENTRIES” or the number of recovery errors. Press

ENTER

to view the

log for the currently displ ayed er ror, or press

to select the next error.

fault.

be at fault.

at fault.

of movements taking place in the library at the time of the failure:

• EXCHANGE

•MOVE

• POSITION

• INIT ELEM

• REZERO

•ROTATE

• DIAGNOSTIC

• RESTORE

4-34

Table 4-9 Information Logs (Continued)

Log Name Displays

Library Operation

Retrieving Performance Information

Log entries for HARD ERROR *, SOFT ERROR *, RECOV ERY ERROR *

(continued) An asterisk before the

log name indicates that pressing

ENTER

when an error number is displayed provi d es more information.

SOURCE # The element number to which the source

refers. (Valid for MOVE, EXCHANGE, and POSITION movements only.)

DESTINA TION 1 # The element to which the first destinati o n

refers. (Valid for MOVE and EXCHANGE movements only.)

DESTINAT ION 2 # The element to which the second destination

refers. (Valid for EXCHANGE movement only. )

ODOMETER # The move number in which the error

occurred.

*MICROMOVE 1 # The first library micro-move for the original

move command issued prior to the failure.

*MICROMOVE 2 # The second library micro-move for the

original move command issued prior to the failure.

*MICROMOVE 3 # The third library micro-move for the original

move command issued prior to the failure.

*MICROMOVE 4 # The fourth library micro-move for the original

move command issued prior to the failure.

*MICROMOVE 5 # The fifth library micro-move for the original

move command issued prior to the failure.

Libr ary Operation

*MICROMOVE 6 # The last library micro-move fo r the original

move command issued prior to the failure.

*MICROMOVE ER # The actual micro-move error that occu rred.

NOTE Micro-move error codes are described on page 4-26.

4-35

Library Operation

Running an Internal Test

CAUTION Some diagnostic tests, such as Exchan ge Demo, may place tape car tridges in

unexpected location s, which can cause problems with the software application being used.

NOTE Some diagnostic tests can only be run through the SCSI interface. Refer to

Digital Linear Tape Drive and Library SCSI-2 Command Reference (HP part number 5960-7674) for information about these tests.

To run self-diagnostic tests:

1. Verify that the drive status displays (if not, press

2. Press

ENTER

3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 3-7).

4. INFO* displays. Press

ENTER

5. Press

6. NUM LOOPS 1 displays, where the 1 is flashing. Press number of test loops you wish to run displays, then press

NOTE Press

while the current test loop completes.

The following table descr ib es the internal tests availab le fr o m the control panel. Tests are listed alphabetically according to function.

CANCEL

until it does).

until ADMIN* appears in the display window, then press

until the name of the test to run displays, then press

until TEST* displays, then press

ENTER

until the

ENTER

at any time to abort a test. TEST CANCEL - WAIT displays

4-36

Library Operation

Running an Internal Test

Table 4-10 Tests Available from the Control Panel

Te st Name Description

EXERCISE MECH Runs the VERTICAL TEST, TRA N S L ATE TEST, MAGAZINE IO,

DRIVE IO, and MAILSLOT IO tests. Each test is run one tim e per test loop.

EXCHANGE DEMO

Do not run test if library contains custo mer data cartridges.

Moves randomly-c hosen cartridges to random storage slot loca tions. This test displays FAIL if there are no cartridges in the library or if all storage slots are full. For best results, the librar y sho uld contain as many ca rtridges as there are drives, plus two additional cartridges. The t r ansport and mailslot must be empty.

IO DRIVE Makes a combination of moves with a PASS/FAIL result. It moves a tape

cartridge from a randomly- chos en full slot to a randomly-chosen drive. It then moves the cartridge back to its original slot. This test displays FAIL if there are no cartridges in the library or if all storage slots are full. The drives, transport, and mailslot must be empty.

IO MAGAZINE Makes a combination of moves with a PASS/FAIL result. It moves a tape

cartridge from a randomly-chos en full slot to a randomly-chos en empty slot. It then moves the tape back to its original storage slot. This test displays FAIL if there are no cartridges in the library or if all storage slots are full. The drives, transport, and mailslot must be empty.

IO MAILSLOT Makes a combination of moves with a PASS/FAIL result. It moves a tape

cartridge from a randomly-chosen full slot to the mailslot. It then moves the cartridge back to its original slot. This test displays FAIL if there are no cartridges in the li brary or if all storage slots are full. The drives, transport, and mailslot mu st be empty.

INVENTORY CHECK

Functions the same as the SCSI Initialize Element Status (ISTAT) command. This test ph ysic ally sc ans t he ent ire uni t to d etermine whi ch st orage sl ots c ont ain tape cartridges and if the drives contain cartridge s. NOTE: This test appears as

“INVENTOR Y CHECK” in all control panel error messages.

Libr ary Operation

TEST

Trans lates from side to side. No tape cartridges are requi r ed .

TRANSLATE TEST VERTICAL Moves the transport mechanism up and down the full length of the rail.

Returns PASS/FAIL. No tape cartridges are required.

WELLNESS TEST Checks out the general capability of the library. Runs INIT MECHANICS

and EXERCISE MECH. Each test is run one time per test loop.

4-37

Library Operation

Running an Internal Test

Table 4-10 Tests Available from the Control Pane l (Co nti nued)

Te st Name Description

FIND PLUNGE HOME

Runs mechanism recalibration, determines the reference points in the picker travel path, and tests the picker. This test assumes that the mechanics and servo syste m ar e f u nc ti o n al . N o tape cartr i dg e s re quired.

FIND VERT HOME Recalibrates the vertical position and verifies that the vertical path is clear. No

tape cartridges required.

FIND XLATE

Cali b rat es th e tr an sl ate positio n . N o tap e ca r tridges req ui red .

HOME INIT MECHANICS Runs the FIND PLUNGE HOME, FIND VERTICAL HOME, FIND XLATE

HOME, and INIT ELEM ST ATUS tests. Each test is run one time per test loop.

EMPTY D R IVES

Do not run test if library contains custo mer data cartridges.

Moves cartridges out of the drive mechanisms an d retur n s them to their home storage slot locations if the locations are known, oth erwise the cartridges are placed into the first available empty storage slot.

EMPTY PICKER

Do not run test if library contains custo mer data cartridges.

Moves a tape cartridge from the cartridge tran spo rt mechanism to its home storage slot location if that location is known, otherwise the cartridge is placed into t he fir st available empty storage sl o t .

FILL PICKER

Do not run test if library contains custo mer data cartridges.

Moves a tape cartridge into the cartridge tr an spo rt mechanism from the

first storage slot containing a cartridge. CLEAR S O FT LOG Sets the soft error log to zero. CLEAR HARD LOG Sets the hard error log to zero. PLUNGE FULL SPD Allows the cart ridg e tr anspor t mech anics to run at full s peed. This se tti ng shoul d

always be used under normal libra r y operation. PLUNGE 1/2 SPD Allows the cartri dge transport mechanics to run at half speed.

4-38

Running an Internal Test

Table 4-10 Tests Available from the Control Pane l (Co nti nued)

Te st Name Description

Library Operation

SENSOR TRANSLATE

SENSORS MAILSLOT

SENSORS STARWARS

Tests the horizontal path that the cartridge transport mechanism follows when moving from one stack of tape cartridges to another. Displays on or off. If off displays, the path is block ed . (This displ ay is au tomat ically upda ted if the sensor status changes.) Requires use of one tape cartridge.

When the mailslot is empty and flush with the side panel, either of the following displays :

MB * MF * MS 0 MB 0 MF * MS 0

When the mailslot con tai ns a car tridge th at is cor rectly inse rted an d ready to be loaded, either of the following disp lays:

MB 0 MF * MS 0 MB 0 MF 0 MS 0

While the cartridge is being l oaded , the “MS” stat us toggl es between 0 and *.

CANCEL

Press

to rotate the mailslot out and remove the cartridge.

0 0 displays. Each 0 indicate s one path that the cartridge trans port mechanism follows

in front of each stack of tape cartridges: If the path is clear, 0 displays.

VERTICAL ENCODER

If the path is blocked (for example, because a cartridge is not inserted fully into its storage slot) , * displays.

This display updates automatically if the sensor status changes. Moves the cartridge tra nsport mec hanism do wn, back up a s hort distan ce,

then back down. The last time the transport mechanis m is moved down the number of encoder counts is verified. Returns PASS/FAIL. No tape cartridges are required.

4-39

Libr ary Operation

Library Operation

Using Online Repair

1 2 ➞ ADMIN* ➞ PSWD 000 000 000 ➞ ONLINE REPAIR

Online repair is a featur e that allows:

• Authorized service repr esentatives to replace a faulty drive while the library is active.

• Users to clear a drive clean in g error when the tape in the drive may be damaged.

Under normal conditions, this option should only be used by an HP qualified authorized service representative. However if an older, frequently-used tape causes a drive cleanin g mes sage to be displayed more than once and the administrator suspect th e tap e is damaged, the Online Repair option can be used to clear the drive error messa ge so the administrator can attempt to recover data from the damaged tape.

CAUTION The library drive mechanism(s) are inactive while th is option is in use.

To use this option to clear a drive c leaning error:

1. With CLEAN DRV # displayed, press

CANCEL

until the drive status

displays. (# is the drive number containing the damaged tape.)

2. Press

until ADMIN* displays, then press

ENTER

3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 4-7).

4. INFO* displays. Press

ENTER

. DRIVE POWER* displays.

until DRIVE STATUS displays , then press

then press

5. Press

until ONLINE REPAIR* displays,

ENTER

. DRV

1 ON GOOD displays.

ENTER

• If the damaged tape is in drive 1, press

• If the damaged tape is in drive 2, press

displays, then press

ENTER

until DRV 2 ON GOOD

DRV # ON GOOD displ ays, where “ #” is the dri ve number and ON GOOD

is flashing.

4-40

Library Operation

Using Online Repair

6. Press

until DRV # OFF FAILED displays then press

ENTER

7. CHANGE CONFIRMED displays briefly, then ONLINE REPAIR*

ENTER

displays. Press

8. DRIVE POWER* displays.

9. Press

10. Press

number of the drive that was just taken offline) then press

or or

until DRIVE STATUS displays, then press

until DRV # OFF FAILED displays (where “#” is the

ENTER

11. DRV # OFF FAILED displays, where “ #” is the drive number and “OFF FAILED” is flashing.

12. Press

until DRV # ON GOOD displays, then press

ENTER

13. SETTING UP DRIVE displays br iefly while the drive communication tests run, then CHANGE CONFIRMED displays briefly, then ONLINE REPAIR* displays.

14. P ress

CANCEL

twice to return to the drive numbers and status indicators

(“ready” state).

15. Try reading the damaged tape again.

• If the tape can be read, back up data from the damaged cartridge to

another tape cartridge and di scard th e damaged o ne.

• If the tape cannot be read, call a service representative.

Libr ary Operation

4-41

Library Operation

Troubleshooting

There are two ways to get informat io n and run tes t s when errors occur in library operati o n .

Operating system-based support tools

interface that spans prod uc t lines, as well as remote access.

Library firmware-based diagnostics

panel and display window.

Operating System-based Support Tools

Several different types of operating system-based support tools exist. Not all are supported on all devices.

The following table provides a brief description of the types of tools.

Table 4-11 Support Tool Characteristics

Tool Type Description

Information tools

Veri fiers Quickly verifies that a particular

Provides quick access to the most useful information about a device.

device is properly co n n ected an d functional.

allow use of a consistent user

require use of the librar y’s control

Self-maintainer

license required

Supported fo r

Drive s Robotics

✓

Exercisers Stresses the hardware and helps

reproduce intermittent problems.

Diagnostics Tests a device and is olate a failure

down to the most suspect FRU.

Expert tools Assists HP service representatives in

low-level troubleshooting.

Firmware update tools

Update the firmware.

4-42

✓ ✓✓ ✓✓✓ ✓✓✓

Library Operation

T roubleshooting

Running Support Tools

The Support Tools Manager (STM) can be accessed through any of three interfaces:

• xstm (X Window graphical) — for X Windows terminals and workstations. Execute:

/usr/sbin/xstm or /usr/sbin/stm/ui/bin/stm -x

• mstm (menu-base d) — for non-graphi cs termina ls. Execute: /usr/sbin/mstm or /usr/sbin/stm/ui/bin/stm -m

• cstm (command line) — for running scripts. Execute: /usr/sbin/cstm or /usr/sbin/stm/ui/bin/stm -c

1. Select the device to test from the displayed system map. Each DL T tape mechanism within the library, as well as the robotics controller, is visible as a separate icon on the system map. (The robotics controller icon is labeled “SCSI Media Changer”).

2. Choose a support tool (for example, a verifier) to run on the selected device.

Results appear on the system map (for example, on xstm, a green icon indicates that a device successfully passed the test).

3. If the device fails, see the devi ce Fai lu re Log for the cause of the failure and suggested actions.

4. If a test result is anything other tha n Succes sful or Failure, look at the Test Activity Log for the device.

The specific steps depend on whether the interface being used is xstm, mstm, or cstm. For example, in xstm, co mmands are accessed by means of pull-down menus. In mst m, men us are traversed and commands are se lected by pressing function keys. In cstm, the command name (or its abbreviated form) is entered at the prompt. For detailed instructions, use the STM on-line help system.

To obtain more information on STM, order the Support Media User’s Manual (part number 92453-90010).

4-43

Libr ary Operation

Library Operation

Troubleshooting

DLT Drive Expe rt Tools

The following table lists expert tool categories, and the specific commands available within each fo r the drives.

Table 4-12 Drive Expert Tool Commands

Category Command Effect

File EXIT Exits the Support T ools Manager.

VIEW LOGS Displays the Read Error Counter Page, Write Error Counter

Page, or Compression Log.

Logs

Info

CLEAR LOGS C le ars the Read Error C ounter Page or the Write Error

Counter Page.

DESCRIBE Displays the product ID, product revision level, and firmware

revision level.

DRIVE INFO Displays power-on hours and tape motion hours. TAPE

Tests

Utilit y

Options DISPLAY

VALIDATE SELFTEST Executes the DLT device’s built-in diagnostic selftest. TUR Sends a Test Un it Ready comm a n d . TAPE COPY Performs a tape-to-tape copy. UNLOAD TAPE Performs an unload sequence. LOAD TAPE Performs a load sequence. REWIND Rewinds to beginning of tape. MODE SENSE D isplays user selected mode pages. MEDIA

REMOVAL MODE SELECT Configures user selected mode pages.

FORMAT

Reads a suspect tape until eit he r an er ror is detected or end of data is enco untered.

Prevents or allows medium removal.

Displays data as either raw hex, decoded formatted text, or both.

4-44

Robotics Controller Expert Tools

The following table lists expert tool categories, and the specific commands available within each fo r the r obotics controlle r.

Table 4-13 Robotics Controller Ex pert Tool Commands

Category Command Effect

File EXIT Exits the Support Tools Manager.

Library Operation

T roubleshooting

Logs

Info

Tests

VIEW LOGS Displays the Error, Recovery, Drive, Odometer, and Runtime

Logs.

DESCRIBE Displays the vendor ID, product ID, produc t revision level, and

peripheral device typ e.

READ ELEMENT STATUS

Displays the status of the Storage, Medium Transport, Data Transfer, or Import/Export Element.

MODE SENSE Displays the Devi ce Capabilitie s or Element Address mode

page.

TEST UNIT READY Sends a Test Unit Ready command. SELFTEST Runs the power up selftest, which calibrates the picker and

inventor ies the library.

WELLNESS Runs the power up selftest, then performs the “Exercise

Mechanism ” test (see below).

EXERCISE MECHANISM

T es ts t he p ic ke r’s ability to i nt era ct with a d ri v e and s t ora ge sl o t (each randomly sele cted), and the mail slot. At least one dri ve and the mailsl ot must be empty at the outset for this test to execut e properly .

EMPTY DRIVES Moves cartridges out of th e d rive mechanism(s) an d returns

them to their storage slots.

FILL PICKER Loads the pi cker wi th a cartri dge from the f i rst s lot c ontain ing a

cartridge.

Libr ary Operation

4-45

Library Operation

Troubleshooting

Table 4-13 Robotics Controller Expert Tool Commands (Continued)

Category Command Effect

Tests (continued)

Utility

Options

EMPTY PICKER Unloads the picker. The cartridge is returned to its home

location if it is known, otherwi se to the first availabl e empty slot.

VERTICAL ENCODER

REZERO Initialize robotics controller. POSITION TO

ELEMENT MOVE MEDIUM Move medi u m from a selected sour ce slot to a selected

EXCHANGE MEDIUM Exchange medium between two sel ected slots. INITIALIZE

ELEMENT STATUS DRIVE STATUS For use with on-line drive repair. Gets and sets the status of

DISPLAY FORMAT Allows data to display as either raw hex, decoded for matted

Moves the picker up and down its full course of trav el.

Position picker in front of a selected slot.

destination s lot.

Inventories the library to determine the location of tape cartridges.

drives in the library.

text, or both.

Resolv ing Other Problems

This section provides information on solutions to problems that may occur in the operation of the library. T able 3-5 lists steps to take before consulting a service representative.

NOTE If a service call is needed, write down the library seri al n u mber before

calling. The serial number is located on a label at the bottom of the library behind the left side access panel w he n facin g th e front of the library. (The access panel must be removed to see the lab el.)

For problems that may be related to the host, refer to the host system documentation or library application software instructions.

4-46

Table 4-14 Troubleshooting

Problem Solution

Library will not power on. • Make sure the power cord connections are tight.

• Make sure the power switch is on. (The power switch is located on the library panel.)

• Make sure the power outlet is operating.

• Replace the power cord with a known good one.

• If the library does not power on, call a service representative.

Library Operation

T roubleshooting

Power on selftest failed. DEVICE FAILED displays.

• Press the power switch off and then on again.

• If the power on test continues to fail, press ENTER, write down the displayed error code, and call a service representative for assistance.

DEVICE FAILED displays. Hardware Error #61

(External SCSI cables) is reported.

• Make sure that only one SCSI device type (single-ended OR differential) exists on the SCSI bus.

• Robotics controller: verify that the library SCSI mode is set correctly (either single-ended or differential, see “Setting the Robotics Controller Bus Type” on page 4-13).

• Verify that the bus is correctly terminated .

The library’s power failed while a cartridge was in the drive. The library did not return to the drive status

• Press the power switch off and then on again.

• If the power on test is unsuccessful, switch off the power. Call a service representative for assistance.

(“ready” state) after the power came back on.

No display messages appear. • Make sure the power cord is connected.

• Make sure the power switch is on.

• Power cycle the library.

• If there is still no display, call a service representative for assistance.

Libr ary Operation

Changed drive address but the new address is not recognized by the host.

Try restarting the host. Some hosts require this for the new address to be recognized.

4-47

Library Operation

Troubleshooting

Table 4-14 Troubleshooting (Continued)

Problem Solution

Do not know the administration menu password.

Cartridge inse rted in the mailslot, but LOAD ERROR or FAILED displays.

Cartridge inse rted in the mailslot, but TRANSPORT FULL displays.

Cartrid ge removal attempted, but an EJECT ERROR message displays.

Tr y th e defau lt pass word (00 0-000-000). If that is not accepted, call a service representative.

•Press

CANCEL

and try to insert the cartridge in the mailslot again. See “Loading Cartridges Into the Library” o n page 4-14 for the correct tape loading orientation. I f th is does not w ork, verify that the correc t tape type is b eing us ed. (See “Cho osing Tape Cartridges” on page 3-3.)

• If the light bar on the fr ont pan el is or ange, cycl e power to th e library and try to load the cart ri d ge again when the drive numbers and status indicators display.

• If the cartridge is i n the mailsl ot cor rectly and a LOAD ERROR or FAILED message still displ ays, th is cou ld indica te a li brary failure. Call a service representative.

• The cartridge transport mechanism already contains a tape cartridge. Consult your software package documentation. A service call may be needed.

•Press

CANCEL

and try ejecting the cartrid ge again. See

“Removing Cartridges from the Library” on page 4-19.

• If the light bar on the fr ont pa nel is or ange, cycl e power to the library and try to eject the cartridge again when the drive status displays (“r ead y” state).

Cartrid ge removal attempted, but a RESERVED message displays .

Started a test and need to stop.

4-48

• If there is not a cartridge in the mailslot and an EJECT ERROR message still displ ays, this could indicate a library

failure. Call a service representative.

• The host may have reserved the element and must unreserve it. Refer to the host system documentation to unreserve a tape.

• A security configurati on was set to prevent cartridge r emoval. See “SECURE ON/OFF” in Table 4-8 on page 4-28.

Press

CANCEL

. The current test loop continues until finished,

then the test stops.

Library Operation

T roubleshooting

Table 4-14 Troubleshooting (Continued)

Problem Solution

RUN INVENTORY displays. • Power cycle the library by pressi n g the power switch off and

then on again.

• Run the INVENTORY CHECK test under the TEST* menu.

Cannot write to the tape. • Check the host file system access per mis sions.

• Check the write-protect tab on the cart ri d ge to ensu re write-enabled status.

• Check the application softwa re .

Cannot read the tape. • Ch eck th e hos t file system access permissions.

• Verify that the correct tape type is being used (See Setting a Configuration Option ” on page 4-27.)

• Check the application softwa re .

4-49

Libr ary Operation

Library Operation

Troubleshooting

4-50

A Supplies and Accessories

A-1

Supplie s and Access ories

Supplies and Accessories

A full range of computer supplies may be ordered through a Hewlett-Packard authorized dealer or sales office, or by phoning or writing HP Direct.

Call 1-800-752-0900 for the location of the nearest authorized Hewlett-Packard dealer.

T o phone HP Direct call 1-800-538-8787, or write to HP Direct at the following address:

HP Direct Hewlett-Packard attn: Mail Order P.O. Box 1145 Roseville, California 9567 8

See T ab le A-1 for a list of basic supplies and accessories.

A-2

Supplies and Accessories

Table A-1 Basic Supplies and Accessories

Item

Tape Cartridges

HP DLTtape IV Data Cartridge

20 Gbyte/35 GByte native capacity

HP DLTtape III XT Data Cartridge

15 GByte native capacity

Cleaning Tape Cartridge Bar Code Labels

Bar code labels are not available through

Hewlett-Packard, but can be ordered through other companies (see sample labels shipped in the accessories kit) . When orderi ng, make sure th e bar code labels meet the fol lowi n g specifications:

Message: 6-character (2 alpha, 4 numeric)

Dimensions: 2.2 in x .82 in Symbology: code 39 without check digi t Start/Stop Characters: */* Narrow Bar: 0.014 in Ratio: 2.5:1 Print Quality: ANSI Grade “A”

HP Product

Number

HP Part

Number

C5141F —

C5141A —

C5142A —

——

Suppli es and Accessories

SCSI Cables (68-pin to 68-pin)

.5m SCSI cable; high-density with thumb screws to

high-density with thumb screws, m-m

2.5m SCSI cable; high-density with thumb screws to high- density with thumb screws, m-m

5m SCSI cable; high-density with thumb screws to

high- density with thumb screws, m-m

C6509A 8120-6147

C2924A A1658-62020

C6511A A1658-62021

A-3

Supplie s and Access ories

Supplies and Accessories

Table A-1 Basic Supplies and Accessories (Contin ued)

Item

10m SCSI cable; high-density with thumb screws to

high density with thumb screws, m-m

20m (65.6 ft) SCSI cable; high-density with thumb

screws to high-density with thumb screws, m-m

SCSI Cables for V-Class (68-pin to 68-pin)

5m SCSI cable; high-density with thumb screws to

high-density with thumb screws, m-m; with inline terminator for V -Cl ass

10m SCSI cable; high-density with thumb screws to

high-density with thumb screws, m-m; with inline terminator for V -Cl ass

SCSI Cables (50-pin to 68-pin)

1m SCSI cable; high-density with thumb screws to

high-density with thumb screws, m-m;

1.5m SCSI cable; high-density with thumb screws to high-density with thumb screws, m-m

HP Product

Number

HP Part

Number

C2925A A1658-62022

C2926A A1658-62023

— A4801-63004

— A4801-63002

C2961A 5181-7705

C2962A 5181-7706

2m SCSI cable; high-density with thumb screws to

C2906A 5181-7707

high-density with thumb screws, m-m;

5m SCSI cable; high-density with thumb screws to

C2907A 5181-7708

high-density with thumb screws, m-m

Drive Upgrade Kits

DLT 4000 2-Drive/Capacity Upgrade Kit A4862A — DLT 7000 2-Drive Conversion Kit * A4863A — DLT 7000 2-Drive/Capacity Upgrade Kit A4864A —

User's Guide (replacement/additional)

A4850-90000

* To go from a DLT4000 4/48 to a DLT7000 4/48, order two DLT7000 2-Drive

Conversion Kits (A4863A).

A-4

B Safety and Regulatory Information

B-1

Safety and Regulatory Information

Overview

This section contains important safety and regulatory information for the United States, Finland, Sweden, European Union, and Japan.

B-2

HP Surestore 2.28 Tape Library User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

1Product Description

2 Library Installatio n

3 Tape Cartridges

4 Library Operation

A Supplies and Accessories

B Safety and Regulatory Information