HP SURESTORE 20/700 User Manual

user’s guide

hp surestore

tape library

model 20/700

Notice

This document contains information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language. The information contained in this document is subject to change without notice.

Printing history

New editions of this manual incorporate all material updated since the previous edition. The manual printing date and part number indicate the current edition. The printing date changes when a new edition is printed. (Minor corrections and updates incorporated at reprint do not change this date.)

Manufacturing part number: 313811901 (Rev A)

Edition 1: December 1999:

Initial printing.

Edition 2: August 2000:

Revised information for new library firmware and added information for the Web-Based Library Administrator.

Edition 3: November 2000:

Added information for HP Ultrium tape drives and cartridges.

Edition 6: May 2002:

Revised information for new

library firmware.

Edition 4: October 2001:

Added information for supported drives and media, and customer support information.

Edition 5: January 2002:

General printing. Released manual to coincide with 10/180 User’s Guide.

2Notice

Warranty

Note See Appendix C for more information

about support and service.

HP Product: HP Surestore Tape Library Model 20/700 Duration of limited warranty: One Year

1. HP warrants HP hardware, accessories, and

supplies against defects in materials and workmanship for the period specified above. If Hewlett-Packard receives notice of such defects during the warranty period, Hewlett-Packard will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new.

2. HP warrants that HP software will not fail to

execute its programming instructions, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media that does not execute its programming instructions due to such defects.

3. HP does not warrant that the operation of HP

products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, customer will be entitled to a refund of the purchase price upon prompt return of the product.

4. HP products may contain remanufactured parts

equivalent to new in performance or may have been subject to incidental use.

5. The warranty period begins on the date of

delivery or on the date of installation if installed by HP. If customer schedules or delays HP installation more than 30 days after delivery, warranty begins on the 31st day from delivery.

6. Warranty does not apply to defects resulting from

(a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of

the published environmental specifications for the products, or (e) improper site preparation or maintenance.

7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE

ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

8. HP will be liable for damage to tangible property

per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product.

9. TO THE EXTENT ALLOWED BY LOCAL LAW, THE

REMEDIES IN THIS WARRANTY STATEMENT ARE THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

Updates

For the most current version of this manual and other information regarding your tape library, visit the HP Customer Care Web site:

www.hp.com/go/support

Warranty 3

Typographical conventions and terms

Bold: Menu choices and screens on the

library.

[Bold]: Buttons to press on the library.

Emphasis: Draws attention to items within

text.

Note Notes explain significant concepts or

operating instructions.

Caution Cautions call attention to an operating

procedure or practice that could damage the product if not correctly performed. Do not proceed until you understand and meet these required conditions.

WARNING Warnings call attention to a procedure

or practice that could result in personal injury if not correctly performed. Do not proceed until you fully understand and meet the required conditions.

4 Typographical conventions and terms

In this manual

Chapter 1 Getting started: Describes tape

library hardware, operating modes, the Auto Clean features, and the Web-Based Library Administrator.

Chapter 2 Controls and Indicators: Shows

the locations of the power switch and operations panel, and describes the functions of the buttons, indicators, and display screens.

Chapter 3 Configuration: Describes how to

power on and configure the library and drives through the operator panel.

Chapter 4 Library Operation: Describes the

procedures for operating the library in automated and manual modes, and explains how to load cartridges through the CAP, power off the library, and manually load and unload tape cartridges.

Appendix D Safety and Regulatory

Information: Includes safety,

regulatory and certification information for the library.

Glossary Glossary of terms: Includes

technical terms used in this manual.

Appendix A Drives and Media: Describes

drive and media specifications, using tape cartridges, and troubleshooting drives and tape cartridges for HP Ultrium LTO, DLT, and 9840 drive technologies.

Appendix B Library Elements and Diagrams:

Includes maps of all SCSI elements and panel, row, and column locations for library cells.

Appendix C Customer support: Includes

support information for the library.

In this manual 5

6 In this manual

Notice 2 Printing history 2 Warranty 3 Updates 3 Typographical conventions and terms 4 In this manual 5

Chapter 1 Getting Started 13

Tape Library Components 14

Robot 16 Storage Cells 18

Cell Locations 18

Library Capacity 19 Reserved Cells 24 Cartridge Access Port 26 Drives 26

Additional Components 28

Web-Based Library Administrator (WBLA) 28 Tape Library Safety Features 28 Controlling Software 28

Library Operating Modes 29

Automated Mode 29 Manual Mode 29

Auto Clean Feature 30 Accessory Bin 31

contents

Chapter 2 Controls and Indicators 33

Operator Panel 34

Indicators 38

7777

Buttons 38 Display Screens 39

Library Status 41 FSC (Fault Symptom Code) Logs 43 CAP Contents 44 Drive Information 45 Cleaning Information 46 Diagnostic Tests 48 Version Information 49 Configuration Menu 50 Library Configuration 51 Library SCSI Interface Configuration 52 Drive Configuration 53 Network Configuration 54 Personality Module 55 Web Password 56 Display Information 56

Operations Overview 57

Library Power Switch 60 Tape Drive Power Switches 63

Chapter 3 Configuration 65

Enabling Auto Clean 66 Powering on the Library 68 Initializing and Resetting the Library 69

Re-initializing the Library 69 Resetting the Library 69

Entering Configuration Data 70

Operator Panel Entry 70

Library Entries 70 Drive Entries 76 Network Entries 79 Screen Characteristics 87 Cleaning Cartridge Warning Count 88 Web-Based Library Administrator (WBLA) 90

Loading Tapes into the Library 91

Chapter 4 Library Operation 93

Operating in Automated Mode 94

Monitoring Status Information 94

CAP Status 96 Library Status 97 Web Status 97 Drive Status 98 Drive Information 99 CAP Magazine Status 99 CAP States 100 Cleaning Cartridge Usage Count 101

Library Personality Information 102 Exporting Cleaning Cartridges through the CAP 104 Importing Cleaning Cartridges through the CAP 105 Importing Data Cartridges through the CAP 107 Exporting Data Cartridges through the CAP 112 Manually Cleaning a Drive 112 Reviewing FSC Logs 114 Running Diagnostic Tests 115

Running Drive Diagnostic Tests 116

Running a Get-Put Loop 117

Operating in Demo Mode 118

Powering off the Library 120 Manual Operation 121

Opening the Library Front Doors 122 Moving the Robot 124

Raising and Lowering the Hand-camera Assembly 125

Rotating the Z-column 126 Locating a Cartridge in the Storage Cells 127 Removing a Cartridge from the Hand 127 Loading/Unloading Cartridges Manually 131

Loading a Cartridge into a DLT Drive 131

Unloading a Cartridge from a DLT Drive 135

Loading a Cartridge into an Ultrium Drive 136

Unloading a Cartridge from an Ultrium Drive 138

Loading a Cartridge into a 9840 Drive 139

Unloading a Cartridge from a 9840 Drive 141 Returning the Library to Online Status 142

Appendix A Drives and Media 143

Appendix Overview 143 General Usage 144

Electrostatic Discharge (ESD) and Other Precautions 144 Mixed Media 146 Media Migration 146

HP Library & Tape Tools 146 Service Providers 148

HP Ultrium Drives and Tape Cartridges 149

HP Ultrium Drive and Media Specifications 149 Using HP Ultrium Cartridges 152

Maintaining Ultrium Cartridges 152 Write-Protecting Ultrium Cartridges 153 Using Ultrium Cartridge Bar Code Labels 154 Using Ultrium Cleaning Cartridges 157

Troubleshooting HP Ultrium Drives 158

Rewinding/Removing a Stuck Tape 158 Ultrium Cleaning Issues 159 LTO-Cartridge Memory (LTO-CM) Issues 160

DLT Drives and Tape Cartridges 161

DLT Drive and Media Specifications 162 Using DLT Tape Cartridges 164

Inspecting DLT Cartridges 164 Write-Protecting DLT Cartridges 167 Using DLT Cartridge Bar Code Labels 168 Using DLT Cleaning Cartridges 170

Troubleshooting DLT Drives 171

Rewinding/Removing a Stuck Tape 171 DLT Cleaning Issues 172 Cleaning Light Issues 172 Media Issues 174

9840 Drives and Tape Cartridges 175

9840 Drive and Media Specifications 175 Using 9840 Tape Cartridges 178

Maintaining 9840 Cartridges 179 Write-Protecting 9840 Cartridges 180 Using 9840 Cartridge Bar Code Labels 181 Using 9840 Cleaning Cartridges 181

Troubleshooting 9840 Drives 182

Appendix B Library Elements and Diagrams 185

Appendix Overview 185

Appendix C Customer Support 191

Registering Your Product 191 Supplies and Accessories 192

Ordering Tape Cartridges 193

Tape Cartridges 193 Ordering Bar Code Labels 195

Ultrium Bar Code Labels 195

DLT Bar Code Labels 196

9840 Bar Code Labels 197

Information Needed for Support 198

Backup Software Support 198

Appendix D Safety & Regulatory Information 199

Rack Safety and Precautions 199 Electrostatic Discharge Damage Prevention 201 Regulatory Notices 202

FCC Compliance Statement 202 CISPR 22 and EN55022 Warning 202 Japanese Compliance Statement 203 Taiwan Warning Label Statement 203

Internal Code License Statement 204

Getting Started

This chapter describes the hardware components of the library, the cell locations for cartridge tapes, and the two library operating modes (automatic and manual). For software information and drive information, refer to the publications that pertain to these specific topics.

The library is a robotic system that mounts cartridges into a storage cell or into a drive for read/write operations. It also moves cartridges from the cartridge access port (CAP) to storage cell or from cell to cell. Figure 1 on page 15 through Figure 4 on page 22 show the major components of the library, described in the following pages.

Tape Library Components

The tape library has four major components:

■ A robot, which mounts and dismounts cartridges

■ Storage cells for 228 to 690 cartridges

■ A CAP that holds up to 20 cartridges in four magazines, with an optional

second CAP that holds the same number of cartridges

■ Drives, which perform read/write operations

14 Tape Library Components Chapter 1

Figure 1 Library Major External Components

Chapter 1

H_65081

1 Optional expansion frame 5 Operator Panel

2 Rear door 6 Optional CAP B (shown closed)

3 Drive access door 7 Standard CAP A (shown open)

4 Right door 8 Left access door

Chapter 1 Tape Library Components 15

Robot

The robot moves cartridges between storage cells, between cells and tape drives, and between the CAP and cells. The robot consists of the Z-column assembly (vertical motion), the theta mechanism (lateral motion), and the hand-camera assembly. Figure 2 on page 17 shows these robot components.

The Z- col u mn a sse m bly c onta ins a Z-c olu m n a n d Z- c arria g e. The Z-co l um n attaches to the floor and ceiling of the tape library. The Z-column can rotate almost 360 degrees to enable access to all the cells in the tape library.

The hand-camera assembly, which is attached to the Z-carriage, grasps and releases cartridges. The Z-carriage moves the hand up and down the Z-column to storage cells, drives, or the CAP.

The camera, which is on the hand, is active only during a library audit. An audit occurs when you:

■ Power-on the tape library.

■ Open and close the left access library door.

■ Make a request from your backup application software to audit the tape

library.

During an audit, the camera reads the location and volume serial number (VOLSER) of each cartridge in the storage cells and reserved cells. Since this information is stored in the library’s memory, the library does not rely on the camera to read cartridge locations or VOLSERs during mount and dismount operations.

16 Tape Library Components Chapter 1

Figure 2 Robot Components

Chapter 1

C 65114

1 Z-motor 3 Hand-camera assembly

2 Z-column 4 Z-carriage

Chapter 1 Tape Library Components 17

Storage Cells

The library contains storage cells for 228 to 690 cartridges, excluding the CAP cells. The number of cells is determined by how many drives are installed and whether the tape library has the standard rear window panel or the expansion frame. The expansion frame provides additional storage cells for 294 cartridges.

Cell Locations

Cartridges are stored in cell arrays that hold six cartridges. Cell arrays are stacked in columns and these columns are arranged in a circle around the robot assembly. Columns can hold up to 42 cartridges.

Table 1 on page 20 lists tape library storage capacities. Figure 3 on page 21

through Figure 4 on page 22 show cell locations for the 20/700 tape library in its various configurations.

Note The following statements apply to cell locations:

1. The library uses array targets for robotic calibration during an Initial Program Load (IPL).

2. Never put data cartridges in the reserved cells (refer to Figure 3 on page 21 for more information). If you do not want to store diagnostic and/or cleaning tapes in these cells, you must leave them empty.

3. The library does not use the drive and CAP locations to store cartridges.

4. The robot uses the swap cell (the top-most cell in the reserved area) for intransit cartridges, to place a cartridge that is left in the hand-camera assembly when a power failure occurs, or to perform a swap operation.

18 Tape Library Components Chapter 1

Library Capacity

Table 1 on page 20 lists the library storage capacities. Although library

capacity is automatically configured when you bring the library online, check the operator panel to be sure that the capacity information is accurate.

Note HP is transitioning the HP Surestore Tape Library Model 20/700

(product number A5597A) to allow for a new feature. This feature will make it possible to couple two 20/700 libraries together, allowing tape cartridges to be exchanged between the libraries. As a result, we are transitioning to a new product number, A5597B. Until this feature is available and installed, the display on your library status screen will continue to identify the library as “A5597A”. In the future, if you choose to use this feature, your library will then be identified as “A5597B”.

To determine whether your library is an A5597A or A5597B, refer to the regulatory label on your unit.

Chapter 1

Chapter 1 Tape Library Components 19

Table 1 Tape Library Capacity

Second

Expansion Frame

Expansion FrameExpansion Frame

Second Second

Drive

Drive Drive

Column

ColumnColumn

Drives Installed

Drives Installed Drives Installed

(Maximum)

(Maximum)(Maximum)

Panel 2

Panel 2 Panel 2

Access

AccessAccess

Total Data

Total Data Total Data

Cartridge

Cartridge Cartridge

1.1.

Cells

CellsCells

Reserved

Reserved Reserved

2.2.

Cells

CellsCells

No 10 DLT/Ultrium or

Entire 690 12

6 9840 + 1 DLT or

Yes

(Full)

Yes 20 DLT/Ultrium or

1 Ultrium

Entire 630 12 12 9840 + 2 DLT or 2 Ultrium

No 10 DLT/Ultrium or

Entire 396 12 6 9840 + 1 DLT or

(2/3)

Yes 20 DLT/Ultrium or

1 Ultrium

Entire 336 12 12 9840 + 2 DLT or 2 Ultrium

No 10 DLT/Ultrium or

Partial 228 12 6 9840 + 1 DLT or

(1/3)

Yes 20 DLT/Ultrium or

1 Ultrium

Partial l68 12 12 9840 + 2 DLT or 2 Ultrium

1. 1.

These numbers do not include cells in the CAP or the reserved area.

These numbers do not include cells in the CAP or the reserved area.These numbers do not include cells in the CAP or the reserved area.

2 .

2 . 2 .

The reserved cells are composed of one swap cell and 11 cleaning and/or diagnostic cartridge slots.

The reserved cells are composed of one swap cell and 11 cleaning and/or diagnostic cartridge slots. The reserved cells are composed of one swap cell and 11 cleaning and/or diagnostic cartridge slots.

They are shown in

They are shown in They are shown in

Figure 5 on page 25.

20 Tape Library Components Chapter 1

Figure 3 Locating Cartridges - Top View

Chapter 1

567

C 65127

1 1/3 capacity (partial access to Panel 2) 5 Drive column 1 (optional)

2 2/3 capacity (entire access to Panel 2) 6 CAP B (optional)

3 Full capacity (with optional expansion frame) 7 CAP A

4 Drive column 0 8 Panel 12

Chapter 1 Tape Library Components 21

Figure 4 Locating Cartridges - Panels, Cells, Rows

22 Tape Library Components Chapter 1

Table 2 Locating Cartridges - Panels, Cells, Rows (continued from Figure 4 on

page 22

)

1 228 cartridge cell configuration 4 Optional second CAP

Note: The optional second CAP replaces the

front window.

2 396 cartridge cell configuration 5 Optional second drive column

Note: The optional second drive column

replaces the 60 shaded cells.

3 Expansion frame

Note: 690 cartridge cell configuration

equals 396 cartridge cell configuration plus an expansion frame.

Chapter 1

Chapter 1 Tape Library Components 23

Reserved Cells

Figure 5 on page 25 shows the cells reserved for swapping cartridges and for

diagnostic and cleaning cartridges. The top cell is the swap cell, which is reserved for in-transit cartridges. Do not place any cartridges into this cell. You may place any type of cleaning or diagnostic cartridges into the other 11 cells.

Note Loading cleaning cartridges into any of these 11 cells enables

Auto Clean upon the next IPL.

Caution System degradation: Do not insert data cartridges into these

reserved cells. The host software will not find these cartridges.

24 Tape Library Components Chapter 1

Figure 5 Reserved Cell Locations

DRIVE

COLUMN 1

Chapter 1

CAP ACAP B

C 65136

1 Location of reserved cells 3 Diagnostic and cleaning cartridges

2 Swap cell (leave empty)

Chapter 1 Tape Library Components 25

Cartridge Access Port

A cartridge access port (CAP) is the location where you add cartridges to or remove cartridges from a library without interrupting normal cartridge mounts and dismounts by the robot. The library may have an optional, second CAP. Both CAPs are located on the left front door.

The CAP magazine is designed for easy loading. You can access the magazine by simply pulling down on the magazine handle and adding cartridges. Or, you can remove the magazine by lifting it out, load the cells, and place the magazine back into the CAP. Snap-on cartridge retention covers allow you to keep cartridges in place when transporting magazines.

For detailed procedures, refer to Importing Data Cartridges through the CAP on page 107 and Library Operation on page 93.

Drives

Note For drive and media information specific to your drive

The library can contain the following drive types:

■ HP Ultrium

technology, refer to Drives and Media on page 143.

■ Digital Linear Tape (DLT) 8000

■ 9840

26 Tape Library Components Chapter 1

The maximum number of DLT or Ultrium drives is 20. The maximum number of 9840 drives is 12.

As an operator, you might have to:

■ Configure a drive in a library; refer to Drive Entries on page 76.

■ Check drive status information; refer to Drive Status on page 98.

■ Manually mount a cartridge to a drive or dismount a cartridge from a

drive; refer to Loading/Unloading Cartridges Manually on page 131.

Note During typical operation (or automated mode), the library’s

robotic hand-camera assembly automatically places a cartridge into the drive or removes a cartridge from the drive when a command is sent from the host software.

Chapter 1

Chapter 1 Tape Library Components 27

Additional Components

Web-Based Library Administrator (WBLA)

The Web-Based Library Administrator (WBLA) incorporates a web interface to the library. To use this feature, you will need a personal computer attached to the library’s Ethernet port. This enables you to:

■ “View” the library interior and visually check the status of tapes, drives,

and CAP

■ Initiate diagnostic tests on the library from the personal computer

■ Make configuration changes or additions

Consult the Web-Based Library Administrator Online Help CD that shipped with your library for more information.

Tape Library Safety Features

Safety features are incorporated into the tape library. If the left access door is opened, an electrical interlock removes power from the robot assembly.

Behind the right front door, covers are placed over the logic card, the AC power supply, and the DC power supply to prevent you from coming into contact with hazardous voltages and sensitive electronics.

Controlling Software

Controlling software, within the client/server, requests tape read and write operations to the drives and robotic move operations for the tape library robotic components. Software determines where the cartridge is located by tracking the VOLSER and cell location during audits, then allocates which drive receives the cartridge. For specific information, refer to your software publications.

28 Additional Components Chapter 1

Library Operating Modes

An operating mode is the manner in which a tape library and the controlling software (also referred to as the customer’s server software) interact. A library can operate in either automated mode or manual mode.

Automated Mode

Automated mode is the normal operating mode of the tape library. The controlling software instructs the robot to move the cartridge among the storage cells, drives, and CAP without operator intervention. Your tasks may include:

■ Monitoring the tape library operator display for messages

■ Importing a cartridge through the CAP

■ Exporting a cartridge through the CAP

■ Replacing a cleaning cartridge

Refer to Library Operation on page 93 for the procedures.

Chapter 1

Manual Mode

Manual mode refers to the tape library being inactive. Your tasks may include:

■ Opening the tape library doors

■ Moving the robot

■ Locating a cartridge

■ Removing a cartridge from the hand

■ Mounting a cartridge into a drive

■ Dismounting a cartridge from a drive

Refer to Library Operation on page 93 for the procedures.

Chapter 1 Library Operating Modes 29

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