HP SureStore 4115w, SureStore 4215w, SureStore 7115w, SureStore 7215w, Surestore 15 Slot with DLT7000 User Manual
HP SureStore DLT Tape Library
User’ s Guide
Models 4115w/4215w,
7115w/7215w
© Copyright 1998 Hewlett-P ackar d Compan y
Part Number C5173-90000
Edition 4
September 1998
Printed in United States
Notices
This document contains information that is protected by copyright . All rights are
reserved. No part of thi s document may be photocopied, reproduced, or translated
into another language without the prior written consent of Hewlett-P ackard
Company. The information contained in thi s document is subject to change without
notice.
Hewlett- Packard mak es no wa rranty of a ny kind wi th re gard to t his printe d mat erial ,
including, but not limited to, the implied warranties of merchantability and fitness
for a particular purpose . Hewlett-Packard shall not be liable for errors contained
herein or for incidental or consequential da mages in connection with the furnishing,
performance, or use of this materi al.
See Appendix B for important safety and regulato ry information.
Printing History
New editions of this manual incorporate all material updated since the previous
edition . The manual printing date and part num ber indicate the current edition. The
printing date changes when a new edition is printed. (Minor corrections and updates
incorporated at reprint do not cause this date to change.)
September, 1997 Edition 1
November, 1997 Edition 2
February, 1998 Edition 3 (TapeAlert and TapeAssure adde d)
September 1998 Edition 4 (Enhancem ents added)
ii
In This Book
This book is a guide for setting up and operatin g your tape library. It is organized as
follo ws:
Chapter 1 Installing your library; moving or shipping the library.
Chapter 2 Choosing and usin g digital linear tape cartridges.
Chapter 3 Operating the tap e drive.
Appendix A Ordering supplies and accessories; locating HP sales and
support offices.
Appendix B Safety and regulatory information.
Appendix C TapeAlert messages.
Glossary Terms related to digital linear tape storage products.
iii
Typographical Conv enti ons
This manual us es the following typographical conven tio ns:
Font Used for
Italics Document titles and statements that need to be
emphasized.
COMPUTER OUTPUT Information displayed in the control panel or
screen me nu items that you ca n se le ct.
KEYCAP TEXT Keys on the library control panel.
NOTE Notes provide information that can be helpful in understanding the
operation of the product.
CAUTION Cautions call attention to an operating procedure or practice that could
result in damage to the product if not correctly performed. Do not pr oce ed
beyond th i s bo x un t il y ou fu ll y un de rstand and meet the in di c a te d
conditions.
WARNING War nings call atte ntion to a proc edure or practice that could result in personal
injury if not correctly performed. Do not proceed bey o n d th is box until you fully
understan d and meet the indicated c on d itions.
This warning symbol on a product label indicates that personal inju ry co u ld
result if the product is used improperly, and that more detailed information is
given in the installation and/or user manuals .
iv
Contents
1. Installing the Tape Library
Installation Overview ..................................................................... 1-2
Step 1: Choose a Location ............................................................. 1-3
Step 2: Unpack the Library ............................................................ 1-4
Required Components ................................................................. 1-4
Additional Components Provided ............................................... 1-5
Tape Library Rear Panel ............................................................. 1-6
Table of Contents
Step 3: Install the Host SCSI Card(s) ............................................ 1-7
Step 4: Mount the Library in a Rack (optional) ............................. 1-8
Safety Precautions ....................................................................... 1-8
Tools and Components ............................................................... 1-9
Mounting the Library ................................................. .......... ..... 1-10
Attach the Mounting Brackets ............................................... 1-10
Attach the Rack Slides to the Rack ........................................ 1-12
Place the Library in the Rack ................................................. 1-17
Step 5: Set the SCSI Interface Mode Switch ............................... 1-20
Step 6: Connect Library to Host .................................................. 1-23
Routing SCSI and Power Cables on Rack Mounted Libraries . 1-23
Step 7: Power On the System ...................................................... 1-27
Install Backup Software ....................................... .......... .......... . 1-27
Verify Installation With TapeAssure ........................................ 1-27
Moving or Shipping the Library .................................................. 1-28
2. Using T ape Cartr idges
Tape Cartridge Overview ............................................................... 2-2
v
Contents
Choosing Tape Cartridges ............................................................. 2-3
Labeling Tape Cartridges ............................................................... 2-4
Label ing Bu l k Lo a d Ma g azines . ...... ...... ...... ............. ...... ............ ... 2-5
Drive Cleaning Messages .............................................................. 2-6
Write-Protecting Tape Cartridges .................................................. 2-8
Maintai n ing Tape Cartr i d g es ..... ............ ...... ....... ............ ...... ......... 2-9
3. Operating the Library
Overv iew .... .... ...... .... ...... .... ...... .... ...... .... ...... ..... ...... .... ...... .... ...... ... 3-2
Operating the Control Panel .......................................................... 3-3
Understanding Display Window Messages ................................... 3-4
Drive Status .................................................................................3-4
Status Indica to r s .............. ................ ........ ....... ........ ........ ........ ..3-4
Activity Indicators ................................................................... 3-5
Control Panel Options ................................................................. 3-6
First Level Options .................................................................. 3-6
Second Level Options .............................................................. 3-7
Control Panel Menu Tree ............................................................ 3-8
Entering the Administration Menu Password ............................... 3-9
Setting a New Administration Menu Password ........................... 3-10
Setting and Viewing SCSI IDs .................................................... 3-11
Settin g S CSI IDs ........................ ........ ........ ....... ........ ........ ........3-12
Interpreting SCSI Bus Status Indicator LEDs ....................... 3-14
Viewing Current SCSI Address Settings .................................. 3-14
Loading Tape Cartridges Into the Library ................................... 3-15
vi
Contents
Inserting/Removing Cartridges with Software ......................... 3-15
Keeping Cartridges in the Magazine ........................................ 3-15
Loading Tapes ........................................................................... 3-16
Removing Tape Cartridges from the Library ............................. 3-19
Viewing Cartridge Bar Code Labels ............................................ 3-22
Cleaning the Library Tape Drives ............................................... 3-23
Setting Co n figuration Op t i o n s ......... ....... ............ ...... ...... ............ . 3-25
Table of Contents
Retrieving Performance Information ........................................... 3-28
Running an Internal Test .............................................................. 3-33
Using Online Drive Replacement ................................................ 3-37
Troubleshooting ........................................................................... 3-39
A. Suppl ies and Custom er Suppor t
Overv iew .... .... ...... .... ...... .... ...... .... ...... ..... ...... .... ...... .... ...... .... ...... .. A-2
Supplies and Accessories .............................................................. A-3
Hewlett-Packard Customer Support ............................................. A-6
HP FIRST/QUICK FAX Faxback Services .............................. A-6
Asia-P acifi c .... ...... .... ...... .... ...... .... ....... .... ...... .... ...... .... ...... .... .. A-7
Europe ............ ................ ....................... ................ ................ .. A-8
North and South America (includes Canada) ......................... A-8
Other Countries ....................................................................... A-8
Electronic Support Services ....................................................... A-9
On-line Service Providers ....................................................... A-9
Hewlett-Packard Web Site ...................................................... A-9
Customer Support Centers ....................................................... A-10
vii
Contents
North and South America (includes Canada) .......................A-10
European Customer Support Centers .............................. ...... A-10
Asia-P acifi c .... ...... .... ...... .... ...... .... ...... .... ....... .... ...... .... ...... .... A-1 1
Elsewhere ..............................................................................A-11
Telephone Support After Warranty ......................................... A-12
Before Calling ....................................................................... A-12
US and Canada ......................................................................A-12
Europe ............ ................ ...................... ................. ................ A-12
Elsewhere ..............................................................................A-12
HP Reseller Locator Numbers .............................................. A-12
B. Safety and Regulatory Information
Overv iew .... .... ...... .... ...... .... ...... .... ...... .... ...... ..... ...... .... ...... .... ...... ... B -2
Safety Information .........................................................................B-3
Laser Safety ................................................................................B-3
CDRH Regulations (USA Only) ................................................B-3
Regulatory Information ..................................................................B-4
Declaration of Conformity ..........................................................B-5
United Kingdom Telecommunications Act 1984 .......................B -6
Herstellerbescheinigung ..............................................................B-6
English Translation of German Sound Emission Directive ..... B -6
Turva llisuusyhteenveto ........... ................ ....................... ............. B-7
English Translation of Finnish Regulatory Information ..........B -8
Japanese VCCI Statement ...........................................................B-9
English Translation of Japanese VCCI Statement ...................B-9
viii
Contents
C. TapeAlert Messages
Overv iew .... .... ...... .... ...... .... ...... .... ...... ..... ...... .... ...... .... ...... .... ...... ... C -2
TapeAlert Messages and Descriptions ...........................................C-3
Table of Contents
ix
Contents
x
Figures
Figure 1-1. Rear Panel Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Figure 1-2. Rackmounting Components. . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Figure 1-3. Rack Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Figure 1-4. Front Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Figure 1-5. Rear Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Figure 1-6. Cli p Nuts ( Front Rail s ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 1 2
Figure 1-7. Clip Nuts (Back Rails) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Figure 1-8. Front Brack e t on Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 4
Table of Figures
Figure 1-9. Re a r Brac k et on Ra ck. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -15
Figure 1-10. Bezel Spacers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Figure 1-11. Strain Relief Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Figure 1-12. L i b rary o n S l i d es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 8
Figure 1-13. In stal la t ion H a ndle s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1 8
Figure 1-14. F ront Access Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 9
Figure 1-15. SCSI Interface Mode Switch (Example) . . . . . . . . . . . . . 1-20
Figure 1-16. SCSI/Power Cables and Strain Relief Bracket. . . . . . . . 1-24
Figure 1-17. F ront Access Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 5
Figure 1-18. Secured SCSI and Power Cables. . . . . . . . . . . . . . . . . . . 1-26
Figure 2-1. Proper Label Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Figure 2-2. Magazine Label Position . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Figure 2-3. Write-Protect Button Settings. . . . . . . . . . . . . . . . . . . . . . . 2-8
Figure 3-1. Tape Lib rary C ontr ol Pane l . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Figure 3-2. Control Panel Menu Options . . . . . . . . . . . . . . . . . . . . . . . 3-8
xi
Figures
Figure 3-3. Opening the Front Access Door . . . . . . . . . . . . . . . . . . . . .3-17
Figure 3-4. Loading Tape Cartridges into the Magazine. . . . . . . . . . .3-17
Figure 3-5. Inserting Magazines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
Figure 3-6. Opening the Front Access Door . . . . . . . . . . . . . . . . . . . . .3-20
Figure 3-7. Removing Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 -20
xii
Tables
Table 1-1. Location Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Table 1-2. Comp onents Include d for Install a tion . . . . . . . . . . . . . . . . . 1- 4
Table 1-3. Additional Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Table 1-4 . SCSI Inte rf a ce Mo d e S w i t ch Set t ings . . . . . . . . . . . . . . . . . 1- 2 0
Table 1-5 . Tap e Libra ry as the On l y P eriph e ral . . . . . . . . . . . . . . . . . 1 -21
Table 1-6. Tape Libra ry with Other Peripheral s . . . . . . . . . . . . . . . . . 1 - 2 2
Table 2-1 . Supp orted Tape Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3
Table 2-2. Drive Cleaning Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Table of Tables
Table 2-3. Tape Cartridge Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Table 3-1. Default SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Table 3-2. SCSI Address Configuration Options . . . . . . . . . . . . . . . . . 3-12
Table 3-3 . SCSI Stat us Ind i ca tors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -14
Table 3-4 . Confi gura t i o n O p tio ns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 6
Table 3-5. Information Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Table 3-6. Internal Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Table 3-7 . Trouble s hoo ti n g Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3 9
Table A-1. Basic Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . .A-3
Table C-1. TapeAlert Tape Error Messages . . . . . . . . . . . . . . . . . . . . . .C-3
Table C-2. TapeAlert Library Error Messages. . . . . . . . . . . . . . . . . . . .C-6
xiii
Tables
xiv
Installation
1 Installing the Tape Library
1-1
Installing the Tape Library
Installation Overview
Installation Overview
Before you install the tape library:
• Make sure you have the components listed in T able 1-2 on page 1-4.
• Become familiar with the back of the tape library , as shown in “Tape Library
Rear Panel” on page 1-4.
To install the library , you must:
1. Choose a location.
2. Unpack the library.
3. Insta l l the SCSI hos t ad apter card .
4. Mount the library in a rack (rackmount configurati on only).
5. Set the SC S I in terfa c e mo de swit ch.
6. Connect the tape library.
7. Power on the system.
NOTE These steps are explained in this chapter. This chapter also explains how to m ove or
ship th e li b r ar y.
NOTE After the library is installed, you must perform additional tasks explained in
Chapters 2 and 3.
1-2
S tep 1: Choose a Location
Choose a location th at meets the f o llowing criteria. Take the librar y there before
unpacking it.
Table 1-1 Location Criteria
Room tempera ture 50-10 4° F (10-40° C)
Power source AC power voltage: 100-127 V or 200-240 V
Air quality Minimal sources of particulate contamination. Avoid areas
Installing the T ape Library
Step 1: Choose a Location
Installation
near frequently used doors and walkways, stacks of
supplies that collect dust, and smoke-filled rooms.
CAUTION: Excessive dust and de bris can damage tapes
and tape dr i ves.
Adequate
clearan c e
Standalone configuration — free standing or against a
wall/desk:
Back 56 cm (22 in.) for cooli ng and s ervice.
Front 86 cm (34 in.) for operator acce ss.
Sides 56 cm (22 in.) for removal of the external
cover.
If less space is allowed, move the library to an open area
before servicing.
Rack mount configuration:
Back Allow adequate room to open the rear door of
the rack for service access, usually 46-61 cm
(18-24 in.), depe nding on the rack.
Front 86 cm (34 in.) for operator acce ss.
Height For ease of use, install the library so the
bottom is 60-120 cm (24-48 in.) above the
floor. Do not install the library in the bottom
rail position because of clearance.
1-3
Installing the Tape Library
Step 2: Unpack the Library
Step 2: Unpack the Library
Make sure y ou have all required components and become familiar with the library’s
components .
Required Components
Table 1-2 Components Included for Installation
Component Description
Tape Library Unpack the libr ary when it is in the desired location.
SCSI card(s) One single-ended FAST/WIDE SCSI is included with
the library. Data is transferred up to 20 Mbytes/second.
For FAST handshaking, the total length of the SCSI bus
is limited to 3 meters.
SCSI cable:
allowable le ngths
Daisy-chain cable Included with two-drive libraries.
Power cord Included with library.
Rackmount kit Included with rackmount libraries.
Data cartridge Five tapes are included with library.
Cleaning cartridge One cleaning tape is included with library.
NOTE Contact your service representative if you are missing any components.
One 3-meter singl e-ende d FAST/WIDE SCSI is included
with the library.
1-4
Installing the T ape Library
Step 2: Unpack the Library
Additional Components Provided
Table 1-3 Additional Compone n ts
Component Description
User’s Guide Printed user’s manual in English.
DLT Library
Advisor
HP SureStore Tape
CD-ROM
Live Trial Backup
Software
Tap e D at a S h ee t Descr ib e s th e ta p e s p ec if i cations, characteristics , an d
Bar Code Labels Includes bar code labels and re ordering information.
Installation
Onli ne use r’s manual w ith vi deo clips.
Includes TapeAssure/TapeAlert, as well as other
diagnos tic utilities. Also includes the User’s Guide on
CD-RO M , tr an sl ated int o Fr en ch, Ital ia n , G er man,
Spanish, and Japanese.
Includes live trial versions of backup software for your
evaluation.
maintenance needed
1-5
Installing the Tape Library
Step 2: Unpack the Library
Tape Library Rear Panel
Figure 1-1 Rear Panel Features
The following list identifies the num bered components in Figure 1-1:
1 Bus 1 SCSI ports
2 SCSI interface mode switch
3 Bus 2 SCSI ports
4Power port
5 SCSI bus indicator label
6 SCSI bus st atus indicators
1-6
Installing the T ape Library
Step 3: Install the Host SCSI Card(s)
Step 3: Install the Host SCSI Card(s)
Install the single-ended or dif ferential SCSI card into the host computer system.
Refer to the host user manual and the SCSI card ins tallation instructions for
information on installing and configuring SCSI cards.
Installation
1-7
Installing the Tape Library
Step 4: Mount the Library in a Rack (optional)
Step 4: Mou n t the Library in a Rac k (opti onal )
For stand- alone i nstalla ti ons, g o to “Step 5: Set the SCSI Interfac e Mode Swit ch ” on
page 1-20.
The rack slides can be adjusted to fit any standard rack with a depth of 26 to 31
inches (66.04 to 78.75 centimeters).
Safety Precautions
Because th e tape library weighs approximately 100 pounds (45 kilograms), the
following safety precautions must be taken when mounting the tape libra r y:
• Fully extend the r ack’s antitip rail and lower the leveller feet.
• Mount the tape library no higher than 4 feet (122 centimeters) in therack.
• IMPORTANT: At leas t two people must lift the library during installati on.
WARNING Do not pull the library out of the rack to its fully extended position unless the
anti-tip rail on the bottom of the rack has been positioned correctly. Do not
attempt to move the tape library by yourself.
The tape library weighs approximately 100 p ou n ds (45 k ilograms). Pulling the
librar y ou t of th e ra ck w ith o u t t h e ra ck’s anti-tip ra i l ex t ended cou l d resu l t in
personal injury an d/or damage to the tape library if the rack tips over.
1-8
Installing the T ape Library
Step 4: Mount the Library in a Rack (optional)
Tools and Components
Tools:
Phillips screwdriver (included in ki t)
1/2 inch open- ended wrench
Kit Hardware (parts are labeled for easy identification):
1. rack slides (1 pair)
2. bezel spacers (2)
3. mounting brackets (4)
4. strain relief bracket (1)
5. cable ties (4)
6. template
Figure 1-2 Rackmounting Compone n ts
Installation
7. 8-32 x 3/8 pan slotted phill ips lw profile
hd (14)
8. 10-32 x 5/8 pan slotted phill ips (14)
9. 10-32 clip nuts (12)
10. 8-32 keps nuts (8)
11. 6-32 x 3/8 pan phillips, with internal
lockwasher (1)
1-9
Installing the Tape Library
Step 4: Mount the Library in a Rack (optional)
Mounting the Li brar y
To mount the tape library in a rack, you must:
• First, attach the front a nd back mounting brackets to the ra ck slides.
• Next, attach the rack slides to the rack.
• Finally, attach the tape library to the rack slides.
These steps are explained in detail in the following sections.
Attach the Mounting Brackets
1. IMPORTANT: Lower the rack’s leveller feet using a 1/2- inch open-end wrench,
and extend the rack’s antitip rail.
WARNING Failure to extend the antitip rail could result in personal injury and/or damage
to the tape library if the rack tips over.
2. Pull t h e rack slide members out to the fully extended position. (The slides
should “clic k” into a locked position.)
Figure 1-3 Rack Slides
1-10
3. Attach the front mounting brackets to the front end of each slid e us ing two 8-32
x 3/8 pan-slotted phillips screws and two 8-32 keps nuts. Tighten the screws.
Figure 1-4 Front Mounting Bracket
Installing the T ape Library
Step 4: Mount the Library in a Rack (optional)
Installation
4. Attach the rea r mount ing b racket s to t he bac k side of ea ch sl ide usin g two 8- 32 x
3/8 pan-slotted phillips screws and two 8-32 keps nuts. Do not tighten the
screws.
Figure 1-5 Rear Mounting Bracket
1-11
Installing the Tape Library
Step 4: Mount the Library in a Rack (optional)
Attach the Rack Slides to the Rack
1. Line up the template with an existing product in the rack. Attach clip nuts to
each front r ail in the locations indicated on the template.
Figure 1-6 Clip Nuts (Front Rails)
NOTE Do not install the library in the bottom of the rack. Make sure the bottom of th e
library is no highe r than 4 feet off the floor.
1-12
Installing the T ape Library
Step 4: Mount the Library in a Rack (optional)
2. Attach two cl ip nut s to ea ch of th e ba ck ra ils s o tha t the s lid es will be le vel when
attache d to the rails.
NOTE Count the holes on the front and back rails to ensure the slides will be level.
Figure 1-7 Clip Nuts (Back Rails)
Installation
1-13
Installing the Tape Library
Step 4: Mount the Library in a Rack (optional)
3. Attach the front bracket:
a. Return the slides to their compressed position.
b. Attach the front sli de mounting bracket to the lower two clip nuts on the
front rails using two 10-32 x 5/8 pan slotted phlp screws .
c. P u sh th e s li d es as far as po ssible to w ar d th e o u tsi d e of th e rack.
d. Tighten the sc rews.
Figure 1-8 Front Bracket on Rack
1-14
4. Attach the rear bracket:
a. Adjust the rear mounting brackets to fit lengthwise in the rack.
b. Attach the rear sli de moun tin g bracket to the rea r cli p nuts using two 10-32 x
5/8 pan slotte d phlp screws.
c. P u sh th e s li d es as far as po ssible to w a rd th e o u tsi d e of th e rack.
d. Tighten the sc rews.
e. Tighten all bracket screws.
Figure 1-9 Rear Bracket on Rack
Installing the T ape Library
Step 4: Mount the Library in a Rack (optional)
Installation
5. Extend the slides fully, make sure they are parallel, and then recompress them.
1-15
Installing the Tape Library
Step 4: Mount the Library in a Rack (optional)
6. Connect the two bezel spacers to the fron t rails usi ng two 10-32 x 5/8 p an slo tte d
phlp screws. The screws attach to the two clip nuts on the front rails above the
slides.
Figure 1-10 Bezel Spacers
1-16
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