HP Stream Notebook - 11-d010nr, Stream Notebook - 11-d010wm, Stream Notebook - 11-d011wm, Stream Notebook - 11-d077nr User Manual
User Guide
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a
trademark of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of the
Microsoft group of companies.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: October 2014
Document Part Number: 787340–001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all editions
of Windows. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows functionality. Go
to
http://www.microsoft.com for details.
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and
then follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a full refund subject to the refund
policy of your seller.
For any further information or to request a
full refund of the price of the computer,
please contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Processor configuration setting (select models only)
IMPORTANT: Select computer models are configured with an Intel® Pentium® N35xx series or a
Celeron® N28xx/N29xx series processor and a Windows® operating system. Do not change the
processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do so,
your computer will not restart. You will have to perform a factory reset to restore the original settings.
v
vi Processor configuration setting (select models only)
Table of contents
1 Starting right ...................................................................................................................................................... 1
Visit the HP Apps Store ........................................................................................................................ 1
Best practices ....................................................................................................................................... 1
Fun things to do .................................................................................................................................... 1
More HP resources .............................................................................................................................. 3
2 Getting to know your computer ......................................................................................................................... 5
Finding your hardware and software information ................................................................................. 5
Locating hardware ............................................................................................................... 5
Locating software ................................................................................................................. 5
Right side ............................................................................................................................................. 6
Left side ................................................................................................................................................ 7
Display .................................................................................................................................................. 8
Top ....................................................................................................................................................... 9
Touchpad ............................................................................................................................. 9
Lights ................................................................................................................................. 10
Buttons ............................................................................................................................... 11
Keys ................................................................................................................................... 12
Bottom ................................................................................................................................................ 13
Labels ................................................................................................................................................. 14
3 Connecting to a network ................................................................................................................................. 16
Connecting to a wireless network ....................................................................................................... 16
Using the wireless controls ................................................................................................ 16
Using the wireless button .................................................................................. 16
Using operating system controls ....................................................................... 17
Sharing data and drives and accessing software .............................................................. 17
Using a WLAN ................................................................................................................... 17
Using an Internet service provider .................................................................... 18
Setting up a WLAN ............................................................................................ 18
Configuring a wireless router ............................................................................ 18
Protecting your WLAN ....................................................................................... 19
Connecting to a WLAN ...................................................................................... 19
Using HP Mobile Broadband (select models only) ............................................................ 20
Inserting and removing a SIM ........................................................................... 21
Using Bluetooth wireless devices (select models only) ..................................................... 22
vii
Connecting to a wired network (select models only) .......................................................................... 22
Connecting to a local area network (LAN) ......................................................................... 22
4 Enjoying entertainment features ..................................................................................................................... 23
Multimedia features ............................................................................................................................ 23
Using the webcam .............................................................................................................................. 25
Using audio ........................................................................................................................................ 25
Connecting headphones and microphones ....................................................................... 25
Testing your audio features ............................................................................................... 26
Using video ......................................................................................................................................... 26
Connecting video devices by using an HDMI cable ........................................................... 27
Setting up HDMI audio ...................................................................................... 28
Discovering and connecting to Miracast-compatible wireless displays (select models
only) ................................................................................................................................... 28
5 Navigating the screen ..................................................................................................................................... 29
Using the TouchPad and gestures ..................................................................................................... 29
Tapping .............................................................................................................................. 30
Scrolling ............................................................................................................................. 31
2-finger pinch zoom ........................................................................................................... 32
2-finger click ....................................................................................................................... 33
Rotating (select models only) ............................................................................................ 34
Edge swipes ...................................................................................................................... 35
Display and select a charm ............................................................................... 35
Display the Customize icon ............................................................................... 36
Switch between open apps ............................................................................... 37
Using the keyboard and mouse .......................................................................................................... 38
Using the keys ................................................................................................................... 38
Using the action keys ........................................................................................ 38
Using Windows shortcut keys ........................................................................... 39
Using the hot keys ............................................................................................. 39
6 Managing power ............................................................................................................................................. 40
Initiating Sleep and Hibernation ......................................................................................................... 40
Manually initiating and exiting Sleep .................................................................................. 41
Manually initiating and exiting Hibernation (select models only) ....................................... 41
Setting password protection on wakeup ............................................................................ 41
Using the power meter and power settings ........................................................................................ 42
Running on battery power .................................................................................................................. 42
Factory-sealed battery ....................................................................................................... 42
viii
Finding battery information ................................................................................................ 42
Conserving battery power .................................................................................................. 43
Identifying low battery levels .............................................................................................. 43
Resolving a low battery level ............................................................................................. 43
Resolving a low battery level when external power is available ........................ 43
Resolving a low battery level when no power source is available ..................... 43
Resolving a low battery level when the computer cannot exit Hibernation ....... 43
Running on external AC power .......................................................................................................... 44
Troubleshooting power problems ...................................................................................... 45
Shutting down (turning off) the computer ........................................................................................... 46
7 Maintaining your computer .............................................................................................................................. 47
Improving performance ...................................................................................................................... 47
Handling drives .................................................................................................................. 47
Using Disk Cleanup ........................................................................................................... 47
Updating programs and drivers .......................................................................................................... 48
Cleaning your computer ..................................................................................................................... 48
Cleaning procedures .......................................................................................................... 48
Cleaning the display (All-in-Ones or Notebooks) .............................................. 49
Cleaning the sides or cover ............................................................................... 49
Cleaning the TouchPad, keyboard, or mouse ................................................... 49
Traveling with or shipping your computer ........................................................................................... 50
8 Securing your computer and information ........................................................................................................ 51
Using passwords ................................................................................................................................ 51
Setting Windows passwords .............................................................................................. 52
Setting Setup Utility (BIOS) passwords ............................................................................. 52
Using Internet security software ......................................................................................................... 53
Using antivirus software ..................................................................................................... 53
Using firewall software ....................................................................................................... 53
Installing software updates ................................................................................................................. 53
Installing critical security updates ...................................................................................... 53
Installing HP and third-party software updates .................................................................. 54
Securing your wireless network .......................................................................................................... 54
Backing up your software applications and information ..................................................................... 54
Using an optional security cable lock ................................................................................................. 55
9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (U
Starting Setup Utility (BIOS) ............................................................................................................... 56
Updating the BIOS ............................................................................................................................. 56
EFI) ............................................................ 56
ix
Determining the BIOS version ........................................................................................... 56
Downloading a BIOS update ............................................................................................. 57
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 58
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 58
10 Backing up, restoring, and recovering .......................................................................................................... 59
Creating recovery media and backups ............................................................................................... 59
Creating HP Recovery media ............................................................................................ 59
Restore and recovery ......................................................................................................................... 59
Recovering using HP Recovery Manager .......................................................................... 60
What you need to know ..................................................................................... 60
Using the HP Recovery partition (select models only) ...................................... 61
Using HP Recovery media to recover ............................................................... 61
Changing the computer boot order ................................................................... 61
11 Specifications ................................................................................................................................................ 62
Input power ......................................................................................................................................... 62
Operating environment ....................................................................................................................... 62
12 Electrostatic Discharge ................................................................................................................................. 63
Index ................................................................................................................................................................... 64
x
1 Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this
chapter to learn about best practices after you set up your computer, fun things to do with your
computer, and where to find additional HP resources.
Visit the HP Apps Store
The HP Apps Store offers a wide choice of popular games, entertainment and music apps,
productivity apps, and apps exclusive to HP that you can download to the Start screen. The selection
is updated regularly and includes regional content and country-specific offers. Be sure to check the
HP Apps Store frequently for new and updated features.
IMPORTANT: You must be connected to the Internet to access the HP Apps Store.
NOTE: HP picks is available in select countries only.
To view and download an app:
1. From the Start screen, select the Store app.
2. Select HP picks to view all the available apps.
3. Select the app you want to download, and then follow the on-screen instructions. When the
download is complete, the app appears on the All apps screen.
Best practices
After you set up and register the computer, we recommend the following steps to get the most out of
your smart investment:
If you haven’t already done so, connect to a wired or wireless network. See details in
●
to a network on page 16.
Become familiar with the computer hardware and software. For more information, see
●
know your computer on page 5 and Enjoying entertainment features on page 23.
Update or purchase antivirus software. See
●
Back up your drive by creating recovery discs or a recovery flash drive. See
●
restoring, and recovering on page 59.
Fun things to do
You know that you can watch a YouTube video on the computer. But did you know that you can
●
also connect your computer to a TV or gaming console? For more information, see
video devices by using an HDMI cable on page 27.
You know that you can listen to music on the computer. But did you know that you can also
●
stream live radio to the computer and listen to music or talk radio from all over the world? See
Using audio on page 25.
Connecting
Getting to
Using antivirus software on page 53.
Backing up,
Connecting
Visit the HP Apps Store 1
You know that you can create a powerful presentation with Microsoft® applications. But did you
●
know you can also connect to a projector to share your ideas with a group? See
video devices by using an HDMI cable on page 27.
Use the TouchPad and the new Windows® touch gestures for smooth control of images and
●
pages of text. See
Using the TouchPad and gestures on page 29.
Connecting
2 Chapter 1 Starting right
More HP resources
You have already used
Setup Instructions
to turn on the computer and locate this guide. To locate
resources that provide product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions
Help and Support
To access Help and Support, from the Start screen,
type help, and then from the Search window, select
Help and Support. For U.S. support, go to
http://www.hp.com/go/contactHP. For worldwide
support, go to
wwcontact_us.html.
Worldwide support
To get support in your language, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
http://welcome.hp.com/country/us/en/
Safety & Comfort Guide
To access this document:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
‒ or –
From the Windows desktop, click the question
mark icon in the notification area, at the far right
of the taskbar.
Overview of computer setup and features
●
A broad range of how-to information and troubleshooting tips
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
●
Proper workstation setup
●
Guidelines for posture and work habits that increase your
●
comfort and decrease your risk of injury
Electrical and mechanical safety information
●
2. Select My computer, and then select User
guides.
‒ or –
Go to
http://www.hp.com/ergo.
Regulatory, Safety and Environmental Notices
To access this document:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
‒ or –
From the Windows desktop, click the question
mark icon in the notification area, at the far right
of the taskbar.
2. Select My Computer, and then select User
Guides.
Limited Warranty
To access this document:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
‒ or –
*
Important regulatory notices, including proper battery disposal
●
information
Specific warranty information about this computer
●
More HP resources 3
Resource Contents
From the Windows desktop, click the question
mark icon in the notification area, at the far right
of the taskbar.
2. Select My computer, and then select Warranty
and services.
– or –
Go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed
copy from
●
●
●
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
http://www.hp.com/go/orderdocuments or write to:
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/
4 Chapter 1 Starting right
2 Getting to know your computer
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1. From the Start screen, type control panel, and then select Control Panel.
2. Select System and Security, select System, and then click Device Manager in the left column.
A list displays all the devices installed on your computer.
To find out information about system hardware components and the system BIOS version number,
press fn+esc.
Locating software
To find out what software is installed on your computer:
From the Start screen, click the down arrow in the lower-left corner of the screen.
▲
Finding your hardware and software information 5
Right side
Component Description
(1)
(2)
(3)
Power light
Audio-out (headphone)/Audio-in
(microphone) jack
USB 2.0 port Connects an optional USB device, such as a keyboard,
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-
●
saving state. The computer shuts off power to the
display and other unneeded components.
Off: The computer is off or in Hibernation. Hibernation
●
is a power-saving state that uses the least amount of
power.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices
this guide, from the Start screen, type support, and then
select the HP Support Assistant app.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
mouse, external drive, printer, scanner or USB hub.
. To access
(4)
(5)
USB 3.0 port Connects an optional USB device, such as a keyboard,
HDMI port Connects an optional video or audio device, such as a high-
6 Chapter 2 Getting to know your computer
mouse, external drive, printer, scanner or USB hub.
definition television, any compatible digital or audio
component, or a high-speed HDMI device.
Left side
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
(2) Power connector Connects an AC adapter.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(3) AC adapter light
(4)
(5)
SIM Card slot (select models only) A slot for a SIM card.
Memory card reader Reads optional memory cards that store, manage, share, or
White: The AC adapter is connected and the battery is
●
charged.
Amber: The AC adapter is connected and the battery
●
is charging.
Off: The computer is using battery power.
●
NOTE: This feature is available on select models only.
access information.
To insert a card:
Hold the card label-side up, with connectors facing the slot,
insert the card into the slot, and then push in on the card
until it is firmly seated.
To remove a card:
Press in on the card it until it pops out.
Left side 7
Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals.
(2) WWAN antennas (2)* Send and receive wireless signals.
(3) Internal microphones Record sound.
(4) Webcam light On: The webcam is in use.
(5) Webcam Records video and captures photographs. Some models allow
(6) Internal display switch Turns off the display and initiates Sleep if the display is closed
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the
Environmental Notices
and then select the HP Support Assistant app.
that applies to your country or region. To access this guide, from the Start screen, type support,
you to video conference and chat online using streaming video.
To use the webcam, from the Start screen, type camera, and
then select Camera from the list of applications.
while the power is on.
NOTE: The internal display switch is not visible from the
outside of the computer.
Regulatory, Safety, and
8 Chapter 2 Getting to know your computer
Top
Touchpad
Component Description
(1) TouchPad zone Reads your finger gestures to move the pointer or activate items
on the screen.
NOTE: The TouchPad also supports edge-swipe gestures. For
more information, see
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
Edge swipes on page 35.
Top 9
Lights
Component Description
(1)
(2) Caps lock light
(3)
Power light
Mute light
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-
●
saving state. The computer shuts off power to the
display and other unneeded components.
Off: The computer is off or in Hibernation. Hibernation
●
is a power-saving state that uses the least amount of
power.
On: Caps lock is on, which switches the keys to all
●
capital letters.
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
10 Chapter 2 Getting to know your computer
Buttons
Component Description
(1) Power button
When the computer is off, press the button to turn on the
●
computer.
When the computer is on, press the button briefly to initiate
●
Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the power
button down for at least 5 seconds to turn off the computer. To
learn more about your power settings, see your power options.
From the Start screen, type power, select Power and
▲
sleep settings, and then select Power and sleep from the
list of applications.
- or -
From the Windows desktop, right-click the Start button,
and then select Power Options.
Top 11
Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Executes frequently used system functions when pressed
in combination with the esc key, or on select models, the
spacebar.
(3)
(4) Action keys Execute frequently used system functions.
Windows key Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows key again will return you to
the previous screen.
NOTE: On select models, the f5 action key turns the
radiance backlight keyboard feature off or on.
12 Chapter 2 Getting to know your computer
Bottom
Component Description
(1) Speakers (2) Produce sound.
Bottom 13
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