The information contained herein is subject to change without notice. The only warranties for HP products and services are set
forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website:
http://www.hp.com/go/storagewarranty
Microsoft, Windows, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
Index ................................................................................................. 77
6
Page 7
1 Hardware
Overview
6Gb SAS disk enclosures are available in two models:
• Small Form Factor (SFF): Supports 25 SFF (2.5 inch) disk drives
• Large Form Factor (LFF): Supports 12 LFF (3.5 inch) disk drives
Large Form Factor disk enclosureSmall Form Factor disk enclosure
NOTE:
Depending on your disk enclosure model and controller installation environment, one or more disk
enclosures can be cascaded from the disk enclosure that is connected to the controller. For more
information, see the QuickSpecs for your enclosure model, available at
http://www.hp.com/go/D2000.
The enclosure and its components are detailed in the following sections:
• Small Form Factor disk enclosure chassis, page 8
• Large Form Factor disk enclosure chassis, page 9
• Disk drives, page 11
• Front status and UID module, page 12
• Power supply module, page 14
• Fan module, page 15
• I/O module, page 16
• Rear power and UID module, page 18
• SAS cables, page 20
D2600/D2700 Disk Enclosure User Guide7
Page 8
Small Form Factor disk enclosure chassis
Front view
3. UID push button and LED1. Rack-mounting thumbscrews
4. Enclosure status LEDs2. Disk drive in bay 9
Rear view
Drive bay numbering
Disk drives mount in bays on the front of the enclosure. Bays are numbered sequentially from top to
bottom and left to right. Bay numbers are indicated on the left side of each drive bay.
7. UID push button and LED4. I/O module A1. Power supply 1
8. Enclosure status LEDs5. I/O module B2. Power supply 2
9. Power push button and LED6. Fan 23. Fan 1
Hardware8
Page 9
Large Form Factor disk enclosure chassis
Front view
3. UID push button and LED1. Rack-mounting thumbscrews
4. Enclosure status LEDs2. Disk drive in bay 6
Rear view
Drive bay numbering
Disk drives mount in bays on the front of the enclosure. Bays are numbered sequentially from top to
bottom and left to right. A drive-bay legend is included on the left bezel.
7. UID push button and LED4. I/O module A1. Power supply 1
8. Enclosure status LEDs5. I/O module B2. Power supply 2
9. Power push button and LED6. Fan 23. Fan 1
D2600/D2700 Disk Enclosure User Guide9
Page 10
Hardware10
Page 11
Disk drives
A variety of disk drive models are supported for use, including dual-ported SAS disk drives and
single-ported SATA disk drives. For more information, see the QuickSpecs for your enclosure model,
available on the D2000 website: http://www.hp.com/go/D2000.
Disk drives are hot-pluggable.
Disk drive LEDs
Two LEDs indicate drive status.
NOTE:
The following image shows a Small Form Factor (SFF) disk drive. LED patterns are the same for SFF
and LFF disk drives.
1. Locate/Fault
Disk drive blanks
To maintain the proper enclosure air flow, a disk drive or a disk drive blank must be installed in each
drive bay. The disk drive blank maintains proper airflow within the disk enclosure.
Blue
Green2. Status
Blinking
DescriptionLED statusLED colorLED
Used to locate driveSlow blinking
Used for critical locateMedium blinking
Used for reserved locateFast blinking
Drive faultSolidAmber
Drive is spinning up or
down and is not ready
Drive activityFast blinking
Ready for activitySolid
D2600/D2700 Disk Enclosure User Guide11
Page 12
Front status and UID module
The front status and UID module includes status LEDs and a unit identification (UID) button.
Front UID module LEDs
DescriptionLED statusLED colorLED iconLED
No powerOff
Green1. Health
Amber2. Fault
Blue3. UID
Blinking
Blinking
Solid
Off
Blinking
Solid
Enclosure is starting up and
not ready, performing POST
Normal, power is onSolid
Normal, no fault conditionsOff
A fault of lesser importance
was detected in the enclosure
chassis or modules
A fault of greater importance
was detected in the enclosure
chassis or modules
Not being identified or power
is off
Unit is being identified from
the management utility
Unit is being identified from
the UID button being pushed
Hardware12
Page 13
Unit identification (UID) button
The unit identification (UID) button helps locate an enclosure and its components. When the UID button
is activated, the UID on the front and rear of the enclosure are illuminated.
NOTE:
A remote session from the management utility can also illuminate the UID.
• To turn on the UID light, press the UID button. The UID light on the front and the rear of the enclosure
will illuminate solid blue. (The UID on cascaded storage enclosures are not illuminated.)
• To turn off an illuminated UID light, press the UID button. The UID light on the front and the rear
of the enclosure will turn off.
D2600/D2700 Disk Enclosure User Guide13
Page 14
Power supply module
Two power supplies provide the necessary operating voltages to all controller enclosure components.
If one power supply fails, the remaining power supply is capable of operating the enclosure. (Replace
any failed component as soon as possible.)
NOTE:
If one of the two power supply modules fails, it can be hot-replaced.
Power supply LED
One LED provides module status information.
DescriptionLED statusLED color
No powerOffOff
Normal, no fault conditionsSolidGreen
Hardware14
Page 15
Fan module
Fan modules provide cooling necessary to maintain proper operating temperature within the controller
enclosure. If one fan fails, the remaining fan is capable of cooling the enclosure. (Replace any failed
component as soon as possible.)
NOTE:
If one of the two fan modules fail, it can be hot-replaced.
Fan module LED
One bi-color LED provides module status information.
Green
Amber
DescriptionLED statusLED color
No powerOffOff
The module is being identifiedBlinking
Normal, no fault conditionsSolid
Fault conditions detectedBlinking
Problems detecting the moduleSolid
D2600/D2700 Disk Enclosure User Guide15
Page 16
I/O module
The I/O module provides the interface between the disk enclosure and the host.
Each I/O module has two ports that can transmit and receive data for bidirectional operation.
3. SAS Port 2
I/O module LEDs
LEDs on the I/O module provide status information about each I/O port and the entire module.
Large Form Factor I/O moduleSmall Form Factor I/O module
4. Double 7–segment display1. Manufacturing diagnostic port
5. I/O module LEDs2. SAS Port 1
NOTE:
The following image illustrates LEDs on the Small Form Factor I/O module.
Hardware16
Page 17
DescriptionLED statusLED colorLED iconLED
3. 7–segment display
Off
Greenn/a1. SAS Port LinkThe port is being identified by
Ambern/a2. SAS Port Error
n/an/a
Blue4. UID
Blinking
Blinking
Solid
Off
Off
Solid
Off
No cable, no power, or port
not connected
an application client
Healthy, active linkSolid
Normal, no errors detectedOff
Error detected by application
client
Error, fault conditions detected
on the port by the I/O module
No cable, no power, enclosure
not detected
The enclosure box numberNumber
Not being identified or no
power
Module is being identified,
from the management utility
No power or firmware malfunction
Green5. HealthEnclosure is starting up and not
Amber6. Fault
Blinking
Solid
ready, performing POST
Normal, power is onSolid
Normal, no fault conditionsOff
A fault of lesser importanceBlinking
A fault of greater importance,
I/O failed to start
D2600/D2700 Disk Enclosure User Guide17
Page 18
Rear power and UID module
The rear power and UID module includes status LEDs, a unit identification (UID) button, and the power
on/standby button.
Rear power and UID module LEDs
DescriptionStatusLED colorLED iconLED
4. On/Standby
Off
Blue1. UID
On
Green2. Health
Amber3. Fault
Blinking
Off
Blinking
Solid
Not being identified or no
power
Unit is being identified,
either from the UID button
being pushed or from the
management utility
No powerOff
Enclosure is starting up
and not ready, performing POST
Normal, power is onSolid
Normal, no fault conditions
A fault of lesser importance
A fault of greater importance
Power is onSolidGreen
Standby powerSolidAmber
Hardware18
Page 19
Unit identification (UID) button
The unit identification (UID) button helps locate an enclosure and its components. When the UID button
is activated, the UID on the front and rear of the enclosure are illuminated.
NOTE:
A remote session from the management utility can also illuminate the UID.
• To turn on the UID light, press the UID button. The UID light on the front and the rear of the enclosure
will illuminate solid blue. (The UID on cascaded storage enclosures are not illuminated.)
• To turn off an illuminated UID light, press the UID button. The UID light on the front and the rear
of the enclosure will turn off.
Power on/standby button
The power on/standby button applies either full or partial power to the enclosure chassis.
• To initially power on the enclosure, press and hold the on/standby button for a few seconds, until
the LEDs begin to illuminate.
• To place an enclosure in standby, press and hold the on standby button for a few seconds, until
the on/standby LED changes to amber.
NOTE:
System power to the disk enclosure does not completely shut off with the power on/standby button.
The standby position removes power from most of the electronics and components, but portions of
the power supply and some internal circuitry remain active. To completely remove power from the
system, disconnect all power cords from the device.
D2600/D2700 Disk Enclosure User Guide19
Page 20
SAS cables
These disk enclosures use cables with mini-SAS connectors for connections to the controller and
cascaded disk enclosures.
Hardware20
Page 21
2 Technical specifications
General specifications
Dimensions45.0 cm (17.99 in)Width
17.2 kg (38 lb)Weight (base unit; no disk drives)
SFF disk drives: 24.9 kg (54.90 lb)
Weight (fully populated)
LFF disk drives: 27.2 kg (59.97 lb)
Power and environmental specifications
8.8 cm (3.47 in)Height (2U)
56.7 cm (22.3 in)Depth
Temperature range (Temperature
ratings shown are for sea level. An
altitude rating of 1°C per 300 m
(1.8°F per 1,000 ft) to 3048 m
(10,000 ft) is applicable. No direct
sunlight allowed. The upper limit
might be limited by the type and
number of options installed.)
Relative humidity (Non-operating
maximum humidity of 95% is based
on a temperature of 45°C (113°F).
Altitude maximum for storage corresponds to a pressure minimum of
70 KPa.)
Dissipation specifications are maximum values and apply to worstcase conditions at full rated power
supply load. The power/heat dissipation for your installation will vary
depending on the equipment configuration.)
Operating
Shipping
Operating
Operating
Rated input current
10°C to 35°C (50°F to 95°F)
Maximum rate of change is
10ºC/Hr (18ºF/Hr)
–40°C to 66°C (–40°F to 150°F)
Maximum rate of change is
20ºC/Hr (36ºF/Hr)
10% to 90% relative humidity (Rh)
28ºC (82.4ºF) Maximum wet bulb
temperature non-condensing
5% to 95% relative humidity (Rh)Non-operating
3048 m (10,000 ft) This value
might be limited by the type and
number of options installed.
9144 m (30,000 ft)Non-operating
100 to 240 VACRated input voltageInput power (Input Power and Heat
50 to 60 HzRated input frequency
2.68 A at 115 VAC typical, 4 A
maximum
300 WInput power (max)
D2600/D2700 Disk Enclosure User Guide21
Page 22
Technical specifications22
Page 23
3 Installation
Installation overview
Installation steps include:
1.Locating Required items, page 23
2.Completing Preliminary tasks, page 24
3.Preparing the site, page 29
4.Racking the disk enclosure, page 30
5.Installing disk drives, page 33
6.Installing 6Gb SAS controllers and preparing the servers, page 35
7.Connecting cables and power cords, page 36
8.Powering on the disk enclosure, page 40
9.Verifying the operating status of the devices, page 41
Required items
Items required for installation include the following, some of which ship with the disk enclosure:
• Rack mounting kit
• Disk enclosure
• Disk drives and drive blanks
• 6Gb SAS controller
• SAS cables
• Power cables
• Access to a workstation on the server
• Access to the Internet
NOTE:
A variety of disk drives, 6Gb SAS controllers, and SAS cables are supported for use with this disk
enclosure. For more information, see the QuickSpecs for your disk enclosure model, available on the
D2000 disk enclosures website: http://www.hp.com/go/D2000.
D2600/D2700 Disk Enclosure User Guide23
Page 24
Preliminary tasks
Planning tasks include:
• Determining who will install and configure the disk enclosure, page 24
• Saving the disk enclosure website as a favorite in your browser, page 24
• Confirming support for your hardware and software components, page 24
• Signing up to automatically receive advisories, notices, and other messages, page 25
• Confirming warranty support and finding out about related services, page 25
• Gathering and recording information, page 26
• Planning the storage configuration, page 26
Determining who will install and configure the disk enclosure
Storage management experience is required to successfully install and configure this product. If you
are not familiar with installing and configuring storage array systems, HP can install this product for
you. For more information, see the Business & IT Services website: http://www.hp.com/go/services.
Different levels of assistance are available. For example, the following services might be included:
• Site inspection
• Verification of operating system patch levels
• Customized virtual disk design
• Array hardware installation and activation of optional software
• Array initialization
• Verification that the implemented solution meets your specifications
• Availability of an HP Services Storage Specialist to answer questions during the deployment process
• Verification testing to confirm product functionality and adherence to HP installation quality
standards
• On-site orientation, including highlights of basic operation and a review of documentation
Saving the disk enclosure website as a favorite in your browser
This site includes the latest information, including:
• QuickSpecs (product specifications and compatibility information)
• User documents
• Software and firmware downloads
• Support advisories and notifications
For more information, see the D2000 website: http://www.hp.com/go/D2000.
Confirming support for your hardware and software components
Specific versions of hardware, firmware, software, drivers, and other components are designed to
work together.
The QuickSpecs for your disk enclosure model provide an up-to-date list of supported servers, operating
systems, controllers, switches, and software tools. Download and review the QuickSpecs for your
enclosure model to confirm that the components you plan to use are supported for use with the disk
enclosure.
Installation24
Page 25
Check the QuickSpecs before initially installing the disk enclosure and before making any changes
to an existing installation. QuickSpecs are available on the D2000 disk enclosures website:
nl
http://www.hp.com/go/D2000.
Signing up to automatically receive advisories, notices, and other messages
The Subscriber's Choice website includes options to register for and automatically receive, by e-mail,
personalized product tips, update information, driver- and support-related advisories, and other notices
for this and other HP devices. Although optional, HP recommends registering all of your HP products
with Subscriber's Choice. For more information, see the Subscriber's Choice website:
nl
http://www.hp.com/go/e-updates.
• E-mail options:
• Driver and support alerts—Stay up-to-date using e-mail notices customized to your product and
frequency needs.
• HP Technology at Work—Receive monthly customized driver/support updates and news about
technology, new products, and promotions.
• Monthly promotions—Get up to the minute specials, promotions, and newly launched product
offers for small and medium business, government agencies, and schools.
• HP Business Outlet offers—Refurbished, closeout, and overstock product offers.
• Catalogs:
• Small and Medium Business catalog—Your comprehensive guide to HP business products and
promotions, featuring HP computers, servers, printers, accessories, supplies, and services.
• Public Sector catalog—Your guide to the full range of HP products, services and promotions
for public sector, with customized additions just for higher education, K-12 and federal government.
• State and Local Solutions magazine—Learn how state and local governments are harnessing
technology to better serve citizens with fewer resources. Includes case studies, products, promotions, and services.
• Online classes:
• Learning center—Register for online classes taught by some of the foremost industry experts.
Classes are free and available 24 x 7.
To register for and automatically receive product tips, update information, driver- and support-related
advisories, see the Subscriber's Choice website: http://www.hp.com/go/e-updates. Click Subscribe
and follow the onscreen instructions to select all of the HP products for which you want to receive
notices. While subscribing, indicate your delivery preference (HTML, text, or RSS) and frequency of
delivery (as they become available, weekly, or monthly).
Confirming warranty support and finding out about related services
The standard warranty protects against product defects and some causes of downtime. You can extend
your warranty with HP Care Pack Services. This portfolio of predefined packages is flexible, allowing
you to extend coverage to the exact level of support required. You choose the support level that meets
your business requirement, from basic to mission-critical.
Recommended service levels and appropriate related services for your particular disk enclosure model
are listed on the QuickSpecs. For more information, see the Storage Services website:
nl
http://www.hp.com/hps/storage.
D2600/D2700 Disk Enclosure User Guide25
Page 26
Gathering and recording information
A brief worksheet is included on the getting started instructions that is shipped with the disk enclosure.
As you gather and identify the hardware and software components for your environment, use the
worksheet to record information about your components and your configuration. Some information
is easily obtained before installing the disk enclosure, while some of the information is created during
the configuration process.
A basic worksheet is included on the poster, but HP recommends creating and keeping more detailed
records.
Information recorded on the worksheet is used during the initial system setup and configuration, and
is helpful for future configuration changes and troubleshooting purposes.
NOTE:
If a supplier is installing or configuring your disk enclosure, provide them with the poster, and verify
that they complete the worksheet and record other important configuration and set up information.
Planning the storage configuration
Proper planning of the system storage and its subsequent performance is critical to a successful
deployment of the disk enclosure. Improper planning or implementation can result in wasted storage
space, degraded performance, or inability to expand the system to meet growing storage needs.
Considerations include:
• System and performance expectations
• Striping methods
• RAID levels
• Disk drive sizes and types
• Spare drives
• Array sizing (capacity)
NOTE:
For the minimum supported configuration, and other configuration information, see the QuickSpecs
for the disk enclosure.
System and performance expectations
To help determine the best way to configure your storage, rank the following three storage
characteristics in order of importance:
• Fault tolerance (high availability)
• I/O performance
• Storage efficiency
With priorities established, you can determine which striping method and RAID level to use.
As highlighted in the following section, some configuration methods offer greater fault tolerance, while
other configuration methods offer better I/O performance or storage efficiency.
Installation26
Page 27
Striping methods
There are two methods for configuring the physical layout of the disk arrays:
• Vertical striping
• Horizontal striping
In a vertical configuration, a single RAID array uses one physical drive from each disk enclosure.
In a horizontal configuration, the RAID array uses multiple drives contained within one or more disk
enclosures.
RAID levels
Smart Array controllers use hardware-based RAID technology to group multiple disk drives together
in larger logical units (LUNs).
Key RAID methods include the use of data striping, data mirroring, and parity error checking. Data
striping improves speed by performing virtual disk I/O with an entire group of physical disks at the
same time. Mirroring provides data redundancy by storing data and a copy of the data. Parity error
checking provides automatic detection and correction if corruption of a physical disk occurs.
Depending on the host environment, the following RAID levels are supported with this disk enclosure:
RAID0, RAID1, RAID5 and RAID6 with ADG. Each level uses a different combination of RAID methods
that impact data redundancy, the amount of physical disk space used, and I/O speed. After you
create a LUN, you cannot change the RAID level.
The following table compares the different RAID levels.
Best practicesSummary
IMPORTANT: Do not use RAID0
for LUNs if fault tolerance is required. Consider RAID0 only for
noncritical storage. RAID0 LUNs
provide the best performance for
applications that use random I/O.
In general, RAID1 virtual disks
provide better performance characteristics over a wider range of
application workloads than
RAID5.
RAID5 virtual disks can provide
performance advantages over
RAID1 for some applications that
use sequential I/O. Consider
RAID5 disks for applications with
high sequential I/O of records in
multiples of 8K bytes. The larger
the record size, the greater the
advantage.
RAID0
RAID1
RAID5
RAID0 is optimized for I/O
speed and efficient use of
physical disk capacity, but
provides no data redundancy.
RAID1 is optimized for data
redundancy and I/O speed,
but uses the most physical
disk space. IMPORTANT:
RAID1 uses about 100%
more physical disk space
than RAID0 and 70% more
than RAID5.
RAID5 provides a balance
of data redundancy, I/O
speed and efficient use of
physical disk space.
Data redundancy
Medium
RAID method
StripingNone
MirroringHigh
Striping and
parity
D2600/D2700 Disk Enclosure User Guide27
Page 28
Like RAID5, RAID6 generates and stores parity information to protect against data
loss caused by drive failure.
RAID6
With RAID6, however, two
different sets of parity data
are used, allowing data to
be preserved if two drives
fail.
Disk drive sizes and types
RAID arrays should be composed of disk drives of the same size and performance capability. When
drives are mixed within a disk enclosure, the usable capacity and the processing ability of the entire
storage sub-system is affected. For example, when a RAID array is composed of different sized drives,
the RAID array defaults to the smallest individual drive size, and capacity in the larger drives goes
unused.
Spare disks
Best practicesSummary
RAID6 is most useful when data
loss is unacceptable but cost is
also an important factor. The
probability that data loss will occur when an array is configured
with RAID6 is less than it would
be if it was configured with
RAID5. However, write performance is lower than RAID5 because of the two sets of parity
data.
Data redundancy
High
RAID method
Striping and
parity
Spares are disks that are not active members of any particular array, but have been configured to
be used when a disk in one of the arrays fails. If a spare is present, it will immediately be used to
begin rebuilding the information that was on the failed disk, using parity information from the other
member disks. During the rebuilding process, the array is operating in a reduced state and, unless it
is a RAID6 or RAID1+0 array, it cannot tolerate another disk failure in the same array. If another disk
fails at this time, the array becomes inaccessible and information stored there must be restored from
backup.
After the rebuild of the data onto the spare is completed, when a replacement drive is inserted to
replace the failed drive, the system will automatically transfer the data from the spare onto the
replacement drive and return the spare to an available-spare state. It is important to note that the
process of rebuilding the spare or the replacement drive must not be interrupted or the process will
be aborted.
Some administrators have multiple spare disks, so that multiple arrays can experience failure and
successfully recover, before administrative intervention would be required to replace the spare or
failed disk. When assigning a spare to an array, the administrator chooses which arrays and how
many arrays are protected by that spare.
Array sizing
As a general rule, the greater the number of drives that are included in an array, the greater the
performance level that can be achieved. However, performance considerations are offset by fault
tolerance considerations. The greater the number of drives in an array, the higher the probability of
one or more disk failures in that array. The administrator must strike a balance between performance
and fault tolerance.
Installation28
Page 29
Preparing the site
Preparing your site includes:
• Providing adequate structural support for the floor, page 29
• Providing adequate clearance space and ventilation, page 29
• Providing adequate and redundant sources of power, page 29
To ensure continuous, safe, and reliable operation of your equipment, place your system in an approved
environment.
Consider using the HP Enterprise Configurator (eCO) to help plan and configure racks and
rack-mountable devices. The eCO is available on the HP website:
nl
http://h30099.www3.hp.com/configurator.
Providing adequate structural support for the floor
Calculate the total weight of your equipment and verify that your site can support the weight.
For HP ProLiant server environments, consider using Rack Builder, a software tool that provides a
simplified method to planning and configuring racks and rack-mountable products. Rack Builder is
available on the Options tab of the ProLiant Home page of the HP servers website:
Providing adequate clearance space and ventilation
Be sure to provide adequate clearance around the front and back of the racks. Provide at least 63.5
cm (25 in) in the front of the rack to allow the doors to open fully and provide at least 76.2 cm (30
in) in the rear of the rack to allow for servicing and airflow.
If there are unused spaces in your rack, attach blanking panels across those empty spaces to force
the airflow through the components instead of through the open spaces.
Providing adequate and redundant sources of power
Make sure that you have two high-line power feeds installed near your computer. These two power
sources usually come from the same external power grid, but occasionally might originate from different
grids or even entirely different sources.
For protection against a power-source failure, obtain and include two uninterruptible power supplies
in your installation.
For power consumption specifications, see the QuickSpecs for your disk enclosure model.
D2600/D2700 Disk Enclosure User Guide29
Page 30
Racking the disk enclosure
The disk enclosure can be installed into most standard server racks. To verify that your rack is supported
for use with the disk enclosure, see the QuickSpecs for your disk enclosure model, available on the
D2000 website: http://www.hp.com/go/D2000.
CAUTION:
Install disk drives in the enclosures only after mounting the enclosures in the rack.
• An enclosure populated with disk drives is too heavy to lift safely.
• Movement of an enclosure during installation might damage the internal storage media of installed
disk drives.
Rack installation best practices
In addition to industry-standard recommendations, consider the following:
• Locate the heaviest items, such as uninterruptable power supplies (UPS) and additional disk enclos-
ures near the bottom of the rack.
• To make cabling easy, install the disk enclosures below the server.
• Install similar components next to each other in the rack. Because enclosures, switches, and servers
are of differing depths, if you have more than one of a device, mount those devices adjacent to
one another to accommodate working behind the rack.
WARNING!
To reduce the risk of personal injury or damage to the equipment, be sure that:
• At least two people lift the storage system during removal or installation if the weight exceeds
22.7 kg (50 lb). If the system is being loaded into the rack above chest level, a third person MUST
assist with aligning the system with the rails while the other two people support the weight of the
system.
• The leveling jacks on the rack are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack if it is a single-rack installation.
• The racks are coupled together in multiple-rack installations.
• Only one component in a rack is extended at a time. A rack might become unstable if more than
one component is extended.
• To prevent damage and to ease insertion of the device into the rack, support the weight of the
device and keep it level when sliding it into the rack.
Installation30
Page 31
Racking procedures
1.Position left and right rack rails at the desired 'U' position in the rack, adjusting the rails to fit the
rack, as needed (1).
2.Secure rack rails to the front and back rack columns using screws. Make sure that the shoulders
of the screws fit inside the square or round holes of the rack (2).
NOTE:
If installing rails in a square hole rack, use larger-sized shoulder screws and pins for mounting.
If installing rails in a round hole rack, use smaller-sized shoulder screws and pins for mounting.
3.Slide the device into position on the rails (1) and then tighten the thumbscrews on the front of the
device to secure the device to the rack.
NOTE:
The rear ends of the rails have a bracket that must engage the device chassis to secure the rear
of the chassis to the rails.
D2600/D2700 Disk Enclosure User Guide31
Page 32
Installation32
Page 33
Installing disk drives
CAUTION:
Install disk drives in the enclosures only after mounting the enclosures in the rack.
• An enclosure populated with disk drives is too heavy to lift safely.
• Movement of an enclosure during installation might damage the internal storage media of installed
disk drives.
CAUTION:
• Follow industry-standard practices when handling disk drives. Internal storage media can be
damaged when drives are shaken, dropped, or roughly placed on a work surface.
• When installing a disk drive, make sure the drive is fully seated in the drive bay.
• When removing a disk drive, press the release button and pull the drive only slightly out of the
enclosure. Then, to allow time for the internal disk to stop rotating, wait approximately 10 seconds
before completely removing the drive from the enclosure.
Disk drives are hot-pluggable. A variety of disk drive models are supported for use, including
dual-ported SAS disk drives and single-ported SATA disk drives.
For more information about supported disk drives, see the QuickSpecs for your disk enclosure model,
available on the D2000 website: http://www.hp.com/go/D2000.
NOTE:
SAS and SATA disk drives can be installed in the same disk enclosure.
1.Unlatch and swing out the drive handle, and slide the drive into the enclosure.
2.Rotate the handle to the closed position when the drive is fully seated in the enclosure.
D2600/D2700 Disk Enclosure User Guide33
Page 34
3.Continue until all drives are installed.
IMPORTANT:
For proper airflow and cooling, a drive blank must remain installed in all unused drive bays.
Installation34
Page 35
Installing 6Gb SAS controllers and preparing the servers
When preparing servers for the disk enclosure, be sure to do the following.
• Record information about the server and controller that will connect to the disk enclosure.
• Verify that the servers, Smart Array controllers, operating system version, and service packs are
supported for use with the disk enclosure. For more information, see the QuickSpecs for the your
disk enclosure model, available on the D2000 website: http://www.hp.com/go/D2000.
• Install all operating-system-specific service packs, patch kits, or other required tools.
• Install HP system management and monitoring tools, such as HP Systems Insight Manager (HP-SIM)
and the Array Configuration Utility (ACU).
• Install one or more Smart Array controller in the server that will access the disk enclosure. For in-
structions, see the documentation provided with the controller and the server.
NOTE:
For detailed installation and configuration information about the server, the controller, or software
tools, see the documentation provided with the server, controller, or software.
D2600/D2700 Disk Enclosure User Guide35
Page 36
Connecting cables and power cords
Overview
Connecting cables includes the following steps:
1.Reading the Cabling best practices, page 36.
2.Cabling the disk enclosure to the controller, page 37.
3.Cabling cascaded disk enclosures, page 38.
4.Labeling cables using labeling kit, page 38.
5.Connecting power cords, page 39.
NOTE:
For examples of cabling scenarios, see Chapter 6 on page 49.
Cabling best practices
• Use the shortest possible cable between devices. Shorter cables are easier to manage and route
along the back of the rack. In addition, shorter cables reduce the possibility of signal degradation
that might occur over longer distances.
• Gather the cables in the rear of the disk enclosure to ensure that the cabling in the back of the
rack system does not interfere with system operation or maintenance. Bind the cables loosely with
cable ties and route the excess cables out of the way, along the side of the rack. When the cables
are tied together and routed down the side of the rack, system components and indicators are
easily visible and accessible.
• Attach a label near both ends of each cable to identify the device connected to that cable. Include
the device, device name, port, or other useful information.
• Use colored markers to color code both ends of each cable, to help visually identify a particular
cable without having to read or locate the label.
• In multipath configurations, you might want to loosely bind the matching pair of cables connecting
devices.
Installation36
Page 37
Cabling the disk enclosure to the controller
To connect the first disk enclosure to the controller, use a standard mini-SAS cable.
IMPORTANT:
When connecting this disk enclosure to single-path HP Smart Array P212 or P411 6Gb SAS controllers,
the second I/O module (I/O module B) in the disk enclosure is not supported for use.
The following illustration shows an HP ProLiant DL380 G6 server with a two-port HP Smart Array
P411 controller connecting to Small Form Factor (SFF) disk enclosures. Your environment might include
a different model server, controller, or disk enclosure, but the cabling principles are the same. For
additional examples of cabling scenarios, see Chapter 6 on page 49
D2600/D2700 Disk Enclosure User Guide37
Page 38
Cabling cascaded disk enclosures
Use standard mini-SAS cables to cascade additional disk enclosures from the disk enclosure that is
connected to the controller.
As additional disk enclosures are connected to the first disk enclosure, they are assigned a box number.
The assigned box number is displayed on the 7-segment display on the rear of the disk enclosure.
IMPORTANT:
• The number of supported cascaded disk enclosures varies per disk enclosure model and installation
environment. For more information, see the QuickSpecs for your disk enclosure model, available
on the D2000 website: http://www.hp.com/go/D2000.
• When connecting this disk enclosure to single-path HP Smart Array P212 or P411 controllers, the
second I/O module (I/O module B) is not supported for use.
• Use provided color clues on the disk enclosure when cabling cascaded disk enclosures; for example,
connect “green” ports to “green” ports (connect I/O module A on one disk enclosure to I/O
module A on the additional disk enclosure).
The following illustration shows an HP ProLiant DL380 G6 server with an HP Smart Array P411
controller connecting to Small Form Factor (SFF) disk enclosures. Your environment might include a
different model server, controller, or disk enclosure, but the cabling principles are the same. For
additional examples of cabling scenarios, see Chapter 6 on page 49
Labeling cables using labeling kit
A labeling kit is provided with the disk enclosure. Label both end of each cable using the materials
in the supplied labeling kit.
Installation38
Page 39
Connecting power cords
To protect the system from power-failure-related downtime, each disk enclosure ships standard with
a redundant power supply. Depending how you connect the power supplies to the power source,
you can eliminate downtime caused by power-related failures.
When connecting the power cables, use the power cables shipped with the disk enclosure. After
power is supplied to the disk enclosure, the power supply automatically senses the input voltage and
the power supply LED illuminates as solid amber.
Disk enclosure power supplies connected to:
one power source
Disk enclosure power supplies connected to:
two separate power sources
Level of ProtectionConnection Method
Protects you from downtime when one of the disk
enclosure power supplies fails.
The remaining power supply/fan module can operate
the disk enclosure until you install a replacement
module.
Protects you from downtime when one of the disk
enclosure power supplies fails.
Protects you from data loss when one of your power
sources fails, due to a pulled cable or tripped breaker.
The remaining power source can power the disk
enclosure until the failed power source is restored or
relocated. Depending on the cause and duration of
the power outage, you can use this time to properly
shut down your storage sub-system.
Protects you from downtime when one of the disk
enclosure power supplies fails.
Protects you from data loss when one or both of your
Disk enclosure power supplies connected to:
two UPS
two separate power sources
power sources fails, due to a pulled cable, tripped
breaker, or local power outage.
The remaining power source or the UPS will power
the disk enclosure until power is restored to the source.
Depending on the cause and duration of the power
outage, you can use this time to properly shut down
your storage sub-system.
WARNING!
To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
• Route the power cord so that it is not likely to be walked on or pinched by items placed against
it. Pay particular attention to the plug, electrical outlet, and the point where the cord is attached
to the disk enclosure.
D2600/D2700 Disk Enclosure User Guide39
Page 40
Powering on the disk enclosure
After disk enclosures are physically installed and cabled, power on all devices and verify that they
are operating properly.
Power on best practices
Observe the following best practices before powering up the enclosure for the first time:
• Complete the controller installation in the server. See the controller documentation.
• Install the disk enclosures.
• Install disk drives in the disk enclosures so that the connected host controller can identify and
configure them at power-up.
• Connect the SAS cables and power cords to the enclosure.
Power on procedures
1.Apply power to each UPS.
2.Apply power to all disk enclosures by pressing and holding the power on/standby button on the
rear of the disk enclosures until the system power LED illuminates solid green.
The LED on the power on/standby button changes from amber to solid green, indicating that the
disk enclosure has transitioned from a standby state to fully powered.
3.Wait a few minutes for the disk enclosures to complete their startup routines.
CAUTION:
If power is applied to the server before the disk enclosures complete their startup routine, the
server might not properly discover the storage.
4.Power on (or restart) the server with access to the disk enclosures, start the operating system, and
log on as administrator.
CAUTION:
When you power on the server, the monitor might display a “New Hardware Found” message.
Cancel out of this window to prevent the installation of unsupported software.
5.Verify that each component is operating properly.
Installation40
Page 41
Verifying the operating status of the devices
To verify that the devices are operating properly, view their LEDs.
Included sections:
• Verify the operating status of the disk enclosures, page 41
• Verify the operating status of the servers and SAS controllers, page 42
Verify the operating status of the disk enclosures
To verify that the disk enclosures and disk drives are operating properly, view the enclosure and disk
drive LEDs and compare them with the patterns described below.
For more information about disk enclosure LEDs, see Chapter 1 on page 7.
Front UID module
LEDs
Power supply module
Fan module
nl
LEDDisk enclosure component
1. Port Link
Startup condition
condition
OffBlinking amber2. Fault
Solid greenSolid greenStatus
Blinking or solid
green
Fault conditionOperating
OffSolid greenBlinking green1. Health
Blinking or Solid
Amber
OffOffBlinking blue3. UID
OffSolid greenGreenStatus
Blinking or solid
amber
Off
I/O module
3. 7–segment
display
Solid amberOff2. Port Error
A number, representing the
box number
Off4. Fault
Off
Blinking or solid
amber
OffSolid greenBlinking green5. Health
OffOff6. UID
D2600/D2700 Disk Enclosure User Guide41
Page 42
If LED patterns are not as expected:
• Check cable connections between the devices.
• Check the availability of your power source.
• Review the installation procedures.
• Remove and reinsert the module.
Verify the operating status of the servers and SAS controllers
Verify that the server is operating properly. A simple test is to verify that the operating system loaded
and then open a software application or browser.
If the server is not operating properly, see the documentation that came with the server for help.
Installation42
Page 43
4 Configuration
Included topics:
• Configuration overview, page 43
• Configuration best practices, page 43
• Supported software tools, page 43
Configuration overview
Regardless of the operating system environment or software tool used to configure the disk enclosure,
the following tasks must be completed:
• Updating controller firmware or drivers. Instructions are included with the controller.
• Updating disk enclosure firmware. Instructions are included with the firmware. For more information,
see “Updating disk enclosure firmware” on page 48.
• Configuring the disk enclosure and its storage.
• Creating the logical storage units (LUNs).
• Entering global controller settings, such as setting the read/write cache ratio, setting the re-
build/expand priority, and setting the redundancy level.
• Identifying the operating system type (also called Host Mode or Profile) of the host that will
access the disk enclosure. This ensures that the disk enclosure will communicate properly with
that host.
• Verifying that the configured storage is visible to the host.
Configuration best practices
• Maintain detailed records of your storage network, including information about the hosts and disk
enclosures. A brief worksheet is provided on the getting started instructions poster, shipped with
the disk enclosure. However, HP recommends creating your own spreadsheets and maintaining
detailed records.
Supported software tools
The following is a partial list of the tools that are supported for use with the disk enclosure:
• HP Systems Insight Manager, page 44
• HP Array Configuration Utility, page 45
• Option ROM Configuration for Arrays (ORCA), page 46
• Smart Components for firmware updates, page 46
D2600/D2700 Disk Enclosure User Guide43
Page 44
HP Systems Insight Manager
HP Systems Insight Manager (SIM) is the foundation for the HP unified server-storage management
strategy. SIM is a hardware-level management product that provides basic management features
through a single management view. SIM provides device management capabilities that consolidate
and integrate management data from HP and third-party devices. SIM reports hardware fault conditions
(both failure and pre-failure) and collects data for reporting and graphing. SIM also provides base-level
management of HP clients, printers, and selected storage.
HP recommends using HP SIM to monitor the performance of your systems.
NOTE:
You must install and use SIM to benefit from the Pre-Failure Warranty for processors, SAS, SCSI, and
SATA disk drives, and memory modules.
Key SIM benefits include:
• System discovery and identification
• Fault management and event handling
• Inventory data collection
• Data collection and inventory reports on system devices
For more information, see the SIM website http://www.hp.com/go/hpsim.
Configuration44
Page 45
HP Array Configuration Utility
The Array Configuration Utility (ACU) is a server-based, browser-accessed tool used to configure an
array controller and its storage. The ACU is supported for use in Windows, Linux, and NetWare
environments and can run locally from the server or remotely through HP Systems Insight Manager
(HP SIM).
The ACU:
• Is available in both a graphical user interface and a command line interface.
• Allows the setting of access rights to disk enclosures by hosts.
• Supports local or remote access.
NOTE:
When creating arrays using the graphical user interface, the ACU provides easy-to-use configuration
wizards and suggested settings. Consider these defaults (especially the RAID level and rebuild priority)
and make sure that they are acceptable according to your plans.
For information about using the ACU, see the ACU section of the Configuring Arrays Reference Guide.
This guide is available on the Support page of the ACU website: http://h18000.www1.hp.com/
Before installing an operating system, you can use the ORCA utility to create the first logical drive,
assign RAID levels, and establish online spare configurations.
The utility also provides support for the following functions:
• Reconfiguring one or more logical drives
• Viewing the current logical drive configuration
• Deleting a logical drive configuration
• Setting the controller to be the boot controller
If you do not use the utility, ORCA defaults to the standard configuration.
For more information about array controller configuration, see the controller user guide. For more
information regarding the default configurations that ORCA uses, see the HP ROM-Based Setup Utility
user guide.
Smart Components for firmware updates
Firmware updates on the controller, disk enclosure, and disk drives are performed using HP Smart
Components. Smart Components are available from the following locations:
• Firmware Maintenance CD
• HP support website for the controller, disk enclosure, or disk drive
A Firmware Maintenance CD is shipped with each server, with the latest version of the Firmware
Maintenance CD available on the HP SmartStart website:
Not all available Smart Components are included on the Firmware Maintenance CD. Newly-released
Smart Components might be scheduled for inclusion on a future release of the CD, and some Smart
Components might not be scheduled for inclusion on the CD and be available exclusively via the HP
support website for the product.
To update device firmware using a Smart Component:
1.Find the most recent version of the component that you require, knowing that it might be on the
Firmware Maintenance CD or the HP support website.
2.Follow the instructions for installing the component. Instructions are provided with the CD and
on the same website as the component.
Configuration46
Page 47
5 Operation and management
Included topics:
• Powering on disk enclosures, page 47
• Powering off disk enclosures, page 48
• Updating disk enclosure firmware, page 48
Powering on disk enclosures
IMPORTANT:
Always power up disk enclosures before controllers and servers. This ensures that the servers, during
their discovery, see the enclosure as an operational device. If you do not power up the disk enclosures
before powering up the controllers and servers, you will need to power down the servers, ensure that
the disk enclosures are powered up, and then power back up the servers.
1.Apply power to each UPS.
2.Apply power to the disk enclosures by pressing and holding the power on/standby button on
the rear of the disk enclosures until the system power LED illuminates solid green.
The LED on the power on/standby button changes from amber to solid green, indicating that the
disk enclosure has transitioned from a standby state to fully powered.
3.Wait a few minutes for the disk enclosures to complete their startup routines.
CAUTION:
If power is applied to the server before the disk enclosures complete their startup routine, the
server might not properly discover the storage.
4.Power on (or restart) the server with access to the disk enclosures, start the operating system, and
log on as administrator.
CAUTION:
When you power on the server, the monitor might display a “New Hardware Found” message.
Cancel out of this window to prevent the installation of unsupported software.
5.Verify that each component is operating properly.
D2600/D2700 Disk Enclosure User Guide47
Page 48
Powering off disk enclosures
CAUTION:
Be sure that the server is the first unit to be powered down and the last to be powered back up. Taking
this precaution ensures that the system does not erroneously mark the disk drives as failed when the
server is powered up.
IMPORTANT:
If installing a hot-plug device, it is not necessary to power down the enclosure.
To power off a disk enclosure:
1.Power down any attached servers. See the server documentation.
2.Power down the disk enclosures. Press and hold the power on/standby button on the rear of the
disk enclosure for three seconds or until the system power LED changes from green to amber.
3.Disconnect the power cords.
The system is now without power.
Updating disk enclosure firmware
After initial installation and periodically after that, verify that the controller, disk enclosure, and disk
drives are running on the latest available firmware. You can identify currently installed firmware
versions through the HP SIM and ACU software utilities.
Firmware updates on the controller, disk enclosure and disk drives, are performed using HP Smart
Components. For more information, see “Smart Components for firmware updates” on page 46.
IMPORTANT:
Before installing new firmware on the disk enclosure, be sure to study the release notes and installation
instructions provided with the firmware.
To receive proactive support alerts, such as Customer Advisories, as well as updates on drivers,
software, firmware, and customer replaceable components via e-mail, subscribe to HP Subscriber’s
Choice. Sign up for Subscriber’s Choice at the following HP website:
nl
http://www.hp.com/go/e-updates.
Operation and management48
Page 49
6 Cabling examples
Large Form Factor D2600 disk enclosures + Smart Array P411
controller; Single I/O path
D2600/D2700 Disk Enclosure User Guide49
Page 50
Large Form Factor D2600 disk enclosures + Smart Array P411
controller; Single I/O path—Maximum configuration
Cabling examples50
Page 51
Large Form Factor D2600 disk enclosures + Smart Array P212
controller; Single I/O path—Maximum configuration
D2600/D2700 Disk Enclosure User Guide51
Page 52
Small Form Factor D2700 disk enclosures + Smart Array P411
controller; Single I/O path
Cabling examples52
Page 53
Small Form Factor D2700 disk enclosures + Smart Array P411
controller; Single I/O path—Maximum configuration
D2600/D2700 Disk Enclosure User Guide53
Page 54
Small Form Factor D2700 disk enclosures + Smart Array P212
controller; Single I/O path—Maximum configuration
Cabling examples54
Page 55
7 Troubleshooting
If the enclosure does not initialize
IMPORTANT:
After a power failure, the system automatically returns to the last-powered state (On or Off) when
A/C power is restored.
1.Ensure that the power on/standby button was pressed firmly and held for approximately three
seconds.
2.Verify that the power on/standby button LED is green.
3.Verify that the power source is working:
a.Verify that the power supplies are working by viewing the power supply LEDs. If necessary,
remove and reinstall the power supplies to verify that they are seated properly.
b.Remove and inspect AC power cords from both power supplies and reconnect them.
Diagnostic steps
Is the enclosure front fault LED amber?
Yes
• Front Status and UID module
might not be inserted properly,
might have a damaged connector, or might have failed.
• Possible error condition exists.
ActionsPossible ReasonsAnswer
No action required.System functioning properly.No
• Be sure that the Front Status and
UID module is undamaged and
is fully seated.
• Check rear fault LEDs to isolate
failed component.
• Contact an authorized service
provider for assistance.
D2600/D2700 Disk Enclosure User Guide55
Page 56
Is the enclosure rear fault LED amber?
ActionsPossible ReasonsAnswers
No action requiredFunctioning properly.No
Yes
Rear power and UID module might
not be inserted properly, might
have a damaged connector, or
might have failed.
Is the power on/standby button LED amber?
Yes
• The power on/standby button
has not been pressed firmly or
held long enough.
• The system might have experi-
enced a short. Controller firmware might be corrupted.
• The system midplane and/or
power button/LED assembly
might need to be replaced.
• Be sure that the rear power and
UID module is undamaged and
is fully seated.
• Contact an authorized service
provider for assistance.
Possible SolutionsPossible ReasonsAnswer
No action required.System functioning properly.No
• Firmly press the power
on/standby button and hold for
approximately three seconds.
• Be sure that all components are
fully seated.
• Update controller firmware (see
“Smart Components for firm-
ware updates” on page 46).
• Contact an authorized service
provider for assistance.
Is the power supply LED amber?
No
Yes
Troubleshooting56
• Power cords not connected or
AC power is unavailable.
• Power supply functioning prop-
erly.
• Power supply might not be inser-
ted properly, might have a
damaged connector, or might
have failed.
ActionsPossible ReasonsAnswers
• Remove and inspect the AC
power cords from both power
supplies and reconnect them.
• No action required.
• Be sure that the power supply
is undamaged and is fully
seated.
• Be sure that all pins on connect-
ors and components are
straight.
• Contact an authorized service
provider for assistance.
Page 57
Is the I/O module fault LED amber?
Possible SolutionsPossible ReasonsAnswer
No action required.Functioning properly.No
Yes
Is the fan LED amber?
• The I/O module is locked.
• The I/O module has failed.
• Other fault condition exists.
• Make sure that the I/O module
is seated properly by pressing
the I/O module firmly into its
bay after the handle has clicked
in place.
CAUTION:
Never remove an I/O
module from the chassis
while the status LED is
green. Removing an
active I/O module can
result in data loss.
• Contact an authorized service
provider for assistance.
ActionsPossible ReasonsAnswers
Yes
Fan might not be inserted properly,
might have a damaged connector,
or might have failed.
No action requiredFunctioning properly.No
• Be sure that the fan is undam-
aged and is fully seated.
• Contact an authorized service
provider for assistance.
D2600/D2700 Disk Enclosure User Guide57
Page 58
Recognizing disk drive failure
In an HP enclosure, a steadily glowing fault LED indicates that a disk drive has failed. Other indications
of failed disk drives are as follows:
• ACU represents failed drives with a distinctive icon.
• HP SIM can detect failed drives remotely across a network. (For more information about HP SIM,
see the documentation on the Management CD.)
• ADU lists all failed drives.
• Operating System log files
For additional information about diagnosing disk drive problems, see the HP ProLiant Servers
Troubleshooting Guide.
Effects of a disk drive failure
When a disk drive fails, all logical drives that are in the same array are affected. Each logical drive
in an array might be using a different fault-tolerance method, so each logical drive can be affected
differently.
• RAID0 configurations cannot tolerate drive failure. If any physical drive in the array fails, all non-
fault-tolerant (RAID0) logical drives in the same array also fail.
• RAID1+0 configurations can tolerate multiple drive failures as long as no failed drives are mirrored
to one another (with no spares assigned).
• RAID5 configurations can tolerate one drive failure (with no spares assigned).
• RAID6 with ADG configurations can tolerate simultaneous failure of two drives (with no spares
assigned).
Compromised fault tolerance
If more disk drives fail than the fault-tolerance method allows, fault tolerance is compromised, and
the logical drive fails.
Factors to consider before replacing disk drives
Before replacing a degraded drive:
• Open HP SIM and inspect the Error Counter window for each physical drive in the same array to
confirm that no other drives have any errors. For details, see the HP SIM documentation on the
Management CD.
• Be sure that the array has a current, valid backup.
• Use replacement drives that have a capacity at least as great as that of the smallest drive in the
array. The controller immediately fails drives that have insufficient capacity.
To minimize the likelihood of fatal system errors, take these precautions when removing failed drives:
• Do not remove a degraded drive if any other drive in the array is offline (the online LED is off). In
this situation, no other drive in the array can be removed without data loss.
• Exceptions:
• When RAID1+0 is used, drives are mirrored in pairs. Several drives can be in a failed condition
simultaneously (and they can all be replaced simultaneously) without data loss, as long as no
two failed drives belong to the same mirrored pair.
Troubleshooting58
Page 59
• When RAID6 with ADG is used, two drives can fail simultaneously (and be replaced simultaneously) without data loss.
• If the offline drive is a spare, the degraded drive can be replaced.
• Do not remove a second drive from an array until the first failed or missing drive has been replaced
and the rebuild process is complete. (The rebuild is complete when the Online LED on the front of
the drive stops blinking.)
Exceptions:
• In RAID6 with ADG configurations, any two drives in the array can be replaced simultaneously.
• In RAID1+0 configurations, any drives that are not mirrored to other removed or failed drives
can be simultaneously replaced offline without data loss.
Automatic data recovery (rebuild)
When you replace a disk drive in an array, the controller uses the fault-tolerance information on the
remaining drives in the array to reconstruct the missing data (the data that was originally on the
replaced drive) and write it to the replacement drive. This process is called automatic data recovery,
or rebuild. If fault tolerance is compromised, this data cannot be reconstructed and is likely to be
permanently lost.
Time required for a rebuild
• The time required for a rebuild varies considerably, depending on several factors:
• The priority that the rebuild is given over normal I/O operations (you can change the priority setting
by using ACU)
• The amount of I/O activity during the rebuild operation
• The rotational speed of the disk drives
• The availability of drive cache
• The model and age of the drives
• The amount of unused capacity on the drives
• The number of drives in the array (for RAID5 and RAID6 with ADG)
Allow approximately 5 minutes per gigabyte without any I/O activity during the rebuild process. This
figure is conservative, and newer drive models usually require less time to rebuild.
System performance is affected during the rebuild, and the system is unprotected against further drive
failure until the rebuild has finished. Therefore, replace drives during periods of low activity when
possible.
CAUTION:
If the Online LED of the replacement drive stops blinking and the amber fault LED glows, or if other
drive LEDs in the array go out, the replacement drive has failed and is producing unrecoverable disk
errors. Remove and replace the failed replacement drive.
When automatic data recovery has finished, the online LED of the replacement drive stops blinking
and begins to glow steadily.
Failure of another drive during rebuild
If a non-correctable read error occurs on another physical drive in the array during the rebuild process,
the Online LED of the replacement drive stops blinking and the rebuild abnormally terminates. If this
D2600/D2700 Disk Enclosure User Guide59
Page 60
situation occurs, restart the server. The system might temporarily become operational long enough to
allow recovery of unsaved data. In any case, locate the faulty drive, replace it, and restore data from
backup.
Handling disk drive failures
If the controller was configured with hardware fault tolerance, complete the following steps after a
disk drive failure:
1.Determine which physical drive failed. On hot-plug drives, an amber drive failure LED illuminates.
2.If the unit containing the failed drive does not support hot-plug drives, perform a normal shutdown.
3.Remove the failed drive and replace it with a drive that is of the same capacity. For hot-plug
drives, after you secure the drive in the bay, the LEDs on the drive each flash once in an alternating
pattern to indicate a successful connection. The online LED flashes, indicating that the controller
recognized the drive replacement and began the recovery process.
4.Power up the server, if applicable.
5.The controller reconstructs the information on the new drive, based on information from the
remaining physical drives in the logical drive. While reconstructing the data on hot-plug drives,
the online LED flashes. When the drive rebuild is complete, the online LED is illuminated.
Troubleshooting60
Page 61
8 Replacement procedures
Customer self repair (CSR)
Information in “Exploded view” on page 63 identifies hardware components that are customer
replaceable. Using WEBES, ISEE or other diagnostic tools, a support specialist will work with you to
diagnose and assess whether a replacement component is required to address a system problem.
The specialist will also help you determine whether you can perform the replacement.
Parts-only warranty service
Your HP Limited Warranty might include a parts-only warranty service. Under the terms of parts-only
warranty service, HP will provide replacement parts free of charge.
For parts-only warranty service, CSR part replacement is mandatory. If you request HP to replace
these parts, you will be charged for travel and labor costs.
Best practices for replacing hardware components
The following information will help you replace the hardware components on your storage system
successfully.
CAUTION:
Removing a component significantly changes the air flow within the enclosure. Components or a
blanking panel must be installed for the enclosure to cool properly. If a component fails, leave it in
place in the enclosure until a new component is available to install.
Verifying component failure
• Consult HP technical support to verify that the hardware component has failed and that you are
authorized to replace it yourself.
• Additional hardware failures can complicate component replacement. Check your management
utilities to detect any additional hardware problems:
• When you have confirmed that a component replacement is required, you might want to clear
the failure message from the display. This makes it easier to identify additional hardware
problems that might occur while waiting for the replacement part.
• Before installing the replacement part, check the management utility for new hardware problems.
If additional hardware problems have occurred, contact HP support before replacing the
component.
D2600/D2700 Disk Enclosure User Guide61
Page 62
Identifying the spare part
Parts have a nine-character spare part number on their label. For some spare parts, the part number
might be available in the management software utility. Alternatively, the HP call center will assist in
identifying the correct spare part number.
Replaceable parts
This product contains the replaceable parts illustrated in “Exploded view” on page 63.
Parts that are available for customer self repair (CSR) are indicated as follows:
• Mandatory CSR where geography permits. Order the part directly from HP and repair the product
yourself. On-site or return-to-depot repair is not provided under warranty.
• Optional CSR. You can order the part directly from HP and repair the product yourself, or you
can request that HP repair the product. If you request repair from HP, you might be charged for
the repair depending on the product warranty.
• No CSR. The replaceable part is not available for self repair. For assistance, contact an HP-author-
ized service provider
For more information about CSR, contact your local service provider or see the CSR website:
nl
http://www.hp.com/go/selfrepair
To determine the warranty service provided for this product, see the warranty information website:
http://www.hp.com/go/storagewarranty
To order a replacement part, contact an HP-authorized service provider or see the HP Parts Store
online: http://www.hp.com/buy/parts
Replacing the failed component
CAUTION:
Components can be damaged by electrostatic discharge (ESD). Use proper anti-static protection.
• Always transport and store CRUs in an ESD protective enclosure.
• Do not remove the CRU from the ESD protective enclosure until you are ready to install it.
• Always use ESD precautions, such as a wrist strap, heel straps on conductive flooring, and an
ESD protective smock when handling ESD sensitive equipment.
• Avoid touching the CRU connector pins, leads, or circuitry.
• Do not place ESD generating material such as paper or non anti-static (pink) plastic in an ESD
protective enclosure with ESD sensitive equipment.
• HP recommends waiting until periods of low storage system activity to replace a component.
• When replacing components at the rear of the rack, cabling might obstruct access to the component.
Carefully move any cables out of the way to avoid loosening any connections. In particular, avoid
cable damage that might be caused by:
• Kinking or bending.
• Disconnecting cables without capping. If uncapped, cable performance might be impaired by
contact with dust, metal or other surfaces.
Replacement procedures62
Page 63
• Placing removed cables on the floor or other surfaces, where they might be walked on or otherwise compressed.
Replacement instructions
Printed instructions are shipped with the replacement part. Instructions for all replaceable components
are also posted to the HP website: http://www.hp.com/support/manuals.
Exploded view
D2600/D2700 Disk Enclosure User Guide63
Page 64
CSR statusDescription
Mandatory1. Disk drive
Mandatory2. Voltage Regulator Module (VRM)
Mandatory3. Front Unit ID
Mandatory4. Power supply
Mandatory5. I/O module
Mandatory6. Backplane
Mandatory7. Fan module
Mandatory8. Fan module interconnect board
Not a CSR part9. Drive cage
Mandatory10. Rear power UID module
To order a replacement part, contact an HP-authorized service provider or see the HP Parts Store
online: http://www.hp.com/buy/parts
Replacement procedures64
Page 65
9 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you call or contact HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Product identification number
• Applicable error message
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
• See the Contact HP worldwide (in English) website:
• In the United States, for contact options see the Contact HP United States website:
nl
http://welcome.hp.com/country/us/en/contact_us.html. To contact HP by phone:
• Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls might be recorded or monitored.
• If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, see the HP website:
nl
http://www.hp.com/hps.
• In other locations, see the Contact HP worldwide (in English) website:
Indicates that failure to follow directions could result in bodily harm or death.
• Text typed into a GUI element, such as a box
• GUI elements that are clicked or selected, such as
menu and list items, buttons, tabs, and check boxes
Text emphasisItalic text
• File and directory names
• System output
• Code
• Commands, their arguments, and argument values
• Code variables
• Command variables
Emphasized monospace text
Support and other resources66
Page 67
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT:
Provides clarifying information or specific instructions.
NOTE:
Provides additional information.
TIP:
Provides helpful hints and shortcuts.
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR
part needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a
repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or see the CSR website:
nl
http://www.hp.com/go/selfrepair.
This product has no customer replaceable components.
Rack stability
Rack stability protects personnel and equipment.
WARNING!
To reduce the risk of personal injury or damage to equipment:
• Extend leveling jacks to the floor.
• Ensure that the full weight of the rack rests on the leveling jacks.
• Install stabilizing feet on the rack.
• In multiple-rack installations, fasten racks together securely.
• Extend only one rack component at a time. Racks can become unstable if more than one component
is extended.
D2600/D2700 Disk Enclosure User Guide67
Page 68
Support and other resources68
Page 69
10 Regulatory compliance notices
This section contains regulatory notices for the HP StorageWorks D2600/2700 6Gb SAS disk
enclosures.
Regulatory compliance identification numbers
For the purpose of regulatory compliance certifications and identification, this product has been
assigned a unique regulatory model number. The regulatory model number can be found on the
product nameplate label, along with all required approval markings and information. When requesting
compliance information for this product, always refer to this regulatory model number. The regulatory
model number is not the marketing name or model number of the product.
Federal Communications Commission notice
Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established
Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many
electronic devices, including computers, generate RF energy incidental to their intended function and
are, therefore, covered by these rules. These rules place computers and related peripheral devices
into two classes, A and B, depending upon their intended installation. Class A devices are those that
might reasonably be expected to be installed in a business or commercial environment. Class B devices
are those that might reasonably be expected to be installed in a residential environment (for example,
personal computers). The FCC requires devices in both classes to bear a label indicating the interference
potential of the device as well as additional operating instructions for the user.
This is a class A device.
FCC rating label
The FCC rating label on the device shows the classification (A or B) of the equipment.
Class A equipment
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, might cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful interference, in which case the user
will be required to correct the interference at personal expense.
D2600/D2700 Disk Enclosure User Guide69
Page 70
Modifications
The FCC requires the user to be notified that any changes or modifications made to this device that
are not expressly approved by Hewlett-Packard Company might void the user's authority to operate
the equipment.
Cables
When provided, connections to this device must be made with shielded cables with metallic RFI/EMI
connector hoods in order to maintain compliance with FCC Rules and Regulations.
Canadian notice (Avis Canadien)
Class A equipment
This class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la class A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
European Union notice
This product complies with the following EU directives:
• Low Voltage Directive 2006/95/EC
• EMC Directive 2004/108/EC
Compliance with these directives implies conformity to applicable harmonized European standards
(European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard
for this product or product family. This compliance is indicated by the following conformity marking
placed on the product:
Certificates can be obtained from http://www.hp.com/go/certificates.
Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, German
Japanese notices
VCCI-A notice
Regulatory compliance notices70
Page 71
Japanese power cord statement
Korean notices
Class A equipment
Taiwanese notices
BSMI Class A notice
Chinese notice
Recycling notices
English notice
D2600/D2700 Disk Enclosure User Guide71
Page 72
Bulgarian notice
Czech notice
Danish notice
Dutch notice
Regulatory compliance notices72
Page 73
Estonian notice
Finnish notice
French notice
German notice
D2600/D2700 Disk Enclosure User Guide73
Page 74
Greek notice
Hungarian notice
Italian notice
Latvian notice
Regulatory compliance notices74
Page 75
Lithuanian notice
Polish notice
Portuguese notice
Romanian notice
D2600/D2700 Disk Enclosure User Guide75
Page 76
Slovak notice
Spanish notice
Swedish notice
Turkish notice
Türkiye Cumhuriyeti: EEE Yönetmeli ine Uygundur
Regulatory compliance notices76
Page 77
Index
B
best practices
cabling, 36
power sources, 39
powering up, 40
racking, 30
C
cables
best practices, 36
cable management considerations, 36
connecting cascaded enclosures, 38
connecting power cords, 39
connecting to the controller, 37
SAS, 20, 36
Canadian notice, 70
cascaded disk enclosures, 38
Chinese notices, 71
clearance space, 29
components, 7
disk drive blanks, 11
disk drives, 11
fan, 15
front status and UID, 12
I/O module, 16
power supply, 14
rear power and UID, 18
SAS cables, 20
supported disk drives, 33
configuration
best practices, 43
initial tasks, 43
supported software tools, 43
configuring the disk enclosure
choosing a software utility, 43
connecting cables to cascaded enclosures, 38
connecting cables to the controller, 37
connecting power cords, 39
conventions
documentation, 66
text symbols, 66
converting rack rails for round-hole racks, 31
Customer Self Repair (CSR)
defined, 61, 67
parts list, 62
website, 67
D
diagnostic steps, 55
if the enclosure does not initialize, 55
if the enclosure front fault LED is amber, 55
if the enclosure rear fault LED is amber, 56
if the fan LED is amber, 57
if the I/O module fault LED is amber, 57
if the power on/standby LED is amber, 56
if the power supply LED is amber, 56
recognizing disk drive failure, 58
diagnostic tools, 43
disk drives
approved models, 33
caution, 30, 33
defined, 11
installing, 33
LEDs, 11
recognizing disk drive failure, 58
supported, 33
disk enclosure
at startup, 41
available models, 7
exploded view, 63
illustrated, 7
LFF
component callout, 9
drive bay numbering, 9
front view, 9
rear view, 9
SFF
component callout, 8
drive bay numbering, 8
front view, 8
rear view, 8
verifying the status of, 41
documentation
conventions, 66
providing feedback, 66
D2600/D2700 Disk Enclosure User Guide77
Page 78
E
environmental requirements, 29
European Union notice, 70
F
fan module
defined, 15
LEDs, 15
Federal Communications Commission notice,
operation, 19
power requirements, 29
power supply module
defined, 14
LEDs, 14
powering down, 48
powering up, 47
best practices, 40
troubleshooting, 55
preparing the server
for disk enclosure, 35
K
Korean notices, 71
L
LEDs
disk drives, 11
fan module, 15
front status and UID module, 12
I/O module, 16
of enclosure at startup, 41
power supply module, 14
rear power and UID module, 18
M
models, compared, 7
78
R
Rack Builder
website, 29
rack rails
converting for round-hole racks, 31
rack stability
warning, 67
racking
best practices, 30
procedures, 31
rear power and UID module
defined, 18
LEDs, 18
redundant
power cables, 39
Page 79
regulatory compliance
Canadian notice, 70
Chinese notices, 71
European Union notice, 70
identification numbers, 69
Japanese notices, 70
Korean notices, 71
Taiwanese notices, 71
S
SAS cables, connecting, 36
server
at startup, 42
preparing for use with disk enclosure, 35
preparing for use with the disk enclosure, 35
verifying the status of, 42
software utilities, supported, 43
specifications