HP StorageWorks D2200sb Maintenance And Service Manual

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HP StorageWorks D2200sb PCIe Storage Blade
Maintenance and Service Guide

Abstract

This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardwar software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
April 2012 Edition: 2
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© Copyright 2010, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Windows® is a U.S. registered trademark of Microsoft Corporation.
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Contents

Customer self repair ...................................................................................................................... 5
Parts only warranty service ......................................................................................................................... 5
Illustrated parts catalog ............................................................................................................... 16
Storage blade components ....................................................................................................................... 16
Removal and replacement procedures ........................................................................................... 20
Required tools ......................................................................................................................................... 20
Safety considerations ............................................................................................................................... 20
Preventing electrostatic discharge .................................................................................................... 20
Symbols on equipment ................................................................................................................... 20
Storage blade warnings and cautions .............................................................................................. 21
Storage blade preparation ....................................................................................................................... 21
Servicing internal storage blade components .................................................................................... 21
Avoiding equipment damage and data loss ...................................................................................... 23
Remove the access panel ................................................................................................................ 26
Install the access panel ................................................................................................................... 26
Drive blank ............................................................................................................................................. 27
Drive ..................................................................................................................................................... 28
FBWC capacitor pack ............................................................................................................................. 29
FBWC module ........................................................................................................................................ 30
Front panel ............................................................................................................................................. 31
LED panel ............................................................................................................................................... 32
System board ......................................................................................................................................... 33
Drive drawer .......................................................................................................................................... 37
Drive drawer slide assemblies ................................................................................................................... 39
Enclosure release latch assembly ............................................................................................................... 41
Component identification ............................................................................................................. 44
Front panel components ........................................................................................................................... 44
Front panel LEDs ..................................................................................................................................... 45
SAS and SATA drive bay numbers ............................................................................................................ 46
SAS and SATA drive LEDs ........................................................................................................................ 46
SAS and SATA drive LED combinations ...................................................................................................... 46
Diagnostic tools .......................................................................................................................... 48
Integrated Management Log (G7 and earlier servers) ................................................................................... 48
Integrated Management Log (Gen8 servers) ................................................................................................ 48
Array Diagnostic Utility ............................................................................................................................ 48
Specifications ............................................................................................................................. 49
Environmental specifications ..................................................................................................................... 49
Storage blade specifications ..................................................................................................................... 49
Acronyms and abbreviations ........................................................................................................ 50
Documentation feedback ............................................................................................................. 51
Index ......................................................................................................................................... 52
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Customer self repair

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts,
you will be charged for the travel and labor costs of this service.
Optional—Parts for which customer self repair is optional. These parts are also designed for customer
self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider. For the North American program, refer to the HP website (http://www.hp.com/go/selfrepair).

Parts only warranty service

Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty service, HP will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
Réparation par le client (CSR)
Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR:
Customer self repair 5
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