Application Notes
Using HP Systems Insight Manager
with HP StorageWorks Management
Software
Second Edition (March 2004)
358638-002
This document summarizes configuration changes that need to be made within various HP StorageWorks
management software packages to enable HP Systems Insight Manager to monitor that software and the
devices it supports.
For the latest version of these Application Notes and other HP Systems Insight Manager documentation, access
the HP storage web site at:
http://www.hp.com/country/us/eng/pr odserv/storage.html
.
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Printed in the U.S.A.
Using HP Systems Insight Manager with HP StorageWorks Management Software Application Notes
Second Edition (March 2004)
Part Number: 358638-002
2 Using HP Systems Insight Manager with HP StorageWorks Management Software Application Notes
About this document
This section describes the content reflected in this document, including:
■ Application notes information, page 3
■ Intended audience, page 3
■ Other documentation, page 3
Application notes information
These Application Notes cover the following major topics:
■ Overview, page 4
■ Configuring HP Systems Insight Manager, page 6
■ Configuring Command View products, page 8
■ Configuring HP StorageWorks MSL-Series tape library management software, page 11
■ Configuring HSG-based array management software, page 12
■ Using HP Systems Insight Manager with HP management software, page 13
About this document
Intended audience
This document is intended for users of HP Systems Insight Manager and HP StorageWorks
Command View for XP, EVA, SDM, ESL, for users of HP StorageWorks ESL-Series and
MSL-Series libraries, and for users of HSG-based disk arrays.
Other documentation
The following additional documentation may be helpful:
■ HP Systems Insight Manager User Guide
■ HP StorageWorks Command View XP User Guide
■ HP StorageWorks Command View EVA Getting Started Guide
■ HP StorageWorks Command View SDM Online Help
■ HP StorageWorks Interface Manager and Command View ESL User Guide
■ HP StorageWorks MSL-Series Tape Libraries User Guide
■ HP StorageWorks Command Console User Guide
■ HP OvenView Storage Management Appliance Software User Guide
Additional documentation, including white papers and best practices documents, are available
via the HP web site at:
http://www.hp.com
.
3Using HP Systems Insight Manager with HP StorageWorks Management Software Application Notes
Overview
Overview
HP Systems Insight Manager combines the strengths of HP Insight Manager 7, HP TopTools,
and HP Servicecontrol Manager to deliver a single tool for managing ProLiant, Integrity, and
HP 9000 systems running Microsoft® Windows®, Linux, and HP-UX. The core HP Systems
Insight Manager software delivers the essential capabilities required to manage all HP server
platforms.
HP StorageWorks Command View software provides the ability to manage globally
distributed storage hardware from a single console. All versions of Command View are
web-based and share tools and a common user interface.
This document explains how to configure the various management software products to work
together with HP Systems Insight Manager. This document does not address the installation
and use of HP Systems Insight Manager or other management software. Refer to the
documentation shipped with HP Systems Insight Manager or other management software for
instructions on how to install and operate the software.
HP Systems Insight Manager can discover and interface with the following management
software:
■ Command View XP provides management for XP disk arrays.
■ Command View EVA provides management for Enterprise Virtual Arrays.
■ Command View SDM (for VA) provides management for Virtual Arrays.
■ Command View ESL provides management for ESL-Series tape libraries.
■ HSG Element Manager on the HP OpenView Storage Management Appliance v2.1 or HP
StorageWorks Command Console provide management for HSG-based disk arrays.
HP Systems Insight Manager can also discover and interface directly with HP StorageWorks
MSL-Series tape libraries (embedded management software).
Benefits of integrating HP Systems Insight Manager with Command View
HP Systems Insight Manager simplifies and consolidates the server and storage fault
management interfaces and augments the functionality of the Command View and other
management software products by providing additional management capabilities for storage
hardware, such as:
■ HP Systems Insight Manager can discover tape libraries and Command View software.
■ Storage management applications can be launched from the HP Systems Insight Manager
System Page.
■ HP Systems Insight Manager can receive SNMP traps/events from a Command View
server (or tape library) and can launch Command View from the context of a trap.
■ HP Systems Insight Manager aggregates data from the devices it manages and stores it in a
database. This allows you to:
— Use HP Systems Insight Manager's dynamic query and task execution to group your
ProLiant servers and their associated storage (whether managed by a Storage
Management Appliance or not) in ways that make sense for your environment. For
example, you can create, and save for later use, lists which group managed devices by
floor or building, by owning organizational unit, by functional use, or by any other
way that makes sense for you. You can have as many different views as you want.
Tasks can be configured to execute based on day of week and time of day.
4 Using HP Systems Insight Manager with HP StorageWorks Management Software Application Notes
Assumptions
Overview
— Combine HP Systems Insight Manager's query and task capability with its email and
paging notification ability to send either (or both) email and paging notifications based
on the receipt of a specified event or a change in device status. This gives system
administrators unrestricted mobility and removes the need for constant monitoring of
multiple management consoles. The day of week and time of day task execution
parameters allow automatic redirection of notifications to appropriate shift and
standby personnel.
— Use Proactive Remote Service (PRS) for both your ProLiant servers and
StorageWorks products to get automatic, secure reporting directly to HP's Customer
Support Centers of events that require service action. PRS can reduce the time
necessary to repair failing component by automatically notifying the Customer
Support Center even when you don't have around the clock staff coverage.
This document makes the following assumptions:
■ You have already installed and are using HP Systems Insight Manager with your
configuration.
■ You have one or a combination of the following:
— a version of Command View installed and running in your configuration
— an HP StorageWorks ESL-Series or MSL-Series library installed and running in your
configuration
— an HSG-based disk array installed and running in your configuration
5Using HP Systems Insight Manager with HP StorageWorks Management Software Application Notes
Configuring HP Systems Insight Manager
Configuring HP Systems Insight Manager
To enable HP Systems Insight Manager to successfully interface with Command View servers,
follow the procedures outlined in the these sections:
■ Setting HP Systems Insight Manager to use fully qualified DNS names
■ Configuring HP Systems Insight Manager to discover Command View servers
Setting HP Systems Insight Manager to use fully qualified DNS names
To ensure that you are able to launch Command View from HP Systems Insight Manager, use
fully qualified DNS names.
1. Select Options > Security > System Link Settings from the main menu.
2. Select Use the system's full DNS name.
Configuring HP Systems Insight Manager to discover Command View servers
In most cases, Command View servers are discovered automatically during the port sweep
process. However, the following situations may prevent an instance of Command View from
being discovered:
■ The Command View server was started after the discovery process was completed. in this
case, refer to the HP Systems Insight Manager documentation for instructions on how to
initiate a manual discovery process.
■ The Command View server’s configuration was changed and it was subsequently
restarted. In this case, refer to the HP Systems Insight Manager documentation for
instructions on how to initiate a manual discovery process.
■ The Command View server’s security settings are preventing discovery. See “Enabling
discovery” on page 9.
Modifying the port sweep config file
If Command View SDM or XP are set up to use secure http (https), the following
modifications need to be made to the port sweep file:
1. Open the following file in a text editor:
/etc/opt/mx/config/identification/additionalWsDisc.props
The contents of the file are similar to the following:
# --------------------------------------------------------------------------# Additional Web Server Discovery Properties
#
# --------------------------------------------------------------------------# NOTE: See "additionalWsDisc_README.txt" for a description of entries in
# this file and how to add or remove additional web server ports used for
# discovery and identification.
# --------------------------------------------------------------------------#
# --------------------------------------------------------------------------# The following are actual web server ports enabled by default.
# To remove them from the discovery process, comment out the line with a '#'
# or remove it. You will need to restart the HP Systems Insight Manager
# service for the changes to take effect. In addition you will need to run the
# Device Identification task to find any new ports that were defined.
# ---------------------------------------------------------------------------
6 Using HP Systems Insight Manager with HP StorageWorks Management Software Application Notes
Configuring HP Systems Insight Manager
411=Director Agent, ,true,false, ,http
443=Command View XP, ,true,false, ,https
1311=Server Administrator, ,true,false, ,https
3201=Compaq TaskSmart, ,true,false, ,http
3257=Rack and Power Manager, ,true,false, ,https
4095=Command View ESL, ,true,false, ,http
4096=Command View SDM, ,true,false, ,https
8000=HP Web Jetadmin, ,true,false, ,http
8443=HP Web Jetadmin, ,true,false, ,https
2. Add the following line immediately after the line that starts with “411=Director
Agent...”:
443=Command View XP, ,true,false, ,https
The previous example shows this line already inserted. Make sure to type all of the
commas exactly as shown in the example.
3. Modify the line that starts with “4096=Command View SDM...” so that the transfer
protocol is “https.” The previous example shows this change already made.
4. Comment out any unnecessary lines by inserting “#” at the beginning of the line.
Caution: Do not comment out a line unless you are absolutely certain that it is not needed.
Commenting out a required line causes configuration errors and other problems.
Note: HP Systems Insight Manager cannot discover both http and https on the same port (4096) in
the same enviroment (mixed http/https).
5. Save the changes and restart HP Systems Insight Manager.
7Using HP Systems Insight Manager with HP StorageWorks Management Software Application Notes
Configuring Command View products
Configuring Command View products
This section describes configuration information that is specific to each version of Command
View.
■ Configuring Command View XP, page 8
■ Configuring Command View EVA, page 8
■ Configuring Command View SDM, page 9
■ Configuring Command View ESL, page 10
Configuring Command View XP
Discovery
HP Systems Insight Manager will discover Command View XP servers running on port 80
(http) by default. If Command View is configured for https access (port 443), see “Modifying
the port sweep config file” on page 6.
Configuring SNMP trap destinations
To configure the SNMP trap destinations on the Command View XP management server, refer
to the instructions located on the Command View management server at:
<cv_xp_install_root>\hpss\subagent\readme.txt
Configuring Command View EVA
Configuring HP Systems Insight Manager to receive EVA events
To view Command View EVA events within Systems Insight Manager, you must load the
management information base (MIB) onto the command management station (CMS).
the MIB onto the CMS:
1. Open a command prompt and navigate to the following directory:
■ Windows: C:\Program Files\HP\System Insight Manager\mibs
■ Linux and HP-UX: /opt/mx/mibs
2. Enter the following command:
mxmib -a cpqhsv110v3.cfg
Note: Loading the MIB can take several minutes. For more information about MIBs, see “Using
Default Tools—MIBs” in the
Configuring SNMP trap destinations
Set the SNMP trap destinations using Command View EVA. See the HP StorageWorks
Command View EVA Online Help for more information.
HP Systems Insight Manager User Guide
To lo ad
.
8 Using HP Systems Insight Manager with HP StorageWorks Management Software Application Notes
Configuring Command View SDM
Enabling discovery
HP Systems Insight Manager will discover Command View SDM (VA) servers running on
port 4096 (http) by default. If Command View is configured for https access, you must modify
the port sweep config file to enable Command View to be discovered by HP Systems Insight
Manager. See “Modifying the port sweep config file” on page 6 for more information.
To enable discovery, the command management station (CMS) must be within secure IP
range. To ensure the CMS is within secure IP range:
1. Open the following file in a text editor:
■ If you have a host-based configuration, open the
.../sanmgr/hostagent/config/access.dat file.
■ If you have an OV/SAM management station, open the
...\sanmgr\managementserver\config\authorizedClients.dat file.
2. Add the IP address of the CMS to the list of addresses in the file.
3. Save and close the file.
Configuring SNMP trap destinations
Configuring Command View products
Set the SNMP trap destination for Command View SDM to point to the host name or IP
address of the CMS.
Configuring the SNMP trap destination on Windows NT 4.0
1. Select Start > Settings > Control Panel > Network.
2. Select the Services tab, and then double-click SNMP Service.
3. From the Microsoft SNMP Properties dialog, click Tra ps.
4. Type a community name (for example, public) and click Add.
5. Click Add at the bottom of the dialog to display the Service Configuration dialog.
6. Type the host name or IP address of the CMS and click Add.
Configuring the SNMP trap destination on Windows 2000
1. Select Start > Settings > Control Panel > Administrative Tools > Services to open the
Services applet.
2. Locate and double-click the SNMP service.
3. From the SNMP Service Properties dialog, click the Tra ps tab.
4. Type a community name (for example, public) and click Add to list.
5. Click Add at the bottom of the dialog to display the SNMP Service Configuration
dialog.
6. Type the host name or IP address of the CMS and click Add.
9Using HP Systems Insight Manager with HP StorageWorks Management Software Application Notes
Configuring Command View products
Configuring the SNMP trap destination on HP-UX:
1. Open the /etc/snmpd.conf file in a text editor.
2. Insert the following information at the end of the file:
trap-dest: <IP address>
where <IP address> is the IP address of the CMS.
3. Save the changes and close the file.
4. Enter the following command to determine the process ID of the SNMP daemon:
ps -ef | grep snmpd
5. Enter the following command to terminate the SNMP daemon:
kill -9 <PID>
where <PID> is the process ID returned in step 4.
6. Enter the following command to restart the SNMP daemon:
snmpd
Configuring Command View ESL
Enabling discovery
HP Systems Insight Manager will automatically discover Command View ESL servers
running on port 4095 (http).
Setting the SNMP trap destination
Before setting the SNMP trap destinations for Command View ESL, make sure that the
Interface Manager card is at firmware version I110 or greater.
Set the SNMP trap destinations using Command View ESL. See the HP StorageWorks
Interface Manager and Command View ESL User Guide (or online help) for more information.
10 Using HP Systems Insight Manager with HP StorageWorks Management Software Application Notes
Configuring HP StorageWorks MSL-Series tape library management software
Configuring HP StorageWorks MSL-Series tape library management
software
The HP StorageWorks MSL-Series tape libraries do not use Command View for management.
MSL libraries contain a management card that provides a web management GUI, and they
have implemented the HP storage management information base (MIB). By implementing
this MIB, the MSL tape library is discovered via SNMP, and the command management
station (CMS) can also receive and decode the traps. Traps sent from the MSL library contain
a URL that, when clicked from within HP Systems Insight Manager, launches the web-based
MSL Device Manager.
Enabling discovery
The CMS discovers the http server on the MSL library’s embedded management card at port
80.
Note: The HTML <TITLE> tag for MSL is "HP StorageWorks MSL Tape Library Management
Console."
Setting the SNMP trap destination
Before setting the SNMP trap destinations, make sure that the MSL library is at firmware
version 4.23 or greater.
Set the SNMP trap destinations using the MSL library’s embedded management GUI. For
each MSL library:
1. Launch the MSL Device Manager.
2. Click Setup.
3. Click Notifications.
4. In the SNMP Trap Destinations table, add the IP address of the CMS for all trap types.
Make sure to select the Add checkbox before clicking Submit.
Note: Make sure that you configure the SNMP traps as SNMPv1 traps (the default setting). SNMPv2
traps will not function correctly with HP Systems Insight Manager.
11Using HP Systems Insight Manager with HP StorageWorks Management Software Application Notes
Configuring HSG-based array management software
Configuring HSG-based array management software
The HSG Element Manager on the HP OpenView Storage Management Appliance v2.1 is
used to manage HSG-based arrays. StorageWorks Command Console (SWCC) can also be
used. Using HP Systems Insight Manager in conjunction with either of these applications
improves operations and maximizes availability.
Enabling discovery
HP Systems Insight Manager will discover the Storage Management Appliance or the server
on which SWCC is installed. Refer to the HP Systems Insight Manager User Guide for setting
up discovery for these servers.
Configuring SNMP trap destinations
To configure SNMP trap destinations on the Storage Management Appliance, access the
SNMP Properties Traps page of the Storage Management Appliance software v2.1. For
complete instructions, see “Configuring SNMP Trap Settings” in the Storage Management
Appliance online help.
To configure the SNMP trap destinations on SWCC, refer to the technical white paper, “Fault
Management of StorageWorks Devices in ProLiant Server Environments.” This white paper
can be found at
http://h18006.www1.hp.com/storage/softwhitepape r s.html
.
12 Using HP Systems Insight Manager with HP StorageWorks Management Software Application Notes
Using HP Systems Insight Manager with HP management software
Using HP Systems Insight Manager with HP management software
After configuring HP Systems Insight Manager and the HP management software to work
together, you can start experiencing the additional functionality that HP Systems Insight
Manager offers in conjunction with other management software. These sections present a brief
overview of the functionality. For more detailed instructions, refer to the HP Systems Insight
Manager User Guide.
■ Using storage groups
■ Viewing SNMP trap information
■ Launching other management software
Using storage groups
You can create HP Systems Insight Manager groups that group managed devices by server. To
create a group, you must create a list that defines the group. To create a list:
1. Customize your System Lists:
a. Add or create a new folder such as “All Storage.”
b. Create a new list for each type of Command View.
2. Depending on which Command View server you want to search for:
■ For HP StorageWorks Command View SDM, define a list where the webagent is “HP
StorageWorks Command View SDM.”
■ For HP StorageWorks Command View XP, define a list where the webagent is “HP
StorageWorks Command View XP.”
■ For HP StorageWorks Command View ESL, define a list where the webagent is “HP
StorageWorks Command View ESL.”
Viewing SNMP trap information
HP Systems Insight Manager can receive SNMP traps; you can view this information in
multiple ways:
■ View all traps
■ View traps by severity
■ View traps by Command View server
Launching other management software
You can launch Command View or other management software from within HP Systems
Insight Manager in two ways:
■ For each SNMP trap, you can view details and launch Command View or other software
from the trap details. Refer to the HP Systems Insight Manager User Guide for more
information.
■ Select a system that has Command View running to view the System Page. From the
System Page, locate and click the link to launch Command View.
13Using HP Systems Insight Manager with HP StorageWorks Management Software Application Notes
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