HP Q5693A User Manual

Q5693A
use
HP 8-bin Mailbox
User Guide _________________
Copyright and License
© 2005 Copyright Hewlett-Packard De velopment Company, L.P. Reproduction, adaptation or translation without prior written
permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the
express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Publication number: Q5693-90905 Edition 2, 4/2005
Trademark Credits
PostScript is a trademark of Adobe Systems Incorporated. Microsoft, Windows, and Windows NT
are U.S. registered trademarks
of Microsoft Corporation.
ENWW iii
iv ENWW

Contents

1 Product basics
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Identifying the MBM parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Interpreting light patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
2 Configuring the MBM for your work environment
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Understanding the operation modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Job Separator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Sorter/Collator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Setting an operation mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
HP LaserJet 9040/9050 series printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
HP LaserJet 9040mfp/9050mfp/9500mfp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Setting the operation mode in the printer driver to match the control-panel setting. . . . . . . .8
Turning off the designated default output bin for copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
HP LaserJet 9040/9050 series printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
HP LaserJet 9040mfp/9050mfp/9500mfp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Assigning a default output bin to a user or a group of users for the Mailbox mode . . . . . . . . . .13
Microsoft Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Sending a print job to an output bin that is different from the default . . . . . . . . . . . . . . . . . . . . .15
Microsoft Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Sending a copy job to an output bin that is different from the default. . . . . . . . . . . . . . . . . . . . .16
3 Problem solving
Resolving common problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Interpreting control-panel messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Paper-jam locations and parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Control-panel messages about jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Clearing jams in the belt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Clearing jams in the entry area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Clearing jams in the face-up bin and in the flipper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Clearing jams in the delivery head and the face-down bins . . . . . . . . . . . . . . . . . . . . . . . .28
4 Support information Appendix A Operation modes summary table Appendix B Specifications
Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Space requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Power requirements and circuit capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Operating and storage environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Supported media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
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Appendix C Regulatory information
Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Canadian DOC Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
VCCI Statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Korean EMI Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Index
vi Contents ENWW
1

Features

Product basics

The HP 8-bin Mailbox (multibin mailbox [MBM]) makes it easier to share one printer among several users that might be located in different departments or workgroups within a network-shared environment. The MBM attaches to a printer or multifunction peripheral (MFP) and provides multiple output bins that can be assigned to a user or a group of users.
The MBM can be used with any of these HP products:
HP LaserJet 9040 Series pri nte rs
HP LaserJet 9050 Series pri nte rs
HP LaserJet 9050mfp
HP LaserJet 9040mfp
HP LaserJet 9500mfp
The MBM has the following features:
The MBM supports printing or copying output at up to 50 pages per minute (ppm).
The face-up bin (upper-left bin) can hold up to 125 sheets of 75 grams per square
meter (g/m
The face-down bins can hold up to 250 sheets of 75 g/m
stacked in order.
You can use the MBM as a mailbox, stacker, job separator, or sorter/collator.
• Mailbox: The eight face-down bins can be assigned to a user or a group of users. All jobs that a user or group of users sends are delivered to their assigned bin. This is the default operation mode.
• Stacker: The MBM can act as a stacker. With the eight face-down bins, it can stack up to 2,000 sheets of 75 g/m bin. Large jobs might stack up into the next bin.
• Job Separator: Jobs are delivered to the first available (empty) bin (a job can include the original and its copies), starting from the top bin to the bottom bin.
• Sorter/Collator: Copies of a single job are delivered to consecutive bins.
In addition to supporting all of the media that the output bins support, the face-up bin also
supports cardstock, envelopes, labels, and transparencies. For more information about supported media, see
2
) (20-lb bond) paper. Jobs are stacked in reverse order.
2
(20-lb bond) paper each. Jobs are
2
(20-lb bond) paper. Jobs are sent to the lowest available (empty)
“Supported media” on page 39.
ENWW Features 1

Identifying the MBM parts

HP LaserJet printer HP LaserJet MFP
1
4
1
3
1
1
Part Description 1 Face-down bins 1 through 8 Each of these bins holds up to 250 sheets. In these bins,
1
5
1
5
1
4
1
3
1
2
1
1
the sheets are stacked in the order in which they were printed.
2 Face-down bin 1 (copy bin) Face-down bin 1 is the default bin for some MFP copy
jobs. When the MFP is in the mailbox mode, or when the copy-bin option is turned on (enabled) in any of the other operation modes, the copy jobs are delivered to this bin.
3 Face-up bin (upper-left bin) This bin holds up to 125 sheets. In this bin, the sheets are
stacked in the reverse order from the order in which they were printed.
4 User LED The user light-emitting diode (LED) indicates the general
status of the MBM.
5 Standard top bin (printer )
ADF (automatic docume nt feeder) output bin (MFP)
Note For more information about which output bins are designated to received copy and print jobs, see
“Getting started” on page 6.
See the documentation that came with your printer or MFP for more information about these output bins.
2 1 Product basics ENWW

Interpreting light patterns

The user LED, located on the front of the MBM, indicates the status of the MBM. Use the following table to interpret the device status by reading the user LED.
LED state Indication
Green, solid The MBM is operating normally. Green, blinking The MBM is in Service mode. Amber, solid A malfunction has occurred. See the printer or MFP control-panel
display and “Interpreting control-panel messages” on page19 for more information.
Amber, blinking A jam or another error has occurred. Or, the MBM has been
removed from the printer or MFP. See the printer or MFP control-panel dis pla y and “Interpreti ng control-pane l messages” on
page 19 for more information.
Off The MBM is off.
ENWW Interpreting light patterns 3
4 1 Product basics ENWW
Configuring the MBM for your
2
Note The illustrations in this section show the text in English. Depending on the operating system that
work environment
This chapter contains information about the following topics:
Getting started
Understanding the operation modes
Setting an operation mode
Turning off the designated default output bin for copy jobs
Assigning a default output bin to a user or a group of users for the Mailbox mode
Sending a print job to an output bin that is different from the default
Sending a copy job to an output bin that is different from the default
you are using and what settings you have set, your screens might or might not look like these illustrations.
ENWW 5

Getting started

After the printer driver is installed, you have to configure the MBM in the printer driver and at the control panel before you can use it.
Whether the MBM is connected to a printer or MFP, an output bin is set to be the first or only bin to receive copies (the copy bin) or print jobs. See the following table for more information about which output bins are designated to received copy and print jobs. For more information, see
“Sending a copy job to an output bin that is different from the default” on page 16.
When the MBM
Operational mode Copy bin Default output bin
is connected to
Printer Mailbox mode
Stacker mode
Job Separator mode
Sorter/Collator mode
MFP Mailbox mode Not applicable (it
Stacker mode
Job Separator mode
Sorter/Collator mode
Stacker mode
Job Separator mode
Sorter/Collator mode
(The printer does not produce copies.)
is alway s enabled in the Mailbox mode)
Enabled (default) Face-down bin 1 Face-down bins 2
Disabled Face-down bins 1
Default output bin
for copy jobs
(The printer does not produce copies.)
Face-down bin 1 Face-down bin 2
through 8
for print jobs
Standard top bin
through 8
Face-down bins 1 through 8
6 2 Configuring the MBM for your work environment ENWW

Understanding the operation modes

The MBM has four operation modes.
Note When the MBM is connected to a multifunction peripheral (MFP), the face-down bin 1 is
designated for copy jobs (as the default) and is not available in the printer driver. Each of the remaining seven output bins is available in the printer driver.
When the operation mode is changed, the printer or MFP restarts

Mailbox

The eight face-down bins (seven face-down bins when the MBM is connected to an MFP) can be assigned to individual users or a groups of users. All jobs that a user or group of users sends are delivered to the assigned bin. This is the default operation mode. When the mailbox mode is selected, each output bin is available as an output destination in the printer driver and at the control panel.
The face-up bin (upper-left bin) can hold up to 125 sheets and each face-down bin can hold up to 250 sheets. When an assigned output bin is full, the printer or MFP stops printing until the media in the bin is removed.

Stacker

The MBM can be used as a stacker. Using the eight face-down bins, it can stack up to 2,000 sheets. Jobs are sent to output bins starting with the lowest available empty face-down bin. When an output bin is full, the current job or a new job is sent into the next available bin until that bin is full. Large jobs might stack up into the next bin. When the Stacker mode is selected, you cannot select which bin to send your job to.
When an output bin is full, the job is automatically delivered to the next available bin. When all of the face-down bins are full, the printer or MFP stops printing and indicates (on the printer or MFP control-panel display) that the stacker is full. In order for the printer or MFP to continue printing, you must remove any media from the top face-down bin (bin 1) first and then continue down.
Note Do not remove media from the top face-down bin (bin1) and then attempt to replace it in that bin.
The stack order is disrupted when the media is removed and then replaced.

Job Separator

Jobs are delivered to an available (empty) output bin (a job can include the original and its copies), starting from the top bin and continuing to the bottom bin. If no bins are empty, a job is delivered first to the top bin and, if the top bin is full, then to subsequent bins, continuing to the bottom bin. The bin that the job is sent to is considered the destination bin. When the Job Separator mode is selected, you cannot select which bin to send your job to.
When the destination bin is full, the printer or MFP stops printing (even if the other bins are not full). In order for the printer or MFP to continue printing, you must remove the media from the destination bin.

Sorter/Collator

Each copy of a single print or copy job is delivered to a separate output bin, starting with the top face-down bin and continuing to the bottom bin. When a copy is delivered to the lowest bin, the next copy is delivered to the top face-down bin and the delivery process is repeated. When this mode is selected, you cannot select which bin to send your job to.
ENWW Understanding the operation modes 7
If a print or copy job is sent to a bin that is full, the printer or MFP stops printing (even if the other bins are not full). For the printer or MFP to continue printing, you must remove the media from the full bin.

Setting an operation mode

After you set the operation mode at the printer or MFP control panel, you need to configure the printer driver so that it matches the operation mode that you set at the control panel.

HP LaserJet 9040/9050 series printers

1 Use or to scroll to CONFIGURE DEVICE, and then press . 2 Use or to scroll to MBM-8 CONFIG, and then press . 3 Use or to scroll to OPERATION MODE, and then press . 4 Use or to scroll to the operation mode that you want, and then press . The printer
restarts.
5 Continue to “Setting the operation mode in the printer driver to match the control-panel
setting” on page 8.

HP LaserJet 9040mfp/9050mfp/9500mfp

1 Press the MENU button. 2 Scroll to and touch CONFIGURE DEVICE. 3 Scroll to and touch MBM-8 CONFIG. 4 Scroll to and touch OPERATION MODE. 5 Scroll to the operation mode that you want, and then touch OK. An asterisk (*) appears next
to your selection. The MFP restarts.
6 Continue to “Setting the operation mode in the printer driver to match the control-panel
setting” on page 8.

Setting the operation mode in the printer driver to match the control-panel setting

The operation-mode setting in the printer driver needs to match the operation mode that was selected at the control panel to ensure that print or copy jobs are delivered to the expected destination bin.
Note The illustrations in this section show the text in English. Depending on the operating system that
you are using and what settings you have set, your screens might or might not look like these illustrations.
Microsoft® Windows® 2000 and Windows XP
1 Click the Start button, point to Settings, and then click Printers (Windows 2000) or Printers
and Faxes (Windows XP). 2 Right-click the HP product icon, and then click Properties or Printing Preferences. 3 Click the Device Settings tab. 4 Perform one of the following actions:
8 2 Configuring the MBM for your work environment ENWW
• For automatic configuration, under Installable Options, click Update Now in the Automatic Configuration list.
• For manual configuration, under Installable Options, select the appropriate operation mode in the Accessory Output Bin list.
5 Click OK to save your settings.
ENWW Setting an operation mode 9
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