Page 1
Hardware Reference Guide
HP ProOne 400 G1 All-in-One
Page 2
© Copyright 2014 Hewlett-Packard
Development Company, L.P. The
information contained herein is subject to
change without notice.
Windows is either a trademark or registered
trademark of Microsoft Corporation in the
United States and/or other countries.
Intel and Core are trademarks of Intel
Corporation in the U.S. and other countries.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
This document contains proprietary
information that is protected by copyright.
No part of this document may be
photocopied, reproduced, or translated to
another language without the prior written
consent of Hewlett-Packard Company.
First Edition (January 2014)
Document part number: 751760-001
Page 3
About This Book
This guide provides basic information for upgrading this computer model.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii
Page 4
iv About This Book
Page 5
Table of contents
1 Product features ............................................................................................................................................. 1
Overview .............................................................................................................................................. 1
Front components ................................................................................................................................ 3
Side components .................................................................................................................................. 4
Rear components ................................................................................................................................. 5
Keyboard features ................................................................................................................................ 6
Adjusting the stand ............................................................................................................................... 7
Serial number location .......................................................................................................................... 7
2 Hardware repair and upgrade ........................................................................................................................ 8
Warnings and cautions ......................................................................................................................... 8
Additional information ........................................................................................................................... 8
Connecting and disconnecting power .................................................................................................. 9
Connecting power ................................................................................................................ 9
Disconnecting power ........................................................................................................... 9
Installing a cable lock ......................................................................................................................... 10
Installing an access panel security screw .......................................................................................... 10
Synchronizing the optional wireless keyboard and mouse ................................................................. 11
Removing batteries from the optional wireless keyboard or mouse ................................................... 12
Attaching the computer to a mounting fixture ..................................................................................... 13
Connecting a second display ............................................................................................................. 15
Locating internal components ............................................................................................................ 17
Removing and installing memory ....................................................................................................... 17
SODIMMs .......................................................................................................................... 17
DDR3-SDRAM SODIMMs ................................................................................................. 17
Populating SODIMM sockets ............................................................................................. 19
Installing SODIMMs ........................................................................................................... 19
Replacing the battery ......................................................................................................................... 23
Replacing drives ................................................................................................................................. 28
Replacing a hard drive ....................................................................................................... 28
Removing a hard drive ...................................................................................... 28
Removing a 3.5-inch hard drive ........................................................ 28
Removing a 2.5-inch solid state drive (SSD), self-encrypting
drive (SED), or solid state hybrid drive (SSHD) ................................ 31
Installing a hard drive ........................................................................................ 34
Installing a 3.5-inch hard drive .......................................................... 34
v
Page 6
Installing a 2.5-inch solid state drive (SSD), self-encrypting drive
(SED), or solid state hybrid drive (SSHD) ........................................ 36
Replacing the optical disc drive ......................................................................................... 38
Appendix A Electrostatic discharge .............................................................................................................. 43
Preventing electrostatic damage ........................................................................................................ 43
Grounding methods ............................................................................................................................ 43
Appendix B Computer operating guidelines, routine care, and shipping preparation ............................. 44
Computer operating guidelines and routine care ............................................................................... 44
Optical disc drive precautions ............................................................................................................ 45
Shipping preparation .......................................................................................................................... 45
Index ................................................................................................................................................................... 46
vi
Page 7
1 Product features
Overview
Figure 1-1 HP ProOne 400 G1 All-in-One
The HP ProOne 400 G1 All-in-One offers the following features:
●
Integrated All-in-One form factor
●
50.8-cm (19.5-inch) diagonal widescreen WLED backlit anti-glare LCD (1600 x 900)
●
Adjustable tilt
●
Removable panel on the back of the computer allows users or technicians to easily and
efficiently service the PC
●
VESA mounting holes (100 mm x 100 mm)
●
4th generation Intel
®
Core™ processors
●
Up to 2 TB Hard Drive, 180 GB Solid State Drive, 256 GB Self-encrypting Solid State Drive, 500
GB Self-encrypting Drive, or 1 TB Solid State Hard Drive
●
Optional Tray-load HP SuperMulti DVD+/-RW SATA Optical Disc Drive, DVD-ROM Disc Drive,
or Slim BDXL Blu-ray Writer
●
Intel H81 Express chipset
●
Two SODIMM slots with up to 16 GB of DDR3 SDRAM memory and dual channel memory
support
●
Intel integrated graphics
●
DisplayPort video out (with audio) for second display support
●
Serial port
●
DP audio, DP to VGA/DVI/HDMI dongle support
Overview 1
Page 8
●
Integrated Realtek RTL8151GH-CH GbE Ethernet Controller
● Wireless connectivity (optional):
◦
Intel Dual Band Wireless-N 7260, 802.11 a/b/g/n
◦
WLAN and Bluetooth Combo Card, 802.11 a/b/g/n Bluetooth
®
4.0
●
Optional integrated webcam and dual microphone array
●
Premium stereo speakers
● Optional 5-in-1 media card reader
● 6 USB ports: 1 USB 3.0, 1 USB 3.0 (fast-charging), 4 USB 2.0
●
Choice of wired or wireless keyboard and mouse
◦
Wired USB keyboard and mouse
◦
HP USB–PS/2 washable keyboard and mouse
◦
Wireless keyboard and mouse
●
Windows
®
7 Professional 32-bit or 64-bit or Windows® 8.1 Professional 64-bit operating system
●
Up to 89-percent energy-efficient external power supply
●
ENERGY STAR
®
qualified, EPEAT® Gold registered
For more information, go to
http://www.hp.com/go/productbulletin and search for your specific
computer model to find the model-specific QuickSpecs.
2 Chapter 1 Product features
Page 9
Front components
Figure 1-2 Front components
Table 1-1 Front Components
Component Component
1 Dual microphone array (optional) 4 Power button
2 Webcam activity LED (with optional webcam) 5 High-performance stereo speakers
3 Webcam (optional)
Front components 3
Page 10
Side components
Figure 1-3 Side components
Table 1-2 Side components
Component Component
1 Optical disc drive eject button 6 HP 5-in-1 media card reader (optional)
2 Optical disc drive activity LED 7 USB 3.0 port
3 Tray-load optical disc drive 8 USB 3.0 port, fast-charging
4 Hard disc drive activity LED 9 Microphone jack
5 HP 5-in-1 medial card reader (optional) LED 10 Headset jack
4 Chapter 1 Product features
Page 11
Rear components
Figure 1-4 Rear components
Table 1-3 Rear components
Component Component
1 Access panel 6 Cable lock slot
2 Access panel security screw 7 Power supply connector
3 Security screw hole 8 RJ-45 Gigabit Ethernet port
4 DisplayPort port 9 (4) USB 2.0 ports
5 Serial port 10 Stereo audio line out
Rear components 5
Page 12
Keyboard features
Figure 1-5 Keyboard features
Table 1-4 Keyboard features
Component Component
1 Sleep 6 Mute Volume
2 Fast Reverse 7 Decrease Volume
3 Play/Pause 8 Increase Volume
4 Stop 9 Function
5Fast Forward
6 Chapter 1 Product features
Page 13
Adjusting the stand
This stand allows you to tilt the computer backward from 10 degrees to 25 degrees to set it to a
comfortable angle.
Figure 1-6 Adjusting tilt
Serial number location
The computer has a unique serial number and a product ID number that are located on the exterior of
the computer. Keep these numbers available for use when contacting customer service for
assistance.
Figure 1-7 Locating the serial number
Adjusting the stand 7
Page 14
2 Hardware repair and upgrade
Warnings and cautions
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and
warnings in this guide.
WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire:
Disconnect the power cord from the wall outlet and allow the internal system components to cool
before touching.
Do not plug telecommunications or telephone connectors into the network interface controller (NIC)
receptacles.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the
electrical outlet, grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation,
setup, posture, and health and work habits for computer users, and provides important electrical and
mechanical safety information. This guide is located on the Web at
http://www.hp.com/ergo.
WARNING! Computers that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the computer so that they can not be
pulled, grabbed, or tripped over.
WARNING! Energized and moving parts inside.
Disconnect power to the equipment before removing any access panels.
Replace and secure all access panels before reenergizing the equipment.
CAUTION: Static electricity can damage the electrical components of the computer or optional
equipment. Before beginning these procedures, be sure that you are discharged of static electricity by
briefly touching a grounded metal object. See
Electrostatic discharge on page 43 for more
information.
When the computer is plugged into an AC power source, voltage is always applied to the system
board. You must disconnect the power cord from the power source before opening the computer to
prevent damage to internal components.
Additional information
For more information on removing and replacing hardware components, the Computer Setup utility,
and troubleshooting, refer to the Maintenance and Service Guide (available in English only) for your
computer model at
http://www.hp.com.
8 Chapter 2 Hardware repair and upgrade
Page 15
Connecting and disconnecting power
Connecting power
1. Connect the peripheral cables to the appropriate ports.
2. Plug the female end of the power cord into the power supply brick (1).
3. Connect the other end of the power cord to an electrical outlet (2).
4. Connect the round end of the power supply cord to the power supply connector on the rear of
the computer (3).
Figure 2-1 Connecting power
5. Press the power button on the top of the computer to turn it on.
Disconnecting power
1. Remove all removable media, such as optical discs or USB flash drives, from the computer.
2. Turn off the computer properly through the operating system, then turn off any external devices.
3. Remove the cable lock, if one is installed on the rear of the computer.
4. Disconnect the power cord from the power supply connector on the rear of the computer.
Connecting and disconnecting power 9
Page 16
Installing a cable lock
The cable lock slot enables you to secure your computer. A cable lock is a key lock device that has a
wire cable attached. You attach one end of the cable to your desk (or other stationary object) and the
other end of the cable to the cable lock slot on back of the computer. Secure the cable lock with the
key.
Figure 2-2 Installing a cable lock
Installing an access panel security screw
You may prevent access to internal components by securing the access panel. Remove the T15
tamper-resistant Torx security screw from the rear of the computer and screw it into the security
screw hole to prevent removal of the access panel.
Figure 2-3 Securing the access panel
10 Chapter 2 Hardware repair and upgrade
Page 17
Synchronizing the optional wireless keyboard and mouse
The optional wireless keyboard and mouse are easy to set up. Just remove the battery tabs on both
the keyboard and the mouse to activate the preinstalled batteries.
NOTE: For better mouse battery life and performance, avoid using your mouse on a dark or high-
gloss surface, and turn mouse power off when not in use.
To synchronize the wireless keyboard and mouse:
1. Make sure the keyboard and mouse are next to the computer, within 30 cm (1 foot) and away
from interference from other devices.
2. Turn on the computer.
3. Make sure the Power switch on the bottom of the mouse is in the On position.
4. Insert the wireless receiver into a USB port on the computer.
Figure 2-4 Installing the wireless receiver
5. Press and hold the Connect button on the wireless receiver for five seconds until the blue activity
LED begins blinking.
NOTE: When the blue activity LED begins blinking, you have 30 seconds to synchronize the
mouse with the wireless receiver.
6. Press and release the Connect button on the bottom of the mouse. The blue activity LED from
the wireless receiver turns off when synchronization is complete.
NOTE: If the Connect button on the bottom of the mouse is pressed again, the synchronization
of the wireless receiver and the mouse will be broken. Turn the mouse off, then on again to
restore the synchronization.
NOTE: If the procedure does not work, remove and then reinsert the wireless keyboard and mouse
receiver from the back of the computer and then synchronize the keyboard and mouse again. If
synchronization still does not work, remove and replace the batteries.
Synchronizing the optional wireless keyboard and mouse 11
Page 18
Removing batteries from the optional wireless keyboard
or mouse
NOTE: The wireless keyboard and mouse are optional components.
To remove batteries from the wireless keyboard, remove the battery door on the underside of the
keyboard (1) and lift the batteries out of the battery compartment (2).
Figure 2-5 Removing batteries from the wireless keyboard
To remove batteries from the wireless mouse, remove the battery door on the underside of the mouse
(1) and lift the batteries out of the battery compartment (2).
Figure 2-6 Removing batteries from the wireless mouse
12 Chapter 2 Hardware repair and upgrade
Page 19
Attaching the computer to a mounting fixture
The computer stand is secured to a VESA mount inside the computer chassis. You can remove the
stand and install the computer on a wall, monitor arm, or other mounting fixture.
Table 2-1 Computer dimensions (without stand)
Computer dimensions (without stand)
Height 339.4 mm 13.4 in
Width 494.9 mm 19.5 in
Depth 52 mm 2.0 in
Computer weight (without stand)
Minimum configuration 5.07 kg 11.2 lb
With Options 5.36 kg 11.8 lb
VESA standard hole patterns
height x width 100 mm x 100 mm 3.94 in x 3.94 in
To remove the stand:
1. Remove all removable media, such as optical discs or USB flash drives, from the computer.
2. Turn off the computer properly through the operating system, then turn off any external devices.
3. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
4. Remove/disengage any security devices that prohibit opening the computer.
5. Place the computer face down on a soft flat surface. HP recommends that you set down a
blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other
damage.
6. Turn the two screw latches at the bottom of the computer to the left (1) to release the bottom
edge of the access panel.
Attaching the computer to a mounting fixture 13
Page 20
7. Rotate the bottom edge of the access panel up (2), and then lift the access panel off of the
computer (3).
Figure 2-7 Removing the access panel
8. Place the access panel down on a flat surface with the inside of the panel facing up.
9. Remove the four screws securing the stand to the access panel.
Figure 2-8 Removing the stand
NOTE: Save the screws together with the stand in case they are needed in the future.
10. Set the top edge of the access panel down on the top edge of the computer chassis (1). Be sure
to align the hooks on the underside of the top edge of the access panel with the top edge of the
computer.
14 Chapter 2 Hardware repair and upgrade
Page 21
11. Rotate the bottom edge of the access panel down (2) and press it firmly onto the chassis until it
locks into place.
You will hear audible clicks as the latches click into place.
Figure 2-9 Replacing the access panel
The computer is now ready to be mounted to a wall, monitor arm, or other mounting fixture.
Connecting a second display
The DisplayPort connector on the rear of the computer allows you to connect a second display to the
computer.
If you are adding a second display that has a DisplayPort connector, then no DisplayPort video
adapter is required. If you are adding a second display that does not have a DisplayPort connector,
you can purchase a DisplayPort video adaptor from HP for your configuration.
DisplayPort adapters and video cables are purchased separately. HP offers the following adapters:
●
DisplayPort to VGA adapter
● DisplayPort to DVI adapter
●
DisplayPort to HDMI adapter
To connect a second display:
1. Turn off power to the computer and the second display that you are connecting to the computer.
Connecting a second display 15
Page 22
2. If your second display has a DisplayPort connector, connect a DisplayPort cable directly
between the DisplayPort connector on the rear of the computer and the DisplayPort connector
on the second display.
Figure 2-10 Connecting a second display using a DisplayPort cable
3. If your second display does not have a DisplayPort connector, connect a DisplayPort video
adapter to the DisplayPort connector of the computer. Then connect a cable (VGA, DVI. or
HDMI, depending on your application) between the adapter and the second display.
Figure 2-11 Connecting a second display using a DisplayPort adapter
4. Turn on power to the computer and the second display.
NOTE: Use the graphics card software or the Windows Display Settings to configure the second
display as a mirrored image of the primary display or an extension of the primary display.
16 Chapter 2 Hardware repair and upgrade
Page 23
Locating internal components
The following sections contain procedures for removing and replacing these internal components:
●
Optical disc drive
●
Hard disc drive, solid state drive, or self-encrypting drive
●
Battery
●
Memory
Figure 2-12 Locating internal components
Component Component
1 Optical disc drive 3 Battery
2 Hard disc drive 4 Memory
Removing and installing memory
The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) small outline dual inline memory modules (SODIMMs).
SODIMMs
The memory sockets on the system board can be populated with up to two industry-standard
SODIMMs. These memory sockets are populated with at least one preinstalled SODIMM. To achieve
the maximum memory support, you can populate the system board with up to 16 GB of memory.
DDR3-SDRAM SODIMMs
For proper system operation, the SODIMMs must be:
●
industry-standard 204-pin
●
unbuffered non-ECC PC3-10600 DDR3-1600 MHz-compliant
●
1.5 volt DDR3-SDRAM SODIMMs
The DDR3-SDRAM SODIMMs must also:
●
support CAS latency 11 DDR3 1600 MHz (11-11-11 timing)
●
contain the mandatory Joint Electronic Device Engineering Council (JEDEC) specification
Locating internal components 17
Page 24
In addition, the computer supports:
● 1-Gbit, 2-Gbit, and 4-Gbit non-ECC memory technologies
●
single-sided and double-sided SODIMMS
●
SODIMMs constructed with x8 and x16 SDRAMs; SODIMMs constructed with x4 SDRAMs are
not supported
NOTE: The system will not operate properly if you install unsupported SODIMM memory.
HP offers upgrade memory for this computer and advises that the consumer purchase it to avoid
compatibility issues with unsupported third-party memory.
18 Chapter 2 Hardware repair and upgrade
Page 25
Populating SODIMM sockets
The system will automatically operate in single channel mode, dual channel mode, or flex mode,
depending on how the SODIMMs are installed. Refer to the following table to identify the SODIMM
channel locations.
Table 2-2 Identifying SODIMM locations
Location System board label Channel
Lower Socket SODIMM1 Channel A
Upper Socket SODIMM3 Channel B
●
The system will operate in single channel mode if the SODIMM sockets are populated in one
channel only.
●
The system will operate in flex mode if the memory capacity of the SODIMM in Channel A is not
equal to the memory capacity of the SODIMM in Channel B. In flex mode, the channel populated
with the least amount of memory describes the total amount of memory assigned to dual
channel and the remainder is assigned to single channel. If one channel will have more memory
than the other, the larger amount should be assigned to channel A.
●
The system will operate in a higher-performing dual channel mode if the memory capacity of the
SODIMM in Channel A is equal to the memory capacity of the SODIMM in Channel B.
●
In any mode, the maximum operational speed is determined by the slowest SODIMM in the
system.
Installing SODIMMs
There are two memory sockets on the system board. To remove or install memory modules:
1. Remove all removable media, such as optical discs or USB flash drives, from the computer.
2. Turn off the computer properly through the operating system, then turn off any external devices.
3. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the
power to drain before adding or removing memory modules. Regardless of the power-on state,
voltage is always supplied to the memory modules as long as the computer is plugged into an
active AC outlet. Adding or removing memory modules while voltage is present may cause
irreparable damage to the memory modules or system board.
4. Remove/disengage any security devices that prohibit opening the computer.
5. Place the computer face down on a soft flat surface. HP recommends that you set down a
blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other
damage.
6. Turn the two screw latches at the bottom of the computer to the left (1) to release the bottom
edge of the access panel.
Removing and installing memory 19
Page 26
7. Rotate the bottom edge of the access panel up (2), and then lift the access panel off of the
computer (3).
Figure 2-13 Removing the access panel
8. Remove the three screws securing the VESA panel to the chassis (1), and then lift the panel out
of the chassis (2).
Figure 2-14 Removing the VESA panel
20 Chapter 2 Hardware repair and upgrade
Page 27
9. Remove the three screws securing the fire enclosure shield to the chassis, and then rotate the
shield out of the chassis.
Figure 2-15 Removing the fire enclosure shield
The memory modules can now be seen in the right side of the chassis.
Figure 2-16 Locating the memory modules
Removing and installing memory 21
Page 28
10. To remove a memory module, press outward on the two latches on each side of the SODIMM
(1), then pull the SODIMM out of the socket (2).
Figure 2-17 Removing a memory module
11. To install a memory module, slide the SODIMM into the socket at approximately a 30° angle (1),
then press the SODIMM down (2) so that the latches lock it in place.
Figure 2-18 Installing a memory module
NOTE: A memory module can be installed in only one way. Match the notch on the module
with the tab on the memory socket.
12. Engage the four hooks on the right edge of the fire enclosure shield with the matching slots on
the right side of the chassis and rotate the fire enclosure shield down onto the chassis.
13. Fasten the three screws to secure the fire enclosure shield to the chassis.
14. Place the VESA panel onto the chassis and fasten the three screws to secure the VESA panel to
the chassis.
15. Set the top edge of the access panel down on the top edge of the computer chassis (1). Be sure
to align the hooks on the underside of the top edge of the access panel with the top edge of the
computer.
22 Chapter 2 Hardware repair and upgrade
Page 29
16. Rotate the bottom edge of the access panel down (2) and press it firmly onto the chassis until it
locks into place.
You will hear audible clicks as the latches click into place.
Figure 2-19 Replacing the access panel
17. Place the computer in the upright position.
18. Reconnect the power cord and external devices.
19. Lock any security devices that were disengaged when the access panel was removed.
20. Turn on the computer. The computer automatically recognizes the additional memory when you
turn on the computer.
Replacing the battery
The battery is located on the system board on the lower right side of the fan. The battery that comes
with the computer provides power to the real-time clock. When replacing the battery, use a battery
equivalent to the battery originally installed in the computer. The computer comes with a 3-volt lithium
coin cell battery.
WARNING! The computer contains an internal lithium manganese dioxide battery. There is a risk of
fire and burns if the battery is not handled properly. To reduce the risk of personal injury:
Do not attempt to recharge the battery.
Do not expose to temperatures higher than 60 °C (140 ºF).
Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Replace the battery only with the HP spare designated for this product.
CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings.
When the battery is removed or replaced, the CMOS settings will be cleared.
Static electricity can damage the electronic components of the computer or optional equipment.
Before beginning these procedures, be sure that you are discharged of static electricity by briefly
touching a grounded metal object.
Replacing the battery 23
Page 30
NOTE: The lifetime of the lithium battery can be extended by plugging the computer into a live AC
wall socket. The lithium battery is only used when the computer is NOT connected to AC power.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and
rechargeable batteries. For more information about recycling programs, go to
http://www.hp.com/
recycle.
1. Remove all removable media, such as optical discs or USB flash drives, from the computer.
2. Turn off the computer properly through the operating system, then turn off any external devices.
3. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
4. Remove/disengage any security devices that prohibit opening the computer.
5. Place the computer face down on a soft flat surface. HP recommends that you set down a
blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other
damage.
6. Turn the two screw latches at the bottom of the computer to the left (1) to release the bottom
edge of the access panel.
7. Rotate the bottom edge of the access panel up (2), and then lift the access panel off of the
computer (3).
Figure 2-20 Removing the access panel
24 Chapter 2 Hardware repair and upgrade
Page 31
8. Remove the three screws securing the VESA panel to the chassis (1), and then lift the panel out
of the chassis (2).
Figure 2-21 Removing the VESA panel
Replacing the battery 25
Page 32
9. Remove the three screws securing the fire enclosure shield to the chassis, and then rotate the
shield out of the chassis.
Figure 2-22 Removing the fire enclosure shield
The battery can now be seen to the right of the fan.
Figure 2-23 Locating the battery
10. To release the battery from its holder, squeeze the metal clamp that extends above one edge of
the battery. When the battery pops up, lift it out (1).
26 Chapter 2 Hardware repair and upgrade
Page 33
11. To insert the new battery, slide one edge of the replacement battery under the holder’s lip with
the positive side up. Push the other edge down until the clamp snaps over the other edge of the
battery (2).
Figure 2-24 Removing and replacing a coin cell battery
12. Engage the four hooks on the right edge of the fire enclosure shield with the matching slots on
the right side of the chassis and rotate the fire enclosure shield down onto the chassis.
13. Fasten the three screws to secure the fire enclosure shield to the chassis.
14. Place the VESA panel onto the chassis and fasten the three screws to secure the VESA panel to
the chassis.
15. Set the top edge of the access panel down on the top edge of the computer chassis (1). Be sure
to align the hooks on the underside of the top edge of the access panel with the top edge of the
computer.
16. Rotate the bottom edge of the access panel down (2) and press it firmly onto the chassis until it
locks into place.
You will hear audible clicks as the latches click into place.
Figure 2-25 Replacing the access panel
Replacing the battery 27
Page 34
17. Place the computer in the upright position.
18. Reconnect the power cord and external devices.
19. Lock any security devices that were disengaged when the access panel was removed.
20. Turn on the computer.
21. Reset the date and time, your passwords, and any special system setups using Computer
Setup.
Replacing drives
Replacing a hard drive
The hard drive is located behind the access panel on the lower left side of the computer (when
viewed from behind). The drive is housed in a removable cage.
Any one of the following may be installed in the computer:
●
One 3.5-inch hard drive
●
One 2.5-inch solid state drive (SSD), self-encrypting drive (SED), or solid state hybrid drive
(SSHD)
NOTE: Replacing a 3.5-inch drive with a 2.5-inch drive is not supported.
●
Removing a hard drive
●
Installing a hard drive
Removing a hard drive
●
Removing a 3.5-inch hard drive
●
Removing a 2.5-inch solid state drive (SSD), self-encrypting drive (SED), or solid state hybrid
drive (SSHD)
Removing a 3.5-inch hard drive
1. Remove all removable media, such as optical discs or USB flash drives, from the computer.
2. Turn off the computer properly through the operating system, then turn off any external devices.
3. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
4. Remove/disengage any security devices that prohibit opening the computer.
5. Place the computer face down on a soft flat surface. HP recommends that you set down a
blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other
damage.
6. Turn the two screw latches at the bottom of the computer to the left (1) to release the bottom
edge of the access panel.
28 Chapter 2 Hardware repair and upgrade
Page 35
7. Rotate the bottom edge of the access panel up (2), and then lift the access panel off of the
computer (3).
Figure 2-26 Removing the access panel
The hard drive cage can now be seen in the lower left side of the chassis.
Figure 2-27 Locating the hard drive cage
8. Loosen the captive screw securing the hard drive cage in the chassis (1).
Replacing drives 29
Page 36
9. Slide the hard drive cage left, and then lift it out of the chassis (2).
Figure 2-28 Removing the hard drive cage
10. Remove the four mounting screws (1) securing the 3.5-inch hard drive in the hard drive cage. Be
sure to keep the screws together with the blue rubber grommets to use to install a replacement
drive.
11. Slide the 3.5-inch hard drive out of the hard drive cage (2).
Figure 2-29 Removing the mounting screws
For instructions on installing a hard drive, see Installing a hard drive on page 34.
30 Chapter 2 Hardware repair and upgrade
Page 37
Removing a 2.5-inch solid state drive (SSD), self-encrypting drive (SED), or solid state hybrid drive
(SSHD)
1. Remove all removable media, such as optical discs or USB flash drives, from the computer.
2. Turn off the computer properly through the operating system, then turn off any external devices.
3. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
4. Remove/disengage any security devices that prohibit opening the computer.
5. Place the computer face down on a soft flat surface. HP recommends that you set down a
blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other
damage.
6. Turn the two screw latches at the bottom of the computer to the left (1) to release the bottom
edge of the access panel.
7. Rotate the bottom edge of the access panel up (2), and then lift the access panel off of the
computer (3).
Figure 2-30 Removing the access panel
The hard drive cage can now be seen in the lower left side of the chassis.
Figure 2-31 Locating the hard drive cage
Replacing drives 31
Page 38
8. Loosen the captive screw securing the hard drive cage in the chassis (1).
9. Slide the hard drive cage left, and then lift it out of the chassis (2).
Figure 2-32 Removing the hard drive cage
10. Remove the four mounting screws (1) securing the 2.5-inch drive adapter in the hard drive cage.
Be sure to keep the screws together with the blue rubber grommets to use to install a
replacement drive.
11. Slide the 2.5-inch drive adapter out of the hard drive cage (2).
Figure 2-33 Removing the drive cage
12. Remove the four screws (1) securing the 2.5-inch drive in the drive adapter. Be sure to keep the
screws to use to install a replacement drive.
32 Chapter 2 Hardware repair and upgrade
Page 39
13. Slide the 2.5-inch hard drive out of the drive adapter (2).
Figure 2-34 Removing the 2.5-inch drive adapter from the drive cage
For instructions on installing a hard drive, see Installing a hard drive on page 34.
Replacing drives 33
Page 40
Installing a hard drive
●
Installing a 3.5-inch hard drive
●
Installing a 2.5-inch solid state drive (SSD), self-encrypting drive (SED), or solid state hybrid
drive (SSHD)
Installing a 3.5-inch hard drive
1. Slide the new 3.5-inch hard drive into the hard drive cage (1). Be sure that the hard drive
connector is facing up at the open end of the drive.
2. Screw the four mounting screws through the sides of the hard drive cage into the 3.5-inch hard
drive (2). Be sure to keep the blue rubber grommets behind each screw.
Figure 2-35 Installing the 3.5-inch hard drive in the hard drive cage
3. With the 3.5-inch hard drive connector facing toward the center of the chassis, place the hard
drive cage into the chassis and slide it toward the center until it snaps into place (1).
4. Tighten the captive screw (2) to secure the hard drive cage in the chassis.
Figure 2-36 Installing the hard drive cage
34 Chapter 2 Hardware repair and upgrade
Page 41
5. Set the top edge of the access panel down on the top edge of the computer chassis (1). Be sure
to align the hooks on the underside of the top edge of the access panel with the top edge of the
computer.
6. Rotate the bottom edge of the access panel down (2) and press it firmly onto the chassis until it
locks into place.
You will hear audible clicks as the latches click into place.
Figure 2-37 Replacing the access panel
7. Place the computer in the upright position.
8. Reconnect the power cord and external devices.
9. Lock any security devices that were disengaged when the access panel was removed.
10. Turn on the computer.
Replacing drives 35
Page 42
Installing a 2.5-inch solid state drive (SSD), self-encrypting drive (SED), or solid state hybrid drive
(SSHD)
1. Insert the 2.5-inch solid state drive (SSD), self-encrypting drive (SED), or solid state hybrid drive
(SSHD) into the 2.5-inch drive adapter (1). Be sure that the connector is at the opening of the
adapter.
2. Fasten the four screws (2) to secure the 2.5-inch solid state drive (SSD), self-encrypting drive
(SED), or solid state hybrid drive (SSHD) in the 2.5-inch drive adapter.
Figure 2-38 Securing the 2.5-inch hard drive in the adapter
3. Slide the 2.5-inch drive adapter into the hard drive cage (1).
4. Screw the four mounting screws with grommets through the sides of the hard drive cage into the
2.5-inch drive adapter (2). Be sure to keep the blue rubber grommets behind each screw.
Figure 2-39 Installing the 2.5-inch drive adapter in the hard drive cage
5. With the 2.5-inch drive connector facing toward the center of the chassis, place the drive cage
into the chassis and slide it toward the center until it snaps into place (1).
36 Chapter 2 Hardware repair and upgrade
Page 43
6. Tighten the captive screw (2) to secure the hard drive cage in the chassis.
Figure 2-40 Installing the hard drive cage
7. Set the top edge of the access panel down on the top edge of the computer chassis (1). Be sure
to align the hooks on the underside of the top edge of the access panel with the top edge of the
computer.
8. Rotate the bottom edge of the access panel down (2) and press it firmly onto the chassis until it
locks into place.
You will hear audible clicks as the latches click into place.
Figure 2-41 Replacing the access panel
9. Place the computer in the upright position.
10. Reconnect the power cord and external devices.
11. Lock any security devices that were disengaged when the access panel was removed.
12. Turn on the computer.
Replacing drives 37
Page 44
Replacing the optical disc drive
The optical disc drive is located above the hard drive on the left side of the computer (when viewed
from behind).
1. Remove all removable media, such as optical discs or USB flash drives, from the computer.
2. Turn off the computer properly through the operating system, then turn off any external devices.
3. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
4. Remove/disengage any security devices that prohibit opening the computer.
5. Place the computer face down on a soft flat surface. HP recommends that you set down a
blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other
damage.
6. Turn the two screw latches at the bottom of the computer to the left (1) to release the bottom
edge of the access panel.
38 Chapter 2 Hardware repair and upgrade
Page 45
7. Rotate the bottom edge of the access panel up (2), and then lift the access panel off of the
computer (3).
Figure 2-42 Removing the access panel
The optical disc drive can now be seen in the upper left side of the chassis.
Figure 2-43 Locating the optical disc drive
8. Remove the screw through the optical disc drive bracket that secures the optical disc drive to the
chassis (1).
Replacing drives 39
Page 46
9. Slide the optical disc drive left (2) to remove it from the chassis.
Figure 2-44 Removing the optical disc drive
10. Remove the two screws attaching the optical disc drive bracket to the optical disc drive.
Figure 2-45 Removing the optical disc drive bracket
40 Chapter 2 Hardware repair and upgrade
Page 47
11. Attach the optical disc drive bracket to the new optical disc drive by screwing the two screws
through the bracket into the new drive.
Figure 2-46 Installing the optical disc drive bracket
12. Place the new optical disc drive into the chassis and push the drive in firmly until it snaps into
place (1).
NOTE: The optical disc drive can be installed in only one way.
13. Fasten the screw to the inside tab of the optical disc drive to secure the drive to the chassis.
Figure 2-47 Installing the optical disc drive
14. Set the top edge of the access panel down on the top edge of the computer chassis (1). Be sure
to align the hooks on the underside of the top edge of the access panel with the top edge of the
computer.
Replacing drives 41
Page 48
15. Rotate the bottom edge of the access panel down (2) and press it firmly onto the chassis until it
locks into place.
You will hear audible clicks as the latches click into place.
Figure 2-48 Replacing the access panel
16. Place the computer in the upright position.
17. Reconnect the power cord and external devices.
18. Lock any security devices that were disengaged when the access panel was removed.
19. Turn on the computer.
42 Chapter 2 Hardware repair and upgrade
Page 49
A Electrostatic discharge
A discharge of static electricity from a finger or other conductor may damage system boards or other
static-sensitive devices. This type of damage may reduce the life expectancy of the device.
Preventing electrostatic damage
To prevent electrostatic damage, observe the following precautions:
●
Avoid hand contact by transporting and storing products in static-safe containers.
●
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
●
Place parts on a grounded surface before removing them from their containers.
●
Avoid touching pins, leads, or circuitry.
●
Always be properly grounded when touching a static-sensitive component or assembly.
Grounding methods
There are several methods for grounding. Use one or more of the following methods when handling
or installing electrostatic-sensitive parts:
●
Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.
Wrist straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the
ground cords. To provide proper ground, wear the strap snug against the skin.
●
Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet
when standing on conductive floors or dissipating floor mats.
●
Use conductive field service tools.
●
Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, contact an HP authorized
dealer, reseller, or service provider.
NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or
service provider.
Preventing electrostatic damage 43
Page 50
B Computer operating guidelines, routine
care, and shipping preparation
Computer operating guidelines and routine care
Follow these guidelines to properly set up and care for the computer:
● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and
cold.
●
Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all
vented sides of the computer to permit the required airflow.
●
Never restrict the airflow into the computer by blocking any vents or air intakes.
●
Never operate the computer with any of the access panels removed.
●
Do not place computers so near each other that they are subject to each other’s recirculated or
preheated air.
●
If the computer is to be operated within a separate enclosure, intake and exhaust ventilation
must be provided on the enclosure, and the same operating guidelines listed above will still
apply.
●
Keep liquids away from the computer and keyboard.
●
Never cover the ventilation slots with any type of material.
● Install or enable power management functions of the operating system or other software,
including sleep states.
●
When cleaning the computer turn off power to the computer and unplug the power cord before
you do any of the following:
◦
Wipe the exterior of the computer with a soft, damp cloth as needed. Using cleaning
products may discolor or damage the finish.
◦ Do not use cleaners that contain any petroleum based materials such as benzene, thinner,
or any volatile substance to clean the screen or cabinet. These chemicals may damage the
computer.
◦
Wipe the screen with a soft, clean antistatic cloth. For more difficult cleaning situations, use
a 50/50 mix of water and Isopropyl alcohol. Spray the cleaner onto a cloth and use the
damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the
screen surface. It may run behind the bezel and damage the electronics.
◦
Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other
foreign matter can block the vents and limit the airflow.
44 Appendix B Computer operating guidelines, routine care, and shipping preparation
Page 51
Optical disc drive precautions
Be sure to observe the following guidelines while operating or cleaning the optical disc drive.
●
Do not move the drive during operation. This may cause it to malfunction during reading.
●
Avoid exposing the drive to sudden changes in temperature, as condensation may form inside
the unit. If the temperature suddenly changes while the drive is on, wait at least one hour before
you turn off the power. If you operate the unit immediately, it may malfunction while reading.
●
Avoid placing the drive in a location that is subject to high humidity, extreme temperatures,
mechanical vibration, or direct sunlight.
CAUTION: If any object or liquid falls into the drive, immediately unplug the computer and have it
checked by an authorized HP service provider.
Shipping preparation
Follow these suggestions when preparing to ship the computer:
1. Back up the hard drive files on optical media or external USB drives. Be sure that the backup
media is not exposed to electrical or magnetic impulses while stored or in transit.
NOTE: The hard drive locks automatically when the system power is turned off.
2. Remove and store all removable media.
3. Turn off the computer and external devices.
4. Disconnect the power cord from the electrical outlet, then from the computer.
5. Disconnect the system components and external devices from their power sources, then from
the computer.
NOTE: Be sure that all boards are seated properly and secured in the board slots before
shipping the computer.
6. Pack the system components and external devices in their original packing boxes or similar
packaging with sufficient packing material to protect them.
Optical disc drive precautions 45
Page 52
Index
A
additional information 8
B
battery, replacing 23
C
components
front 3
internal 17
rear 5
side 4
computer operating guidelines 44
D
DisplayPort video adapter,
connecting 15
drive
2.5-inch, installing 36
2.5-inch, removing 31
3.5-inch, installing 34
3.5-inch, removing 28
types 28
E
electrostatic discharge, preventing
damage 43
F
features
keyboard 6
overview 1
front components 3
G
grounding methods 43
H
hard drive
2.5-inch 28
2.5-inch, installing 36
2.5-inch, removing 31
3.5-inch 28
3.5-inch, installing 34
3.5-inch, removing 28
replacing 28
self-encrypting drive (SED) 28
solid state drive (SSD) 28
solid state hybrid drive
(SSHD) 28
types 28
I
installation guidelines 8
installing
2.5-inch hard drive 36
2.5-inch self-encrypting drive
(SED) 36
2.5-inch solid state drive
(SSD) 36
2.5-inch solid state hybrid drive
(SSHD) 36
3.5-inch hard drive 34
access panel security screw
10
battery 23
cable lock 10
memory 19
optical disc drive 38
second display 15
internal components 17
K
keyboard
features 6
removing batteries 12
synchronizing wireless 11
M
memory
installing 19
removing 19
SODIMMs specifications 17
specifications 17
mounting the computer 13
mouse
removing batteries 12
synchronizing wireless 11
O
optical disc drive
precautions 45
replacing 38
P
power
connecting 9
disconnecting 9
product ID locations 7
R
rear components 5
removing
2.5-inch hard drive 31
2.5-inch self-encrypting drive
(SED) 31
2.5-inch solid state drive
(SSD) 31
2.5-inch solid state hybrid drive
(SSHD) 31
3.5-inch hard drive 28
battery 23
stand 13
S
second display connection 15
security
access panel security screw
location 10
cable lock slot location 10
self-encrypting drive (SED)
2.5-inch, installing 36
2.5-inch, removing 31
serial number locations 7
shipping preparation 45
side components 4
SODIMM
identification 19
location 19
specifications 17
solid state drive (SSD)
2.5-inch, installing 36
2.5-inch, removing 31
46 Index
Page 53
solid state hybrid drive (SSHD)
2.5-inch, installing 36
2.5-inch, removing 31
specifications, memory 17
stand, removing 13
swivel adjustment 7
synchronizing wireless keyboard
and mouse 11
T
tilt adjustment 7
V
ventilation guidelines 44
VESA mounting holes 13
W
warnings and cautions 8
Index 47
Loading...