HP ProLiant xw25p, ProLiant xw User Manual

HP ProLiant xw Series Blade Workstations and
Options

Global Limited Warranty and
Technical Support

390381-001

May 6, 2005

Global Limited Warranty and Technical Support
May 6, 2005 390381-001

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Hardware Limited Warranty

General Terms

This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP, the
manufacturer. Please refer to HP’s website for an extensive d e scription of your limited warranty entitlements. In
addition, you may also have other legal rights under applicable local law or special written agreement with HP.

EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, HP MAKES NO OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPL IED , INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HP EXPRESSLY DISCLAIMS ALL
WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED
WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED
WARRANTY PERIOD. SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG
AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMIT ATI O N OF IN CIDE NTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES, SOME
EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU.

THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

This Limited Warranty is applicable in all countries and may be enforced in any country or region where HP or its
authorized service providers offer warranty service subject to the terms and conditions set forth in this Limited
Warranty. However, warranty service availability and response times may vary from country to country and may
also be subject to registration requirements in the country of purchase. If so, your HP authorized service provider
can provide you with details.

This Limited Warranty applies only to HP-branded hardware products (c ol lectively referred to in this Limited
Warranty as “HP Hardware Products”) sold by or leased from Hewlett-Packard Company, its worldwide
subsidiaries, affiliates, authorized resellers, or country distributors (collectively referred to in this Limited Warranty
as “HP”) with this Limited Warranty. The term “HP Hardware Product” is limited to the hardware components and
required firmware. The term “HP Hardware Product” DOES NOT include any software applications or programs,
non-HP products or non-HP branded peripherals. All non-HP products or non-HP branded peripherals external to
the HP Hardware Product— such as external storage subsystems, displays, printers and other peripherals—are
provided “AS IS” without HP warranty. However, non-HP manufacturers and suppliers, or publishers may provide
their own warranties directly to you.

HP warrants that the HP Hardware Products that you have purchased or leased from HP are free from defects in
materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period
starts on the date of purchase or lease from HP, or from the date HP completes installation. Your dated sales or
delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date.
You may be required to provide proof of purchase or lease as a condition of receiving warranty service. You are
entitled to hardware warranty service according to the terms and conditions of this document if a repair to your HP
Hardware Product is required within the Limited Warranty Period.

Unless otherwise stated, and to the extent permitted by local law, new HP Hardware Products may be manufactured
using new materials or new and used materials equivalent to new in performance and reliability. HP may repair or
replace HP Hardware Products (a) with new or previously used products or parts equivalent to new in performance
and reliability, or (b) with equivalent products to an original product that has been discontinued. Replacement parts

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are warranted to be free from defects in material or workmanship for ninety (90) days or, for the remainder of the
Limited Warranty Period of the HP Hardware Product they are replacing or in which they are installed, whichever is
longer.

During the Limited Warranty Period, HP will, at its discretion, repair or replace any defective component. All
component parts or hardware products removed under this Limited Warranty become the property of HP. In the
unlikely event that your HP Hardware Product has recurring failur e s, HP , at its sole discretion, may elect (a) to
provide you with a replacement unit of HP’s choosing that is the same or equivalent to your HP Hardware Product
in performance or (b) to give you a refund of your purchase price or lease payments (less interest) instead of a
replacement. This is your exclusive remedy for defective products.

Exclusions

HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR
ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR
FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODU CT.

This Limited Warranty does not apply to expendable or consumable parts and does not extend to any product from
which the serial number has been removed or that has been damaged or rendered defective (a) as a resu lt of accident,
misuse, abuse, contamination, improper or inadequate maintenance or calibration or other external causes; (b) by
operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by
software, interfacing, parts or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by
virus infection; (f) by loss or damage in transit; or (g) by modification or serv ice by anyone other than (i) HP, (ii) an
HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if
available for your product in the servicing country or region.

YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD
DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES,
ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE
TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL
INFORMATION. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS,
DATA, OR REMOVABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORATION
OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY
HP WHEN THE PRODUCT IS MANUFACTURED.

Exclusive Remedy

TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THESE TERMS AND CONDITIONS
CONSTITUTE THE COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT BETWEEN YOU AND HP
REGARDING THE HP HARDWARE PRODUCT YOU HAVE PURCHASED OR LEASE D. THESE TERMS
AND CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS—INCLUDING
REPRESENTATIONS MADE IN HP SALES LITERATURE OR ADVICE GIVEN TO YOU B Y HP OR AN
AGENT OR EMPLOYEE OF HP—THAT MAY HAVE BEEN MADE IN CO NNECTION WITH YOUR
PURCHASE OR LEASE OF THE HP HARDWARE PRODUCT. No change to the conditions of this Limited
Warranty is valid unless it is made in writing and signed by an authorized representative of HP.

Limitation of Liability

IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARR ANT ED ABOVE, HP’S MAXIMUM
LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE
PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY
HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE.

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