HP ProLiant XL170r G10 User Manual

HPE ProLiant XL170r Gen10 Server User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 879108-003 Published: June 2018 Edition: 3
©
Copyright 2017, 2018 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website.
Acknowledgments
Intel®, Itanium®, Pentium®, Intel Inside®, and the Intel Inside logo are trademarks of Intel Corporation in the United States and other countries.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.
Java® and Oracle® are registered trademarks of Oracle and/or its affiliates.
UNIX® is a registered trademark of The Open Group.

Contents

Component identification.......................................................................6
Setup...................................................................................................... 15
Rear panel components................................................................................................................6
Rear panel LEDs and buttons.......................................................................................................6
Power fault LEDs................................................................................................................7
System board components........................................................................................................... 8
Processor, heatsink, and socket components....................................................................9
System maintenance switch descriptions........................................................................ 10
Bayonet board components........................................................................................................ 10
PCIe riser board slot definitions.................................................................................................. 11
Primary riser components.................................................................................................11
FlexibleLOM 1U riser........................................................................................................12
1U secondary riser for processor 1.................................................................................. 12
1U secondary riser for processor 2.................................................................................. 13
M.2 SSD riser bay numbering.....................................................................................................14
Optional service.......................................................................................................................... 15
Server warnings and cautions.....................................................................................................16
Server shipping carton contents................................................................................................. 16
Installation overview....................................................................................................................16
Installing the chassis into the rack.............................................................................................. 17
Installing hardware options......................................................................................................... 17
Installing the operating system................................................................................................... 17
Selecting boot options.................................................................................................................17
Registering the server.................................................................................................................18
Operations............................................................................................. 19
Powering up the server............................................................................................................... 19
Power down the server .............................................................................................................. 19
Removing the server tray blank.................................................................................................. 19
Installing the server tray blank.................................................................................................... 20
Removing the server from the chassis........................................................................................21
Installing the server into the chassis........................................................................................... 22
Removing the air baffle............................................................................................................... 23
Installing the air baffle................................................................................................................. 23
Removing the bayonet board......................................................................................................24
Installing the bayonet board........................................................................................................25
Removing the secondary PCI riser blank....................................................................................27
Installing the secondary PCI riser blank......................................................................................28
Removing the secondary PCI riser cage.................................................................................... 29
Installing the secondary PCI riser cage...................................................................................... 29
Removing the primary PCI riser cage......................................................................................... 30
Installing the primary PCI riser cage........................................................................................... 31
Removing the primary PCI riser blank........................................................................................ 32
Installing the primary PCI riser blank.......................................................................................... 33
Contents 3
Hardware options installation..............................................................34
Hewlett Packard Enterprise product QuickSpecs....................................................................... 34
Introduction................................................................................................................................. 34
Processor and heatsink options..................................................................................................34
Installing a second processor heatsink assembly............................................................ 34
Installing the fabric processor heatsink assembly and enablement board.......................36
Memory options...........................................................................................................................41
DIMM population information........................................................................................... 41
HPE Smart Memory speed information............................................................................41
DIMM label identification.................................................................................................. 41
Installing a DIMM..............................................................................................................42
Primary PCI riser options............................................................................................................ 43
Installing primary PCI riser options...................................................................................43
Secondary PCI riser options....................................................................................................... 46
Installing a low-profile PCIe expansion board.................................................................. 46
Installing the FlexibleLOM................................................................................................49
Installing the M.2 SSD riser........................................................................................................ 50
Installing the Media Module........................................................................................................ 52
Installing the S100i SATA cable assembly.................................................................................. 55
HPE Trusted Platform Module 2.0 Gen10 option........................................................................57
Overview.......................................................................................................................... 57
HPE Trusted Platform Module 2.0 Guidelines..................................................................58
Installing and enabling the HPE TPM 2.0 Gen10 Kit....................................................... 59
Cabling................................................................................................... 64
Cabling overview.........................................................................................................................64
Cabling guidelines.......................................................................................................................64
Storage cabling........................................................................................................................... 66
S100i SATA controller...................................................................................................... 66
Type-p plug-in controller...................................................................................................66
Controller backup power cable.........................................................................................67
Fabric processor enablement board cabling...............................................................................69
Secondary PCI riser board NVMe cabling.................................................................................. 69
1U FlexibleLOM riser........................................................................................................69
1U secondary riser for processor 1.................................................................................. 70
1U secondary riser for processor 2.................................................................................. 70
SUV cable connectors................................................................................................................ 71
Software and configuration utilities.................................................... 73
Server mode................................................................................................................................73
Product QuickSpecs................................................................................................................... 73
Active Health System Viewer......................................................................................................73
Active Health System....................................................................................................... 73
HPE iLO 5................................................................................................................................... 74
iLO Federation..................................................................................................................75
iLO Service Port............................................................................................................... 75
iLO RESTful API...............................................................................................................76
RESTful Interface Tool..................................................................................................... 76
iLO Amplifier Pack............................................................................................................76
Intelligent Provisioning................................................................................................................ 76
Management Security................................................................................................................. 77
Scripting Toolkit for Windows and Linux..................................................................................... 77
4 Contents
UEFI System Utilities.................................................................................................................. 77
Selecting the boot mode ................................................................................................. 78
Secure Boot......................................................................................................................78
Launching the Embedded UEFI Shell ............................................................................. 79
HPE Smart Storage Administrator.............................................................................................. 80
USB support................................................................................................................................80
External USB functionality................................................................................................80
Redundant ROM support............................................................................................................ 80
Safety and security benefits............................................................................................. 81
Keeping the system current........................................................................................................ 81
Updating firmware or system ROM.................................................................................. 81
Drivers..............................................................................................................................83
Software and firmware..................................................................................................... 84
Operating system version support................................................................................... 84
HPE Pointnext Portfolio....................................................................................................84
Proactive notifications...................................................................................................... 84
Troubleshooting.................................................................................... 85
NMI functionality..........................................................................................................................85
Troubleshooting resources..........................................................................................................85
Removing and replacing the system battery......................................86
Electrostatic discharge.........................................................................88
Preventing electrostatic discharge.............................................................................................. 88
Grounding methods to prevent electrostatic discharge...............................................................88
Specifications........................................................................................89
Environmental specifications...................................................................................................... 89
Mechanical specifications........................................................................................................... 89
Hot-plug power supply calculations............................................................................................ 89
Temperature requirements for the HPE ProLiant XL170r Gen10 Server....................................90
List of components with temperature requirements in the HPE ProLiant XL170r
Gen10 Server...................................................................................................................90
Drive blank installation guidelines for the HPE ProLiant XL170r Gen10 Server.............. 96
Websites................................................................................................ 98
Support and other resources...............................................................99
Accessing Hewlett Packard Enterprise Support......................................................................... 99
Accessing updates......................................................................................................................99
Customer self repair..................................................................................................................100
Remote support........................................................................................................................ 100
Warranty information.................................................................................................................100
Regulatory information..............................................................................................................101
Documentation feedback.......................................................................................................... 101
Acronyms and abbreviations.............................................................102
Contents 5

Component identification

Rear panel components

Item Description
1 Slot 1 PCIe3 x16 (16, 8, 4, 1)
2 Slot 2 PCIe3 x16 (16, 8, 4, 1) or FlexibleLOM
3 SUV connector
4 iLO Management Port
1
5 iLO Service Port
6 Media Module (optional - NIC ports)
7 Server serial number and iLO label pull tab
8 USB 3.0 port
1
If the RCM module is installed on the chassis, the iLO Management Port will be automatically disabled. For more information, see the chassis user guide.

Rear panel LEDs and buttons

6 Component identification
Item Description Status
1 NIC link LED
1
Green = Linked to network
Off = No network connection
2 NIC activity LED
3 Health LED
1
1
4 Do not remove LED
5 UID button/LED
1
Green or flashing green = Network activity
Off = No network activity
Solid green = Normal
Flashing green = iLO rebooting
Flashing amber = System degraded
Flashing red = System critical
1
Flashing white = Do not remove the server. Removing the server may terminate the current operation and cause data loss.
Off = The server can be removed.
Solid blue = Activated
1 flash per second = Remote management or firmware upgrade in progress
4 flashes per second = iLO manual soft reboot sequence initiated
8 flashes per second = iLO manual hard reboot sequence in progress
6 Power button/LED
1
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status.
2
When the LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see "Power fault LEDs."
3
Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the front I/O cable is disconnected.

Power fault LEDs

The following table provides a list of power fault LEDs, and the subsystems that are affected. Not all power faults are used by all servers.
Off = Deactivated
2
Solid green = System on
Flashing green = Performing power on sequence
Solid amber = System in standby
Off = No power present
3
Power fault LEDs 7
Subsystem LED behavior
System board 1 flash
Processor 2 flashes
Memory 3 flashes
Riser board PCIe slots 4 flashes
FlexibleLOM 5 flashes
Removable HPE Flexible Smart Array controller
System board PCIe slots 7 flashes
Power backplane or storage backplane 8 flashes
Power supply 9 flashes

System board components

NOTE: HPE ProLiant XL170r and XL190r Gen10 Servers share the same system board.
6 flashes
Item Description
1 Primary riser slot 1
2 Media Module connector
3 System battery
4 Fabric carrier sideband signal connector
5 M.2 SSD riser connector
6 Processor 1
7 DIMMs for processor 1
8 System board components
Table Continued
Item Description
8 Processor 2
9 DIMMs for processor 2
10 Bayonet board slot
11 Secondary riser slot 4
12 Secondary riser slot 3
13 Slimline SATA x4 connector
14 System maintenance switch
15 Slimline SATA x8 connector
16 Secondary riser slot 2
17 TPM connector
18 microSD slot

Processor, heatsink, and socket components

Item Description
1 Heatsink nuts
2 Processor frame
3 Pin 1 indicator
1
4 Heatsink latch
5 Alignment post
1
Symbol also on the processor and frame.
Processor, heatsink, and socket components 9

System maintenance switch descriptions

Position Default Function
1
S1
S2 Reserved
S3 Off Reserved
S4 Off Reserved
1
S5
1, 2
S6
S7 Reserved
S8 Reserved
Off
Off
Off
Off = iLO security is enabled.
On = iLO security is disabled.
Off = Power-on password is enabled.
On = Power-on password is disabled.
Off = No function
On = Restore default manufacturing settings
S9 Reserved
S10 Reserved
S11 Reserved
S12 Reserved
1
You can access the redundant ROM by setting S1, S5, and S6 to On.
2
When the system maintenance switch position 6 is set to the On position, the system is prepared to
restore all configuration settings to their manufacturing defaults.
When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some configurations cannot be restored. For more information, see Secure Boot configuration.

Bayonet board components

1U bayonet board
10 System maintenance switch descriptions
Item Description
1 Port 1
2 Port 2

PCIe riser board slot definitions

Primary riser components

Item Form Factor Slot number Description
1 Storage controller or low-profile
PCIe expansion board
2 Storage backup power connector
1 PCIe3 x16 (16, 8, 4, 1) for Processor
1
PCIe riser board slot definitions 11

FlexibleLOM 1U riser

Item Form Factor Slot number Description
1 FlexibleLOM FlexibleLOM slot PCIe3 x16 for Processor 1
2 Slimline SAS cable for NVMe
support
Port 1
1
1
Not shown

1U secondary riser for processor 1

Item Form Factor Slot number Description
1 Storage backup power connector
2 Storage controller or low-profile
PCIe expansion board
3 Slimline SAS cable for NVMe
support
2 PCIe3 x16 (16, 8, 4, 1) for Processor
1
Port 1
1
12 FlexibleLOM 1U riser
1
Not shown

1U secondary riser for processor 2

NOTE: The HPE XL170r 16NVMe Gen10 P2 LP Riser Kit (PN 874304-B21) is only for use in servers that
are installed in the HPE Apollo r2800 Gen10 Chassis with 16 NVMe. For more information, see Cabling.
Item Form Factor Slot number Description
1 Storage backup power connector
2 Storage controller or low-profile
PCIe expansion board
3 Slimline SAS cable for NVMe
2 PCIe3 x16 (16, 8, 4, 1) for Processor
2
Port 1
1
support
4 Slimline SAS cable for NVMe
Port 2
1
support
1
Not shown
1U secondary riser for processor 2 13

M.2 SSD riser bay numbering

Item Description
1 Bay 7
2 Bay 8
The arrow points toward the server tray handle.
14 M.2 SSD riser bay numbering

Setup

Optional service

Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. Hewlett Packard Enterprise support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.
Hewlett Packard Enterprise support services offer upgraded service levels to expand the standard product warranty with easy-to-buy, easy-to-use support packages that will help you make the most of your server investments. Some of the Hewlett Packard Enterprise support services for hardware, software or both are:
Foundation Care – Keep systems running.
6-Hour Call-to-Repair
4-Hour 24x7
Next Business Day
Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
6-Hour Call-to-Repair
4-Hour 24x7
Next Business Day
Deployment service for both hardware and software
Hewlett Packard Enterprise Education Services – Help train your IT staff.
1
The time commitment for this repair service might vary depending on the site's geographical region. For more service information available in your site, contact your local center.
For more information on Hewlett Packard Enterprise support services, see the Hewlett Packard Enterprise website.
1
1
Hewlett Packard Enterprise support
Setup 15

Server warnings and cautions

WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment:
Observe local occupational health and safety requirements and guidelines for manual material handling.
Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
Use caution when installing the server in or removing the server from the rack; it is unstable when not fastened to the rails.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. Pressing the Power On/Standby button does not shut off system power completely. Portions of the power supply and some internal circuitry remain active until AC power is removed.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Server shipping carton contents

Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.
The contents of the server shipping carton include:
Server
Printed setup documentation
Accessory kit

Installation overview

Installation of a server requires the following steps:
1. Install the chassis into the rack.
2. Install any server options.
16 Server warnings and cautions
3. Install the server into the chassis.
4. Install the operating system.
5. Register the product.

Installing the chassis into the rack

To install the chassis into the rack, see the HPE Apollo 2000 Gen10 Chassis User Guide on the Hewlett Packard Enterprise website.

Installing hardware options

Before installing and initializing the server, install any hardware options. For options installation information, see the documentation that ships with the option. For server-specific information, see
Hardware options installation."
"

Installing the operating system

To operate properly, the server must have a supported operating system installed. For the latest information on operating system support, see the Hewlett Packard Enterprise website (http://
www.hpe.com/info/supportos).
IMPORTANT: HPE ProLiant XL servers do not support operating system installation with Intelligent
Provisioning, but they do support the maintenance features. For more information, see "Performing Maintenance" in the HPE Intelligent Provisioning User Guide and online help.
To install an operating system on the server, use one of the following methods:
Insert the operating system CD into the USB-attached DVD-ROM drive (user provided) and reboot the server. Download the Service Pack for ProLiant from the SPP download site (http://www.hpe.com/ servers/spp/download) and create SPP media to install the drivers.
Remote deployment installation — Use PXE boot into a server and deploy an operating system with a host server.
For additional system software and firmware updates, download the Service Pack for ProLiant from the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). Software and firmware must be updated before using the node for the first time, unless any installed software or components require an older version.
For more information on using these installation methods, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/ilo).

Selecting boot options

This server supports both Legacy BIOS Boot Mode and UEFI Boot Mode. On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically.
Procedure
1. Press the Power On/Standby button.
2. Do one of the following:
Installing the chassis into the rack 17
a. To enter the UEFI System Utilities screen and modify the server configuration ROM default
settings, press the F9 key on the ProLiant POST screen. Choose one of the following boot modes:
Legacy BIOS
UEFI (default)
b. If you do not need to modify the server configuration and are ready to install the system software,
press the F10 key to access Intelligent Provisioning.
For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard
Enterprise website.

Registering the server

To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Product Registration website.
18 Registering the server

Operations

This chapter describes the hardware operations carried out prior to and after installing or removing a hardware option, or performing a server maintenance or troubleshooting procedure.
Before performing these hardware operations, review and observe the server warnings and cautions.

Powering up the server

The SL/XL Chassis Firmware initiates an automatic power-up sequence when the servers are installed. If the default setting is changed, use one of the following methods to power up each server:
Use a virtual power button selection through iLO.
Press and release the Power On/Standby button.
When the server goes from the standby mode to the full power mode, the server power LED changes from amber to green.
For more information about iLO, see the

Power down the server

Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.
To power down the server, use one of the following methods:
Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby mode.
Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS. If an application stops responding, you can use this method to force a shutdown.
Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode.
Hewlett Packard Enterprise website.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is amber.

Removing the server tray blank

CAUTION: To ensure proper thermal cooling, all server tray slots must be populated with servers or
server tray blanks.
Operations 19
Procedure
Remove the server tray blank.

Installing the server tray blank

CAUTION: To ensure proper thermal cooling, all server tray slots must be populated with servers or
server tray blanks.
Procedure
Install the server tray blank.
20 Installing the server tray blank

Removing the server from the chassis

CAUTION: Before powering down the server, perform a backup of critical server data and
programs. Removing the server while the Do not remove LED is on may result in data loss or corruption.
CAUTION: To avoid damage to the server, always support the bottom of the server when removing it from the chassis.
CAUTION: To ensure proper thermal cooling, all server tray slots must be populated with servers or server tray blanks.
Procedure
1. Back up all server data.
2. Power down the server.
3. Disconnect all peripheral cables from the server.
4. Remove the server from the chassis:
a. Loosen the thumbscrew.
b. Open the locking lever.
c. Slide out the server.
Removing the server from the chassis 21
CAUTION: To avoid damage to the device, do not use the removal handle to carry the server.

Installing the server into the chassis

CAUTION: To avoid damage to the device, do not use the removal handle to carry it.
Procedure
1. Install the server into the chassis:
a. Slide the server into the chassis.
b. Close the locking lever.
c. Tighten the thumbscrew.
22 Installing the server into the chassis
2. Connect all peripheral cables to the server.
3. Power up the server.

Removing the air baffle

Procedure
1. Back up all server data.
2. Power down the server.
3. Remove the server from the chassis.
4. Remove the air baffle.

Installing the air baffle

CAUTION: To prevent damage to the server, ensure that all DIMM latches are in closed and locked
position before installing the air baffle.
Removing the air baffle 23
Procedure
1. Install the air baffle.
2. Install the server into the chassis.
3. Power up the server.

Removing the bayonet board

Procedure
1. Back up all server data.
2. Power down the server.
3. Remove the server from the chassis.
4. Remove the air baffle.
5. Remove the bayonet board.
a. Remove the top three screws from the cover.
b. Remove the bottom three screws from the cover and lift the cover up.
24 Removing the bayonet board
c. Gently lift up the bayonet board and disconnect the cables.

Installing the bayonet board

Procedure
1. Install the bayonet board.
a. Connect all cables and firmly seat the bayonet board.
Installing the bayonet board 25
b. Install the cover and the bottom three screws.
c. Install the top three screws.
26 Operations
2. Install the air baffle.
3. Install the server into the chassis.
4. Power up the server.

Removing the secondary PCI riser blank

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
either riser blanks or riser cages are installed.
Procedure
1. Back up all server data.
2. Power down the server.
3. Remove the server from the chassis.
4. Remove the air baffle.
5. Remove the secondary PCI riser blank.
Removing the secondary PCI riser blank 27

Installing the secondary PCI riser blank

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
either riser blanks or riser cages are installed.
Procedure
1. Install the secondary PCI riser blank.
2. Install the air baffle.
3. Install the server into the chassis.
4. Power up the server.
28 Installing the secondary PCI riser blank

Removing the secondary PCI riser cage

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
either riser blanks or riser cages are installed.
Procedure
1. Back up all server data.
2. Power down the server.
3. Remove the server from the chassis.
4. Remove the air baffle.
5. Remove the bayonet board.
6. Remove the secondary PCI riser cage.

Installing the secondary PCI riser cage

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all
PCI slots have either an expansion slot cover or an expansion board installed.
Procedure
1. Install the secondary PCI riser cage. Ensure that the riser board is firmly seated in the connectors on
the system board.
Removing the secondary PCI riser cage 29
2. Install the bayonet board.
3. Install the air baffle.
4. Install the server into the chassis.
5. Power up the server.

Removing the primary PCI riser cage

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
either riser blanks or riser cages are installed.
Procedure
1. Back up all server data.
2. Power down the server.
3. Remove the server from the chassis.
4. Remove the air baffle.
5. If a secondary PCI riser cage is installed, remove the bayonet board.
6. Do one of the following:
Remove the secondary PCI riser blank.
Remove the secondary PCI riser cage.
7. Remove the primary PCI riser cage.
30 Removing the primary PCI riser cage
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