This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 879108-003
Published: June 2018
Edition: 3
Copyright 2017, 2018 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.
Acknowledgments
Intel®, Itanium®, Pentium®, Intel Inside®, and the Intel Inside logo are trademarks of Intel Corporation in
the United States and other countries.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.
Java® and Oracle® are registered trademarks of Oracle and/or its affiliates.
UNIX® is a registered trademark of The Open Group.
Acronyms and abbreviations.............................................................102
Contents5
Component identification
Rear panel components
ItemDescription
1Slot 1 PCIe3 x16 (16, 8, 4, 1)
2Slot 2 PCIe3 x16 (16, 8, 4, 1) or FlexibleLOM
3SUV connector
4iLO Management Port
1
5iLO Service Port
6Media Module (optional - NIC ports)
7Server serial number and iLO label pull tab
8USB 3.0 port
1
If the RCM module is installed on the chassis, the iLO Management Port will be automatically disabled. For more
information, see the chassis user guide.
Rear panel LEDs and buttons
6 Component identification
ItemDescriptionStatus
1NIC link LED
1
Green = Linked to network
Off = No network connection
2NIC activity LED
3Health LED
1
1
4Do not remove LED
5UID button/LED
1
Green or flashing green = Network activity
Off = No network activity
Solid green = Normal
Flashing green = iLO rebooting
Flashing amber = System degraded
Flashing red = System critical
1
Flashing white = Do not remove the server.
Removing the server may terminate the current
operation and cause data loss.
Off = The server can be removed.
Solid blue = Activated
•1 flash per second = Remote management
or firmware upgrade in progress
•4 flashes per second = iLO manual soft
reboot sequence initiated
•8 flashes per second = iLO manual hard
reboot sequence in progress
6Power button/LED
1
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health
status.
2
When the LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see
"Power fault LEDs."
3
Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the front I/O cable is disconnected.
Power fault LEDs
The following table provides a list of power fault LEDs, and the subsystems that are affected. Not all
power faults are used by all servers.
Off = Deactivated
2
Solid green = System on
Flashing green = Performing power on
sequence
Solid amber = System in standby
Off = No power present
3
Power fault LEDs7
SubsystemLED behavior
System board1 flash
Processor2 flashes
Memory3 flashes
Riser board PCIe slots4 flashes
FlexibleLOM5 flashes
Removable HPE Flexible Smart Array
controller
System board PCIe slots7 flashes
Power backplane or storage backplane8 flashes
Power supply9 flashes
System board components
NOTE: HPE ProLiant XL170r and XL190r Gen10 Servers share the same system board.
6 flashes
ItemDescription
1Primary riser slot 1
2Media Module connector
3System battery
4Fabric carrier sideband signal connector
5M.2 SSD riser connector
6Processor 1
7DIMMs for processor 1
8 System board components
Table Continued
ItemDescription
8Processor 2
9DIMMs for processor 2
10Bayonet board slot
11Secondary riser slot 4
12Secondary riser slot 3
13Slimline SATA x4 connector
14System maintenance switch
15Slimline SATA x8 connector
16Secondary riser slot 2
17TPM connector
18microSD slot
Processor, heatsink, and socket components
ItemDescription
1Heatsink nuts
2Processor frame
3Pin 1 indicator
1
4Heatsink latch
5Alignment post
1
Symbol also on the processor and frame.
Processor, heatsink, and socket components9
System maintenance switch descriptions
PositionDefaultFunction
1
S1
S2—Reserved
S3OffReserved
S4OffReserved
1
S5
1, 2
S6
S7—Reserved
S8—Reserved
Off
Off
Off
Off = iLO security is enabled.
On = iLO security is disabled.
Off = Power-on password is
enabled.
On = Power-on password is
disabled.
Off = No function
On = Restore default
manufacturing settings
S9—Reserved
S10—Reserved
S11—Reserved
S12—Reserved
1
You can access the redundant ROM by setting S1, S5, and S6 to On.
2
When the system maintenance switch position 6 is set to the On position, the system is prepared to
restore all configuration settings to their manufacturing defaults.
When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled,
some configurations cannot be restored. For more information, see Secure Boot configuration.
Bayonet board components
1U bayonet board
10 System maintenance switch descriptions
ItemDescription
1Port 1
2Port 2
PCIe riser board slot definitions
Primary riser components
ItemForm FactorSlot numberDescription
1Storage controller or low-profile
PCIe expansion board
2——Storage backup power connector
1PCIe3 x16 (16, 8, 4, 1) for Processor
1
PCIe riser board slot definitions11
FlexibleLOM 1U riser
ItemForm FactorSlot numberDescription
1FlexibleLOMFlexibleLOM slotPCIe3 x16 for Processor 1
2Slimline SAS cable for NVMe
support
—Port 1
1
1
Not shown
1U secondary riser for processor 1
ItemForm FactorSlot numberDescription
1——Storage backup power connector
2Storage controller or low-profile
PCIe expansion board
3Slimline SAS cable for NVMe
support
2PCIe3 x16 (16, 8, 4, 1) for Processor
1
—Port 1
1
12 FlexibleLOM 1U riser
1
Not shown
1U secondary riser for processor 2
NOTE: The HPE XL170r 16NVMe Gen10 P2 LP Riser Kit (PN 874304-B21) is only for use in servers that
are installed in the HPE Apollo r2800 Gen10 Chassis with 16 NVMe. For more information, see Cabling.
ItemForm FactorSlot numberDescription
1——Storage backup power connector
2Storage controller or low-profile
PCIe expansion board
3Slimline SAS cable for NVMe
2PCIe3 x16 (16, 8, 4, 1) for Processor
2
—Port 1
1
support
4Slimline SAS cable for NVMe
—Port 2
1
support
1
Not shown
1U secondary riser for processor 213
M.2 SSD riser bay numbering
ItemDescription
1Bay 7
2Bay 8
The arrow points toward the server tray handle.
14 M.2 SSD riser bay numbering
Setup
Optional service
Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep
your servers up and running with support packages tailored specifically for HPE ProLiant systems.
Hewlett Packard Enterprise support services let you integrate both hardware and software support into a
single package. A number of service level options are available to meet your business and IT needs.
Hewlett Packard Enterprise support services offer upgraded service levels to expand the standard
product warranty with easy-to-buy, easy-to-use support packages that will help you make the most of your
server investments. Some of the Hewlett Packard Enterprise support services for hardware, software or
both are:
•Foundation Care – Keep systems running.
◦6-Hour Call-to-Repair
◦4-Hour 24x7
◦Next Business Day
•Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
◦6-Hour Call-to-Repair
◦4-Hour 24x7
◦Next Business Day
•Deployment service for both hardware and software
•Hewlett Packard Enterprise Education Services – Help train your IT staff.
1
The time commitment for this repair service might vary depending on the site's geographical region. For
more service information available in your site, contact your local
center.
For more information on Hewlett Packard Enterprise support services, see the Hewlett PackardEnterprise website.
1
1
Hewlett Packard Enterprise support
Setup15
Server warnings and cautions
WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment:
•Observe local occupational health and safety requirements and guidelines for manual material
handling.
•Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of
two people are required for all rack server installations. A third person may be required to help
align the server if the server is installed higher than chest level.
•Use caution when installing the server in or removing the server from the rack; it is unstable
when not fastened to the rails.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. Pressing the Power On/Standby button
does not shut off system power completely. Portions of the power supply and some internal circuitry
remain active until AC power is removed.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating
uninterruptible power supply. This device protects the hardware from damage caused by power
surges and voltage spikes and keeps the system in operation during a power failure.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead to
thermal damage.
Server shipping carton contents
Unpack the server shipping carton and locate the materials and documentation necessary for installing
the server. All the rack mounting hardware necessary for installing the server into the rack is included with
the rack or the server.
The contents of the server shipping carton include:
•Server
•Printed setup documentation
•Accessory kit
Installation overview
Installation of a server requires the following steps:
1. Install the chassis into the rack.
2. Install any server options.
16 Server warnings and cautions
3. Install the server into the chassis.
4. Install the operating system.
5. Register the product.
Installing the chassis into the rack
To install the chassis into the rack, see the HPE Apollo 2000 Gen10 Chassis User Guide on the Hewlett
Packard Enterprise website.
Installing hardware options
Before installing and initializing the server, install any hardware options. For options installation
information, see the documentation that ships with the option. For server-specific information, see
Hardware options installation."
"
Installing the operating system
To operate properly, the server must have a supported operating system installed. For the latest
information on operating system support, see the Hewlett Packard Enterprise website (http://
www.hpe.com/info/supportos).
IMPORTANT: HPE ProLiant XL servers do not support operating system installation with Intelligent
Provisioning, but they do support the maintenance features. For more information, see "Performing
Maintenance" in the HPE Intelligent Provisioning User Guide and online help.
To install an operating system on the server, use one of the following methods:
•Insert the operating system CD into the USB-attached DVD-ROM drive (user provided) and reboot the
server. Download the Service Pack for ProLiant from the SPP download site (http://www.hpe.com/servers/spp/download) and create SPP media to install the drivers.
•Remote deployment installation — Use PXE boot into a server and deploy an operating system with a
host server.
For additional system software and firmware updates, download the Service Pack for ProLiant from the
Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). Software and
firmware must be updated before using the node for the first time, unless any installed software or
components require an older version.
For more information on using these installation methods, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/ilo).
Selecting boot options
This server supports both Legacy BIOS Boot Mode and UEFI Boot Mode. On servers operating in UEFI
Boot Mode, the boot controller and boot order are set automatically.
Procedure
1. Press the Power On/Standby button.
2. Do one of the following:
Installing the chassis into the rack17
a. To enter the UEFI System Utilities screen and modify the server configuration ROM default
settings, press the F9 key on the ProLiant POST screen. Choose one of the following boot modes:
•Legacy BIOS
•UEFI (default)
b. If you do not need to modify the server configuration and are ready to install the system software,
press the F10 key to access Intelligent Provisioning.
For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard
Enterprise website.
Registering the server
To experience quicker service and more efficient support, register the product at the Hewlett Packard
Enterprise Product Registration website.
18 Registering the server
Operations
This chapter describes the hardware operations carried out prior to and after installing or removing a
hardware option, or performing a server maintenance or troubleshooting procedure.
Before performing these hardware operations, review and observe the server warnings and cautions.
Powering up the server
The SL/XL Chassis Firmware initiates an automatic power-up sequence when the servers are installed. If
the default setting is changed, use one of the following methods to power up each server:
•Use a virtual power button selection through iLO.
•Press and release the Power On/Standby button.
When the server goes from the standby mode to the full power mode, the server power LED changes
from amber to green.
For more information about iLO, see the
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Hewlett Packard Enterprise website.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
Removing the server tray blank
CAUTION: To ensure proper thermal cooling, all server tray slots must be populated with servers or
server tray blanks.
Operations19
Procedure
Remove the server tray blank.
Installing the server tray blank
CAUTION: To ensure proper thermal cooling, all server tray slots must be populated with servers or
server tray blanks.
Procedure
Install the server tray blank.
20 Installing the server tray blank
Removing the server from the chassis
CAUTION: Before powering down the server, perform a backup of critical server data and
programs. Removing the server while the Do not remove LED is on may result in data loss or
corruption.
CAUTION: To avoid damage to the server, always support the bottom of the server when removing
it from the chassis.
CAUTION: To ensure proper thermal cooling, all server tray slots must be populated with servers or
server tray blanks.
Procedure
1. Back up all server data.
2. Power down the server.
3. Disconnect all peripheral cables from the server.
4. Remove the server from the chassis:
a. Loosen the thumbscrew.
b. Open the locking lever.
c. Slide out the server.
Removing the server from the chassis21
CAUTION: To avoid damage to the device, do not use the removal handle to carry the server.
Installing the server into the chassis
CAUTION: To avoid damage to the device, do not use the removal handle to carry it.
Procedure
1. Install the server into the chassis:
a. Slide the server into the chassis.
b. Close the locking lever.
c. Tighten the thumbscrew.
22 Installing the server into the chassis
2. Connect all peripheral cables to the server.
3. Power up the server.
Removing the air baffle
Procedure
1. Back up all server data.
2. Power down the server.
3. Remove the server from the chassis.
4. Remove the air baffle.
Installing the air baffle
CAUTION: To prevent damage to the server, ensure that all DIMM latches are in closed and locked
position before installing the air baffle.
Removing the air baffle23
Procedure
1. Install the air baffle.
2. Install the server into the chassis.
3. Power up the server.
Removing the bayonet board
Procedure
1. Back up all server data.
2. Power down the server.
3. Remove the server from the chassis.
4. Remove the air baffle.
5. Remove the bayonet board.
a. Remove the top three screws from the cover.
b. Remove the bottom three screws from the cover and lift the cover up.
24 Removing the bayonet board
c. Gently lift up the bayonet board and disconnect the cables.
Installing the bayonet board
Procedure
1. Install the bayonet board.
a. Connect all cables and firmly seat the bayonet board.
Installing the bayonet board25
b. Install the cover and the bottom three screws.
c. Install the top three screws.
26Operations
2. Install the air baffle.
3. Install the server into the chassis.
4. Power up the server.
Removing the secondary PCI riser blank
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
either riser blanks or riser cages are installed.
Procedure
1. Back up all server data.
2. Power down the server.
3. Remove the server from the chassis.
4. Remove the air baffle.
5. Remove the secondary PCI riser blank.
Removing the secondary PCI riser blank27
Installing the secondary PCI riser blank
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
either riser blanks or riser cages are installed.
Procedure
1. Install the secondary PCI riser blank.
2. Install the air baffle.
3. Install the server into the chassis.
4. Power up the server.
28 Installing the secondary PCI riser blank
Removing the secondary PCI riser cage
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
either riser blanks or riser cages are installed.
Procedure
1. Back up all server data.
2. Power down the server.
3. Remove the server from the chassis.
4. Remove the air baffle.
5. Remove the bayonet board.
6. Remove the secondary PCI riser cage.
Installing the secondary PCI riser cage
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all
PCI slots have either an expansion slot cover or an expansion board installed.
Procedure
1. Install the secondary PCI riser cage. Ensure that the riser board is firmly seated in the connectors on
the system board.
Removing the secondary PCI riser cage29
2. Install the bayonet board.
3. Install the air baffle.
4. Install the server into the chassis.
5. Power up the server.
Removing the primary PCI riser cage
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
either riser blanks or riser cages are installed.
Procedure
1. Back up all server data.
2. Power down the server.
3. Remove the server from the chassis.
4. Remove the air baffle.
5. If a secondary PCI riser cage is installed, remove the bayonet board.
6. Do one of the following:
•Remove the secondary PCI riser blank.
•Remove the secondary PCI riser cage.
7. Remove the primary PCI riser cage.
30 Removing the primary PCI riser cage
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