HP ProLiant WS460c G9 Maintenance And Service Manual
HPE ProLiant WS460c Gen9 Graphics
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware
Part Number: 798315-002R
Dec
Edition: 3
Server Blade
Maintenance and Service Guide
components and software. This guide is for an experienced service technician. Hewlett Packard Enterprise assumes you are qualified in
the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
ember 2015
© Copyright 2015 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is
not responsible for information outside the Hewlett Packard Enterprise website.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other
countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
NVIDIA® and NVIDIA® Quadro are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries.
microSD® is a trademark or registered trademark of SD-3C in the United States, other countries or both.
Contents
Customer self repair .............................................................................................................................. 5
Parts only warranty service ...................................................................................................................................... 5
Illustrated parts catalog ........................................................................................................................ 15
Graphics server blade components ........................................................................................................................ 15
Graphics expansion blade components ................................................................................................................. 20
Removal and replacement procedures ................................................................................................ 24
Required tools ........................................................................................................................................................ 24
Safety considerations ............................................................................................................................................. 24
Preventing electrostatic discharge............................................................................................................... 24
Server blade warnings and cautions ........................................................................................................... 24
Symbols on equipment ................................................................................................................................ 25
Preparation procedures .......................................................................................................................................... 25
Power down the graphics server blade ....................................................................................................... 25
Remove the graphics blade ......................................................................................................................... 26
Remove the foam gasket............................................................................................................................. 27
Remove the expansion blade PCIe card cage ............................................................................................ 28
Remove the expansion module front bezel ................................................................................................. 29
Remove the retaining block ......................................................................................................................... 29
Remove the expansion blade from the host side ........................................................................................ 30
Access panel (graphics server blade) .................................................................................................................... 31
Expansion blade access panel ............................................................................................................................... 31
Expansion blade PCIe card cage ........................................................................................................................... 31
Drive blank ............................................................................................................................................................. 32
Drive ....................................................................................................................................................................... 33
Enclosure connector cover ..................................................................................................................................... 33
Mezzanine assembly .............................................................................................................................................. 34
Mezzanine board options ....................................................................................................................................... 35
Mezzanine options....................................................................................................................................... 35
PCIe mezzanine pass-through .................................................................................................................... 37
PCIe mezzanine pass-through brackets...................................................................................................... 37
MXM graphics mezzanine module .............................................................................................................. 39
MXM graphics mezzanine heatsink ............................................................................................................. 40
PCIe graphics card options .................................................................................................................................... 42
Removing the PCIe graphics card options .................................................................................................. 42
Removing the NVIDIA Grid K1 and K2 I/O Plate ......................................................................................... 43
Graphics expansion control cable .......................................................................................................................... 48
FlexibleLOM ........................................................................................................................................................... 49
Storage controller ................................................................................................................................................... 50
Heatsink blank ........................................................................................................................................................ 51
DIMM baffles .......................................................................................................................................................... 51
DIMMs .................................................................................................................................................................... 53
HPE Smart Storage Battery ................................................................................................................................... 53
Front panel/drive cage assembly ........................................................................................................................... 54
Drive backplane ...................................................................................................................................................... 55
System battery ....................................................................................................................................................... 56
Heatsink ................................................................................................................................................................. 57
Processor ............................................................................................................................................................... 59
System board ......................................................................................................................................................... 63
Server blade release lever assembly ..................................................................................................................... 68
HP Trusted Platform Module .................................................................................................................................. 72
Diagnostic tools ................................................................................................................................... 73
Product QuickSpecs ............................................................................................................................................... 73
Contents 3
HPE iLO ................................................................................................................................................................. 73
Active Health System .................................................................................................................................. 74
HPE ProLiant Pre-boot Health Summary .................................................................................................... 74
Integrated Management Log ....................................................................................................................... 75
HPE UEFI System Utilities ..................................................................................................................................... 75
Using UEFI System Utilities......................................................................................................................... 75
Embedded Diagnostics option ..................................................................................................................... 76
Re-entering the server serial number and product ID ................................................................................. 76
HPE Insight Diagnostics ......................................................................................................................................... 76
HPE Insight Diagnostics survey functionality .............................................................................................. 77
HPE Insight Remote Support ................................................................................................................................. 77
USB support ........................................................................................................................................................... 77
External USB functionality ........................................................................................................................... 78
Internal USB functionality ............................................................................................................................ 78
HPE Smart Storage Administrator .......................................................................................................................... 78
Automatic Server Recovery .................................................................................................................................... 79
Cabling ................................................................................................................................................ 80
Cabling resources .................................................................................................................................................. 80
HPE Smart Storage Battery cabling ....................................................................................................................... 80
Direct connect SATA cabling .................................................................................................................................. 80
Using the HPE c-Class Blade SUV Cable .............................................................................................................. 81
Connecting locally to a server blade with video and USB devices ......................................................................... 81
Accessing a server blade with local KVM .................................................................................................... 81
Accessing local media devices .................................................................................................................... 82
Troubleshooting ................................................................................................................................... 84
Troubleshooting resources ..................................................................................................................................... 84
Component identification ..................................................................................................................... 85
Front panel components (graphics server blade) ................................................................................................... 85
Front panel components (graphics server blade with expansion blade) ................................................................ 86
Front panel LEDs and buttons (graphics server blade) .......................................................................................... 87
Front panel LEDs and buttons (graphics server blade with expansion blade) ....................................................... 88
Front panel LED power fault codes ............................................................................................................. 88
Serial label pull tab information ................................................................................................................... 89
Drive numbering ..................................................................................................................................................... 89
Hot-plug drive LED definitions ................................................................................................................................ 90
System board components ..................................................................................................................................... 91
System maintenance switch ........................................................................................................................ 91
Mezzanine connector definitions ................................................................................................................. 92
DIMM slot locations ..................................................................................................................................... 92
DIMM identification ...................................................................................................................................... 93
SUV cable connectors ............................................................................................................................................ 94
Specifications ................................................................................................................................
Environmental specifications .................................................................................................................................. 95
Server blade specifications .................................................................................................................................... 95
...... 95
Acronyms and abbreviations ................................................................................................................ 96
Documentation feedback ..................................................................................................................... 99
Index .................................................................................................................................................. 100
Contents 4
Customer self repair
Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to
minimize repair time and allow for greater flexibility in performing defective parts replacement. If during
the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or
service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett
Packard Enterprise will ship that part directly to you for replacement. There are two categories of CSR
parts:
• Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.
• Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that Hewlett Packard Enterprise replace them for
you, there may or may not be additional charges, depending on the type of warranty service
designated for your product.
NOTE: Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to
satisfy the customer warranty, Hewlett Packard Enterprise requires that an authorized service provider
replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the Hewlett Packard Enterprise Support Center and a
technician will help you over the telephone. Hewlett Packard Enterprise specifies in the materials
shipped with a replacement CSR part whether a defective part must be returned to Hewlett Packard
Enterprise. In cases where it is required to return the defective part to Hewlett Packard Enterprise, you
must ship the defective part back to Hewlett Packard Enterprise within a defined period of time,
normally five (5) business days. The defective part must be returned with the associated documentation
in the provided shipping material. Failure to return the defective part may result in Hewlett Packard
Enterprise billing you for the replacement. With a customer self repair, Hewlett Packard Enterprise will
pay all shipping and part return costs and determine the courier/carrier to be used.
For more information about the Hewlett Packard Enterprise CSR program, contact your local service
provider. For the North American program, go to the Hewlett Packard Enterprise CSR website
(http://www.hpe.com/support/selfrepair).
Parts only warranty service
Your Hewlett Packard Enterprise Limited Warranty may include a parts only warranty service. Under the
terms of parts only warranty service, Hewlett Packard Enterprise will provide replacement parts free of
charge.
For parts only warranty service, CSR part replacement is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.
Réparation par le client (CSR)
Les produits Hewlett Packard Enterprise comportent de nombreuses pièces CSR (Customer Self
Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement
des pièces défectueuses. Si pendant la période de diagnostic, Hewlett Packard Enterprise (ou ses
Customer self repair 5
partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce
CSR, Hewlett Packard Enterprise vous l'envoie directement. Il existe deux catégories de pièces CSR :
• Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à
Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre
du service vous seront facturés.
• Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
demandez à Hewlett Packard Enterprise de remplacer ces pièces, l'intervention peut ou non vous
être facturée, selon le type de garantie applicable à votre produit.
REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au
client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard
Enterprise exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces
sont identifiées par la mention "Non" dans le Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre
situation géographique. Si votre situation géographique le permet et que vous demandez une livraison
le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour toute assistance, appelez le
Centre d’assistance Hewlett Packard Enterprise pour qu’un technicien vous aide au téléphone Dans les
documents envoyés avec la pièce de rechange CSR, Hewlett Packard Enterprise précise s'il est
nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai
indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans
l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, Hewlett Packard Enterprise se
réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, Hewlett
Packard Enterprise supporte l'ensemble des frais d'expédition et de retour, et détermine la société de
courses ou le transporteur à utiliser.
Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre
Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le
site Web Hewlett Packard Enterprise (http://www.hpe.com/support/selfrepair).
Service de garantie "pièces seules"
Votre garantie limitée Hewlett Packard Enterprise peut inclure un service de garantie "pièces seules".
Dans ce cas, les pièces de rechange fournies par Hewlett Packard Enterprise ne sont pas facturées.
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous
demandez à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main
d'œuvre du service vous seront facturés.
Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti
difettose, i prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono
essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica Hewlett
Packard Enterprise (o un centro di servizi o di assistenza Hewlett Packard Enterprise) identifica il
guasto come riparabile mediante un ricambio CSR, Hewlett Packard Enterprise lo spedirà direttamente
al cliente per la sostituzione. Vi sono due categorie di parti CSR:
• Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne
affida la riparazione ad Hewlett Packard Enterprise, deve sostenere le spese di spedizione e di
manodopera per il servizio.
• Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di
componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad Hewlett
Customer self repair 6
Packard Enterprise, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia
previsto per il prodotto.
NOTA: alcuni componenti Hewlett Packard Enterprise non sono progettati per la riparazione da parte
del cliente. Per rispettare la garanzia, Hewlett Packard Enterprise richiede che queste parti siano
sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo
illustrato dei componenti.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il
giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un
supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica
di un addetto del centro di supporto tecnico Hewlett Packard Enterprise. Nel materiale fornito con una
parte di ricambio CSR, Hewlett Packard Enterprise specifica se il cliente deve restituire dei component.
Qualora sia richiesta la resa ad Hewlett Packard Enterprise del componente difettoso, lo si deve spedire
ad Hewlett Packard Enterprise entro un determinato periodo di tempo, generalmente cinque (5) giorni
lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di
spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio
da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard
Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di
assistenza di zona. Per il programma in Nord America fare riferimento al sito Web
(http://www.hpe.com/support/selfrepair).
Servizio di garanzia per i soli componenti
La garanzia limitata Hewlett Packard Enterprise può includere un servizio di garanzia per i soli
componenti. Nei termini di garanzia del servizio per i soli componenti, Hewlett Packard Enterprise
fornirà gratuitamente le parti di ricambio.
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione
da parte del cliente. Se il cliente invece richiede la sostituzione ad Hewlett Packard Enterprise dovrà
sostenere le spese di spedizione e di manodopera per il servizio.
Customer Self Repair
Hewlett Packard Enterprise Produkte enthalten viele CSR-Teile (Customer Self Repair), um
Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu
ermöglichen. Wenn Hewlett Packard Enterprise (oder ein Hewlett Packard Enterprise Servicepartner)
bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet
Ihnen Hewlett Packard Enterprise dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei
Kategorien unterteilt:
• Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn
Sie den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen
die Anfahrt- und Arbeitskosten für diesen Service berechnet.
• Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für
Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett
Packard Enterprise vornehmen lassen möchten, können bei diesem Service je nach den für Ihr
Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
HINWEIS: Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um
den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“
gekennzeichnet.
Customer self repair 7
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag
geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden
gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das Hewlett Packard Enterprise
Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien von
Hewlett Packard Enterprise, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob
das defekte Teil an Hewlett Packard Enterprise zurückgeschickt werden muss. Wenn es erforderlich ist,
das defekte Teil an Hewlett Packard Enterprise zurückzuschicken, müssen Sie dies innerhalb eines
vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil
muss mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im
Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann Hewlett Packard
Enterprise Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt Hewlett
Packard Enterprise für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier/Frachtdienst.
Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten
Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden
Sie auf der Hewlett Packard Enterprise Website unter (http://www.hpe.com/support/selfrepair).
Parts-only Warranty Service (Garantieservice
ausschließlich für Teile)
Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service
(Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service
stellt Hewlett Packard Enterprise Ersatzteile kostenlos zur Verfügung.
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrtund Arbeitskosten für diesen Service berechnet.
Reparaciones del propio cliente
Los productos de Hewlett Packard Enterprise incluyen muchos componentes que el propio usuario
puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una
mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase
de diagnóstico, Hewlett Packard Enterprise (o los proveedores o socios de servicio de Hewlett Packard
Enterprise) identifica que una reparación puede llevarse a cabo mediante el uso de un componente
CSR, Hewlett Packard Enterprise le enviará dicho componente directamente para que realice su
sustitución. Los componentes CSR se clasifican en dos categorías:
• Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a
Hewlett Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse
cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
• Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes
también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa
que Hewlett Packard Enterprise realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.
NOTA: Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan
ser reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise
pone como condición que un proveedor de servicios autorizado realice la sustitución de estos
componentes. Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de
componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a
su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega
Customer self repair 8
en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al
Centro de asistencia técnica de Hewlett Packard Enterprise y recibirá ayuda telefónica por parte de un
técnico. Con el envío de materiales para la sustitución de componentes CSR, Hewlett Packard
Enterprise especificará si los componentes defectuosos deberán devolverse a Hewlett Packard
Enterprise. En aquellos casos en los que sea necesario devolver algún componente a Hewlett Packard
Enterprise, deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables.
Los componentes defectuosos deberán devolverse con toda la documentación relacionada y con el
embalaje de envío. Si no enviara el componente defectuoso requerido, Hewlett Packard Enterprise
podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente,
Hewlett Packard Enterprise se hará cargo de todos los gastos de envío y devolución de componentes y
escogerá la empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett
Packard Enterprise, póngase en contacto con su proveedor de servicios local. Si está interesado en el
programa para Norteamérica, visite la página web de Hewlett Packard Enterprise CSR
(http://www.hpe.com/support/selfrepair).
Servicio de garantía exclusivo de componentes
La garantía limitada de Hewlett Packard Enterprise puede que incluya un servicio de garantía exclusivo
de componentes. Según las condiciones de este servicio exclusivo de componentes, Hewlett Packard
Enterprise le facilitará los componentes de repuesto sin cargo adicional alguno.
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes
por parte del usuario (CSR). Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos
componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho
servicio.
Customer Self Repair
Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor
de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte
onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als
Hewlett Packard Enterprise (of een Hewlett Packard Enterprise Service Partner) bij de diagnose
vaststelt dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt Hewlett Packard
Enterprise dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen.
Er zijn twee categorieën CSR-onderdelen:
• Verplicht—Onderdelen waarvoor reparatie door de klant verplicht is. Als u Hewlett Packard
Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten
en arbeidsloon in rekening gebracht.
• Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn
ontworpen voor reparatie door de klant. Als u echter Hewlett Packard Enterprise verzoekt deze
onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht,
afhankelijk van het type garantieservice voor het product.
OPMERKING: Sommige Hewlett Packard Enterprise onderdelen zijn niet ontwikkeld voor reparatie
door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde
Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus
aangemerkt met "Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie is gewenst, belt u het Hewlett
Packard Enterprise Support Center om via de telefoon ondersteuning van een technicus te ontvangen.
Hewlett Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het
Customer self repair 9
defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte
onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden, moet u het defecte onderdeel
binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard
Enterprise. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het
meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan Hewlett Packard
Enterprise u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant
betaalt Hewlett Packard Enterprise alle verzendkosten voor het vervangende en geretourneerde
onderdeel en kiest Hewlett Packard Enterprise zelf welke koerier/transportonderneming hiervoor wordt
gebruikt.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair
programma van Hewlett Packard Enterprise. Informatie over Service Partners vindt u op de Hewlett
Packard Enterprise website (http://www.hpe.com/support/selfrepair).
Garantieservice "Parts Only"
Het is mogelijk dat de Hewlett Packard Enterprise garantie alleen de garantieservice "Parts Only"
omvat. Volgens de bepalingen van de Parts Only garantieservice zal Hewlett Packard Enterprise
kosteloos vervangende onderdelen ter beschikking stellen.
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u Hewlett
Packard Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service
reiskosten en arbeidsloon in rekening gebracht
Reparo feito pelo cliente
Os produtos da Hewlett Packard Enterprise são projetados com muitas peças para reparo feito pelo
cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de
peças com defeito. Se, durante o período de diagnóstico, a Hewlett Packard Enterprise (ou
fornecedores/parceiros da Hewlett Packard Enterprise) concluir que o reparo pode ser efetuado pelo
uso de uma peça CSR, a Hewlett Packard Enterprise enviará a peça diretamente ao cliente. Há duas
categorias de peças CSR:
• Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do
serviço.
• Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas
para o reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as
substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de
garantia destinado ao produto.
OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo
feito pelo cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um
técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no
catálogo de peças ilustrado.
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após
o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas
pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de
suporte técnico da Hewlett Packard Enterprise para que um técnico o ajude por telefone. A Hewlett
Packard Enterprise especifica nos materiais fornecidos com a peça CSR de reposição se a peça com
defeito deve ser devolvida à Hewlett Packard Enterprise. Nos casos em que isso for necessário, é
preciso enviar a peça com defeito à Hewlett Packard Enterprise, você deverá enviar a peça com defeito
de volta para a Hewlett Packard Enterprise dentro do período de tempo definido, normalmente em 5
(cinco) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no
material de transporte fornecido. Caso não o faça, a Hewlett Packard Enterprise poderá cobrar a
Customer self repair 10
reposição. Para as peças de reparo feito pelo cliente, a Hewlett Packard Enterprise paga todas as
despesas de transporte e de devolução da peça e determina a transportadora/serviço postal a ser
utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da Hewlett Packard
Enterprise, entre em contato com o fornecedor de serviços local. Para o programa norte-americano,
visite o site da Hewlett Packard Enterprise (http://www.hpe.com/support/selfrepair).
Serviço de garantia apenas para peças
A garantia limitada da Hewlett Packard Enterprise pode incluir um serviço de garantia apenas para
peças. Segundo os termos do serviço de garantia apenas para peças, a Hewlett Packard Enterprise
fornece as peças de reposição sem cobrar nenhuma taxa.
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do
serviço.
Customer self repair 11
Customer self repair 12
Customer self repair 13
Customer self repair 14
Illustrated parts catalog
1
Access panel, single-width blade
777681-001
Mandatory1
2
Drive blank
777683-001
Mandatory1
3
DIMM baffles
—
—
a) DIMM baffle, right
777685-001
Mandatory1
b) DIMM baffle, left
777684-001
Mandatory1
4
Front panel/drive cage assembly
777682-001
Mandatory1
5
Heatsink blank
670027-001
Mandatory1
6
Serial label pull tab
777690-001
Mandatory1
7
Mezzanine assembly
784960-001
Mandatory1
Processors
—
—
a) 1.60-GHz Intel Xeon E5-2603 v3**
762441-001
Optional2
b) 1.90-GHz Intel Xeon E5-2609 v3* **
762443-001
Optional2
c) 2.40-GHz Intel Xeon E5-2620 v3* **
762445-001
Optional2
d) 3.00-GHz Intel Xeon E5-2623 v3* **
780762-001
Optional2
e) 2.40-GHz Intel Xeon E5-2630 v3* **
762446-001
Optional2
f) 1.80-GHz Intel Xeon E5-2630L v3* **
762459-001
Optional2
Graphics server blade components
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported parts information, see the Hewlett Packard Enterprise PartSurfer website
(http://www.hpe.com/info/partssurfer).
Item Description Spare part
number
8
Customer self
repair (on page
5)
Illustrated parts catalog 15
g) 3.50-GHz Intel Xeon E5-2637 v3* **
762455-001
Optional2
h) 2.60-GHz Intel Xeon E5-2640 v3* **
762447-001
Optional2
i) 3.40-GHz Intel Xeon E5-2643 v3* **
762456-001
Optional2
j) 2.30-GHz Intel Xeon E5-2650 v3* **
762448-001
Optional2
k) 1.80-GHz Intel Xeon E5-2650L v3* **
762461-001
Optional2
l) 2.60-GHz Intel Xeon E5-2660 v3* **
762449-001
Optional2
m) 3.30-GHz Intel Xeon E5-2667 v3* **
762457-001
Optional2
n) 2.30-GHz Intel Xeon E5-2670 v3* **
762450-001
Optional2
o) 2.50-GHz Intel Xeon E5-2680 v3* **
762451-001
Optional2
p) 2.00-GHz Intel Xeon E5-2683 v3* **
762453-001
Optional2
q) 2.60-GHz Intel Xeon E5-2685v3* **
780759-001
Optional2
r) 2.60-GHz Intel Xeon E5-2690 v3* **
762452-001
Optional2
s) 2.30-GHz Intel Xeon E5-2695 v3* **
762454-001
Optional2
t) 2.60-GHz Intel Xeon E5-2697 v3* **
765154-001
Optional2
u) 2.30-GHz Intel Xeon E5-2698 v3* **
780760-002
Optional2
v) 2.30-GHz Intel Xeon E5-2699 v3* **
780761-001
Optional2
9
Heatsink
—
—
a) Processor 1 heatsink, standard
777687-001
Optional2
b) Processor 2 heatsink, standard*
777686-001
Optional2
c) Processor 1 heatsink, wide*
777689-001
Optional2
d) Processor 2 heatsink, wide*
777688-001
Optional2
10
Drives
—
—
a) 146-GB, hard drive, SAS, SFF, 15,000-rpm, 6G
653950-001
Mandatory1
b) 300-GB, hard drive, SAS, SFF, 10,000-rpm, 6G*
653955-001
Mandatory1
c) 450-GB, hard drive, SAS, SFF, 10,000-rpm, 6G*
653956-001
Mandatory1
d) 500-GB, hard drive, SAS, SFF, 7,200-rpm, 6G*
653953-001
Mandatory1
e) 600-GB, hard drive, SAS, SFF, 10,000-rpm, 6G*
653957-001
Mandatory1
f) 900-GB, hard drive, SAS, SFF, 10,000-rpm, 6G*
653971-001
Mandatory1
g) 1-TB, hard drive, SAS, SFF, 7,200-rpm, 6G*
653954-001
Mandatory1
h) 1.2-TB, hard drive, SAS, SFF, 10,000-rpm, 6G*
718292-001
Mandatory1
i) 200-GB, SSD, SAS, ME, SFF, 12G*
741224-001
Mandatory1
j) 200-GB, SSD, SAS, HE, SFF, 12G*
741230-001
Mandatory1
k) 400-GB, SSD, SAS, ME, SFF, 12G*
741226-001
Mandatory1
l) 400-GB, SSD, SAS, HE, SFF, 12G*
741232-001
Mandatory1
m) 800-GB, SSD, SAS, VE, SFF, 12G*
762749-001
Mandatory1
Item Description Spare part
number
Customer self
repair (on page
5)
Illustrated parts catalog 16
n) 800-GB, SSD, SAS, ME, SFF, 12G*
741228-001
Mandatory1
o) 800-GB, SSD, SAS, HE, SFF, 12G*
741234-001
Mandatory1
p) 1.6-TB, SSD, SAS, VE, SFF, 12G*
762751-001
Mandatory1
q) 80-GB, SSD, SATA, VE, SFF, 6G*
734562-001
Mandatory1
r) 240-GB, SSD, SATA, VE, SFF, 6G*
757366-001
Mandatory1
s) 480-GB, SSD, SATA, VE, SFF, 6G*
757371-001
Mandatory1
t) 800-GB, SSD, SATA, VE, SFF, 6G*
718139-001
Mandatory1
u) 100-GB, SSD, SATA ME, SFF, 6G*
692164-001
Mandatory1
v) 120-GB, SSD, SATA, VE, SFF, 6G*
757361-001
Mandatory1
w) 200-GB, SSD, SATA, ME, SFF, 6G*
692165-001
Mandatory1
x) 300-GB, SSD, SATA, VE, SFF, 6G*
739954-001
Mandatory1
y) 400-GB, SSD, SATA, ME, SFF, 6G*
692166-001
Mandatory1
z) 600-GB, SSD, SATA, VE, SFF, 6G*
739959-001
Mandatory1
aa) 800-GB, SSD, SATA, ME, SFF, 6G*
692167-001
Mandatory1
11
DIMMs
—
—
a) 8-GB, 1Rx4, PC4-2133R
774170-001
Mandatory1
b) 16-GB, 2Rx4, PC4-2133R*
774172-001
Mandatory1
c) 32-GB, 4Rx4, PC4-2133L*
774174-001
Mandatory1
12
Storage controller
—
—
a) HPE Smart Array H244br Host Bus Adapter
749999-001
Mandatory1
b) HPE Smart Array P244br Controller*
749800-001
Mandatory1
13
Drive backplane
744412-001
Optional2
14
System board with base pan
744409-001
Optional2
15
Trusted Platform Module*
505836-001
No3
16
Mezzanine options
—
—
a) HPE FlexFabric 20Gb 2-port 630M Adapter
701528-001
Mandatory1
b) HPE FlexFabric 20Gb 2-port 650M Adapter*
701535-001
Mandatory1
c) HPE FlexFabric 10Gb 2-port 534M Adapter*
701530-001
Mandatory1
d) HPE Ethernet 10Gb 2-port 560M Adapter*
669282-001
Mandatory1
e) HPE Ethernet 10Gb 2-port 570M Adapter*
730700-001
Mandatory1
f) HPE Ethernet 1Gb 4-port 366M Adapter*
616010-001
Mandatory1
g) HPE InfiniBand QDR/Ethernet 10Gb 2-port 544+M
Adapter*
764734-001
Mandatory1
h) HPE InfiniBand FDR/Ethernet 10Gb/40Gb 2-port 544+M
Adapter*
764735-001
Mandatory1
i) HPE InfiniBand FDR 2-port 545M Adapter*
705086-001
Mandatory1
j) HPE LPe1605 16Gb Fibre Channel HBA for
BladeSystem c-Class*
718577-001
Mandatory1
k) HPE QMH2672 16Gb Fibre Channel Host Bus Adapter*
711305-001
Mandatory1
Item Description Spare part
number
Customer self
repair (on page
5)
Illustrated parts catalog 17
l) MXM3 Adapter Type-A PCIe3*
792946-001
Mandatory1
m) MXM3 Adapter Type-B PCIe3*
792947-001
Mandatory1
n) AMD FirePro S4000X Server GPU Module, 2GB*
797888-001
Mandatory1
o) NVIDIA Quadro K3100M 4GB Graphics Card*
797886-001
Mandatory1
p) PCIe mezzanine pass through board*
792948-001
Mandatory1
17
HPE Smart Storage Battery with cable
750452-001
Mandatory1
18
FlexibleLOM adapters
—
—
a) HPE FlexFabric 20Gb 2-port 630FLB Adapter
701527-001
Mandatory1
b) HPE FlexFabric 20Gb 2-port 650FLB Adapter*
701536-001
Mandatory1
c) HPE FlexFabric 10Gb 2-port 536FLB Adapter*
777692-001
Mandatory1
d) HPE Ethernet 10Gb 2-port 560FLB Adapter*
730701-001
Mandatory1
e) HPE Ethernet 10Gb 2-port 570FLB Adapter*
701528-001
Mandatory1
MXM graphics mezzanine heatsink*
—
—
a) MXM3 Type-A PCIe3 heatsink
797889-001
<need CSR>
b) MXM3 Type-B PCIe3 heatsink
797887-001
<need CSR>
20
System battery*
234556-001
Optional2
Server blade release lever kit*
688895-001
Optional2
a) Server blade release lever assembly
—
—
b) T-10 screws (2)
—
—
c) Server blade release lever bracket
—
—
22
Mezzanine pass through brackets*
—
—
a) Single mezzanine pass through bracket, clear
801520-001
Mandatory1
b) Dual mezzanine pass through bracket, black
801810-001
Mandatory1
23
Cables*
—
—
a) HPE c-Class Blade SUV Cable
416003-001
Mandatory1
b) SATA cable*
784961-001
Mandatory1
Item Description Spare part
number
19
Customer self
repair (on page
5)
21
*Not shown
**Do not mix processors with different speeds or cache sizes.
1
Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard Enterprise to
replace these parts, you will be charged for the travel and labor costs of this service.
2
Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.
If, however, you require that Hewlett Packard Enterprise replace them for you, there may or may not be additional
charges, depending on the type of warranty service designated for your product.
3
No—Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to satisfy the
customer warranty, Hewlett Packard Enterprise requires that an authorized service provider replace the part. These
parts are identified as "No" in the Illustrated Parts Catalog.
1
Obligatoire—Pièces pour lesquelles le client doit procéder lui-même aux réparations. Si vous demandez à Hewlett
Packard Enterprise de procéder au remplacement de ces pièces, les frais de transport et de main d’œuvre pour ce
service vous seront facturés.
2
Facultatif—Pièces pour lesquelles une réparation par le client est facultative. Ces pièces sont également conçues
pour que le client puisse procéder lui-même aux réparations. Cependant, les frais supplémentaires engendrés par
Illustrated parts catalog 18
le remplacement de ces pièces par Hewlett Packard Enterprise dépendent du type de service de garantie désigné
pour votre produit.
3
Non—Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour être remplacées par le client. Afin
de se conformer aux exigences de la garantie la garantie du client, Hewlett Packard Enterprise demande à un
fournisseur de services agréé de procéder au remplacement de la pièce. Ces pièces sont signaléespar le mot «
Non » dans le Catalogue de pièces illustré.
1
Obbligatorio—Parti per le quali il cliente è tenuto a effettuare autonomamente la riparazione. Se si richiede
l'intervento di Hewlett Packard Enterprise per la sostituzione di queste parti, al cliente verranno addebitate le spese
di viaggio e manodopera dell'operazione.
2
Facoltativo—Parti per le quali la riparazione in autonomia da parte del cliente è facoltativa. Queste parti sono
progettate per consentire anche la riparazione da parte del cliente. Tuttavia, se il cliente richiedel'intervento di
Hewlett Packard Enterprise per la sostituzione, potrebbero essere addebitate spese aggiuntive a seconda del tipo
di garanzia in assistenza previsto per il prodotto.
3
No—Alcune parti Hewlett Packard Enterprise non sono progettate la riparazione in autonomia da parte del cliente.
In base a quanto previsto dalla garanzia per il cliente, Hewlett Packard Enterprise richiede l'intervento di un tecnico
autorizzato per la sostituzione della parte. Queste parti sono contrassegnate con"No"nel catalogo parti illustrato.
1
Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den Austausch
dieser Teile von Hewlett Packard Enterprisevornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für
diesen Service berechnet.
2
Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self
Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard Enterprisevornehmen lassen
möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche
Kosten anfallen.
3
Nein—Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise Servicepartner
ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
1
Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett Packard
Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de
desplazamiento y de mano de obra de dicho servicio.
2
Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes también están
diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que Hewlett Packard Enterprise
realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía
correspondiente al producto.
3
No—Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser reparados
por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone como condición que
un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se
identifican con la palabra "No" en el catálogo ilustrado de componentes.
1
Verplicht—Onderdelen die de klant zelf moet vervangen. Als u Hewlett Packard Enterprise vraagt deze onderdelen
te vervangen, worden er reis- en arbeidskosten voor deze service in rekening gebracht.
2
Optioneel—Onderdelen die de klant zelf kan vervangen. Deze onderdelen zijn ook ontworpen om door de klant
zelf te worden vervangen. Als u Hewlett Packard Enterprise verzoekt om deze te vervangen, kan het zijn dat
hiervoor extra kosten in rekening worden gebracht, afhankelijk van het soort garantie dat op uw product van
toepassing is.
3
Geen—Sommige onderdelen van Hewlett Packard Enterprise zijn niet ontworpen om door de klant zelf te worden
vervangen. Om te voldoen aan de garantievoorwaarden eist Hewlett Packard Enterprise dat een geautoriseerde
serviceverlener het onderdeel vervangt. Deze onderdelen worden aangeduid met 'Geen' in de geïllustreerde
onderdelencatalogus.
1
Obrigatório—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard Enterprise
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2
Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito
pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua, pode haver ou não a cobrança
de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3
Não—Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente. A fim de
cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado substitua a peça.
Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Illustrated parts catalog 19
Graphics expansion blade components
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported parts information, see the Hewlett Packard Enterprise PartSurfer website
(http://www.hpe.com/info/partssurfer).
Illustrated parts catalog 20
Parts listed here are in addition to parts listed for the graphics server blade.
Expansion blade access panel
777681-001
Mandatory1
2
Expansion blade riser board
792949-001
Optional2
3
Expansion blade PCIe card cage
—
Optional2
4
Graphics card options
—
—
a) NVIDIA Quadro 4000 graphics card
736757-001
Mandatory1
b) NVIDIA Quadro 5000 graphics card*
736758-001
Mandatory1
c) NVIDIA Quadro 6000 graphics card*
736859-001
Mandatory1
d) NVIDIA GRID K1 PCIe GPU*
736759-001
Mandatory1
e) NVIDIA GRID K2 PCIe GPU*
732635-001
Mandatory1
f) NVIDIA Quadro M5000 GPU*
826220-001
Mandatory1
g) NVIDIA Quadro M6000 GPU*
813432-001
Mandatory1
5
Expansion blade power board*
792950-001
Optional2
Graphics expansion control cables
—
—
a) Graphics expansion control cable, PCIe,
short*
715289-001
Mandatory1
b) Graphics expansion control cable, PCIe, long*
715290-001
Mandatory1
7
HPE Gen9 MultiGPU Carrier PCA*
811100-001
No3 8 HPE Gen9 MultiGPU 3 NV K3100M*
753112-001
No3
Item Description Spare part
number
1
6
Customer self
repair (on page 5)
Illustrated parts catalog 21
*Not shown
1
Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard Enterprise to
replace these parts, you will be charged for the travel and labor costs of this service.
2
Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.
If, however, you require that Hewlett Packard Enterprise replace them for you, there may or may not be additional
charges, depending on the type of warranty service designated for your product.
3
No—Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to satisfy the
customer warranty, Hewlett Packard Enterprise requires that an authorized service provider replace the part. These
parts are identified as "No" in the Illustrated Parts Catalog.
1
Obligatoire—Pièces pour lesquelles le client doit procéder lui-même aux réparations. Si vous demandez à Hewlett
Packard Enterprise de procéder au remplacement de ces pièces, les frais de transport et de main d’œuvre pour ce
service vous seront facturés.
2
Facultatif—Pièces pour lesquelles une réparation par le client est facultative. Ces pièces sont également conçues
pour que le client puisse procéder lui-même aux réparations. Cependant, les frais supplémentaires engendrés par
le remplacement de ces pièces par Hewlett Packard Enterprise dépendent du type de service de garantie désigné
pour votre produit.
3
Non—Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour être remplacées par le client. Afin
de se conformer aux exigences de la garantie la garantie du client, Hewlett Packard Enterprise demande à un
fournisseur de services agréé de procéder au remplacement de la pièce. Ces pièces sont signaléespar le mot «
Non » dans le Catalogue de pièces illustré.
1
Obbligatorio—Parti per le quali il cliente è tenuto a effettuare autonomamente la riparazione. Se si richiede
l'intervento di Hewlett Packard Enterprise per la sostituzione di queste parti, al cliente verranno addebitate le spese
di viaggio e manodopera dell'operazione.
2
Facoltativo—Parti per le quali la riparazione in autonomia da parte del cliente è facoltativa. Queste parti sono
progettate per consentire anche la riparazione da parte del cliente. Tuttavia, se il cliente richiedel'intervento di
Hewlett Packard Enterprise per la sostituzione, potrebbero essere addebitate spese aggiuntive a seconda del tipo
di garanzia in assistenza previsto per il prodotto.
3
No—Alcune parti Hewlett Packard Enterprise non sono progettate la riparazione in autonomia da parte del cliente.
In base a quanto previsto dalla garanzia per il cliente, Hewlett Packard Enterprise richiede l'intervento di un tecnico
autorizzato per la sostituzione della parte. Queste parti sono contrassegnate con"No"nel catalogo parti illustrato.
1
Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den Austausch
dieser Teile von Hewlett Packard Enterprisevornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für
diesen Service berechnet.
2
Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self
Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard Enterprisevornehmen lassen
möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche
Kosten anfallen.
3
Nein—Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise Servicepartner
ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
1
Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett Packard
Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de
desplazamiento y de mano de obra de dicho servicio.
2
Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes también están
diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que Hewlett Packard Enterprise
realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía
correspondiente al producto.
3
No—Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser reparados
por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone como condición que
un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se
identifican con la palabra "No" en el catálogo ilustrado de componentes.
1
Verplicht—Onderdelen die de klant zelf moet vervangen. Als u Hewlett Packard Enterprise vraagt deze onderdelen
te vervangen, worden er reis- en arbeidskosten voor deze service in rekening gebracht.
2
Optioneel—Onderdelen die de klant zelf kan vervangen. Deze onderdelen zijn ook ontworpen om door de klant
zelf te worden vervangen. Als u Hewlett Packard Enterprise verzoekt om deze te vervangen, kan het zijn dat
hiervoor extra kosten in rekening worden gebracht, afhankelijk van het soort garantie dat op uw product van
toepassing is.
3
Geen—Sommige onderdelen van Hewlett Packard Enterprise zijn niet ontworpen om door de klant zelf te worden
vervangen. Om te voldoen aan de garantievoorwaarden eist Hewlett Packard Enterprise dat een geautoriseerde
Illustrated parts catalog 22
serviceverlener het onderdeel vervangt. Deze onderdelen worden aangeduid met 'Geen' in de geïllustreerde
onderdelencatalogus.
1
Obrigatório—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard Enterprise
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2
Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito
pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua, pode haver ou não a cobrança
de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3
Não—Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente. A fim de
cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado substitua a peça.
Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Illustrated parts catalog 23
Removal and replacement procedures
cooling that can lead to thermal damage.
Required tools
You need the following items for some procedures:
• T-10 Torx screwdriver
• T-15 Torx screwdriver
• HPE Insight Diagnostics software ("HPE Insight Diagnostics" on page 76)
Safety considerations
Preventing electrostatic discharge
Server blade warnings and cautions
Before performing service procedures, review all the safety information.
To prevent damaging the system, be aware of the precautions you need to follow when setting up the
system or handling parts. A discharge of static electricity from a finger or other conductor may damage
system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of
the device.
To prevent electrostatic damage:
• Avoid hand contact by transporting and storing products in static-safe containers.
• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
• Place parts on a grounded surface before removing them from their containers.
• Avoid touching pins, leads, or circuitry.
• Always be properly grounded when touching a static-sensitive component or assembly.
WARNING: To reduce the risk of shock or injury from high-current electrical energy, do not
remove the graphics server blade access panel and then install the graphics server blade
into the enclosure.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: Do not operate the graphics server blade with the access panel removed.
Operating the graphics server blade in this manner results in improper airflow and improper
CAUTION: When performing non-hot-plug operations, you must power down the server
blade and/or the system. However, it may be necessary to leave the server blade powered
up when performing other operations, such as hot-plug installations or troubleshooting.
Removal and replacement procedures 24
Symbols on equipment
The following symbols may be placed on equipment to indicate the presence of potentially hazardous
conditions.
This symbol indicates the presence of hazardous energy circuits or electric shock
217.7 kg
480.0 lb
hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not open
this enclosure. Refer all maintenance, upgrades, and servicing to qualified
personnel.
This symbol indicates the presence of electric shock hazards. The area contains no
user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open
this enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment,
do not plug telephone or telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to
cool before touching.
This symbol indicates that the component exceeds the recommended weight for
one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the equipment,
observe local occupational health and safety requirements and guidelines for
manual material handling.
These symbols, on power supplies or systems, indicate that the equipment is
supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock, remove all power
cords to completely disconnect power from the system.
Preparation procedures
To access some components and perform certain service procedures, you must perform one or more of
the following procedures:
• Power down the graphics server blade (on page 25).
• Remove the graphics blade (on page 26).
• Remove the expansion blade front bezel ("Remove the expansion module front bezel" on page
29).
• Remove the retaining block (on page 29).
• Remove the expansion module from the host side ("Remove the expansion blade from the host
Power down the graphics server blade
side" on page 30).
Before powering down the graphics server blade for any upgrade or maintenance procedures, perform
a backup of critical server data and programs.
Removal and replacement procedures 25
IMPORTANT: When the graphics server blade is in standby mode, auxiliary power is still
being provided to the system.
Depending on the Onboard Administrator configuration, use one of the following methods to power
down the graphics server blade:
• Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the graphics server
blade enters standby mode.
• Press and hold the Power On/Standby button for more than 4 seconds to force the graphics server
blade to enter standby mode.
This method forces the graphics server blade to enter standby mode without properly exiting
applications and the OS. If an application stops responding, you can use this method to force a
shutdown.
• Use a virtual power button selection through HPE iLO.
This method initiates a controlled remote shutdown of applications and the OS before the graphics
server blade enters standby mode.
• Use the Onboard Administrator CLI to execute one of the following commands:
o poweroff server [bay number]
This command initiates a controlled shutdown of applications and the OS before the graphics
server blade enters standby mode.
o poweroff server [bay number] force
This form of the command forces the graphics server blade to enter standby mode without
properly exiting applications and the OS. If an application stops responding, this method forces
a shutdown.
• Use the Onboard Administrator GUI to initiate a shutdown:
a. Select the Enclosure Information tab.
b. In the Device Bays item, select the Overall checkbox.
c. From the Virtual Power menu, initiate a shutdown of applications and the OS:
— For a controlled shutdown, select Momentary Press.
— For an emergency shutdown, select Press and Hold.
Before proceeding, verify the graphics server blade is in standby mode by observing that the system
power LED is amber.
Remove the graphics blade
The steps in this procedure apply to removing a single-wide blade or a double-wide graphics blade.
To remove the blade:
1. Identify the proper graphics server blade.
2. Power down the graphics server blade (on page 25).
Removal and replacement procedures 26
3.
Remove the graphics server blade.
4. Place the graphics server blade on a flat, level work surface.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the graphics
server blade before beginning any installation procedure. Improper grounding can cause
ESD.
Remove the foam gasket
1. Power down the graphics server blade (on page 25).
2. Remove the graphics server blade ("Remove the graphics blade" on page 26).
3. Place the graphics server blade on a flat, level work surface.
4. Remove the expansion blade access panel ("Expansion blade access panel" on page 31).
5. Remove the expansion module front bezel (on page 29).
Removal and replacement procedures 27
6.
Remove the foam gasket.
Remove the expansion blade PCIe card cage
1. Power down the graphics server blade (on page 25).
2. Remove the graphics server blade ("Remove the graphics blade" on page 26).
3. Place the graphics server blade on a flat, level work surface.
4. Remove the expansion blade access panel ("Expansion blade access panel" on page 31).
5. Remove the expansion module front bezel (on page 29).
6. Remove the foam gasket (on page 27).
7. Disconnect the power cable from the expander power board and the PCI graphics option.
8. Remove the graphics expansion control cable.
9. Remove the retaining block (on page 29).
10. Remove the expansion blade PCIe card cage.
Removal and replacement procedures 28
Remove the expansion module front bezel
1. Power down the graphics server blade (on page 25).
2. Remove the graphics server blade ("Remove the graphics blade" on page 26).
3. Place the graphics server blade on a flat, level work surface.
4. Remove the expansion blade access panel ("Expansion blade access panel" on page 31).
5. Remove the expansion blade front bezel.
Remove the retaining block
1. Power down the graphics server blade (on page 25).
2. Remove the graphics server blade ("Remove the graphics blade" on page 26).
3. Place the graphics server blade on a flat, level work surface.
4. Remove the expansion blade access panel ("Expansion blade access panel" on page 31).
5. Remove the expansion module front bezel (on page 29).
Removal and replacement procedures 29
6.
Remove the retaining block.
Remove the expansion blade from the host side
1. Power down the graphics server blade (on page 25).
2. Remove the graphics server blade ("Remove the graphics blade" on page 26).
3. Place the graphics server blade on a flat, level work surface.
4. Remove the expansion blade access panel ("Expansion blade access panel" on page 31).
5. Remove the foam gasket (on page 27).
6. Disconnect the power cable from the expander power board and the PCI graphics option.
7. Remove the graphics expansion control cable.
8. Remove the expansion module from the host server.
Removal and replacement procedures 30
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