HP ProLiant SL390s G7 1U Half-width Server
width Server. This document is intended for the
User Guide
Abstract
This document identifies the components and details the usage of the HP ProLiant SL390s G7 1U Halfperson who installs, administers, and troubleshoots servers and storage systems. This person should be qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 625535-003
April 2013
Edition: 3
© Copyright 2010, 2013 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
Contents
Component identification ............................................................................................................... 6
Front panel components ................................................................................................................................ 6
Front panel LEDs and buttons ......................................................................................................................... 7
Rear panel components ................................................................................................................................ 8
Rear panel LEDs and buttons ......................................................................................................................... 9
System board components .......................................................................................................................... 10
DIMM slots ...................................................................................................................................... 11
System board switches ...................................................................................................................... 11
NMI functionality ............................................................................................................................. 12
Hard drive numbering ................................................................................................................................ 12
Battery pack LEDs ....................................................................................................................................... 13
System fans ............................................................................................................................................... 14
Operations................................................................................................................................. 15
Power down the server ............................................................................................................................... 15
Remove the server from the chassis .............................................................................................................. 15
Setup ......................................................................................................................................... 17
Optional installation services ....................................................................................................................... 17
Rack planning resources ............................................................................................................................. 17
Optimum environment................................................................................................................................. 17
Space and airflow requirements ........................................................................................................ 18
Temperature requirements ................................................................................................................. 18
Power requirements .......................................................................................................................... 19
Electrical grounding requirements ...................................................................................................... 19
Rack warnings ........................................................................................................................................... 19
Identifying the contents of the server shipping carton ...................................................................................... 20
Installing hardware options ......................................................................................................................... 20
Installing the server into the chassis .............................................................................................................. 21
Installing the operating system ..................................................................................................................... 22
Powering up and configuring the server ........................................................................................................ 23
Registering the server.................................................................................................................................. 23
Hardware options installation ....................................................................................................... 24
Introduction ............................................................................................................................................... 24
Drive options ............................................................................................................................................. 24
Hard drive guidelines ....................................................................................................................... 24
Installing a drive .............................................................................................................................. 24
Removing a drive ............................................................................................................................. 25
Processor options ....................................................................................................................................... 26
DIMMs ...................................................................................................................................................... 31
Memory configurations ..................................................................................................................... 31
Installing a DIMM ............................................................................................................................. 31
Expansion board options ............................................................................................................................ 32
Installing a low-profile expansion board ............................................................................................. 32
Cabling ..................................................................................................................................... 34
SAS or SATA power cabling options ............................................................................................................ 34
Contents 3
Battery cabling for BBWC ........................................................................................................................... 34
Configuration and utilities ............................................................................................................ 35
Configuration tools ..................................................................................................................................... 35
SmartStart software .......................................................................................................................... 35
HP ROM-Based Setup Utility .............................................................................................................. 36
Array Configuration Utility ................................................................................................................ 37
Option ROM Configuration for Arrays................................................................................................ 38
HP Insight Control server deployment (formerly RDP) ............................................................................ 38
Re-entering the server serial number and product ID ............................................................................. 39
Management tools...................................................................................................................................... 39
Automatic Server Recovery ................................................................................................................ 39
ROMPaq utility ................................................................................................................................. 39
Integrated Lights-Out 3 technology ..................................................................................................... 40
Erase Utility ..................................................................................................................................... 40
HP ProLiant SL Advanced Power Manager .......................................................................................... 40
Redundant ROM support ................................................................................................................... 41
USB support and functionality ............................................................................................................ 41
Diagnostic tools ......................................................................................................................................... 42
HP Insight Diagnostics ...................................................................................................................... 42
HP Insight Diagnostics survey functionality .......................................................................................... 42
Integrated Management Log .............................................................................................................. 42
Remote support and analysis tools ............................................................................................................... 43
HP Insight Remote Support software ................................................................................................... 43
Keeping the system current .......................................................................................................................... 43
Drivers ............................................................................................................................................ 43
ProLiant Support Packs ...................................................................................................................... 44
Operating system version support ...................................................................................................... 44
Change control and proactive notification .......................................................................................... 44
Care Pack ....................................................................................................................................... 44
Troubleshooting .......................................................................................................................... 45
Troubleshooting resources ........................................................................................................................... 45
Pre-diagnostic steps .................................................................................................................................... 45
Important safety information .............................................................................................................. 45
Symptom information ........................................................................................................................ 47
Prepare the server for diagnosis ......................................................................................................... 47
Service notifications .................................................................................................................................... 49
Loose connections ...................................................................................................................................... 49
Server health LEDs ...................................................................................................................................... 49
Troubleshooting flowcharts .......................................................................................................................... 50
Start diagnosis flowchart ................................................................................................................... 50
General diagnosis flowchart .............................................................................................................. 51
Server blade power-on problems flowchart ......................................................................................... 53
POST problems flowchart .................................................................................................................. 55
OS boot problems flowchart .............................................................................................................. 57
Server fault indications flowchart ....................................................................................................... 59
POST error messages and beep codes ......................................................................................................... 61
System battery ............................................................................................................................ 63
Regulatory information ................................................................................................................ 64
Safety and regulatory compliance ................................................................................................................ 64
Turkey RoHS material content declaration ..................................................................................................... 64
Ukraine RoHS material content declaration ................................................................................................... 64
Contents 4
Warranty information ................................................................................................................................. 64
Electrostatic discharge ................................................................................................................. 65
Preventing electrostatic discharge ................................................................................................................ 65
Grounding methods to prevent electrostatic discharge .................................................................................... 65
Specifications ............................................................................................................................. 66
Environmental specifications ........................................................................................................................ 66
Server specifications ................................................................................................................................... 66
Support and other resources ........................................................................................................ 67
Before you contact HP ................................................................................................................................ 67
HP contact information ................................................................................................................................ 67
Customer Self Repair .................................................................................................................................. 67
Acronyms and abbreviations ........................................................................................................ 75
Documentation feedback ............................................................................................................. 79
Index ......................................................................................................................................... 80
Contents 5
Component identification
10
15
21
Front panel components
NOTE: This figure illustrates the left and right system trays.
Item Description
1
2
3
4
5
6
7
8
9
11
12
13
14
16
17
18
19
20
Front PCIe bracket (LP slot)
Health LED
NIC 1 network port/iLO 3 sideband port
iLO 3 network port
UID LED/SW
Front PCIe bracket (LP slot)
Health LED
NIC 1 network port/iLO 3 sideband port
iLO 3 network port
UID LED/SW
USB connectors
NIC 2 network port
QSFP/InfiniBand port*
SFP+/10 GigE port*
Power LED/SW
Serial port (RJ45 style)
VGA port
USB connectors
NIC 2 network port
QSFP/InfiniBand port*
SFP+/10 GigE port*
Component identification 6
Item Description
24
22
23
*By default, the HP NC543i 2-port 4x QDR IB/10Gb Adapter is configured as a dual-port 10 GigE device. If the
InfiniBand Enablement kit is installed, then the onboard QSFP port functions as InfiniBand, and the device operates as a
1-port 10 GigE (SFP+) and 1-port QDR InfiniBand (QSFP).
Power LED/SW
Serial port (RJ45 style)
VGA port
Front panel LEDs and buttons
Item Description Status
1
2
3
4
5
6
7
8
9
Health LED Green—Normal
Flashing amber—System degraded
Flashing red—System critical
NIC 1/iLO 3 activity LED Flashing green—Network data activity exists.
Off—No network data activity exists, or no network connection
exists.
NIC 1/iLO 3 speed LED Green—LAN connection using a GbE link
Amber—LAN connection using a 10 Mbps/100 Mbps link
Off—No LAN connection exists.
iLO 3 network activity LED Flashing green—Network data activity exists.
Off—No network data activity exists, or no network connection
exists.
iLO 3 network speed LED Green—LAN connection using a GbE link
Amber—LAN connection using a 10 Mbps/100 Mbps link
Off—No LAN connection exists.
UID LED button Blue—Activated
Flashing blue—System is being remotely managed.
Off—Deactivated
NIC 2 activity LED Flashing green—Network data activity exists.
Off—No network data activity exists, or no network connection
exists.
NIC 2 speed LED Green—LAN connection using a GbE link
Amber—LAN connection using a 10 Mbps/100 Mbps link
Off—No LAN connection exists.
QSFP/InfiniBand port link
LED
Green—Physical link negotiated.
Off—No connection exists.
Component identification 7
Item Description Status
10
11
12
13
* A subnet manager is required to manage and control an InfiniBand fabric. The amber LED indicates if the InfiniBand
port has been configured by an Active Subnet manager.
QSFP/InfiniBand activity LED Amber—Logical link established.
Flashing amber—Activity exists.
Off—No activity exists, or no connection exists.*
SFP+/10 GigE link LED Green—Linking
Off—No connection exists.
SFP+/10 GigE activity LED Flashing green—Activity exists.
Off—No activity exists, or no connection exists.
Power On/Standby button
and system power LED
Green—System on
Amber—System shut down, but power still applied.
Off—Power cord is not attached, or power supply has failed.
Rear panel components
Item Description
1
2
3
4
5
6
7
8
9
10
11
12
13
Fan 8
Fan 7
SLAPM interface
Power supply 4
Fan 4
Fan 3
Fan 1
Fan 2
Power supply 1
Power supply 2
Power supply 3
Fan 5
Fan 6
Component identification 8
Rear panel LEDs and buttons
Item Description Status
1
2
3
4
5
6
7
8
9
10
11
12
13
Fan 8 power LED Off—Normal
Amber—Fan has failed.
Fan 7 power LED Off—Normal
Amber—Fan has failed.
UID LED button Blue—Activated
Flashing blue—System is being remotely
managed.
Off—Deactivated
Fan 4 power LED Off—Normal
Amber—Fan has failed.
Fan 3 power LED Off—Normal
Amber—Fan has failed.
Fan 1 power LED Off—Normal
Amber—Fan has failed.
Fan 2 power LED Off—Normal
Amber—Fan has failed.
Power supply 1 power LED Green—Normal
Off—No AC power
Amber—Power supply has failed.
Power supply 2 power LED Green—Normal
Off—No AC power
Amber—Power supply has failed.
Power supply 3 power LED Green—Normal
Off—No AC power
Amber—Power supply has failed.
Power supply 4 power LED Green—Normal
Off—No AC power
Amber—Power supply has failed.
Fan 5 power LED Off—Normal
Amber—Fan has failed.
Fan 6 power LED Off—Normal
Amber—Fan has failed.
Component identification 9
System board components
17
Item Designator Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
18
19
20
21
J1 CPU 1 DIMM slot 6A
J2 CPU 1 DIMM slot 5D
J4 CPU 1 DIMM slot 4B
J5 CPU 1 DIMM slot 3E
J7 CPU 1 DIMM slot 2C
J8 CPU 1 DIMM slot 1F
XU2 CPU 2 socket
U10
U22
U41
U51
U12
U10
U14
U11
J25 SATA 6 Connector
J22 SATA 5 Connector
J32 SATA 1 Connector
J9 SATA 2 Connector
J18 SATA 3 Connector
J19 SATA 4 Connector
J56 QPI connector
J24 Riser connector
J10 CPU2 DIMM slot 6A
J11 CPU2 DIMM slot 5D
J13 CPU2 DIMM slot 4B
J14 CPU2 DIMM slot 3E
J16 CPU2 DIMM slot 2C
CPU2 VRD and CPU1 DIMM VRD
Component identification 10
Item Designator Description
22
23
24
25
26
J17 CPU2 DIMM slot 1F
XU1 CPU 1 socket
U24
U5
U4
U30
U27
J36 Power connector
J42 RPS connector
DIMM slots
DIMM slots are identified by the numbers 1 through 6. DIMM population order is specified by the letters A
through F.
CPU1 VRD
System board switches
System maintenance switch
Position Default Function
S1
S2
S3
S4
S5
S6
Off Off—iLO 3 security is enabled.
Off Off—System configuration can be changed.
Off Reserved
Off Reserved
Off Off—Power-on password enabled.
Off Off—No function
On—iLO 3 security is disabled.
On—System configuration is locked.
On—Power-on password disabled.
On—ROM reads system configuration as invalid.
Component identification 11
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. There is an
RBSU setting that erases default settings and fixed disk partitions, which causes a loss of data.
Diagnostic LEDs
Position Position Function
S7
Off
Off
On
S8 Diagnostic LEDs
Off Port 85
On Port 84
Off iLO 3
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
administrators is to restart the system. Resetting the system erases any information which could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
• Use the iLO Virtual NMI feature.
• Short the NMI header.
For more information, see the HP website
(http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf).
Hard drive numbering
Item Description
1
2
3
4
SAS/SATA hard drive 2
SAS/SATA hard drive 1
SAS/SATA hard drive 2
SAS/SATA hard drive 1
Component identification 12
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