HP ProLiant SL270s Gen8 Server
Part Number: 666300-001
User Guide
Abstract
This document provides detailed instructions to configure and use the HP ProLiant SL270s Gen8 Server.
August 2012
Edition: 1
© Copyright 2012 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. Bluetooth® is a trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Contents
Component identification ............................................................................................................... 6
Front panel components ............................................................................................................................. 6
Front panel LEDs and buttons ...................................................................................................................... 7
Rear panel components .............................................................................................................................. 8
Rear panel LEDs and buttons ....................................................................................................................... 8
System board components .......................................................................................................................... 9
DIMM slot locations ....................................................................................................................... 10
System maintenance switch ............................................................................................................. 11
NMI jumper .................................................................................................................................. 11
Device numbers ...................................................................................................................................... 12
GPU numbering ...................................................................................................................................... 13
Drive LED definitions ................................................................................................................................ 14
Operations ................................................................................................................................. 15
Power up the server ................................................................................................................................. 15
Power down the server ............................................................................................................................. 15
Remove the server from the chassis ............................................................................................................ 15
Remove the processor air baffle ................................................................................................................ 16
Setup ......................................................................................................................................... 19
Optional installation services .................................................................................................................... 19
Rack planning resources........................................................................................................................... 19
Optimum environment .............................................................................................................................. 19
Space and airflow requirements ...................................................................................................... 20
Temperature requirements ............................................................................................................... 20
Power requirements ....................................................................................................................... 21
Electrical grounding requirements .................................................................................................... 21
Rack warnings ........................................................................................................................................ 21
Contents of the server shipping carton ........................................................................................................ 22
Installing the chassis ................................................................................................................................ 22
Installing options ..................................................................................................................................... 22
Installing components ............................................................................................................................... 23
Installing the server into the chassis ............................................................................................................ 23
Powering up the chassis ........................................................................................................................... 25
Configuring the chassis ............................................................................................................................ 25
Powering on and selecting boot options ..................................................................................................... 25
Installing the system software .................................................................................................................... 26
Registering the server ............................................................................................................................... 26
Hardware options installation ....................................................................................................... 27
Introduction ............................................................................................................................................ 27
Processor option ...................................................................................................................................... 27
Memory options ...................................................................................................................................... 31
HP SmartMemory .......................................................................................................................... 31
Memory subsystem architecture ....................................................................................................... 32
Single-, dual-, and quad-rank DIMMs ............................................................................................... 32
DIMM identification ....................................................................................................................... 33
Contents 3
Memory configurations ................................................................................................................... 33
General DIMM slot population guidelines ......................................................................................... 35
Installing a DIMM .......................................................................................................................... 36
Hot-plug hard drive guidelines .................................................................................................................. 37
Removing the hard drive blank ........................................................................................................ 38
Installing a hot-plug SAS hard drive ................................................................................................. 38
Controller options .................................................................................................................................... 39
Installing the cache module ............................................................................................................. 40
Installing the FBWC capacitor pack ................................................................................................. 42
Expansion board options .......................................................................................................................... 46
Installing an expansion board or FlexibleLOM ................................................................................... 46
Installing a PCI riser board assembly ................................................................................................ 50
Redundant hot-plug power supply option .................................................................................................... 52
Installing the 8X SFF Smart Array enablement option .................................................................................... 54
Connecting the SUV cable ........................................................................................................................ 60
HP Trusted Platform Module option ............................................................................................................ 61
Installing the Trusted Platform Module board ..................................................................................... 61
Retaining the recovery key/password .............................................................................................. 64
Enabling the Trusted Platform Module ............................................................................................... 65
Cabling ..................................................................................................................................... 66
Cabling overview .................................................................................................................................... 66
FBWC capacitor pack cabling .................................................................................................................. 66
Software and configuration utilities ............................................................................................... 68
Server mode ........................................................................................................................................... 68
Server QuickSpecs .................................................................................................................................. 68
HP iLO Management Engine ..................................................................................................................... 68
HP iLO ......................................................................................................................................... 68
Intelligent Provisioning .................................................................................................................... 70
HP Insight Remote Support software ................................................................................................. 71
Scripting Toolkit ............................................................................................................................ 72
HP Service Pack for ProLiant ..................................................................................................................... 72
HP Smart Update Manager ............................................................................................................. 73
HP ROM-Based Setup Utility ..................................................................................................................... 73
Using RBSU .................................................................................................................................. 74
Auto-configuration process .............................................................................................................. 74
Boot options ................................................................................................................................. 74
Configuring AMP modes ................................................................................................................ 75
Re-entering the server serial number and product ID ........................................................................... 75
Utilities and features ................................................................................................................................ 76
Array Configuration Utility .............................................................................................................. 76
Option ROM Configuration for Arrays ............................................................................................. 77
ROMPaq utility .............................................................................................................................. 77
Automatic Server Recovery ............................................................................................................. 77
USB support .................................................................................................................................. 77
Redundant ROM support ................................................................................................................ 78
Keeping the system current ....................................................................................................................... 78
Drivers ......................................................................................................................................... 78
Software and firmware ................................................................................................................... 79
Version control .............................................................................................................................. 79
HP Operating Systems and Virtualization Software Support for ProLiant Servers ..................................... 79
HP Technology Service Portfolio ...................................................................................................... 80
Change control and proactive notification ........................................................................................ 80
Contents 4
Troubleshooting .......................................................................................................................... 81
Troubleshooting resources ........................................................................................................................ 81
System battery ............................................................................................................................ 82
Regulatory compliance notices ..................................................................................................... 83
Regulatory compliance identification numbers ............................................................................................. 83
Federal Communications Commission notice ............................................................................................... 83
FCC rating label ............................................................................................................................ 83
FCC Notice, Class A Equipment ...................................................................................................... 83
FCC Notice, Class B Equipment ...................................................................................................... 83
Declaration of conformity for products marked with the FCC logo, United States only ....................................... 84
Modifications .......................................................................................................................................... 84
Cables ................................................................................................................................................... 84
Canadian notice (Avis Canadien) .............................................................................................................. 84
European Union regulatory notice ............................................................................................................. 85
Disposal of waste equipment by users in private households in the European Union ......................................... 85
Japanese notice ...................................................................................................................................... 86
BSMI notice ............................................................................................................................................ 86
Korean notice ......................................................................................................................................... 86
Chinese notice ........................................................................................................................................ 87
Vietnam compliance marking notice .......................................................................................................... 87
Ukraine notice ........................................................................................................................................ 87
Laser compliance .................................................................................................................................... 87
Battery replacement notice ........................................................................................................................ 88
Taiwan battery recycling notice ................................................................................................................. 88
Power cord statement for Japan ................................................................................................................. 88
Acoustics statement for Germany (Geräuschemission) .................................................................................. 89
Electrostatic discharge ................................................................................................................. 90
Preventing electrostatic discharge .............................................................................................................. 90
Grounding methods to prevent electrostatic discharge .................................................................................. 90
Specifications ............................................................................................................................. 91
Environmental specifications ..................................................................................................................... 91
Server specifications ................................................................................................................................ 91
Hot-plug power supply calculations ............................................................................................................ 91
Support and other resources ........................................................................................................ 92
Before you contact HP .............................................................................................................................. 92
HP contact information ............................................................................................................................. 92
Customer Self Repair ............................................................................................................................... 92
Acronyms and abbreviations ...................................................................................................... 100
Documentation feedback ........................................................................................................... 104
Index ....................................................................................................................................... 105
Contents 5
Component identification
Front panel components
Item Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
* Not shown
Hot-plug hard drive 1
Hot-plug hard drive 2
Hot-plug hard drive 3
Hot-plug hard drive 4
Hot-plug hard drive 5
Hot-plug hard drive 6
Hot-plug hard drive 7
Hot-plug hard drive 8
Option bay 2, FlexibleLOM
Option bay 1, PCI riser board
iLO 4 network port
NIC 2 network port
NIC 1 network port
Power On/Standby button and system power LED
Health LED
UID LED button
Serial port
SUV port
Component identification 6
Front panel LEDs and buttons
Item Description Status
1
2
3
4
5
6
7
8
9
iLO 4 network speed LED Green—LAN connection using a GbE link
Amber—LAN connection using a 10 Mbps/100 Mbps link
Off—No LAN connection exists.
iLO 4 network activity LED Flashing green—Network data activity exists.
Off—No network data activity exists, or no network connection
exists.
NIC 2 activity LED Flashing green—Network data activity exists.
Off—No network data activity exists, or no network connection
exists.
NIC 2 speed LED Green—LAN connection using a GbE link
Amber—LAN connection using a 10 Mbps/100 Mbps link
Off—No LAN connection exists.
NIC 1/iLO 4 activity LED Flashing green—Network data activity exists.
Off—No network data activity exists, or no network connection
exists.
NIC 1/iLO 4 speed LED Green—LAN connection using a GbE link
Amber—LAN connection using a 10 Mbps/100 Mbps link
Off—No LAN connection exists.
Power On/Standby button
and system power LED
Green—System on
Amber—System shut down, but power still applied.
Off—Power cord is not attached, or power supply has failed.
Health LED Green—Normal
Flashing amber—System degraded
Flashing red—System critical
UID LED button Blue—Activated
Flashing blue—System is being remotely managed.
Off—Deactivated
Component identification 7
Rear panel components
Power supply 1
The server has four power supplies, eight fans, and a single SLAPM interface located on the rear panel of the
chassis.
Item Description
1
2
3
4
5
SLAPM interface
Power supply 4
Power supply 3
Power supply 2
Rear panel LEDs and buttons
Item Description Status
1
2
3
Fan 8/16 power LED Off—Normal
Amber—Fan has failed.
Fan 7/15 power LED Off—Normal
Amber—Fan has failed.
UID LED button Blue—Activated
Component identification 8
Fan 1/9 power LED
Off—Normal
Fan 6/14 power LED
Off—Normal
SATA hard drive connector 1
Item Description Status
Flashing blue—System is being remotely
managed.
Off—Deactivated
4
5
6
7
8
9
10
11
12
13
Fan 4/12 power LED Off—Normal
Amber—Fan has failed.
Fan 3/11 power LED Off—Normal
Amber—Fan has failed.
Amber—Fan has failed.
Fan 2/10 power LED Off—Normal
Amber—Fan has failed.
Power supply 1 power LED Green—Normal
Off—No AC power
Power supply 2 power LED Green—Normal
Off—No AC power
Power supply 3 power LED Green—Normal
Off—No AC power
Power supply 4 power LED Green—Normal
Off—No AC power
Fan 5/13 power LED Off—Normal
Amber—Fan has failed.
Amber—Fan has failed.
System board components
Item Description
1
2
3
Cache module connector
x24 riser connector
Component identification 9
Item Description
4
5
6
7
SATA hard drive connector 2
System battery
Processor socket 2
Processor 2 DIMM slots
8
9
10
11
12
13
14
15
16
17
18
19
Power connector
RPS connector
x32 riser connector
Processor 1 DIMM slots
Processor socket 1 (populated)
Mini-SAS hard drive connector port 2i
Mini-SAS hard drive connector port 1i
Internal USB connector
uSD card slot
Data LED connector
x16 FlexibleLOM slot
System maintenance switch
NOTE: This server supports PCIe Gen3 only in the FlexibleLOM slot. PCIe Gen2 is supported in
all other slots.
DIMM slot locations
DIMM slots are numbered sequentially (1 through 8) for each processor. The supported AMP modes use the
alpha assignments for population order, and the slot numbers designate the DIMM slot ID for spare
replacement.
The arrow points to the front of the server.
Component identification 10
Off
Off = System configuration can be
System maintenance switch
Position Default Function
S1
S2
S3
S4
S5
S6
S7
S8
S9
S10
S11
S12
Off Off = iLO 4 security is enabled.
On = iLO 4 security is disabled.
changed.
On = System configuration is locked.
Off Reserved
Off Reserved
Off Off = Power-on password is enabled.
On = Power-on password is disabled.
Off Off = No function
On = ROM reads system configuration
as invalid.
— Reserved
— Reserved
— Reserved
— Reserved
— Reserved
— Reserved
To access redundant ROM, set S1, S5, and S6 to on.
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
NMI jumper
The NMI jumper allows administrators to perform a memory dump before performing a hard reset. Crash
dump analysis is an essential part of eliminating reliability problems, such as hangs or crashes in OSs, device
drivers, and applications. Many crashes can freeze a system, requiring you to do a hard reset. Resetting the
system erases any information that would support root cause analysis.
Systems running Microsoft® Windows® experience a blue-screen trap when the OS crashes. When this
happens, Microsoft® recommends that system administrators perform an NMI event by temporarily shorting
the NMI header with a jumper. The NMI event enables a hung system to become responsive again.
Component identification 11
Device numbers
Item Description
1
2
3
4
5
6
7
8
Hard drive 1
Hard drive 2
Hard drive 3
Hard drive 4
Hard drive 5
Hard drive 6
Hard drive 7
Hard drive 8
Component identification 12
GPU numbering
Left node
Right node
Component identification 13
Drive LED definitions
Item LED Status Definition
1
2
3
4
Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires an update.
Activity ring Rotating green Drive activity
Off No drive activity
Do not remove Solid white Do not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Off Removing the drive does not cause a logical drive to fail.
Drive status Solid green The drive is a member of one or more logical drives.
Flashing green The drive is rebuilding or performing a RAID migration, stripe size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amber The drive has failed.
Off The drive is not configured by a RAID controller.
The drive is a member of one or more logical drives and predicts
the drive will fail.
Component identification 14
Operations
Power up the server
To power up the server, press the Power On/Standby button.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
To power down the server, use one of the following methods:
• Press and release the Power On/Standby button.
• Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
• Use a virtual power button selection through iLO 4.
system.
This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is amber.
Remove the server from the chassis
NOTE: If the optional cable management arm option is installed, you can extend the server
without powering down the server or disconnecting peripheral cables and power cords. These
1. Power down the server (on page 15).
2. Disconnect all peripheral cables and power cords.
steps are only necessary with the standard cable management solution.
Operations 15
3.
Remove the server from the chassis.
Remove the processor air baffle
To remove the component:
1. Power down the server (on page 15).
2. Disconnect all peripheral cables from the server.
3. Remove the server from the chassis (on page 15).
4. Remove the hard drive cage.
Operations 16
5.
Remove all shipping brackets.
6. Loosen screws securing the GPU shelf.
Operations 17
7.
Remove the GPU shelf.
8. Remove the air baffle ("Remove the server from the chassis" on page 15, "Remove the processor air
baffle" on page 16).
To replace the component, reverse the removal procedure.
Operations 18
Setup
Optional installation services
Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate
both hardware and software support into a single package. A number of service level options are available
to meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard product warranty with
easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Some of
the Care Pack services are:
• Hardware support
o 6-Hour Call-to-Repair
o 4-Hour 24x7 Same Day
o 4-Hour Same Business Day
• Software support
o Microsoft®
o Linux
o HP ProLiant Essentials (HP SIM and RDP)
o VMWare
• Integrated hardware and software support
o Critical Service
o Proactive 24
o Support Plus
o Support Plus 24
• Startup and implementation services for both hardware and software
For more information on HP Care Pack Services, see the HP website
(http://www.hp.com/services/carepack).
Rack planning resources
The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For
more information on the content of each resource, see the rack resource kit documentation.
Optimum environment
When installing the server in a rack, select a location that meets the environmental standards described in
this section.
Setup 19
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