warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
Linux is a U.S. registered trademark of Linus Torvalds.
May 2006 (Fifth Edition)
Part Number 374185-005
Audience assumptions
This guide is for an experienced service technician. HP assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy levels and
are familiar with weight and stability precautions for rack installations.
Contents
Illustrated parts catalog ................................................................................................................. 6
Front fan cage ........................................................................................................................................ 20
Media bezel........................................................................................................................................... 21
Air baffle ............................................................................................................................................... 21
Center wall............................................................................................................................................. 22
Redundant hot-plug power supply.............................................................................................................. 23
Hard drive blank (SCSI) ...........................................................................................................................23
Hard drive blank (SAS) ............................................................................................................................ 24
Hot-plug hard drives (SCSI)....................................................................................................................... 24
Hot-plug hard drives (SAS) .......................................................................................................................25
SAS backplane board.............................................................................................................................. 43
System board ......................................................................................................................................... 45
Power backplane ....................................................................................................................................46
Standard SCSI cabling to the SCSI ports........................................................................................... 51
Standard SCSI cabling to an expansion board.................................................................................. 51
Standard SCSI cabling to a tape drive .............................................................................................52
Standard SCSI cabling to an external SCSI device............................................................................. 52
SAS cabling ...........................................................................................................................................53
RILOE II cabling ......................................................................................................................................53
Automatic Server Recovery ....................................................................................................................... 58
HP Systems Insight Manager..................................................................................................................... 58
HP Insight Diagnostics.............................................................................................................................. 58
USB support ...........................................................................................................................................59
Internal USB functionality.......................................................................................................................... 59
Troubleshooting the system using port 85 codes .......................................................................................... 59
Processor-related port 85 codes....................................................................................................... 59
Memory-related port 85 codes ........................................................................................................ 60
Expansion board-related port 85 codes............................................................................................ 61
Miscellaneous port 85 codes .......................................................................................................... 61
Server component identification.................................................................................................... 63
Front panel components (SCSI).................................................................................................................. 63
Front panel components (SAS) ..................................................................................................................64
Front panel LEDs and buttons .................................................................................................................... 65
Hot-plug power supply LEDs...................................................................................................................... 80
Fan locations .......................................................................................................................................... 81
Hot-plug fan LEDs .................................................................................................................................... 81
Server specifications................................................................................................................................83
System components .................................................................................................................................. 9
Customer self repair
What is customer self repair?
HP's customer self-repair program offers you the fastest service under either warranty or contract. It
enables HP to ship replacement parts directly to you so that you can replace them. Using this program,
you can replace parts at your own convenience.
A convenient, easy-to-use program:
• An HP support specialist will diagnose and assess whether a replacement part is required to address
a system problem. The specialist will also determine whether you can replace the part.
• Replacement parts are express-shipped. Most in-stock parts are shipped the very same day you
contact HP. You may be required to send the defective part back to HP, unless otherwise instructed.
• Available for most HP products currently under warranty or contract. For information on the warranty
service, refer to the HP website
(http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
For more information about HP's customer self-repair program, contact your local service provider. For the
North American program, refer to the HP website (http://www.hp.com/go/selfrepair
Customer replaceable parts are identified in the following tables.
‡REQUIREMENT:For Customers in the EU only.
The use of the Original Spare part is regulated by RoHS legislation§.
If your unit contains a part that is labelled with the Modified Spare number, the Modified Spare must be ordered as
the replacement part in the EU.
If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the
replacement part in the EU. In this case either the Original Spare or the Modified Spare may be shipped which will
not affect performance or functionality of the unit.
§Directive 2002/95/EC restricts the use of lead, mercury, cadmium, hexavalent chromium, PBBs and PBDEs in electronic products.
d) Cable, power backplane, 22-pin * — — Yes
a) Cable, fan * — — Yes
b) Cable, power backplane * — — Yes
c) Cable, jacketed, blue * — — Yes
d) Cable, jacketed, yellow * — — Yes
e) Cable, PCI HP * — — Yes
Miscellaneous
a) 15 A, 125-V * 237457-001 — Yes
b) C14-C19, 1.82-m (6-ft) * 391097-001 — Yes
Front fan cage ....................................................................................................................................... 20
Media bezel.......................................................................................................................................... 21
Air baffle............................................................................................................................................... 21
Center wall............................................................................................................................................ 22
Redundant hot-plug power supply ............................................................................................................ 23
Hard drive blank (SCSI) .......................................................................................................................... 23
Hard drive blank (SAS)........................................................................................................................... 24
Hot-plug hard drives (SCSI) ..................................................................................................................... 24
Hot-plug hard drives (SAS) ...................................................................................................................... 25
SAS backplane board............................................................................................................................. 43
System board......................................................................................................................................... 45
Power backplane ................................................................................................................................... 46
Re-entering the server serial number and product ID ................................................................................... 48
Required tools
You need the following items for some procedures:
• T-15 Torx screwdriver
• Diagnostics Utility
Removal and replacement procedures 13
Safety considerations
Before performing service procedures, review all the safety information.
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow when setting up the
system or handling parts. A discharge of static electricity from a finger or other conductor may damage
system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the
device.
To prevent electrostatic damage:
• Avoid hand contact by transporting and storing products in static-safe containers.
• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
• Place parts on a grounded surface before removing them from their containers.
• Avoid touching pins, leads, or circuitry.
• Always be properly grounded when touching a static-sensitive component or assembly.
Server warnings and cautions
Before installing a server, be sure that you understand the following warnings and cautions.
WARNING: To reduce the risk of electric shock or damage to the equipment:
•Do not disable the power cord grounding plug. The grounding plug is an important
safety feature.
•Plug the power cord into a grounded (earthed) electrical outlet that is easily
accessible at all times.
• Unplug the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed
against it. Pay particular attention to the plug, electrical outlet, and the point where
the cord extends from the server.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and
the internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating
the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Preparation procedures
To access some components and perform certain service procedures, you must perform one or more of the
following procedures:
• Extend the server from the rack ("Extending the server from the rack" on page 15).
If you are performing service procedures in an HP, Compaq branded, telco, or third-party rack, you
can use the locking feature of the rack rails to support the server and gain access to internal
components.
For more information about telco rack solutions, refer to the RackSolutions.com website
(http://www.racksolutions.com/hp
• Power down the server (on page 16).
If you must remove a server from a rack or a non-hot-plug component from a server, power down the
server.
).
Removal and replacement procedures 14
•
Remove the server from the rack ("Removing the server from the rack" on page 16).
If the rack environment, cabling configuration, or the server location in the rack creates awkward
conditions, remove the server from the rack.
• Remove the access panel ("Access panel" on page 19).
If you are servicing server internal components, remove the access panel.
• Remove the tower bezel ("Unlocking the tower bezel" on page 17).
If you are servicing front panel components or need to remove the access panel in a server
configured as a tower, remove the tower bezel.
• Remove the rack bezel.
If you are servicing the SCSI drive cage in a server configured for rack mounting, remove the rack
bezel.
• Remove the processor air baffle ("Air baffle" on page 21).
If you are servicing a processor, PPM, or need to remove the system board, remove the processor air
baffle.
• Remove the center wall ("Center wall" on page 22).
If you need to remove the system board, remove the center wall.
NOTE: A T-15 Torx screwdriver is attached to the rear of the server.
Extending the server from the rack
1. Release the two levers on the lower outside corners of the rack.
NOTE: If the server is in a rack and in the shipping configuration, remove the two shipping screws directly
behind the levers.
IMPORTANT: If the server is installed in a telco rack, remove the server from the rack to access internal
components.
2. Extend the server on the rack rails until the server rail-release latches engage.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the
rack is adequately stabilized before extending a component from the rack.
Removal and replacement procedures 15
WARNING: To reduce the risk of personal injury, be careful when pressing the server
rail-release latches and sliding the server into the rack. The sliding rails could pinch your
fingers.
3. After performing the installation or maintenance procedure, slide the server back into the rack by
pressing the server rail release latches.
NOTE: The release latches will lock into place when the rails are fully extended.
Power down the server
WARNING: To reduce the risk of personal injury, electric shock, or damage to the
equipment, remove the power cord to remove power from the server. The front panel
Power On/Standby button does not completely shut off system power. Portions of the
power supply and some internal circuitry remain active until AC power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.
1. Shut down the OS as directed by the OS documentation.
2. Press the Power On/Standby button to place the server in standby mode. When the server enters
standby power mode, the system power LED changes to amber.
3. Disconnect the power cords.
The system is now without power.
Removing the server from the rack
To remove the server from an HP, Compaq branded, telco, or third-party rack:
1. Power down the server (on page 16).
2. Disconnect all peripheral cables and power cords from the server rear panel.
3. Disconnect the cable management arm, if necessary. For more information, refer to the
documentation that ships with the cable management arm.
4. Loosen the thumbscrews that secure the server faceplate to the front of the rack.
5. Extend the server from the rack ("Extending the server from the rack" on page 15).
6. Disengage the server from the rack. For more information, refer to the documentation that ships with
the rack mounting option.
Removal and replacement procedures 16
7.
Place the server on a sturdy, level surface.
Unlocking the tower bezel
Tower servers have a bezel that must be unlocked and opened before accessing the hard drive cage,
diskette drive, DVD drive, and the power switch. In addition, the bezel is also removable when converting
from a tower server to a rack server.
To unlock the tower bezel, use the key provided with the server to unlock the bezel with a
counterclockwise turn.
Tower bezel
To remove the component:
1. Unlock the tower bezel ("Unlocking the tower bezel" on page 17).
Removal and replacement procedures 17
2.
Remove the tower bezel.
To replace the component, reverse the removal procedure.
Rack bezel
The rack bezel must remain installed during normal server operations. The rack bezel remains installed for
all hardware options installations, except for the following situations:
• Removing or replacing a SCSI hard drive cage
• Removing or replacing a SAS hard drive cage
• Converting the server from a rack model to a tower model
NOTE: Use this procedure for either SCSI or SAS rack servers.
To remove the rack bezel:
1. Extend or remove the server from the rack ("Extending the server from the rack" on page 15).
2. Remove the tape drive blank or the tape drive. ("Tape drive blank" on page 40)
3. Using the T-15 Torx screwdriver, remove the three screws on each side of the rack bezel.
4. Push down on the snap and pull the rack bezel away from the chassis.
Removal and replacement procedures 18
5.
Release the snap at the base of the rack bezel and remove the rack bezel.
To replace the component, reverse the removal procedure.
Access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and
the internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating
the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
1. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 15).
2. Remove the server from the rack and place on a level surface with the access panel facing upwards,
if applicable.
3. Open the locking latch, slide the access panel to the rear of the chassis, and remove the access
panel.
Removal and replacement procedures 19
NOTE: If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch.
After installing hardware options, replace the access panel. Be sure that the panel is securely locked into
place before powering up the server.
Front fan cage
To remove the component:
To replace the component, reverse the removal procedure.
Removal and replacement procedures 20
Media bezel
To remove the component:
1. Remove the three T-15 screws.
2. Remove the media bezel.
To replace the component, reverse the removal procedure.
Air baffle
To remove the component:
1. Power down the server (on page 16).
2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 15).
3. Remove the access panel. ("Access panel" on page 19)
Removal and replacement procedures 21
4.
Remove the processor air baffle.
To replace the component, reverse the removal procedure.
Center wall
To remove the component:
1. Power down the server (on page 16).
2. Unlock and open the front bezel ("Unlocking the tower bezel" on page 17) (tower servers only).
3. Extend or remove the server from the rack ("Extending the server from the rack" on page 15).
4. Remove the access panel. ("Access panel" on page 19)
5. Remove all expansion boards ("Expansion boards" on page 28).
6. Lift the three latches and loosen the thumbscrew that secures the center wall to the chassis.
7. Remove the center wall from the server.
To replace the component, reverse the removal procedure.
Removal and replacement procedures 22
Redundant hot-plug power supply
WARNING: To reduce the risk of electric shock, do not disassemble the power supply or
attempt to repair it. Replace it only with the specified spare part.
CAUTION: If only one power supply is installed, do not remove the power supply unless the server has
been powered down. Removing the only operational power supply will cause an immediate power loss.
NOTE: If you remove or replace the primary hot-plug power supply, use the T-15 Torx screwdriver provided
with the server to remove the shipping screw. It is located just under the port-colored plastic handle of the
power supply unit.
To remove the component:
1. Disconnect the power cord from the power supply.
2. Remove the hot-plug power supply from the server.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays
are populated with either a component or a blank.
To replace the component, reverse the removal procedure.
Hard drive blank (SCSI)
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays
are populated with either a component or a blank.
Removal and replacement procedures 23
To remove the component:
To replace the component, reverse the removal procedure.
Hard drive blank (SAS)
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays
are populated with either a component or a blank.
To remove the component:
To replace the component, reverse the removal procedure.
Hot-plug hard drives (SCSI)
CAUTION: Always power down the server if the boot partition resides on the drive you are replacing or if
you are replacing the only drive in the server.
Removal and replacement procedures 24
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays
are populated with either a component or a blank.
To remove the component:
1. Determine the status of the hard drive from the hot-plug hard drive LEDs ("SATA or SAS hard drive
LEDs" on page 73).
2. Back up all server data contained on the hard drive.
3. Remove the hard drive.
To replace the component, reverse the removal procedure.
Hot-plug hard drives (SAS)
CAUTION: Always power down the server if the boot partition resides on the drive you are replacing or if
you are replacing the only drive in the server.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays
are populated with either a component or a blank.
To remove the component:
1. Determine the status of the hard drive from the hot-plug hard drive LEDs ("SATA or SAS hard drive
LEDs" on page 73).
2. Back up all server data contained on the hard drive.
Removal and replacement procedures 25
3.
Remove the hard drive.
To replace the component, reverse the removal procedure.
Diskette drive blank
To remove the component:
1. Power down the server (on page 16).
2. Press the ejector button.
3. Remove the diskette drive blank.
To replace the component, reverse the removal procedure.
Diskette drive
To remove the component:
Removal and replacement procedures 26
1.
Power down the server (on page 16).
2. Press the ejector button.
3. Remove the diskette drive from the server.
To replace the component, reverse the removal procedure.
Optical device
To remove the component:
1. Power down the server (on page 16).
IMPORTANT: The ejector button is recessed to prevent accidental ejection; it may be helpful to use a pen
or similar shaped object to access the button.
2. Press the ejector button.
3. Remove the optical device.
To replace the drive, slide the drive into the bay until it clicks.
Removal and replacement procedures 27
Hot-plug fans
IMPORTANT: Remove and replace one fan at a time. If the system detects two fan failures while in full
redundant mode, the server will shut down to avoid thermal damage.
When all redundant fans are installed, individual fans can be hot-swapped at any time.
To remove the component:
1. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 15).
2. Remove the access panel ("Access panel" on page 19).
3. Remove the hot-plug fan.
To replace the component, reverse the removal procedure.
Expansion boards
CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all
AC power cords before removing or installing the expansion boards.
The server supports PCI-X, PCI Express, and hot-plug PCI-X expansion boards. For location, refer to "Rear
panel components (on page 66)."
Slot Expansion card type Capable speed
1 PCI-X, non-hot-plug 100 MHz* (slots 1 and 2 share the same bus)
2 PCI-X, non-hot-plug 100 MHz* (slots 1 and 2 share the same bus)
3 PCI-X, non-hot-plug 100 MHz* (slots 3 and 4 share the same bus)
4 PCI-X, non-hot-plug 100 MHz* (slots 3 and 4 share the same bus)
5 PCI Express x4
6 PCI Express x4
7 PCI Express x4
8 PCI Express x4
9 Hot-plug PCI-X 133 MHz
10 Hot-plug PCI-X 133 MHz
Removal and replacement procedures 28
*HP recommends that cards with speeds of at least 100 MHz be installed in these slots. If cards with
lower bus speeds are installed, the bus speed will be reduced. However, server performance will not
suffer if the speed on one bus is slower than the speed on a different bus.
To remove the component:
1. Power down the server (on page 16).
2. Extend or remove the server from the rack ("Extending the server from the rack" on page 15).
3. Remove the access panel. ("Access panel" on page 19)
4. Disconnect any required internal or external cables from the expansion board.
5. Release the front retaining clip.
6. Release the rear retaining clip and remove the expansion board.
To replace the component, reverse the removal procedure.
Removal and replacement procedures 29
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