HP PROLIANT ML370 G2, PROLIANT DL360 G2 User Manual

Compaq Smart Array 5i Plus

Controller and Battery Backed Write

Cache Enabler

User Guide

Part Number 266328-001

March 2002 (First Edition)

© 2002 Compaq Information Technologies Group, L.P.

Compaq, the Compaq logo, Compaq Insight Manager, ProLiant, ROMPaq, SmartStart, and SoftPaq are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and/or other countries.

All other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler

March 2002 (First Edition)

Part Number 266328-001

Contents

About This Guide

Important Safety Information ...........................................................................................	vii
Symbols on Equipment.....................................................................................................	vii
Symbols in Text...............................................................................................................	viii
Text Conventions...............................................................................................................	ix
Related Documents............................................................................................................	ix
Getting Help........................................................................................................................	x
Compaq Technical Support..........................................................................................	x
Compaq Website ..........................................................................................................	x
Compaq Authorized Reseller .......................................................................................	x
Reader’s Comments...........................................................................................................	xi

Chapter 1

Features

Overview of Controller Features .....................................................................................	1-1
Battery Backed Write Cache Enabler........................................................................	1-2
Memory.....................................................................................................................	1-4
Controller Interface ...................................................................................................	1-5
SCSI Support.............................................................................................................	1-5
Drive Array Technology ...........................................................................................	1-5
Fault Management Features.............................................................................................	1-6

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Chapter 2

Installation Overview

Chapter 3

Installing the Smart Array 5i Plus Controller and Battery Backed

Write Cache Enabler

Chapter 4

Updating the System Firmware

Running System ROMPaq from the CD .........................................................................	4-2
Running System ROMPaq from Diskette .......................................................................	4-2
Creating a System ROMPaq Diskette from the CD .................................................	4-2
Creating a System ROMPaq Diskette from the SoftPaq File ...................................	4-2
Using the Diskette ....................................................................................................	4-3

Chapter 5

Updating the Controller Firmware

Running Options ROMPaq from the Smart Array Controller Support Software CD.....	5-2
Running Options ROMPaq from Diskettes.....................................................................	5-3
Creating Diskettes Using the Smart Array Controller Support Software CD ..........	5-3
Creating Diskettes Using the SmartStart and Support Software CD........................	5-3
Creating Diskettes Using the SoftPaq File ...............................................................	5-4
Using the Diskettes...................................................................................................	5-4
Updating the System Partition ........................................................................................	5-5

Chapter 6

Configuring the System

Using RBSU....................................................................................................................	6-1
Using ORCA ...................................................................................................................	6-3

Chapter 7

Configuring an Array

Using ORCA ...................................................................................................................	7-3
Using ACU......................................................................................................................	7-5
Running ACU from CD............................................................................................	7-6
Running ACU while Online .....................................................................................	7-6
ACU Screen Descriptions.........................................................................................	7-7

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Typical Manual Configuration Procedures in ACU................................................	7-18
Using CPQONLIN.........................................................................................................	7-28
Running CPQONLIN..............................................................................................	7-29
Typical Manual Configuration Procedures in CPQONLIN ....................................	7-32
Chapter 8
Installing the Device Drivers
Using the Smart Array Controller Support Software CD ................................................	8-1
Using the SmartStart and Support Software CD..............................................................	8-1
Updating the Compaq Insight Manager Agents ..............................................................	8-2
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers ............................................................	A-1
Federal Communications Commission Notice ...............................................................	A-1
Class A Equipment...................................................................................................	A-2
Class B Equipment ...................................................................................................	A-2
Declaration of Conformity for Products Marked with the FCC Logo,
United States Only ...................................................................................................	A-3
Modifications ...........................................................................................................	A-3
Cables.......................................................................................................................	A-4
Canadian Notice (Avis Canadien) ..................................................................................	A-4
Class A Equipment...................................................................................................	A-4
Class B Equipment ...................................................................................................	A-4
Mouse Compliance Statement ........................................................................................	A-4
European Union Notice ..................................................................................................	A-5
Japanese Notice ..............................................................................................................	A-6
Taiwanese Notice............................................................................................................	A-6
Laser Device ...................................................................................................................	A-7
Laser Safety Warnings .............................................................................................	A-7
Compliance with CDRH Regulations ......................................................................	A-7
Compliance with International Regulations .............................................................	A-7
Laser Product Label .................................................................................................	A-8
Laser Information.....................................................................................................	A-8
Battery Replacement Notice ...........................................................................................	A-9

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Contents

Appendix B

Electrostatic Discharge

Grounding Methods ........................................................................................................

B-2

Appendix C

Drive Arrays and Fault Tolerance

What Is a Drive Array? ...................................................................................................	C-1
Fault-Tolerance Methods ................................................................................................	C-5
RAID 0—No Fault Tolerance ..................................................................................	C-5
RAID 1+0—Drive Mirroring ...................................................................................	C-6
RAID 5—Distributed Data Guarding .......................................................................	C-8
Other Fault-Tolerance Options ...............................................................................	C-11

Appendix D

Hard Drive Installation and Replacement

General Information About Hard Drive Failure	..............................................................D-1
Recognizing Drive Failure........................................................................................	D-2
Compromised Fault Tolerance .................................................................................	D-5
Automatic Data Recovery.........................................................................................	D-6
General Aspects of Drive Replacement ..........................................................................	D-7
Drive Failure During Rebuild...................................................................................	D-8
Moving Drives and Arrays..............................................................................................	D-9
Upgrading Disk Drive Capacity .............................................................................	D-11
Expanding and Extending Capacity........................................................................	D-11

Appendix E

Probability of Logical Drive Failure

Appendix F

POST Error Messages

Appendix G

Questions and Answers

Glossary

Index

vi	Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler

About This Guide

This guide provides step-by-step instructions for installation, and reference information for operation and troubleshooting for the Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler.

Important Safety Information

Before installing this product, read the Important Safety Information document provided.

Symbols on Equipment

The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.

WARNING: This symbol, in conjunction with any of the following symbols, indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed. Consult your documentation for specific details.

This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

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About This Guide

This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure

This symbol on an RJ-45 receptacle indicates a network interface connection.

WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.

These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system.

Weight in kg Weight in lb

This symbol indicates that the component exceeds the recommended weight for one individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.

Symbols in Text

These symbols may be found in the text of this guide. They have the following meanings.

WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

viii	Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler

About This Guide

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Text Conventions

This document uses the following conventions:

•Italic type indicates complete titles of manuals or variables. Variables include information that varies in system output, in command lines, and in command parameters in text.

•Bold type is used for emphasis, for onscreen interface components (window titles, menu names and selections, button and icon names, and so on), and for keyboard keys.

•Monospace typeface is used for command lines, code examples, screen displays, error messages, and user input.

•Sans serif typeface is used for uniform resource locators (URLs).

Related Documents

For additional information on the topics covered in this guide, refer to the following documentation:

•Compaq Array Configuration Utility XE User Guide

•Compaq servers Troubleshooting Guide

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About This Guide

Getting Help

If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations.

Compaq Technical Support

In North America, call the Compaq Technical Support Phone Center at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for worldwide Technical Support Centers are listed on the Compaq website, www.compaq.com.

Be sure to have the following information available before you call Compaq:

•Technical support registration number (if applicable)

•Product serial number

•Product model name and number

•Applicable error messages

•Add-on boards or hardware

•Third-party hardware or software

•Operating system type and revision level

Compaq Website

The Compaq website has information on this product as well as the latest drivers and flash ROM images. You can access the Compaq website at www.compaq.com.

Compaq Authorized Reseller

For the name of your nearest Compaq authorized reseller:

•In the United States, call 1-800-345-1518.

x	Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler

About This Guide

•In Canada, call 1-800-263-5868.

•Elsewhere, see the Compaq website for locations and telephone numbers.

Reader’s Comments

Compaq welcomes your comments on this guide. Please send your comments and suggestions by email to [e-mail].

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1

Features

The Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler is a Wide Ultra3 SCSI hard drive array controller with a 64-MB read/write embedded cache and a Battery Backed Write Cache Enabler, which provides transportable data protection and increases overall controller performance.

Overview of Controller Features

•Has dual Wide Ultra3 SCSI channels supporting up to 14 drives

•Supports the following operating systems:

—Microsoft Windows 2000

—Microsoft Windows NT 4.0

—Novell Netware 5.X and 6.X

—Linux (Refer to the Compaq website for further information about Linux version support.)

—SCO UnixWare 7.XX

•Supports the Compaq Universal Hot-Plug Tape Drive

•Supports drive and array movement to the Smart Array 532, Smart Array 5302/5304 and Smart Array 5i controllers

•Provides backward compatibility with Wide Ultra2 SCSI devices

•Uses a 32or 64-bit PCI bus master interface

•Has a user selectable read or optional write cache allocation from 0-64 MB

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Features

•Has a Battery Backed Write Cache Enabler

•Supports these additional features:

—RAID (0, 1 + 0, 5)

—Online RAID migration between any two levels

—Online array capacity expansion

—Adjustable stripe size

—Performance monitoring with Compaq Insight Managerä

—S.M.A.R.T. paging

—Drive pre-failure notification

—Tagged command queuing

—Multiple logical drives per array

—Compaq Pre-Failure Warranty and Pre-Failure Notification for Compaq drives (requires Compaq Insight Manager)

—Easy-to-use Compaq Array Configuration Utility (ACU) and browser-based Compaq Array Configuration Utility XE (ACU-XE)

—Option ROM Configuration for Arrays (ORCA) Utility

—Redundant ROM

Battery Backed Write Cache Enabler

A Battery Backed Write Cache Enabler is included with the Smart Array 5i Plus Controller. Also called the battery module, this component enables write cache, provides transportable data protection, increases overall controller performance, and maintains any cache data for up to 72 hours.

NOTE: The data protection (and the time limit) also applies if a power outage occurs. When power is restored to the system, an initialization process writes the preserved data to the hard drives.

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Features

The NiMH batteries in the battery module are continuously recharged through a trickle charging process whenever the system power is on. Under normal operating conditions, the battery module lasts for three years before replacement is necessary.

IMPORTANT: The battery module may have a low charge when it is first installed. In this case, a Power-On Self-Test (POST) message 1794 is displayed when the server is powered up (see Appendix F), indicating that the array accelerator is temporarily disabled. No action is required on your part, since the internal circuitry automatically recharges the batteries. The recharge process can take up to four hours. The array controller will function properly during this time, although without the performance advantage of the array accelerator. When the batteries are charged to 79 percent of their capacity, the array accelerator is automatically enabled.

The battery module can be removed from the server without using any tools. For detailed instructions, refer to the documentation that ships with your server and with the option kit.

CAUTION: When using the battery module, observe the following limitations:

•Do not transfer the battery module between different server models.

•Do not add or remove the battery module while array capacity expansion, RAID level migration, or stripe size migration is in progress.

The battery module has two LEDs, one green and one amber. When the battery module is connected to the controller and the server is powered up, the green LED indicates the status of the battery charge. When the battery is connected to the controller and the server is powered down, the amber LED indicates the status of data retention. See Table 1-1 for an interpretation of the possible LED illumination patterns.

CAUTION: After the server is powered down, wait 15 seconds and then check the illumination pattern of the LEDs before unplugging the cable from the battery module.

•If the amber LED blinks after 15 seconds, do not remove the cable from the battery module. The module is backing up data, and data will be lost if the cable is detached.

•If neither LED blinks after 15 seconds, it is safe to remove the cable from the battery module.

When the server is on, review the POST message before plugging or unplugging the cable from the battery module.

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Features

Table 1-1: Battery Module LED Descriptions

Server Status	LED Color	LED Status	Battery Module
			Status
Server is on	Green	On	Fast charging
and has normal
run time
	Green	Off	Trickle charging
	Amber	On	Short in the
			connection of
			one or more of
			the four button
			cells within the
			battery module
	Amber	Blinking	Open in the
			circuit between
			the positive and
			negative
			terminals of the
			battery module
	Amber	Off	Battery module
			status is normal
Server is on	Amber and	On	Temporary lock-
and is in the	green		out state, data
first 30 seconds			was lost due to
after power-up			cable being
			detached
Server is off	Amber	Blinking every	User data held
and is in data		15 seconds	in write cache is
retention mode			being backed
			up

Memory

The Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler has a 64-MB write cache with PC100, CL2 SDRAM memory.

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Features

Controller Interface

The Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler interfaces to the server through a high-performance 32or 64-bit PCI bus that:

•Provides a high-speed path (up to 533 MB/s between the system board and the controller)

•Has multiplexed address and data lines

•Includes a parity protection signal

The Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler is a PCI bus master device conforming to the PCI Local Bus Specification. As a bus master device, it takes control of the PCI bus during high-speed transfers, freeing the system processor to handle application processing or other types of tasks.

SCSI Support

The Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler supports Wide Ultra3 and Wide Ultra2 SCSI devices that use Low Voltage Differential Signaling (LVDS) on the SCSI bus.

The Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler does not support Wide SCSI-3 devices that use the Single-Ended (SE) signaling protocol.

Drive Array Technology

Drive array technology distributes data across a series of hard drives to unite physical drives into one or more logical drives. This technology enables concurrent access to data on multiple drives in the array and yields faster input/output rates than those using non-arrayed drives. You may set each logical drive in the array to a different fault-tolerant configuration. The Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler manages the drive array independent of the host processor.

The Compaq ACU-XE, a browser-based utility, helps you configure the hardware in the way that best suits your needs. Refer to the Compaq SmartStart™ and Support CD for additional information.

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Features

See Appendix C, “Drive Arrays and Fault Tolerance,” for general information about drive arrays.

Fault Management Features

The array controller and the network operating system support several fault management and data reliability features that minimize the impact of hard drive defects on your system.

•Auto Reliability Monitoring (ARM) is a background process that scans hard drives for bad sectors in fault-tolerant logical drives. ARM also verifies the consistency of parity data in logical drives that are using RAID 5. This process assures that you can recover all data successfully if a drive failure occurs in the future. ARM operates only when you select RAID 1 or RAID 5.

•Dynamic sector repair by the controller automatically remaps any sectors that have media faults (detected either during normal operation or by auto reliability monitoring).

•Drive parameter tracking monitors more than 15 drive operational parameters and functional tests, allowing the array controller to detect drive problems and predict drive failure before it occurs. This feature makes possible the Compaq Pre-Failure Warranty on Compaq hard drives.

Parameters that are tracked include read, write, and seek errors; spin-up time; cable problems; and functional tests such as track-to-track seek time, and onethird stroke, and full-stroke seek time.

•Drive failure alert features cause an alert message to be displayed on the system monitor when drive failure occurs. Different Compaq server models use different messages for different situations. These messages are described in your server documentation.

•Interim data recovery occurs if a drive fails in fault-tolerant configurations (RAID 1 or RAID 5). In this situation, the system will still process I/O requests, but at a reduced performance level. Replace the failed drive as soon as possible to restore performance and full fault tolerance for that logical drive. Otherwise, if another hard drive fails before data has been rebuilt, the logical volume will fail and data will be lost. See Appendix D for more information about recovering from drive failure.

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Features

•Predictive failure alert is a powerful problem-prevention feature that warns you when a drive failure is imminent. This feature allows you to take corrective action with minimal effect on critical business operations. Your system must use Compaq Insight Manager and a Compaq Smart Array controller to benefit from predictive failure alert.

Instructions for using the predictive failure alert feature can be found in the documentation for Compaq Insight Manager software and Compaq Management Agents. This documentation is located on the Compaq Management CD.

NOTE: An online spare will not become active and start rebuilding after a predictive failure alert, because the degraded drive has not actually failed yet and is still online. The online spare is activated only after a drive in the array has failed.

•POST or the Array Diagnostics Utility (ADU) also reveals imminent drive failure.

•Recovery ROM is a controller redundancy feature that ensures continuous system availability by providing a backup ROM. This feature protects against corruption of a ROM image (caused, for example, by power fluctuation during ROM upgrade). If corruption occurs, the server automatically restarts using the remaining good copy of the ROM image.

When you upgrade the ROM, the inactive image (the one not being used by the system) is upgraded. There is not normally any noticeable difference in operation. When you use Recovery ROM for the first time, however, the backup ROM images are upgraded, causing a boot delay of about 20 seconds.

Other Compaq options, such as Compaq Insight Manager, provide additional drive failure features. See your Compaq authorized reseller for more information about these products.

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2

Installation Overview

The details of the steps required to install the controller depend on whether the server has an operating system installed and contains data. The flowcharts in Figure 2-1 and Figure 2-2 summarize the installation procedures for the most common scenarios.

1Install the controller hardware (Chapter 3), if it is not pre-installed.

5Set the boot controller (Chapter 6).

:

6Create at least one logical drive and format it (Chapter 7).

:

7Install the operating system and device drivers (Chapter 8).

. . . . . . .

. . . . . . .

. . . . . . .

2Update the system firmware (Chapter 4).

:

3Update the controller firmware (Chapter 5).

:

4Configure the system (Chapter 6).

8Create additional logical drives if desired and format them

(Chapter 7).

Figure 2-1: Controller installation in a new system

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Installation Overview

1Back up data (required if migrating from a non-array controller).

5	If using the System
	Configuration Utility,
	update the system
	partition (Chapter 5).
	:
6	Install the device
	driver for your
	operating system
	(Chapter 8).
	:
7	Update Compaq

Insight Manager Agents if new versions are available (Chapter 8).

:

8Create and format additional logical drives if desired (Chapter 7).

. . . . . . . . .

. . . . . . . . .

. . . . . . . . .

2Update the system firmware (Chapter 4).

:

3Install the controller hardware (Chapter 3).

:

4Update the controller firmware (Chapter 5).

9If migrating from a nonarray controller, restore data from backup.

Figure 2-2: Controller installation in a previously configured system

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Installing the Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler

WARNING: To reduce the risk of personal injury or damage to the equipment, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

Many servers are also capable of producing energy levels that are considered hazardous. These servers are to be serviced by qualified personnel trained to deal with these hazards. Do not remove enclosures or attempt to bypass any interlocks that may be provided for the purpose of removing these hazardous conditions.

Consult the safety information and user documentation provided with your server before attempting the installation.

To install the Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler:

1. Back up all data. This step is mandatory.

CAUTION: Back up all data stored on existing drives before installing the controller. All data stored on non-array drives is destroyed when the new controller is installed.

2.Close all applications.

3.Power down the server.

CAUTION: In systems using external data storage, be sure that the server is the first unit powered down and the last to be powered back up. Doing this ensures that the system will not erroneously mark the drives as failed.

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Installing the Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler

4.Power down any peripheral devices attached to the server.

5.Unplug the AC power cord from the outlet, then from the server.

6.Disconnect any peripheral devices from the server.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components and hot-plug hard drives to cool before touching them.

7.Remove or open the access panel.

8.Install the Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler option. Refer to the documentation that ships with your server and with the option kit.

9.Restore all data from the backup you performed in step 1.

CAUTION: Any information that was not backed up before installation is permanently deleted when the system is powered up.

10.Use the Smart Array 5i Plus Controller utilities for configuration:

a.Run the ORCA utility to configure the first array and logical drive.

b.Install your operating system.

c.Run ACU-XE tools to configure and manage server storage with the Smart Array 5i Plus Controller.

Installation is complete.

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4

Updating the System Firmware

Before installing an array controller in a Compaq server, update the system firmware by running the System ROMPaqTM utility.

NOTE: This utility is not to be confused with the Options ROMPaq utility (see Chapter 5), which is used to update the firmware on server options and SCSI drives.

The System ROMPaq utility has two main sources:

•The SmartStart and Support Software CD that is either shipped with your server or available directly from Compaq

•The downloadable SoftPaqTM file on the Compaq website

If your server has a bootable CD-ROM drive, you can run System ROMPaq directly from the CD. Otherwise, you must run System ROMPaq from a diskette created from either the CD or from the SoftPaq file.

IMPORTANT: Compare the version numbers of the System ROMPaq utility from these two sources. If the CD version is older, use the SoftPaq file instead.

If your system uses the System Configuration Utility (SCU), you may also need to update the system partition to complete the system update.

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Updating the System Firmware

Running System ROMPaq from the CD

1.Boot the server from the SmartStart and Support Software CD.

2.On the Compaq System Utilities screen, select Run ROMPaq.

3.Follow the on-screen prompts and instructions to reprogram your system ROM.

Running System ROMPaq from Diskette

To run System ROMPaq from diskette, you must first create a System ROMPaq diskette from the CD or from the appropriate SoftPaq file.

Creating a System ROMPaq Diskette from the CD

1.Insert the SmartStart and Support Software CD into the CD-ROM drive tray of a server with a bootable CD-ROM drive.

2.Restart the server.

3.On the Compaq System Utilities screen, select Create Support Software.

4.On the Diskette Builder menu screen, scroll through the list and select System ROMPaq Firmware Upgrade Diskette, and then click Next.

5.Click Create Diskettes Only, and then click Next.

6.Follow the remaining instructions on the screen to create the System ROMPaq diskette.

7.To update the firmware, follow the procedure given in the section “Using the Diskette.”

Creating a System ROMPaq Diskette from the SoftPaq File

1.Create a temporary directory on your hard drive.

2.Go to the Compaq website, www.compaq.com.

3.Locate the page containing the SoftPaq file for the System ROMPaq utility.

4.Click the link for the System ROMPaq SoftPaq file.

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Updating the System Firmware

5.Click Download, and then direct the download to the temporary directory that you created.

6.Click Save.

7.Execute the downloaded SoftPaq file and follow the on-screen instructions to create the System ROMPaq diskette.

8.To update the firmware, follow the procedure given in the section “Using the Diskette.”

Using the Diskette

1.With the server powered down, place the System ROMPaq diskette in the diskette drive.

2.Power up the server.

3.When the Welcome screen is displayed, press the Enter key.

4.When the Select A Device screen is displayed, select your server from the list of programmable devices, and then press the Enter key.

The Select An Image screen is displayed, showing the following information:

Device to reprogram: Current ROM revision: Select Firmware Images:

your server

date of existing ROM version date of latest ROM version

5.Press the Enter key. The Caution screen is displayed.

6.Press the Enter key. The following message is displayed:

Reprogramming Firmware

Do not interrupt the reprogramming process. You will be notified when reprogramming is complete.

7.When reprogramming has finished, press the Esc key to exit the utility.

8.Remove the System ROMPaq diskette and restart the server.

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5

Updating the Controller Firmware

You can update the firmware on Compaq options by using the Options ROMPaq utility. There are two versions of this utility: Options ROMPaq for Array Controllers and Options ROMPaq for Internal (SCSI Attached) Drives.

If you purchased your server with an array controller already installed, you do not need to run this utility during server installation. However, if you have older Smart Array Controllers or other Compaq options (such as drives), run Options ROMPaq to make sure that these devices have the latest firmware. Compaq recommends that you run the latest Options ROMPaq on all Compaq array controllers whenever new versions of the utility are released.

The Options ROMPaq utility has two main sources:

•Smart Array Controller Support Software CD

•The downloadable SoftPaq file on the Compaq website

If your server has a bootable CD-ROM drive, you can run Options ROMPaq directly from the Smart Array Controller Support Software CD. Otherwise, you must run Options ROMPaq from a diskette created from the CD or from the SoftPaq file.

IMPORTANT: Compare the version numbers of the Options ROMPaq utility from these two sources. If the CD versions are older, use the SoftPaq file instead.

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Updating the Controller Firmware

Running Options ROMPaq from the Smart Array Controller Support Software CD

1.Place the Smart Array Controller Support Software CD in the server CD-ROM drive.

2.Restart the server.

3.When the Compaq System Utilities screen is displayed, select Run Options ROMPaq and then press the Enter key.

4.When the Welcome screen is displayed, press the Enter key.

5.On the Select A Device screen, select All Compaq Smart Array nnnn

Controller(s) from the list of programmable devices, and then press the Enter key.

6.The action that you must now take depends on the message on the screen:

—If the screen message reads as follows, press the Enter key, and then go to step 8 of these instructions:

The ROM image files found for the device selected are not newer than the current ROM image

—If the ROM firmware currently on the controller is older than that on the Options ROMPaq diskette, then the screen message reads as follows:

Device to reprogram: All Compaq Smart Array nnnn Controller(s)

Controller(s) Current ROM revision: Compaq Smart Array

nnnn Controller x.xx

Select Firmware Images: Compaq Smart Array nnnn Controller y.yy

In this case, press the Enter key and then go to step 7.

7.Review the information on the Caution screen, and then press the Enter key to reprogram the controller ROM.

The following message is displayed:

Reprogramming Firmware

Do not interrupt the reprogramming process. You will be notified when reprogramming is complete.

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Updating the Controller Firmware

8.When reprogramming of the controller ROM is finished, you can reprogram more options or exit the utility.

—To reprogram another Compaq option, press the Enter key, and then repeat steps 5 through 7.

—If you have finished reprogramming Compaq options, press the Esc key to exit the utility.

9.Remove the CD and restart the server.

Running Options ROMPaq from Diskettes

To run Options ROMPaq from diskette, first create Options ROMPaq diskettes from one of the CDs or from the appropriate SoftPaq file.

Creating Diskettes Using the Smart Array Controller Support

Software CD

1.Insert the Smart Array Controller Support Software CD into the server CD-ROM drive tray.

2.Open the OPTRMDSK folder on the CD and execute the QRST5.EXE file.

3.Follow the on-screen prompts to create the set of Options ROMPaq diskettes.

4.To complete the firmware update, follow the procedure given in the section “Using the Diskettes.”

Creating Diskettes Using the SmartStart and Support Software CD

1.Insert the SmartStart and Support Software CD into the CD-ROM drive tray of a server with a bootable CD-ROM drive.

2.Restart the server.

3.On the Compaq System Utilities screen, select Create Support Software.

4.On the Diskette Builder menu screen, scroll through the list and select Options ROMPaq, and then click Next.

5.Click Create Diskettes Only and then click Next.

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Updating the Controller Firmware

6.Follow the remaining on-screen instructions to create the Options ROMPaq diskettes.

7.To complete the firmware update, follow the procedure given in the section “Using the Diskettes.”

Creating Diskettes Using the SoftPaq File

1.Create a temporary directory on your hard drive.

2.On the Compaq website, locate the page containing the SoftPaq file for the Options ROMPaq utility.

3.Click the link for the Options ROMPaq SoftPaq file.

4.Click Download, and direct the download to the temporary directory that you created.

5.Click Save.

6.Execute the downloaded SoftPaq file and follow the on-screen instructions to create the diskette. Up to six diskettes are needed for the Options ROMPaq SoftPaq file.

7.To complete the firmware update, follow the procedure given in the section “Using the Diskettes.”

Using the Diskettes

1.Be sure that the server is off.

2.Insert the first Options ROMPaq diskette into the diskette drive.

3.Restart the server.

4.When the Welcome screen is displayed, press the Enter key. The Select a Device screen is displayed.

If the controller that you want to update the firmware for is on the list of programmable devices, select it and press the Enter key. (If it is not present, you are prompted to insert the remaining diskettes for devices not listed on the first diskette.)

5.The action that you must now take depends on the message on the screen:

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Updating the Controller Firmware

—If the screen message reads as follows, press the Enter key, and then go to step 8 of these instructions:

The ROM image files found for the device selected are not newer than the current ROM image

—If the ROM firmware currently on the controller is older than that on the Options ROMPaq diskette, then the screen message reads as follows:

Device to reprogram: All Compaq Smart Array nnnn Controller(s)

Controller(s) Current ROM revision: Compaq Smart Array

nnnn Controller x.xx

Select Firmware Images: Compaq Smart Array nnnn Controller y.yy

In this case, press the Enter key and then go to step 7.

6.Review the information on the Caution screen, and then press the Enter key to reprogram the controller ROM.

The following message is displayed:

Reprogramming Firmware

Do not interrupt the reprogramming process. You will be notified when reprogramming is complete.

7.When the reprogramming of the controller ROM is finished, you can reprogram more options or exit the utility.

—To reprogram another Compaq option, press the Enter key, and then repeat steps 5 through 7.

—If you have finished reprogramming Compaq options, press the Esc key to exit the utility.

8.Remove the Options ROMPaq diskette and restart the server.

Updating the System Partition

If you are installing the controller on a server that was previously configured with SCU, you must now use this utility to update the system partition.

NOTE: If your server uses the ROM-Based Setup Utility (RBSU), you do not need to run SCU.

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