HP PROLIANT ML370 G2, PROLIANT DL360 G2 User Manual
Compaq Smart Array 5i Plus
Controller and Battery Backed Write
Cache Enabler
User Guide
Part Number 266328-001
March 2002 (First Edition)
© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, Compaq Insight Manager, ProLiant, ROMPaq, SmartStart, and
SoftPaq are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or
other countries. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of
Microsoft Corporation in the U.S. and/or other countries.
All other product names mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to
change without notice. The warranties for Compaq products are set forth in the express limited
warranty statements accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler
March 2002 (First Edition)
Part Number 266328-001
Contents
About This Guide
Important Safety Information ...........................................................................................vii
Symbols on Equipment..................................................................................................... vii
Symbols in Text............................................................................................................... viii
Text Conventions............................................................................................................... ix
Related Documents............................................................................................................ ix
Getting Help........................................................................................................................ x
Compaq Technical Support.......................................................................................... x
Compaq Website .......................................................................................................... x
Compaq Authorized Reseller ....................................................................................... x
Reader’s Comments........................................................................................................... xi
Chapter 1
Features
Overview of Controller Features .....................................................................................1-1
Battery Backed Write Cache Enabler........................................................................ 1-2
Memory..................................................................................................................... 1-4
Controller Interface ...................................................................................................1-5
SCSI Support............................................................................................................. 1-5
Drive Array Technology ...........................................................................................1-5
Fault Management Features.............................................................................................1-6
Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler iii
Contents
Chapter 2
Installation Overview
Chapter 3
Installing the Smart Array 5i Plus Controller and Battery Backed
Write Cache Enabler
Chapter 4
Updating the System Firmware
Running System ROMPaq from the CD......................................................................... 4-2
Running System ROMPaq from Diskette....................................................................... 4-2
Creating a System ROMPaq Diskette from the CD ................................................. 4-2
Creating a System ROMPaq Diskette from the SoftPaq File................................... 4-2
Using the Diskette .................................................................................................... 4-3
Chapter 5
Updating the Controller Firmware
Running Options ROMPaq from the Smart Array Controller Support Software CD..... 5-2
Running Options ROMPaq from Diskettes..................................................................... 5-3
Creating Diskettes Using the Smart Array Controller Support Software CD .......... 5-3
Creating Diskettes Using the SmartStart and Support Software CD........................ 5-3
Creating Diskettes Using the SoftPaq File ............................................................... 5-4
Using the Diskettes................................................................................................... 5-4
Updating the System Partition ........................................................................................ 5-5
Chapter 6
Configuring the System
Using RBSU.................................................................................................................... 6-1
Using ORCA ................................................................................................................... 6-3
Chapter 7
Configuring an Array
Using ORCA ................................................................................................................... 7-3
Using ACU...................................................................................................................... 7-5
Running ACU from CD............................................................................................ 7-6
Running ACU while Online ..................................................................................... 7-6
ACU Screen Descriptions......................................................................................... 7-7
iv Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler
Typical Manual Configuration Procedures in ACU................................................ 7-18
Using CPQONLIN......................................................................................................... 7-28
Running CPQONLIN..............................................................................................7-29
Typical Manual Configuration Procedures in CPQONLIN.................................... 7-32
Chapter 8
Installing the Device Drivers
Using the Smart Array Controller Support Software CD ................................................ 8-1
Using the SmartStart and Support Software CD..............................................................8-1
Updating the Compaq Insight Manager Agents ..............................................................8-2
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers ............................................................ A-1
Federal Communications Commission Notice ............................................................... A-1
Class A Equipment................................................................................................... A-2
Class B Equipment................................................................................................... A-2
Declaration of Conformity for Products Marked with the FCC Logo,
United States Only ................................................................................................... A-3
Modifications ........................................................................................................... A-3
Cables....................................................................................................................... A-4
Canadian Notice (Avis Canadien) .................................................................................. A-4
Class A Equipment................................................................................................... A-4
Class B Equipment................................................................................................... A-4
Mouse Compliance Statement........................................................................................ A-4
European Union Notice .................................................................................................. A-5
Japanese Notice ..............................................................................................................A-6
Taiwanese Notice............................................................................................................ A-6
Laser Device ................................................................................................................... A-7
Laser Safety Warnings .............................................................................................A-7
Compliance with CDRH Regulations ...................................................................... A-7
Compliance with International Regulations............................................................. A-7
Laser Product Label .................................................................................................A-8
Laser Information..................................................................................................... A-8
Battery Replacement Notice........................................................................................... A-9
Contents
Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler v
Contents
Appendix B
Electrostatic Discharge
Grounding Methods ........................................................................................................B-2
Appendix C
Drive Arrays and Fault Tolerance
What Is a Drive Array? ...................................................................................................C-1
Fault-Tolerance Methods ................................................................................................C-5
RAID 0—No Fault Tolerance ..................................................................................C-5
RAID 1+0—Drive Mirroring ...................................................................................C-6
RAID 5—Distributed Data Guarding.......................................................................C-8
Other Fault-Tolerance Options ...............................................................................C-11
Appendix D
Hard Drive Installation and Replacement
General Information About Hard Drive Failure..............................................................D-1
Recognizing Drive Failure........................................................................................D-2
Compromised Fault Tolerance .................................................................................D-5
Automatic Data Recovery.........................................................................................D-6
General Aspects of Drive Replacement ..........................................................................D-7
Drive Failure During Rebuild...................................................................................D-8
Moving Drives and Arrays..............................................................................................D-9
Upgrading Disk Drive Capacity .............................................................................D-11
Expanding and Extending Capacity........................................................................D-11
Appendix E
Probability of Logical Drive Failure
Appendix F
POST Error Messages
Appendix G
Questions and Answers
Glossary
Index
vi Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler
This guide provides step-by-step instructions for installation, and reference
information for operation and troubleshooting for the Compaq Smart Array 5i Plus
Controller and Battery Backed Write Cache Enabler.
Important Safety Information
Before installing this product, read the Important Safety Information document
provided.
Symbols on Equipment
The following symbols may be placed on equipment to indicate the presence of
potentially hazardous conditions.
WARNING: This symbol, in conjunction with any of the following symbols,
indicates the presence of a potential hazard. The potential for injury exists if
warnings are not observed. Consult your documentation for specific details.
About This Guide
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler vii
About This Guide
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into this
receptacle.
This symbol indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
These symbols, on power supplies or systems, indicate that the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from the
system.
This symbol indicates that the component exceeds the recommended
weight for one individual to handle safely.
Weight in kg
Weight in lb
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
viii Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler
CAUTION: Text set off in this manner indicates that failure to follow directions could
result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of
information.
Text Conventions
This document uses the following conventions:
• Italic type indicates complete titles of manuals or variables. Variables include
information that varies in system output, in command lines, and in command
parameters in text.
• Bold type is used for emphasis, for onscreen interface components (window
titles, menu names and selections, button and icon names, and so on), and for
keyboard keys.
About This Guide
Monospace typeface is used for command lines, code examples, screen
•
displays, error messages, and user input.
• Sans serif typeface is used for uniform resource locators (URLs).
Related Documents
For additional information on the topics covered in this guide, refer to the following
documentation:
• Compaq Array Configuration Utility XE User Guide
• Compaq servers Troubleshooting Guide
Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler ix
About This Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you can get
further information and other help in the following locations.
Compaq Technical Support
In North America, call the Compaq Technical Support Phone Center at
1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. For
continuous quality improvement, calls may be recorded or monitored. Outside North
America, call the nearest Compaq Technical Support Phone Center. Telephone
numbers for worldwide Technical Support Centers are listed on the Compaq website,
www.compaq.com.
Be sure to have the following information available before you call Compaq:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Applicable error messages
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
Compaq Website
The Compaq website has information on this product as well as the latest drivers and
flash ROM images. You can access the Compaq website at
www.compaq.com.
Compaq Authorized Reseller
For the name of your nearest Compaq authorized reseller:
• In the United States, call 1-800-345-1518.
x Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler
• In Canada, call 1-800-263-5868.
• Elsewhere, see the Compaq website for locations and telephone numbers.
Reader’s Comments
Compaq welcomes your comments on this guide. Please send your comments and
suggestions by email to
ServerDocumentation@compaq.com.
About This Guide
Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler xi
The Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler is a
Wide Ultra3 SCSI hard drive array controller with a 64-MB read/write embedded
cache and a Battery Backed Write Cache Enabler, which provides transportable data
protection and increases overall controller performance.
Overview of Controller Features
• Has dual Wide Ultra3 SCSI channels supporting up to 14 drives
• Supports the following operating systems:
— Microsoft Windows 2000
— Microsoft Windows NT 4.0
— Novell Netware 5.X and 6.X
— Linux (Refer to the Compaq website for further information about Linux
version support.)
1
Features
— SCO UnixWare 7.XX
• Supports the Compaq Universal Hot-Plug Tape Drive
• Supports drive and array movement to the Smart Array 532, Smart Array
5302/5304 and Smart Array 5i controllers
• Provides backward compatibility with Wide Ultra2 SCSI devices
• Uses a 32- or 64-bit PCI bus master interface
• Has a user selectable read or optional write cache allocation from 0-64 MB
Compaq Smart Array 5i Plus Controller User Guide 1-1
Features
• Has a Battery Backed Write Cache Enabler
• Supports these additional features:
— RAID (0, 1 + 0, 5)
— Online RAID migration between any two levels
— Online array capacity expansion
— Adjustable stripe size
— Performance monitoring with Compaq Insight Managerä
— S.M.A.R.T. paging
— Drive pre-failure notification
— Tagged command queuing
— Multiple logical drives per array
— Compaq Pre-Failure Warranty and Pre-Failure Notification for Compaq
drives (requires Compaq Insight Manager)
— Easy-to-use Compaq Array Configuration Utility (ACU) and browser-based
Compaq Array Configuration Utility XE (ACU-XE)
— Option ROM Configuration for Arrays (ORCA) Utility
— Redundant ROM
Battery Backed Write Cache Enabler
A Battery Backed Write Cache Enabler is included with the Smart Array 5i Plus
Controller. Also called the battery module, this component enables write cache,
provides transportable data protection, increases overall controller performance, and
maintains any cache data for up to 72 hours.
NOTE: The data protection (and the time limit) also applies if a power outage occurs. When
power is restored to the system, an initialization process writes the preserved data to the hard
drives.
1-2 Compaq Smart Array 5i Plus Controller User Guide
Features
The NiMH batteries in the battery module are continuously recharged through a
trickle charging process whenever the system power is on. Under normal operating
conditions, the battery module lasts for three years before replacement is necessary.
IMPORTANT: The battery module may have a low charge when it is first installed. In this
case, a Power-On Self-Test (POST) message 1794 is displayed when the server is powered
up (see Appendix F), indicating that the array accelerator is temporarily disabled. No action is
required on your part, since the internal circuitry automatically recharges the batteries. The
recharge process can take up to four hours. The array controller will function properly during
this time, although without the performance advantage of the array accelerator. When the
batteries are charged to 79 percent of their capacity, the array accelerator is automatically
enabled.
The battery module can be removed from the server without using any tools. For
detailed instructions, refer to the documentation that ships with your server and with
the option kit.
CAUTION: When using the battery module, observe the following limitations:
• Do not transfer the battery module between different server models.
• Do not add or remove the battery module while array capacity expansion, RAID
level migration, or stripe size migration is in progress.
The battery module has two LEDs, one green and one amber. When the battery
module is connected to the controller and the server is powered up, the green LED
indicates the status of the battery charge. When the battery is connected to the
controller and the server is powered down, the amber LED indicates the status of data
retention. See Table 1-1 for an interpretation of the possible LED illumination
patterns.
CAUTION: After the server is powered down, wait 15 seconds and then check the
illumination pattern of the LEDs before unplugging the cable from the battery module.
• If the amber LED blinks after 15 seconds, do not remove the cable from the
battery module. The module is backing up data, and data will be lost if the cable
is detached.
• If neither LED blinks after 15 seconds, it is safe to remove the cable from the
battery module.
When the server is on, review the POST message before plugging or unplugging the
cable from the battery module.
Compaq Smart Array 5i Plus Controller User Guide 1-3
Features
Table 1-1: Battery Module LED Descriptions
Server Status LED Color LED Status Battery Module
Status
Server is on
and has normal
run time
Server is on
and is in the
first 30 seconds
after power-up
Server is off
and is in data
retention mode
Green On Fast charging
Green Off Trickle charging
Amber On Short in the
connection of
one or more of
the four button
cells within the
battery module
Amber Blinking Open in the
circuit between
the positive and
negative
terminals of the
battery module
Amber Off Battery module
status is normal
Amber and
green
Amber Blinking every
On Temporary lock-
out state, data
was lost due to
cable being
detached
User data held
15 seconds
in write cache is
being backed
up
Memory
The Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler has a
64-MB write cache with PC100, CL2 SDRAM memory.
1-4 Compaq Smart Array 5i Plus Controller User Guide
Controller Interface
The Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler
interfaces to the server through a high-performance 32- or 64-bit PCI bus that:
• Provides a high-speed path (up to 533 MB/s between the system board and the
controller)
• Has multiplexed address and data lines
• Includes a parity protection signal
The Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler is a PCI
bus master device conforming to the PCI Local Bus Specification. As a bus master
device, it takes control of the PCI bus during high-speed transfers, freeing the system
processor to handle application processing or other types of tasks.
SCSI Support
The Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler
supports Wide Ultra3 and Wide Ultra2 SCSI devices that use Low Voltage
Differential Signaling (LVDS) on the SCSI bus.
Features
The Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler does
not support Wide SCSI-3 devices that use the Single-Ended (SE) signaling protocol.
Drive Array Technology
Drive array technology distributes data across a series of hard drives to unite physical
drives into one or more logical drives. This technology enables concurrent access to
data on multiple drives in the array and yields faster input/output rates than those
using non-arrayed drives. You may set each logical drive in the array to a different
fault-tolerant configuration. The Smart Array 5i Plus Controller and Battery Backed
Write Cache Enabler manages the drive array independent of the host processor.
The Compaq ACU-XE, a browser-based utility, helps you configure the hardware in
the way that best suits your needs. Refer to the Compaq SmartStart™ and Support
CD for additional information.
Compaq Smart Array 5i Plus Controller User Guide 1-5
Features
See Appendix C, “Drive Arrays and Fault Tolerance,” for general information about
drive arrays.
Fault Management Features
The array controller and the network operating system support several fault
management and data reliability features that minimize the impact of hard drive
defects on your system.
• Auto Reliability Monitoring (ARM) is a background process that scans hard
drives for bad sectors in fault-tolerant logical drives. ARM also verifies the
consistency of parity data in logical drives that are using RAID 5. This process
assures that you can recover all data successfully if a drive failure occurs in the
future. ARM operates only when you select RAID 1 or RAID 5.
• Dynamic sector repair by the controller automatically remaps any sectors that
have media faults (detected either during normal operation or by auto reliability
monitoring).
• Drive parameter tracking monitors more than 15 drive operational parameters
and functional tests, allowing the array controller to detect drive problems and
predict drive failure before it occurs. This feature makes possible the Compaq
Pre-Failure Warranty on Compaq hard drives.
Parameters that are tracked include read, write, and seek errors; spin-up time;
cable problems; and functional tests such as track-to-track seek time, and onethird stroke, and full-stroke seek time.
• Drive failure alert features cause an alert message to be displayed on the
system monitor when drive failure occurs. Different Compaq server models use
different messages for different situations. These messages are described in your
server documentation.
• Interim data recovery occurs if a drive fails in fault-tolerant configurations
(RAID 1 or RAID 5). In this situation, the system will still process I/O requests,
but at a reduced performance level. Replace the failed drive as soon as possible
to restore performance and full fault tolerance for that logical drive. Otherwise, if
another hard drive fails before data has been rebuilt, the logical volume will fail
and data will be lost. See Appendix D for more information about recovering
from drive failure.
1-6 Compaq Smart Array 5i Plus Controller User Guide
Features
• Predictive failure alert is a powerful problem-prevention feature that warns you
when a drive failure is imminent. This feature allows you to take corrective
action with minimal effect on critical business operations. Your system must use
Compaq Insight Manager and a Compaq Smart Array controller to benefit from
predictive failure alert.
Instructions for using the predictive failure alert feature can be found in the
documentation for Compaq Insight Manager software and Compaq Management
Agents. This documentation is located on the Compaq Management CD.
NOTE: An online spare will not become active and start rebuilding after a predictive
failure alert, because the degraded drive has not actually failed yet and is still online. The
online spare is activated only after a drive in the array has failed.
• POST or the Array Diagnostics Utility (ADU) also reveals imminent drive
failure.
• Recovery ROM is a controller redundancy feature that ensures continuous
system availability by providing a backup ROM. This feature protects against
corruption of a ROM image (caused, for example, by power fluctuation during
ROM upgrade). If corruption occurs, the server automatically restarts using the
remaining good copy of the ROM image.
When you upgrade the ROM, the inactive image (the one not being used by the
system) is upgraded. There is not normally any noticeable difference in
operation. When you use Recovery ROM for the first time, however, the backup
ROM images are upgraded, causing a boot delay of about 20 seconds.
Other Compaq options, such as Compaq Insight Manager, provide additional drive
failure features. See your Compaq authorized reseller for more information about
these products.
Compaq Smart Array 5i Plus Controller User Guide 1-7
2
Installation Overview
The details of the steps required to install the controller depend on whether the server
has an operating system installed and contains data. The flowcharts in Figure 2-1 and
Figure 2-2 summarize the installation procedures for the most common scenarios.
Install the controller
1
hardware (Chapter 3), if
it is not pre-installed.
Set the boot controller
5
(Chapter 6).
:
Create at least one
6
logical drive and format
it (Chapter 7).
:
Install the operating
7
system and device
drivers (Chapter 8).
Figure 2-1: Controller installation in a new system
. . . . . . .
. . . . . . .
. . . . . . .
Update the system
2
firmware (Chapter 4).
Update the controller
3
firmware (Chapter 5).
Configure the system
4
(Chapter 6).
Create additional logical
8
drives if desired and
format them
(Chapter 7).
:
:
Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler User Guide 2-1
Installation Overview
Back up data
1
(required if migrating
from a non-array
controller).
If using the System
5
Configuration Utility,
update the system
partition (Chapter 5).
Install the device
6
driver for your
operating system
(Chapter 8).
Update Compaq
7
Insight Manager
Agents if new versions
are available
(Chapter 8).
Update the system
2
. . . . . . . . .
. . . . . . . . .
:
:
firmware (Chapter 4).
Install the controller
3
hardware (Chapter 3).
Update the controller
4
firmware (Chapter 5).
:
:
:
Create and format
8
additional logical
drives if desired
(Chapter 7).
. . . . . . . . .
If migrating from a non-
9
array controller, restore
data from backup.
Figure 2-2: Controller installation in a previously
configured system
2-2 Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler User Guide
3
Installing the Smart Array 5i Plus Controller and
Battery Backed Write Cache Enabler
WARNING: To reduce the risk of personal injury or damage to the equipment,
be aware of the precautions you need to follow when setting up the system or
handling parts. A discharge of static electricity from a finger or other
conductor may damage system boards or other static-sensitive devices.
Many servers are also capable of producing energy levels that are considered
hazardous. These servers are to be serviced by qualified personnel trained to
deal with these hazards. Do not remove enclosures or attempt to bypass any
interlocks that may be provided for the purpose of removing these hazardous
conditions.
Consult the safety information and user documentation provided with your
server before attempting the installation.
To install the Smart Array 5i Plus Controller and Battery Backed Write Cache
Enabler:
1. Back up all data. This step is mandatory.
CAUTION: Back up all data stored on existing drives before installing the
controller. All data stored on non-array drives is destroyed when the new
controller is installed.
2. Close all applications.
3. Power down the server.
CAUTION: In systems using external data storage, be sure that the server is the
first unit powered down and the last to be powered back up. Doing this ensures
that the system will not erroneously mark the drives as failed.
Compaq Smart Start 5i Plus Controller and Battery Backed Write Cache Enabler User Guide 3-1
Installing the Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler
4. Power down any peripheral devices attached to the server.
5. Unplug the AC power cord from the outlet, then from the server.
6. Disconnect any peripheral devices from the server.
WARNING: To reduce the risk of personal injury from hot surfaces, allow
the internal system components and hot-plug hard drives to cool before
touching them.
7. Remove or open the access panel.
8. Install the Smart Array 5i Plus Controller and Battery Backed Write Cache
Enabler option. Refer to the documentation that ships with your server and with
the option kit.
9. Restore all data from the backup you performed in step 1.
CAUTION: Any information that was not backed up before installation is
permanently deleted when the system is powered up.
10. Use the Smart Array 5i Plus Controller utilities for configuration:
a. Run the ORCA utility to configure the first array and logical drive.
b. Install your operating system.
c. Run ACU-XE tools to configure and manage server storage with the
Smart Array 5i Plus Controller.
Installation is complete.
3-2 Compaq Smart Start 5i Plus Controller and Battery Backed Write Cache Enabler User Guide
4
Updating the System Firmware
Before installing an array controller in a Compaq server, update the system firmware
by running the System ROMPaq
NOTE: This utility is not to be confused with the Options ROMPaq utility (see Chapter 5),
which is used to update the firmware on server options and SCSI drives.
The System ROMPaq utility has two main sources:
• The SmartStart and Support Software CD that is either shipped with your server
or available directly from Compaq
• The downloadable SoftPaq
If your server has a bootable CD-ROM drive, you can run System ROMPaq directly
from the CD. Otherwise, you must run System ROMPaq from a diskette created from
either the CD or from the SoftPaq file.
IMPORTANT: Compare the version numbers of the System ROMPaq utility from these two
sources. If the CD version is older, use the SoftPaq file instead.
If your system uses the System Configuration Utility (SCU), you may also need to
update the system partition to complete the system update.
TM
utility.
TM
file on the Compaq website
Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler User Guide 4-1
Updating the System Firmware
Running System ROMPaq from the CD
1. Boot the server from the SmartStart and Support Software CD.
2. On the Compaq System Utilities screen, select Run ROMPaq.
3. Follow the on-screen prompts and instructions to reprogram your system ROM.
Running System ROMPaq from Diskette
To run System ROMPaq from diskette, you must first create a System ROMPaq
diskette from the CD or from the appropriate SoftPaq file.
Creating a System ROMPaq Diskette from the CD
1. Insert the SmartStart and Support Software CD into the CD-ROM drive tray of a
server with a bootable CD-ROM drive.
2. Restart the server.
3. On the Compaq System Utilities screen, select Create Support Software.
4. On the Diskette Builder menu screen, scroll through the list and select System
ROMPaq Firmware Upgrade Diskette, and then click Next.
5. Click Create Diskettes Only, and then click Next.
6. Follow the remaining instructions on the screen to create the System ROMPaq
diskette.
7. To update the firmware, follow the procedure given in the section “Using the
Diskette.”
Creating a System ROMPaq Diskette from the SoftPaq File
1. Create a temporary directory on your hard drive.
2. Go to the Compaq website,
3. Locate the page containing the SoftPaq file for the System ROMPaq utility.
4. Click the link for the System ROMPaq SoftPaq file.
4-2 Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler User Guide
www.compaq.com.
5. Click Download, and then direct the download to the temporary directory that
you created.
6. Click Save.
7. Execute the downloaded SoftPaq file and follow the on-screen instructions to
create the System ROMPaq diskette.
8. To update the firmware, follow the procedure given in the section “Using the
Diskette.”
Using the Diskette
1. With the server powered down, place the System ROMPaq diskette in the
diskette drive.
2. Power up the server.
3. When the Welcome screen is displayed, press the Enter key.
4. When the Select A Device screen is displayed, select your server from the list of
programmable devices, and then press the Enter key.
The Select An Image screen is displayed, showing the following information:
Updating the System Firmware
Device to reprogram: your server
Current ROM revision: date of existing ROM version
Select Firmware Images: date of latest ROM version
5. Press the Enter key. The Caution screen is displayed.
6. Press the Enter key. The following message is displayed:
Reprogramming Firmware
Do not interrupt the reprogramming process. You will be notified when
reprogramming is complete.
7. When reprogramming has finished, press the Esc key to exit the utility.
8. Remove the System ROMPaq diskette and restart the server.
Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler User Guide 4-3
5
Updating the Controller Firmware
You can update the firmware on Compaq options by using the Options ROMPaq
utility. There are two versions of this utility: Options ROMPaq for Array Controllers
and Options ROMPaq for Internal (SCSI Attached) Drives.
If you purchased your server with an array controller already installed, you do not
need to run this utility during server installation. However, if you have older Smart
Array Controllers or other Compaq options (such as drives), run Options ROMPaq to
make sure that these devices have the latest firmware. Compaq recommends that you
run the latest Options ROMPaq on all Compaq array controllers whenever new
versions of the utility are released.
The Options ROMPaq utility has two main sources:
• Smart Array Controller Support Software CD
• The downloadable SoftPaq file on the Compaq website
If your server has a bootable CD-ROM drive, you can run Options ROMPaq directly
from the Smart Array Controller Support Software CD. Otherwise, you must run
Options ROMPaq from a diskette created from the CD or from the SoftPaq file.
IMPORTANT: Compare the version numbers of the Options ROMPaq utility from these two
sources. If the CD versions are older, use the SoftPaq file instead.
Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler User Guide 5-1
Updating the Controller Firmware
Running Options ROMPaq from the Smart Array Controller Support Software CD
1. Place the Smart Array Controller Support Software CD in the server CD-ROM
drive.
2. Restart the server.
3. When the Compaq System Utilities screen is displayed, select Run Options
ROMPaq and then press the Enter key.
4. When the Welcome screen is displayed, press the Enter key.
5. On the Select A Device screen, select All Compaq Smart Array nnnn
Controller(s)
key.
6. The action that you must now take depends on the message on the screen:
— If the screen message reads as follows, press the Enter key, and then go to
step 8 of these instructions:
The ROM image files found for the device selected are not
newer than the current ROM image
from the list of programmable devices, and then press the Enter
— If the ROM firmware currently on the controller is older than that on the
Options ROMPaq diskette, then the screen message reads as follows:
Device to reprogram: All Compaq Smart Array nnnn
Controller(s)
Controller(s) Current ROM revision: Compaq Smart Array
nnnn Controller x.xx
Select Firmware Images: Compaq Smart Array nnnn
Controller y.yy
In this case, press the Enter key and then go to step 7.
7. Review the information on the Caution screen, and then press the Enter key to
reprogram the controller ROM.
The following message is displayed:
Reprogramming Firmware
Do not interrupt the reprogramming process. You will be notified when
reprogramming is complete.
5-2 Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler User Guide
Updating the Controller Firmware
8. When reprogramming of the controller ROM is finished, you can reprogram
more options or exit the utility.
— To reprogram another Compaq option, press the Enter key, and then repeat
steps 5 through 7.
— If you have finished reprogramming Compaq options, press the Esc key to
exit the utility.
9. Remove the CD and restart the server.
Running Options ROMPaq from Diskettes
To run Options ROMPaq from diskette, first create Options ROMPaq diskettes from
one of the CDs or from the appropriate SoftPaq file.
Creating Diskettes Using the Smart Array Controller Support Software CD
1. Insert the Smart Array Controller Support Software CD into the server CD-ROM
drive tray.
2. Open the OPTRMDSK folder on the CD and execute the QRST5.EXE file.
3. Follow the on-screen prompts to create the set of Options ROMPaq diskettes.
4. To complete the firmware update, follow the procedure given in the section
“Using the Diskettes.”
Creating Diskettes Using the SmartStart and Support Software CD
1. Insert the SmartStart and Support Software CD into the CD-ROM drive tray of a
server with a bootable CD-ROM drive.
2. Restart the server.
3. On the Compaq System Utilities screen, select Create Support Software.
4. On the Diskette Builder menu screen, scroll through the list and select Options
ROMPaq, and then click Next.
5. Click Create Diskettes Only and then click Next.
Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler User Guide 5-3
Updating the Controller Firmware
6. Follow the remaining on-screen instructions to create the Options ROMPaq
diskettes.
7. To complete the firmware update, follow the procedure given in the section
“Using the Diskettes.”
Creating Diskettes Using the SoftPaq File
1. Create a temporary directory on your hard drive.
2. On the Compaq website, locate the page containing the SoftPaq file for the
Options ROMPaq utility.
3. Click the link for the Options ROMPaq SoftPaq file.
4. Click Download, and direct the download to the temporary directory that you
created.
5. Click Save.
6. Execute the downloaded SoftPaq file and follow the on-screen instructions to
create the diskette. Up to six diskettes are needed for the Options ROMPaq
SoftPaq file.
7. To complete the firmware update, follow the procedure given in the section
“Using the Diskettes.”
Using the Diskettes
1. Be sure that the server is off.
2. Insert the first Options ROMPaq diskette into the diskette drive.
3. Restart the server.
4. When the Welcome screen is displayed, press the Enter key. The Select a
Device screen is displayed.
If the controller that you want to update the firmware for is on the list of
programmable devices, select it and press the Enter key. (If it is not present, you
are prompted to insert the remaining diskettes for devices not listed on the first
diskette.)
5. The action that you must now take depends on the message on the screen:
5-4 Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler User Guide
Updating the Controller Firmware
— If the screen message reads as follows, press the Enter key, and then go to
step 8 of these instructions:
The ROM image files found for the device selected are not
newer than the current ROM image
— If the ROM firmware currently on the controller is older than that on the
Options ROMPaq diskette, then the screen message reads as follows:
Device to reprogram: All Compaq Smart Array nnnn
Controller(s)
Controller(s) Current ROM revision: Compaq Smart Array
nnnn Controller x.xx
Select Firmware Images: Compaq Smart Array nnnn
Controller y.yy
In this case, press the Enter key and then go to step 7.
6. Review the information on the Caution screen, and then press the Enter key to
reprogram the controller ROM.
The following message is displayed:
Reprogramming Firmware
Do not interrupt the reprogramming process. You will be notified when
reprogramming is complete.
7. When the reprogramming of the controller ROM is finished, you can reprogram
more options or exit the utility.
— To reprogram another Compaq option, press the Enter key, and then repeat
steps 5 through 7.
— If you have finished reprogramming Compaq options, press the Esc key to
exit the utility.
8. Remove the Options ROMPaq diskette and restart the server.
Updating the System Partition
If you are installing the controller on a server that was previously configured with
SCU, you must now use this utility to update the system partition.
NOTE: If your server uses the ROM-Based Setup Utility (RBSU), you do not need to run SCU.
Compaq Smart Array 5i Plus Controller and Battery Backed Write Cache Enabler User Guide 5-5
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