HP ProLiant ML350p Gen8 Server
tended for experienced
with no or prior hardware setup experience. HP assumes you are qualified in the servicing of computer equipment and
Part Number: 661082-008
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is in
IT professionals or end-users
trained in recognizing hazards in products with hazardous energy levels.
March 2014
Edition: 8
© Copyright 2012, 2014 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
Contents
Component identification ............................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs and buttons ...................................................................................................................... 8
Rear panel components .............................................................................................................................. 9
Rear panel LEDs ...................................................................................................................................... 10
System board components ........................................................................................................................ 11
DIMM slots ................................................................................................................................... 12
System maintenance switch ............................................................................................................. 13
NMI functionality ........................................................................................................................... 13
Systems Insight Display LEDs ..................................................................................................................... 14
Systems Insight Display LED combinations ................................................................................................... 14
SAS and SATA device numbers ................................................................................................................. 15
Hot-plug drive LED definitions .................................................................................................................... 17
Fans ...................................................................................................................................................... 17
RPS riser board connectors ....................................................................................................................... 18
Operations ................................................................................................................................. 20
Power up the server ................................................................................................................................. 20
Power down the server ............................................................................................................................. 20
Remove the security bezel ........................................................................................................................ 21
Install the security bezel ........................................................................................................................... 21
Remove the tower bezel ........................................................................................................................... 21
Remove the rack bezel ............................................................................................................................. 22
Install the rack bezel ................................................................................................................................ 23
Remove the access panel.......................................................................................................................... 23
Install the access panel............................................................................................................................. 24
Extend the server from the rack ................................................................................................................. 24
Remove the air baffle ............................................................................................................................... 25
Install the air baffle .................................................................................................................................. 26
Remove the fan ....................................................................................................................................... 27
Remove the fan cage ............................................................................................................................... 27
Remove the optical drive .......................................................................................................................... 28
Remove the component drive cage blank .................................................................................................... 29
Setup ......................................................................................................................................... 31
Optional installation services .................................................................................................................... 31
Rack planning resources........................................................................................................................... 31
Optimum environment .............................................................................................................................. 31
Space and airflow requirements ...................................................................................................... 32
Temperature requirements ............................................................................................................... 32
Power requirements ....................................................................................................................... 33
Electrical grounding requirements .................................................................................................... 33
Rack warnings ........................................................................................................................................ 33
Server warnings and cautions ................................................................................................................... 34
Identifying tower server shipping carton contents ......................................................................................... 35
Installing hardware options ....................................................................................................................... 35
Setting up a tower server .......................................................................................................................... 35
Contents 3
Installing the server into the rack ................................................................................................................ 36
Powering up and configuring the server ..................................................................................................... 43
Installing the operating system................................................................................................................... 43
Registering the server ............................................................................................................................... 44
Hardware options installation ....................................................................................................... 45
Introduction ............................................................................................................................................ 45
Mini-SAS cable option ............................................................................................................................. 45
Second processor option .......................................................................................................................... 47
Processor upgrade .................................................................................................................................. 53
Memory options ...................................................................................................................................... 59
HP SmartMemory .......................................................................................................................... 60
Memory subsystem architecture ....................................................................................................... 60
Population order ............................................................................................................................ 61
Installing a DIMM .......................................................................................................................... 61
Single-, dual-, and quad-rank DIMMs ............................................................................................... 62
DIMM identification ....................................................................................................................... 63
Memory configurations ................................................................................................................... 63
General DIMM slot population guidelines ......................................................................................... 65
Optical drive cage option ........................................................................................................................ 66
Optical drive option ................................................................................................................................ 69
Redundant power supply option ................................................................................................................ 71
Hot-plug SAS drive options ....................................................................................................................... 72
Removing the drive blank ............................................................................................................... 72
Installing a hot-plug drive ................................................................................................................ 73
Expansion board option ........................................................................................................................... 74
Graphic card option ................................................................................................................................ 77
Installing a graphic card adapter option ........................................................................................... 77
Controller option ..................................................................................................................................... 81
Installing a storage controller .......................................................................................................... 82
Installing the cache module and FBWC capacitor pack ...................................................................... 83
Redundant fans option ............................................................................................................................. 85
Redundant fan guidelines ............................................................................................................... 85
Installing a hot-plug redundant fan ................................................................................................... 86
Eight-bay SFF drive cage option ................................................................................................................ 89
Installing the optional SFF hot-plug drive cage ................................................................................... 89
Six-bay LFF drive cage ............................................................................................................................. 92
Installing the optional LFF hot-plug drive cage .................................................................................... 92
Drive backplane expander option .............................................................................................................. 95
Installing the 6 bay LFF drive backplane expander ............................................................................. 96
Installing the 8 bay SFF drive backplane expander .......................................................................... 100
HP Trusted Platform Module option .......................................................................................................... 105
Installing the Trusted Platform Module board ................................................................................... 105
Retaining the recovery key/password ............................................................................................ 107
Enabling the Trusted Platform Module ............................................................................................. 108
Cabling ................................................................................................................................... 109
Server data cabling ............................................................................................................................... 109
Media device data cabling ..................................................................................................................... 110
Optical drive cabling ............................................................................................................................. 110
Software and configuration utilities ............................................................................................. 111
Server mode ......................................................................................................................................... 111
HP product QuickSpecs .......................................................................................................................... 111
Contents 4
HP iLO Management ............................................................................................................................. 111
HP iLO ....................................................................................................................................... 111
Intelligent Provisioning .................................................................................................................. 113
HP Insight Remote Support software ............................................................................................... 114
Scripting Toolkit for Windows and Linux ......................................................................................... 114
HP Service Pack for ProLiant ................................................................................................................... 115
HP Smart Update Manager ........................................................................................................... 115
HP ROM-Based Setup Utility ................................................................................................................... 115
Using RBSU ................................................................................................................................ 116
Auto-configuration process ............................................................................................................ 116
Boot options ............................................................................................................................... 117
Configuring AMP modes .............................................................................................................. 117
Re-entering the server serial number and product ID ......................................................................... 117
Utilities and features .............................................................................................................................. 118
HP Smart Storage Administrator .................................................................................................... 118
Option ROM Configuration for Arrays ........................................................................................... 118
ROMPaq utility ............................................................................................................................ 118
Automatic Server Recovery ........................................................................................................... 119
USB support ................................................................................................................................ 119
Redundant ROM support .............................................................................................................. 119
Keeping the system current ..................................................................................................................... 120
Drivers ....................................................................................................................................... 120
Software and firmware ................................................................................................................. 120
Version control ............................................................................................................................ 120
HP operating systems and virtualization software support for ProLiant servers ...................................... 121
Change control and proactive notification ...................................................................................... 121
Troubleshooting ........................................................................................................................ 122
Troubleshooting resources ...................................................................................................................... 122
Battery replacement .................................................................................................................. 123
Regulatory information .............................................................................................................. 125
Safety and regulatory compliance ........................................................................................................... 125
Turkey RoHS material content declaration ................................................................................................. 125
Ukraine RoHS material content declaration ............................................................................................... 125
Warranty information ............................................................................................................................ 125
Electrostatic discharge ............................................................................................................... 126
Preventing electrostatic discharge ............................................................................................................ 126
Grounding methods to prevent electrostatic discharge ................................................................................ 126
Specifications ........................................................................................................................... 127
Environmental specifications ................................................................................................................... 127
Server specifications .............................................................................................................................. 127
Power supply specifications .................................................................................................................... 127
HP 460 W Gold Power Supply (92% efficiency) .............................................................................. 128
HP 460 W Platinum Plus Power Supply (94% efficiency) ................................................................... 128
HP 750 W Gold Power Supply (92% efficiency) .............................................................................. 129
HP 750 W Platinum Plus Power Supply (94% efficiency) ................................................................... 129
HP 1200 W Platinum Plus Power Supply (94% efficiency) ................................................................. 129
Support and other resources ...................................................................................................... 131
Before you contact HP ............................................................................................................................ 131
HP contact information ........................................................................................................................... 131
Contents 5
Customer Self Repair ............................................................................................................................. 131
Acronyms and abbreviations ...................................................................................................... 139
Documentation feedback ........................................................................................................... 142
Index ....................................................................................................................................... 143
Contents 6
Component identification
Front panel components
• SFF
Item Description
1
2
3
4
5
*The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse
side shows the default iLO account information. The same information is printed on a label attached to the chassis.
Media/Drive cage bay
SAS/SATA drives (8)
Serial number/iLO information pull tab*
Optical drive
USB connectors (4)
Component identification 7
• LFF
Item Description
1
2
3
4
5
*The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse
side shows the default iLO account information. The same information is printed on a label attached to the chassis.
Media/Drive cage bay
SAS/SATA drive (6)
Serial number/iLO information pull tab*
Optical drive
USB connectors (4)
Front panel LEDs and buttons
Component identification 8
NIC status LED
Solid green = Link to network
Item Description Status
1
2
Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on sequence
Solid amber = System in standby
Off = No power present*
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
3
Health LED Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = Power fault**
4
UID button/LED Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote management or
firmware upgrade in progress
Off = Deactivated
*Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
**To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs, and
reference the server troubleshooting guide.
Rear panel components
Item Description
1
2
3
4
5
6
7
Power supply 4
Power supply 3
Power supply 2
Power supply 1
PCIe slot 1 (Processor 1)
PCIe slot 2 (Processor 1)
PCIe slot 3 (Processor 1)
Component identification 9
NIC connector 2
Item Description
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
PCIe slot 4 (Processor 1)
UID button/LED
Kensington security lock
Serial connector
iLO connector
NIC connector 3
NIC connector 4
NIC connector 1
USB connectors (4)
Video connector
PCIe slot 5 (Processor 2)
PCIe slot 6 (Processor 2)
PCIe slot 7 (Processor 2)
PCIe slot 8 (Processor 2)
PCIe slot 9 (Processor 2)
Rear panel LEDs
Item Description Status
1
NIC activity LED Green or flashing green = Network activity
Off = No network activity
2
NIC link LED Green = Linked to network
Off = No network connection
Component identification 10
Item Description Status
•
•
•
•
3
Power supply LED Green = Normal
Off = One or more of the following conditions exists:
Power is unavailable.
Power supply failed.
Power supply is in standby mode.
Power supply exceeded current limit.
4
5
6
UID LED Blue = Activated
Flashing blue = System is being managed remotely
Off = Deactivated
iLO 4 link LED Green = Linked to network
Off = No network connection
iLO 4 activity LED Green or flashing green = Network activity
Off = No network activity
System board components
Item Description
1
2
3
4
5
6
7
8
9
10
11
12
Slot 1 PCIe3 x16 (8, 4, 1)
Slot 2 PCIe3 x8 (4, 1)
Slot 3 PCIe3 x16 (16, 8, 4, 1)
Slot 4 PCIe3 x8 (4, 1)
Processor 1 DIMM slots
Smart Array P420i memory cache module
Mini-SAS connectors (2)
Processor 2 DIMM slots
Processor socket 2
SD card slot
Front panel connectors (2)
Fan cage connector
Component identification 11
Item Description
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Internal USB tape connector
Discovery service cable connector
System battery
SATA connectors
Internal USB connector
Processor 2 DIMM slots
TPM connector
System maintenance switch
NMI header
Slot 9 PCIe3 x8 (4, 1)
Slot 8 PCIe3 x16 ( 16, 8, 4, 1)
Slot 7 PCIe3 x8 (4, 1)
Slot 6 PCIe3 x16 (16, 8, 4, 1)
Slot 5 PCIe2 x8 (4, 1)
Processor 1 DIMM slots
Processor socket 1 (populated)
DIMM slots
DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the
letter assignments for population guidelines.
NOTE: For proper orientation, the arrow indicates the front of the server.
Component identification 12
Off
Off = System configuration can be
System maintenance switch
Position Default Function
S1
S2
S3
S4
S5
S6
S7
S8
S9
S10
S11
S12
Off Off = iLO 4 security is enabled.
On = iLO 4 security is disabled.
changed.
On = System configuration is locked.
Off Reserved
Off Reserved
Off Off = Power-on password is enabled.
On = Power-on password is disabled.
Off Off = No function
On = ROM reads system configuration
as invalid.
— Reserved
— Reserved
— Reserved
— Reserved
— Reserved
— Reserved
To access the redundant ROM, set S1, S5, and S6 to on.
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
administrators is to restart the system. Resetting the system erases any information which could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
• Use the iLO Virtual NMI feature.
• Short the NMI header ("System board components" on page 11).
For more information, see the HP website (http://www.hp.com/support/NMI).
Component identification 13
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