Compaq, the Compaq logo, Compaq Insight Manager, ProLiant, ROMPaq, CarePaq, and SmartStart are
trademarks of Compaq Information Technologies Group, L.P.
Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation.
Intel and Pentium are trademarks of Intel Corporation.
All other product names mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to change
without notice. The warranties for Compaq products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as constituting an
additional warranty.
Compaq ProLiant ML350 Generation 2 Server
Setup and Installation Guide
Second Edition (October 2001)
Part Number 236843-002
Contents
About This Guide
Text Conventions..................................................................................................... viii
Symbols in Text..........................................................................................................ix
Symbols on Equipment...............................................................................................ix
This guide is designed to be used as a set of step-by-step instructions for the
installation of Compaq ProLiant ML350 Generation 2 servers and as a
reference for operation, troubleshooting, and future upgrades of the server.
viii Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between
two keys indicates that they should be pressed
simultaneously.
USER INPUT User input appears in a different typeface and in
uppercase.
FILENAMESFile names appear in uppercase italics.
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
Type When you are instructed to type information, type
Enter When you are instructed to enter information, type
Websites Unless otherwise noted within the body of this
These elements appear in initial capital letters and
may appear in bold for emphasis.
These elements appear in uppercase and may appear
in bold for emphasis.
the information without pressing the Enter key.
the information, and then press the Enter key.
guide, all URLs begin with the http:// default prefix.
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
About This Guide ix
The following symbols may be placed on equipment to indicate the presence
of potentially hazardous conditions:
This symbol, in conjunction with any of the following symbols, indicates
the presence of a potential hazard. The potential for injury exists if
warnings are not observed. Consult your documentation for specific
details.
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user- or field-serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do
not open this enclosure.
x Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
This symbol on an RJ-45 receptacle indicates a network interface
connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into
this receptacle.
This symbol indicates the presence of a hot surface or hot component. If
this surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching it.
These symbols, on power supplies or systems, indicate the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from
the system.
This symbol indicates that the component exceeds the recommended
weight for one individual to handle safely.
Weight in kg
Weight in lb
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements and
guidelines for manual material handling.
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the rack rests on the leveling jacks.
■ The stabilizing feet are attached to the rack if it is a single-rack
installation.
■ The racks are coupled together in multiple-rack installations.
■ Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
Important Safety Information
Before installing this product, read the Important Safety Information
document, provided if applicable.
About This Guide xi
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
xii Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
Compaq Technical Support
In North America, call the Compaq Technical Support Center at
1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week.
For continuous quality improvement, calls may be recorded or monitored.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for worldwide Technical Support Centers are
listed on the Compaq website. Access the Compaq website by logging on to
the Internet at
www.compaq.com
Be sure to have the following information available before you call Compaq:
■ Technical support registration number (if applicable)
■ Product serial number
■ Product model name and number
■ Applicable error messages
■ Add-on boards or hardware
■ Third-party hardware or software
■ Operating system type and revision level
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and flash ROM images. You can access the Compaq website by
logging on to the Internet at
www.compaq.com
Compaq Authorized Reseller
For the name of your nearest Compaq authorized reseller:
■ In the United States, call 1-800-345-1518.
■ In Canada, call 1-800-263-5868.
■ Elsewhere, see the Compaq website for locations and telephone
numbers.
Chapter 1
Server Features
The Compaq ProLiant™ ML350 Generation 2 server delivers the latest
performance features at a very competitive price. Whether deployed in a
workgroup setting within a large corporation or as the primary server in a
small-to-medium business, the ProLiant ML350 Generation 2 server is an
ideal server for applications such as file and print services, shared Internet
access, and small databases. This server delivers Intel Pentium III technology,
error checking and correcting (ECC) memory, easy expandability, and leading
server management tools such as Compaq Insight Manager™ software and
ROM Based Setup Utility (RBSU).
1-2 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
Server features include:
■ Intel Pentium III processor with 133-MHz system bus
■ Dual-processor capability
■ 133-MHz Registered ECC synchronous dynamic random access
memory (SDRAM) DIMMs, upgradable to 4 GB
■ Capacity for six 1-inch hot-plug hard drives in the hard drive cage
■ Integrated Compaq Fast Ethernet NIC 10/100 Auto Switching Network
Controller
■ Five 64-bit PCI slots and one 32-bit PCI slot (all 33-MHz)
■ IDE CD-ROM drive
■ 350-watt optionally redundant power supply
■ Diskette drive
■ Video controller
■ Tower and rack form factors
Figure 1-1. ProLiant ML350 Generation 2 tower server
Server Features 1-3
Figure 1-2. ProLiant ML350 Generation 2 rack server
1-4 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
Standard Hardware Features
The following hardware features are standard on the ProLiant ML350
Generation 2 server, unless otherwise noted.
Tower Server Front Panel Components
and Drive Bay Dimensions
The ProLiant ML350 Generation 2 server supports a maximum of ten internal
drives (four are intended for removable media drives and six are for hard
drives). Figure 1-3 shows the front panel components and Table 1-1 shows the
drive dimensions of the ProLiant ML350 Generation 2 server.
7
6
5
4
3
1
2
Figure 1-3. Identifying front panel components with bezel removed (tower)
Table 1-1
Tower Server Front Panel Components with Drive Bay Dimensions
Item Component Dimensions
Removable media bays 5.25 in x 1.60 in
Power button N/A
Hard drive bays 3.5 in x 1.0 in
Unit ID button N/A
LEDs N/A
Diskette drive 3.5 in x 1.0 in
CD-ROM drive 5.25 in x 1.60 in
Rack Server Front Panel Components
and Drive Bay Dimensions
Server Features 1-5
1
Figure 1-4. Identifying front panel components (rack)
2
7
3
54
6
Table 1-2
Rack Server Front Panel Components with Drive Bay Dimensions
Item Component Dimensions
Hard drive bays 3.5 in x 1.0 in
Unit ID button N/A
Removable media bays 5.25 in x 1.60 in
CD-ROM drive 5.25 in x 1.60 in
Diskette drive 3.5 in x 1.0 in
Power button N/A
LEDs N/A
1-6 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
Tower Server Rear Panel Components
WARNING: This equipment is designed for connection to a grounded (earthed)
outlet. The grounding-type plug is an important safety feature. To reduce the
risk of electric shock or damage to your equipment, do not disable this feature.
Figure 1-5 and Table 1-3 show the connectors on the rear panel of the
ProLiant ML350 Generation 2 server.
1-8 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
System Board Components
Figure 1-7 and Table 1-5 show the components and connectors on the system
board of the ProLiant ML350 Generation 2 server.
123456
24
23
22
21
20
19
Figure 1-7. Identifying system board components
18
17
16
15
14
7
8
9
10
11
12
13
Table 1-5
System Board Components
Item Component Item Component
Processor socket 1 Remote Insight Connector
(16-pin)
Processor socket 2 Server Feature Board connector
Processor Power Module 1 32-bit PCI slot
Processor Power Module 2 64-bit PCI slots
Power supply connectors System fan connector
Secondary IDE connector Mouse connector
Diskette drive connector Unit ID LED/button
DIMM slots Keyboard connector
Primary IDE connector Serial port B connector
Power button connector Parallel port connector
Server Features 1-9
Battery Serial port A connector
Remote Insight Connector
(32-pin)
Note: For information on system board LEDs, refer to Appendix E, “LED Indicators,
Switches, and Jumpers.”
USB ports
1-10 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
LEDs and Buttons
Figure 1-8 shows the LEDs and buttons on the front panel of the server.
1234
765
2
Figure 1-8. Front panel LEDs and buttons
Table 1-6
Front Panel LEDs and Buttons
Item LED/Button
Unit ID button
Unit ID LED
Internal health LED
External health LED
Power button
Power LED
NIC activity LED
Processors and System Memory
■ Pentium III processor with integrated 512-KB Level 2 Advanced
Transfer Cache and dual-processor capability
■ Error checking and correcting (ECC) for memory error detection and
correction
■ 133-MHz Registered ECC synchronous dynamic random access
memory (SDRAM) DIMMs, upgradable to 4 GB
■ Support for up to four PC 133-MHz Registered ECC SDRAM DIMMs
■ DIMMs may be installed one at a time
Expansion Slots
■ Six expansion slots: five 64-bit PCI slots and one 32-bit PCI slot
■ PCI bus that provides peripheral transactions at a bus clock speed of up
to 33 MHz
■ 3.3-volt compatible (5-volt compatible on the 32-bit PCI slot)
Server Features 1-11
Storage Controller
■ Integrated dual-channel Wide Ultra3 SCSI controller on the PCI local
bus. The controller provides either two internal SCSI buses, two
external SCSI buses, or one internal and one external SCSI bus. This
controller performs at a maximum data transfer rate of 160 MBps.
■ Optional controller boards for RAID support, controller duplexing or
expanding available storage capacity.
1-12 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
Network Interface Controller
■ Integrated Compaq Fast Ethernet 10/100 Autoswitching network
interface controller (NIC).
■ The Embedded NIC Port 1 PXE Support options allow the server to
boot to the network and attach to a PXE server with boot images. When
enabled, the NIC port is displayed in the initial program load (IPL) list.
Ports and Connectors
■ Serial (2)
■ Parallel
■ Keyboard
■ Mouse
■ USB (2)
Power Supply
■ CE Mark-compliant 350-watt optionally redundant 1+1 hot-plug power
supply with power factor correction and auto switching
Server Feature Board Components
Figure 1-9 and Table 1-7 show the components of the ProLiant ML350
Generation 2 Server Feature Board.
2
1
9
8
7
6
5
Figure 1-9. Identifying Server Feature Board components
Server Features 1-13
3
4
Table 1-7
Server Feature Board Components
Item Component Item Component
SCSI controller channel B Video connector
SCSI controller channel A Network speed LED
NMI button Network link LED
Replaceable lithium battery (CR2032) Network activity LED
RJ-45 Ethernet connector for NIC
Note: For LED status information, refer to Appendix E, “LED Indicators, Switches, and
Jumpers.”
1-14 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
■ Integrated Compaq Fast Ethernet 10/100 Autoswitching Network
Interface Card (NIC)
Video
■ Integrated ATI Rage XL Video Controller providing maximum
resolution of 1280 x 1024 noninterlaced at 16.7 million colors
■ Supports SVGA, VGA, and EGA graphics resolution
■ 8-MB SDRAM video memory
Warranty
The Compaq Prefailure Warranty helps prevent unplanned shutdowns of the
system by allowing for the replacement of covered parts before they fail. The
warranty covers processors, memory, and hard drives. Compaq Insight
Manager, included with the system, must be installed for the Compaq
Prefailure Warranty to be in effect.
When Compaq Insight Manager alerts you that a component may be eligible
for Prefailure Warranty replacement, follow the onscreen instructions or
contact a Compaq authorized service provider in your area. A yellow status
indicator on the Compaq Insight Manager control panel signals that a
component is in a prefailure condition and should be replaced.
Consult the Compaq Customer Support Center or refer to the Limited
Warranty Statement included with your server for details. Certain restrictions
and exclusions apply. For additional warranty information, visit the Compaq
website at
www.compaq.com/support/
Server Configuration and Management
The ProLiant ML350 Generation 2 server offers an extensive set of features
and optional tools to support effective server management and configuration,
including:
■ ROM Based Setup Utility (RBSU)—performs a wide range of system
configuration activities
■ ROMPaq™ utility—allows the firmware (BIOS) to be upgraded by
flashing the system ROM and provides redundant ROM support in case
of ROM corruption
■ Compaq SmartStart™ for Servers software—provides driver updates
and assisted operating system installation
■ Compaq Insight Manager—monitors fault conditions, server
performance, security, and more
■ Compaq Diagnostics Utility—tests and verifies the operation of
Compaq hardware
■ Automatic Server Recovery-2 (ASR-2)—increases server up time in the
event of a catastrophic operating system error
■ Compaq Survey Utility—allows you to keep a historical record of server
hardware and software changes in a single configuration history file
Server Features 1-15
■ Power-On Self-Test—checks firmware and assemblies to ensure that the
system is properly functioning
See Chapter 5, “Server Configuration and Utilities,” for detailed information
on each of these utilities.
1-16 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
Security
Security features include:
■ Setup Password
■ Power-on Password
■ Diskette Drive Control
■ Diskette Write Control
■ Diskette Boot Override
■ Serial Interface Control
■ CD Boot Override
■ Parallel Interface Control
■ Power Switch Protection
■ Bezel Lock
Most security features are established through RBSU. For detailed information
on RBSU, see Chapter 5, “Server Configuration and Utilities,” or see the
Compaq ROM Based Setup Utility User Guide. For additional information
concerning server security features, refer to the SmartStart for Servers CD
included in the shipping box.
Chapter 2
Overview of Server Installation
The following instructions are provided as an overview for first-time
installation of your Compaq ProLiant ML350 Generation 2 server.
WARNING: To reduce the risk of electric shock or damage to the equipment:
■ Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
■ Plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible at all times.
■ Disconnect power from the server by unplugging the power cord from
either the electrical outlet or the server.
■ Do not place anything on power cords or cables. Arrange them so that no
one can accidentally step on or trip over them. Do not pull on a cord or
cable. When unplugging from the electrical outlet, grasp the cord by the
plug.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be
sure that you are properly grounded (earthed) before beginning any installation
procedure. See Appendix B, “Electrostatic Discharge (ESD),” for more
information.
2-2 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
Selecting a Site
Make sure that the installation area that you select has the following features:
■ A sturdy, level installation site that includes dedicated and properly
grounded (earthed) circuits, air conditioning, and electrostatic discharge
(ESD) protection
■ 7.6 cm (3.0 inches) clearance on all sides of server for proper ventilation in
a tower configuration
IMPORTANT: See the following section, “Installing the Rack Server,” for clearance
specifications if you are installing the ProLiant ML350 Generation 2 server into a rack
configuration.
■ A separate electrical circuit for the server
CAUTION: Protect the server from power fluctuations and temporary
interruptions with a regulating uninterruptible power supply (UPS). This device
protects the hardware from damage caused by power surges and voltage spikes
and keeps the system in operation during a power failure.
To purchase a UPS, contact your local Compaq authorized reseller or
visit the Compaq website:
www.compaq.com/showroom/
Refer to Appendix F, “Specifications,” for detailed power and environmental
site requirements.
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