HP ProLiant ML350 Generation 4p Server
User Guide
March 2005 (First Edition)
Part Number 382582-001
© Copyright 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products
and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
Linux is a U.S. registered trademark of Linus Torvalds.
HP ProLiant ML350 Generation 4p Server User Guide
March 2005 (First Edition)
Part Number 382582-001
Audience Assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. HP assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.
3
Contents
Server Component Identification 9
Front Panel Components......................................................................................................................9
Front Panel LEDs and Buttons...........................................................................................................10
Rear Panel Components..................................................................................................................... 12
Rear Panel LEDs................................................................................................................................ 13
System Board Components................................................................................................................14
NMI Jumper............................................................................................................................16
System Maintenance Switch................................................................................................... 16
System Board LEDs........................................................................................................................... 17
System LEDs and Internal Health LED Combinations...................................................................... 19
Hot-Plug Hard Drive IDs................................................................................................................... 20
Hot-Plug SCSI Hard Drive LEDs......................................................................................................22
Hot-Plug SCSI Hard Drive LED Combinations.................................................................................23
SATA or SAS Hard Drive LEDs .......................................................................................................24
Server Operations 25
Powering Up the Server..................................................................................................................... 25
Powering Down the Server ................................................................................................................25
Extending the Server from the Rack..................................................................................................26
Removing the Front Bezel (Tower Model)........................................................................................27
Removing Access Panel..................................................................................................................... 27
Server Setup 29
Optional Installation Services ............................................................................................................29
Optimum Environment ......................................................................................................................30
Space and Airflow Requirements...........................................................................................30
Temperature Requirements.....................................................................................................32
Power Requirements...............................................................................................................32
Electrical Grounding Requirements........................................................................................33
Rack Planning Resources................................................................................................................... 33
Rack Warnings................................................................................................................................... 34
Identifying Tower Server Carton Contents........................................................................................35
Identifying Rack Server Shipping Carton Contents........................................................................... 36
Installing Hardware Options ..............................................................................................................36
Setting up a Tower Server..................................................................................................................37
Installing the Server into the Rack..................................................................................................... 37
Powering Up and Configuring the Server..........................................................................................43
4 HP ProLiant ML350 Generation 4p Server User Guide
Installing the Operating System.........................................................................................................44
Registering the Server........................................................................................................................44
Hardware Options Installation 45
Introduction........................................................................................................................................ 45
Processor Option................................................................................................................................46
Memory Options ................................................................................................................................50
General Memory Configuration Requirements.......................................................................50
Single- and Dual-Rank DIMMs..............................................................................................51
Online Spare Memory Configuration .....................................................................................51
DIMM Installation Guidelines................................................................................................ 52
Installing DIMMs ...................................................................................................................52
Interleaving and Non-Interleaving Memory Configuration.................................................... 53
Activating Interleaving Memory ............................................................................................53
Hard Drive Options............................................................................................................................ 54
Removing a Hard Drive Blank ............................................................................................... 54
SCSI Hard Drive Guidelines ..................................................................................................55
Installing Hot-Plug SCSI Hard Drives....................................................................................55
Installing a SATA or SAS Hard Drive ...................................................................................56
Removable Media Device Options ....................................................................................................57
Identifying Guide Screws .......................................................................................................58
Accessing the Removable Media Cage...................................................................................58
Removing Shipping Brackets .................................................................................................59
Installing a Half-Height or Full-Height Media Device Option...............................................60
Installing a Tape Drive Option ............................................................................................... 62
Installing an Internal Two-Bay Hot-Plug SCSI Drive Cage Option....................................... 63
Redundant Hot-Plug Power Supply Option .......................................................................................65
Expansion Board Options ..................................................................................................................67
Removing the Expansion Slot Cover...................................................................................... 67
Installing an Expansion Board................................................................................................ 68
VHDCI or HD68 SCSI Cable Option ................................................................................................70
Tower-to-Rack Conversion Option.................................................................................................... 73
Converting a Tower Server to a Rack Server .........................................................................73
Installing the Rack Server.......................................................................................................76
Accessing the Server in the Rack ...........................................................................................76
Installing a Second Serial Port...........................................................................................................77
Installing a Redundant Fan ................................................................................................................78
Server Cabling 79
Cabling Guidelines.............................................................................................................................79
SCSI Hot-Plug Cabling......................................................................................................................79
Storage Device Installation Guidelines...................................................................................79
Identifying SCSI Components................................................................................................ 80
Installing an Internal-to-External SCSI Connector.................................................................87
Contents 5
Cabling SCSI SmartArray or other RAID Controller............................................................. 87
Cabling SCSI Devices in the Removable Media Area ...........................................................89
SATA or SAS Cabling............................................................................................................89
Connecting ATA or ATAPI Devices to the Integrated IDE Controller .............................................92
Server Software and Configuration Utilities 93
Configuration Tools...........................................................................................................................93
SmartStart Software................................................................................................................93
ROM-Based Setup Utility.......................................................................................................95
BIOS Serial Console...............................................................................................................97
Array Configuration Utility ....................................................................................................97
Option ROM Configuration for Arrays .................................................................................. 98
HP ProLiant Essentials Rapid Deployment Pack ...................................................................98
Re-Entering the Server Serial Number and Product ID.......................................................... 99
Management Tools.............................................................................................................................99
Automatic Server Recovery.................................................................................................. 100
ROMPaq Utility.................................................................................................................... 100
Integrated Lights-Out Technology........................................................................................101
System Online ROM Flash Component Utility.................................................................... 101
Erase Utility..........................................................................................................................102
Management Agents............................................................................................................. 103
HP Systems Insight Manager................................................................................................103
Redundant ROM Support ..................................................................................................... 103
USB Support......................................................................................................................... 105
Diagnostic Tools ..............................................................................................................................105
Array Diagnostic Utility .......................................................................................................106
HP Insight Diagnostics .........................................................................................................106
Integrated Management Log................................................................................................. 106
Keeping the System Current ............................................................................................................107
Drivers.................................................................................................................................. 107
ProLiant Support Packs ........................................................................................................ 108
Operating System Version Support ...................................................................................... 108
Change Control and Proactive Notification..........................................................................108
Natural Language Search Assistant......................................................................................108
Care Pack.............................................................................................................................. 108
Troubleshooting 109
Server Diagnostic Steps ...................................................................................................................109
Important Safety Information...........................................................................................................109
Symbols on Equipment......................................................................................................... 110
Warnings and Cautions......................................................................................................... 111
Preparing the Server for Diagnosis ..................................................................................................113
Symptom Information...................................................................................................................... 114
6 HP ProLiant ML350 Generation 4p Server User Guide
Diagnostic Steps...............................................................................................................................115
Start Diagnosis Flowchart.....................................................................................................115
General Diagnosis Flowchart................................................................................................117
Power-On Problems Flowchart.............................................................................................119
POST Problems Flowchart ...................................................................................................122
OS Boot Problems Flowchart............................................................................................... 125
Server Fault Indications Flowchart....................................................................................... 128
Battery Replacement 131
Regulatory Compliance Notices 133
Regulatory Compliance Identification Numbers..............................................................................133
Federal Communications Commission Notice.................................................................................134
FCC Rating Label.................................................................................................................134
Class A Equipment ...............................................................................................................134
Class B Equipment ...............................................................................................................135
Declaration of Conformity for Products Marked with the FCC Logo, United States Only............. 135
Modifications ...................................................................................................................................136
Cables...............................................................................................................................................136
Mouse Compliance Statement..........................................................................................................136
Canadian Notice (Avis Canadien).................................................................................................... 136
European Union Regulatory Notice................................................................................................. 137
Japanese Notice................................................................................................................................ 138
BSMI Notice ....................................................................................................................................138
Korean Notices.................................................................................................................................139
Laser Compliance ............................................................................................................................139
Battery Replacement Notice ............................................................................................................140
Taiwan Battery Recycling Notice ....................................................................................................141
Electrostatic Discharge 143
Preventing Electrostatic Discharge ..................................................................................................143
Grounding Methods to Prevent Electrostatic Discharge.................................................................. 144
Server Specifications 145
Environmental Specifications .......................................................................................................... 145
Server Specifications........................................................................................................................145
Technical Support 147
Related Documents ..........................................................................................................................147
Before You Contact HP ...................................................................................................................147
HP Contact Information................................................................................................................... 147
Customer Self Repair....................................................................................................................... 148
Contents 7
Acronyms and Abbreviations 149
Index 153
9
Server Component Identification
In This Section
Front Panel Components ................................................................................................................9
Front Panel LEDs and Buttons .....................................................................................................10
Rear Panel Components................................................................................................................12
Rear Panel LEDs ..........................................................................................................................13
System Board Components ..........................................................................................................14
System Board LEDs .....................................................................................................................17
System LEDs and Internal Health LED Combinations ................................................................19
Hot-Plug Hard Drive IDs..............................................................................................................20
Hot-Plug SCSI Hard Drive LEDs.................................................................................................22
Hot-Plug SCSI Hard Drive LED Combinations...........................................................................23
SATA or SAS Hard Drive LEDs..................................................................................................24
Front Panel Components
Item Description
1 Removable media bays (4)
10 HP ProLiant ML350 Generation 4p Server User Guide
Item Description
2 Hot-plug hard drive bays (6)
3 System power button
4 UID button
5 USB port
6 Diskette drive
7 CD-ROM drive
Front Panel LEDs and Buttons
Item Description Status
1 UID LED Blue = Activated
Flashing = System remotely managed
Off = Deactivated
Server Component Identification 11
Item Description Status
2 Internal health LED Green = Normal
Amber = System degraded. Refer to system board LEDs to
identify component in degraded state.
Red = System critical. Refer to system board LEDs to identify
component in critical state.
Off = Normal (when in standby mode)
3 External health LED
(power supply)
Green = Normal
Red = Power redundancy failure
4 NIC activity LED Green = Network link
Flashing = Network link and activity
Off = No link to network. If power is off, view the rear panel
RJ-45 LEDs for status.
5 Power LED On = Power
Amber = System off and power available
Off = No power
6 System power button
7 UID button
12 HP ProLiant ML350 Generation 4p Server User Guide
Rear Panel Components
Item Description
1 Power cord connector
2 Optional hot-plug redundant power supply bay
3 SCSI connector knockouts
4 PCI Express 4x (half-length card), slot 1
5 PCI Express 8x (full-length card), slot 2
6 64-bit, 100-MHz PCI-X slot, bus 9, slot 3
7 64-bit, 100-MHz PCI-X slot, bus 9, slot 4
8 64-bit, 133-MHz PCI-X slot, bus 6, slot 5
9 64-bit, 66-MHz PCI-X slot, bus 2, slot 6
10 iLo Management port
11 RJ-45 Ethernet port
12 USB 2.0 port
13 Video port
14 Parallel port
15 Serial port
Server Component Identification 13
Item Description
16 Keyboard port
17 Mouse port
Rear Panel LEDs
Location LED Status
1 Power supply LED Off = No power or inadequate power supply
Green = Power supply is on and functioning
2 UID LED Blue = Activated
Off = Deactivated
Flashing = Remote inquiry
3 10/100/1000
NIC link LED
On = Link
Flashing = Activity
Off = No Link
4 10/100/1000
NIC standby LED
On = Standby
Off = Activity
14 HP ProLiant ML350 Generation 4p Server User Guide
Location LED Status
5 iLo NIC Activity LED On = Link
Flashing = Activity
Off = No Link
6 iLo NIC standby LED On = Standby
Off = Activity
System Board Components
NOTE: PPM 1 is embedded onto the system board.
Item Description
1 Power supply connectors
2 Processor 1 heatsink connector
3 Processor socket 1
4 Processor socket 2
5 Diskette drive connector
6 Primary IDE connector (ATAPI devices)
Server Component Identification 15
Item Description
7 Processor 2 heatsink connector
8 Power button/LED connector
9 SATA 1 connector
10 SATA 2 connector
11 Primary SCSI connector
12 Secondary SCSI connector
13 PPM 2 socket
14 RILOE II connector (30-pin)
15 Serial port connector
16 64-bit, 66-MHz PCI-X slot, bus 2
17 64-bit, 133-MHz PCI-X slot, bus 6
18 64-bit, 100-MHz PCI-X slot, bus 9
19 64-bit, 100-MHz PCI-X slot, bus 9
20 System maintenance switch
21 System battery
22 PCI Express x4 slot (full-length card)
23 PCI Express x4 slot (full-length card)
24 NMI switch
25 Redundant fan connector
26 System fan connector
27 DIMM slot 6 (Bank C)
28 DIMM slot 5 (Bank C)
29 DIMM slot 4 (Bank B)
30 DIMM slot 3 (Bank B)
31 DIMM slot 2 (Bank A)
16 HP ProLiant ML350 Generation 4p Server User Guide
Item Description
32 DIMM slot 1 (Bank A)
NMI Jumper
The NMI jumper allows administrators to perform a memory dump before
performing a hard reset. Crash dump analysis is an essential part of eliminating
reliability problems, such as hangs or crashes in operating systems, device
drivers, and applications. Many crashes freeze a system, requiring you to do a
hard reset. Resetting the system erases any information that would support root
cause analysis.
Systems running Microsoft® Windows® operating systems experience a blue
screen trap when the operating system crashes. When this happens, Microsoft®
recommends that system administrators perform an NMI event by pressing a
dump switch. The NMI event enables a hung system to become responsive again.
System Maintenance Switch
Position Default Function
S1 iLo
Security
S2 Off Off = System configuration can be
S3 Off Reserved
S4 Off Reserved
S5 Off Off = Power-on password is
S6 Off Off = No function
Off = iLO security is enabled
On = iLO security is disabled
changed.
On = System configuration is
locked.
enabled.
On = Power-on password is
disabled.
On = Clear NVRAM
Server Component Identification 17
Position Default Function
S7
S8
When the system maintenance switch position 6 is set to the On position, the
system is prepared to erase all system configuration settings from both CMOS
and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes
configuration information. Be sure to properly configure the server or
data loss could occur.
System Board LEDs
Reserved
Reserved
Item LED Description Status
1 AC power Off = No AC power or failed power supply
Green = Power supply is on and functioning
2 Processor 1 fan
status
Off = Processor fan is functioning
Amber = Fan is not installed or has failed
18 HP ProLiant ML350 Generation 4p Server User Guide
Item LED Description Status
3 Processor 1 status Off = Processor 1 functioning
Amber = Processor 1 failed
4 PPM 1 (embedded)
status
5 Processor 2 fan
status
6 Processor 2 status Off = Processor 1 functioning
7 PPM 2 status Off = PPM 2 functioning
8 Temperature
threshold
9 Memory status Off = Normal
10 Online spare
memory failover
11 Redundant fan
status
Off = PPM 1 functioning
Amber = PPM 1 failed
Off = Processor fan is functioning
Amber = Fan is not installed or has failed
Amber = Processor 1 failed
Amber = PPM 2 failed
Off = Normal
Amber = System temperature threshold
exceeded
Amber = Memory failed or configuration
problem
Off = Normal
Amber = Online spare memory is in use due
to memory failover
Off = Fan is functioning
Amber = Redundant fan has failed
12 Rear fan status Off = Processor fan is functioning
Amber = Fan is not installed or has failed
13 DIMM 6 status Off = DIMM 6 functioning (default)
Amber = DIMM 6 failed
14 DIMM 5 status Off = DIMM 5 functioning (default)
Amber = DIMM 5 failed
15 DIMM 4 status Off = DIMM 4 functioning (default)
Amber = DIMM 4 failed
Server Component Identification 19
Item LED Description Status
16 DIMM 3 status Off = DIMM 3 functioning (default)
Amber = DIMM 3 failed
17 DIMM 2 status Off = DIMM 2 functioning (default)
Amber = DIMM 2 failed
18 DIMM 1 status Off = DIMM 1 functioning (default)
Amber = DIMM 1 failed
System LEDs and Internal Health LED Combinations
When the internal health LED on the front panel illuminates either amber or red,
the server is experiencing a health event. Combinations of illuminated system
LEDs and the internal health LED indicate system status.
The front panel health LEDs indicate only the current hardware status. In some
situations, HP SIM may report server status differently than the health LEDs
because the software tracks more system attributes.
System LED and
Color
Internal Health
LED Color
Status
Processor failure,
socket X (Amber)
Amber Processor in socket X is in a pre-failure condition.
Processor failure,
both sockets (Amber)
PPM failure (Amber) Red • • PPM has failed.
Red One or more of the following conditions may exist:
•
Processor in socket X has failed.
•
Processor in socket X failed over to the second
processor.
•
Processor X is not installed in the socket.
•
Processor X is not supported.
•
Processor heatsink is not attached properly.
Red Processor types are mismatched.
PPM is not installed, but the corresponding processor
is installed.
20 HP ProLiant ML350 Generation 4p Server User Guide
System LED and
Color
DIMM failure, slot X
(Amber)
Amber •
Overtemperature
(Amber)
Fan (Amber) Red The minimum fan requirements are not being met. Fan
Internal Health
LED Color
Red • • DIMM in slot X has failed.
Red • • The Health Driver has detected a cautionary
Amber A fan has failed but still meets the minimum fan
Status
DIMM in slot X is an unsupported type, and no valid
memory exists in another bank.
DIMM in slot X has reached single-bit correctable
error threshold.
•
DIMM in slot X is in a pre-failure condition.
•
DIMM in slot X is an unsupported type, but valid
memory exists in another bank.
temperature level.
The server has detected a hardware critical
temperature level.
has failed.
requirements (with redundant fan option only).
Hot-Plug Hard Drive IDs
SCSI models of the HP ProLiant ML350 Generation 4p server support single- or
dual-channel SCSI hard drive configurations. The single-channel configuration
(simplex) supports up to six SCSI hard drives on one channel. The dual-channel
configuration (duplex) supports two SCSI hard drives on one channel (SCSI IDs
4 and 5) and up to four SCSI hard drives on the other channel (SCSI IDs 0
through 3) with the duplex option.
The SCSI IDs for both simplex and duplex configurations are illustrated. Always
populate hard drive bays starting with the lowest SCSI ID.
Server Component Identification 21
SATA models of the HP ProLiant ML350 Generation 4p server support up to six
hard drives. The embedded SATA controller supports drives in bays 1 and 2
(SATA IDs 1 and 2). An optional controller is required to support drives in bays
3 through 6 (SATA IDs 3 through 6). The hot-plug SATA drive cage also
supports 8.89-cm (3.5-in) SAS hot-plug hard drives. An optional SAS controller
is required to support SAS drives.
Item Description
1 Hot-plug SCSI hard drive cage
2 Hot-plug SATA hard drive cage (SAS-enabled)
22 HP ProLiant ML350 Generation 4p Server User Guide
Hot-Plug SCSI Hard Drive LEDs
Item LED Description Status
1 Activity status On = Drive activity
Flashing = High activity on the drive or drive
is being configured as part of an array.
Off = No drive activity
2 Online status On = Drive is part of an array and is
currently working.
Flashing = Drive is actively online.
Off = Drive is offline.
3 Fault status On = Drive failure
Flashing = Fault-process activity
Off = No fault-process activity
Server Component Identification 23
Hot-Plug SCSI Hard Drive LED Combinations
Activity
LED (1)
Online
LED (2)
Fault LED
(3)
Interpretation
On, off, or
flashing
On, off, or
flashing
On or off Flashing A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
On Off The drive is online and is configured as part of an array.
If the array is configured for fault tolerance and all other drives in the
array are online, and a predictive failure alert is received or a drive
capacity upgrade is in progress, you may replace the drive online.
On or
flashing
On Off Off
Flashing Off
Do not remove the drive. Removing a drive may terminate the
current operation and cause data loss.
The drive is rebuilding or undergoing capacity expansion.
Do not remove the drive.
The drive is being accessed, but (1) it is not configured as part of an
array; (2) it is a replacement drive and rebuild has not yet started; or
(3) it is spinning up during the POST sequence.
Flashing Flashing Flashing
Do not remove the drive. Removing a drive may cause data loss
in non-fault-tolerant configurations.
Either (1) the drive is part of an array being selected by an array
configuration utility; (2) Drive Identification has been selected in
HP SIM; or (3) drive firmware is being updated.
Off Off On The drive has failed and has been placed offline.
You may replace the drive.
Off Off Off Either (1) the drive is not configured as part of an array; (2) the drive
is configured as part of an array, but it is a replacement drive that is
not being accessed or being rebuilt yet; or (3) the drive is configured
as an online spare.
If the drive is connected to an array controller, you may replace the
drive online.
24 HP ProLiant ML350 Generation 4p Server User Guide
SATA or SAS Hard Drive LEDs
Item LED Description Status
1 Online/Activity status Green = Drive activity
Flashing green = High activity on the
drive or drive is being configured as part
of an array
Off = No drive activity
2 Fault/UID status Amber = Drive failure
Flashing amber = Fault-process activity
Blue = Unit identification is active
Off = No fault-process activity
25
Server Operations
In This Section
Powering Up the Server................................................................................................................25
Powering Down the Server...........................................................................................................25
Extending the Server from the Rack.............................................................................................26
Removing the Front Bezel (Tower Model) ..................................................................................27
Removing Access Panel ...............................................................................................................27
Powering Up the Server
Powering Down the Server
To power up the server, press the Power On/Standby button.
WARNING: To reduce the risk of personal injury, electric
shock, or damage to the equipment, remove the power cord to
remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the
power supply and some internal circuitry remain active until AC
power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to
power down the server.
1. Back up the server data.
2. Shut down the operating system as directed by the operating system
documentation.
3. If the server is installed in a rack, press the UID LED button on the front
panel. Blue LEDs illuminate on the front and rear panels of the server.
4. Press the Power On/Standby button to place the server in standby mode.
When the server activates standby power mode, the system power LED
changes to amber.
26 HP ProLiant ML350 Generation 4p Server User Guide
5. If the server is installed in a rack, locate the server by identifying the
illuminated rear UID LED button.
6. Disconnect the power cords.
The system is now without power.
Extending the Server from the Rack
1. Loosen the thumbscrews that secure the server faceplate to the front of the
rack.
IMPORTANT: If the server is installed in a telco rack, remove the
server from the rack to access internal components.
2. Extend the server on the rack rails until the server rail-release latches engage.
WARNING: To reduce the risk of personal injury or
equipment damage, be sure that the rack is adequately stabilized
before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be
careful when pressing the server rail-release latches and sliding
the server into the rack. The sliding rails could pinch your fingers.
Server Operations 27
3. After performing the installation or maintenance procedure, slide the server
back into the rack:
a. Press the server rail-release latches and slide the server fully into rack.
b. Secure the server by tightening the thumbscrews.
Removing the Front Bezel (Tower Model)
This server has a removable front bezel that must be unlocked and opened before
accessing the hard drive cage or removing the access panel. The door should be
kept closed during normal server operations.
Use the key provided with the server to unlock the bezel with a clockwise turn.
If necessary, remove the front bezel.
Removing Access Panel
1. Loosen the two thumbscrews located on the left side on the front of the
chassis.
2. Slide the access panel back about 1.5 cm (0.5 in).
3. Lift and remove the access panel.
28 HP ProLiant ML350 Generation 4p Server User Guide
NOTE: Turn the access panel over to locate the System Configuration
and Options hood labels. These labels will provide information on
installing various options, flexible memory configurations, LED status
indicators, and switch settings.
4. To replace the access panel, reverse steps 1 through 3.
29
Server Setup
In This Section
Optional Installation Services.......................................................................................................29
Optimum Environment.................................................................................................................30
Rack Planning Resources .............................................................................................................33
Rack Warnings .............................................................................................................................34
Identifying Tower Server Carton Contents...................................................................................35
Identifying Rack Server Shipping Carton Contents .....................................................................36
Installing Hardware Options.........................................................................................................36
Setting up a Tower Server ............................................................................................................37
Installing the Server into the Rack ...............................................................................................37
Powering Up and Configuring the Server ....................................................................................43
Installing the Operating System ...................................................................................................44
Registering the Server ..................................................................................................................44
Optional Installation Services
Delivered by experienced, certified engineers, HP Care Pack services help you
keep your servers up and running with support packages tailored specifically for
HP ProLiant systems. HP Care Packs let you integrate both hardware and
software support into a single package. A number of service level options are
available to meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard
product warranty with easy-to-buy, easy-to-use support packages that help you
make the most of your server investments. Some of the Care Pack services are:
•
Hardware support
− 6-Hour Call-to-Repair
− 4-Hour 24x7 Same Day
− 4-Hour Same Business Day
•
Software support
30 HP ProLiant ML350 Generation 4p Server User Guide
− Microsoft®
− Linux
− HP ProLiant Essentials (HP SIM and RDP)
− VMWare
• • Integrated hardware and software support
− Critical Service
− Proactive 24
− Support Plus
− Support Plus 24
Startup and implementation services for both hardware and software
For more information on Care Packs, refer to the HP website
(http://www.hp.com/hps/carepack/servers/cp_proliant.html
Optimum Environment
).
When installing the server, select a location that meets the environmental
standards described in this section.
Space and Airflow Requirements
Tower Server
In a tower configuration, leave at least a 7.6-cm (3-in) clearance space at the
front and back of the server for proper ventilation.
Rack Server
To allow for servicing and adequate airflow, observe the following space and
airflow requirements when deciding where to install a rack:
• • Leave a minimum clearance of 76.2 cm (30 in) in front of the rack.
Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
Server Setup 31
• Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to
the back of another rack or row of racks.
HP servers draw in cool air through the front and expel warm air through the
rear. Therefore, the front and rear rack doors must be adequately ventilated to
allow ambient room air to enter, and allow the warm air to escape from the
cabinet.
CAUTION: To prevent improper cooling and damage to the
equipment, do not block the ventilation openings.
The 9000 and 10000 Series racks provide proper server cooling from flowthrough perforations in the front and rear doors that provide 64 percent open area
for ventilation.
CAUTION: When using a Compaq branded 7000 Series rack,
you must install the high airflow rack door insert [P/N 327281-B21 (42U)
or P/N 157847-B21 (22U)] to provide proper front-to-back airflow and
cooling.
CAUTION: If a third-party rack is used, observe the following
additional requirements to ensure adequate airflow and to prevent
damage to the equipment:
• • Front and rear doors—If the 42U rack includes closing front and rear
doors, you must allow 5,350 sq cm (830 sq in) of holes evenly
distributed from top to bottom to permit adequate airflow (equivalent
to the required 64 percent open area for ventilation).
Side—The clearance between the installed rack component and the
side panels of the rack must be a minimum of 7 cm (2.75 in).
When vertical space in the rack is not filled by a server or rack component, the
gaps between the components cause changes in airflow through the rack and
across the servers. Cover all gaps with blanking panels to maintain proper
airflow.
CAUTION: Always use blanking panels to fill empty vertical
spaces in the rack. This arrangement ensures proper airflow. Using a
rack without blanking panels results in improper cooling that can lead to
thermal damage.
32 HP ProLiant ML350 Generation 4p Server User Guide
Temperature Requirements
To ensure continued safe and reliable equipment operation, install or position the
system in a well-ventilated, climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most
server products is 35°C (95°F). The temperature in the room where the rack is
located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment
when installing third-party options:
• • Do not permit optional equipment to impede airflow around the
server or to increase the internal rack temperature beyond the
maximum allowable limits.
Do not exceed the manufacturer’s TMRA.
Power Requirements
Installation of this equipment must comply with local and regional electrical
regulations governing the installation of information technology equipment by
licensed electricians. This equipment is designed to operate in installations
covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992
(code for Protection of Electronic Computer/Data Processing Equipment). For
electrical power ratings on options, refer to the product rating label or the user
documentation supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or
damage to the equipment, do not overload the AC supply branch
circuit that provides power to the rack. Consult the electrical
authority having jurisdiction over wiring and installation
requirements of your facility.
CAUTION: Protect the server from power fluctuations and
temporary interruptions with a regulating uninterruptible power supply
(UPS). This device protects the hardware from damage caused by
power surges and voltage spikes and keeps the system in operation
during a power failure.
Server Setup 33
When installing more than one server, you may need to use additional power
distribution devices to safely provide power to all devices. Observe the following
guidelines:
•
Balance the server power load between available AC supply branch circuits.
•
Do not allow the overall system AC current load to exceed 80 percent of the
branch circuit AC current rating.
•
Do not use common power outlet strips for this equipment.
•
Provide a separate electrical circuit for the server.
Electrical Grounding Requirements
The server must be grounded properly for proper operation and safety. In the
United States, you must install the equipment in accordance with NFPA 70, 1999
Edition (National Electric Code), Article 250, as well as any local and regional
building codes. In Canada, you must install the equipment in accordance with
Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all
other countries, you must install the equipment in accordance with any regional
or national electrical wiring codes, such as the International Electrotechnical
Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure
that all power distribution devices used in the installation, such as branch wiring
and receptacles, are listed or certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers
connected to the same power source, HP recommends the use of a PDU that is
either permanently wired to the building’s branch circuit or includes a
nondetachable cord that is wired to an industrial-style plug. NEMA locking-style
plugs or those complying with IEC 60309 are considered suitable for this
purpose. Using common power outlet strips for the server is not recommended.
Rack Planning Resources
The rack resource kit ships with all HP branded or Compaq branded 9000,
10000, and H9 series racks. A summary of the content of each resource follows:
•
Custom Builder is a web-based service for configuring one or many racks.
Rack configurations can be created using:
34 HP ProLiant ML350 Generation 4p Server User Guide
− A simple, guided interface
− Build-it-yourself mode
For more information, refer to the HP website
(http://www.hp.com/products/configurator
).
• • The Installing Rack Products video provides a visual overview of operations
required for configuring a rack with rack-mountable components. It also
provides the following important configuration steps:
− Planning the site
− Installing rack servers and rack options
− Cabling servers in a rack
− Coupling multiple racks
The Rack Products Documentation CD enables you to view, search, and print
documentation for HP and Compaq branded racks and rack options. It also
helps you set up and optimize a rack in a manner that best fits your
environment.
If you intend to deploy and configure multiple servers in a single rack, refer to
the white paper on high-density deployment on the HP website
(http://www.hp.com
).
Rack Warnings
damage to the equipment, be sure that:
WARNING: To reduce the risk of personal injury or
Server Setup 35
The leveling jacks are extended to the floor. •
•
The full weight of the rack rests on the leveling jacks.
•
The stabilizing feet are attached to the rack if it is a single-rack
installation.
•
The racks are coupled together in multiple-rack installations.
•
Only one component is extended at a time. A rack may become
unstable if more than one component is extended for any
reason.
WARNING: To reduce the risk of personal injury or
equipment damage when unloading a rack:
At least two people are needed to safely unload the rack from
•
the pallet. An empty 42U rack can weigh as much as 115 kg
(253 lb), can stand more than 2.1 m (7 ft) tall, and may become
unstable when being moved on its casters.
•
Never stand in front of the rack when it is rolling down the ramp
from the pallet. Always handle the rack from both sides.
Identifying Tower Server Carton Contents
Unpack the server shipping carton and locate the materials and documentation
necessary for installing the server.
The contents of the server shipping carton include:
•
Server
•
Power cord
•
Keyboard (not included in all regions)
•
Mouse (not included in all regions)
•
Hardware documentation, Documentation CD, and software products
In addition to the supplied items, you may need:
•
T-15 Torx screwdriver
36 HP ProLiant ML350 Generation 4p Server User Guide
•
Hardware options
•
Operating system or application software
•
UPS
Identifying Rack Server Shipping Carton Contents
Unpack the server shipping carton and locate the materials and documentation
necessary for installing the server. All the rack mounting hardware necessary for
installing the server into the rack is included with the rack or the server.
The contents of the server shipping carton include:
•
Server
•
Power cord
•
Hardware documentation, Documentation CD, and software products
•
Rack mounting hardware
In addition to the supplied items, you may need:
•
T-15 Torx screwdriver
•
Hardware options
•
Operating system or application software
•
PDU
Installing Hardware Options
Install any hardware options before initializing the server. For options installation
information, refer to the option documentation. For server-specific information,
refer to "Hardware Options Installation (on page 45
)."
Server Setup 37
Setting up a Tower Server
Follow the steps in this section to set up a tower model server. If you are going to
install the server into a rack, refer to the rack installation ("Installing the Server
into the Rack" on page 37
1. Connect peripheral devices to the server ("Rear Panel Components" on page
12
).
WARNING: To reduce the risk of electric shock, fire, or
damage to the equipment, do not plug telephone or
telecommunications connectors into RJ-45 connectors.
IMPORTANT: If the RILOE II board is installed in the server, be sure
that you attach the video cable to the video connector on the rear of the
RILOE II board. The standard video connector on the server rear panel
is not used when the RILOE II board is installed. For more information,
refer to the HP Remote Insight Lights-Out Edition II User Guide.
2. Connect the power cord to the back of the server.
3. Connect the power cord to the AC power source.
) section.
WARNING: To reduce the risk of electric shock or damage
to the equipment:
Do not disable the power cord grounding plug. The grounding
•
plug is an important safety feature.
•
Plug the power cord into a grounded (earthed) electrical outlet
that is easily accessible at all times.
•
Unplug the power cord from the power supply to disconnect
power to the equipment.
•
Do not route the power cord where it can be walked on or
pinched by items placed against it. Pay particular attention to
the plug, electrical outlet, and the point where the cord extends
from the server.
Installing the Server into the Rack
Follow the steps in this section to install the server into either a round-hole or
square-hole rack.
38 HP ProLiant ML350 Generation 4p Server User Guide
NOTE: If using a round-hole rack, follow the same steps using the
round-hole cage nuts provided with the kit.
If you are installing the server into a telco rack, order the appropriate option kit at
the RackSolutions.com website (http://www.racksolutions.com/hp
server-specific instructions on the website to install the rack brackets. After
installing the brackets, follow the steps in this section.
WARNING: When installing a server in a telco rack, be
sure that the rack frame is adequately secured to the top and
bottom of the building structure.
1. Mark the rack with the rack template.
CAUTION: Always plan the rack installation so that the
heaviest item is on the bottom of the rack. Install the heaviest item first,
and continue to populate the rack from the bottom to the top.
). Follow the
NOTE: Rack components are removed for clarity.
Server Setup 39
2. Extend the component rail until the rail-release latch engages. Press the latch
and continue to pull the component rail until it is completely separate from
the rack rail.
3. Secure each server component rail to the server.
40 HP ProLiant ML350 Generation 4p Server User Guide
4. Install the rack rails in the rack.
5. Press the rail-release latches, slide the server into the rack and tighten the
thumbscrews.
WARNING: To reduce the risk of personal injury or
damage to the equipment, adequately stabilize the rack before
extending a component outside the rack. Extend only one
component at a time. A rack may become unstable if more than
one component is extended.
WARNING: To reduce the risk of personal injury, be
careful when pressing the server rail-release latches and sliding
the server into the rack. The sliding rails could pinch your fingers.
Server Setup 41
CAUTION: Be sure to keep the server parallel to the floor
when sliding the server rails into the rack rails. Tilting the server up or
down could result in damage to the rails.
6. Secure the cable management bracket to the rear of the server using a T-15
Torx screwdriver.
42 HP ProLiant ML350 Generation 4p Server User Guide
7. Secure the cable management arm to the bracket.
8. Secure the cable management arm to the rack.
9. Connect peripheral devices to the server. Refer to setting up a tower server
for more information on rear panel component connection.
10. Connect the power cord to the back of the server.
Server Setup 43
11. Route cables through the cable management arm.
12. Connect the power cord to the AC power source.
WARNING: To reduce the risk of electric shock or damage
to the equipment:
Do not disable the power cord grounding plug. The grounding
•
plug is an important safety feature.
• • Plug the power cord into a grounded (earthed) electrical outlet
that is easily accessible at all times.
Unplug the power cord from the power supply to disconnect
power to the equipment.
Do not route the power cord where it can be walked on or pinched
by items placed against it. Pay particular attention to the plug,
electrical outlet, and the point where the cord extends from the
server.
Powering Up and Configuring the Server
To power up the server, press the Power On/Standby button.
While the server boots, RBSU and the ORCA utility are automatically
configured to prepare the server for operating system installation.
44 HP ProLiant ML350 Generation 4p Server User Guide
To configure these utilities manually:
• • Press the F8 key when prompted during the array controller initialization to
configure the array controller using ORCA.
Press the F9 key when prompted during the boot process to change the server
settings using RBSU. The system is set up by default for the English
language.
For more information on the automatic configuration, refer to the HP ROM-
Based Setup Utility User Guide located on the Documentation CD.
Installing the Operating System
To operate properly, the server must have a supported operating system. For the
latest information on supported operating systems, refer to the HP website
(http://www.hp.com/go/supportos
Two methods are available to install an operating system on the server:
• • SmartStart assisted installation—Insert the SmartStart CD into the CD-ROM
drive and reboot the server.
).
Manual installation—Insert the operating system CD into the CD-ROM drive
and reboot the server. This process may require you to obtain additional
drivers from the HP website (http://www.hp.com/support
Follow the on-screen instructions to begin the installation process.
For information on using these installation paths, refer to the SmartStart
installation poster in the HP ProLiant Essentials Foundation Pack, included with
the server.
Registering the Server
To register a server, refer to the registration card in the HP ProLiant Essentials
Foundation Pack or the HP Registration website (http://register.hp.com
).
).
45
Hardware Options Installation
In This Section
Introduction ..................................................................................................................................45
Processor Option ..........................................................................................................................46
Memory Options...........................................................................................................................50
Hard Drive Options ......................................................................................................................54
Removable Media Device Options...............................................................................................57
Redundant Hot-Plug Power Supply Option..................................................................................65
Expansion Board Options.............................................................................................................67
VHDCI or HD68 SCSI Cable Option...........................................................................................70
Tower-to-Rack Conversion Option ..............................................................................................73
Installing a Second Serial Port......................................................................................................77
Installing a Redundant Fan...........................................................................................................78
Introduction
If more than one option is being installed, read the installation instructions for all
the hardware options and identify similar steps to streamline the installation
process.
WARNING: To reduce the risk of personal injury from hot
surfaces, allow the drives and the internal system components to
cool before touching them.
CAUTION: To prevent damage to electrical components,
properly ground the server before beginning any installation procedure.
Improper grounding can cause electrostatic discharge.
46 HP ProLiant ML350 Generation 4p Server User Guide
Processor Option
The server supports single- and dual-processor operation. With two processors
installed, the server supports boot functions through the processor installed in
processor socket 1. However, if processor 1 fails, the system automatically boots
from processor 2 and provides a processor failure message.
The server uses PPMs as DC-to-DC converters to provide the proper power to
each processor. Processor 1 uses an embedded PPM. Processor 2 uses a PPM that
must be installed in the adjacent slot.
CAUTION: To prevent thermal instability and damage to the
server, do not separate the processor from the heatsink. The processor,
heatsink, and retaining clip make up a single assembly.
CAUTION: To prevent possible server malfunction and
damage to the equipment, do not mix processors of different types.
IMPORTANT: If upgrading processor speed, update the system ROM
before installing the processor.
IMPORTANT: PPM 2 must be installed when processor 2 is installed.
The system fails to boot if the PPM is missing.
To install a processor:
1. Power down the server ("Powering Down the Server" on page 25).
2. Extend the server from the rack, if applicable ("Extending the Server from
the Rack" on page 26
).
3. Remove the front bezel, if necessary ("Removing the Front Bezel (Tower
Model)" on page 27
4. Remove the access panel ("Removing Access Panel" on page 27
).
).
5. Open the processor locking lever.
Hardware Options Installation 47
CAUTION: Failure to completely open the processor locking
lever prevents the processor from seating during installation, leading to
hardware damage.
6. Install the processor and close the processor locking lever.
CAUTION: Forcing the processor locking lever could lead to
hardware damage.
48 HP ProLiant ML350 Generation 4p Server User Guide
7. Install the heatsink.
8. Close the processor retaining brackets.
Hardware Options Installation 49
9. Connect the heatsink connector to the connector on the system board.
Item Description
1 Processor 1 heatsink connector
2 Processor 2 heatsink connector
10. Open the latches on the corresponding PPM slot.
11. Install the PPM for processor 2 (if installing a second processor).
NOTE: PPM 1 is embedded onto the system board.
50 HP ProLiant ML350 Generation 4p Server User Guide
NOTE: The appearance of compatible PPMs may vary.
12. Replace the front bezel ("Removing the Front Bezel (Tower Model)" on page
), if applicable.
27
13. Replace the access panel ("Removing Access Panel" on page 27
Memory Options
You can expand server memory by installing PC2-3200R Registered DDR2
DRAM DIMMs. The system supports up to six DIMMs.
The server supports two types of memory configurations:
• Standard memory configuration (Advanced ECC) for maximum
performance, using up to 12 GB of active memory (six 2-GB single-rank
DIMMs) ("Single- and Dual-Rank DIMMs" on page 51
• Online spare memory configuration for maximum availability, using up to
8 GB (four 2-GB single-rank DIMMs) of active memory and 4 GB (two 2GB single-rank DIMMs) of online spare memory
Refer to "System Board Components" for DIMM slot locations and bank
assignments.
For more information on the server, refer to the Documentation CD or the
QuickSpecs on the HP website
(http://www.hp.com/products/servers/proliantml350/
).
)
).
General Memory Configuration Requirements
• • The server supports DIMM configurations of one DIMM, two DIMMs, four
DIMMs, and six DIMMs.
If mixing dual- and single-rank DIMMs, the dual-rank DIMMs must be
installed first ("Single- and Dual-Rank DIMMs" on page 51
• • The server supports six single-rank DIMMs or four dual-rank DIMMs.
If the server contains more than 4 GB of memory, consult the OS
documentation about accessing the full amount of installed memory.
).
Hardware Options Installation 51
Single- and Dual-Rank DIMMs
PC2-3200 DIMMs can either be single- or dual-rank. While it is not normally
important for you to differentiate between these two types of DIMMs, certain
DIMM configuration requirements are based on these classifications.
Certain configuration requirements exist with single- and dual-rank DIMMs that
allow the architecture to optimize performance. A dual-rank DIMM is similar to
having two separate DIMMs on the same module. Although only a single DIMM
module, a dual-rank DIMM acts as if it were two separate DIMMs. The primary
reason for the existence of dual-rank DIMMs is to provide the largest capacity
DIMM given the current DIMM technology. If the maximum DIMM technology
allows for creating 2-GB single-rank DIMMs, a dual-rank DIMM using the same
technology would be 4-GB.
Understanding the existence of single- and dual-rank DIMMs is all that is
necessary for understanding the memory population guidelines of this server.
Online Spare Memory Configuration
In the online spare configuration, the ROM automatically configures the last
populated bank as the spare memory. If only banks A and B are populated,
bank B is the spare bank. If banks A, B, and C are populated, bank C is the spare
bank. If DIMMs in a non-spare bank exceed the limit for the single-bit
correctable errors threshold as defined by the Pre-Failure Warranty, the system
copies the memory contents of the failing bank to the spare bank. The system
then deactivates the failing bank and automatically switches over to the spare
bank.
For online spare memory support, DIMMs installed in the spare bank must be of
equal or greater capacity than the DIMMs installed in other banks.
For example, if bank A is populated with two 512-MB DIMMs and bank B is
populated with two 1-GB DIMMs, bank C must be populated with two 1-GB or
greater DIMMs in order for online spare memory support to function properly.
The following guidelines apply to Online Spare Memory configuration:
• Online Spare Memory requires all DIMMs to be single-rank. ROM will
display an error if any dual-rank DIMMs are installed.
52 HP ProLiant ML350 Generation 4p Server User Guide
•
Online Spare Memory operates with four or six DIMMs.
After installing DIMMs, use RBSU to configure the system for online spare
memory support.
DIMM Installation Guidelines
You must observe the following guidelines when installing additional memory:
•
Always install DIMM pairs in a memory bank with identical DIMMs.
•
Install only PC2-3200R DIMMs.
•
Install DIMMs into both slots within a single bank.
•
Upgrade memory by installing DIMM pairs into banks in sequential bank
order, starting with bank B.
For online spare memory support, you must also observe additional guidelines.
Installing DIMMs
1. Power down the server ("Powering Down the Server" on page 25).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 26
).
3. Remove the front bezel door, if necessary ("Removing the Front Bezel
(Tower Model)" on page 27
4. Remove the access panel ("Removing Access Panel" on page 27
).
).
5. Open the DIMM slot latches.
Hardware Options Installation 53
6. Install the DIMM.
7. Install the access panel.
8. If you are installing DIMMs in an online spare configuration, use RBSU to
configure this feature.
Interleaving and Non-Interleaving Memory Configuration
This server supports both interleaving and non-interleaving memory
configurations. Interleaving memory increases bandwidth by allowing
simultaneous access to more than one block of data (for example, overlapping
Read-Writes). This is accomplished by dividing the system memory between
pairs of DIMMs and Writing-Reading blocks of data to/from both
simultaneously. In order to take advantage of memory interleaving, identical
DIMMs must be installed in pairs. DIMMs can also be installed singularly in slot
1 only if memory interleaving is not desired.
Activating Interleaving Memory
Interleaving memory functionality is automatically activated whenever two
identical DIMMs are detected in sockets 1 and 2. If sockets 3 and 4 are
populated, it must be with identical DIMMs as well. If identical DIMMs are
installed in sockets 1, 2, and 3, the system will not boot.
54 HP ProLiant ML350 Generation 4p Server User Guide
For more information, refer to "Server Software and Configuration Utilities (on
page 93
)" in this guide.
Hard Drive Options
Removing a Hard Drive Blank (on page 54)
SCSI Hard Drive Guidelines (on page 55
Installing Hot-Plug SCSI Hard Drives (on page 55
Installing a SATA or SAS Drive ("Installing a SATA or SAS Hard Drive" on
page 56
)
Removing a Hard Drive Blank
To remove a hard drive blank, push the lever to release the blank and pull out.
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
)
)
NOTE: Depending on model purchased, the server may look slightly
different than shown.
Hardware Options Installation 55
SCSI Hard Drive Guidelines
When adding SCSI hard drives to the server, observe the following general
guidelines:
•
A maximum of six SCSI devices per channel can be added.
•
Each SCSI drive must have a unique ID. The system automatically sets all
SCSI IDs on hot-plug models.
•
The SCSI ID for each hot-plug hard drive is set automatically to the next
sequential ID number in a series beginning with ID0.
•
If only one SCSI hard drive is used, install it in the bay with the lowest
number.
•
Hot-plug SCSI hard drives must be Ultra320. Mixing these types with other
drive standards degrades the overall performance of the drive subsystem.
Installing Hot-Plug SCSI Hard Drives
1. Remove the existing hard drive blank or hard drive from the drive bay.
2. Install the hard drive.
NOTE: Depending on model purchased, the server may look slightly
different than shown.
56 HP ProLiant ML350 Generation 4p Server User Guide
3. Determine the status of the hard drive from the hot-plug SCSI hard drive
LEDs ("Hot-Plug SCSI Hard Drive LED Combinations" on page 23
).
22
4. Resume normal server operations.
Installing a SATA or SAS Hard Drive
NOTE: The default configuration for hot-plug SATA hard drives is bays
1 and 2 (SATA IDs 1 and 2). An optional controller is required to support
drives in bays 3 through 6 (SATA IDs 3 through 6).
1. Remove the existing hard drive blank or hard drive from the drive bay.
2. Open the release latch to prepare the drive for installation.
, on page
Hardware Options Installation 57
3. Install the drive.
NOTE: Depending on model purchased, the server may look slightly
different than shown.
4. Determine the status of the drive by observing the drive LEDs ("SATA or
SAS Hard Drive LEDs" on page 24
).
5. Resume normal server operations.
Removable Media Device Options
Identifying Guide Screws (on page 58)
Accessing the Removable Media Cage (on page 58)
Removing Shipping Brackets (on page 59
Installing a Half-Height or Full-Height Media Device Option (on page 60
Installing a Tape Drive Option (on page 62
Installing an Internal Two-Bay Hot-Plug SCSI Drive Cage Option ("Installing a
Tape Drive Option" on page 62
)
)
)
)
58 HP ProLiant ML350 Generation 4p Server User Guide
Identifying Guide Screws
When installing drives in the removable media bay, guide screws must be
installed to make sure the drives correctly align in the drive cage. HP has
provided extra guide screws. They are located behind the side access panel of the
server. Some options use 5.25 M3 metric screws and some use HD 6-32 screws.
The metric screws supplied by HP are black.
Accessing the Removable Media Cage
The server supports installation of optional internal storage devices.
IMPORTANT: HP and Compaq branded SCSI non-hot-plug cables are
terminated. Remove all terminating jumpers from third-party SCSI
devices before installing them in the server.
1. Power down the server ("Powering Down the Server" on page 25).
2. Extend the server from the rack, if applicable ("Extending the Server from
the Rack" on page 26
3. Remove the front bezel door, if necessary ("Removing the Front Bezel
(Tower Model)" on page 27
4. Remove the access panel ("Removing Access Panel" on page 27
).
).
).
Hardware Options Installation 59
CAUTION: Always populate each media bay with either a
device or a blank. Proper airflow can only be maintained when the bays
are populated. Unpopulated drive bays can lead to improper cooling and
thermal damage.
5. Remove the shipping bracket ("Removing Shipping Brackets" on page 59).
6. Push up on the drivelock to release the blanks and gently pull it away from
the chassis.
7. Install other hardware options as needed.
8. Replace the front bezel ("Removing the Front Bezel (Tower Model)" on page
27
), if applicable.
9. Replace the access panel ("Removing Access Panel" on page 27).
Removing Shipping Brackets
Shipping brackets prevent the drive cage from moving while the server is being
shipped.
NOTE: The shipping brackets do not need to be removed from the
server when the server is in normal operation.
Before installing an option into the removable media bay area, remove the
shipping brackets. To remove shipping brackets:
60 HP ProLiant ML350 Generation 4p Server User Guide
1. Loosen the thumbscrew securing the shipping bracket to the server.
2. Remove the shipping bracket.
3. Before shipping the server with an option installed in the removable media
bay, reverse steps 1 and 2 to install the shipping brackets.
Installing a Half-Height or Full-Height Media Device Option
The server includes four removable media bays. The lower two bays are
occupied with a 3.5-inch diskette drive and an IDE CD-ROM drive. The upper
two removable media bays are vacant. You can install up to two half-height or
one full-height removable media devices in the removable media cage. To install
a half-height or full-height media device:
1. Power down the server ("Powering Down the Server" on page 25
2. Extend the server from the rack, if applicable ("Extending the Server from
the Rack" on page 26
).
3. Remove the front bezel door, if necessary ("Removing the Front Bezel
(Tower Model)" on page 27
).
4. Remove the access panel ("Removing Access Panel" on page 27
5. Remove the media device blanks.
).
).
Hardware Options Installation 61
6. Configure the device by setting the SCSI ID. The SCSI ID on each device in
the media bays must be manually set to a unique value. Refer to the
documentation provided with the device for instructions on setting the SCSI
ID.
7. Remove all terminating jumpers from third-party SCSI devices.
8. Install the guide screws ("Identifying Guide Screws" on page 58
applicable.
9. Slide the drive into the bay until it clicks into place.
10. Connect the data and power cables to the back of the device.
), if
62 HP ProLiant ML350 Generation 4p Server User Guide
11. Connect the data cable into a SCSI controller channel (secondary SCSI
channel shown).
12. Replace the front bezel ("Removing the Front Bezel (Tower Model)" on page
27
), if applicable.
13. Replace the access panel ("Removing Access Panel" on page 27
Installing a Tape Drive Option
1. Power down the server ("Powering Down the Server" on page 25).
2. Extend the server from the rack, if applicable ("Extending the Server from
the Rack" on page 26
3. Remove the front bezel door, if necessary ("Removing the Front Bezel
(Tower Model)" on page 27
4. Remove the access panel ("Removing Access Panel" on page 27
5. Install the guide screws ("Identifying Guide Screws" on page 58
applicable.
6. Configure the device by setting the SCSI ID. The SCSI ID on each device
must be manually set to a unique value. Refer to the documentation provided
with the device for instructions on setting the SCSI ID.
7. Install the drive into the drive bay until it clicks into place.
).
).
).
).
), if
Hardware Options Installation 63
IMPORTANT: HP recommends installing the tape drive on a separate
SCSI cable to avoid a decrease in performance on other SCSI devices.
8. Connect the data and power cables to the back of the device.
9. Connect the data cable into a SCSI controller channel (secondary SCSI
channel shown).
10. Replace the front bezel ("Removing the Front Bezel (Tower Model)" on page
), if applicable.
27
11. Replace the access panel ("Removing Access Panel" on page 27
).
Installing an Internal Two-Bay Hot-Plug SCSI Drive Cage Option
You can install up to two half-height or one full-height removable media device
in the removable media cage. To install a half-height or full-height media device:
1. Extend the server from the rack, if applicable ("Extending the Server from
the Rack" on page 26
2. Remove the front bezel door, if necessary ("Removing the Front Bezel
(Tower Model)" on page 27
3. Remove the access panel ("Removing Access Panel" on page 27
4. Access the removable media cage ("Accessing the Removable Media Cage"
on page 58
).
).
).
).
64 HP ProLiant ML350 Generation 4p Server User Guide
5. Using the T-15 Torx screwdriver attached to the back of the server, position
two screws in the upper mounting holes on each side of the drive cage.
6. Slide the drive cage into the chassis until it locks into place.
IMPORTANT: Be sure that the unit identification numbers (0 and 1)
appear on the right side of the drive cage front panel.
Hardware Options Installation 65
7. Connect the SCSI and power cables.
8. Replace the front bezel ("Removing the Front Bezel (Tower Model)" on page
27
), if applicable.
9. Replace the access panel ("Removing Access Panel" on page 27
Refer to the HP Internal Two-Bay Hot-Plug SCSI Drive Cage Installation
Instructions for additional information.
Redundant Hot-Plug Power Supply Option
WARNING: To reduce the risk of personal injury or
damage to the equipment, the installation of power supplies
should be performed only by individuals who are qualified in
servicing server equipment and trained to deal with products
capable of producing hazardous energy levels.
WARNING: To reduce the risk of personal injury from hot
surfaces, observe the thermal labels on each power supply or
module.
).
66 HP ProLiant ML350 Generation 4p Server User Guide
WARNING: To reduce the risk of injury from electric
shock hazards, do not open power supplies. Refer all maintenance,
upgrades, and servicing to qualified personnel.
CAUTION: Electrostatic discharge (ESD) can damage
electronic components. Be sure that you are properly grounded
(earthed) before beginning any installation procedure.
NOTE: Do not attempt to remove the power supply from a non-hot-plug
SCSI model.
IMPORTANT: The HP ProLiant ML350 Generation 4 and ProLiant
ML350 Generation 4p server power supplies are not interchangeable.
To install the optional hot-plug redundant power supply:
1. Identify the redundant power supply bay at the back of the server.
IMPORTANT: Power supplies for the model shown are hot-pluggable.
When using the redundant power supply option, it is not necessary to
power down the server before removing or installing a power supply.
2. Loosen thumbscrews and remove the power supply blank.
WARNING: To reduce the risk of electric shock or damage
to the equipment, do not connect AC power cords to uninstalled
power supplies.
Hardware Options Installation 67
3. Slide the power supply into the power supply bay, then apply pressure to the
power supply until the release/lock lever clicks the power supply securely
into the bay.
4. Connect the power cords to the power supplies.
5. Be sure that the power supply and redundant power supply LEDs are
illuminated green.
Expansion Board Options
The server supports PCI, PCI-X, and PCI Express expansion boards.
For instructions on installing a RILOE II board, refer to the HP Remote Insight
Lights-Out Edition II User Guide on the Documentation CD.
IMPORTANT: It is recommended that the optional RILOE II board be
installed in slot 6. If you plan to install a RILOE II board in the future,
Removing the Expansion Slot Cover
leave slot 6 unpopulated.
1. Power down the server ("Powering Down the Server" on page 25).
2. Extend the server from the rack, if applicable ("Extending the Server from
the Rack" on page 26
).
3. Remove the front bezel door, if necessary ("Removing the Front Bezel
(Tower Model)" on page 27
4. Remove the access panel ("Removing Access Panel" on page 27
).
).
68 HP ProLiant ML350 Generation 4p Server User Guide
5. Remove the expansion slot cover.
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all PCI slots have either an expansion
slot cover or an expansion board installed.
Installing an Expansion Board
CAUTION: To prevent damage to the server or expansion
boards, power down the server and remove all AC power cords before
removing or installing the expansion boards.
To install an expansion board:
1. Power down the server ("Powering Down the Server" on page 25
2. Extend the server from the rack, if applicable ("Extending the Server from
the Rack" on page 26
3. Remove the front bezel door, if necessary ("Removing the Front Bezel
(Tower Model)" on page 27
4. Remove the access panel ("Removing Access Panel" on page 27
5. Remove the expansion slot cover from the slot, if installed ("Installing an
Expansion Board" on page 68
).
).
).
).
).
Hardware Options Installation 69
IMPORTANT: It may be necessary to remove the slot cover next to the
slot in which you are installing a board.
6. Loosen the thumbscrews on the expansion board retainer and pull the
retainer out away from the chassis.
7. Install the expansion board.
IMPORTANT: Be sure to insert expansion boards into the appropriate
type of expansion slot. Most 32-bit expansion boards can be inserted
into a 64-bit PCI-X slot; however, PCI Express expansion boards must
be inserted into PCI Express expansion slots only.
8. Close the expansion slot latch to secure the board.
70 HP ProLiant ML350 Generation 4p Server User Guide
9. Connect any required internal or external cables to the expansion board.
Refer to the documentation that ships with the expansion board.
10. Reinstall the expansion board retainer, then tighten the thumbscrew.
11. Replace the front bezel ("Removing the Front Bezel (Tower Model)" on page
), if applicable.
27
12. Replace the access panel ("Removing Access Panel" on page 27
VHDCI or HD68 SCSI Cable Option
The VHDCI or HD68 SCSI Cable connects the server to external SCSI-based
storage or backup devices.
IMPORTANT: To install the external SCSI option, an internal SCSI
channel must be dedicated for external use only.
In addition to the VHDCI or HD68 SCSI cable, you will also need:
• • T-15 Torx screwdriver
Flat-head screwdriver
To prepare the server before installing or removing options:
1. Power down the server ("Powering Down the Server" on page 25
2. Extend the server from the rack, if applicable ("Extending the Server from
the Rack" on page 26
3. Remove the front bezel door, if necessary ("Removing the Front Bezel
(Tower Model)" on page 27
4. Remove the access panel ("Removing Access Panel" on page 27).
).
).
).
).
WARNING: To reduce the risk of electric shock or damage
to the equipment, disconnect power from the server by unplugging
all power cords from the electrical outlets.
CAUTION: Failure to correctly power down the server could
result in damage to equipment or loss of information.
Hardware Options Installation 71
5. Using a T-15 Torx screwdriver, remove the screw holding the SCSI
knockout cover plate located on the rear of the chassis and remove it from
the chassis.
6. Insert the SCSI connector into the open area. Secure the external SCSI
connector to the chassis using the screws provided with the external SCSI
connector option kit.
72 HP ProLiant ML350 Generation 4p Server User Guide
7. Secure the internal-to-external SCSI connector cable to either internal SCSI
channel (primary or secondary) or to the SCSI channel of an option card.
NOTE: Refer to the documentation that shipped with the external
storage device for more information.
8. Replace the front bezel ("Removing the Front Bezel (Tower Model)" on page
), if applicable.
27
9. Replace the access panel ("Removing Access Panel" on page 27
).
Hardware Options Installation 73
Tower-to-Rack Conversion Option
Converting a Tower Server to a Rack Server (on page 73)
Installing the Rack Server (on page 76
Accessing the Server in the Rack (on page 76
)
)
Converting a Tower Server to a Rack Server
The tower-to-rack conversion kit includes all equipment required to convert the
tower model server into a rack model server, and to install the server into most
square- or round-hole racks.
The tower-to-rack conversion kit includes:
•
Rack rails
•
Cable management arm
•
Server rails
•
Cage nuts
•
Rack template
•
Server bezel for rack environment
In addition to the supplied items, you may need:
•
T-10 Torx screwdriver
•
T-15 Torx screwdriver
•
Pencil
To convert a tower server to a rack server:
1. Power down the server ("Powering Down the Server" on page 25
).
2. Remove the front bezel door, if necessary ("Removing the Front Bezel
(Tower Model)" on page 27
).
74 HP ProLiant ML350 Generation 4p Server User Guide
3. Remove the feet.
4. Remove the access panel ("Removing Access Panel" on page 27
5. Disengage the locking brackets and pull them out.
6. Remove the tower configuration panel:
).
Hardware Options Installation 75
a. Use the T-10 Torx screwdriver to remove the two front panel screws.
Slide tower configuration panel back and then away from the chassis.
7. Align the pins on the server bezel with the corresponding slots on the chassis
and push down. Secure the server bezel to the chassis by tightening the
thumbscrews.
8. Replace the access panel ("Removing Access Panel" on page 27
).
76 HP ProLiant ML350 Generation 4p Server User Guide
Installing the Rack Server
To install the rack server:
1. Install the server into a rack ("Installing the Server into the Rack" on page
37
).
2. Connect the power cord and peripheral devices. Refer to Rear Panel
Components (on page 12
) for connector locations.
3. Power up the server ("Powering Up the Server" on page 25
4. Install the operating system ("Installing the Operating System" on page 44
5. Register the server. To register a server, refer to the registration card in the
HP ProLiant Essentials Foundation Pack or the HP Registration website
(http://register.hp.com
).
Accessing the Server in the Rack
To perform some installation or maintenance procedures, the server must be
extended from the rack ("Extending the Server from the Rack" on page 26
If the maintenance procedure requires accessing the server rear panel:
1. Unlock the cable management arm and swing the arm away from the server.
).
).
).
Hardware Options Installation 77
2. Reverse step 1 to secure the cable management arm after the maintenance
procedures have been completed.
Installing a Second Serial Port
1. Power down the server ("Powering Down the Server" on page 25).
2. Extend the server from the rack, if applicable ("Extending the Server from
the Rack" on page 26
3. Remove the front bezel, if applicable ("Removing the Front Bezel (Tower
Model)" on page 27
).
).
4. Remove the access panel ("Removing Access Panel" on page 27
).
5. Remove the expansion slot cover.
6. Install the serial port bracket and close the slot cover.
7. Connect the serial port cable to the serial port connector on the system board.
8. Replace the front bezel ("Removing the Front Bezel (Tower Model)" on page
), if applicable.
27
9. Replace the access panel ("Removing Access Panel" on page 27
).
78 HP ProLiant ML350 Generation 4p Server User Guide
Installing a Redundant Fan
1. Power down the server ("Powering Down the Server" on page 25).
2. Extend the server from the rack, if applicable ("Extending the Server from
the Rack" on page 26
3. Remove the front bezel door, if necessary ("Removing the Front Bezel
(Tower Model)" on page 27
).
).
4. Remove the access panel ("Removing Access Panel" on page 27
).
5. Install the redundant fan assembly and tighten the thumbscrew.
6. Connect the redundant fan cable to the redundant fan connector on the
system board.
7. Replace the front bezel ("Removing the Front Bezel (Tower Model)" on page
27), if applicable.
8. Replace the access panel ("Removing Access Panel" on page 27
).
79
Server Cabling
In This Section
Cabling Guidelines .......................................................................................................................79
SCSI Hot-Plug Cabling ................................................................................................................79
Connecting ATA or ATAPI Devices to the Integrated IDE Controller........................................92
Cabling Guidelines
This chapter provides an overview of the internal cabling of the HP ProLiant
ML350 Generation 4 Performance (G4p) server chassis. It also includes
information on how to cable SCSI, SATA, SAS, IDE, and removable media
devices in the system, as well as information about all critical system cabling. If
external cabling is required, refer to the documentation included with the external
storage device.
SCSI Hot-Plug Cabling
Storage Device Installation (on page 79)
Identifying SCSI Components (on page 80
Installing an Internal-to-External SCSI Controller ("Connecting ATA or ATAPI
Devices to the Integrated IDE Controller" on page 92
Cabling SmartArray or other RAID Controller ("Installing an Internal-toExternal SCSI Connector" on page 87
Cabling SCSI Devices in the Removable Media Area (on page 89
Storage Device Installation Guidelines
Consider the following guidelines when adding SCSI devices:
)
)
)
)
80 HP ProLiant ML350 Generation 4p Server User Guide
•
As a general rule, a maximum of six devices may be added per channel. The
server is equipped with two integrated Ultra320 SCSI channels.
•
The configuration settings on each SCSI device should be set to the SCSI ID
of the bay (Bay 0 = SCSI ID 0) that it will occupy.
•
If only one SCSI hard drive is used, it should be installed in the lowestnumbered bay (0).
•
Be sure to remove all terminating jumpers from third-party SCSI devices.
CAUTION: To prevent damage to the equipment, be sure that
the server is powered down, all cables are disconnected from the back
of the server, and the power cord is disconnected from the grounded
(earthed) AC outlet before installing devices.
CAUTION: To prevent damage to electrical components,
properly ground the server before beginning any installation procedure.
Improper grounding can cause electrostatic discharge.
Identifying SCSI Components
Media Bays and Hard Drives (on page 81)
Hot-Plug Hard Drive SCSI Cable (on page 82
Internal SCSI Components (on page 86
)
)
68-to-50 Pin SCSI Adapter (on page 87)
Server Cabling 81
Media Bays and Hard Drives
Number Description
1 Removable media bay
2 Hot-plug SCSI hard drive cage
3 Hot-plug SATA or SAS hard drive cage
82 HP ProLiant ML350 Generation 4p Server User Guide
Hot-Plug Hard Drive SCSI Cable
The SCSI cable shown is included with the server. The SCSI cable connects the
hot-plug drive cage to the SCSI controller. The hot-plug hard drive cage has
built-in termination.
Simplex Hot-Plug SCSI Cabling
In the simplex cabling configuration, an optional PCI array controller or
embedded primary SCSI controller controls up to six hard drives through one
SCSI bus.
CAUTION: Secondary SCSI controller is not recommended in
simplex mode.
Server Cabling 83
NOTE: The server ships with the required cables.
Item Component description SCSI IDs managed
1 SCSI cable 0, 1, 2, 3, 4, 5
2 SCSI cable used to jumper the
N/A
two SCSI buses together
IMPORTANT: After changing any SCSI configuration, be sure the
proper boot controller order is set in RBSU.
84 HP ProLiant ML350 Generation 4p Server User Guide
Duplex Hot-Plug SCSI Cabling
In the duplex cabling configuration, refer to the documentation that ships with
this option.
Item Description SCSI IDs Connection
1 SCSI cable 4,5 Secondary SCSI channel or
Smart Array controller
2 Duplex SCSI cable (optional) 0,1,2,3 Primary SCSI channel or
Smart Array controller
IMPORTANT: After changing any SCSI configuration, be sure the
proper boot controller order is set in RBSU.
Server Cabling 85
Array Controller Duplex SCSI Cabling
In the array controller duplex SCSI cabling configuration, the optional PCI array
controller controls up to four hard drives on one SCSI channel and two hard
drives on the other SCSI channel.
Item Component description SCSI IDs managed
1 SCSI cable 4, 5
2 SCSI cable * 0, 1, 2, 3
* One SCSI cable is provided with the server, and one SCSI cable is
provided with the Duplex SCSI Backplane Option Kit.
86 HP ProLiant ML350 Generation 4p Server User Guide
Internal SCSI Components
Before cabling the server, note the removable media and hard drive cage
locations. For additional information about installing SCSI devices, refer to the
documentation included with the device.
Number Description
1 SCSI connector, primary
2 SCSI connector, secondary
3 SCSI connector, knockouts
Server Cabling 87
68-to-50 Pin SCSI Adapter
If installing a device that uses a Fast SCSI-2 interface, you must provide a 68-to50 pin SCSI adapter. This adapter should be installed between the 50-pin
interface on the device and the 68-pin SCSI cable connected to the SCSI channel
on the system board.
Installing an Internal-to-External SCSI Connector
If you are not using one or both SCSI channels (primary or secondary) internally
or you install a SCSI or SmartArray option card, you may install an internal-toexternal SCSI connector in the SCSI knockout locations on the rear of the
chassis.
For installation instructions, refer to the VHDCI or HD68 SCSI Cable ("VHDCI
or HD68 SCSI Cable Option" on page 70
) section in this guide.
Cabling SCSI SmartArray or other RAID Controller
Many configurations are possible when SCSI controllers are added. This section
outlines the procedure for connecting internal hard drives to a SCSI controller
option or a SmartArray controller and assumes that the controller option or
SmartArray controller is already installed.
88 HP ProLiant ML350 Generation 4p Server User Guide
If hard drives and the SCSI or SmartArray controller are not already installed,
follow the steps in the sections "Installing Hard Drives ("Installing Hot-Plug
SCSI Hard Drives" on page 55
68
)".
)" and "Installing an Expansion Board (on page
To cable a Smart Array or other RAID controller:
1. Locate and remove the SCSI cable from the SCSI primary connector on the
system board.
2. Reconnect the SCSI cable to either the SCSI controller option or SmartArray
Controller.
Server Cabling 89
NOTE: Both SCSI channels are self-terminating. If you choose to not
use one or both of the SCSI channels, you do not need to terminate the
unused channel(s).
Cabling SCSI Devices in the Removable Media Area
The following steps detail the procedure for cabling an integrated SCSI controller
to a removable media or other device:
1. Install removable media device ("Installing a Half-Height or Full-Height
Media Device Option" on page 60
on each device.
2. Locate the SCSI cable that is shipped with the option. For more information
on cables, refer to the HP website
(http://www.hp.com/servers/proliantml350
3. Install the next available connector to the device.
). Be sure that the SCSI ID is uniquely set
).
SATA or SAS Cabling
Many configurations are possible when SATA or SAS controllers are added.
When upgrading your storage controller, refer to the Quickspecs and the cabling
matrix to identify the correct cables
(http://www.hp.com/products/servers/proliantml350/
).
90 HP ProLiant ML350 Generation 4p Server User Guide
Standard SATA Cabling (on page 90)
SATA-only Array Controller Cabling (on page 91
SATA/SAS Array Controller Cabling (on page 91
Standard SATA Cabling
NOTE: Some cables remain unconnected.
Item Description
)
)
1 SATA 1 connector
2 SATA 2 connector
Server Cabling 91
SATA-only Array Controller Cabling
NOTE: Some cables remain unconnected.
SATA/SAS Array Controller Cabling
92 HP ProLiant ML350 Generation 4p Server User Guide
Connecting ATA or ATAPI Devices to the Integrated IDE Controller
This server includes one IDE cable (the Cable Select Cable) that can connect up
to two ATA or ATAPI devices to the system through the integrated IDE
controller. This cable has three clearly labeled connectors. If only one IDE
device is connected to the system, it must be secured to the cable connector
labeled Drive 0. All IDE devices in the system should have their configuration
jumpers set to "Cable Select" or "CS."
IMPORTANT: If the network operating system is Novell NetWare, HP
recommends that you connect the CD-ROM to the primary IDE channel
and to the Drive 0 connector on the IDE cable.
NOTE: ATA (IDE) hard drives are not supported.
93
Server Software and Configuration Utilities
In This Section
Configuration Tools......................................................................................................................93
Management Tools .......................................................................................................................99
Diagnostic Tools.........................................................................................................................105
Keeping the System Current.......................................................................................................107
Configuration Tools
List of Tools:
SmartStart Software......................................................................................................................93
ROM-Based Setup Utility ............................................................................................................95
BIOS Serial Console.....................................................................................................................97
Array Configuration Utility..........................................................................................................97
Option ROM Configuration for Arrays........................................................................................98
HP ProLiant Essentials Rapid Deployment Pack .........................................................................98
Re-Entering the Server Serial Number and Product ID................................................................99
SmartStart Software
SmartStart is a collection of software that optimizes single-server setup,
providing a simple and consistent way to deploy server configuration. SmartStart
has been tested on many ProLiant server products, resulting in proven, reliable
configurations.
SmartStart assists the deployment process by performing a wide range of
configuration activities, including:
•
Configuring hardware using embedded configuration utilities, such as RBSU
and ORCA
•
Preparing the system for installing "off-the-shelf" versions of leading
operating system software
94 HP ProLiant ML350 Generation 4p Server User Guide
• • Installing optimized server drivers, management agents, and utilities
automatically with every assisted installation
Testing server hardware using the Insight Diagnostics Utility ("HP Insight
Diagnostics" on page 106
)
• • Installing software drivers directly from the CD. With systems that have
internet connection, the SmartStart Autorun Menu provides access to a
complete list of ProLiant system software.
Enabling access to the Array Configuration Utility (on page 97
Diagnostic Utility (on page 106
SmartStart is included in the HP ProLiant Essentials Foundation Pack. For more
information about SmartStart software, refer to the HP ProLiant Essentials
Foundation Pack or the HP website (http://www.hp.com/servers/smartstart
SmartStart Scripting Toolkit
The SmartStart Scripting Toolkit is a server deployment product that delivers an
unattended automated installation for high-volume server deployments. The
SmartStart Scripting Toolkit is designed to support ProLiant BL, ML, and DL
servers. The toolkit includes a modular set of utilities and important
documentation that describes how to apply these new tools to build an automated
server deployment process.
Using SmartStart technology, the Scripting Toolkit provides a flexible way to
create standard server configuration scripts. These scripts are used to automate
many of the manual steps in the server configuration process. This automated
server configuration process cuts time from each server deployed, making it
possible to scale server deployments to high volumes in rapid fashion.
For more information, and to download the SmartStart Scripting Toolkit, refer to
the HP website (http://www.hp.com/servers/sstoolkit
), Array
), and Erase Utility (on page 102)
).
).
Server Software and Configuration Utilities 95
Configuration Replication Utility
ConRep is shipped in the SmartStart Scripting Toolkit and is a program that
works with RBSU to replicate hardware configuration on ProLiant servers. This
utility is run during State 0, Run Hardware Configuration Utility, when doing a
scripted server deployment. ConRep reads the state of the system environment
variables to determine the configuration and then writes the results on an editable
script file. This file can then be deployed across multiple servers with similar
hardware and software components. For more information, refer to the
SmartStart Scripting Toolkit User Guide on the HP website
(http://h18004.www1.hp.com/products/servers/management/toolkit/documentatio
n.html).
ROM-Based Setup Utility
RBSU, an embedded configuration utility, performs a wide range of
configuration activities that may include:
•
Configuring system devices and installed options
•
Displaying system information
Using RBSU
•
Selecting the primary boot controller
For more information on RBSU, refer to the HP ROM-Based Setup Utility User
Guide on the Documentation CD or the HP website
(http://www.hp.com/servers/smartstart
).
The first time you power up the server, the system prompts you to enter RBSU
and select a language. Default configuration settings are made at this time and
can be changed later. Most of the features in RBSU are not required to set up the
server.
To navigate RBSU, use the following keys:
• • To access RBSU, press the F9 key during power up when prompted in the
upper right corner of the screen.
To navigate the menu system, use the arrow keys.
96 HP ProLiant ML350 Generation 4p Server User Guide
• To make selections, press the Enter key.
IMPORTANT: RBSU automatically saves settings when you press the
Enter key. The utility does not prompt you for confirmation of settings
before you exit the utility. To change a selected setting, you must select
a different setting and press the Enter key.
Auto-Configuration Process
The auto-configuration process automatically runs when you boot the server for
the first time. During the power-up sequence, the system ROM automatically
configures the entire system without needing any intervention. During this
process, the ORCA utility, in most cases, automatically configures the array to a
default setting based on the number of drives connected to the server.
NOTE: The server may not support all the following examples.
NOTE: If the boot drive is not empty or has been written to in the past,
ORCA does not automatically configure the array. You must run ORCA
to configure the array settings.
Drives Installed Drives Used RAID Level
1 1 RAID 0
2 2 RAID 1
3, 4, 5, or 6 3, 4, 5, or 6 RAID 5
More than 6 0 None
To change any ORCA default settings and override the auto-configuration
process, press the F8 key when prompted.
By default, the auto-configuration process configures the system for the English
language. To change any default settings in the auto-configuration process, such
as the settings for language, operating system, and primary boot controller,
execute RBSU by pressing the F9 key when prompted. After the settings are
selected, exit RBSU and allow the server to reboot automatically.
For more information, refer to the HP ROM-Based Setup Utility User Guide on
the Documentation CD or the HP website
(http://www.hp.com/servers/smartstart
).
Server Software and Configuration Utilities 97
Boot Options
After the auto-configuration process completes, or after the server reboots upon
exit from RBSU, the POST sequence runs, and then the boot option screen is
displayed. This screen is visible for several seconds before the system attempts to
boot from either a diskette, CD, or hard drive. During this time, the menu on the
screen allows you to install an operating system or make changes to the server
configuration in RBSU.
BIOS Serial Console
BIOS Serial Console allows you to configure the serial port to view POST error
messages and run RBSU remotely through a serial connection to the server COM
port. The server that you are remotely configuring does not require a keyboard
and mouse.
For more information about BIOS Serial Console, refer to the BIOS Serial
Console User Guide on the Documentation CD or the HP website
(http://www.hp.com/servers/smartstart
).
Array Configuration Utility
ACU is a browser-based utility with the following features:
•
Runs as a local application or remote service
•
Supports online array capacity expansion, logical drive extension,
assignment of online spares, and RAID or stripe size migration
•
Suggests the optimum configuration for an unconfigured system
•
Provides different operating modes, enabling faster configuration or greater
control over the configuration options
•
Remains available any time that the server is on
•
Displays on-screen tips for individual steps of a configuration procedure
98 HP ProLiant ML350 Generation 4p Server User Guide
The minimum display settings for optimum performance are 800 × 600
resolution and 256 colors. The server must have Microsoft® Internet
Explorer 5.5 (with Service Pack 1) installed and be running Microsoft®
Windows® 2000, Windows® Server 2003, or Linux. Refer to the README.TXT
file for further information about browser and Linux support.
For more information, refer to the HP Array Configuration Utility User Guide on
the Documentation CD or the HP website (http://www.hp.com
Option ROM Configuration for Arrays
Before installing an operating system, you can use the ORCA utility to create the
first logical drive, assign RAID levels, and establish online spare configurations.
The utility provides support for the following functions:
•
Configuring one or more logical drives using physical drives on one or more
SCSI buses
•
Viewing the current logical drive configuration
).
•
Deleting a logical drive configuration
If you do not use the utility, ORCA will default to the standard configuration.
For more information regarding array controller configuration, refer to the
controller user guide.
For more information regarding the default configurations that ORCA uses, refer
to the HP ROM-Based Setup Utility User Guide on the Documentation CD.
HP ProLiant Essentials Rapid Deployment Pack
The RDP software is the preferred method for rapid, high-volume server
deployments. The RDP software integrates two powerful products: Altiris
Deployment Solution and the HP ProLiant Integration Module.
Server Software and Configuration Utilities 99
The intuitive graphical user interface of the Altiris Deployment Solution console
provides simplified point and click, and drag and drop operations that enable you
to deploy target servers remotely, perform imaging or scripting functions, and
maintain software images.
For more information about the RDP, refer to the HP ProLiant Essentials Rapid
Deployment Pack CD or refer to the HP website
(http://www.hp.com/servers/rdp
).
Re-Entering the Server Serial Number and Product ID
After you replace the system board, you must re-enter the server serial number
and the product ID.
1. During the server startup sequence, press the F9 key to access RBSU.
2. Select the System Options menu.
3. Select Serial Number. The following warning is displayed:
WARNING! WARNING! WARNING! The serial number is loaded
into the system during the manufacturing process and
should NOT be modified. This option should only be used
by qualified service personnel. This value should always
match the serial number sticker located on the chassis.
4. Press the Enter key to clear the warning.
5. Enter the serial number and press the Enter key.
6. Select Product ID.
7. Enter the product ID and press the Enter key.
8. Press the Esc key to close the menu.
9. Press the Esc key to exit RBSU.
10. Press the F10 key to confirm exiting RBSU. The server will automatically
reboot.
Management Tools
List of Tools:
100 HP ProLiant ML350 Generation 4p Server User Guide
Automatic Server Recovery........................................................................................................100
ROMPaq Utility..........................................................................................................................100
Integrated Lights-Out Technology .............................................................................................101
System Online ROM Flash Component Utility..........................................................................101
Erase Utility................................................................................................................................102
Management Agents...................................................................................................................103
HP Systems Insight Manager .....................................................................................................103
Redundant ROM Support...........................................................................................................103
USB Support...............................................................................................................................105
Automatic Server Recovery
ASR is a feature that causes the system to restart when a catastrophic operating
system error occurs, such as a blue screen, ABEND, or panic. A system fail-safe
timer, the ASR timer, starts when the System Management driver, also known as
the Health Driver, is loaded. When the operating system is functioning properly,
the system periodically resets the timer. However, when the operating system
fails, the timer expires and restarts the server.
ASR increases server availability by restarting the server within a specified time
after a system hang or shutdown. At the same time, the HP SIM console notifies
you by sending a message to a designated pager number that ASR has restarted
the system. You can disable ASR from the HP SIM console or through RBSU.
ROMPaq Utility
Flash ROM enables you to upgrade the firmware (BIOS) with system or option
ROMPaq utilities. To upgrade the BIOS, insert a ROMPaq diskette into the
diskette drive and boot the system.
The ROMPaq utility checks the system and provides a choice (if more than one
exists) of available ROM revisions. This procedure is the same for both system
and option ROMPaq utilities.
For more information about the ROMPaq utility, refer to the HP website
(http://www.hp.com/servers/manage
).
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