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HP ProLiant DL80 Gen9 Server
e components and
service technician. HP assumes that you are qualified in the servicing of computer equipment, trained in
Part Number: 785385-002
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardwar
software. This guide is for an experienced
recognizing hazards in products, and are familiar with weight and stability precautions.
March 2015
Edition: 2
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© Copyright 2014, 2015 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are trademarks of the Microsoft group of companies.
Intel® and Xeon® are trademarks of Intel Corporation in the U.S. and other countries.
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Contents
Customer self repair ...................................................................................................................... 6
Parts only warranty service ......................................................................................................................... 6
Illustrated parts catalog ............................................................................................................... 16
Mechanical components ........................................................................................................................... 16
System components ................................................................................................................................. 19
Removal and replacement procedures ........................................................................................... 23
Required tools ......................................................................................................................................... 23
Safety considerations ............................................................................................................................... 23
Preventing electrostatic discharge .................................................................................................... 23
Symbols on equipment ................................................................................................................... 23
Server warnings and cautions ......................................................................................................... 24
Rack warnings .............................................................................................................................. 25
Preparation procedures ............................................................................................................................ 25
Remove the security bezel (optional) ................................................................................................ 26
Power down the server ................................................................................................................... 26
Extend the server from the rack ........................................................................................................ 27
Access the product rear panel ......................................................................................................... 29
Remove the server from the rack ...................................................................................................... 29
Remove the PCI riser cages ............................................................................................................. 30
Non-hot-plug drive carrier ........................................................................................................................ 31
Non-hot-plug drive ................................................................................................................................... 32
Hot-plug drive blank ................................................................................................................................ 33
Hot-plug drive ......................................................................................................................................... 34
Access panel .......................................................................................................................................... 34
Air baffle ............................................................................................................................................... 35
4-bay LFF non-hot-plug drive backplane ...................................................................................................... 36
4-bay LFF hot-plug drive backplane ............................................................................................................ 37
HP Smart Storage Battery ......................................................................................................................... 38
HP Smart Storage Battery retainer ............................................................................................................. 39
FBWC module ........................................................................................................................................ 40
M.2 SSD enablement kit ........................................................................................................................... 41
Fan and fan blank ................................................................................................................................... 44
Fan population guidelines ............................................................................................................... 44
Fan blank ..................................................................................................................................... 44
Hot-swap fan ................................................................................................................................ 45
DIMM .................................................................................................................................................... 46
Processor blank ....................................................................................................................................... 47
Heatsink ................................................................................................................................................. 48
Processor ............................................................................................................................................... 50
Expansion board ..................................................................................................................................... 54
Primary PCI riser cage blank ..................................................................................................................... 56
Onboard low-profile PCI expansion slot cover ............................................................................................. 58
Primary PCI riser cage ............................................................................................................................. 58
FlexibleLOM riser cage ............................................................................................................................ 59
GPU riser board ...................................................................................................................................... 60
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Two-slot PCIe riser board .......................................................................................................................... 60
FlexibleLOM riser board ........................................................................................................................... 61
System battery ........................................................................................................................................ 62
Front I/O assembly ................................................................................................................................. 63
Thumbscrew rack ears ............................................................................................................................. 65
Quick-release latch rack ear assembly........................................................................................................ 66
System board ......................................................................................................................................... 69
HP 550-W Power Supply ......................................................................................................................... 76
Hot-plug power input module .................................................................................................................... 78
RPS backplane ........................................................................................................................................ 79
HP Trusted Platform Module ...................................................................................................................... 81
Troubleshooting .......................................................................................................................... 82
Troubleshooting resources ........................................................................................................................ 82
Diagnostic tools .......................................................................................................................... 83
Product QuickSpecs ................................................................................................................................. 83
HP iLO ................................................................................................................................................... 83
Active Health System...................................................................................................................... 84
HP ProLiant Pre-boot Health Summary ............................................................................................... 84
Integrated Management Log ........................................................................................................... 85
HP UEFI System Utilities ............................................................................................................................ 85
Using HP UEFI System Utilities ......................................................................................................... 85
Embedded Diagnostics option ......................................................................................................... 86
Re-entering the server serial number and product ID ........................................................................... 86
HP Insight Diagnostics .............................................................................................................................. 87
HP Insight Diagnostics survey functionality ........................................................................................ 87
HP Insight Remote Support ........................................................................................................................ 87
USB support ........................................................................................................................................... 87
External USB functionality ............................................................................................................... 88
HP Smart Storage Administrator ................................................................................................................ 88
Automatic Server Recovery ....................................................................................................................... 89
Component identification ............................................................................................................. 90
Front panel components ........................................................................................................................... 90
Serial label pull tab information ................................................................................................................ 91
Front panel LEDs and buttons .................................................................................................................... 92
Front panel LED power fault codes ................................................................................................... 93
Rear panel components ............................................................................................................................ 94
Rear panel LEDs ...................................................................................................................................... 95
PCIe riser board slot definitions ................................................................................................................. 96
System board components ........................................................................................................................ 98
DIMM slot locations ....................................................................................................................... 99
System maintenance switch ............................................................................................................. 99
NMI functionality ......................................................................................................................... 100
Drive numbering ................................................................................................................................... 100
HP SmartDrive LED definitions ................................................................................................................. 101
Fan locations ........................................................................................................................................ 103
Cabling ................................................................................................................................... 104
Cabling overview .................................................................................................................................. 104
Storage cabling .................................................................................................................................... 104
4-bay LFF non-hot-plug SATA drive cabling ..................................................................................... 104
4-bay LFF hot-plug SATA drive cabling ........................................................................................... 105
4-bay LFF hot-plug SAS/SATA drive cabling ................................................................................... 105
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8-bay LFF non-hot-plug SATA drive cabling ..................................................................................... 106
8-bay LFF hot-plug SATA drive cabling ........................................................................................... 107
8-bay LFF hot-plug SAS/SATA drive cabling ................................................................................... 107
12-bay LFF hot-plug SAS/SATA drive cabling ................................................................................. 108
M.2 SSD cabling ......................................................................................................................... 110
FBWC module backup power cabling ...................................................................................................... 111
HP Smart Storage Battery cabling ............................................................................................................ 112
Fan cabling .......................................................................................................................................... 112
GPU power cabling ............................................................................................................................... 113
Power supply cabling............................................................................................................................. 113
HP 550-W Power Supply cabling (non-hot-plug) .............................................................................. 113
HP Redundant Power Supply cabling (hot-plug) ............................................................................... 114
Front panel cabling ............................................................................................................................... 114
Specifications ........................................................................................................................... 116
Environmental specifications ................................................................................................................... 116
Mechanical specifications ...................................................................................................................... 116
Power supply specifications .................................................................................................................... 117
Hot-plug power supply calculations .......................................................................................................... 117
Acronyms and abbreviations ...................................................................................................... 118
Documentation feedback ........................................................................................................... 121
Index ....................................................................................................................................... 122
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Customer self repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for
greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service
providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will
ship that part directly to you for replacement. There are two categories of CSR parts:
• Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts,
you will be charged for the travel and labor costs of this service.
• Optional—Parts for which customer self repair is optional. These parts are also designed for customer
self repair. If, however, you require that HP replace them for you, there may or may not be additional
charges, depending on the type of warranty service designated for your product.
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty,
HP requires that an authorized service provider replace the part. These parts are identified as "No" in the
Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits.
If assistance is required, you can call the HP Technical Support Center and a technician will help you over the
telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must
be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective
part back to HP within a defined period of time, normally five (5) business days. The defective part must be
returned with the associated documentation in the provided shipping material. Failure to return the defective
part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping
and part return costs and determine the courier/carrier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider. For the
North American program, refer to the HP website (http://www.hp.com/go/selfrepair).
Parts only warranty service
Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty
service, HP will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these parts,
you will be charged for the travel and labor costs of this service.
Réparation par le client (CSR)
Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin
de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la
période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être
effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR:
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