HP ProLiant DL360e G8 User Manual

Page 1

HP ProLiant DL360e Gen8 Server User Guide

Abstract

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Part Number: 675786-004 January 2014 Edition: 4

Page 2

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Page 3

Contents

Component identification ............................................................................................................... 7

Front panel components ................................................................................................................................ 7

Front panel LEDs and buttons ......................................................................................................................... 8

Rear panel components ................................................................................................................................ 9

Rear panel LEDs and buttons ......................................................................................................................... 9

PCIe riser board slot definitions ................................................................................................................... 10

System board components .......................................................................................................................... 10

DIMM slot locations .......................................................................................................................... 12

System maintenance switch ............................................................................................................... 12

NMI functionality ............................................................................................................................. 12

Drive numbering ........................................................................................................................................ 13

Drive LED definitions ................................................................................................................................... 13

FBWC module LED definitions ..................................................................................................................... 14

Fan locations ............................................................................................................................................. 16

Operations................................................................................................................................. 17

Power up the server .................................................................................................................................... 17

Power down the server ............................................................................................................................... 17

Extend the server from the rack .................................................................................................................... 17

Remove the server from the rack .................................................................................................................. 18

Remove the security bezel (optional) ............................................................................................................. 19

Remove the access panel ............................................................................................................................ 19

Install the access panel ............................................................................................................................... 20

Remove the PCI riser cage ........................................................................................................................... 20

Install the PCI riser cage .............................................................................................................................. 21

Setup ......................................................................................................................................... 22

Optional installation services ....................................................................................................................... 22

Optimum environment................................................................................................................................. 22

Space and airflow requirements ........................................................................................................ 22

Temperature requirements ................................................................................................................. 23

Power requirements .......................................................................................................................... 24

Electrical grounding requirements ...................................................................................................... 24

Connecting a DC power cable to a DC power source .......................................................................... 24

Server warnings and cautions ...................................................................................................................... 25

Rack warnings ........................................................................................................................................... 26

Identifying the contents of the server shipping carton ...................................................................................... 27

Installing hardware options ......................................................................................................................... 27

Installing the server into the rack .................................................................................................................. 27

Powering on and selecting boot options ....................................................................................................... 28

Installing the operating system ..................................................................................................................... 28

Registering the server.................................................................................................................................. 29

Hardware options installation ....................................................................................................... 30

Introduction ............................................................................................................................................... 30

Security bezel option .................................................................................................................................. 30

Front video adapter option .......................................................................................................................... 30

Contents 3

Page 4

Drive options ............................................................................................................................................. 31

Drive installation guidelines ............................................................................................................... 32

Installing a hot-plug drive .................................................................................................................. 32

Drive cable options .................................................................................................................................... 33

Two-port SATA cable option .............................................................................................................. 33

Mini-SAS cable option ...................................................................................................................... 35

Mini-SAS Y-cable option ................................................................................................................... 36

Controller options ....................................................................................................................................... 38

Installing a storage controller ............................................................................................................. 38

Installing the FBWC module and capacitor pack ................................................................................. 39

Optical drive option ................................................................................................................................... 42

Hot-plug fan module option ......................................................................................................................... 44

Fan population guidelines ................................................................................................................. 45

Installing a hot-plug fan module if the server is installed in a ball-bearing rail system with the cable management

arm ................................................................................................................................................ 45

Installing a hot-plug fan module if the server is installed in a friction rail system ...................................... 47

Memory options ......................................................................................................................................... 49

HP SmartMemory ............................................................................................................................. 50

DIMM identification .......................................................................................................................... 51

Single-rank and dual-rank DIMMs ...................................................................................................... 51

Memory subsystem architecture ......................................................................................................... 52

Memory protection modes ................................................................................................................. 52

Memory population guidelines .......................................................................................................... 53

Installing a DIMM ............................................................................................................................. 55

Processor option......................................................................................................................................... 56

Expansion board options ............................................................................................................................ 61

GPU power cable option ............................................................................................................................ 62

HP Trusted Platform Module option .............................................................................................................. 65

Installing the Trusted Platform Module board ....................................................................................... 66

Retaining the recovery key/password ................................................................................................. 67

Enabling the Trusted Platform Module ................................................................................................. 68

Redundant hot-plug power supply option ...................................................................................................... 68

Cabling ..................................................................................................................................... 71

Cabling overview ....................................................................................................................................... 71

Storage cabling ......................................................................................................................................... 71

Four-bay LFF drive cabling ................................................................................................................ 71

Eight-bay SFF drive cabling ............................................................................................................... 73

Optical drive cabling .................................................................................................................................. 77

GPU power cabling .................................................................................................................................... 78

Software and configuration utilities ............................................................................................... 79

Server mode .............................................................................................................................................. 79

HP product QuickSpecs .............................................................................................................................. 79

HP iLO Management Engine ....................................................................................................................... 79

HP iLO ............................................................................................................................................ 79

Intelligent Provisioning ...................................................................................................................... 81

HP Insight Remote Support software ................................................................................................... 82

Scripting Toolkit ............................................................................................................................... 83

HP Service Pack for ProLiant ........................................................................................................................ 83

HP Smart Update Manager ............................................................................................................... 83

HP ROM-Based Setup Utility ........................................................................................................................ 83

Using RBSU ..................................................................................................................................... 84

Auto-configuration process ................................................................................................................ 84

Contents 4

Page 5

Boot options .................................................................................................................................... 85

Configuring AMP modes ................................................................................................................... 85

Re-entering the server serial number and product ID ............................................................................. 85

Utilities and features ................................................................................................................................... 86

HP Smart Storage Administrator ......................................................................................................... 86

Option ROM Configuration for Arrays................................................................................................ 86

ROMPaq utility ................................................................................................................................. 87

Automatic Server Recovery ................................................................................................................ 87

USB support .................................................................................................................................... 87

Redundant ROM support ................................................................................................................... 87

Keeping the system current .......................................................................................................................... 88

Drivers ............................................................................................................................................ 88

Software and firmware ..................................................................................................................... 88

Version control ................................................................................................................................. 88

HP operating systems and virtualization software support for ProLiant servers ......................................... 89

HP Technology Service Portfolio ......................................................................................................... 89

Change control and proactive notification .......................................................................................... 89

Troubleshooting .......................................................................................................................... 90

Troubleshooting resources ........................................................................................................................... 90

System battery replacement .......................................................................................................... 91

Regulatory information ................................................................................................................ 93

Safety and regulatory compliance ................................................................................................................ 93

Turkey RoHS material content declaration ..................................................................................................... 93

Ukraine RoHS material content declaration ................................................................................................... 93

Warranty information ................................................................................................................................. 93

Electrostatic discharge ................................................................................................................. 94

Preventing electrostatic discharge ................................................................................................................ 94

Grounding methods to prevent electrostatic discharge .................................................................................... 94

Specifications ............................................................................................................................. 95

Environmental specifications ........................................................................................................................ 95

Mechanical specifications ........................................................................................................................... 95

Power supply specifications ......................................................................................................................... 95

HP 460 W CS Gold Hot-plug Power Supply (92% efficiency) ............................................................... 96

HP 460 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) .................................................... 96

HP 750 W CS Gold Hot-plug Power Supply (92% efficiency) ............................................................... 97

HP 750 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) .................................................... 97

HP 750 W CS Titanium Hot-plug Power Supply (96% efficiency) .......................................................... 97

HP 750 W CS -48 V DC Hot-plug Power Supply (94% efficiency) ......................................................... 98

HP 1200 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) .................................................. 99

Hot-plug power supply calculations .............................................................................................................. 99

Support and other resources ...................................................................................................... 100

Before you contact HP .............................................................................................................................. 100

HP contact information .............................................................................................................................. 100

Customer Self Repair ................................................................................................................................ 100

Acronyms and abbreviations ...................................................................................................... 108

Documentation feedback ........................................................................................................... 112

Index ....................................................................................................................................... 113

Contents 5

Page 6

Contents 6

Page 7

Component identification

Front panel components

• Four-bay LFF drive model

Item Description

2 3

*The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse side shows the default iLO account information. The same information is printed on a label attached to the chassis.

Optical drive (optional)

Serial number/iLO information pull tab* Front video connector (front video adapter, part number

655915-B21 required) USB 2.0 connectors

LFF drives (8.89 cm, 3.5 in)

• Eight-bay SFF drive model

Item Description

1 2

Optical drive (optional) Front video connector (front video adapter, part number

655915-B21 required)

*The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse

side shows the default iLO account information. The same information is printed on a label attached to the chassis.

USB 2.0 connectors Serial number/iLO information pull tab* SFF drives (6.35 cm, 2.5 in)

Component identification 7

Page 8

Front panel LEDs and buttons

Item Description Status

*Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected. **To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs, and reference the server troubleshooting guide.

UID button/LED Solid blue = Activated

Flashing blue (1 Hz/cycle per sec) = Remote management or firmware upgrade in progress Off = Deactivated

Power On/Standby button and system power LED

Solid green = System on Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present*

Health LED Solid green = Normal

Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical Fast-flashing red (4 Hz/cycles per sec) = Power fault**

NIC status LED Solid green = Link to network

Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity

Component identification 8

Page 9

Rear panel components

Item Description

1 2 3 4 5 6 7 8 9

Slot 1 PCIe3 x16 (16, 8, 4, 1)* Slot 2 PCIe2 x8 (4,1)* Power supply 2 Power supply 1 NIC connectors (4 to 1) Serial connector Video connector USB connectors iLO connector

* For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser board slot definitions (on page 10)."

Rear panel LEDs and buttons

Item Description Status

NIC status LED Solid green = Activity exists

NIC link LED Green = Link exists

UID button LED Solid blue = Activated

Flashing green = Activity exists Off = No activity exists

Off = No link exists

Flashing blue (1 Hz/cycle per sec) = Remote management or firmware upgrade in process Off = Deactivated

Component identification 9

Page 10

•

Item Description Status

Power supply LED Green = Normal

Off = On or more of the following conditions exists

Power is unavailable Power supply failed Power supply is in standby mode

PCIe riser board slot definitions

Slot number

Riser board option

For riser board options with and without SAS support — PCIe2 Half Half x8 x4

Type Length Height

Connector link width

PCIe3 250 mm Full x16 x16

System board components

Negotiable link width

Component identification 10

Page 11

Item Description

1 2

4 5 6 7 8 9

11 12 13 14

16 17 18 19

21 22 23 24

26 27 28 29 30 31

PCI riser connectors* Cache module connector TPM connector Mini-SAS connector System battery SATA drive connector SATA optical/storage drive connector Front panel connectors Processor socket 1 GPU power connector Fan connector 8 Fan connector 7 Fan connector 6 Fan connector 5 Fan connector 4 Internal USB connector Fan connector 3 Fan connector 2 Fan connector 1 Processor 2 DIMM slots Reserved Drive backplane power connector Processor socket 2 Reserved Power supply connector 1 Drive sideband signal connector Power supply connector 2 Processor 1 DIMM slots SD card slot NMI header System maintenance switch

* For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser

board slot definitions (on page 10)."

Component identification 11

Page 12

DIMM slot locations

DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use the letter assignments for population guidelines.

System maintenance switch

Switch Default Function

3, 4, 7, 8, 9, 10, 11, 12

When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.

Off Off = No function

On = iLO 4 security is disabled

Off Off = System configuration can be

changed On = System configuration is locked

Off Off = Power-on password is enabled

On = Power-on password is disabled

Off Off = No function

On = ROM reads configuration as invalid

— Reserved

CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to

properly configure the server or data loss could occur.

NMI functionality

An NMI crash dump creates a crash dump log before resetting a system which is not responding.

Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating systems, device drivers, and applications. Many crashes freeze a system, and the only available action for

Component identification 12

Page 13

administrators is to restart the system. Resetting the system erases any information which could support problem analysis, but the NMI feature preserves that information by performing a memory dump before a system reset.

To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:

• Use the iLO Virtual NMI feature.

• Short the NMI header ("System board components" on page 10).

For more information, see the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf).

Drive numbering

• Four-bay LFF drive model

• Eight-bay SFF drive model

When the two-port SATA cable is installed in the eight-bay drive cage ("Two-port SATA cable option" on page 33), the server supports the six-drive SATA configuration. In this configuration, drive bays 1 through 6 are populated, while drive bays 7 and 8 contain drive blanks.

Drive LED definitions

Item LED Status Definition

Locate Solid blue The drive is being identified by a host application.

Flashing blue The drive carrier firmware is being updated or requires an update.

Activity ring Rotating green Drive activity

Off No drive activity

Do not remove Solid white Do not remove the drive. Removing the drive causes one or more of

Off Removing the drive does not cause a logical drive to fail.

the logical drives to fail.

Component identification 13

Page 14

The drive is rebuilding or performing a RAID migration, stripe size

Item LED Status Definition

Drive status Solid green The drive is a member of one or more logical drives.

Flashing green

migration, capacity expansion, or logical drive extension, or is erasing.

Flashing amber/green

Flashing amber The drive is not configured and predicts the drive will fail.

Solid amber The drive has failed.

Off The drive is not configured by a RAID controller.

IMPORTANT: When the SAS-enabled riser board with the Smart Array B320i Controller is

The drive is a member of one or more logical drives and predicts the drive will fail.

installed in the server, the embedded Smart Array B120i Controller is disabled automatically. When this condition occurs:

• Drives connected to the system board operate in AHCI or Legacy mode.

• In AHCI or Legacy mode, drives cannot be a part of a hardware RAID or a logical drive.

• The Locate, Drive status, and Do not remove LEDs of the affected drives are disabled.

FBWC module LED definitions

The FBWC module has three single-color LEDs (one amber and two green). The LEDs on the cache module installed on a storage controller are duplicated on the reverse side of the module to facilitate status viewing.

• Cache module installed on a storage controller

Component identification 14

Page 15

• Cache module installed on the system board

Off

1 - Amber 2 - Green 3 - Green Interpretation

Off Off

Off

Off Flashing 1 Hz Flashing 1 Hz

Flashing 1 Hz Flashing 2 Hz Flashing 2 Hz

Off Off The cache module is not powered. Flashing 0.5 Hz Flashing 0.5 Hz The cache microcontroller is executing from within its

boot loader and receiving new flash code from the host controller.

Flashing 1 Hz Flashing 1 Hz The cache module is powering up, and the capacitor

pack is charging.

Off Flashing 1 Hz The cache module is idle, and the capacitor pack is

charging.

Off On The cache module is idle, and the capacitor pack is

charged.

On On The cache module is idle, the capacitor pack is charged,

and the cache contains data that has not yet been

written to the drives. Flashing 1 Hz Off A backup is in progress. On Off The current backup is complete with no errors. Flashing 1 Hz Off The current backup failed, and data has been lost. Flashing 1 Hz On A power error occurred during the previous or current

boot. Data might be corrupt. On Off An overtemperature condition exists. Flashing 2 Hz Off The capacitor pack is not attached. Flashing 2 Hz On The capacitor has been charging for 10 minutes, but

has not reached sufficient charge to perform a full

backup. On Off The current backup is complete, but power fluctuations

occurred during the backup. On On The cache module microcontroller has failed.

Component identification 15

Page 16

Fan locations

Component identification 16

Page 17

Operations

Power up the server

1. Connect each power cord to the server.

2. Connect each power cord to the power source.

3. Press the Power On/Standby button.

The server exits standby mode and applies full power to the system. The system power LED changes

Power down the server

from amber to green.

Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.

WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,

remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC/DC power is removed.

IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the

system.

To power down the server, use one of the following methods:

• Press and release the Power On/Standby button.

This method initiates a controlled shutdown of applications and the OS before the server enters standby mode.

• Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter

standby mode.

This method forces the server to enter standby mode without properly exiting applications and the OS. If an application stops responding, you can use this method to force a shutdown.

• Use a virtual power button selection through iLO 4.

This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode.

Before proceeding, verify the server is in standby mode by observing that the system power LED is amber.

Extend the server from the rack

Operations 17

Page 18

IMPORTANT: The requirement of extending or removing the server from the rack when

for all rack server installations. A third person may be required to help align the server if the

performing installation and maintenance procedures depends on the rail system used:

• If using a ball-bearing rail system, you can perform most installations and maintenance by

simply extending the server from the rack.

• If using a friction rail system, to perform installations or maintenance that requires access panel

removal, remove the server from the rack.

To extend the server from an HP, Compaq-branded, Telco, or third-party rack:

1. Power down the server (on page 17).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Disconnect all peripheral cables.

WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is

adequately stabilized before extending a component from the rack.

WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release

latches and sliding the server into the rack. The sliding rails could pinch your fingers.

4. Pull down the quick release levers on each side of the server.

5. Extend the server on the rack rails until the server rail-release latches engage.

If the server does not extend from the rack, use a T-25 Torx screwdriver to loosen the screws located within the lever housing.

6. After performing the installation or maintenance procedure, slide the server into the rack. For more

information, see the documentation that ships with the rack-mounting option.

7. Connect the peripheral cables.

8. Connect each power cord to the server.

9. Connect each power cord to the power source.

Remove the server from the rack

WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the

equipment:

• Observe local occupational health and safety requirements and guidelines for manual

material handling.

• Get help to lift and stabilize the product during installation or removal, especially when the

product is not fastened to the rails. HP recommends that a minimum of two people are required

server is installed higher than chest level.

• Use caution when installing the server in or removing the server from the rack; it is unstable

when not fastened to the rails.

Operations 18

Page 19

IMPORTANT: The requirement of extending or removing the server from the rack when

performing installation and maintenance procedures depends on the rail system used:

• If using a ball-bearing rail system, you can perform most installations and maintenance by

simply extending the server from the rack.

• If using a friction rail system, to perform installations or maintenance that requires access panel

removal, remove the server from the rack.

To remove the server from an HP, Compaq-branded, Telco, or third-party rack:

1. Power down the server (on page 17).

2. Disconnect all peripheral cables and power cords from the server rear panel.

3. Extend the server from the rack (on page 17).

4. Remove the server from the rack. For more information, see the documentation that ships with the rack

mounting option.

5. Place the server on a sturdy, level surface.

Remove the security bezel (optional)

To access the front panel components, unlock and then remove the security bezel.

Remove the access panel

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the

1. Power down the server (on page 17).

2. Remove all power:

internal system components to cool before touching them.

CAUTION: Do not operate the server for long periods with the access panel open or removed.

Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Operations 19

Page 20

Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 17).

o Remove the server from the rack (on page 18).

4. Open the access panel latch, slide the access panel to the rear of the chassis, and then remove the

access panel.

If the access panel latch is locked, use a T-15 Torx screwdriver to unlock the latch.

Install the access panel

1. Place the access panel on top of the server with the access panel latch open. Allow the panel to extend

past the rear of the server by approximately 1.25 cm (0.5 inch).

2. Close the access panel latch. The access panel slides to a closed position.

3. Use a T-15 Torx screwdriver to tighten the access panel latch screw.

Remove the PCI riser cage

CAUTION: To prevent damage to the server or expansion boards, power down the server, and

1. Power down the server (on page 17).

2. Remove all power:

3. Do one of the following:

disconnect all power cords before removing or installing the PCI riser cage.

a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

o Extend the server from the rack (on page 17).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 19).

5. Disconnect all cables connected to any existing expansion board.

6. Lift the release tabs, and then rotate them 180° counterclockwise.

Operations 20

Page 21

Lift the PCI riser cage to unseat the riser boards.

Install the PCI riser cage

CAUTION: To prevent damage to the server or expansion boards, power down the server, and

1. Align the PCI riser boards with the corresponding connectors on the system board, and then press down

2. Push down the release tabs, and then rotate them 180° clockwise.

disconnect all power cords before removing or installing the PCI riser cage.

the PCI riser cage.

3. Install the access panel (on page 20).

4. Install the server into the rack ("Installing the server into the rack" on page 27).

5. Power up the server (on page 17).

Operations 21

Page 22

Setup

Optional installation services

Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Some of the Care Pack services are:

• Hardware support

o 6-Hour Call-to-Repair

o 4-Hour 24x7 Same Day

o 4-Hour Same Business Day

• Software support

o Microsoft®

o Linux

o HP ProLiant Essentials (HP SIM and RDP)

o VMware

• Integrated hardware and software support

o Critical Service

o Proactive 24

o Support Plus

o Support Plus 24

• Startup and implementation services for both hardware and software

For more information on HP Care Pack Services, see the HP website (http://www.hp.com/services/carepack).

Optimum environment

When installing the server in a rack, select a location that meets the environmental standards described in this section.

Space and airflow requirements

To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack:

Setup 22

Page 23

• Leave a minimum clearance of 63.5 cm (25 inches) in front of the rack.

• Leave a minimum clearance of 76.2 cm (30 inches) behind the rack.

• Leave a minimum clearance of 121.9 cm (48 inches) from the back of the rack to the back of another

rack or row of racks.

HP servers draw in cool air through the front and expel warm air through the rear. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

CAUTION: To prevent improper cooling and damage to the equipment, do not block the

When vertical space in the rack is not filled by a server or rack component, the gaps between the components might cause changes in airflow through the rack and across the servers. To maintain airflow cover all gaps with blanking panels.

The 9000 and 10000 series racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64% open area for ventilation.

ventilation openings.

CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement

ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage.

CAUTION: When using a Compaq branded 7000 series rack, install the high airflow rack door

insert (PN 327281-B21 for 42U rack, PN 157847-B21 for 22U rack) to provide proper front-to-back airflow and cooling.

CAUTION: If a third-party rack is used, observe the following additional requirements to ensure

adequate airflow and to prevent damage to the equipment:

• Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow

5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).

• Side—The clearance between the installed rack component and the side panels of the rack

must be a minimum of 7 cm (2.75 in).

Temperature requirements

To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment.

The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).

CAUTION: To reduce the risk of damage to the equipment when installing third-party options:

• Do not permit optional equipment to impede airflow around the server or to increase the

internal rack temperature beyond the maximum allowable limits.

• Do not exceed the manufacturer’s TMRA.

Setup 23

Page 24

Power requirements

Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option.

WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not

overload the AC supply branch circuit that provides power to the rack. Consult the electrical

When installing more than one server, you might need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines:

• Balance the server power load between available AC supply branch circuits.

• Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current rating.

authority having jurisdiction over wiring and installation requirements of your facility.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a

regulating uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.

• Do not use common power outlet strips for this equipment.

• Provide a separate electrical circuit for the server.

For more information on the hot-plug power supply and calculators to determine server power consumption in various system configurations, see the HP Power Advisor website (http://www.hp.com/go/hppoweradvisor).

Electrical grounding requirements

The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the equipment in accordance with any regional or national electrical wiring codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices.

Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for the server is not recommended.

Connecting a DC power cable to a DC power source

Setup 24

Page 25

supply circuit and the earthing conductor, and also the point of earthing of the DC system. The

WARNING: To reduce the risk of electric shock or energy hazards:

• This equipment must be installed by trained service personnel, as defined by the NEC and IEC

60950-1, Second Edition, the standard for Safety of Information Technology Equipment.

• Connect the equipment to a reliably grounded SELV source. An SELV source is a secondary

circuit that is designed so normal and single fault conditions do not cause the voltages to exceed a safe level (60 V direct current).

• The branch circuit overcurrent protection must be rated 20A.

WARNING: When installing a DC power supply, the ground wire must be connected before the

positive or negative leads.

WARNING: Remove power from the power supply before performing any installation steps or

maintenance on the power supply.

CAUTION: The server equipment connects the earthed conductor of the DC supply circuit to the

earthing conductor at the equipment. For more information, see the HP 750W Common Slot -48V DC Input Hot-Plug Power Supply Kit Installation Instructions.

CAUTION: If the DC connection exists between the earthed conductor of the DC supply circuit and

the earthing conductor at the server equipment, the following conditions must be met:

• This equipment must be connected directly to the DC supply system earthing electrode

conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.

• This equipment should be located in the same immediate area (such as adjacent cabinets) as

any other equipment that has a connection between the earthed conductor of the same DC

DC system should be earthed elsewhere.

• The DC supply source is to be located within the same premises as the equipment.

• Switching or disconnecting devices should not be in the earthed circuit conductor between the

DC source and the point of connection of the earthing electrode conductor.

To connect a DC power cable to a DC power source:

1. Cut the DC power cord ends no shorter than 150 cm (59.06 in).

2. If the power source requires ring tongues, use a crimping tool to install the ring tongues on the power

cord wires.

IMPORTANT: The ring tongues must be UL approved and accommodate 12 gauge wires.

IMPORTANT: The minimum nominal thread diameter of a pillar or stud type terminal must be 3.5

mm (0.138 in); the diameter of a screw type terminal must be 4.0 mm (0.157 in).

3. Stack each same-colored pair of wires and then attach them to the same power source. The power cord

consists of three wires (black, red, and green).

For more information, see the HP 750W Common Slot -48V DC Input Hot-Plug Power Supply Installation Instructions.

Server warnings and cautions

Setup 25

Page 26

Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle

WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the

equipment:

• Observe local occupational health and safety requirements and guidelines for manual

material handling.

• Get help to lift and stabilize the product during installation or removal, especially when the

product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

• Use caution when installing the server in or removing the server from the rack; it is unstable

when not fastened to the rails.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the

internal system components to cool before touching them.

WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,

CAUTION: Protect the server from power fluctuations and temporary interruptions with a

regulating uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.

CAUTION: Do not operate the server for long periods with the access panel open or removed.

Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Rack warnings

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

• The leveling jacks are extended to the floor.

• The full weight of the rack rests on the leveling jacks.

• The stabilizing feet are attached to the rack if it is a single-rack installation.

• The racks are coupled together in multiple-rack installations.

• Only one component is extended at a time. A rack may become unstable if more than one

component is extended for any reason.

WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack:

• At least two people are needed to safely unload the rack from the pallet. An empty 42U rack

can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable when being moved on its casters.

•

the rack from both sides.

WARNING: To reduce the risk of personal injury or damage to the equipment, adequately

stabilize the rack before extending a component outside the rack. Extend only one component at a time. A rack may become unstable if more than one component is extended.

Setup 26

Page 27

WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately

for all rack server installations. A third person may be required to help align the server if the

secured at the top and bottom to the building structure.

Identifying the contents of the server shipping carton

Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.

The contents of the server shipping carton include:

• Server

• Power cord

• Printed setup documentation, Documentation CD, and software products

• Rack mounting hardware kit and documentation (optional)

You need the following items for some procedures:

• T-25 Torx screwdriver (to use on the screws located inside the server quick-release levers)

• T-10/T-15 Torx screwdriver

• Hardware options

• Operating system or application software

Installing hardware options

Install any hardware options before initializing the server. For options installation information, see the option documentation. For server-specific information, see "Hardware options installation (on page 30)."

Installing the server into the rack

To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit.

If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website (http://www.racksolutions.com/hp). Follow the server-specific instructions on the website to install the rack brackets.

WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the

equipment:

• Observe local occupational health and safety requirements and guidelines for manual

material handling.

• Get help to lift and stabilize the product during installation or removal, especially when the

product is not fastened to the rails. HP recommends that a minimum of two people are required

server is installed higher than chest level.

• Use caution when installing the server in or removing the server from the rack; it is unstable

when not fastened to the rails.

Setup 27

Page 28

To reduce the risk of electric shock, fire, or damage to the equipment, do not plug

CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack.

Install the heaviest item first, and continue to populate the rack from the bottom to the top.

To install the server in an HP, Compaq-branded, Telco, or a third-party rack:

1. Install the server and cable management arm option into the rack. See the documentation that ships with

the Quick Deploy Rail System.

2. Connect peripheral devices to the server. For information on identifying connectors, see "Rear panel

components (on page 9)."

WARNING:

telephone or telecommunications connectors into RJ-45 connectors.

3. Connect the power cord to the server.

4. Connect the power cord to the power source.

WARNING: To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding plug. The grounding plug is an important safety

feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all

times.

• Unplug the power cord from the power supply to disconnect power to the equipment.

• Do not route the power cord where it can be walked on or pinched by items placed against it.

Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server.

Powering on and selecting boot options

1. Connect the Ethernet cable.

2. Press the Power On/Standby button.

3. During the initial boot:

o To modify the server configuration ROM default settings, press F9 when prompted from the start up

sequence to enter the RBSU. By default, RBSU runs in the English language.

o If you do not need to modify the server configuration and are ready to install the system software,

press F10 to access Intelligent Provisioning.

NOTE: If an HP Smart Array controller has been added or is embedded in the system, the

controller defaults to a RAID configuration based on the size and number of drives installed. For more information on modifying the controller default settings, see the documentation on the Documentation CD.

For more information on automatic configuration, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the iLO Management Engine Information Library (http://www.hp.com/support/rbsu).

Installing the operating system

This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server.

Setup 28

Page 29

To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos).

To install an operating system on the server, use one of the following methods:

• Intelligent Provisioning—The iLO Management Engine is a new feature on ProLiant servers that contains

Intelligent Provisioning for embedded deployment, updating, and provisioning capabilities. Intelligent Provisioning can configure the server and install an operating system, eliminating the need for SmartStart CDs and Smart Update Firmware DVDs.

To install an operating system on the server with Intelligent Provisioning (local or remote):

a. Connect the Ethernet cable between the network connector on the server and a network jack. b. Press the Power On/Standby button. c. During server POST, press the F10 key. d. Complete the initial Preferences and Registration portion of Intelligent Provisioning (on page 81). e. At the 1 Start screen, click the Configure and Install button. f. To finish the installation, follow the onscreen prompts. An Internet connection is required to update

the firmware and systems software.

• Remote deployment installation—To deploy an operating system remotely, use Insight Control server

deployment for an automated solution.

For additional system software and firmware updates, download the HP Service Pack for ProLiant from the HP website (http://www.hp.com/go/spp/download). Software and firmware must be updated before using the server for the first time, unless any installed software or components require an older version. For more information, see "Keeping the system current (on page 88)."

For more information on using these installation methods, see the HP website (http://www.hp.com/go/ilo).

Registering the server

To experience quicker service and more efficient support, register the product at the HP Product Registration website (http://register.hp.com).

Setup 29

Page 30

Hardware options installation

Introduction

If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the

Security bezel option

internal system components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the server before

beginning any installation procedure. Improper grounding can cause electrostatic discharge.

The security bezel helps prevent unauthorized physical access to the front panel components.

Install the security bezel and then lock it with the key provided with the kit.

Front video adapter option

For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin).

Depending on the model purchased, the server may look different than shown.

To install the component:

1. Connect the front video adapter to the front video connector.

Hardware options installation 30

Page 31

CAUTION: Be sure to connect the video adapter to the video connector, and not to the USB

connector.

2. Connect the front video adapter to the video device.

To remove the front video adapter, squeeze the top and bottom together to release the locking mechanism.

Drive options

The server supports up to four LFF hot-plug drives and up to eight SFF hot-plug drives.

The embedded storage controller supports SATA drive installation.

For SAS drive installation, do one of the following:

• Install the riser board option with embedded HP Dynamic Smart Array B320i controller (PN

685185-001).

Hardware options installation 31

Page 32

The HP Dynamic Smart Array B320i controller embedded in this riser board option requires an HP Smart Array SAS License Key to support SAS drives. For information on obtaining a license key, see the HP website (http://www.hp.com/go/saslicense). To activate the license key, use HP SSA ("HP Smart

Storage Administrator" on page 86). For detailed instructions on how to activate the license key, see the

HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs).

IMPORTANT: The boot order settings, firmware versions, and any additional HP software,

including the HP Smart Array SAS license key, are stored in the system board. Transfer this information to the new system board to ensure normal server operation when the system board is replaced.

• Install an integrated HP Smart Array controller option ("Installing a storage controller" on page 38).

SAS functionality is enabled automatically in the controller board.

Drive installation guidelines

When adding drives to the server, observe the following general guidelines:

• The system automatically sets all device numbers.

• Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest

device number ("Drive numbering" on page 13).

• When drives are grouped together into the same drive array, they must be of the same capacity to

provide the greatest storage space efficiency.

Installing a hot-plug drive

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless

To install the component:

1. Remove the drive blank.

all bays are populated with either a component or a blank.

Hardware options installation 32

Page 33

Prepare the drive.

3. Install the drive.

4. Determine the status of the drive from the drive LED definitions (on page 13).

To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs).

Drive cable options

For more information about product features, specifications, options, configurations, and compatibility, see

Two-port SATA cable option

the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin).

When this cable option is installed in the eight-bay drive cage, the server supports the six-drive SATA configuration. In this configuration, drive bays 1 through 6 are populated, while drive bays 7 and 8 contain drive blanks.

To connect the cable option:

1. Power down the server (on page 17).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 17).

Hardware options installation 33

Page 34

Remove the server from the rack (on page 18).

4. Remove the access panel (on page 19).

5. Remove the PCI riser cage (on page 20).

6. Attach the cable clip on top of the square silkscreen marker near the processor 1 DIMM slots.

7. Connect the two-port SATA cable: a. Connect the cable to the drive sideband signal connector. b. Secure the cable in the cable clip. c. Connect the cable to the SATA storage and optical drive connectors. d. Route the cable along the side of the system board towards the front chassis, and then connect the

cable to the drive backplane.

8. Connect the rest of the drive cables required in this drive configuration. For more information, see

"Storage cabling (on page 71)."

9. Install the PCI riser cage (on page 21).

Hardware options installation 34

Page 35

10.

Install the access panel (on page 20).

11. Install the server into the rack ("Installing the server into the rack" on page 27).

12. Install the drives ("Installing a hot-plug drive" on page 32).

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless

all bays are populated with either a component or a blank.

13. Power up the server (on page 17).

Mini-SAS cable option

The Mini-SAS cables in this option kit support the following drive configurations:

Drive configuration HP Smart Array RAID Controller Expansion slot Mini-SAS cable

Four-bay LFF

Eight-bay SFF Eight-bay SFF

H220 or P420 Full height or low

H222 or P222 Full height or low

P822 Full height 615 mm and 800 mm H220 or P420 Low profile 615 mm and 800 mm

800 mm

profile

890 mm

profile

To connect the cable option:

1. Power down the server (on page 17).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 17).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 19).

5. Remove the PCI riser cage (on page 20).

6. Install the storage controller ("Installing a storage controller" on page 38).

7. Connect the common end of the Mini-SAS cable to the controller option.

8. Install the PCI riser cage (on page 21).

9. Route the Mini-SAS cable along the side of the system board towards the front chassis, and then connect

the cable to the drive backplane.

Hardware options installation 35

Page 36

10.

Connect the rest of the drive cables required in this drive configuration. For more information, see "Storage cabling (on page 71)."

11. In the four-bay LFF drive cage configuration, HP recommends securing the excess length of the Mini-SAS

cable by using the cable clip that came with the kit:

a. Use the two vertical dash marks in front of the fan cage to position the clip correctly, and then attach

the cable clip.

b. Secure the excess length of the Mini-SAS cable in the cable clip.

12. If you intend to use an FBWC module and capacitor pack, install these options now ("Installing the

FBWC module and capacitor pack" on page 39).

13. Install the access panel (on page 20).

14. Install the server into the rack ("Installing the server into the rack" on page 27).

15. Power up the server (on page 17).

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless

all bays are populated with either a component or a blank.

16. Install the drives ("Installing a hot-plug drive" on page 32).

Mini-SAS Y-cable option

The Mini-SAS Y-cable in this option kit supports HP Smart Array controller board options in the eight-bay SFF drive configuration.

To connect the cable option:

1. Power down the server (on page 17).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 17).

o Remove the server from the rack (on page 18).

Hardware options installation 36

Page 37

Remove the access panel (on page 19).

5. Remove the PCI riser cage (on page 20).

6. Install the storage controller ("Installing a storage controller" on page 38).

7. Connect the common end of the Mini-SAS Y-cable to the controller option.

8. Install the PCI riser cage (on page 21).

9. Route the split ends of the Mini-SAS Y-cable along the side of the system board towards the front chassis,

and then connect the cable to the drive backplane.

10. Secure the Mini-SAS Y-cable using the cable clip that came with the kit: a. Use the two vertical dash marks in front of the fan cage to position the clip correctly, and then attach

the cable clip.

b. Secure the excess length of the Mini-SAS Y-cable in the cable clip.

11. Connect the rest of the drive cables required in this drive configuration. For more information, see

"Storage cabling (on page 71)."

12. If you intend to use an FBWC module and capacitor pack, install these options now ("Installing the

FBWC module and capacitor pack" on page 39).

13. Install the access panel (on page 20).

14. Install the server into the rack ("Installing the server into the rack" on page 27).

15. Power up the server (on page 17).

Hardware options installation 37

Page 38

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless

before unplugging the cable from the cache module. If the amber LED flashes after 30 seconds, up to 4 hours. During this time, the cache module functions properly but without the performance

all bays are populated with either a component or a blank.

16. Install the drives ("Installing a hot-plug drive" on page 32).

Controller options

The server ships with an embedded Smart Array B120i controller. For more information about the controller and its features, see the HP Dynamic Smart Array RAID Controller User Guide on the HP website (http://www.hp.com/go/smartstorage/docs).

Upgrade options exist for an integrated array controller. For a list of supported options, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin).

To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs).

The server supports FBWC. FBWC consists of a cache module and a capacitor pack. The DDR cache module buffers and stores data being written by the controller. When the system is powered on, the capacitor pack fully charges in approximately 5 minutes. If a system power failure occurs, a fully charged capacitor pack provides power for up to 80 seconds. During that interval, the controller transfers the cached data from DDR memory to flash memory, where the data remains indefinitely or until a controller retrieves the data.

The data protection and the time limit also apply if a power outage occurs. When power is restored to the system, an initialization process writes the preserved data to the storage drives.

CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMMs.

Do not use the controller with cache modules designed for other controller models, because the controller can malfunction and you can lose data. Also, do not transfer this cache module to an unsupported controller model, because you can lose data.

CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove

the capacitor pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress.

CAUTION: After the server is powered down, wait for 30 seconds, and then check the amber LED

do not remove the cable from the cache module. The cache module is backing up data. Data will be lost if the cable is detached when the amber LED is still flashing.

IMPORTANT: The capacitor pack might have a low charge when installed. If the pack does have

low charge a POST error message appears when the server is powered up, indicating that the capacitor pack is temporarily disabled. No action is necessary. The internal circuitry automatically recharges the capacitors and enables the capacitor pack. This process might take

advantage of the capacitor pack.

Installing a storage controller

HP recommends installing the storage controller option in a full-height expansion slot for better cable routing.

Hardware options installation 38

Page 39

IMPORTANT: For additional installation and configuration information, see the documentation

that ships with the option.

To install the component:

1. Power down the server (on page 17).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 17).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 19).

5. Remove the PCI riser cage (on page 20).

6. If you intend to use an FBWC module and capacitor pack, install these options now ("Installing the

FBWC module and capacitor pack" on page 39).

7. Install the storage controller ("Expansion board options" on page 61).

8. Install the PCI riser cage (on page 21).

9. Connect all necessary internal cables to the storage controller. For internal drive cabling information,

see "Storage cabling (on page 71)."

10. Install the access panel (on page 20).

11. Install the server into the rack ("Installing the server into the rack" on page 27).

12. Connect all necessary external cables to the storage controller. For more information on these cabling

requirements, see the documentation that ships with the option.

13. Power up the server (on page 17).

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless

all bays are populated with either a component or a blank.

14. Install the drives ("Installing a hot-plug drive" on page 32).

For more information about the integrated storage controller and its features, select the relevant user documentation on the HP website (http://www.hp.com/go/smartstorage/docs).

To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs).

Installing the FBWC module and capacitor pack

CAUTION: In systems that use external data storage, be sure that the server is the first unit to be

powered down and the last to be powered back up. Taking this precaution ensures that the system

To install the component:

does not erroneously mark the external drives as failed when the server is powered up.

1. Power down the server (on page 17).

Hardware options installation 39

Page 40

Remove all power:

a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 17).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 19).

5. Remove the PCI riser cage (on page 20).

CAUTION: When connecting or disconnecting the capacitor pack cable, the connectors on the

cache module and cable are susceptible to damage. Avoid excessive force and use caution to

6. Connect the capacitor pack cable to the cache module.

avoid damage to these connectors.

7. If using the embedded array controller: a. Install the cache module on the system board.

b. Install the PCI riser cage (on page 21).

8. If using an integrated array controller:

Hardware options installation 40

Page 41

Install the cache module on the storage controller.

b. Install the storage controller ("Installing a storage controller" on page 38).

9. Install the PCI riser cage (on page 21).

10. Install the capacitor pack: a. Insert the cable end of the capacitor pack in the holder. b. Press the opposite end of the capacitor pack in the holder.

For more information on capacitor pack cabling in different drive configurations, see "Storage cabling (on page 71)."

11. Install the access panel (on page 20).

12. Install the server into the rack ("Installing the server into the rack" on page 27).

13. Power up the server (on page 17).

Hardware options installation 41

Page 42

Optical drive option

To install the component:

1. Power down the server (on page 17).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 17).

o Remove the server from the rack (on page 18).

4. Remove the optical drive blank.

Retain the blank for future use.

5. Remove the access panel (on page 19).

6. Remove the PCI riser cage (on page 20).

7. If you are installing the optical drive in an LFF drive model, do the following: a. Thread the optical drive cable through the optical drive bay.

Hardware options installation 42

Page 43

Connect the optical drive cable to the optical drive.

8. Install the optical drive into the bay, and then secure it with the screw:

o Four-bay LFF drive model

o Eight-bay SFF drive model

Hardware options installation 43

Page 44

If you are installing the optical drive in an SFF drive model, connect the optical drive cable to the optical drive.

10. Route the optical drive cable along the side of the system board, and then connect the cable to the

system board:

o Four-bay LFF drive model

o Eight-bay SFF drive model

11. Install the PCI riser cage (on page 21).

12. Install the access panel (on page 20).

13. Install the server into the rack ("Installing the server into the rack" on page 27).

14. Power up the server (on page 17).

Hot-plug fan module option

To provide sufficient airflow to the system if a fan rotor fails, the server supports redundant fans.

Hardware options installation 44

Page 45

Fan population guidelines

• In a single-processor, nonredundant configuration, fans 5, 6, 7, and 8 cool the server. To enable the

redundant fan mode, install a new fan in the fan bay 1.

• In a dual-processor configuration, nonrendundant fan mode is not supported; all eight fans are

required.

• In the redundant fan mode:

o If one fan rotor fails, the system continues to operate without redundancy. This condition is indicated

by a flashing amber Health LED.

o If two fan rotors fail, the system shuts down.

• The minimum fan requirement to make this server bootable is four fans installed in fan bays 5, 6, 7, and

Installing a hot-plug fan module if the server is installed in a ball-bearing rail system with the cable management arm

CAUTION: To prevent the potential for thermal damage and system shutdown, ensure that a

functioning server has all feature bays populated with the required component or blank and the

1. Pull down the quick release levers on each side of the server.

2. Extend the server on the rack rails until the server rail-release latches engage.

access panel is installed within 60 seconds of being serviced.

WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is

adequately stabilized before extending a component from the rack.

If the server does not extend from the rack, use a T-25 Torx screwdriver to loosen the screws in the lever housing.

3. Open the latch, slide the access panel to the rear of the chassis, and then remove the access panel.

If the latch is locked, use a T-15 Torx screwdriver to unlock the latch.

Hardware options installation 45

Page 46

Do one of the following:

o Remove the fan blank in a nonredundant configuration.

o Remove the defective fan in a failed redundant fan configuration.

Hardware options installation 46

Page 47

Install the fan module into the fan bay.

6. Install the access panel (on page 20).

7. Slide the server back into the rack.

8. If the fan installation was made to upgrade the server from a nonredundant to a redundant fan mode,

reboot the server.

Installing a hot-plug fan module if the server is installed in a friction rail system

1. Press the Power On/Standby button.

The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Remove the server from the rack (on page 18).

4. Remove the access panel (on page 19).

5. Do one of the following:

Hardware options installation 47

Page 48

Remove the fan blank in a nonredundant configuration.

o Remove the defective fan in a failed redundant configuration.

Hardware options installation 48

Page 49

Install the fan module into the fan bay.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless

all bays are populated with either a component or a blank.

7. Install the access panel (on page 20).

8. Install the server into the rack ("Installing the server into the rack" on page 27).

9. Connect each power cord to the server.

10. Connect each power cord to the power source.

11. Press the Power On/Standby button.

The server powers down and enters standby mode. The system power LED changes from green to amber. Power is still applied to the server.

Memory options

IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, or UDIMMs. Attempting

to mix any combination of these DIMMs can cause the server to halt during BIOS initialization.

The memory subsystem in this server can support LRDIMMs, RDIMMs, or UDIMMs.

• UDIMMs represent the basic type of memory module and offer lower latency and (relatively) low power

consumption, but are limited in capacity.

• RDIMMs offer larger capacities than UDIMMs and include address parity protection.

• LRDIMMs support higher densities than single-rank and dual-rank RDIMMs. This support enables you to

install more high capacity DIMMs, resulting in higher system capacities and higher bandwidth.

All types are referred to as DIMMs when the information applies to all types. When specified as LRDIMM, RDIMM, or UDIMM, the information applies to that type only. All memory installed in the server must be of the same type.

The server supports the following DIMM speeds:

• Single-rank and dual-rank PC3-10600 (DDR-1333) UDIMMs operating at up to 1333 MT/s

Hardware options installation 49

Page 50

• Single-rank and dual-rank PC3-12800 (DDR-1600) UDIMMs operating at up to 1600 MT/s

RDIMM

UDIMM

• Single-rank and dual-rank PC3-10600 (DDR-1333) RDIMMs operating at up to 1333 MT/s

• Single-rank and dual-rank PC3-12800 (DDR-1600) RDIMMs operating at up to 1600 MT/s

• Quad-rank PC3L-10600 (DDR3L-1333) LRDIMMs operating at up to 1333 MT/s

Depending on the processor model, the number of DIMMs installed, and whether LRDIMMs, UDIMMs, or RDIMMs are installed, the memory clock speed can be reduced to 1333 or 1066 MT/s. Clock speed can also be reduced when using low-voltage DIMMs.

Supported DIMM specifications

Type Rank Capacity Native speed Voltage

RDIMM

RDIMM LRDIMM

UDIMM UDIMM UDIMM

Single 4 GB, 8 GB 1600 MT/s STD Dual 4 GB, 8 GB 1600 MT/s STD Single 4 GB, 8 GB 1600 MT/s LV

Dual 8 GB,16 GB 1600 MT/s LV Quad 32 GB 1333 MT/s LV Single 2 GB 1600 MT/s LV Single 2 GB 1600 MT/s STD Dual 4 GB, 8 GB 1600 MT/s LV Dual 4 GB 1600 MT/s STD

Populated DIMM speed (MT/s)

Type Rank 1 DIMM per channel 2 DIMMs per channel

RDIMM RDIMM RDIMM

LRDIMM UDIMM

** LRDIMM enables 2 DPC. HP SmartMemory supports up to 2 DPC at 1333 MT/s at 1.35 V. Third-party memory supports only 1.5 V.

Single (8 GB) 1600 MT/s 1600 MT/s Dual (8 GB) 1600 MT/s 1600 MT/s Dual (16 GB) 1600 MT/s 1600 MT/s

Quad (32 GB) 1333 MT/s** 1333 MT/s** Dual (8 GB) 1600 MT/s 1600 MT/s

HP SmartMemory

HP SmartMemory, introduced for Gen8 servers, authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes. Qualified memory is performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software.

Certain performance features are unique with HP SmartMemory. HP SmartMemory 1.35V DDR3-1333 Registered memory is engineered to achieve the same performance level as 1.5V memory. For example, while the industry supports DDR3-1333 RDIMM at 1.5V, this Gen8 server supports DDR3-1333 RDIMM up to 3 DIMMs per channel at 1066 MT/s running at 1.35V. This equates to up to 20% less power at the DIMM level with no performance penalty. In addition, the industry supports UDIMM at 2 DIMMs per channel at 1066 MT/s. HP SmartMemory supports 2 DIMMs per channel at 1333 MT/s, or 25% greater bandwidth.

Hardware options installation 50

Page 51

DIMM identification

To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table.

Item Description Definition

1 2

Size — Rank 1R = Single-rank

2R = Dual-rank 3R = Three-rank 4R = Quad-rank

Data width x4 = 4-bit

x8 = 8-bit

Voltage rating L = Low voltage (1.35V)

U = Ultra low voltage (1.25V) Blank or omitted = Standard

Memory speed 12800 = 1600-MT/s

10600 = 1333-MT/s 8500 = 1066-MT/s

DIMM type R = RDIMM (registered)

E = UDIMM (unbuffered with ECC) L = LRDIMM (load reduced)

Single-rank and dual-rank DIMMs

DIMM configuration requirements are based on these classifications:

• Single-rank DIMM—One set of memory chips that is accessed while writing to or reading from the

memory.

• Dual-rank DIMM—Two single-rank DIMMs on the same module, with only one rank accessible at a time.

Hardware options installation 51

Page 52

The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM.

Dual-rank DIMMs provide the greatest capacity with the existing memory technology. For example, if current DRAM technology supports 2-GB single-rank DIMMs, a dual-rank DIMM would be 4 GB.

Memory subsystem architecture

The memory subsystem in this server is divided into channels. Each processor supports three channels, and each channel supports two DIMM slots.

Channel Population order Slot number

A D

B E

C F

DIMM slots in this server are identified by number and by letter. Letters identify the population order. Slot numbers are reported by ROM messages during boot and for error reporting. For more information, see "DIMM slot locations (on page 12)."

Memory protection modes

To optimize server availability, the server supports the following AMP modes:

• Advanced ECC—Provides up to 4-bit error correction and enhanced performance over Lockstep

memory mode. This mode is the default option for the server.

• Online Spare Memory—Provides protection against failing or degraded DIMMs. Certain memory is

reserved as spare, and automatic failover to spare memory occurs when the system detects a DIMM that is degrading. This enables DIMMs that have a higher probability of receiving an uncorrectable memory error (which results in system downtime) to be removed from operation.

The server also can operate in independent channel mode or combined channel mode (Lockstep Memory mode). When running in Lockstep Memory mode, you gain reliability in one of two ways:

1 2

3 4

5 6

• If running with UDIMMs (built with x8 DRAM devices), the system can survive a complete DRAM failure

(SDDC). In independent channel mode, this failure would be an uncorrectable error.

• If running with RDIMM (built with x4 DRAM devices), the system can survive the complete failure of two

DRAM devices (DDDC). Running in independent mode, the server can only survive the complete failure of a single DRAM device (SDDC).

Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility (on page 83)."

Advanced ECC

Advanced ECC memory is the default memory protection mode for the server. Standard ECC can correct single-bit memory errors and detect multibit memory errors. When multibit errors are detected using Standard ECC, the error is signaled to the server and causes the server to halt.

Hardware options installation 52

Page 53

Advanced ECC protects the server against some multibit memory errors. Advanced ECC can correct both

RDIMM

single-bit memory errors and 4-bit memory errors if all failed bits are on the same DRAM device on the DIMM.

Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure. Using HP Advanced Memory Error Detection technology, the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error.

Online Spare memory

Online Spare memory mode provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors. This protection is available without any operating system support.

Online Spare memory protection dedicates one rank of each memory channel for use as spare memory. The remaining ranks are available for OS and application use. If correctable memory errors occur at a rate higher than a specific threshold on any of the non-spare ranks, the server automatically copies the memory contents of the degraded rank to the online spare rank. The server then deactivates the failing rank and automatically switches over to the online spare rank.

Lockstep Memory mode

Lockstep memory mode provides protection against multibit memory errors that occur on the same DRAM device. Lockstep memory mode can correct any single DRAM device failure on x4 and x8 DIMM types. The DIMMs in each channel must have identical HP part numbers.

Lockstep memory mode uses channel 2 and channel 3. Channel 1 is not populated. Because channel 1 cannot be populated when using Lockstep memory mode, the maximum memory capacity is lower than Advanced ECC mode. Memory performance with Advanced ECC is also slightly higher.

Maximum capacity

Type Rank Single processor Dual processors

RDIMM

LRDIMM UDIMM UDIMM

Single 48 GB 96 GB Dual 96 GB 192 GB Quad 192 GB 384 GB Single 12 GB 24 GB Dual 48 GB 96 GB

Memory population guidelines

General DIMM slot population guidelines

Observe the following guidelines for all AMP modes:

• Install DIMMs only if the corresponding processor is installed.

• Do not mix LRDIMMs, UDIMMs, or RDIMMs.

• White DIMM slots denote the first slot of a channel (1-A, 2-B, 3-C).

• When two processors are installed, install the DIMMs in sequential alphabetical order balanced

between the two processors: P1-A, P2-A, P1-B, P2-B, P1-C, P2-C, and so forth.

• The minimum DIMM requirement to make this server bootable is one DIMM installed in slot 1-A.

Hardware options installation 53

Page 54

For detailed memory configuration rules and guidelines, use the Online DDR3 Memory Configuration Tool on the HP website (http://www.hp.com/go/ddr3memory-configurator).

Advanced ECC population guidelines

For Advanced ECC mode configurations, observe the following guidelines:

• Observe the general DIMM slot population guidelines.

• DIMMs may be installed individually.

Population order

For memory configurations with a single processor or multiple processors, populate the DIMM slots sequentially in alphabetical order (A through F).

For Advanced ECC mode configurations with multiple processors, populate the DIMM slots sequentially in alphabetical order (P1-A, P2-A, P1-B, P2-B and so forth)

After installing the DIMMs, use RBSU ("HP ROM-Based Setup Utility" on page 83) to configure the memory protection modes.

Online Spare population guidelines

For Online Spare memory mode configurations, observe the following guidelines:

• Observe the general DIMM slot population guidelines.

• Each channel must have a valid online spare configuration.

• Each channel can have a different valid online spare configuration.

• Each populated channel must have a spare rank:

o A single dual-rank DIMM is not a valid configuration.

o LRDIMMs are treated as dual-rank DIMMs.

Population order

For Online Spare memory mode configurations with a single processor or multiple processors, populate the DIMM slots sequentially in alphabetical order (A through F).

For Online Spare memory mode configurations with multiple processors, populate the DIMM slots sequentially in alphabetical order (P1-A, P2-A, P1-B, P2-B and so forth).

After installing the DIMMs, to configure memory protection mode, use RBSU ("HP ROM-Based Setup Utility" on page 83).

Lockstep Memory mode population guidelines

For Lockstep memory mode configurations, observe the following guidelines:

• Observe the general DIMM slot population guidelines.

• Always install DIMMs in channel 2 and 3 for each installed processor.

• Do not install DIMMs in channel 1 for any processor.

• DIMM configuration in channel 2 and channel 3 of a processor must be identical.

Hardware options installation 54

Page 55

• In multiprocessor configurations, each processor must have a valid Lockstep memory mode

configuration.

• In multiprocessor configurations, each processor may have a different valid Lockstep memory mode

configuration.

Population order

For Lockstep memory mode configurations with a single processor or multiple processors, populate the DIMM slots in the following order:

• First: B and C

• Last: E and F

Do not populate the DIMM slots A and D.

After installing the DIMMs, to configure memory protection mode, use RBSU ("HP ROM-Based Setup Utility" on page 83).

Installing a DIMM

1. Power down the server (on page 17).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 17).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 19).

5. Open the DIMM slot latches.

6. Install the DIMM.

7. Install the access panel (on page 20).

8. Install the server into the rack ("Installing the server into the rack" on page 27).

Hardware options installation 55

Page 56

Power up the server (on page 17).

After installing the DIMMs, use RBSU ("HP ROM-Based Setup Utility" on page 83) to configure the memory protection mode.

Processor option

The server supports single-processor and dual-processor operations.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the

internal system components to cool before touching them.

CAUTION: To avoid damage to the processor and system board, only authorized personnel

should attempt to replace or install the processor in this server.

CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor

configurations must contain processors with the same part number.

CAUTION: To prevent possible server overheating, always populate processor socket 2 with a

processor and a heatsink or a processor socket cover and a heatsink blank.

IMPORTANT: If installing a processor with a faster speed, update the system ROM before

installing the processor.

IMPORTANT: Processor socket 1 must be populated at all times or the server does not function.

In a multiprocessor configuration, to optimize system performance, HP recommends balancing the total capacity of the DIMMs across the processors.

To install the component:

1. Power down the server (on page 17).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 17).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 19).

Hardware options installation 56

Page 57

Remove the heatsink blank.

CAUTION: The pins on the processor socket are very fragile. Any damage to them may require

replacing the system board.

6. Open each of the processor locking levers in the order indicated, and then open the processor retaining

bracket.

Hardware options installation 57

Page 58

Remove the clear processor socket cover. Retain the processor socket cover for future use.

8. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by

visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.

CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To

avoid damage to the system board, do not touch the processor or the processor socket contacts.

9. Close the processor retaining bracket. When the processor is installed properly inside the processor

retaining bracket, the processor retaining bracket clears the flange on the front of the socket.

Hardware options installation 58

Page 59

CAUTION: Do not press down on the processor. Pressing down on the processor may cause

damage to the processor socket and the system board. Press only in the area indicated on the

10. Press and hold the processor retaining bracket in place, and then close each processor locking lever.

processor retaining bracket.

Press only in the area indicated on the processor retaining bracket.

11. Remove the thermal interface protective cover from the heatsink.

12. Install the heatsink: a. Position the heatsink using the guide pin on the processor backplate. b. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws.

Hardware options installation 59

Page 60

Finish the installation by completely tightening the screws in the same sequence.

13. Locate the fan bays 1, 2, 3, and 4.

Hardware options installation 60

Page 61

14.

Remove the fan blanks.

15. Install the additional fans included in the processor option kit.

NOTE: A dual-processor configuration requires all eight fans. Some single-processor

configurations might already have five fans populated. Store any unused fans as spares.

16. Install the access panel (on page 20).

17. Install the server into the rack ("Installing the server into the rack" on page 27).

18. Power up the server (on page 17).

Expansion board options

The server has both full-height and low-profile expansion slots for controller option installation ("PCIe riser

board slot definitions" on page 10).

Hardware options installation 61

Page 62

CAUTION: To prevent damage to the server or expansion boards, power down the server, and

disconnect all power cords before removing or installing the PCI riser cage.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless

all expansion slots have either an expansion slot cover or an expansion board installed.

To install the component:

1. Power down the server (on page 17).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 17).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 19).

5. Remove the PCI riser cage (on page 20).

6. Identify the expansion slot compatible with the new option, and then remove the cover opposite that

slot.

7. Install the expansion board.

8. Install the PCI riser cage (on page 21).

IMPORTANT: The server does not power up if the PCI riser cage is not seated properly.

9. Connect all necessary internal cabling to the expansion board. For more information on these cabling

requirements, see the documentation that ships with the option.

10. Install the access panel (on page 20).

11. Install the server into the rack ("Installing the server into the rack" on page 27).

12. Connect all necessary external cabling to the expansion board. For more information on these cabling

requirements, see the documentation that ships with the option.

13. Power up the server (on page 17).

GPU power cable option

Connect the GPU power cable option to support high-power GPUs.

Hardware options installation 62

Page 63

Before installing a high-power GPU in the server, be sure that the power supplies support the installation of the card. Because of the high power requirements for the card, a 750-W or higher power supply may be required. For more information, see the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/).

For more information on estimation of power consumption and proper selection of components, see the HP Power Advisor website (http://www.hp.com/go/hppoweradvisor).

To connect the cable option:

1. Power down the server (on page 17).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 17).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 19).

5. Remove the PCI riser cage (on page 20).

6. Remove the existing bracket from the GPU.

7. Install the GPU. For more information, see the documentation that ships with the GPU option.

Hardware options installation 63

Page 64

Install the GPU retaining bracket.

9. Connect the GPU power cable to the GPU.

10. Install the PCI riser cage (on page 21).

Hardware options installation 64

Page 65

11. Connect the GPU power cable to the system board ("System board components" on page 10):

12. Install the access panel (on page 20).

13. Install the server into the rack ("Installing the server into the rack" on page 27).

14. Power up the server (on page 17).

HP Trusted Platform Module option

Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections:

1. Installing the Trusted Platform Module board (on page 66).

2. Retaining the recovery key/password (on page 67).

3. Enabling the Trusted Platform Module (on page 68).

Enabling the TPM requires accessing RBSU ("HP ROM-Based Setup Utility" on page 83). For more information about RBSU, see the HP website (http://www.hp.com/support/rbsu).

TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker Drive Encryption feature. For more information on BitLocker, see the Microsoft website (http://www.microsoft.com).

CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines

When installing or replacing a TPM, observe the following guidelines:

can cause hardware damage or halt data access.

• Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system

board.

• When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption

technology. For security reasons, only the customer can enable these features.

• When returning a system board for service replacement, do not remove the TPM from the system board.

When requested, HP Service provides a TPM with the spare system board.

Hardware options installation 65

Page 66

Any attempt to remove an installed TPM from the system board breaks or disfigures

• Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security

rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

• When using BitLocker, always retain the recovery key/password. The recovery key/password is

required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.

• HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the

encryption technology feature documentation provided by the operating system.

Installing the Trusted Platform Module board

WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,

remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal

To install the component:

1. Power down the server (on page 17).

2. Remove all power:

3. Do one of the following:

4. Remove the access panel (on page 19).

5. Remove the PCI riser cage (on page 20).

circuitry remain active until AC power is removed.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the

internal system components to cool before touching them.

a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

o Extend the server from the rack (on page 17).

o Remove the server from the rack (on page 18).

CAUTION:

the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

Hardware options installation 66

Page 67

Install the TPM board. Press down on the connector to seat the board ("System board components" on page 10).

7. Install the TPM security rivet by pressing the rivet firmly into the system board.

8. Install the PCI riser cage (on page 21).

9. Install the access panel (on page 20).

10. Install the server into the rack ("Installing the server into the rack" on page 27).

11. Power up the server (on page 17).

Retaining the recovery key/password

The recovery key/password is generated during BitLocker™ setup, and can be saved and printed after BitLocker™ is enabled. When using BitLocker™, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker™ detects a possible compromise of system integrity.

To help ensure maximum security, observe the following guidelines when retaining the recovery key/password:

Hardware options installation 67

Page 68

• Always store the recovery key/password in multiple locations.

White

• Always store copies of the recovery key/password away from the server.

• Do not save the recovery key/password on the encrypted hard drive.

Enabling the Trusted Platform Module

1. When prompted during the start-up sequence, access RBSU by pressing the F9 key.

2. From the Main Menu, select Server Security.

3. From the Server Security Menu, select Trusted Platform Module.

4. From the Trusted Platform Module Menu, select TPM Functionality.

5. Select Enable, and then press the Enter key to modify the TPM Functionality setting.

6. Press the Esc key to exit the current menu, or press the F10 key to exit RBSU.

7. Reboot the server.

8. Enable the TPM in the OS. For OS-specific instructions, see the OS documentation.

CAUTION: When a TPM is installed and enabled on the server, data access is locked if you fail

to follow the proper procedures for updating the system or option firmware, replacing the system

For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

For more information on adjusting TPM usage in BitLocker™, see the Microsoft website (http://technet.microsoft.com/en-us/library/cc732774.aspx).

board, replacing a hard drive, or modifying OS application TPM settings.

Redundant hot-plug power supply option

Power redundancy requires the presence of two power supplies in the server.

CAUTION: The default and redundant power supplies in the server must have the same output

power capacity. Verify that all power supplies have the same part number and label color. The

Label color Output

Blue Orange

Green

system becomes unstable and might shut down when it detects mismatched power supplies.

460 W 750 W 750 W -48 VDC 1200 W

IMPORTANT: The DC power supply unit must only be installed by a qualified technician.

• The 14 AWG green or yellow wire must be fastened to the metal enclosure with a screw and

a spring or star washer.

• When installing the DC power supply unit, the ground wire must be connected before the

positive or negative leads.

Hardware options installation 68

Page 69

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless

all bays are populated with either a component or a blank.

To install the component:

1. Unfasten the cable management solution to access the power supply bays.

2. Remove the EMI shield from the power supply bay.

3. Remove the protective cover from the connector pins on the power supply.

WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the

power cord to the power supply until the power supply is installed.

Hardware options installation 69

Page 70

Install the power supply into the bay until it clicks.

5. Connect the power cord to the power supply.

6. Route the power cord through the cable management solution.

7. Connect the power cord to the power source.

Be sure that the power supply LED is green.

Hardware options installation 70

Page 71

Cabling

Cabling overview

This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance.

For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms).

CAUTION: When routing cables, always be sure that the cables are not in a position where they

Storage cabling

can be pinched or crimped.

The FBWC capacitor pack cabling is shown in the following images. The FBWC solution is a separately purchased option. This server supports FBWC module installation ("Installing the FBWC module and

capacitor pack" on page 39) in the system board or in a storage controller.

Depending on the controller option installed, the actual storage controller connectors might look different from what is shown in this section.

Four-bay LFF drive cabling

• Four-bay LFF drive cage connected to the system board

Item Description

1 2 3

Power cable Capacitor pack cable 560 mm Mini-SAS cable

Cabling 71

Page 72

• Four-bay LFF drive cage connected to the SAS-enabled riser board

Item Description

1 2 3

Power cable Capacitor pack cable 560 mm Mini-SAS cable

• Four-bay LFF drive cage connected to a controller in the full-height expansion slot

Item Description

1 2 3

Power cable Capacitor pack cable 800 mm Mini SAS cable for the H220 and P420 controllers

890 mm Mini-SAS cable for the H222 and P222 controllers

Cabling 72

Page 73

• Four-bay LFF drive cage connected to a controller in the low-profile expansion slot

Item Description

1 2 3

Power cable Capacitor pack cable 800 mm Mini SAS cable for the H220 and P420 controllers

890 mm Mini-SAS cable for the H222 and P222 controllers

Eight-bay SFF drive cabling

• Six-drive SFF SATA configuration

Item Description

1 2 3 4

Power cable Capacitor pack cable Two-port SATA cable 700 mm Mini-SAS cable

Cabling 73

Page 74

• Eight-bay SFF drive cage connected to the SAS-enabled riser board

Item Description

1 2 3 4

Power cable Capacitor pack cable 560 mm Mini-SAS cable 700 mm Mini-SAS cable

• Eight-bay SFF drive cage connected to the P822 controller in the full-height expansion slot

Item Description

1 2

Power cable Capacitor pack cable 615 mm Mini-SAS cable 800 mm Mini-SAS cable

Cabling 74

Page 75

• Eight-bay SFF drive cage connected to the P420 controller in the full-height expansion slot

Item Description

1 2 3

Power cable Capacitor pack cable 560 mm Mini-SAS cable

700 mm Mini-SAS cable

• Eight-bay SFF drive cage connected to the P420 controller in low-profile expansion slot

Item Description

1 2 3

Power cable Capacitor pack cable 615 mm Mini-SAS cable

800 mm Mini-SAS cable

Cabling 75

Page 76

• Eight-bay SFF drive cage connected to the P430 controller in the full-height expansion slot

Item Description

1 2 3

Power cable Capacitor pack cable Mini-SAS Y-cable

• Eight-bay SFF drive cage connected to the P430 controller in the low-profile expansion slot

Item Description

Power cable

2 3

Capacitor pack cable Mini-SAS Y-cable

Cabling 76

Page 77

Optical drive cabling

• Optical drive cabling in the four-bay LFF drive cage

• Optical drive cabling in the eight-bay SFF drive cage

Cabling 77

Page 78

GPU power cabling

Cabling 78

Page 79

Software and configuration utilities

HP Service Pack for ProLiant (on page 83)

Server mode

The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.

Software or configuration utility Server mode

HP iLO (on page 79)

Active Health System (on page 80) Integrated Management Log (on page 81) Intelligent Provisioning (on page 81)

HP Insight Diagnostics (on page 82) HP Insight Remote Support software (on page 82) Scripting Toolkit (on page 83)

HP Smart Update Manager (on page 83) HP ROM-Based Setup Utility (on page 83) HP Smart Storage Administrator (on page 86) Option ROM Configuration for Arrays (on page 86) ROMPaq utility (on page 87)

HP product QuickSpecs

Online and Offline

Online and Offline Online and Offline Offline

Online and Offline Online Online

Online and Offline Online and Offline Offline Online and Offline Offline Offline

HP iLO Management Engine

The HP iLO Management Engine is a set of embedded management features supporting the complete

HP iLO

lifecycle of the server, from initial deployment through ongoing management.

The iLO 4 subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO 4 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design makes iLO 4 independent of the host server and its operating system.

iLO 4 enables and manages the Active Health System (on page 80) and also features Agentless Management. All key internal subsystems are monitored by iLO 4. SNMP alerts are sent directly by iLO 4 regardless of the host operating system or even if no host operating system is installed.

Software and configuration utilities 79

Page 80

HP Insight Remote Support software (on page 82) is also available in HP iLO with no operating system software, drivers, or agents.

Using iLO 4, you can do the following:

• Access a high-performance and secure Remote Console to the server from anywhere in the world.

• Use the shared iLO 4 Remote Console to collaborate with up to six server administrators.

• Remotely mount high-performance Virtual Media devices to the server.

• Securely and remotely control the power state of the managed server.

• Have true Agentless Management with SNMP alerts from iLO 4 regardless of the state of the host server.

• Access Active Health System troubleshooting features through the iLO 4 interface.

• Subscribe to HP Insight Remote Support software without installing any drivers or agents.

For more information about iLO 4 features (which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license), see the iLO 4 documentation on the Documentation CD or on the HP website (http://www.hp.com/go/ilo/docs).

Active Health System

HP Active Health System provides the following features:

• Combined diagnostics tools/scanners

• Always on, continuous monitoring for increased stability and shorter downtimes

• Rich configuration history

• Health and service alerts

• Easy export and upload to Service and Support

The HP Active Health System monitors and records changes in the server hardware and system configuration. The Active Health System assists in diagnosing problems and delivering rapid resolution when server failures occur.

The Active Health System collects the following types of data:

• Server model

• Serial number

• Processor model and speed

• Storage capacity and speed

• Memory capacity and speed

• Firmware/BIOS

HP Active Health System does not collect information about Active Health System users' operations, finances, customers, employees, partners, or data center, such as IP addresses, host names, user names, and passwords. HP Active Health System does not parse or change operating system data from third-party error event log activities, such as content created or passed through by the operating system.

The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy).

Software and configuration utilities 80

Page 81

The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components.

The Agentless Management Service is available in the SPP, which is a disk image (.iso) that you can download from the HP website (http://www.hp.com/go/spp/download). The Active Health System log can be downloaded manually from iLO 4 or HP Intelligent Provisioning and sent to HP.

For more information, see the following documents:

• HP iLO User Guide on the HP website (http://www.hp.com/go/ilo/docs)

• HP Intelligent Provisioning User Guide on the HP website

(http://www.hp.com/go/intelligentprovisioning/docs)

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.

You can view recorded events in the IML in several ways, including the following:

• From within HP SIM

• From within operating system-specific IML viewers

o For Windows: IML Viewer

o For Linux: IML Viewer Application

• From within the iLO 4 user interface

• From within HP Insight Diagnostics (on page 82)

Intelligent Provisioning

Several packaging changes have taken place with HP ProLiant Gen8 servers: SmartStart CDs and the Smart Update Firmware DVD no longer ship with these new servers. Instead, the deployment capability is embedded in the server as part of HP iLO Management Engine’s Intelligent Provisioning.

Intelligent Provisioning is a single-server deployment tool embedded in HP ProLiant Gen8 servers that simplifies HP ProLiant server setup, providing a reliable and consistent way to deploy HP ProLiant server configurations:

• Intelligent Provisioning assists with the OS installation process by preparing the system for installing

"off-the-shelf" and HP branded versions of leading operating system software and integrating optimized HP ProLiant server support software from SPP. SPP is a comprehensive systems software and firmware solution for HP ProLiant servers and server blades and their enclosures.

• Intelligent Provisioning provides maintenance-related tasks through Perform Maintenance Options

features.

• Intelligent Provisioning provides installation help for Microsoft Windows, Red Hat and SUSE Linux, and

VMware operating systems. For specific OS support, see the HP Intelligent Provisioning Release Notes on the HP website (http://www.hp.com/go/intelligentprovisioning/docs).

For more information about Intelligent Provisioning software, see the HP website (http://www.hp.com/go/intelligentprovisioning). For more information about Intelligent Provisioning

drivers, firmware, and SPP, see the HP website (http://www.hp.com/go/spp/download).

Software and configuration utilities 81

Page 82

HP Insight Diagnostics

HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.

HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, boot the server using Intelligent Provisioning (on page 81).

HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server management. Available in Microsoft Windows and Linux versions, the utility helps to ensure proper system operation.

For more information or to download the utility, see the HP website (http://www.hp.com/servers/diags). HP Insight Diagnostics Online Edition is also available in the SPP. For more information, see the HP website (http://www.hp.com/go/spp/download).

HP Insight Diagnostics survey functionality

HP Insight Diagnostics (on page 82) provides survey functionality that gathers critical hardware and software information on ProLiant servers.

This functionality supports operating systems that are supported by the server. For operating systems supported by the server, see the HP website (http://www.hp.com/go/supportos).

If a significant change occurs between data-gathering intervals, the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration.

Survey functionality is installed with every Intelligent Provisioning-assisted HP Insight Diagnostics installation, or it can be installed through the SPP ("HP Service Pack for ProLiant" on page 83).

HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product’s service level. Notifications may be sent to your authorized HP Channel Partner for onsite service, if configured and available in your country.

For more information, see the HP website (http://www.hp.com/go/insightremotesupport). The HP Insight Remote Support Release Notes detail the prerequisites, supported hardware, and associated operating systems. The release notes are available on the HP website (http://www.hp.com/go/insightremotesupport/docs). HP Insight Remote Support is included as part of HP

HP Insight Remote Support Direct Connect

Warranty, HP Care Pack Service, or HP contractual support agreement.

When you use the embedded Remote Support functionality with a ProLiant Gen8 server or BladeSystem c-Class enclosure, you can register a server or enclosure to communicate directly to HP Insight Online without the need to set up an HP Insight RS centralized Hosting Device in your local environment. HP Insight Online will be your primary interface for remote support information. The Direct Connect Remote Support configuration is available in iLO 4 1.30 and later, Intelligent Provisioning 1.50 and later, and Onboard Administrator 4.01 and later.

Software and configuration utilities 82

Page 83

For more information, see the product documentation on the HP website (http://www.hp.com/go/insightremotesupport/docs).

Scripting Toolkit

The Scripting Toolkit is a server deployment product that delivers an unattended automated installation for high-volume server deployments. The Scripting Toolkit is designed to support ProLiant BL, ML, DL, and SL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process.

The Scripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are used to automate many of the manual steps in the server configuration process. This automated server configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments.

For more information, and to download the Scripting Toolkit, see the HP website (http://www.hp.com/go/ProLiant/STK).

HP Service Pack for ProLiant

SPP is a comprehensive systems software and firmware solution delivered as a single ISO file. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 servers.

SPP has several key features for updating HP ProLiant servers. Using HP SUM as the deployment tool, SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode where the server is booted to an operating system included on the ISO file so that the server can be updated automatically with no user interaction or updated in interactive mode.

For more information or to download SPP, see the HP website (http://www.hp.com/go/spp).

HP Smart Update Manager

HP SUM is a product used to install and update firmware and software on HP ProLiant servers. HP SUM provides a GUI and a command-line scriptable interface for deployment of firmware and software for single or one-to-many HP ProLiant servers and network-based targets, such as iLOs, OAs, and VC Ethernet and Fibre Channel modules.

For more information about HP SUM, see the product page on the HP website (http://www.hp.com/go/hpsum).

To download HP SUM, see the HP website (http://www.hp.com/go/hpsum/download).

To access the HP Smart Update Manager User Guide, see the HP SUM Information Library (http://www.hp.com/go/hpsum/documentation).

HP ROM-Based Setup Utility

RBSU is a configuration utility embedded in HP ProLiant servers that performs a wide range of configuration activities that can include the following:

• Configuring system devices and installed options

• Enabling and disabling system features

Software and configuration utilities 83

Page 84

• Displaying system information

• Selecting the primary boot controller

• Configuring memory options

• Language selection

For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs).

Using RBSU

To use RBSU, use the following keys:

• To access RBSU, press the F9 key during power-up when prompted.

• To navigate the menu system, use the arrow keys.

• To make selections, press the Enter key.

• To access Help for a highlighted configuration option, press the F1 key.

IMPORTANT: RBSU automatically saves settings when you press the Enter key. The utility does

not prompt you for confirmation of settings before you exit the utility. To change a selected setting,

Default configuration settings are applied to the server at one of the following times:

you must select a different setting and press the Enter key.

• Upon the first system power-up

• After defaults have been restored

Default configuration settings are sufficient for proper typical server operation, but configuration settings can be modified using RBSU. The system will prompt you for access to RBSU with each power-up.

Auto-configuration process

The auto-configuration process automatically runs when you boot the server for the first time. During the power-up sequence, the system ROM automatically configures the entire system without needing any intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server.

NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not

Drives installed Drives used RAID level

3, 4, 5, or 6 More than 6

automatically configure the array. You must run ORCA to configure the array settings.

NOTE: The server may not support all the following examples.

1 RAID 0 2 RAID 1 3, 4, 5, or 6 RAID 5 0 None

To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted.

Software and configuration utilities 84

Page 85

For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs).

Boot options

Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device. During this time, you can do the following:

• Access RBSU by pressing the F9 key.

• Access Intelligent Provisioning Maintenance Menu by pressing the F10 key.

• Access the boot menu by pressing the F11 key.

• Force a PXE Network boot by pressing the F12 key.

Configuring AMP modes

Not all HP ProLiant servers support all AMP modes. RBSU provides menu options only for the modes supported by the server. Advanced memory protection within RBSU enables the following advanced memory modes:

• Advanced ECC Mode—Provides memory protection beyond Standard ECC. All single-bit failures and

some multi-bit failures can be corrected without resulting in system downtime.

• Online Spare Mode—Provides protection against failing or degraded DIMMs. Certain memory is set

aside as spare, and automatic failover to spare memory occurs when the system detects a degraded DIMM. DIMMs that are likely to receive a fatal or uncorrectable memory error are removed from operation automatically, resulting in less system downtime.

For DIMM population requirements, see the server-specific user guide.

Re-entering the server serial number and product ID

After you replace the system board, you must re-enter the server serial number and the product ID.

1. During the server startup sequence, press the F9 key to access RBSU.

2. Select the Advanced Options menu.

3. Select Service Options.

4. Select Serial Number. The following warning appears:

Warning: The serial number should ONLY be modified by qualified service personnel. This value should always match the serial number located on the chassis.

5. Press the Enter key to clear the warning.

6. Enter the serial number and press the Enter key.

7. Select Product ID. The following warning appears:

Warning: The Product ID should ONLY be modified by qualified service personnel. This value should always match the Product ID located on the chassis.

8. Enter the product ID and press the Enter key.

9. Press the Esc key to close the menu.

Software and configuration utilities 85

Page 86

10.

Press the Esc key to exit RBSU.

11. Press the F10 key to confirm exiting RBSU. The server automatically reboots.

Utilities and features

HP Smart Storage Administrator

HP SSA is a configuration and management tool for HP Smart Array controllers. Starting with HP ProLiant Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features.

HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

Some HP SSA features include the following:

• Supports online array capacity expansion, logical drive extension, assignment of online spares, and

RAID or stripe size migration

• Suggests the optimal configuration for an unconfigured system

• Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab

• For supported controllers, provides access to additional features.

For more information about HP SSA, see the HP website (http://www.hp.com/go/hpssa).

Option ROM Configuration for Arrays

Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations.

The utility also provides support for the following functions:

• Reconfiguring one or more logical drives

• Viewing the current logical drive configuration

• Deleting a logical drive configuration

• Setting the controller to be the boot controller

• Selecting the boot volume

If you do not use the utility, ORCA will default to the standard configuration.

For more information regarding the default configurations that ORCA uses, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs).

For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://www.hp.com/support/SAC_UG_ProLiantServers_en). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en).

Software and configuration utilities 86

Page 87

ROMPaq utility

The ROMPaq utility enables you to upgrade the system firmware (BIOS). To upgrade the firmware, insert a ROMPaq USB Key into an available USB port and boot the system. In addition to ROMPaq, Online Flash Components for Windows and Linux operating systems are available for updating the system firmware.

The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions.

For more information, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Go.

Automatic Server Recovery

ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer. However, when the operating system fails, the timer expires and restarts the server.

ASR increases server availability by restarting the server within a specified time after a system hang. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the System Management Homepage or through RBSU.

USB support

HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.

Legacy USB support provides USB functionality in environments where USB support is not available normally. Specifically, HP provides legacy USB functionality for the following:

• POST

• RBSU

• Diagnostics

• DOS

• Operating environments which do not provide native USB support

Redundant ROM support

The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.

NOTE: The server ships with the same version programmed on each side of the ROM.

Software and configuration utilities 87

Page 88

Safety and security benefits

When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.

Keeping the system current

Drivers

IMPORTANT: Always perform a backup before installing or updating device drivers.

The server includes new hardware that may not have driver support on all OS installation media.

If you are installing an Intelligent Provisioning-supported OS, use Intelligent Provisioning (on page 81) and its Configure and Install feature to install the OS and latest supported drivers.

If you do not use Intelligent Provisioning to install an OS, drivers for some of the new hardware are required. These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded as part of an SPP.

If you are installing drivers from SPP, be sure that you are using the latest SPP version that your server supports. To verify that your server is using the latest supported version and for more information about SPP, see the HP website (http://www.hp.com/go/spp/download).

To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Go.

Software and firmware

Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version. For system software and firmware updates, download the SPP ("HP Service Pack for ProLiant" on page 83) from the HP website (http://www.hp.com/go/spp).

Version control

The VCRM and VCA are web-enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise.

• VCRM manages the repository for SPP. Administrators can view the SPP contents or configure VCRM to

automatically update the repository with internet downloads of the latest software and firmware from HP.

• VCA compares installed software versions on the node with updates available in the VCRM managed

repository. Administrators configure VCA to point to a repository managed by VCRM.

For more information about version control tools, see the HP Systems Insight Manager User Guide, the HP Version Control Agent User Guide, and the HP Version Control Repository User Guide on the HP website

(http://www.hp.com/go/hpsim).

Software and configuration utilities 88

Page 89

HP operating systems and virtualization software support for ProLiant servers

For information about specific versions of a supported operating system, see the HP website (http://www.hp.com/go/ossupport).

HP Technology Service Portfolio

HP Technology Services offers a targeted set of consultancy, deployment, and service solutions to meet the support needs of most business and IT environments.

Foundation Care services—Delivers scalable hardware and software support packages for HP ProLiant server and industry-standard software. You can choose the type and level of service that is most suitable for your business needs.

HP Collaborative Support—With a single call, HP addresses initial hardware and software support needs and helps to quickly identify if a problem is related to hardware or software. If the problem is related to hardware, HP resolves the problem according to service level commitments. If the reported incident is related to an HP software product or a supported third-party software product and cannot be resolved by applying known fixes, HP contacts the third-party vendor and creates a problem incident on your behalf.

HP Proactive Care—For customers running business critical environments where downtime is not an option, HP Proactive Care helps to deliver high levels of availability. Key to these service options is the delivery of proactive service management tools to help you avoid the causes of downtime. If a problem arises, then HP offers advanced technical response from critical system support specialists for problem identification and resolution.

HP Support Center—For all service options, the HP Support Center delivers the information, tools, and experts required to support HP business products.

HP Insight Remote Support—Provides 24x7 secure remote monitoring, diagnosis, and problem resolution.

For more information, see one of the following websites:

• HP ProLiant Server Services website (http://www.hp.com/services/proliant)

• HP BladeSystem Services website (http://www.hp.com/services/bladesystem)

Change control and proactive notification

HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products.

For more information, refer to the HP website (http://www.hp.com/go/pcn).

Software and configuration utilities 89

Page 90

Troubleshooting

Troubleshooting resources

The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language:

• English (http://www.hp.com/support/ProLiant_TSG_v1_en)

• French (http://www.hp.com/support/ProLiant_TSG_v1_fr)

• Spanish (http://www.hp.com/support/ProLiant_TSG_v1_sp)

• German (http://www.hp.com/support/ProLiant_TSG_v1_gr)

• Japanese (http://www.hp.com/support/ProLiant_TSG_v1_jp)

• Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc)

The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language:

• English (http://www.hp.com/support/ProLiant_EMG_v1_en)

• French (http://www.hp.com/support/ProLiant_EMG_v1_fr)

• Spanish (http://www.hp.com/support/ProLiant_EMG_v1_sp)

• German (http://www.hp.com/support/ProLiant_EMG_v1_gr)

• Japanese (http://www.hp.com/support/ProLiant_EMG_v1_jp)

• Simplified Chinese (http://www.hp.com/support/ProLiant_EMG_v1_sc)

Troubleshooting 90

Page 91

System battery replacement

If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.

WARNING: The computer contains an internal lithium manganese dioxide, a vanadium

pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury:

• Do not attempt to recharge the battery.

• Do not expose the battery to temperatures higher than 60°C (140°F).

• Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.

To remove the component:

1. Power down the server (on page 17).

2. Remove all power:

• Replace only with the spare designated for this product.

a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Do one of the following:

o Extend the server from the rack (on page 17).

o Remove the server from the rack (on page 18).

4. Remove the access panel (on page 19).

5. Remove the PCI riser cage (on page 20).

6. Locate the battery on the system board ("System board components" on page 10).

7. Remove the battery.

System battery replacement 91

Page 92

IMPORTANT: Replacing the system board battery resets the system ROM to its default

configuration. After replacing the battery, reconfigure the system through RBSU.

To replace the component, reverse the removal procedure.

For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

System battery replacement 92

Page 93

Regulatory information

Safety and regulatory compliance

For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website

Turkey RoHS material content declaration

(http://www.hp.com/support/Safety-Compliance-EnterpriseProducts).

Ukraine RoHS material content declaration

Warranty information

HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties)

HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties)

HP Storage Products (http://www.hp.com/support/Storage-Warranties)

HP Networking Products (http://www.hp.com/support/Networking-Warranties)

Regulatory information 93

Page 94

Electrostatic discharge

Preventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.

To prevent electrostatic damage:

• Avoid hand contact by transporting and storing products in static-safe containers.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.

• Place parts on a grounded surface before removing them from their containers.

• Avoid touching pins, leads, or circuitry.

• Always be properly grounded when touching a static-sensitive component or assembly.

Grounding methods to prevent electrostatic discharge

Several methods are used for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts:

• Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist

straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.

• Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when

standing on conductive floors or dissipating floor mats.

• Use conductive field service tools.

• Use a portable field service kit with a folding static-dissipating work mat.

If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part.

For more information on static electricity or assistance with product installation, contact an authorized reseller.

Electrostatic discharge 94

Page 95

Specifications

Depth for models with SFF drive cage

Environmental specifications

Specification Value

Temperature range*

Operating Nonoperating

Relative humidity (noncondensing)

Operating, maximum wet bulb temperature of 28°C (82.4°F)

Nonoperating, maximum wet bulb temperature of 38.7°C (101.7°F)

* All temperature ratings shown are for sea level. An altitude derating of 1°C per 304.8 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.

10°C to 35°C (50°F to 95°F)

-30°C to 60°C (-22°F to 140°F)

10% to 90%

5% to 95%

Mechanical specifications

Specification Value

Height Depth for models with LFF drive cage

Width Weight (approximate range)

4.32 cm (1.70 in)

75.00 cm (29.50 in)

69.90 cm (27.50 in)

43.46 cm (17.11 in)

13.00 kg to 18.00 kg (28.60 lb to 39.60 lb)

Power supply specifications

Depending on installed options, the server is configured with one of the following power supplies:

• HP 460 W CS Gold Hot-plug Power Supply (92% efficiency)

• HP 460 W CS Platinum Plus Hot-plug Power Supply (94% efficiency)

• HP 750 W CS Gold Hot-plug Power Supply (92% efficiency)

• HP 750 W CS Platinum Plus Hot-plug Power Supply (94% efficiency)

• HP 750 W CS Titanium Hot-plug Power Supply (96% efficiency)

• HP 750 W CS -48 V DC Hot-plug Power Supply (94% efficiency)

• HP 1200 W CS Platinum Plus Hot-plug Power Supply (94% efficiency)

Specifications 95

Page 96

CAUTION: Check the system and power supply input ratings before powering up the server.

Rated input frequency

HP 460 W CS Gold Hot-plug Power Supply (92% efficiency)

Specification Value

Input requirements

Rated input voltage

Rated input current Rated input power

BTU per hour

Power supply output Rated steady-state power

Maximum peak power

— 100 V AC to 240 V AC 50 Hz or 60 Hz 6 A to 3 A 526 W at 100 V AC input

505 W at 200 V AC input 1794 at 100 V AC input

1725 at 200 V AC input — 460 W at 100 V to 120 V AC

input 460 W at 200 V to 240 V AC input

460 W at 100 V to 120 V AC input 460 W at 200 V to 240 V AC input

HP 460 W CS Platinum Plus Hot-plug Power Supply (94% efficiency)

Specification Value

Input requirements

Rated input voltage Rated input frequency Rated input current Rated input power

BTU per hour

Power supply output

Rated steady-state power

Maximum peak power

—

100 V AC to 240 V AC 50 Hz or 60 Hz 6 A to 3 A 509 W at 115 V AC input

495 W at 230 V AC input 1764 at 100 V AC input

1736 at 115 V AC input 1694 at 200 V AC input 1687 at 230 V AC input

—

460 W at 100 V to 120 V AC input 460 W at 200 V to 240 V AC input

Specifications 96

Page 97

HP 750 W CS Gold Hot-plug Power Supply (92% efficiency)

Specification Value

Input requirements

Rated input voltage Rated input frequency Rated input current Rated input power

BTU per hour

Power supply output Rated steady-state power

Maximum peak power

— 100 V AC to 240 V AC 50 Hz to 60 Hz 9 A to 4.5 A 857 W at 100 V AC input

824 W at 200 V AC input 2925 at 100 V AC input

2812 at 200 V AC input — 750 W at 100 V to 120 V AC

input 750 W at 200 V to 240 V AC input

750 W at 100 V to 120 V AC input 750 W at 200 V to 240 V AC input

HP 750 W CS Platinum Plus Hot-plug Power Supply (94% efficiency)

Specification Value

Input requirements

Rated input voltage

Rated input frequency Rated input current Maximum rated input power

BTU per hour

Power supply output

Rated steady-state power

Maximum peak power

—

100 V AC to 240 V AC

50 Hz to 60 Hz 9 A to 4.5 A 831 W at 115 V AC input

808 W at 230 V AC input 2878 at 100 V AC input

2834 at 115 V AC input 2769 at 200 V AC input 2758 at 230 V AC input

—

750 W at 100 V to 120 V AC input 750 W at 200 V to 240 V AC input

HP 750 W CS Titanium Hot-plug Power Supply (96% efficiency)

Specification Value

Input requirements

—

Rated input voltage

200 V AC to 240 V AC

Specifications 97

Page 98

Rated input frequency Rated input current Maximum rated input power

50 Hz to 60 Hz

4.1 A 803 W at 200 V AC input

798 W at 240 V AC input

BTU per hour

2739 at 200 V AC input 2735 at 208 V AC input 2731 at 220 V AC input 2728 at 230 V AC input 2724 at 240 V AC input

Power supply output

Rated steady-state power Maximum peak power

—

750 W at 200 V to 240 V AC input 750 W at 200 V to 240 V AC input

HP 750 W CS -48 V DC Hot-plug Power Supply (94% efficiency)

Specification Value

Input requirements

Rated input voltage

Rated input current

Rated input power (W)

BTU per hour

Power supply output

—

-36 V DC to -72 V DC

-48 V DC nominal input 23 A at -36 V DC input

17 A at -48 V DC input, nominal input 11 A at -72 V DC input

815 W at -36 V DC input 805 W at -48 V DC input, nominal input 795 W at -72 V DC input

2780 at -36 V DC input 2740 at -48 V DC input, nominal input 2720 at -72 V DC input

—

Rated steady-state power (W) Maximum peak power (W)

CAUTION: This equipment is designed to permit the connection of the earthed conductor of the

DC supply circuit to the earthing conductor at the equipment. If this connection is made, all of the following must be met:

• This equipment must be connected directly to the DC supply system earthing electrode

conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.

• This equipment must be located in the same immediate area (such as adjacent cabinets) as any

other equipment that has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor, and also the point of earthing of the DC system. The DC system must be earthed elsewhere.

• The DC supply source is to be located within the same premises as the equipment.

• Switching or disconnecting devices must not be in the earthed circuit conductor between the

DC source and the point of connection of the earthing electrode conductor.

750 W 750 W

Specifications 98

Page 99

CAUTION: To reduce the risk of electric shock or energy hazards:

Power supply output

• This equipment must be installed by trained service personnel, as defined by the NEC and IEC

60950-1, Second Edition, the standard for Safety of Information Technology Equipment.

• Connect the equipment to a reliably grounded SELV source. An SELV source is a secondary

circuit that is designed so normal and single fault conditions do not cause the voltages to exceed a safe level (60 V DC).

• The branch circuit overcurrent protection must be rated 24 A.

HP 1200 W CS Platinum Plus Hot-plug Power Supply (94% efficiency)

Specification Value

Input requirements

Rated input voltage

Rated input frequency Rated input current

Maximum rated input power

BTU per hour

Rated steady-state power

Maximum peak power

— 100 V AC

110 V AC to 120 V AC 200 V AC to 240 V AC

50 Hz to 60 Hz

9.1 A at 100 V AC

8.6 A at 110 V AC

6.7 A at 200 V AC 897 W at 100 V AC input

1321 W at 200 V AC input 3061 at 100 V AC input

4506 at 200 V AC input — 800 W at 100 V AC input

900 W at 120 V AC input 1200 W at 200 V to 240 V AC input

800 W at 100 V AC input 900 W at 120 V AC input 1200 W at 200 V to 240 V AC input

Hot-plug power supply calculations

For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the HP Power Advisor website (http://www.hp.com/go/hppoweradvisor).

Specifications 99

Page 100

Support and other resources

Before you contact HP

Be sure to have the following information available before you call HP:

• Active Health System log (HP ProLiant Gen8 or later products)

Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).

• Onboard Administrator SHOW ALL report (for HP BladeSystem products only)

For more information on obtaining the Onboard Administrator SHOW ALL report, see the HP website (http://www.hp.com/go/OAlog).

• Technical support registration number (if applicable)

• Product serial number

• Product model name and number

• Product identification number

• Applicable error messages

• Add-on boards or hardware

• Third-party hardware or software

• Operating system type and revision level

HP contact information

For United States and worldwide contact information, see the Contact HP website (http://www.hp.com/go/assistance).

In the United States:

• To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be

recorded or monitored.

• If you have purchased a Care Pack (service upgrade), see the Support & Drivers website

(http://www8.hp.com/us/en/support-drivers.html). If the problem cannot be resolved at the website, call 1-800-633-3600. For more information about Care Packs, see the HP website (http://pro-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.html).

Customer Self Repair

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service

Support and other resources 100