Hp PROLIANT DL140 Maintenance and Service Guide

HP ProLiant DL140 Server

Maintenance and Service Guide

November 2003 (First Edition)

Part Number 349117-001

 2003 Hewlett-Packard Development Company, L.P. Microsoft® and Windows NT® are U.S. registered trademarks of Microsoft Corporation. Intel® and Pentium® are U.S. registered trademarks of Intel Corporation. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The

information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

HP ProLiant DL140 Server Maintenance and Service Guide November 2003 (First Edition)

Part Number 349117-001

HP CONFIDENTIAL Codename: ProLiant DL140 Part Number: 349117-001 Last Saved On: 11/17/03 2:00 PM

Contents

About This Guide..................................................................................................................iv

Audience Assumptions....................................................................................................iv

Technician Notes.............................................................................................................iv

Where to Go for Additional Help...................................................................................... v

IPMI Event Log................................................................................................................ v

Telephone Numbers........................................................................................................ v

Illustrated Parts Catalog .......................................................................................................1

Mechanical Parts Exploded View....................................................................................1

System Components Exploded View.............................................................................. 2

Mechanical Parts and System Components Spares List................................................. 3

Removal and Replacement Procedures...............................................................................5

Electrostatic Discharge Information.................................................................................5

Symbols on Equipment ...................................................................................................6

Rack Warnings................................................................................................................ 6

Server Warnings and Precautions...................................................................................7

Removal and Replacement Procedures..........................................................................7

Powering Down the Server..............................................................................................8

Top Cover .......................................................................................................................9

Optical CD-ROM Drive Assembly..................................................................................11

Hard Drive Overview..................................................................................................... 12

Guidelines for Installing ATA Hard Drives.....................................................................12

Hard Drive Identification Numbers.................................................................................13

Hard Drives ...................................................................................................................14

Power Switch Board...................................................................................................... 16

PCI Riser Board Assembly............................................................................................17

Expansion Board...........................................................................................................18

Fan Bracket...................................................................................................................19

Fans.............................................................................................................................. 21

Cables...........................................................................................................................22

ATA Hard Drive Cables.................................................................................................22

Optical CD-ROM Drive Assembly Cable....................................................................... 23

Front USB Cable...........................................................................................................24

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Power Supply................................................................................................................25

Battery...........................................................................................................................27

Memory Modules........................................................................................................... 29

Processor......................................................................................................................32

System Board................................................................................................................ 34

Diagnostic Tools.................................................................................................................35

Diagnostic Tools Utility Overview..................................................................................35

Connectors, Switches, and LED Indicators.........................................................................36

Connectors....................................................................................................................36

Rear Panel Connectors................................................................................................. 36

Expansion Slot Connector.............................................................................................37

System Board Connectors ............................................................................................38

System Switches........................................................................................................... 39

System Configuration Switch (SW1)............................................................................. 40

LED Indicators............................................................................................................... 40

Front Panel LED Indicators...........................................................................................40

Rear Panel LED Indicators............................................................................................42

Internal LED Indicator....................................................................................................43

IPMI Event Log Code List..............................................................................................44

Specifications .....................................................................................................................47

System Unit................................................................................................................... 48

Power Supply................................................................................................................49

Memory.........................................................................................................................49

Optical CD-ROM Drive..................................................................................................50

Integrated Ultra ATA/100 Controller..............................................................................51

Optional Hard Drives.....................................................................................................51

ATA Hard Drives ...........................................................................................................51

Integrated NC7760 Gigabit Server Auto-Switching Network Interface Controller (NIC) 52

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This maintenance and service guide can be used for reference when servicing an HP ProLiant DL140 server.

WARNING: To reduce the risk of personal injury from electric shock and hazardous energy levels, only authorized service technicians should attempt to repair this equipment. Improper repairs can create conditions that are hazardous.

Audience Assumptions

About This Guide

This guide is for service technicians. HP assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products with hazardous energy levels, and familiar with weight and stability precautions for rack installations.

Technician Notes

WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.

WARNING: To reduce the risk of personal injury from electric shock and hazardous energy levels, do not exceed the level of repairs specified in these procedures. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create conditions that are hazardous.

WARNING: To reduce the risk of electric shock or damage to the equipment:

• Disconnect power from the system by unplugging all power cords from the power

supplies.

• Do not disable the power cord grounding plug. The grounding plug is an important

safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily

accessible at all times.

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CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of clearance at the front and back of the server.

CAUTION: The computer is designed to be electrically grounded (earthed). To ensure proper operation, plug the AC power cord into a properly grounded AC outlet only.

NOTE: Any indications of component replacement or printed wiring board modifications may void any warranty.

Where to Go for Additional Help

In addition to this guide, the following information sources are available

• Service Parts Information (SPI)

• Service training guides

• Service advisories and bulletins

• OARS (Onsite Agents Reference Set)

IPMI Event Log

The server includes an integrated, nonvolatile management log that contains fault and management information. The contents of the IPMI Event Log can be viewed through BIOS Setup.

Telephone Numbers

For the name of the nearest HP authorized reseller:

• In the United States, call 1-800-345-1518.

• In Canada, call 1-800-263-5868.

For HP technical support:

• In the United States and Canada, call 1-800-652-6672.

• Outside the United States and Canada, refer to

www.hp.com

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This chapter provides the illustrated parts breakdown and spare parts list for the HP ProLiant DL140 server. The table in this chapter provides names and ordering numbers for all referenced spare parts.

Mechanical Parts Exploded View

Illustrated Parts Catalog

Figure 1-1: Mechanical parts exploded view

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System Components Exploded View

Figure 1-2: System components exploded view

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Mechanical Parts and System Components Spares List

Table 1-1: Mechanical and System Spare Parts List

Item Description Spare Part Number

Mechanical Components

1 Access panel (top cover) 348801-001 2 Front Bezel, Mylar and screws 348797-001 3 Single Fan 348795-001 4 Hardware and Plastics Kits 348798-001

4a) HDD Bracket (Drive not included) 4b) CD Bracket (CD-ROM Drive not included) 4c) Processor Heatsink Retention Module* 4d) Cable Tie Downs* 4e) Fan Bracket 4f) System Board Screws*

Power

5 325-Watt power supply 348796-001

Boards

6 System Board 348790-001 7 Power Switch Board with cable 348791-001 8 PCI Riser Assembly with bracket 348792-001

Processor

9 a) 2.4-GHz Intel® Xeon™ processor

b) 3.2-GHz Intel® Xeon™ processor Note: Processor spares do not come with a heatsink. A new heatsink must be used when replacing a processor.

10 Heatsink 348789-001

Memory

11 a) PC2100 DDR ECC Registered DIMM 512-MB* 261584-041

b) PC2100 DDR ECC Registered DIMM 1-GB* 261585-041

12 CD-ROM drive assembly (CD-ROM Drive only) 228508-001

288599-204 336417-002

* Not shown

continued

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Table 1-1: Mechanical and System Spare Parts List continued

Item Description Spare Part Number

Hardware

13 ATA hard drive, 80 GB 294934-004 14 Replacement battery, 3-V lithium 166899-001 15 Hard drive cable 348799-001 16 Optical CD-ROM cable 348799-001 17 Optical CD-ROM assembly backplane 348799-001 18 Front USB cable 348800-001 19 Return kit* 349586-001 20 Country kit* 349411-001

20a) Startup, Documentation and Utilities CD 20b) Important Safety Information Guide 20c) Limited Warranty and Material Limitations 20d) Installation Poster

Option Kit Spares 21 Third-party cabinet rack-mounting kit* 177854-001 22 Fixed Rails* 353314-001 23 Telco Rails* 353359-001

* Not shown

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Removal and Replacement Procedures

This chapter provides subassembly and module-level removal and replacement procedures for HP ProLiant DL140 servers. After completing all necessary removal and replacement procedures, run the diagnostics program to verify that all components operate properly.

The following references, diagnostic programs and tools may be used:

• Startup, Documentation and Utilities CD

• BIOS Setup Utility and IPMI Event Log

• Diagnostics software

Electrostatic Discharge Information

An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are required to prevent damage. To prevent damage due to ESD, observe the following precautions:

• Transport products in static-safe containers such as conductive tubes, bags, or boxes.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.

• Cover workstations with approved static-dissipating material. Use a wrist strap connected to

the work surface as well as properly grounded tools and equipment.

• Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and

foam packing.

• Ensure proper grounding before touching a static-sensitive component or assembly.

• Avoid touching pins, leads, or circuitry.

• Always place drives with the Printed Circuit Board (PCB) assembly-side down.

• Use conductive field service tools.

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Symbols on Equipment

Any surface or area of the equipment marked with t hese s ymbols indic ates the pr esen ce of a hot surface or hot component.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

To reduce the risk of injury from electric shock hazards, do not open this enclosure. WARNING: Any surface or area of the equipment marked with these symbols indicates

the presence of electric shock hazards. The enclosed area contains no operator-serviceable parts.

This symbol indicates the presence of electric shock hazards. The enclosed area contains no user or field-serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.

Any RJ-45 receptacle marked with these symbols indicates a network interface connection.

WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.

This label or equivalent is located on the surface of the CD-ROM or DVD-ROM drive. This label indicates that the product is classified as a Class 1 Laser Product.

Rack Warnings

WARNING: To reduce the risk of personal injury or damage to equipment, always ensure that the rack is adequately stabilized before extending a component outside the rack. A rack may become unstable if more than one component is extended for any reason. Extend only one component at a time.

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

• The leveling jacks are extended to the floor.

• The full weight of the rack rests on the leveling jacks.

• The stabilizers are attached to the rack, if it is a single rack installation.

• The racks are coupled together in multiple rack installations.

WARNING: When installing the server in a telco rack, make certain that the rack frame is adequately secured to the building structure at the top and bottom.

WARNING: To reduce the risk of personal injury or damage to the equipment, at least two people are needed to safely unload the rack from the pallet. An empty 42U rack weighs 115 kg (253 lb), is over 2.1 m (7 ft) tall, and may become unstable when being moved on its casters. Do not stand i n fr ont of t he rac k a s it r olls down the ramp from the pallet. Handle the rack from both sides.

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Server Warnings and Precautions

WARNING: To reduce the risk of personal injury from hot surfaces, allow the hot-plug drives and the internal system components to cool before touching them.

WARNING: To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding plug. The grounding plug is an important

safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily

accessible at all times.

• Unplug the power cord from the power supply to disconnect power to the equipment.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a

regulating uninterruptibl e pow er supply (UPS). This dev ice pr otects the hardware from dam age caused by power surges and voltage spikes and keeps the system in operation during a powe failure.

CAUTION: The server must always be operated with the system top cover closed. Proper cooling is not achieved if the system top cover is removed.

Removal and Replacement Procedures

This chapter discusses preparing the server for servicing and provides step-by-step instructions for the removal or replacement of the:

• Top cover

• Optical device assembly

• Bezel/Mylar/Bezel screws

• ATA Hard drives

• Optical device assembly backplane

• PCI riser board assembly

• Expansion board

• PCI card guide

• Fan bracket with system fans

• Cables

— ATA cables — Optical CD-ROM device assembly cable — USB Cables

• Power supply

• Battery

• Memory modules

• Processor

• System board

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Powering Down the Server

The server does not completely power down when the front panel power but ton is pres sed. The button toggles server power between On and Standby. In Standby, the server removes power from most electronics and drives, portions of the power supply and some internal circuitry remain active. To completely remove all power from the system, disconnect the power cord from the server.

WARNING: To reduce the risk of injury from electric shock, remove the power cord to completely disconnect power from the system.

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.

WARNING: Because the rack allows you to stack computer components in a vertical rather than a horizontal plane, you must take precautions to provide for rack stability and safety to protect both personnel and property. Heed all cautions and warnings throughout the installation instructions that come with the server.

WARNING: To reduce the risk of personal injury or damage to the equipment, place the server on a sturdy table or workbench whenever it is removed from the rack for device accessibility. Refer to the HP ProLiant DL140 Server Setup and Installation Guide for further information on working with racks.

CAUTION: Moving the Power On/Off switch to the Off position does not completely remove

system power. Some portions of the power supply and some internal circuitry remain active. Disconnect all power cords from the server to remove all power from the system.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure you are properly grounded before beginning any installation procedure. For more information, see “Electrostatic Discharge Information” in this chapter.

To power down the server:

1. Press the power button to toggle the server to standby. The power LED on the power button

changes from green to off.

2. Listen for the fan noise to stop to indicate that the server is powered down.

3. Disconnect the power cord first from the AC outl et and then from the ser ver.

4. Disconnect all remaining cables on the server rear panel, including cables extending from

external connectors on expansion boards.

5. Remove the server from the rack and position it securely on a workbench or other solid

surface for stability and safety.

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Top Cover

To access the system board, processor, memory modules, expansion slot, and other internal components, remove the top cover. Observe the fo llow ing warnin gs and cauti ons.

WARNING: The front panel Power On/Off switch does not completely shut off all system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.

CAUTION: Before removing the server top cover, be sure that the server is powered down

and that the power cord is disconnected from the server or the electrical outlet.

CAUTION: To avoid the risk of damage to the system or expansion boards, remove all power cords before installing or removing expansion boards. When the Power On/Off switch is in the Off position, auxiliary power is still connected to the PCI expansion slot and may damage the card.

CAUTION: Electrostatic discharge can damage electronic components. Ensure proper grounding before beginning any installation procedure.

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To remove the top cover:

1. Power down the server. See “Powering Down the Server” in this chapter.

2. Loosen rear thumbscrew.

3. Slide the top cover approximately 1.25 cm (0.5 in) toward the rear of the unit and lift the panel

to remove it (1).

Figure 2-1: Removing the top cover

To replace the top cover, reverse steps 1 through 3.

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Optical CD-ROM Drive Assembly

To remove the Optical CD-ROM drive assembly:

1. Power down the server. See “Powering Down the Server” in this chapter.

2. Remove the top cover. See “Top Cover” in this chapter.

3. Remove the CD-ROM cable and power cable (1).

4. Press in and hold the CD-ROM latch (2)

5. Slide the tray toward the rear of the server until the USB connectors are visible (3).

6. Lift the CD-ROM tray out of the server (4).

Figure 2-2: Remove the option CD-ROM drive assembly

To replace the assembly, reverse steps 1 through 6. NOTE: See the HP ProLiant Server Setup and Installation Guide for instructions on installing the

optional CD-ROM drive. NOTE: If the CD-ROM drive must be replaced due to failure, the Optical CD-ROM Drive

backplane must be removed from the failed drive and installed on the replacement. See Chapter 1 for illustrations.

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Hard Drive Overview

The server contains two drive bays for ATA hard drives. There are two ATA channels. One channel is dedicated to the hard drives and the other to the CDROM. The server ships standard with two 1-inch drive trays for use with two 1-inch ATA hard drives. The following sections provide general guidelines and installation procedures for installing or upgrading hard drives.

Guidelines for Installing ATA Hard Drives

When installing ATA hard drives in the server, observe the following general guidelines:

• Populate hard drive bays starting with the lowest ATA device number. Device 0 serves as the

primary boot drive.

• Set the jumpers on both ATA drives to Cable-Select mode.

• Do not add more than two ATA drives in the HP ProLiant DL140 server.

IMPORTANT: ATA hard drives must be configured to the Cable-Select mode.

NOTE: ATA drives are set to Cable-Select mode by default.

NOTE: Refer to the documentation shipped with the hard drive to determine how to set the jumpers on

the ATA hard drives to Cable-Select mode, if they are not already set in Cable-Select mode.

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Hard Drive Identification Numbers

The servers include two 1-inch hard drive trays. Hard drives installed in the server are labeled as Device 0 and Device 1 in the following illustration for clarification.

IMPORTANT: Always populate hard drive bays starting with the lowest ATA device number.

Figure 2-3: ATA device numbers

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