HP ProLiant BL685c User Manual
HP ProLiant BL685c G7 Server Blade User Guide
Part Number 593961-001
June 2010 (First Edition)
© Copyright 2010 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.
AMD Athlon is a trademark of Advanced Micro Devices, Inc.
Intended audience
This document is for the person who installs, administers, and troubleshoots servers and storage systems.
HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards
in products with hazardous energy levels.
Contents
Component identification ............................................................................................................... 6
Front panel components ................................................................................................................................ 6
Front panel LEDs .......................................................................................................................................... 6
SAS and SATA hard drive LEDs ..................................................................................................................... 7
SAS and SATA hard drive LED combinations .................................................................................................. 7
System board components ............................................................................................................................ 9
DIMM slot identification .................................................................................................................... 10
Mezzanine connector definitions ....................................................................................................... 10
System maintenance switch ............................................................................................................... 11
System maintenance switch procedures .............................................................................................. 11
HP c-Class Blade SUV Cable ....................................................................................................................... 12
Operations................................................................................................................................. 14
Power up the server blade ........................................................................................................................... 14
Power down the server blade ...................................................................................................................... 14
Remove the server blade ............................................................................................................................. 15
Remove the access panel ............................................................................................................................ 16
Install the access panel ............................................................................................................................... 16
Remove a hot-plug SAS or SATA hard drive .................................................................................................. 16
Remove the DIMM baffles ........................................................................................................................... 17
Install the DIMM baffles .............................................................................................................................. 17
Setup ......................................................................................................................................... 19
Overview .................................................................................................................................................. 19
Installing an HP BladeSystem c-Class enclosure ............................................................................................. 19
Preparing the enclosure .................................................................................................................... 19
Installing interconnect modules .......................................................................................................... 24
Connecting to the network................................................................................................................. 25
Installing server blade options .....................................................................................................................
Installing a server blade .............................................................................................................................. 26
Completing the configuration....................................................................................................................... 27
26
Hardware options installation ....................................................................................................... 28
Introduction ............................................................................................................................................... 28
Memory option .......................................................................................................................................... 28
Single-, dual-, and quad-rank DIMMs ................................................................................................. 28
Memory subsystem architecture ......................................................................................................... 29
DIMM identification .......................................................................................................................... 29
Advanced ECC memory configuration ................................................................................................ 30
DIMM installation guidelines ............................................................................................................. 30
DIMM population order .................................................................................................................... 30
Installing DIMMs .............................................................................................................................. 31
Hot-plug SAS or SATA hard drive option ...................................................................................................... 31
Mezzanine card option .............................................................................................................................. 33
Processor option......................................................................................................................................... 35
HP Trusted Platform Module option .............................................................................................................. 41
Installing the Trusted Platform Module board ....................................................................................... 42
Retaining the recovery key/password ................................................................................................. 43
Enabling the Trusted Platform Module ................................................................................................. 44
Cabling ..................................................................................................................................... 45
Hard drive power cabling ........................................................................................................................... 45
Hot-plug SAS/SATA hard drive cabling ........................................................................................................ 45
Cache module capacitor cabling ................................................................................................................. 46
Using the HP c-Class Blade SUV Cable ......................................................................................................... 46
Connecting locally to a server blade with video and USB devices ................................................................... 46
Accessing a server blade with local KVM ........................................................................................... 46
Accessing local media devices .......................................................................................................... 47
Software and configuration utilities ............................................................................................... 49
Server blade deployment tools ..................................................................................................................... 49
Software drivers and additional components ....................................................................................... 49
HP BladeSystem c-Class Advanced management ................................................................................. 49
Network-based PXE deployment ........................................................................................................ 50
Deployment methods ........................................................................................................................ 52
Configuration tools ..................................................................................................................................... 55
SmartStart software .......................................................................................................................... 55
HP ROM-Based Setup Utility .............................................................................................................. 56
Array Configuration Utility ................................................................................................................ 58
Option ROM Configuration for Arrays................................................................................................ 58
Re-entering the server serial number and product ID ............................................................................. 59
Management tools...................................................................................................................................... 59
Automatic Server Recovery ................................................................................................................ 59
ROMPaq utility ................................................................................................................................. 59
iLO 3 Standard Blade Edition technology ...........................................................................................
HP Systems Insight Manager ............................................................................................................. 60
Erase Utility ..................................................................................................................................... 61
Redundant ROM support ................................................................................................................... 61
USB support and functionality ............................................................................................................ 61
Internal SD support ........................................................................................................................... 62
Diagnostic tools ......................................................................................................................................... 62
HP Insight Diagnostics ...................................................................................................................... 62
HP Insight Diagnostics survey functionality .......................................................................................... 62
Integrated Management Log .............................................................................................................. 63
Remote support and analysis tools ............................................................................................................... 63
HP Insight Remote Support software ................................................................................................... 63
Keeping the system current .......................................................................................................................... 64
Drivers ............................................................................................................................................ 64
Version control ................................................................................................................................. 64
ProLiant Support Packs ...................................................................................................................... 65
Operating System Version Support ..................................................................................................... 65
Firmware ......................................................................................................................................... 65
HP Smart Update Manager ............................................................................................................... 65
Change control and proactive notification .......................................................................................... 66
Care Pack ....................................................................................................................................... 66
60
Troubleshooting .......................................................................................................................... 67
Troubleshooting resources ........................................................................................................................... 67
Pre-diagnostic steps .................................................................................................................................... 67
Important safety information .............................................................................................................. 67
Symptom information ........................................................................................................................ 69
Prepare the server for diagnosis ......................................................................................................... 69
Service notifications .................................................................................................................................... 70
Loose connections ...................................................................................................................................... 70
Troubleshooting flowcharts .......................................................................................................................... 70
Start diagnosis flowchart ................................................................................................................... 71
General diagnosis flowchart .............................................................................................................. 72
Server blade power-on problems flowchart ......................................................................................... 73
POST problems flowchart .................................................................................................................. 75
OS boot problems flowchart .............................................................................................................. 77
Server fault indications flowchart ....................................................................................................... 79
POST error messages and beep codes ......................................................................................................... 81
Battery replacement .................................................................................................................... 82
Regulatory compliance notices ..................................................................................................... 83
Regulatory compliance identification numbers ............................................................................................... 83
Federal Communications Commission notice ................................................................................................. 83
FCC rating label .............................................................................................................................. 83
Class A equipment ........................................................................................................................... 83
Class B equipment ............................................................................................................................ 83
Declaration of conformity for products marked with the FCC logo, United States only ........................................ 84
Modifications ............................................................................................................................................. 84
Cables ...................................................................................................................................................... 84
Canadian notice (Avis Canadien) ................................................................................................................ 85
European Union regulatory notice ................................................................................................................ 85
Disposal of waste equipment by users in private households in the European Union .......................................... 86
Japanese notice ......................................................................................................................................... 86
BSMI notice ............................................................................................................................................... 86
Korean notice ............................................................................................................................................ 87
Chinese notice ........................................................................................................................................... 87
Laser compliance ....................................................................................................................................... 87
Battery replacement notice .......................................................................................................................... 87
Taiwan battery recycling notice ................................................................................................................... 88
Acoustics statement for Germany (Geräuschemission) .................................................................................... 88
Electrostatic discharge ................................................................................................................. 89
Preventing electrostatic discharge ................................................................................................................ 89
Grounding methods to prevent electrostatic discharge .................................................................................... 89
Specifications ............................................................................................................................. 90
Environmental specifications ........................................................................................................................ 90
Server blade specifications .......................................................................................................................... 90
Technical support ........................................................................................................................ 91
Before you contact HP ................................................................................................................................ 91
HP contact information ................................................................................................................................ 91
Customer Self Repair .................................................................................................................................. 91
Acronyms and abbreviations ........................................................................................................ 99
Index ....................................................................................................................................... 101
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