HP ProLiant BL680c G7 Server Blade
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 613833-003
May 2011
Edition: 3
© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.
Intel and Xeon are registered trademarks of Intel Corporation in the U.S. and other countries.
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Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
Java is a registered trademark of Oracle and/or its affiliates.
Contents
Component identification ............................................................................................................... 7
Front panel components and LEDs .................................................................................................................. 7
SAS and SATA hard drive LEDs ..................................................................................................................... 8
SAS and SATA hard drive LED combinations .................................................................................................. 8
System board components (A-side) ................................................................................................................. 9
System board components (B-side) ............................................................................................................... 10
System maintenance switch ......................................................................................................................... 11
System maintenance switch procedures .............................................................................................. 11
Interposer board components ...................................................................................................................... 12
DIMM slot locations (A-side) ........................................................................................................................ 13
DIMM slot locations (B-side) ........................................................................................................................ 14
HP c-Class Blade SUV Cable ....................................................................................................................... 14
Operations................................................................................................................................. 16
Power up the server blade ........................................................................................................................... 16
Power down the server blade ...................................................................................................................... 16
Remove the server blade ............................................................................................................................. 17
Remove the access panel (A-side)................................................................................................................. 18
Remove the access panel (B-side) ................................................................................................................. 18
Remove a hot-plug SAS or SATA hard drive .................................................................................................. 18
Remove the left DIMM baffle ....................................................................................................................... 19
Remove the right DIMM baffle ..................................................................................................................... 20
Remove the front panel/hard drive cage assembly (A-side) ............................................................................. 21
Remove the front panel/hard drive cage assembly (B-side) ............................................................................. 22
Remove the interposer board ....................................................................................................................... 23
Remove the battery pack ............................................................................................................................. 24
Setup ......................................................................................................................................... 26
Overview .................................................................................................................................................. 26
Installing an HP BladeSystem c-Class enclosure ............................................................................................. 26
Preparing the enclosure .................................................................................................................... 26
Installing interconnect modules .......................................................................................................... 30
Connecting to the network................................................................................................................. 32
Installing server blade options ..................................................................................................................... 32
Installing a server blade .............................................................................................................................. 32
Completing the configuration....................................................................................................................... 33
Hardware options installation ....................................................................................................... 34
Introduction ............................................................................................................................................... 34
Processor option......................................................................................................................................... 34
Installing a processor option (A-side) .................................................................................................. 35
Installing a processor option (B-side)................................................................................................... 41
Memory option .......................................................................................................................................... 47
Memory overview ............................................................................................................................ 47
Low Voltage DIMMs ......................................................................................................................... 47
Dual- and quad-rank DIMMs.............................................................................................................. 48
DIMM identification .......................................................................................................................... 48
Contents 3
DIMM installation guidelines ............................................................................................................. 49
Memory subsystem architecture ......................................................................................................... 50
Hemisphere mode ............................................................................................................................ 52
Memory performance optimization .................................................................................................... 53
Memory RAS ................................................................................................................................... 54
Advanced ECC memory population guidelines .................................................................................... 55
Double Device Data Correction ......................................................................................................... 55
HP Memory Quarantine .................................................................................................................... 56
Online Spare memory population guidelines ....................................................................................... 56
Mirrored Memory population guidelines ............................................................................................. 57
Installing DIMMs (A-side) .................................................................................................................. 57
Installing DIMMs (B-side) ................................................................................................................... 58
Hot-plug SAS or SATA hard drive option ...................................................................................................... 59
Mezzanine card option .............................................................................................................................. 61
Installing a mezzanine card option (A-side) ......................................................................................... 61
Installing a mezzanine card option (B-side) ......................................................................................... 63
Controller options ....................................................................................................................................... 65
Installing a cache module .................................................................................................................. 66
Installing a capacitor pack ................................................................................................................ 67
HP Trusted Platform Module option .............................................................................................................. 68
Installing the Trusted Platform Module board ....................................................................................... 68
Retaining the recovery key/password ................................................................................................. 69
Enabling the Trusted Platform Module ................................................................................................. 70
Server updates with an HP Trusted Platform Module and BitLockerâ„¢ enabled ......................................... 70
Additional TPM features .................................................................................................................... 71
Cabling ..................................................................................................................................... 72
Using the HP c-Class Blade SUV Cable ......................................................................................................... 72
Connecting locally to a server blade with video and USB devices ................................................................... 72
Accessing a server blade with local KVM ........................................................................................... 72
Accessing local media devices .......................................................................................................... 73
Software and configuration utilities ............................................................................................... 75
Server blade deployment tools ..................................................................................................................... 75
HP BladeSystem c-Class Advanced management ................................................................................. 75
Network-based PXE deployment ........................................................................................................ 75
Deployment methods ........................................................................................................................ 77
Configuration tools ..................................................................................................................................... 81
SmartStart software .......................................................................................................................... 81
HP ROM-Based Setup Utility .............................................................................................................. 82
Array Configuration Utility ................................................................................................................ 84
Option ROM Configuration for Arrays................................................................................................ 84
Re-entering the server serial number and product ID ............................................................................. 84
Management tools...................................................................................................................................... 85
Automatic Server Recovery ................................................................................................................ 85
ROMPaq utility ................................................................................................................................. 85
iLO 3 Standard Blade Edition technology ........................................................................................... 86
Erase Utility ..................................................................................................................................... 86
Redundant ROM support ................................................................................................................... 86
USB support and functionality ............................................................................................................ 87
Internal SD support ........................................................................................................................... 87
Diagnostic tools ......................................................................................................................................... 88
HP Insight Diagnostics ...................................................................................................................... 88
HP Insight Diagnostics survey functionality .......................................................................................... 88
Contents 4
Integrated Management Log .............................................................................................................. 88
Remote support and analysis tools ............................................................................................................... 89
HP Insight Remote Support software ................................................................................................... 89
Keeping the system current .......................................................................................................................... 89
Drivers ............................................................................................................................................ 89
Version control ................................................................................................................................. 90
ProLiant Support Packs ...................................................................................................................... 90
Operating System Version Support ..................................................................................................... 90
Firmware ......................................................................................................................................... 90
HP Smart Update Manager ............................................................................................................... 90
Change control and proactive notification .......................................................................................... 91
Care Pack ....................................................................................................................................... 91
Troubleshooting .......................................................................................................................... 92
Troubleshooting resources ........................................................................................................................... 92
Pre-diagnostic steps .................................................................................................................................... 92
Important safety information .............................................................................................................. 92
Symptom information ........................................................................................................................ 94
Prepare the server for diagnosis ......................................................................................................... 94
Loose connections ...................................................................................................................................... 96
Service notifications .................................................................................................................................... 96
Server health LEDs ...................................................................................................................................... 96
Troubleshooting flowcharts .......................................................................................................................... 96
Start diagnosis flowchart ................................................................................................................... 97
General diagnosis flowchart .............................................................................................................. 98
Server blade power-on problems flowchart ....................................................................................... 100
POST problems flowchart ................................................................................................................ 102
OS boot problems flowchart ............................................................................................................ 104
Server fault indications flowchart ..................................................................................................... 106
POST error messages and beep codes ....................................................................................................... 108
System battery .......................................................................................................................... 110
Regulatory compliance notices ................................................................................................... 111
Regulatory compliance identification numbers ............................................................................................. 111
Federal Communications Commission notice ............................................................................................... 111
FCC rating label ............................................................................................................................ 111
Class A equipment ......................................................................................................................... 111
Class B equipment .......................................................................................................................... 111
Declaration of conformity for products marked with the FCC logo, United States only ...................................... 112
Modifications ........................................................................................................................................... 112
Cables .................................................................................................................................................... 112
Canadian notice (Avis Canadien) .............................................................................................................. 112
European Union regulatory notice .............................................................................................................. 113
Disposal of waste equipment by users in private households in the European Union ........................................ 113
Japanese notice ....................................................................................................................................... 114
BSMI notice ............................................................................................................................................. 114
Korean notice .......................................................................................................................................... 114
Chinese notice ......................................................................................................................................... 115
Laser compliance ..................................................................................................................................... 115
Battery replacement notice ........................................................................................................................ 115
Taiwan battery recycling notice ................................................................................................................. 116
Wireless devices ...................................................................................................................................... 116
Brazilian notices ............................................................................................................................ 116
Contents 5