HP PRO K5400 User Manual

HP Officejet Pro K5300/K5400

User Guide

HP Officejet Pro K5300/K5400 Printer series

User Guide

Edition 1, 2/2007 Reproduction, adaptation or

translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

License to copy and use this software is granted provided that it is identified as the "RSA Data Security, Inc. MD4 Message-Digest Algorithm" in all material mentioning or referencing this software or this function.

License is also granted to make and use derivative works provided that such works are identified as "derived from the RSA Data Security, Inc. MD4 Message-Digest Algorithm" in all material mentioning or referencing the derived work.

RSA Data Security, Inc. makes no representations concerning either the merchantability of this software or the suitability of this software for any particular purpose. It is provided "as is" without express or implied warranty of any kind.

These notices must be retained in any copies of any part of this documentation and/or software.

Trademarks

Intel®, Pentium® is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft XP are U.S. registered trademarks of Microsoft Corporation.

, Windows®, and Windows

Safety information

2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

3. Observe all warnings and instructions marked on the product.

4. Unplug this product from wall outlets before cleaning.

5. Do not install or use this product near water, or when you are wet.

6. Install the product securely on a stable surface.

7. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

8. If the product does not operate normally, see

troubleshoot.

9. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Maintain and

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the documentation that comes with the HP Printer.

1 Get started

Find other resources for the product .........................................................................................5

Accessibility ..............................................................................................................................6

Understand the device parts .....................................................................................................7

Front view ...........................................................................................................................7

Control panel ......................................................................................................................8

Back view ...........................................................................................................................8

2 Install the accessories

Install the duplexer ...................................................................................................................9

Install Tray 2 .............................................................................................................................9

Turn on accessories in the print driver ....................................................................................10

To turn on accessories on Windows computers ...............................................................11

To turn on accessories on Macintosh computers .............................................................. 11

3 Use the device

Select print media ...................................................................................................................12

Tips for selecting and using print media ...........................................................................12

Understand specifications for supported media ................................................................13

Understand supported sizes .......................................................................................13

Understand supported media types and weights ........................................................16

Set minimum margins .......................................................................................................17

Load media .............................................................................................................................17

Configure trays .......................................................................................................................20

Change print settings ..............................................................................................................21

To change settings from an application for current jobs (Windows) .................................. 21

To change default settings for all future jobs (Windows) ..................................................21

To change settings (Mac OS) ...........................................................................................21

Use the HP Solution Center (Windows) ..................................................................................22

Print on both sides (duplexing) ...............................................................................................22

Guidelines for printing on both sides of a page .................................................................22

To perform duplexing (Windows) ......................................................................................23

To perform automatic duplexing (Mac OS) .......................................................................23

Print on special and custom-sized media ...............................................................................23

To print on special or custom-sized media (Windows) ......................................................23

To print on special or custom-sized media (Mac OS) .......................................................24

Print borderless ......................................................................................................................24

To print a borderless document (Windows) ......................................................................25

To print a borderless document (Mac OS) ........................................................................25

Cancel a print job ....................................................................................................................26

4 Configure and manage

Manage the device .................................................................................................................27

Monitor the device ............................................................................................................28

Administer the device .......................................................................................................28

Use device management tools ...............................................................................................29

Embedded Web server .....................................................................................................29

To open the embedded Web server ...........................................................................30

Embedded Web server pages ....................................................................................30

Toolbox (Windows) ...........................................................................................................31

To open the Toolbox ...................................................................................................31

Toolbox tabs ...............................................................................................................31

HP Printer Utility (Mac OS) ...............................................................................................32

To open the HP Printer Utility .....................................................................................32

HP Printer Utility panels ..............................................................................................32

Network Printer Setup Utility (Mac OS) .............................................................................33

HP Web Jetadmin software ..............................................................................................33

HP Instant Support ...........................................................................................................34

Security and privacy ...................................................................................................34

To gain access to HP Instant Support ........................................................................34

myPrintMileage .................................................................................................................35

Understand the self-test diagnostic page ................................................................................35

Understand the network configuration page ...........................................................................37

Configure the device (Windows) .............................................................................................38

Direct connection ..............................................................................................................38

To install the software before connecting the device (recommended) ........................38

To connect the device before installing the software ..................................................39

To share the device on a locally shared network ........................................................39

Network connection ..........................................................................................................40

To install the device on a network ...............................................................................40

To install the device software on client computers ......................................................41

To install the printer driver using Add Printer ..............................................................41

Configure the device (Mac OS) ..............................................................................................41

To install the software for network or direct connection ....................................................42

To share the device on a locally shared network ..............................................................42

Uninstall and reinstall the software .........................................................................................43

5 Maintain and troubleshoot

Supported ink cartridges .........................................................................................................45

Replace the ink cartridges ......................................................................................................45

Maintain the printheads ..........................................................................................................46

To check printhead health ................................................................................................47

To print the print quality diagnostic page ..........................................................................47

To align the printheads .....................................................................................................48

To calibrate the linefeed ...................................................................................................49

To clean the printheads ....................................................................................................49

To clean the printhead contacts manually ........................................................................49

To replace the printheads .................................................................................................52

Store printing supplies ............................................................................................................54

Store ink cartridges ...........................................................................................................54

Store printheads ...............................................................................................................54

Troubleshooting tips and resources ........................................................................................54

Contents

Solve printing problems ..........................................................................................................55

The device shuts down unexpectedly ...............................................................................55

All device lights are on or flashing ....................................................................................55

The device is not responding (nothing prints) ...................................................................55

Device does not accept printhead ..................................................................................... 56

Device takes a long time to print .......................................................................................56

Blank or partial page printed .............................................................................................57

Something on the page is missing or incorrect .................................................................57

Placement of the text or graphics is wrong .......................................................................58

Device prints half a page, then ejects the paper ...............................................................59

Poor print quality and unexpected printouts ............................................................................59

Poor quality printouts ........................................................................................................59

Meaningless characters print ............................................................................................60

Ink is smearing .................................................................................................................60

Ink is not filling the text or graphics completely .................................................................61

Output is faded or dull colored ..........................................................................................61

Colors are printing as black and white ..............................................................................61

Wrong colors are printing ..................................................................................................61

Printout shows bleeding colors .........................................................................................62

Colors do not line up properly ...........................................................................................62

Lines or dots are missing from text or graphics ................................................................62

Solve paper-feed problems .....................................................................................................63

Optional Tray 2 cannot be inserted ...................................................................................63

Another paper-feed problem is occurring ..........................................................................63

Solve device management problems ......................................................................................64

Embedded Web server cannot be opened .......................................................................64

Troubleshoot installation issues ..............................................................................................65

Hardware installation suggestions ....................................................................................65

Software installation suggestions ...................................................................................... 66

Solve network problems ...................................................................................................66

Clear jams ..............................................................................................................................67

Clear a jam in the device ..................................................................................................68

Tips for avoiding jams .......................................................................................................69

6 Control-panel lights reference

Interpreting control-panel lights ..............................................................................................70

Interpreting network connector lights ......................................................................................75

A HP supplies and accessories

Order printing supplies online .................................................................................................76

Accessories ............................................................................................................................76

Supplies ..................................................................................................................................76

Ink cartridges ....................................................................................................................76

Printheads ........................................................................................................................77

HP media ..........................................................................................................................77

B Support and warranty

Obtain electronic support ........................................................................................................78

Obtain HP telephone support .................................................................................................78

Before you call ..................................................................................................................78

Telephone support numbers .............................................................................................79

Hewlett-Packard limited warranty statement ...........................................................................81

Prepare the device for shipment .............................................................................................82

Remove the ink cartridges and printheads before shipment .............................................82

Pack the device ......................................................................................................................84

C Device specifications

Physical specifications ............................................................................................................86

Product features and capacities .............................................................................................86

Processor and memory specifications ....................................................................................87

System requirements ..............................................................................................................87

Network protocol specifications ..............................................................................................88

Embedded Web server specifications ..................................................................................... 88

Print resolution ........................................................................................................................88

Environmental specifications ..................................................................................................89

Electrical specifications ...........................................................................................................89

Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) .................89

D Regulatory information

FCC statement .......................................................................................................................90

Shielded cables ................................................................................................................90

Other regulatory information ...................................................................................................90

EMI statement (Korea) ......................................................................................................91

VCCI statement (Japan) ...................................................................................................91

Regulatory model number ................................................................................................91

Power cord statement .......................................................................................................91

Declaration of conformity ........................................................................................................92

Environmental sustainability program .....................................................................................93

Reduction and elimination ................................................................................................93

Power consumption ..........................................................................................................93

Material safety data sheets ...............................................................................................93

Recycling ..........................................................................................................................93

Product packaging ......................................................................................................94

Plastics .......................................................................................................................94

Disposal of waste equipment by users in private households in the European

Union ..........................................................................................................................94

HP products and supplies ...........................................................................................94

Index.............................................................................................................................................95

1 Get started

This guide provides details about how to use the device and to resolve problems.

•

Find other resources for the product Accessibility

• Understand the device parts

•

Find other resources for the product

You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources:

Resource Description Location

Readme file and release notes

Device management tools (network connection)

Toolbox (Microsoft Windows®)

HP Printer Utility (Mac OS) Contains tools to configure

Control panel Provides status, error, and

Logs and reports Provides information about

Self-test diagnostic page

Provide late-breaking information and troubleshooting tips.

Allows you to view status information, change settings, and manage the device.

For more information, see

Embedded Web server.

Provides information about printhead health and access to maintenance services.

For more information, see

Toolbox (Windows).

print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from the Web site.

For more information, see

Printer Utility (Mac OS).

warning information about operations.

events that have occurred.

Device information:

•

Product name

•

Model number

•

Included on the Starter CD.

Available from a connected computer.

Typically installed with the device software.

For more information, see

Control panel.

For more information, see

Monitor the device.

For more information, see

Understand the self-test diagnostic page.

Get started 5

Chapter 1

(continued)

Resource Description Location

Serial number

•

Firmware version

•

number

Accessories installed (for

•

example, the duplexer) Number of pages printed

•

from the trays and accessories

Printing supply status

•

Print quality diagnostic page Diagnoses issues that affect

HP Web sites Provide the latest printer

HP telephone support Lists information to contact

HP photo and imaging software help

HP Solution Center (Windows) Allows you to change device

print quality and helps you decide whether to run any maintenance services to improve the print quality of your printouts.

software, and product and support information.

HP. During the warranty period, this support is often free of charge.

Provides information about using the software.

settings, order supplies, start, and access the onscreen Help. Depending on the devices you have installed, the HP Solution Center provides additional features, such as access to the HP photo and imaging software and the Fax Setup Wizard. For more information, see

Use the HP Solution Center (Windows).

For more information, see To

print the print quality diagnostic page.

www.hp.com/support

www.hp.com

For more information, see

Obtain HP telephone support.

Typically installed with the device software.

Accessibility

The device provides a number of features that make it accessible for people with disabilities.

Visual

The device software is accessible for users with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voiceto-text applications. For users who are color blind, colored buttons and tabs used in the software and on the control panel have simple text or icon labels that convey the appropriate action.

6 Get started

Mobility

For users with mobility impairments, the device software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at

For accessibility information for the Mac OS, visit the Apple Web site at

www.apple.com/accessibility.

Understand the device parts

• Front view Control panel

• Back view

•

Front view

www.hp.com/accessibility.

1 Control panel

2 Output tray

3 Tray 1

4 Length/width guides

5 Tray 2 (available with some models)

6 Ink cartridge door

7 Ink cartridges

Understand the device parts 7

Chapter 1

(continued)

8 Printheads

9 Printhead latch

10 Top cover

Control panel

For more information about interpreting control-panel lights, see Control-panel lights

reference.

1 Ink cartridge lights

2 Printhead lights

3 Configuration Page button (available with some models)

4 Cancel button

5 Resume button and light

6 Power button and light

Back view

1 Power input

2 Ethernet network port (available with some models)

3 Rear universal serial bus (USB) port

4 Rear access panel (for models with no duplexer)

5 Automatic two-sided printing accessory (duplexer) (available on some models)

8 Get started

Install the accessories

This section contains the following topics:

•

Install the duplexer Install Tray 2

• Turn on accessories in the print driver

•

Install the duplexer

NOTE: This feature is available with some models of the device. For ordering

information, see

You can print on both sides of a sheet of paper automatically when the optional automatic two-sided printing accessory (duplexer) is installed. For information on using the duplexer, see

To install the duplexer

1. Push the buttons on the rear access panel and remove the panel from the device.

2. Slide the duplexer into the device until the unit locks into place. Do not press the

buttons on either side of the duplexer when installing the unit; use them only for removing the unit from the device.

Print on both sides (duplexing).

Accessories.

Install Tray 2

NOTE: This feature is available with some models of the device. For ordering

information, see

Accessories.

Install the accessories

Chapter 2

Tray 2 can hold up to 350 sheets of plain paper. For ordering information, see

Accessories.

To install Tray 2

1. Unpack the tray, remove the packing tapes and materials, and move the tray to the

prepared location. The surface must be sturdy and level.

2. Turn off the device, and disconnect the power cord.

3. Set the device on top of the tray.

CAUTION: Be careful to keep your fingers and hands clear of the bottom of

the device.

4. Connect the power cord and turn on the device.

5. Enable Tray 2 in the print driver. For more information, see

the print driver.

Turn on accessories in the print driver

• To turn on accessories on Windows computers To turn on accessories on Macintosh computers

•

10 Install the accessories

Turn on accessories in

To turn on accessories on Windows computers

After you install the device software on Windows computers, Tray 2 must be turned on in the print driver in order for it to work with the device. (The duplexer does not need to be turned on.)

1. Click Start, point to Settings, and then click Printers or Printers and Faxes.

- Or Click Start, click Control Panel, and then double-click Printers.

2. Right-click the icon for the preferred print driver, and then click Properties.

3. Select one of these tabs: Configure, Device Settings, or Device Options. (The

name of the tab depends on the print driver and the operating system.) On the selected tab, click the accessory that you want to turn on, click Installed from the drop-down menu, and then click OK.

To turn on accessories on Macintosh computers

The Mac OS automatically turns on all accessories in the print driver when you install the device software. If you add a new accessory later, follow these steps:

1. Click the Printer Setup Utility icon in the Dock.

2. On the Printer List window, click once on the device you want to set up to select it.

3. From the Printers menu, select Show info.

4. Click the Names and Location drop-down menu and select Installable Options.

5. Check the accessory that you want to turn on.

6. Click Apply Changes.

Turn on accessories in the print driver

3 Use the device

This section contains the following topics:

•

Select print media Load media

• Configure trays

• Change print settings

• Use the HP Solution Center (Windows)

• Print on both sides (duplexing)

• Print on special and custom-sized media

• Print borderless

• Cancel a print job

•

Select print media

The device is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at media.

•

Tips for selecting and using print media Understand specifications for supported media

• Set minimum margins

•

www.hp.com for more information about HP

Tips for selecting and using print media

For the best results, observe the following guidelines.

• Always use media that conforms to the device specifications. For more information, see

• Load only one type of media at a time into a tray.

• Load media print-side down and aligned against the right and back edges of the tray. For more information, see

• Tray 2 is designed to hold only plain paper.

• Do not overload the trays. For more information, see

supported media.

• To prevent jams, poor print quality, and other printing problems, avoid the following media:

• Multipart forms

• Media that is damaged, curled, or wrinkled

• Media with cutouts or perforations

• Media that is heavily textured, embossed, or does not accept ink well

• Media that is too lightweight or stretches easily

12 Use the device

Understand specifications for supported media.

Load media.

Understand specifications for

Cards and envelopes

• Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.

• Use tightly constructed envelopes, and make sure the folds are sharply creased.

• Load envelopes with the flaps facing up.

Photo media

• Use the Best mode to print photographs. Note that in this mode, printing takes longer and more memory is required from your computer.

• Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.

Transparencies

• Insert transparencies with the rough side down and the adhesive strip pointing towards the back of the device.

• Use the Normal mode to print transparencies. This mode provides longer drying time and ensures that the ink dries completely before the next page is delivered to the output tray.

• Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.

Custom-sized media

• Use only custom-sized media that is supported by the device.

• If your application supports custom-sized media, set the media size in the application before printing the document. If not, set the size in the print driver. You might need to reformat existing documents to print them correctly on custom-sized media.

Understand specifications for supported media

Use the Understand supported sizes and Understand supported media types and

weights tables to determine the correct media to use with your device, and determine

what features will work with your media.

•

Understand supported sizes Understand supported media types and weights

•

Understand supported sizes

NOTE: Tray 2 and the duplexer are available with some models.

Media size Tray 1 Tray 2

Standard media sizes

U.S. Letter (216 x 279 mm; 8.5 x 11 inches)

Duplexer

Select print media

Chapter 3

(continued)

Media size Tray 1 Tray 2

8.5 x 13 inches (216 x 330 mm)

U.S. Legal (216 x 356 mm; 8.5 x 14 inches)

A4 (210 x 297 mm; 8.3 x 11.7 inches)

U.S. Executive (184 x 267 mm; 7.25 x

10.5 inches)

U.S. Statement (140 x 216 mm; 5.5 x 8.5 inches)

B5 (182 x 257 mm; 7.17 x 10.12 inches)

A5 (148 x 210 mm; 5.8 x 8.3 inches)

6 x 8 inches

Duplexer

Borderless A4 (210 x 297 mm; 8.3 x 11.7 inches)

Borderless A5 (148 x 210 mm; 5.8 x 8.3 inches)

Borderless B5 (182 x 257 mm; 7.17 x

10.12 inches)

Envelopes

U.S. #10 Envelope (105 x 241 mm; 4.12 x

9.5 inches)

Monarch Envelope (98 x 191 mm; 3.88 x

7.5 inches)

HP Greeting Card Envelope (111 x 152 mm; 4.38 x 6 inches)

A2 Envelope (111 x 146 mm; 4.37 x 5.75 inches)

DL Envelope (110 x 220 mm; 4.3 x 8.7 inches)

C5 Envelope (162 x 229 mm; 6.4 x 9 inches)

C6 Envelope (114 x 162 mm; 4.5 x 6.4 inches)

Japanese Envelope Chou #3 (120 x 235 mm; 4.7 x 9.3 inches)

Japanese Envelope Chou #4 (90 x 205 mm; 3.5 x 8.1 inches)

Cards

Index card (76.2 x 127 mm; 3 x 5 inches)

14 Use the device

(continued)

Media size Tray 1 Tray 2

Index card (102 x 152 mm; 4 x 6 inches)

Index card (127 x 203 mm; 5 x 8 inches)

Duplexer

A6 card (105 x 148.5 mm; 4.13 x 5.83 inches)

Borderless A6 card (105 x 148.5 mm;

4.13 x 5.83 inches)

Hagaki* (100 x 148 mm; 3.9 x 5.8 inches)

Photo media

Photo media (76.2 x 127 mm; 3 x 5 inches)

Photo media (102 x 152 mm; 4 x 6 inches)

Photo media (5 x 7 inches)

Photo media (8 x 10 inches)

Photo media (10 x 15 cm)

Borderless photo media (102 x 152 mm; 4 x 6 inches)

Borderless photo media (5 x 7 inches)

Borderless photo media (8 x 10 inches)

Borderless photo media (8.5 x 11 inches)

Borderless photo media (10 x 15 cm)

Other media

Custom-sized media between 76.2 to 216 mm wide and 127 to 356 mm long (3 to

8.5 inches wide and 5 to 14 inches long)

Custom-sized media (ADF) between 127 to 216 mm wide and 241 to 305 mm long (5 to 8.5 inches wide and 9.5 to 12 inches long)

Panorama (4 x 10 inches, 4 x 11 inches, and 4 x 12 inches)

Borderless panorama (4 x 10 inches, 4 x 11 inches, and 4 x 12 inches)

* The device is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post.

Select print media

Chapter 3

Understand supported media types and weights

NOTE: Tray 2 and the duplexer are available with some models.

Tray Type Weight Capacity

Tray 1 Paper

Transparencies Up to 70 sheets

Photo media

Labels Up to 100 sheets

Envelopes

Cards

Tray 2 Plain paper only

Duplexer Paper

Output-bin

All supported media Up to 150 sheets of

60 to 105 g/m

(16 to 28 lb bond)

280 g/m

(75 lb bond)

75 to 90 g/m

(20 to 24 lb bond envelope)

Up to 200 g/m

(110 lb index)

60 to 105 g/m

(16 to 28 lb bond)

60 to 105 g/m

(16 to 28 lb bond)

Up to 250 sheets of plain paper

(25 mm or 1 inch stacked)

(17 mm or 0.67 inch stacked)

Up to 100 sheets

(17 mm or 0.67 inch stacked)

Up to 30 sheets

(17 mm or 0.67 inch stacked)

Up to 80 cards

Up to 350 sheets of plain paper

(35 mm or 1.38 inch stacked)

Not applicable

plain paper (text printing)

16 Use the device

Set minimum margins

The document margins must match (or exceed) these margin settings in portrait orientation.

Media (1) Left

U.S. Letter

U.S. Legal

U.S. Executive

U.S. Statement

8.5 x 13 inch

Cards

Custom-sized media

Photo media

Envelopes 3.3 mm (0.13

* To achieve this margin setting on a computer running Windows, click the Advanced tab in the print driver, and select Minimize Margins.

NOTE: If you are using the duplexer (available with some models), the minimum

top and bottom margins must match or exceed 12 mm (0.47 inch).

Load media

This section provides instructions for loading media into the device.

margin

3.3 mm (0.13 inch)

inch)

(2) Right margin

3.3 mm (0.13 inch)

(3) Top margin

3.3 mm (0.13 inch)

16.5 mm (0.65 inch)

(4) Bottom margin*

3.3 mm (0.13 inch)

16.5 mm (0.65 inch)

NOTE: Tray 2 is available with some models.

Load media

Chapter 3

To load Tray 1 (main tray)

1. Lift the output tray.

2. Insert the media print-side down along the right of the tray. Make sure the stack of

media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray.

NOTE: Do not load paper while the device is printing.

3. Slide the media guides in the tray to adjust them for the media size that you have

loaded, and then lower the output tray.

4. Pull out the extension on the output tray.

18 Use the device

To load Tray 2

1. Pull the tray out of the device by grasping the front of the tray.

2. Insert the paper print-side down along the right of the tray. Make sure the stack of

paper aligns with the right and back edges of the tray, and does not exceed the line marking in the tray.

NOTE: Tray 2 can be loaded only with plain paper.

3. Slide the media guides in the tray to adjust them for the size that you have loaded.

Load media

Chapter 3

4. Gently reinsert the tray.

5. Pull out the extension on the output tray.

Configure trays

NOTE: Tray 2 is available with some models.

By default, the device draws media from Tray 1. If Tray 1 is empty, the device draws media from Tray 2 (if it is installed and loaded with media). You can change this default behavior by using the following features:

• Tray Lock: Use this feature to protect special media such as letterhead or preprinted media from accidental use. If the device runs out of media while printing a document, it will not use media from a locked tray to complete the print job.

• Default Tray: Use this feature to determine the first tray from which the device draws media.

NOTE: To use the tray lock and default tray settings, you must select the

automatic tray selection option in the device software. If the device is on a network and you set a default tray, the setting will affect all users of the device.

Tray 2 is designed to hold only plain paper.

The following table lists possible ways you can use the tray settings to meet your printing needs.

I want to... Follow these steps

Load both trays with the same media, and have the device pick media from one tray if the other one is empty.

Have both special media (such as transparencies or letterhead) and plain paper loaded in the trays.

Load media in both trays but have the device pick media from a specific tray first.

20 Use the device

Load media in Tray 1 and Tray 2. For

•

more information, see Load media. Make sure tray lock is disabled.

•

Load special media in Tray 1 and plain

•

paper in Tray 2. Make sure tray lock is set to Tray 1.

•

Load media in Tray 1 and Tray 2.

•

Make sure default tray is set to the

•

appropriate tray.

To configure the trays

1. Make sure the device is turned on.

2. Perform one of the following:

• Embedded Web server: Click the Settings tab and click Paper Handling in the left panel.

• Toolbox (Windows): Click the Services tab and click Paper Handling.

• HP Printer Utility (Mac OS): Click Paper Handling from the Printer Settings panel.

3. Change the desired tray setting, and then press OK or Apply.

Change print settings

You can change print settings (such as paper size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver. However, after the application is closed, the settings return to the defaults configured in the driver.

NOTE: To set print settings for all print jobs, make the changes in the printer

driver.

For more information about the features of the Windows printer driver, see the online help for the driver. For more information about printing from a specific application, see the documentation that came with the application.

• To change settings from an application for current jobs (Windows) To change default settings for all future jobs (Windows)

• To change settings (Mac OS)

•

To change settings from an application for current jobs (Windows)

1. Open the document that you want to print.

2. On the File menu, click Print, and then click Setup, Properties, or Preferences.

(Specific options may vary depending on the application that you are using.)

3. Change the settings that you want, and then click OK, Print, or a similar command.

To change default settings for all future jobs (Windows)

1. Click Start, point to Settings, and then click Printers or Printers and Faxes.

- Or Click Start, click Control Panel, and then double-click Printers.

2. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences.

3. Change the settings that you want, and then click OK.

To change settings (Mac OS)

1. On the File menu, click Page Setup.

2. Change the settings that you want (such as paper size), and then click OK.

3. On the File menu, click Print to open the print driver.

4. Change the settings that you want (such as media type), and then click OK or Print.

Change print settings

Chapter 3

Use the HP Solution Center (Windows)

Use the HP Solution Center to change print settings, order supplies, and access the onscreen Help.

The features available in the HP Solution Center vary depending on the devices you have installed. The HP Solution Center is customized to show icons that are associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not appear in the HP Solution Center.

If the HP Solution Center on your computer does not contain any icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall and reinstall the software.

Print on both sides (duplexing)

You can print on both sides of a sheet of media, either automatically by using the optional automatic two-sided printing accessory (duplexer), or manually by turning the media over and feeding it into the device again.

•

Guidelines for printing on both sides of a page To perform duplexing (Windows)

• To perform automatic duplexing (Mac OS)

•

Guidelines for printing on both sides of a page

• Always use media that conforms to the device specifications. For more information, see

• Specify duplex options in your application or in the printer driver.

• Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m

). Jams might occur with these media types.

• Several kinds of media require a specific orientation when you print on both sides of a page, such as letterhead, preprinted paper, and paper with watermarks and prepunched holes. When you print from a computer running Windows, the device prints the first side of the media first. When you print from a computer using the Mac OS, the device prints the second side first. Load the media with the front side facing down.

• For auto-duplexing, when printing finishes on one side of the media, the device holds the media and pauses while the ink dries. Once the ink dries, the media is pulled back into the device and the second side is printed. When printing is complete, the media is dropped onto the output tray. Do not grab it before printing is complete.

• You can print on both sides of supported custom-sized media by turning the media over and feeding it into the device again. For more information, see

specifications for supported media.

Understand specifications for supported media.

) or heavier than 28 lb bond (105 g/

Understand

22 Use the device

To perform duplexing (Windows)

1. Load the appropriate media. For more information, see Guidelines for printing on

both sides of a page and Load media.

2. Make sure the duplexer is properly installed. For more information, see

duplexer.

3. With a document open, click Print on the File menu, and then click Setup, Properties, or Preferences.

4. Click the Features tab.

5. Select the Two-sided printing drop-down list. For auto-duplexing, ensure that Automatic is selected.

6. To automatically resize each page to match the document's onscreen layout,

ensure Preserve Layout is selected. Clearing this option might result in unwanted page breaks.

7. Select or clear the Flip Pages Up check box depending on which way you want the binding. See the graphics in the print driver for examples.

8. Choose a booklet layout from the Booklet Layout drop-down list, if you want.

9. Change any other settings, and then click OK.

10. Print your document.

To perform automatic duplexing (Mac OS)

1. Load the appropriate media. For more information, see Guidelines for printing on

both sides of a page and Load media.

2. Make sure the duplexer is properly installed. For more information, see

duplexer.

3. On the File menu, click Print.

4. Open the Two-Sided Printing panel.

5. Select the option to print on both sides.

6. Select the binding orientation by clicking the appropriate icon.

7. Change any other settings, and then click Print.

Install the

Print on special and custom-sized media

This section covers the following topics:

•

To print on special or custom-sized media (Windows) To print on special or custom-sized media (Mac OS)

•

To print on special or custom-sized media (Windows)

1. Load the appropriate media. For more information, see Load media.

2. With a document open, click Print on the File menu, and then click Setup, Properties, or Preferences.

3. Click the Features tab.

Print on special and custom-sized media

Chapter 3

4. Select the media size from the Size drop-down list.

To set a custom media size: a. Select Custom from the drop-down list. b. Type a name for the new custom size. c. In the Width and Height boxes, type the dimensions, and then click Save. d. Click OK twice to close the properties or preferences dialog box. Open the

dialog box again.

e. Select the new custom size.

5. To select the media type: a. Click More in the Paper Type drop-down list. b. Click the desired media type, and then click OK.

6. Select the media source from the Paper Source drop-down list.

7. Change any other settings, and then click OK.

8. Print your document.

To print on special or custom-sized media (Mac OS)

1. Load the appropriate media. For more information, see Load media.

2. On the File menu, click Page Setup.

3. Select the media size.

4. To set a custom media size: a. Click Manage Custom Sizes in the Paper Size pull-down menu. b. Click New and type a name for the size in the Paper Size Name box. c. In the Width and Height boxes, type the dimensions and set the margins, if

desired.

d. Click Done or OK, and then click Save.

5. On the File menu, click Page Setup, and then select the new custom size.

6. Click OK.

7. On the File menu, click Print.

8. Open the Paper Handling panel.

9. Under Destination Paper Size, click the Scale to fit paper size tab, and then

select the customized paper size.

10. Change any other desired settings, and then click OK or Print.

Print borderless

Borderless printing lets you print to the edges of certain photo media types and a range of standard media sizes.

24 Use the device

NOTE: Open the file in a software application and assign the image size. Make

sure the size corresponds to the media size on which you are printing the image.

You can also gain access to this feature from the Printing Shortcuts tab. Open the printer driver, select the Printing Shortcuts tab, and select the printing shortcut for this print job drop-down list.

• To print a borderless document (Windows) To print a borderless document (Mac OS)

•

To print a borderless document (Windows)

1. Load the appropriate media. For more information, see Load media.

2. Open the file that you want to print.

3. From the application, open the print driver: a. Click File, and then click Print. b. Click Properties, Setup or Preferences.

4. Click the Features tab.

5. Select the media size from the Size drop-down list.

6. Select the Borderless check box.

7. Select the media source from the Paper Source drop-down list.

8. Select the media type from the Paper Type drop-down list.

9. If you are printing photos, select Best from the Print Quality drop-down list.

Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized dpi* for optimum print quality.

*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a large amount of hard disk space (400 MB or more) and will print more slowly.

10. Change any other print settings, and then click OK.

11. Print the document.

12. If you printed on photo media with a tear-off tab, remove the tab to make the

document completely borderless.

To print a borderless document (Mac OS)

1. Load the appropriate media. For more information, see Load media.

2. Open the file that you want to print.

3. Click File, and then click Page Setup.

4. Select the borderless media size, and then click OK.

5. Click File, and then click Print.

6. Open the Paper Type/Quality panel.

7. Click the Paper tab, and then select the media type from the Paper type drop-

down list.

Print borderless 25

Chapter 3

8. If you are printing photos, select Best from the Quality drop-down list. Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized dpi*. *Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a large amount of hard disk space (400 MB or more) and will print more slowly.

9. Select the media source. If you are printing on thick or photo media, select the manual feed option.

10. Change any other print settings, and then click Print.

11. If you printed on photo media with a tear-off tab, remove the tab to make the

document completely borderless.

Cancel a print job

You can cancel a print job using one of the following methods.

Control panel: Press currently processing. It does not affect jobs waiting to be processed.

Windows: Double-click the printer icon that appears in the lower-right corner of the computer screen. Select the print job, and then press the Delete key on the keyboard.

Mac OS: Double-click the printer in the Printer Setup Utility. Select the print job, click Hold, and then click Delete.

(Cancel button). This clears the job that the device is

26 Use the device

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