Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Third Edition: June 2019
First Edition: May 2018
Document Part Number: L16888-003
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows 10 is automatically updated, which is
always enabled. ISP fees may apply and
additional requirements may apply over time
for updates. See http://www.microsoft.com.
To access the latest user guides or manuals for
your product, go to http://www.hp.com/
support and follow the instructions to nd your
product. Then select User Guides.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
About This Book
This guide provides basic information for upgrading the HP ProDesk Business PC.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). Warns the user that failure to follow a procedure exactly as described could
result in loss of data or in damage to hardware or software. Also contains essential information to explain a
concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
iii
iv About This Book
Table of contents
1 Product features ........................................................................................................................................... 1
Standard conguration features ........................................................................................................................... 1
Front panel components ....................................................................................................................................... 2
Serial number location .......................................................................................................................................... 4
Serviceability features ........................................................................................................................................... 5
Warnings and cautions .......................................................................................................................................... 5
Preparing for disassembly ..................................................................................................................................... 6
Removing the computer access panel ................................................................................................................... 6
Replacing the computer access panel ................................................................................................................... 7
Removing the front bezel ...................................................................................................................................... 8
Removing a slim optical drive bezel blank ............................................................................................................ 9
Replacing the front bezel .................................................................................................................................... 10
Removing and installing the optional front bezel dust lter .............................................................................. 11
Changing from desktop to tower orientation ..................................................................................................... 13
System board connections .................................................................................................................................. 14
Upgrading system memory ................................................................................................................................. 15
Installing a memory module ............................................................................................................. 15
Removing or installing an expansion card .......................................................................................................... 18
Appendix D Accessibility ................................................................................................................................. 48
International Association of Accessibility Professionals (IAAP) ....................................................... 48
Finding the best assistive technology .............................................................................................. 49
Assessing your needs ..................................................................................................... 49
Accessibility for HP products .......................................................................................... 49
Standards and legislation .................................................................................................................................... 50
Other disability resources ................................................................................................................. 53
HP links .............................................................................................................................................. 53
Contacting support .............................................................................................................................................. 54
Index ............................................................................................................................................................. 55
vi
1Product features
Standard conguration features
Features may vary depending on the model. For support assistance and to learn more about the hardware
and software installed on your computer model, run the HP Support Assistant utility.
NOTE: This computer model can be used in a tower orientation or a desktop orientation.
Standard conguration features1
Front panel components
Drive conguration may vary by model. Some models have a bezel blank covering the slim optical drive bay.
Table 1-1 Front panel components
ComponentsComponents
1Slim optical drive (select products only)6USB port with HP Sleep and Charge***
3USB Type-C port with HP Sleep and Charge*8Hard drive activity light
4USB SuperSpeed ports (2)**9Power button
5USB port
* Connects a USB device that has a Type-C connector, provides data transfer, and even when the computer is o, charges
most products such as a cell phone, camera, activity tracker, or smartwatch.
** Connect a USB device, such as a cell phone, camera, activity tracker, or smartwatch, and provides high-speed data
transfer.
*** Connects a USB device, provides data transfer, and even when the computer is o, charges most products such as a cell
phone, camera, activity tracker, or smartwatch.
**** When a device is plugged into the jack, a dialog box is displayed. Select the type of device that is connected.
NOTE: The light on the power button is normally white when the power is on. If it is ashing red, there is a problem with
the computer and it is displaying a diagnostic code. See the Maintenance and Service Guide to interpret the code.
2Chapter 1 Product features
Rear panel components
Table 1-2 Rear panel components
ComponentsComponents
1Audio-in jack6Optional port
2Serial port (select products only)7USB ports (2)
3RJ-45 (network) jack8USB SuperSpeed ports (4)**
4Audio-out jack for powered audio devices*9Power cord connector
5Dual-Mode DisplayPort monitor connectors (2)
* When a device is plugged into the jack, a dialog box is displayed. Select the type of device that is connected.
** Connect a USB device, such as a cell phone, camera, activity tracker, or smartwatch, and provides high-speed data transfer.
NOTE: Your model may have additional optional ports available from HP.
When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and/or the
integrated graphics on the system board may be used. The specic graphics card installed and software conguration will
determine the behavior.
The system board graphics can be disabled by changing settings in Computer Setup.
Rear panel components3
Serial number location
Each computer has a unique serial number and a product ID number that are located on the exterior of the
computer. Keep these numbers available for use when contacting customer service for assistance.
4Chapter 1 Product features
2Hardware upgrades
Serviceability features
The computer includes features that make it easy to upgrade and service. A Torx T15 or at-bladed
screwdriver is needed for some of the installation procedures described in this chapter.
Warnings and cautions
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and
warnings in this guide.
WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or re:
Disconnect the power cord from the AC outlet and allow the internal system components to cool before you
touch them.
Do not plug telecommunications or telephone connectors into the network interface controller (NIC)
receptacles.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup,
and proper posture, health, and work habits for computer users. The
important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web
at http://www.hp.com/ergo.
WARNING! Energized and moving parts inside.
Disconnect power to the equipment before removing the enclosure.
Replace and secure the enclosure before re-energizing the equipment.
IMPORTANT: Static electricity can damage the electrical components of the computer or optional
equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briey
touching a grounded metal object. See Electrostatic discharge on page 45 for more information.
When the computer is plugged into an AC power source, voltage is always applied to the system board. To
prevent damage to internal components, you must disconnect the power cord from the power source before
opening the computer.
Safety & Comfort Guide also provides
Serviceability features5
Preparing for disassembly
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as compact discs and USB ash drives, from the computer.
3.Turn o the computer properly through the operating system, and turn o any external devices.
4.Disconnect the power cord from the AC outlet and disconnect any external devices.
IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long
as the system is plugged into an active AC outlet. To prevent damage to internal components, you must
disconnect the AC power cord from the power source before opening the computer.
Removing the computer access panel
To access internal components, you must remove the access panel.
1.Prepare for disassembly. See Preparing for disassembly on page 6.
2.If the computer is on a stand, remove the computer from the stand and lay the computer down.
3.Slide the access panel release lever to the right so that it locks into place (1). Then slide the access panel
toward the rear of the computer (2) and lift it o the computer (3).
6Chapter 2 Hardware upgrades
Replacing the computer access panel
Be sure that the access panel release lever is locked into place, and then place the access panel on the
computer (1) and slide the panel toward the front of the computer (2). The release lever will automatically
move back to the left and secure the access panel.
Replacing the computer access panel7
Removing the front bezel
1.Prepare for disassembly. See Preparing for disassembly on page 6.
2.If the computer is on a stand, remove the computer from the stand and lay the computer down.
3.Remove the computer access panel. See Removing the computer access panel on page 6.
4.Lift up the four tabs on the top of the bezel (1), and then rotate the bezel o the chassis (2).
8Chapter 2 Hardware upgrades
Removing a slim optical drive bezel blank
On some models, a bezel blank covers the slim optical drive bay. Remove the bezel blank before installing an
optical drive. To remove the bezel blank:
1.Prepare for disassembly. See Preparing for disassembly on page 6.
2.If the computer is on a stand, remove the computer from the stand and lay the computer down.
3.Remove the computer access panel. See Removing the computer access panel on page 6.
4.Remove the front bezel. See Removing the front bezel on page 8.
5.Then press inward on the tab on the left side of the blank (1), and then rotate the blank o the front
bezel (2).
Removing a slim optical drive bezel blank9
Replacing the front bezel
Insert the four hooks on the bottom of the bezel into the rectangular holes on the chassis (1), and then rotate
the top of the bezel onto the chassis (2) and snap it in place.
10Chapter 2 Hardware upgrades
Removing and installing the optional front bezel dust lter
Some models are equipped with an optional front bezel dust lter. You must periodically clean the dust lter
so that the dust collected on the lter does not impede air ow through the computer.
NOTE: The optional front bezel dust lter is available from HP.
To remove, clean, and replace the dust lter:
1.Prepare for disassembly. See Preparing for disassembly on page 6.
2.To remove the dust lter, use your ngers to separate the lter from the front bezel at the tab locations
shown below.
3.Use a soft brush or cloth to clean dust from the lter. If heavily soiled, rinse the lter clean with water.
Removing and installing the optional front bezel dust lter11
4.To replace the dust lter, press the lter rmly onto the front bezel at the tab locations shown below.
5.Reconnect the power cord and any external devices, and then turn on the computer.
12Chapter 2 Hardware upgrades
Changing from desktop to tower orientation
The Small Form Factor computer can be used in a tower orientation with an optional tower stand that can be
purchased from HP.
NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the optional tower
stand.
1.Prepare for disassembly. See Preparing for disassembly on page 6.
2.Orient the computer so that its right side is facing down and place the computer in the optional stand.
3.Reconnect the power cord and any external devices, and then turn on the computer.
NOTE: Be sure that at least 10.2 centimeters (4 inches) of space on all sides of the computer remains
clear and free of obstructions.
4.Lock any security devices that were disengaged before the computer was moved.
Changing from desktop to tower orientation13
Loading...
+ 42 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.