HP ProDesk 400 G1, ProDesk 480 G1, ProDesk 490 G1 Maintenance And Service Manual

Maintenance and Service Guide

HP ProDesk 400 G1 Microtower HP ProDesk 480 G1 Microtower HP ProDesk 490 G1 Microtower HP ProDesk 400 G1 Small Form Factor

Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Second Edition (March 2014)

First Edition (November 2013)

Document Part Number: 742435-002

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows 8. Your computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality. See

http://www.microsoft.com for details.

This computer may require upgraded and/ or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. See

http://windows.microsoft.com/en-us/ windows7/get-know-windows-7 for details.

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage

to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

iv About This Book

Table of contents

1 Product features ............................................................................................................... 1

Standard configuration features ................................................................................................. 1

Microtower .............................................................................................................. 1

Small Form Factor ..................................................................................................... 2

Front panel components ............................................................................................................ 3

Microtower (model 400/490) .................................................................................... 3

Small form factor ....................................................................................................... 4

Rear panel components ............................................................................................................ 5

Microtower (model 400) ............................................................................................ 5

Microtower (model 490) ............................................................................................ 6

Small form factor ....................................................................................................... 7

Serial number location .............................................................................................................. 8

Microtower .............................................................................................................. 8

Small Form Factor ..................................................................................................... 8

2 Activating and Customizing the Software .......................................................................... 9

Activating and customizing the software in Windows 7 ................................................................ 9

Activating the Windows operating system .................................................................... 9

Downloading Windows 7 updates ............................................................................ 10

Installing or upgrading device drivers ........................................................................ 10

Customizing the monitor display ............................................................................... 10

Activating and customizing the software in Windows 8 .............................................................. 10

Activating the Windows Operating System ................................................................. 10

Downloading Windows 8 updates ............................................................................ 11

Customizing the monitor display ............................................................................... 11

3 Illustrated parts catalog .................................................................................................. 12

Microtower chassis spare parts ................................................................................................ 13

Computer major components .................................................................................... 13

Cables ................................................................................................................... 16

Misc parts .............................................................................................................. 17

Drives .................................................................................................................... 19

Misc boards ........................................................................................................... 19

Sequential part number listing ................................................................................... 20

Small Form Factor chassis spare parts ....................................................................................... 24

Computer major components .................................................................................... 24

Cables ................................................................................................................... 26

Misc parts .............................................................................................................. 27

Drives .................................................................................................................... 28

Misc boards ........................................................................................................... 29

Sequential part number listing ................................................................................... 29

4 Routine care, SATA drive guidelines, and disassembly preparation ................................. 33

Electrostatic discharge information ........................................................................................... 33

Generating static .................................................................................................... 34

Preventing electrostatic damage to equipment ............................................................. 34

Personal grounding methods and equipment .............................................................. 35

Grounding the work area ......................................................................................... 35

Recommended materials and equipment .................................................................... 35

Operating guidelines .............................................................................................................. 36

Routine care .......................................................................................................................... 37

General cleaning safety precautions .......................................................................... 37

Cleaning the Computer Case .................................................................................... 37

Cleaning the keyboard ............................................................................................ 37

Cleaning the monitor ............................................................................................... 38

Cleaning the mouse ................................................................................................. 38

Service considerations ............................................................................................................ 38

Power supply fan .................................................................................................... 38

Tools and software Requirements .............................................................................. 39

Screws ................................................................................................................... 39

Cables and connectors ............................................................................................ 39

Hard Drives ............................................................................................................ 39

Lithium coin cell battery ............................................................................................ 40

SATA hard drives ................................................................................................................... 40

SATA hard drive cables .......................................................................................................... 41

SATA data cable ..................................................................................................... 41

SMART ATA drives ................................................................................................................. 41

Cable management ................................................................................................................ 41

5 Removal and replacement procedures: Microtower ......................................................... 42

Preparation for disassembly .................................................................................................... 42

Access panel ......................................................................................................................... 43

Front bezel ............................................................................................................................ 44

Bezel blanks .......................................................................................................................... 45

Memory ................................................................................................................................ 47

DIMMs .................................................................................................................. 47

DDR3-SDRAM DIMMs .............................................................................................. 47

Populating DIMM sockets (Model 400) ...................................................................... 48

Populating DIMM sockets (Model 490) ...................................................................... 48

Installing DIMMs ..................................................................................................... 49

Expansion cards .................................................................................................................... 51

System board connections – model 400 .................................................................................... 56

System board connections – model 480 .................................................................................... 57

System board connections – model 490 .................................................................................... 58

Drives ................................................................................................................................... 59

Drive positions ........................................................................................................ 62

Removing a 5.25-inch drive ..................................................................................... 63

Installing a 5.25-inch drive ....................................................................................... 63

Removing a 3.5-inch device ..................................................................................... 65

Installing a 3.5-inch device (model 400) .................................................................... 67

Installing a 3.5-inch device (model 480 and model 490) ............................................. 69

Removing a 3.5-inch hard drive ................................................................................ 70

Installing a 3.5-inch drive ......................................................................................... 71

DisplayPort connector module (480 MT and 490 MT models only) ............................................... 74

Front I/O assembly ................................................................................................................ 76

Power switch/LED assembly .................................................................................................... 78

Fan sink ................................................................................................................................ 80

Processor .............................................................................................................................. 82

Speaker ................................................................................................................................ 84

Fan ...................................................................................................................................... 86

Power supply ......................................................................................................................... 87

System board ........................................................................................................................ 90

6 Removal and replacement procedures: Small Form Factor ............................................... 92

Preparation for disassembly .................................................................................................... 92

Access panel ......................................................................................................................... 93

Front bezel ............................................................................................................................ 94

Front bezel security ................................................................................................................ 95

Bezel blanks .......................................................................................................................... 96

Memory ................................................................................................................................ 97

DIMMs .................................................................................................................. 97

DDR3-SDRAM DIMMs .............................................................................................. 97

Populating DIMM sockets ......................................................................................... 98

vii

Installing DIMMs ..................................................................................................... 98

Expansion card .................................................................................................................... 100

System board connections ..................................................................................................... 104

Drives ................................................................................................................................. 105

Drive positions ...................................................................................................... 107

Removing a 3.5-inch device ................................................................................... 108

Installing a 3.5-inch device ..................................................................................... 109

Removing a slim optical drive ................................................................................. 112

Installing a slim optical drive .................................................................................. 113

Removing and replacing a 3.5-inch hard drive ......................................................... 114

Removing a 2.5-inch hard drive .............................................................................. 117

Installing a 2.5-inch hard drive ............................................................................... 117

Power supply ....................................................................................................................... 119

Fan duct ............................................................................................................................. 121

Front I/O assembly .............................................................................................................. 122

Power switch assembly ......................................................................................................... 125

Speaker .............................................................................................................................. 128

Fan sink .............................................................................................................................. 130

Processor ............................................................................................................................ 132

System board ...................................................................................................................... 134

Changing from desktop to tower configuration ........................................................................ 136

7 Computer Setup (F10) Utility ......................................................................................... 137

Computer Setup (F10) Utilities ............................................................................................... 137

Using Computer Setup (F10) Utilities ........................................................................ 138

Computer Setup—File ............................................................................................ 139

Computer Setup—Storage ...................................................................................... 140

Computer Setup—Security ...................................................................................... 142

Computer Setup—Power ........................................................................................ 147

Computer Setup—Advanced .................................................................................. 148

Recovering the Configuration Settings ..................................................................................... 150

8 Troubleshooting without diagnostics ............................................................................. 151

Safety and comfort ............................................................................................................... 151

Before you call for technical support ....................................................................................... 151

Helpful hints ........................................................................................................................ 152

Solving general problems ...................................................................................................... 154

Solving power problems ....................................................................................................... 158

Solving hard drive problems .................................................................................................. 159

Solving media card reader problems ...................................................................................... 162

Solving display problems ...................................................................................................... 164

viii

Solving audio problems ........................................................................................................ 169

Solving printer problems ....................................................................................................... 171

Solving keyboard and mouse problems .................................................................................. 172

Solving Hardware Installation Problems .................................................................................. 174

Solving Network Problems .................................................................................................... 177

Solving memory problems ..................................................................................................... 180

Solving processor problems ................................................................................................... 182

Solving CD-ROM and DVD problems ...................................................................................... 183

Solving USB flash drive problems ........................................................................................... 185

Solving front panel component problems ................................................................................. 186

Solving Internet access problems ............................................................................................ 186

Solving software problems .................................................................................................... 188

9 POST error messages .................................................................................................... 190

POST numeric codes and text messages .................................................................................. 191

Interpreting POST diagnostic front panel LEDs and audible codes .............................................. 199

10 Password security and resetting CMOS ....................................................................... 203

Resetting the password jumper ............................................................................................... 204

Clearing and resetting the CMOS .......................................................................................... 205

11 HP PC Hardware Diagnostics ...................................................................................... 207

Why run HP PC Hardware Diagnostics ................................................................................... 207

How to access and run HP PC Hardware Diagnostics ............................................................... 207

Downloading HP PC Hardware Diagnostics to a USB device ..................................................... 208

12 System backup and recovery ...................................................................................... 209

Backing up, restoring, and recovering in Windows 8.1 or Windows 8 ....................................... 209

Creating recovery media and backups .................................................................... 209

Restoring and recovering using Windows tools ......................................................... 210

Using Reset when the system is not responding .......................................... 210

Recovery using the Windows recovery USB flash drive ............................... 211

Recovery using Windows operating system media (purchased separately) ... . 211

Backing up, restoring, and recovering in Windows 7 ............................................................... 212

Creating recovery media ........................................................................................ 212

Creating recovery media using HP Recovery Manager (select models only) ... 213 Creating recovery discs with HP Recovery Disc Creator (select models only) . . 214

Creating recovery discs ............................................................ 214

Backing up your information .................................................................... 215

System Restore ...................................................................................................... 215

System Recovery ................................................................................................... 216

System Recovery when Windows is responding ......................................... 216

System Recovery when Windows is not responding .................................... 217

System Recovery using recovery media (select models only) ......................... 217

Using HP Recovery Disc operating system discs (select models only) ............. 218

Appendix A Battery replacement ..................................................................................... 220

Appendix B Power cord set requirements ........................................................................ 223

General requirements ........................................................................................................... 223

Japanese power cord requirements ........................................................................................ 223

Country-specific requirements ................................................................................................ 224

Appendix C Specifications ................................................................................................ 225

Microtower specifications ...................................................................................................... 225

SFF specifications ................................................................................................................. 226

Index ............................................................................................................................... 228

1 Product features

Standard configuration features

Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only).

Microtower

Standard configuration features

Small Form Factor

2 Chapter 1 Product features

Front panel components

Microtower (model 400/490)

Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.

1 5.25-inch Optical Drive (optional) 6 Microphone Connector

2 5.25-inch Half-Height Drive Bay (behind bezel) 7 Hard Drive Activity Light

3 3.5-inch Media Card Reader (optional) 8 USB 3.0 Ports (blue)

4 Dual-State Power Button 9 Headphone Connector

5 USB 2.0 Ports (black)

NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with the

computer and it is displaying a diagnostic code.

Front panel components

Small form factor

Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.

1 Slim Optical Drive (optional) 5 Headphone Connector

2 USB 2.0 Ports (black) 6 Dual-State Power Button

3 USB 3.0 Ports (blue) 7 Hard Drive Activity Light

4 Microphone Connector 8 3.5-inch Media Card Reader (optional)

NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with the

computer and it is displaying a diagnostic code.

4 Chapter 1 Product features

Rear panel components

Microtower (model 400)

1 Power Cord Connector 7 Line-Out Connector for powered audio

devices (green)

2 Power Indicator Light 8 Voltage Select Switch

PS/2 Keyboard Connector (purple) 9 PS/2 Mouse Connector (green)

Serial Connector 10 RJ-45 Network Connector

USB 2.0 Ports (black) 11 VGA Monitor Connector

DVI-D Monitor Connector 12 Line-In Audio Connector (blue)

NOTE: An optional second serial port and an optional parallel port are available from HP.

When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and the integrated graphics on the system board may be used at the same time. However, for such a configuration, only the display connected to the discrete graphics card will display POST messages.

The system board graphics can be disabled by changing settings in Computer Setup.

Rear panel components

Microtower (model 490)

1 Power Cord Connector 8 Line-Out Connector for powered audio

devices (green)

2 Power Indicator Light 9 Voltage Select Switch

PS/2 Keyboard Connector (purple) 10 PS/2 Mouse Connector (green)

Serial Connector 11 RJ-45 Network Connector

USB 3.0 Ports (blue) 12 VGA Monitor Connector

USB 2.0 Ports (black) 13 Optional DisplayPort

DVI-D Monitor Connector 14 Line-In Audio Connector (blue)

NOTE: An optional second serial port, an optional parallel port, and an optional DisplayPort are available from

HP.

The system board graphics can be disabled by changing settings in Computer Setup.

6 Chapter 1 Product features

Small form factor

1 PS/2 Mouse Connector (green) 6 Power Cord Connector

RJ-45 Network Connector 7 PS/2 Keyboard Connector (purple)

Serial Connector 8 DVI-D Monitor Connectors

USB 2.0 Ports (black) 9 VGA Monitor Connector

Line-In Audio Connector (blue) 10 Line-Out Connector for powered audio

devices (green)

NOTE: An optional second serial port and an optional parallel port are available from HP.

The system board graphics can be disabled by changing settings in Computer Setup.

Rear panel components

Serial number location

Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting customer service for assistance.

Microtower

Small Form Factor

8 Chapter 1 Product features

2 Activating and Customizing the

Software

NOTE: This chapter provides information for both Windows 7 and Windows 8.

Activating and customizing the software in Windows 7

If your computer was not shipped with a Windows® operating system, some portions of this documentation do not apply. Additional information is available in online help after you activate the operating system.

CAUTION: Do not add optional hardware or third-party devices to the computer until the operating

system is successfully activated. Doing so may cause errors and prevent the operating system from installing properly.

NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor to

permit the required airflow.

Activating the Windows operating system

The first time you turn on the computer, the operating system is set up and activated automatically. This process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to complete the activation.

We recommend that you register your computer with HP during operating system setup so you can receive important software updates, facilitate support questions, and sign up for special offers.

CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE

PROCESS IS COMPLETE. Turning off the computer during the activation process may damage the software that runs the computer or prevent its proper installation.

NOTE: If the computer shipped with more than one operating system language on the hard drive, the

activation process could take up to 60 minutes.

Activating and customizing the software in Windows 7

Downloading Windows 7 updates

Microsoft may release updates to the operating system. To help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer.

1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions

on the screen.

2. After an Internet connection has been established, click the Start > All Programs > Windows

Update.

3. Run Windows Update monthly thereafter.

Installing or upgrading device drivers

When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each of the devices.

In Windows 7, if prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button in the dialog box to locate the i386 folder. This action points the operating system to the appropriate drivers.

Obtain the latest support software, including support software for the operating system, from

http://www.hp.com/support. Select your country and language, select Download drivers and

software (and firmware), enter the model number of the computer, and press Enter.

Customizing the monitor display

If you wish, you can select or change the monitor refresh rates, screen resolution, color settings, font sizes, and power management settings.

For more information, refer to the online documentation provided with the graphics controller utility or the documentation that came with your monitor.

Right-click on the Windows desktop, then click Personalize to change display settings.

Activating and customizing the software in Windows 8

Additional information is available in online help after you activate the operating system.

NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor to

permit the required airflow.

Activating the Windows Operating System

10 Chapter 2 Activating and Customizing the Software

We recommend that you register your computer with HP during operating system set up so you can receive important software updates, facilitate support questions, and sign up for special offers. You can also register your computer with HP using the Register with HP app on the Start screen.

CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE

PROCESS IS COMPLETE. Turning off the computer during the activation process may damage the software that runs the computer or prevent its proper installation.

Downloading Windows 8 updates

Run Windows Update as soon as possible after you set up your computer.

1. Point to the upper-right or lower-right corner of the Start screen to display the charms.

2. Click Settings > Change PC Settings > Windows Update.

3. Run Windows Update monthly thereafter.

Customizing the monitor display

You can customize display settings for Windows 8 separately for the Start screen and the Desktop.

To customize the Start screen:

1. Point to the upper-right or lower-right corner of the Start screen to display the charms.

2. Click Settings > Change PC Settings.

3. Click Personalize to change the display settings.

To customize the Desktop:

1. Click the Desktop app on the Start screen.

2. Right-click on the desktop, and then click Personalize to change display settings.

Activating and customizing the software in Windows 8

3 Illustrated parts catalog

This chapter provides spare part information for all chassis.

NOTE: HP continually improves and changes product parts. For complete and current information on

supported parts for your computer, go to

http://partsurfer.hp.com, select your country or region, and

then follow the on-screen instructions.

12 Chapter 3 Illustrated parts catalog

Microtower chassis spare parts

Computer major components

Microtower chassis spare parts

Item Description Spare part number

(1) Front bezel

For use in all countries and regions except for the People’s Republic of China 745047-001

For use in the People’s Republic of China 745048-001

(2) Access panel 745046-001

(3) Power supply

300W, Energy Star 5.0 712298-001

300W, Energy Star 6.0 748824-001

300W, Active PFC 715184-001

Power supply, 300W, active PFC, SEPA 752628-001

300W, regular 715185-001

System board (includes replacement thermal material)

NOTE: System board color may vary.

(4) For use in 400 models:

●

For use in models without Windows 8 718413-001

●

For use in models with Windows 8 Standard 718413-501

●

For use in models with Windows 8 Professional 718413-601

●

For use in models with NetClone (the People’s Republic of China only) 745238-001

(5) For use in 490 models:

●

For use in models without Windows 8 718412-001

●

For use in models with Windows 8 Standard 718412-501

●

For use in models with Windows 8 Professional 718412-601

●

For use in models with NetClone (the People’s Republic of China only) 745240-001

(6) For use in 480 G1 models:

●

For use in models without Windows 8 747910-001

●

For use in models with Windows 8 Standard 747910-501

●

For use in models with Windows 8 Professional 747910-601

●

For use in models with NetClone (the People’s Republic of China only) 759333-001

Memory modules (PC3,12800, CL11)

8-GB 689375-001

4-GB 671613-001

2-GB 671612-001

Processors (include replacement thermal material)

14 Chapter 3 Illustrated parts catalog

Item Description Spare part number

Intel Core i7 4771 (3.5-GHz, 8-MB L3 cache), 84W 742563-001

Intel Core i7 4770 (3.4-GHz, 8-MB L3 cache), 84W 727373-001

Intel Core i7 4770s (3.1-GHz, 8-MB L3 cache), 65W 732507-001

Intel Core i5 4670 (3.4-GHz, 6-MB L3 cache), 84W 727381-001

Intel Core i5 4670s (3.1-GHz, 6-MB L3 cache), 65W 732506-001

Intel Core i5 4570 (3.2-GHz, 6-MB L3 cache), 84W 727380-001

Intel Core i5 4570s (2.9-GHz, 6-MB L3 cache), 65W 732505-001

Intel Core i5 4430 (3.0-GHz, 6-MB L3 cache), 84W 745033-001

Intel Core i5 4430s (2.7-GHz, 6-MB L3 cache), 65W 745034-001

Intel Core i3 4340 (3.6-GHz, 4-MB L3 cache), 54W 742562-001

Intel Core i3 4330 (3.5-GHz, 4-MB L3 cache), 54W 742561-001

Intel Core i3 4130 (3.4-GHz, 4-MB L3 cache), 54W 742560-001

Intel Pentium G3430 (3.3-GHz, 3-MB L3 cache), 54W 742566-001

Intel Pentium G3420 (3.2-GHz, 3-MB L3 cache), 54W 742565-001

Intel Pentium G3220 (3.0-GHz, 3-MB L3 cache), 54W 742564-001

Intel Celeron G1830 (2.8-GHz, 2-MB L3 cache), 54W 758757-001

Intel Celeron G1820 (2.7-GHz, 2-MB L3 cache), 54W 758756-001

Microtower chassis spare parts

Cables

Item Description Spare part number

(1) Front I/O assembly 745049-001

(2) Power switch/LED assembly 745050-001

SATA data cable, 14 inch, 2 straight ends 745051-001

DMS-59 to dual VGA cable 463023-001

DMS-59 to dual DVI cable 463024-001

Adapter, DisplayPort to VGA 632484-001

Adapter, DisplayPort to DVI 662723-001

Adapter, DisplayPort to HDMI 617450-001

Adapter, DVI to VGA 657401-001

Adapter, DVI-I to VGA (BFR/PVC free) 720216-001

Adapter, DVI-I to VGA (Standard) 202997-001

DisplayPort cable 487562-001

16 Chapter 3 Illustrated parts catalog

Misc parts

Item Description Spare part number

(1) Fan sink (includes replacement thermal material)

For use in 400 and 490 models, standard 745054-001

For use in 490 models, BFR/PVC free 748826-001

(2) Speaker 745053-001

(3) Fan

Standard 745052-001

Fan, BFR/PVC free 748825-001

Microtower chassis spare parts

Item Description Spare part number

(4) Serial port, PCI card 638815-001

(5) DisplayPort connector module (for use only in 490 MT models) 735966-001

Printer port, PCI card 638817-001

Card reader

14-in-1, USB 3.0, 3.5-inch, UHS-I 716390-001

15-in-1, USB 3.0, 3.5-inch, UHS-II 736299-001

Adapter, USB 3.0 to 2.0 736835-001

Optical drive bezel blank 745036-001

HP Ultraslim Keyed Cable Lock 703372-001

Hard drive carrier, 2.5-inch to 3.5-inch 703597-001

Hard drive adapter bracket (to install 2.5” or 3.5” hard drives into 5.25 drive bay) 397117-001

WLAN antennas 583345-001

Mouse

PS2, optical 674315-001

USB, HP Elite 674318-001

Washable 724795-001

Wireless, HP Elite (for use only in Brazil) 674317-001

Mouse, USB 674316-001

Mouse, USB, Portia 719901-001

Keyboards

PS/2 724718-xx1

USB 724720-xx1

Wireless, HP Elite with USB dongle (for use only in Brazil) 724722-201

USB, unbranded, Katydid 729339-xx1

Unbranded 709695-xx1

Smart card, CCID 701671-xx1

Wireless keyboard, mouse, and dongle kit (for use in all countries except for Brazil) 730323-xx1

Washable 700510-xx1

18 Chapter 3 Illustrated parts catalog

Drives

Description Spare part number

Hard drive

2 TB, 7200 rpm, 3.5 inch 747993-001

1 TB, hybrid SSD 724937-001

1 TB, 7200 rpm, 3.5 inch 747992-001

500 GB, 7200 rpm, 3.5 inch 751283-001

500 GB, hybrid SSD 724938-001

256 GB Solid-state Drive (SSD), self-encrypting (SED) 680020-001

180 GB Solid-state Drive (SSD) 754076-001

128 GB Solid-state Drive (SSD) 665961-001

120 GB Solid-state Drive (SSD) 756459-001

20 GB Solid-state Drive (SSD) 683305-001

Optical drive

Blu-ray BD-RW SuperMulti XL Drive 682219-001

DVD±RW drive 690418-001

DVD-ROM drive 682550-001

Misc boards

Description Spare part number

Nvidia NVS310 PCIe x16 graphics card, 512 MB 707252-001

Nvidia NVS315 PCIe x16 graphics card, 1 GB 720837-001

AMD Radeon HD8490 DP PCIe x16 graphics card, 1 GB 717219-001

AMD Radeon HD8470 PCIe x16 graphics card, 2 GB (for use only in the People’s Republic of China)

729085-001

AMD Radeon HD8350 DH PCIe x16 graphics card, 1 GB DDR3 717220-001

AMD Radeon HD8350 PCIe x16 graphics card, 1 GB DDR3 (for use only in the People’s Republic of China)

729084-001

Nvidia GeForce GT630 DP PCIe x16 graphics card, 2 GB 702084-001

Intel PRO/1000 single port GbE NIC, includes bracket 728562-001

Intel Dual Band Wireless-N 7260 802.11 a/b/g/n (2x2) Wireless NIC 745668-001

Microtower chassis spare parts

Sequential part number listing

Spare part number

Description

202997-001 Adapter, DVI-I to VGA (standard)

397117-001 Hard drive adapter bracket (to install 2.5” or 3.5” hard drives into 5.25 drive bay)

450712-001 Grommet, hard drive

463023-001 DMS-59 to dual VGA cable

463024-001 DMS-59 to dual DVI cable

487562-001 DisplayPort cable

583345-001 WLAN antennas

586721-001 Drive adapter, 2.5 inch

617450-001 Adapter, DisplayPort to HDMI

632484-001 Adapter, DisplayPort to VGA

638815-001 Serial port PCI card

638817-001 Printer port, PCI card

657401-001 Adapter, DVI to VGA

660408-001 DVD±RW drive

662723-001 Adapter, DisplayPort to DVI

665961-001 128-GB Solid-state drive

671612-001 Memory module, 2-GB, PC3 12800

671613-001 Memory module, 4-GB, PC3-12800

674315-001 Mouse, PS2, optical

674316-001 Mouse, USB, optical

674317-001 Mouse, wireless (for use only in Brazil)

674318-001 Mouse, USB

680020-001 256 GB Solid-state drive, self-encrypting (SED)

682219-001 Blu-ray BD-RW SuperMulti XL Drive

682550-001 DVD-ROM drive

683305-001 20 GB Solid-state drive

689375-001 Memory module, 8-GB, PC3-12800

690418-001 DVD±RW drive

700510-xx1 Washable keyboard

701671-xx1 Keyboard, smart card, CCID

20 Chapter 3 Illustrated parts catalog

+ 212 hidden pages

HP ProDesk 400 G1, ProDesk 480 G1, ProDesk 490 G1 Maintenance And Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual