Maintenance & Service Guide
HP Pro 3400 Microtower Business PC
HP Pro 3405 Microtower Business PC
HP Pro 3410 Microtower Business PC
HP Pro 3410 Small Form Factor Business PC
HP Pro 3500 Microtower Business PC
HP Pro 3505 Microtower Business PC
HP Pro 3515 Microtower Business PC
© Copyright 2011, 2012 Hewlett-Packard
Development Company, L.P. The
information contained herein is subject to
change without notice.
Microsoft and Windows are trademarks of
Microsoft Corporation in the U.S. and other
countries.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
This document contains proprietary
information that is protected by copyright.
No part of this document may be
photocopied, reproduced, or translated to
another language without the prior written
consent of Hewlett-Packard Company.
Maintenance & Service Guide
Third Edition (November 2012)
First Edition (September 2011)
Document Part Number: 670580-003
About This Book
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii
iv About This Book
Table of contents
1 Product Features ............................................................................................................................................ 1
Feature Overview ................................................................................................................................. 1
Microtower Components ...................................................................................................................... 2
Small Form Factor Components .......................................................................................................... 3
2 Activating and Customizing the Software .................................................................................................... 4
Activating and customizing the software in Windows 7 ........................................................................ 4
Activating the Windows operating system ........................................................................... 4
Downloading Windows 7 updates ........................................................................................ 5
Installing or upgrading device drivers .................................................................................. 5
Customizing the monitor display .......................................................................................... 5
Activating and customizing the software in Windows 8 ........................................................................ 5
Activating the Windows Operating System .......................................................................... 5
Downloading Windows 8 updates ........................................................................................ 6
Customizing the monitor display .......................................................................................... 6
3 Computer Setup (F10) Utility ......................................................................................................................... 7
Computer Setup (F10) Utilities ............................................................................................................. 7
Using Computer Setup (F10) Utilities .................................................................................. 8
Computer Setup—File ......................................................................................................... 9
Computer Setup—Storage ................................................................................................ 10
Computer Setup—Security ................................................................................................ 13
Computer Setup—Power ................................................................................................... 17
Computer Setup—Advanced ............................................................................................. 18
Recovering the Configuration Settings ............................................................................................... 20
4 Illustrated parts catalog ............................................................................................................................... 21
Microtower Chassis Spare Parts ........................................................................................................ 21
Computer Major Components ............................................................................................ 21
Cables ................................................................................................................................ 25
Misc Parts .......................................................................................................................... 26
v
Drives ................................................................................................................................. 27
Misc Boards ....................................................................................................................... 27
Sequential Part Number Listing ......................................................................................... 28
Small Form Factor (SFF) Chassis Spare Parts .................................................................................. 33
Computer major components ............................................................................................ 33
Cables ................................................................................................................................ 35
Misc Parts .......................................................................................................................... 36
Drives ................................................................................................................................. 37
Misc Boards ....................................................................................................................... 37
Sequential Part Number Listing ......................................................................................... 37
5 Serial ATA (SATA) Drive Guidelines and Features .................................................................................... 40
SATA Hard Drives .............................................................................................................................. 40
SATA Hard Drive Cables .................................................................................................................... 40
SATA Data Cable .............................................................................................................. 40
SMART ATA Drives ............................................................................................................................ 41
6 Routine Care and Disassembly Preparation .............................................................................................. 42
Electrostatic Discharge Information .................................................................................................... 42
Generating Static ............................................................................................................... 42
Preventing Electrostatic Damage to Equipment ................................................................ 43
Personal Grounding Methods and Equipment ................................................................... 43
Grounding the Work Area .................................................................................................. 44
Recommended Materials and Equipment .......................................................................... 44
Operating Guidelines .......................................................................................................................... 45
Routine Care ...................................................................................................................................... 45
General Cleaning Safety Precautions ................................................................................ 45
Cleaning the Computer Case ............................................................................................ 45
Cleaning the Keyboard ...................................................................................................... 46
Cleaning the Monitor .......................................................................................................... 46
Cleaning the Mouse ........................................................................................................... 47
Service Considerations ...................................................................................................................... 47
Power Supply Fan ............................................................................................................. 47
Tools and Software Requirements .................................................................................... 47
Screws ............................................................................................................................... 47
Cables and Connectors ..................................................................................................... 48
Hard Drives ........................................................................................................................ 48
Lithium Coin Cell Battery ................................................................................................... 48
vi
7 Removal and Replacement Procedures – Microtower Chassis ............................................................... 49
Serviceability Features ....................................................................................................................... 49
Preparation for Disassembly .............................................................................................................. 49
Access Panel ...................................................................................................................................... 50
Front Bezel ......................................................................................................................................... 51
Memory .............................................................................................................................................. 52
DDR3-SDRAM DIMMs ...................................................................................................... 52
Populating DIMM Sockets ................................................................................................. 53
Removing Memory Modules .............................................................................................. 54
Expansion Cards ................................................................................................................................ 56
Cable Management ............................................................................................................................ 62
Cable Connections ............................................................................................................ 63
Drives ................................................................................................................................................. 64
Installing Additional Drives ................................................................................................. 65
System Board Drive Connections ..................................................................... 65
Removing an Optical Drive ............................................................................... 70
Removing a Hard Drive ..................................................................................... 70
Front I/O and USB Panel Housing Assembly ..................................................................................... 72
Power Switch/LED Assembly ............................................................................................................. 74
System Fan ........................................................................................................................................ 76
Fan Sink Assembly ............................................................................................................................. 78
Processor ........................................................................................................................................... 79
Power Supply ..................................................................................................................................... 82
System Board ..................................................................................................................................... 83
Battery ................................................................................................................................................ 85
8 Removal and Replacement Procedures – Small Form Factor (SFF) Chassis ......................................... 87
Preparation for Disassembly .............................................................................................................. 87
Access Panel ...................................................................................................................................... 88
Front Bezel ......................................................................................................................................... 90
Memory .............................................................................................................................................. 91
DDR3-SDRAM DIMMs ...................................................................................................... 91
Populating DIMM Sockets ................................................................................................. 92
Removing DIMMs .............................................................................................................. 93
Expansion Card .................................................................................................................................. 96
Cable Management .......................................................................................................................... 100
Cable Connections .......................................................................................................... 101
Drives ............................................................................................................................................... 102
Drive Positions ................................................................................................................. 102
Removing Drives ............................................................................................................. 103
Removing an Optical Drive ............................................................................. 103
vii
Removing the Hard Drive ................................................................................ 105
Power Switch .................................................................................................................................... 109
Front USB Assembly ........................................................................................................................ 111
Fan Assembly ................................................................................................................................... 114
Fan Sink ........................................................................................................................................... 116
Processor ......................................................................................................................................... 118
Power Supply ................................................................................................................................... 120
System Board ................................................................................................................................... 122
Battery .............................................................................................................................................. 124
Appendix A Power Cord Set Requirements ................................................................................................ 126
General Requirements ..................................................................................................................... 126
Japanese Power Cord Requirements .............................................................................................. 126
Country-Specific Requirements ........................................................................................................ 127
Appendix B POST Error Messages .............................................................................................................. 128
POST Numeric Codes and Text Messages ..................................................................................... 129
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes .............................................. 137
Appendix C Password Security and Resetting CMOS ............................................................................... 141
Resetting the Password Jumper ...................................................................................................... 142
Clearing and Resetting the CMOS ................................................................................................... 142
Appendix D Troubleshooting Without Diagnostics .................................................................................... 144
Safety and Comfort .......................................................................................................................... 144
Before You Call for Technical Support ............................................................................................. 144
Helpful Hints ..................................................................................................................................... 145
Solving General Problems ................................................................................................................ 147
Solving Power Problems .................................................................................................................. 151
Solving Hard Drive Problems ........................................................................................................... 153
Solving Media Card Reader Problems ............................................................................................. 156
Solving Display Problems ................................................................................................................. 158
Solving Audio Problems ................................................................................................................... 163
Solving Printer Problems .................................................................................................................. 165
Solving Keyboard and Mouse Problems .......................................................................................... 167
Solving Hardware Installation Problems ........................................................................................... 169
Solving Network Problems ............................................................................................................... 171
Solving Memory Problems ............................................................................................................... 174
Solving Processor Problems ............................................................................................................ 176
Solving CD-ROM and DVD Problems .............................................................................................. 176
viii
Solving USB Flash Drive Problems .................................................................................................. 179
Solving Front Panel Component Problems ...................................................................................... 180
Solving Internet Access Problems .................................................................................................... 180
Solving Software Problems .............................................................................................................. 182
Contacting Customer Support .......................................................................................................... 184
Appendix E HP PC Hardware Diagnostics .................................................................................................. 185
Why run HP PC Hardware Diagnostics ............................................................................................ 185
How to access and run HP PC Hardware Diagnostics ..................................................................... 186
Downloading HP PC Hardware Diagnostics to a USB device .......................................................... 187
Appendix F Backup and Recovery ............................................................................................................... 188
Restoring and recovering in Windows 7 ........................................................................................... 188
System Restore ............................................................................................................... 188
System Recovery ............................................................................................................. 188
System Recovery when Windows is responding ............................................ 189
System Recovery when Windows is not responding ...................................... 190
System recovery using recovery media .......................................................... 190
Creating recovery media ................................................................ 191
Using recovery media ..................................................................... 192
Backup and recovery in Windows 8 ................................................................................................. 193
Backing up your information ............................................................................................ 193
Performing a system recovery ......................................................................................... 194
Using the Windows recovery tools .................................................................. 194
Using f11 recovery tools .................................................................................. 195
Using Windows 8 operating system media (purchased separately) ............... 195
Appendix G Specifications ........................................................................................................................... 196
MT Specifications ............................................................................................................................. 196
SFF Specifications ........................................................................................................................... 197
Index ................................................................................................................................................................. 198
ix
x
1 Product Features
Feature Overview
The HP Pro 3400/3500 series includes the following features:
Choice of Intel® (HP Pro 3500/3400/3410) or AMD processor (HP Pro 3515/3505/3405)
●
Choice of integrated graphics or ATI or NVIDIA discrete graphics cards
●
● Up to 8 GB or 16 GB DDR3 SDRAM system memory available standard (depending on model)
● Hard drives (vary by model): 250 GB up to 2.0 TB
Optical drives (vary by model):
●
SuperMulti LightScribe drive
SuperMulti DVD drive
DVD-ROM drive
● Integrated Realtek Gigabit Ethernet Controllers
● 10 USB 2.0 ports on HP Pro 3505, HP Pro 3500, and HP Pro 3400 (5 on board header
(including 2 on Front I/O, 4 rear, 1 mini card)
● 13 USB 2.0 ports on HP Pro 3405 (4 dual on board header (including 2 on Front I/O, 4 rear, 1
mini card)
10 USB 2.0 ports on HP Pro 3410 (5 on board header (including 2 on Front I/O, 4 rear)
●
● 4 USB 3.0 ports, 10 USB 2.0 ports on HP Pro 3515
● Video ports: DVI, VGA, HDMI (vary by model)
HP Wireless NIC 802.11b/g/n Mini Card (1x1) (optional by model)
●
5.1 channel audio (HP Pro 3500/3400/3410); 7.1 channel audio (HP Pro 3515/3505/3405)
●
Windows 8, Windows 7, FreeDOS, or RedFlag Linux (varies by model)
●
Feature Overview 1
Microtower Components
1 (1) external 5.25” drive bay for optional optical
drive
2 Power Supply 7 USB Scroll Mouse
3 Rear I/O includes: (4) USB 2.0 ports, (2) USB 3.0
ports (3515), RJ-45 network interface, DVI, HDMI,
or VGA video interfaces, microphone jack, audio
in/out jacks
4 Front I/O includes: (2) USB 2.0 ports, dedicated
headphone output, microphone jack
5 (1) internal 3.5” hard drive bay
1
HP Pro 3410 has no mini PCI slot
6 (3) PCIe x1 slots, (1) PCIe x16 slot, (1) miniPCI
8 HP USB Standard Value Keyboard
9 Display (sold separately)
1
slot*
Model 3410: (1) PCIe x1 slot, (1) PCIe x16 slot, (2)
PCI 2.2 slots
2 Chapter 1 Product Features
Small Form Factor Components
1 External 5.25” drive bay for optical drive 6 Power Supply
2 Internal 3.5” hard drive bay 7 USB Scroll Mouse
3 Rear I/O includes: (3) PCIe x1 slots, (1) PCIe x16
slot, (1) miniPCI slot, (4) USB 2.0 ports, RJ-45
network interface, DVI and VGA video interfaces,
microphone jack, audio in/out jacks (5.1 channel
audio out)
4 Front I/O includes: (2) USB 2.0 ports, dedicated
headphone output
5 HP 6-in-1 Media Card Reader (some models)
8 HP USB Standard Value Keyboard
9 Monitor (sold separately)
Small Form Factor Components 3
2 Activating and Customizing the
Software
NOTE: This chapter provides information for both Windows 7 and Windows 8.
Activating and customizing the software in Windows 7
If your computer was not shipped with a Windows® operating system, some portions of this
documentation do not apply. Additional information is available in online help after you activate the
operating system.
CAUTION: Do not add optional hardware or third-party devices to the computer until the operating
system is successfully activated. Doing so may cause errors and prevent the operating system from
installing properly.
NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor
to permit the required airflow.
Activating the Windows operating system
The first time you turn on the computer, the operating system is set up and activated automatically.
This process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to
complete the activation.
We recommend that you register your computer with HP during operating system setup so you can
receive important software updates, facilitate support questions, and sign up for special offers.
CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL
THE PROCESS IS COMPLETE. Turning off the computer during the activation process may damage
the software that runs the computer or prevent its proper installation.
NOTE: If the computer shipped with more than one operating system language on the hard drive,
the activation process could take up to 60 minutes.
4 Chapter 2 Activating and Customizing the Software
Downloading Windows 7 updates
Microsoft may release updates to the operating system. To help keep the computer running optimally,
HP recommends checking for the latest updates during the initial installation and periodically
throughout the life of the computer.
1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions on
the screen.
2. After an Internet connection has been established, click the Start > All Programs > Windows
Update.
3. Run Windows Update monthly thereafter.
Installing or upgrading device drivers
When installing optional hardware devices after the operating system installation is complete, you
must also install the drivers for each of the devices.
In Windows 7, if prompted for the i386 directory, replace the path specification with C:\i386, or use
the Browse button in the dialog box to locate the i386 folder. This action points the operating system
to the appropriate drivers.
Obtain the latest support software, including support software for the operating system, from
http://www.hp.com/support. Select your country and language, select Download drivers and
software (and firmware), enter the model number of the computer, and press Enter.
Customizing the monitor display
If you wish, you can select or change the monitor refresh rates, screen resolution, color settings, font
sizes, and power management settings.
For more information, refer to the online documentation provided with the graphics controller utility or
the documentation that came with your monitor.
Right-click on the Windows desktop, then click Personalize to change display settings.
Activating and customizing the software in Windows 8
Additional information is available in online help after you activate the operating system.
NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor
to permit the required airflow.
Activating the Windows Operating System
The first time you turn on the computer, the operating system is set up and activated automatically.
This process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to
complete the activation.
We recommend that you register your computer with HP during operating system set up so you can
receive important software updates, facilitate support questions, and sign up for special offers. You
can also register your computer with HP using the Register with HP app on the Start screen.
Activating and customizing the software in Windows 8 5
CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL
THE PROCESS IS COMPLETE. Turning off the computer during the activation process may damage
the software that runs the computer or prevent its proper installation.
Downloading Windows 8 updates
Microsoft may release updates to the operating system. To help keep the computer running optimally,
HP recommends checking for the latest updates during the initial installation and periodically
throughout the life of the computer.
Run Windows Update as soon as possible after you set up your computer.
1. Point to the upper-right or lower-right corner of the Start screen to display the charms.
2. Click Settings > Change PC Settings > Windows Update.
3. Run Windows Update monthly thereafter.
Customizing the monitor display
You can customize display settings for Windows 8 separately for the Start screen and the Desktop.
To customize the Start screen:
1. Point to the upper-right or lower-right corner of the Start screen to display the charms.
2. Click Settings > Change PC Settings.
3. Click Personalize to change the display settings.
To customize the Desktop:
1. Click the Desktop app on the Start screen.
2. Right-click on the desktop, and then click Personalize to change display settings.
6 Chapter 2 Activating and Customizing the Software
3 Computer Setup (F10) Utility
Computer Setup (F10) Utilities
Use Computer Setup (F10) Utility to do the following:
Change factory default settings.
●
Set the system date and time.
●
● Set, view, change, or verify the system configuration, including settings for processor, graphics,
memory, audio, storage, communications, and input devices.
Modify the boot order of bootable devices such as hard drives, optical drives, or USB flash
●
media devices.
Enable Quick Boot, which is faster than Full Boot but does not run all of the diagnostic tests run
●
during a Full Boot. You can set the system to:
always Quick Boot (default);
❑
periodically Full Boot (from every 1 to 30 days); or
❑
always Full Boot.
❑
● Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test
(POST) messages. Post Messages Disabled suppresses most POST messages, such as
memory count, product name, and other non-error text messages. If a POST error occurs, the
error is displayed regardless of the mode selected. To manually switch to Post Messages
Enabled during POST, press any key (except F1 through F12).
Establish an Ownership Tag, the text of which is displayed each time the system is turned on or
●
restarted.
Enter the Asset Tag or property identification number assigned by the company to this computer.
●
Enable the power-on password prompt during system restarts (warm boots) as well as during
●
power-on.
Establish a setup password that controls access to the Computer Setup (F10) Utility and the
●
settings described in this section.
Secure integrated I/O functionality, including the serial, USB, or parallel ports, audio, or
●
embedded NIC, so that they cannot be used until they are unsecured.
Enable or disable removable media boot ability.
●
Computer Setup (F10) Utilities 7
Solve system configuration errors detected but not automatically fixed during the Power-On Self-
●
Test (POST).
Replicate the system setup by saving system configuration information on a USB device and
●
restoring it on one or more computers.
Execute self-tests on a specified ATA hard drive (when supported by drive).
●
Enable or disable DriveLock security (when supported by drive).
●
Using Computer Setup (F10) Utilities
Computer Setup can be accessed only by turning the computer on or restarting the system.
To access the Computer Setup Utilities menu, complete the following steps:
1. Turn on or restart the computer.
2. Repeatedly press F10 when the monitor light turns green to access the utility.
You can also press Esc to a menu that allows you to access different options available at
startup, including the Computer Setup utility.
NOTE: If you do not press F10 at the appropriate time, you must restart the computer and
again repeatedly press F10 when the monitor light turns green to access the utility.
3. A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security,
Power, and Advanced.
4. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and
down) keys to select the option you want, then press Enter. To return to the Computer Setup
Utilities menu, press Esc.
5. To apply and save changes, select File > Save Changes and Exit.
If you have made changes that you do not want applied, select Ignore Changes and Exit.
●
To reset to factory settings or previously saved default settings (some models), select
●
Apply Defaults and Exit. This option will restore the original factory system defaults.
NOTE: Not all settings shown in the following sections are available for all models
CAUTION: Do NOT turn the computer power OFF while the BIOS is saving the Computer Setup
(F10) changes because the CMOS could become corrupted. It is safe to turn off the computer only
after exiting the F10 Setup screen.
Table 3-1 Computer Setup (F10) Utility
Heading Table
File
Storage
Security
Power
Computer Setup—File on page 9
Computer Setup—Storage on page 10
Computer Setup—Security on page 13
Computer Setup—Power on page 17
Advanced
8 Chapter 3 Computer Setup (F10) Utility
Computer Setup—Advanced on page 18
Computer Setup—File
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 3-2 Computer Setup—File
Option Description
System Information Lists:
Product name
●
SKU number
●
● Processor type/speed/stepping
● Cache size (L1/L2/L3) (dual core processors have this listed twice)
Installed memory size/speed, number of channels (single or dual) (if applicable)
●
Integrated MAC address for embedded, enabled NIC (if applicable)
●
● System BIOS (includes family name and version)
Chassis serial number
●
Asset tracking number
●
ME firmware version
●
ME Management mode
●
About Displays copyright notice.
Set Time and Date Allows you to set system time and date.
Flash System ROM Allows you to update the system ROM with a BIOS image file located on removable media.
Replicated Setup Save to Removable Media
Saves system configuration to a formatted USB flash media device.
Restore from Removable Media
Restores system configuration from a USB flash media device.
Default Setup Save Current Settings as Default
Saves the current system configuration settings as the default.
Restore Factory Settings as Default
Restores the factory system configuration settings as the default.
Apply Defaults and
Exit
Ignore Changes
and Exit
Save Changes and
Exit
Applies the currently selected default settings and clears any established passwords.
Exits Computer Setup without applying or saving any changes.
Saves changes to system configuration or default settings and exits Computer Setup.
Computer Setup (F10) Utilities 9
Computer Setup—Storage
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 3-3 Computer Setup—Storage
Option Description
Device Configuration Lists all installed BIOS-controlled storage devices.
When a device is selected, detailed information and options are displayed. The following options
may be presented:
Hard Disk: Size, model, firmware version, serial number, connector color.
●
Translation mode (ATA disks only)
Lets you select the translation mode to be used for the device. This enables the BIOS to
access disks partitioned and formatted on other systems and may be necessary for users of
older versions of UNIX (e.g., SCO UNIX version 3.2). Options are Automatic, Bit-Shift,
LBA Assisted, User, and Off.
Available only when the drive translation mode is set to User, allows you to specify the
parameters (logical cylinders, heads, and sectors per track) used by the BIOS to translate
disk I/O requests (from the operating system or an application) into terms the hard drive can
accept. Logical cylinders may not exceed 1024. The number of heads may not exceed 256.
The number of sectors per track may not exceed 63.
CAUTION: Ordinarily, the translation mode selected automatically by the BIOS should not
be changed. If the selected translation mode is not compatible with the translation mode that
was active when the disk was partitioned and formatted, the data on the disk will be
inaccessible.
CD-ROM: Model, firmware version, serial number, connector color (not included for USB CD-
●
ROM).
SSD Life Used
●
NOTE: Displays for solid-state drives.
● SMART (ATA disks only)
Diskette: Model and firmware version.
●
NOTE: Displays for USB diskette drives.
● Default Values (ATA disks only)
See Translation Mode above for details.
SATA Defaults
10 Chapter 3 Computer Setup (F10) Utility
Table 3-3 Computer Setup—Storage (continued)
Storage Options eSATA Port
Allows you to set a SATA port as an eSATA port for use with an external drive. Default is enabled.
This setting affects only the port with the black connector, labeled as eSATA on the system board.
This port should have the eSATA back panel connector attached to use eSATA drives. For more
information, see the eSATA white paper at
SATA Emulation
Allows you to choose how the SATA controller and devices are accessed by the operating
system. There are three supported options: IDE, RAID, and AHCI (default).
CAUTION: SATA emulation changes may prevent access to existing hard drive data and
degrade or corrupt established volumes.
IDE - This is the most backwards-compatible setting of the three options. Operating systems
usually do not require additional driver support in IDE mode.
RAID - Allows DOS and boot access to RAID volumes. Use this mode with the RAID device driver
loaded in the operating system to take advantage of RAID features.
AHCI (default option) - Allows operating systems with AHCI device drivers loaded to take
advantage of more advanced features of the SATA controller.
NOTE: The RAID/AHCI device driver must be installed prior to attempting to boot from a RAID/
AHCI volume. If you attempt to boot from a RAID/AHCI volume without the required device driver
installed, the system will crash (blue screen). RAID volumes may become corrupted if they are
booted to after disabling RAID.
www.hp.com.
Removable Media Boot
Enables/disables ability to boot the system from removable media. Default is enabled.
Max eSATA Speed
Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed
is limited to 1.5 Gbps for maximum reliability.
CAUTION: Consult your eSATA drive and cable manufacturer before enabling 3.0 Gpbs speed.
Some drive and cable combinations may not run reliably at 3.0 Gpbs.
Computer Setup (F10) Utilities 11
Table 3-3 Computer Setup—Storage (continued)
DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protection
Boot Order Allows you to:
System (DPS) self-tests.
NOTE: This selection will only appear when at least one drive capable of performing the DPS
self-tests is attached to the system.
EFI Boot Sources: Specify the order in which EFI boot sources (such as a internal hard
●
drive, USB hard drive, USB optical drive, or internal optical drive) are checked for a bootable
operating system image. Each device on the list may be individually excluded from or
included for consideration as a bootable operating system source.
EFI boot sources always have precedence over legacy boot sources.
● Legacy Boot Sources: Specify the order in which legacy boot sources (such as a network
interface card, internal hard drive, USB optical drive, or internal optical drive) are checked for
a bootable operating system image. Each device on the list may be individually excluded
from or included for consideration as a bootable operating system source.
Specify the order of attached hard drives. The first hard drive in the order will have priority in
the boot sequence and will be recognized as drive C (if any devices are attached).
NOTE: To drag a device to a preferred place, press Enter. To remove the device from
consideration as a bootable device, press F5.
You can use F5 to disable individual boot items, as well as disable EFI boot and/or legacy boot.
NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating
system has started.
Shortcut to Temporarily Override Boot Order
To boot one time from a device other than the default device specified in Boot Order, restart the
computer and press Esc (to access the boot menu) and then F9 (Boot Order), or only F9 (skipping
the boot menu) when the monitor light turns green. After POST is completed, a list of bootable
devices is displayed. Use the arrow keys to select the preferred bootable device and press Enter.
The computer then boots from the selected non-default device for this one time.
12 Chapter 3 Computer Setup (F10) Utility
Computer Setup—Security
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 3-4 Computer Setup—Security
Option Description
Setup Password Allows you to set and enable a setup (administrator) password.
NOTE: If the setup password is set, it is required to change Computer Setup options, flash the
ROM, and make changes to certain plug and play settings under Windows.
Power-On Password Allows you to set and enable a power-on password. The power-on password prompt appears
Password Options
(This selection appears
only if a power-on
password or setup
password is set.)
Smart Cover Allows you to:
Device Security Allows you to set Device Available/Device Hidden (default is Device Available) for:
after a power cycle or reboot. If the user does not enter the correct power-on password, the unit
will not boot.
Allows you to enable/disable:
Lock Legacy Resources (determines whether or not Windows Device Manager is allowed to
●
change resource settings for serial and parallel ports).
Setup Browse Mode (appears if a setup password is set) (allows viewing, but not changing,
●
the F10 Setup Options without entering setup password). Default is enabled.
Password prompt on F9 & F12 (requires setup password to use these boot functions).
●
Default is enabled.
Network Server Mode. Default is disabled.
●
Lock/unlock the Cover Lock.
●
Set the Cover Removal Sensor to Disable/Notify User/Setup Password.
●
NOTE: Notify User alerts the user that the sensor has detected that the cover has been
removed. Setup Password requires that the setup password be entered to boot the computer if
the sensor detects that the cover has been removed.
● Embedded security device
System audio
●
USB controller (varies by model)
●
● Network controller
NOTE: You must disable AMT before trying to hide the network controller.
Serial port
●
● Parallel port
SATA ports (varies by model)
●
USB Security Allows you to set Enabled/Disabled (default is Enabled) for:
Front USB Ports
●
Rear USB Ports
●
● Accessory USB Ports
Computer Setup (F10) Utilities 13
Table 3-4 Computer Setup—Security (continued)
Slot Security Allows you to disable any PCI or PCI Express slot. Default is enabled.
Network Boot Enables/disables the computer’s ability to boot from an operating system installed on a network
System IDs Allows you to set:
Master Boot Record
Security
server. (Feature available on NIC models only; the network controller must be either a PCI
expansion card or embedded on the system board.) Default is enabled.
● Asset tag (18-byte identifier), a property identification number assigned by the company to
the computer.
Ownership tag (80-byte identifier) displayed during POST.
●
Universal Unique Identifier (UUID) number. The UUID can only be updated if the current
●
chassis serial number is invalid. (These ID numbers are normally set in the factory and are
used to uniquely identify the system.)
Keyboard locale setting for System ID entry.
●
Enables/disables Master Boot Record (MBR) security.
The MBR contains information needed to successfully boot from a disk and to access the data
stored on the disk. Master Boot Record Security may prevent unintentional or malicious changes
to the MBR, such as those caused by some viruses or by the incorrect use of certain disk utilities.
It also allows you to recover the "last known good" MBR, should changes to the MBR be detected
when the system is restarted.
When MBR Security is enabled, the BIOS prevents any changes being made to the MBR of the
current bootable disk while in MS-DOS or Windows Safe Mode.
NOTE: Most operating systems control access to the MBR of the current bootable disk; the
BIOS cannot prevent changes that may occur while the operating system is running.
Restores the backup Master Boot Record to the current bootable disk. Default is disabled.
Only appears if all of the following conditions are true:
MBR security is enabled
●
A backup copy of the MBR has been previously saved
●
● The current bootable disk is the same disk from which the backup copy was saved
CAUTION: Restoring a previously saved MBR after a disk utility or operating system has
modified the MBR, may cause the data on the disk to become inaccessible. Only restore a
previously saved MBR if you are confident that the current bootable disk's MBR has been
corrupted or infected with a virus.
14 Chapter 3 Computer Setup (F10) Utility
Table 3-4 Computer Setup—Security (continued)
System Security
(these options are
hardware dependent)
Data Execution Prevention (enable/disable) - Helps prevent operating system security breaches.
Default is enabled.
SVM CPU Virtualization (enable/disable). Controls the virtualization features of the processor.
Changing this setting requires turning the computer off and then back on. Default is disabled.
Virtualization Technology (VTx) (enable/disable) - Controls the virtualization features of the
processor. Changing this setting requires turning the computer off and then back on. Default is
disabled.
Virtualization Technology Directed I/O (VTd) (enable/disable) - Controls virtualization DMA
remapping features of the chipset. Changing this setting requires turning the computer off and
then back on. Default is disabled.
Trusted Execution Technology (enable/disable) - Controls the underlying processor and chipset
features needed to support a virtual appliance. Changing this setting requires turning the
computer off and then back on. Default is disabled. To enable this feature you must enable the
following features:
Embedded Security Device Support
●
Virtualization Technology
●
Virtualization Technology Directed I/O
●
Embedded Security Device (enable/disable) - Permits activation and deactivation of the
Embedded Security Device.
NOTE: To configure the Embedded Security Device, a Setup password must be set.
System Security
(continued)
● Reset to Factory Settings (Do not reset/Reset) - Resetting to factory defaults will erase all
security keys and leave the device in a disabled state. Changing this setting requires that
you restart the computer. Default is Do not reset.
CAUTION: The embedded security device is a critical component of many security
schemes. Erasing the security keys will prevent access to data protected by the Embedded
Security Device. Choosing Reset to Factory Settings may result in significant data loss.
● Measure boot variables/devices to PCR1 - Typically, the computer measures the boot path
and saves collected metrics to PCR5 (a register in the Embedded Security Device). Bitlocker
tracks changes to any of these metrics, and forces the user to re-authenticate if it detects
any changes. Enabling this feature lets you set Bitlocker to ignore detected changes to boot
path metrics, thereby avoiding re-authentication issues associated with USB keys inserted in
a port. Default is enabled.
OS management of Embedded Security Device (enable/disable) - This option allows the user to
limit OS control of the Embedded Security Device. Default is enabled. This option is automatically
disabled if Trusted Execution Technology is enabled.
● Reset of Embedded Security Device through OS (enable/disable) - This option allows the
user to limit the operating system ability to request a Reset to Factory Settings of the
Embedded Security Device. Default is disabled.
NOTE: To enable this option, a Setup password must be set.
No PPI provisioning (Windows 8 only) - This option lets you set Windows 8 to bypass the PPI
●
(Physical Presence Interface) requirement and directly enable and take ownership of the
TPM on first boot. You cannot change this setting after TPM is owned/initialized, unless the
TPM is reset. Default is disabled for non-Windows 8 systems, and enabled for Windows 8.
● Allow PPI policy to be changed by OS. Enabling this option allows the operating system to
execute TPM operations without Physical Presence Interface. Default is disabled.
NOTE: To enable this option, a Setup password must be set.
Computer Setup (F10) Utilities 15
Table 3-4 Computer Setup—Security (continued)
DriveLock Security Allows you to assign or modify a master or user password for hard drives. When this feature is
Secure Boot
Configuration
enabled, the user is prompted to provide one of the DriveLock passwords during POST. If neither
is successfully entered, the hard drive will remain inaccessible until one of the passwords is
successfully provided during a subsequent cold-boot sequence.
NOTE: This selection will only appear when at least one drive that supports the DriveLock
feature is attached to the system.
This is a feature of Windows 8.
Legacy Support—Enable/Disable. Allows you to turn off all legacy support on the computer,
●
including booting to DOS, running legacy graphics cards, booting to legacy devices, and so
on. If set to disable, legacy boot options in Storage > Boot Order are not displayed. Default
is enabled.
Secure Boot—Enable/Disable. Allows you to make sure an operating system is legitimate
●
before booting to it, making Windows resistant to malicious modification from preboot to full
OS booting, preventing firmware attacks. UEFI and Windows Secure Boot only allow code
signed by pre-approved digital certificates to run during the firmware and OS boot process.
Default is disabled, except for Windows 8 systems which have this setting enabled. Secure
Boot enabled also sets Legacy Support to disabled.
Key Management—This option lets you manage the custom key settings.
●
Clear Secure Boot Keys—Don't Clear/Clear. Allows you to delete any previously loaded
◦
custom boot keys. Default is Don't Clear.
Key Ownership—HP Keys/Custom Keys. Selecting Custom Mode allows you to modify
◦
the contents of the secure boot signature databases and the platform key (PK) that
verifies kernels during system start up, allowing you to use alternative operating
systems. Selecting HP Keys causes the computer boot using the preloaded HP-specific
boot keys. Default is HP Keys.
Fast Boot—Enable/Disable. Fast boot disables the ability to interrupt boot, such as pressing f
●
keys to access items before the operating system loads. Default is disabled.
NOTE: If Windows 8 detects a serious error, it will interrupt the boot process automatically
and display advanced boot options.
From Windows 8, you can press Shift and select Restart to access the screen that lets you
boot to a device or troubleshoot your computer.
16 Chapter 3 Computer Setup (F10) Utility
Computer Setup—Power
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 3-5 Computer Setup—Power
Option Description
OS Power
Management
Hardware Power
Management
● Idle Power Savings—Extended/Normal. Allows certain operating systems to decrease the
processors power consumption when the processor is idle. Default is extended.
Runtime Power Management— Enable/Disable. Allows certain operating systems to reduce
●
processor voltage and frequency when the current software load does not require the full
capabilities of the processor. Default is enabled.
Unique Sleep State Blink Rates—Enable/Disable. This feature is designed to provide a
●
visual indication of what sleep state the system is in. Each sleep state has a unique blink
pattern. Default is disabled.
NOTE: For Windows 8 systems with Fast Boot support, a normal shutdown goes to the S4
state, not the S5 state.
S0 (On) = Solid green LED.
◦
S3 (Stand By)= 3 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds
◦
(green LED) — repeated cycles of 3 blinks and a pause.
◦ S4 (Hibernation)= 4 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds
(green LED) — repeated cycles of 4 blinks and a pause.
◦ S5 (Soft Off) = LED is off.
SATA Power Management – Enables or disables SATA bus and/or device power management.
Default is enabled.
S5 Maximum Power Savings – Turns off power to all nonessential hardware when system is off to
meet EUP Lot 6 requirement of less than 0.5 Watt power usage. Default is disabled.
PCI Express x16 Slot 1 – Sets Active State Power Management (ASPM) of the bus. ASPM lets
you set lower power modes that activate when the bus is not being used. Options are Disabled,
LOs, L1, LOs and L1. Default is ASPM Disabled.
PCI Express x1 Slot 1 – Sets Active State Power Management (ASPM) of the bus. ASPM lets you
set lower power modes that activate when the bus is not being used. Options are Disabled, LOs,
L1, LOs and L1. Default is ASPM Disabled.
Network Controller – Sets ASPM of the bus. ASPM lets you set lower power modes that activate
when the bus is not being used. Options are Disabled, LOs, L1, LOs and L1. Default is ASPM
Disabled.
USB 3.0 Controller – Sets ASPM of the bus. ASPM lets you set lower power modes that activate
when the bus is not being used. Options are Disabled, LOs, L1, LOs and L1. Default is ASPM
Disabled.
Thermal Fan idle mode—This bar graph controls the minimum permitted fan speed.
NOTE: This setting only changes the minimum fan speed. The fans are still automatically
controlled.
Computer Setup (F10) Utilities 17
Computer Setup—Advanced
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 3-6 Computer Setup—Advanced (for advanced users)
Option Heading
Power-On Options Allows you to set:
● POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days).
QuickBoot (default) = Do not clear memory or perform a memory test.
◦
FullBoot = Memory test (count) on cold boot. Clears memory on all boots.
◦
◦ Clear Memory = No memory count on cold boot. Clears memory on all boots.
FullBoot Every x Days = Memory count on 1st cold boot on or after the xth day. No
◦
more memory counts until 1st cold boot on or after x days. Clears memory on all boots.
POST messages (enable/disable). Enabling this feature will cause the system to display
●
POST error messages, which are error messages displayed on the monitor during the Power
On Self Test if the BIOS encounters some kind of problem while starting the PC. A POST
error message will only display on screen if the computer is capable of booting this far. If the
POST detects an error before this point, a beep code is generated instead. Default is
disabled.
Press the ESC key for Startup Menu (Enable/Disable). This feature controls the display of
●
the text “Press the ESC key for Startup Menu” during POST. This text does not display on
Windows 8 systems with Fast Boot support. Other text also will not display (for example,
Ownership Tag). Default is enabled.
Option ROM Prompt (enable/disable). Enabling this feature will cause the system to display
●
a message before loading option ROMs. Default is enabled.
● After Power Loss (off/on/previous state). Default is Power off. Setting this option to:
Power off—causes the computer to remain powered off when power is restored.
◦
Power on—causes the computer to power on automatically as soon as power is
◦
restored.
◦ Previous state—causes the computer to power on automatically as soon as power is
restored, if it was on when power was lost.
NOTE: If you turn off power to the computer using the switch on a power strip, you will not be
able to use the suspend/sleep feature or the Remote Management features.
POST Delay (in seconds). Enabling this feature will add a user-specified delay to the POST
●
process. This delay is sometimes needed for hard disks on some PCI cards that spin up very
slowly, so slowly that they are not ready to boot by the time POST is finished. The POST
delay also gives you more time to select F10 to enter Computer (F10) Setup. Default is
None.
Remote Wakeup Boot Source (remote server/local hard drive). Default is Local hard drive.
●
Factory Recovery Boot Support (Enable/Disable). Provides the ability for the BIOS to redirect
●
the boot to the recovery partition on the user hard drive, if present. Some versions of the
recovery software honor the F11 key press even when this feature is disabled by the BIOS.
Default is disabled.
● Bypass F1 Prompt on Configuration Changes (Enable/Disable). Allows you to set the
computer not to confirm when changes were made. Default is disabled.
18 Chapter 3 Computer Setup (F10) Utility
Table 3-6 Computer Setup—Advanced (for advanced users) (continued)
BIOS Power-On Allows you to set the computer to turn on automatically at a time you specify.
Onboard Devices Allows you to set resources for or disable Legacy devices.
Select the Legacy device's IRQ, DMA, and I/O Range. The settings may not take effect for all
operating systems. To hide a device from the operating system, see Security > Device Security.
Bus Options Allows you to enable or disable:
● PCI SERR# Generation. Default is enabled.
● PCI VGA Palette Snooping, which sets the VGA palette snooping bit in PCI configuration
space; only needed when more than one graphics controller is installed. Default is disabled.
Device Options Allows you to set:
Printer mode (Bi-Directional, EPP + ECP, Output Only). ECP = Enhanced Capabilities Port,
●
EPP = Enhanced Parallel Port. Default is EPP+ECP.
Num Lock State at Power-On (off/on). Default is off.
●
Integrated Video (enable/disable). Use this option to disable the integrated video controller
●
when another video controller is present in the system. Default is enabled.
● Integrated Graphics (Auto/Disable/Force) Use this option to manage integrated (UMA)
graphics memory allocation. The value you choose is allocated permanently to graphics and
is unavailable to the operating system. For example, if you set this value to 512M on a
system with 2 GB of RAM, the system always allocates 512 MB for graphics and the other
1.5 GB for use by the BIOS and operating system. Default is Auto which sets memory
allocation to 512 MB.
If you select Force, the UMA Frame Buffer Size option displays, which lets you set the UMA
memory size allocation between 32 MB and 1 GB.
Internal Speaker (does not affect external speakers). Default is enabled.
●
● NIC PXE Option ROM Download (PXE, iSCSI, disabled). The BIOS contains an embedded
NIC option ROM to allow the unit to boot through the network to a PXE server. This is
typically used to download a corporate image to a hard drive. The NIC option ROM takes up
memory space below 1MB commonly referred to as DOS Compatibility Hole (DCH) space.
This space is limited. This F10 option will allow users to disable the downloading of this
embedded NIC option ROM thus giving more DCH space for additional PCI cards which may
need option ROM space. The default will be to have the NIC option-ROM-enabled. Default is
PXE.
SATA RAID Option ROM Download (enable/disable). The BIOS contains an embedded
●
SATA RAID option ROM for RAID support. This can be temporarily disabled to save DCH
space. Note that with the option ROM disabled, users will be unable to boot to hard drives in
the system while running in RAID mode. Default is disabled.
Multi-Processor (enable/disable). Use this option to disable multi-processor support under
●
the OS. Default is enabled.
Hyper threading (enable/disable). Use this option to disable processor hyper-threading.
●
● Turbo Mode (enable/disable). Allows you to enable and disable the Intel Turbo Mode feature,
which allows one core of the system to run at a higher than standard frequency and power if
other cores are idle. Default is enabled.
Computer Setup (F10) Utilities 19
Table 3-6 Computer Setup—Advanced (for advanced users) (continued)
VGA Configuration Displayed only if there is an add-in video card in the system. Allows you to specify which VGA
AMT Configuration Allows you to set:
controller will be the “boot” or primary VGA controller.
● AMT (enable/disable). Allows you to enable or disable functions of the embedded
Management Engine (ME) such as Active Management Technology (AMT). If set to disable,
the Management Engine is set to a temporarily disabled state and will not provide functions
beyond necessary system configuration. Default is enabled.
● Unconfigure AMT/ME (enable/disable). Allows you to unconfigure any provisioned
management settings for AMT. The AMT settings are restored to factory defaults. This
feature should be used with caution as AMT will not be able to provide any set AMT
management functions once unconfigured. Default is disabled.
Hide Unconfigure ME Confirmation Prompt (enable/disable). Allows you to set the system to
●
not display the confirmation to unconfigure ME.
Watchdog Timer (enable/disable). Allows you to set amount of time for a operating system
●
and BIOS watchdog alert to be sent if the timers are not deactivated. BIOS watchdog is
deactivated by BIOS and would indicate that a halt occurred during execution if the alert is
sent to the management console. An operating system alert is deactivated by the operating
system image and would indicate that a hang occurred during its initialization. Default is
enabled.
Recovering the Configuration Settings
This method of recovery requires that you first perform the Save to Removable Media command
with the Computer Setup (F10) Utility before Restore is needed. (See
Computer Setup—File
on page 9 in the Computer Setup—File table.)
NOTE: It is recommended that you save any modified computer configuration settings to a USB
flash media device and save the device for possible future use.
To restore the configuration, insert the USB flash media device with the saved configuration and
perform the Restore from Removable Media command with the Computer Setup (F10) Utility. (See
Computer Setup—File on page 9 in the Computer Setup—File table.)
20 Chapter 3 Computer Setup (F10) Utility
4 Illustrated parts catalog
This chapter provides spare part information for all chassis.
Microtower Chassis Spare Parts
Computer Major Components
Microtower Chassis Spare Parts 21
Item Description Spare part number
(1) Access panel 674373-001
(2) Front bezel
For use in only the EMEA region 667849-001
With optical drive door for use in Brazil 667849-201
For use in the North America and Latin America regions 670692-001
(3) Power supply, 300W
300W, active PFC, not for use in Brazil 656721-001
689005-001
300W 664862-001
692096-001
(4) System board (includes replacement thermal material)
For use in 3500 models (Intel) without Windows 8 687577-001
For use in 3500 models (Intel) and Windows 8 with no Digital Product Key (DPK) 701413-001
For use in 3500 models (Intel) and Windows 8 Standard 701413-501
For use in 3500 models (Intel) and Windows 8 Professional 701413-601
For use in 3505 models (AMD) 687578-001
For use in 3505 models (AMD) and Windows 8 with no Digital Product Key (DPK) 701022-001
For use in 3505 models (AMD) and Windows 8 Standard 701022-501
For use in 3505 models (AMD) and Windows 8 Professional 701022-601
For use in 3515 models (AMD) and Windows 8 with no Digital Product Key (DPK) 700846-001
For use in 3515 models (AMD) and Windows 8 Standard 700846-501
For use in 3515 models (AMD) and Windows 8 Professional 700846-601
For use in 3400 models (Intel) 660281-001
For use in 3405 models (AMD) 660155-001
For use in 3410 models (Intel) in Brazil 665223-001
Memory modules (not illustrated)
PC3-10600, 1333-MHz, for use in 3400 series models
● 1-GB 635802-001
PC3-12800, 1666-MHz, for use in 3500 series models
4-GB 585157-001
●
2-GB 635803-001
●
● 2-GB 671612-001
Processors (include replacement thermal material; not illustrated)
4-GB 671613-001
●
22 Chapter 4 Illustrated parts catalog
Item Description Spare part number
Intel Core i7 processors (for use in model 3500/3400/3410)
● 2600, 3.4 GHz, 8-MB L3 cache (use only in 3400/3500 models) 638419-001
Intel Core i5 processors
● 3470, 3.2 GHz, 6-MB L3 cache (use only in 3500 models) 687943-001
● 2320, 3.0 GHz, 6-MB L3 cache (use only in 3400/3500 models) 665121-001
Intel Core i3 processors
● 2130, 3.4 GHz, 3-MB L3 cache (use only in 3400/3500 models) 665120-001
3770, 3.4 GHz, 8-MB L3 cache (use only in 3500 models) 688164-001
●
2600S, 2.7 GHz, 8-MB L3 cache (use only in 3400/3500 models) 638632-001
●
2500, 3.3 GHz, 6-MB L3 cache (use only in 3400/3410/3500 models) 638631-001
●
2400, 3.1 GHz, 6-MB L3 cache (use only in 3400/3410/3500 models) 638630-001
●
2310, 2.9 GHz, 6-MB L3 cache (use only in 3400/3500 models) 657111-001
●
2300, 2.8 GHz, 6-MB L3 cache (use only in 3400/3500 models) 654601-001
●
3240, 3.4 GHz, 3-MB L3 cache (use only in 3500 models) 688951-001
●
3220, 3.3 GHz, 3-MB L3 cache (use only in 3500 models) 688950-001
●
2125, 3.3 GHz, 3-MB L3 cache (use only in 3400/3500 models) 677427-001
●
2120, 3.3 GHz, 3-MB L3 cache (use only in 3400/3500 models) 638629-001
●
● 2105, 3.1 GHz, 3-MB L3 cache (use only in 3400/3500 models) 655970-001
Intel Pentium Dual-Core processors
● G870, 3.1 GHz, 3-MB L3 cache (use only in 3500 models) 691936-001
● G840, 2.8 GHz, 3-MB L3 cache (use only in 3400/3500 models) 655972-001
● G630, 2.7 GHz, 3-MB L3 cache (use only in 3400/3410/3500 models) 665122-001
Intel Celeron processors
● G550, 2.6 GHz, 2-MB L3 cache (use only in 3500 models) 691934-001
● Intel Celeron G440 (1.6-GHz, 1-MB L3 cache; not for use in Brazil) 665467-001
2100, 3.1 GHz, 3-MB L3 cache (use only in 3400/3410/3500 models) 638628-001
●
G860, 3.0 GHz, 3-MB L3 cache (use only in 3400/3500 models) 665123-001
●
G850, 2.9 GHz, 3-MB L3 cache (use only in 3400/3500 models) 655973-001
●
G645, 2.9 GHz, 3-MB L3 cache (use only in 3500 models) 704228-001
●
G640, 2.8 GHz, 3-MB L3 cache (use only in 3500 models) 691935-001
●
G620, 2.6 GHz, 3-MB L3 cache (use only in 3400/3410/3500 models) 655971-001
●
G540, 2.5 GHz, 2-MB L3 cache (use only in 3400/3410/3500 models) 665119-001
●
G530, 2.4 GHz, 2-MB L3 cache (use only in 3400/3410/3500 models) 665117-001
●
AMD Advanced Processing Units (APUs) (for use in model 3515/3505/3405)
Microtower Chassis Spare Parts 23
Item Description Spare part number
● A8-3550, 2.8 GHz, 4-MB L2 cache; Radeon HD6550D graphics core 667721-001
A10-5800K, 3.8 GHz, 4-MB L2 cache; Radeon HD7660D graphics core (use only in
●
3515 models)
A10-5700, 3.4 GHz, 4-MB L2 cache; Radeon HD7660D graphics core (use only in
●
3515 models)
A8-5600K, 3.6 GHz, 1-MB L2 cache; Radeon HD7560D graphics core (use only in
●
3515 models)
A8-5500, 3.2 GHz, 1-MB L2 cache; Radeon HD7560D graphics core (use only in
●
3515 models)
A8-3870, 3.0 GHz, 4-MB L2 cache; Radeon HD6550D graphics core 671611-001
●
A8-3820, 2.5 GHz, 4-MB L2 cache; Radeon HD6550D graphics core (use in only
●
3505 models)
A8-3800, 2.4 GHz, 4-MB L2 cache; Radeon HD6550D graphics core 667723-001
●
A6-5400K, 3.6 GHz, 1-MB L2 cache; Radeon HD7540D graphics core (use only in
●
3515 models)
A6-3670, 2.7 GHz, 4-MB L2 cache; Radeon HD6550D graphics core (use in only
●
3505 models)
A6-3650, 2.6 GHz, 4-MB L2 cache; Radeon HD6550D graphics core 667722-001
●
A6-3620, 2.2 GHz, 4-MB L2 cache; Radeon HD6530D graphics core (use in only
●
3505 models)
701408-001
701407-001
701412-001
701411-001
671610-001
701410-001
671609-001
671608-001
● A4-5300, 3.4 GHz, 1-MB L2 cache; Radeon HD7480D graphics core (use only in
● A4-3420, 2.8 GHz, 1-MB L2 cache; Radeon HD6530D graphics core 680937-001
A6-3600, 2.1 GHz, 4-MB L2 cache; Radeon HD6530D graphics core 667724-001
●
3515 models)
A4-3400, 2.7 GHz, 4-MB L2 cache; Radeon HD6530D graphics core 667725-001
●
X2 E2-3200, 2.4 GHz, 1-MB L2 cache; Radeon HD6370D graphics core 667726-001
●
701409-001
24 Chapter 4 Illustrated parts catalog
Cables
Item Description Spare part number
(1) Power switch/LED assembly 667850-001
(2) SATA cable, 254 mm 667854-001
Adapter, DVI to VGA, HF (not illustrated) 657401-001
Antenna, for use with 2x2 WLAN modules 593890-001
Antenna, for use with 1x1 WLAN modules 701397-001
Microtower Chassis Spare Parts 25
Misc Parts
Item Description Spare part number
(1) Fan sink (includes replacement thermal material)
For use in models with Intel processors 667727-001
For use in models with AMD processors 657402-001
(2) Front I/O and USB assembly
Does not include card reader 667853-001
Includes card reader 667852-001
(3) Chassis fan
For use in all models except for 3410 657103-001
For use in 3410 models (Brazil) 514238-001, or
434645-001
(4) WLAN cover 701400-001
Mouse (optical, USB; not illustrated) 596410-001
HP Business Digital Headset (not illustrated) 642738-001
Rubber feet (not illustrated) 530593-001
26 Chapter 4 Illustrated parts catalog
Drives
Description Spare part number
Hard drive
2 TB hard drive, 7200 rpm for use in all 3500/3505/3515 models 616608-001
2-TB, 5400-rpm 613210-001
1.5-TB, 7200-rpm 613209-001
1.5-TB, 5400-rpm 652272-001
1-TB, 7200-rpm 667719-001
750-GB, 7200-rpm 632938-001
500-GB, 7200-rpm 667720-001
250-GB, 7200-rpm 621419-001
Optical drive
16X SATA DVD-ROM drive (not for Brazil) 581599-001
16X SATA DVD±RW drive 581600-001
Misc Boards
Description Spare part number
Graphics adapters for use in models without Windows 8
AMD Radeon HD 7570 2-GB DDR3 FH PCIe x16 Card for use in all models 679219-001
AMD Radeon HD 7450 1-GB DDR3 FH PCIe x16 Card for use in all models 679218-001
AMD Radeon HD 7350 512MB DDR3 FH PCIe x16 Card for use in all models 676356-001
AMD Radeon HD 6570 2GB DDR3 FH PCIe x16 Card for use only in 3400/3405/3410 models 638406-001
ATI Radeon HD 6450 1-GB graphics adapter for use only in 3400/3405 models 638132-001
ATI Radeon HD 6450 512-MB graphics adapter for use only in 3400/3405/3410 models 647449-001
AMD Radeon HD 6350 512MB DDR3 FH PCIe x16 Card for use only in 3400/3405 models 671728-001
nVidia GeForce GT640 3-GB graphics adapter, full height for use only in HP Pro 3500/3505
models
nVidia GeForce GT630 2-GB graphics adapter, full height for use only in HP Pro 3500/3505
models
nVidia GeForce GT620 1-GB graphics adapter, full height for use only in HP Pro 3500/3505
models
nVidia GeForce GT530 2-GB graphics adapter, full height for use in 3400/3405/3500/3505 (not for
3410 models)
687226-001
687580-001
687579-001
657106-001
nVidia GeForce GT405 512-MB graphics adapter for use in 3400/3405 models 657108-001
nVidia GeForce GT520 1-GB graphics adapter, full height for use in 3400/3405/3500/3505 (not for
3410 models)
657399-001
Microtower Chassis Spare Parts 27
Description Spare part number
Graphics adapters for use in models with Windows 8
AMD Radeon HD 7570 2-GB DDR3 FH PCIe x16 Card for use in 3500/3505/3510 models 701403-001
AMD Radeon HD 7450 1-GB DDR3 FH PCIe x16 Card for use in 3500/3505/3510 models 701402-001
AMD Radeon HD 7350 512MB DDR3 FH PCIe x16 Card for use in 3500/3505/3510 models 701401-001
nVidia GeForce GT630 2-GB graphics adapter, full height for use in 3500/3505/3510 models 701405-001
nVidia GeForce GT620 1-GB graphics adapter, full height for use in 3500/3505/3510 models 701404-001
WLAN modules:
Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter 701396-001
Atheros AR9462 802.11b/g/n WiFi Adapter 701398-001
Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter for use in models with
Windows 8
Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter for use in models with Windows 8 634906-001
Sequential Part Number Listing
Spare part
number
434645-001 Chassis fan for use in 3410 models (Brazil)
514238-001 Chassis fan for use in 3410 models (Brazil)
530593-001 Rubber feet
581599-001 16X SATA DVD-ROM drive (not for Brazil)
581600-001 16X SATA DVD±RW drive
585157-001 Memory module, 4-GB, PC3 10600, 1333-MHz for use in 3400 series models
596410-001 Mouse, USB, optical
613209-001 1.5 TB, 7200 rpm hard drive for use in all models
613210-001 2 TB hard drive, 5400 rpm for use in all models without Windows 8
Description
701399-001
616608-001 2 TB hard drive, 7200 rpm for use in all 3500/3505/3515 models
621419-001 250 GB, 7200 rpm SATA hard drive
632938-001 750 GB hard drive for use in 3400/3405/3410 models
634906-001 Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter for use in models with Windows 8
635802-001 Memory module, 1-GB, PC3 10600, 1333-MHz for use in 3400 series models
635803-001 Memory module, 2-GB, PC3 10600, 1333-MHz for use in 3400 series models
638132-001 ATI Radeon HD 6450 1-GB graphics adapter for use only in 3400/3405 models without Windows 8
638406-001 AMD Radeon HD 6570 2GB DDR3 FH PCIe x16 Card for use only in 3400/3405/3410 models without
638419-001 Intel Core i7 2600S processor (2.7-GHz, 8-MB L3 cache; se only in 3400/3500 models)
Windows 8
28 Chapter 4 Illustrated parts catalog
Spare part
number
638628-001 Intel Core i3 2100 processor (3.1-GHz, 3-MB L3 cache; use only in 3400/3410/3500 models)
638629-001 Intel Core i3 2120 processor (3.3-GHz, 3-MB L3 cache; use only in 3400/3500 models)
638630-001 Intel Core i5 2400 processor (3.1-GHz, 6-MB L3 cache; use only in 3400/3410/3500 models)
638631-001 Intel Core i5 2500 processor (3.3-GHz, 6-MB L3 cache; use only in 3400/3410/3500 models)
638632-001 Intel Core i7 2600 processor (3.4-GHz, 8-MB L3 cache; use only in 3400/3500 models)
642738-001 HP Business Digital Headset
647449-001 ATI Radeon HD 6450 512-MB graphics adapter for use only in 3400/3405/3410 models without Windows 8
652272-001 1.5-TB, 5400-rpm hard drive
654601-001 Intel Core i5 2300 processor (2.8-GHz, 6-MB L3 cache; use only in 3400/3500 models)
655970-001 Intel Core i3 2105 processor (3.1-GHz, 3-MB L3 cache; use only in 3400/3500 models)
655971-001 Intel Pentium Dual-Core, G620 (2.6-GHz, 3-MB L3 cache; use only in 3400/3410/3500 models)
655972-001 Intel Pentium Dual-Core, G840 (2.8-GHz, 3-MB L3 cache; use only in 3400/3500 models)
655973-001 Intel Pentium Dual-Core, G850 (2.9-GHz, 3-MB L3 cache; use only in 3400/3500 models)
Description
657399-001 nVidia GeForce GT520 1-GB graphics adapter, full height for use in 3400/3405/3500/3505 (not for 3410
657401-001 DVI to VGA adapter, HF
657402-001 Fan sink for use in models with Intel processors (includes replacement thermal material)
656721-001 Power supply, 300W, active PFC, not for use in Brazil
657102-001 SATA cable, 165 mm
657402-001 Fan sink for use in models with AMD processors (includes replacement thermal material)
657103-001 Chassis fan
657106-001 nVidia GeForce GT530 2-GB graphics adapter, full height for use in 3400/3405/3500/3505 (not for 3410
657108-001 nVidia GeForce GT405 512-MB graphics adapter for use in 3400/3405 models without Windows 8
657111-001 Intel Core i5 2310 processor (2.9-GHz, 6-MB L3 cache; use only in 3400/3500 models)
660155-001 System board for use in models with AMD processors on 3405 models (includes replacement thermal
660281-001 System board for use in models with Intel processors on 3400 models (includes replacement thermal
664862-001 Power supply, 300W
665117-001 Intel Celeron G530 processor (2.4 GHz, 2-MB L3 cache, 65W; use only in 3400/3410/3500 models)
models) without Windows 8
models) without Windows 8
material)
material)
665119-001 Intel Celeron G540 processor (2.5 GHz, 2-MB L3 cache, 65W; use only in 3400/3410/3500 models)
665120-001 Intel Core i3 2130 processor (3.4 GHz, 3-MB L3 cache, 65W; use only in 3400/3500 models)
665121-001 Intel Core i5 2320 processor (3.0 GHz, 6-MB L3 cache, 95W; use only in 3400/3500 models)
665122-001 Intel Pentium Dual-Core G630 processor (2.7 GHz, 3-MB L3 cache, 65W; use only in 3400/3410/3500
models)
Microtower Chassis Spare Parts 29
Spare part
number
665123-001 Intel Pentium Dual-Core G860 processor (3.0 GHz, 3-MB L3 cache, 65W; use only in 3400/3500 models)
665223-001 System board for use in models with Intel processors on 3410 models in Brazil (includes thermal material)
665467-001 Intel Celeron G440 (1.6 GHz, 1-MB L3 cache, 35W; use only in 3400/3410 models without Windows 8)
667719-001 1 TB hard drive
667720-001 500 GB hard drive
667721-001 AMD A-Series X4 A8-3550 processor (2.8 GHz, 4-MB L2 cache, 100W; Radeon HD6550D graphics core;
667722-001 AMD A-Series X4 A6-3650 processor (2.6 GHz, 4-MB L2 cache, 100W; Radeon HD6550D graphics core;
667723-001 AMD A-Series X4 A8-3800 processor (2.4 GHz, 4-MB L2 cache, 65W; Radeon HD6550D graphics core; not
667724-001 AMD A-Series X4 A6-3600 processor (2.1 GHz, 4-MB L2 cache, 65W; Radeon HD6530D graphics core; not
667725-001 AMD A-Series X2 A4-3400 processor (2.7 GHz, 4-MB L2 cache, 65W; Radeon HD6530D graphics core; not
667726-001 AMD A-Series X2 E2-3200 processor (2.4 GHz, 1-MB L2 cache, 65W; Radeon HD6370D graphics core; not
Description
not for use in Brazil)
not for use in Brazil)
for use in Brazil)
for use in Brazil)
for use in Brazil)
for use in Brazil)
667727-001 Fan sink for use in models with Intel processors
667849-001 Front bezel for use in the EMEA region
667849-201 Front bezel with optical drive door for use in Brazil
667850-001 Power switch/LED assembly with cable
667852-001 Front I/O and USB assembly; includes card reader
667853-001 Front I/O and USB assembly; does not include card reader
667854-001 SATA cable, 254 mm
670692-001 Front bezel for use in North America and Latin America regions
671608-001 AMD A-Series, X4 A6-3620 processor (2.2 GHz, 4-MB L2 cache, 65W; Radeon HD6530D graphics core)
671609-001 AMD A-Series, X4 A6-3670 processor (2.7 GHz, 4-MB L2 cache, 100W; Radeon HD6550D graphics core)
for use only in HP Pro 3505 models
671610-001 AMD A-Series, X4 A8-3820 processor (2.5 GHz, 4-MB L2 cache, 65W; Radeon HD6550D graphics core) for
use only in HP Pro 3505 models
671611-001 AMD A-Series, X4 A8-3870 processor (3.0 GHz, 4-MB L2 cache, 65W; Radeon HD6550D graphics core) for
use only in HP Pro 3505 models
671612-001 2-GB memory module, PC3-12800, 1666-MHz, for use in 3500 series models
671613-001 4-GB memory module, PC3-12800, 1666-MHz, for use in 3500 series models
671728-001 AMD Radeon HD 6350 512MB DDR3 FH PCIe x16 Card for use only in 3400/3405 models without
Windows 8
674373-001 Access panel
676356-001 AMD Radeon HD 7350 512MB DDR3 FH PCIe x16 Card for use in all models without Windows 8
30 Chapter 4 Illustrated parts catalog
Spare part
number
Description
677427-001 Intel Core i3 2125 for use only in HP Pro 3500 models (3.3-GHz, 3-MB L3 cache; use only in 3400/3500
679218-001 AMD Radeon HD 7450 1-GB DDR3 FH PCIe x16 Card for use in all models without Windows 8
679219-001 AMD Radeon HD 7570 2-GB DDR3 FH PCIe x16 Card for use in all models without Windows 8
680937-001 AMD X2 A4-3420 processor (2.8 GHz, 4-MB L2 cache, 65W; Radeon HD6530D graphics core) for use only
687226-001 nVidia GeForce GT640 3-GB graphics adapter, full height for use only in HP Pro 3500/3505 models without
687577-001 System board for use in 3500 models with Intel processors
687578-001 System board for use in 3505 models with AMD processors
687579-001 nVidia GeForce GT620 1-GB graphics adapter, full height for use only in HP Pro 3500/3505 models without
687580-001 nVidia GeForce GT630 2-GB graphics adapter, full height for use only in HP Pro 3500/3505 models without
687943-001 Intel Core i5 3470 processor, 3.2 GHz, 6-MB L3 cache (use only in 3500 models)
688164-001 Intel Core i7 3770 processor, 3.4 GHz, 8-MB L3 cache (use only in 3500 models)
688950-001 Intel Core i3 3220 processor, 3.3 GHz, 3-MB L3 cache (use only in 3500 models)
688951-001 Intel Core i3 3240 processor, 3.4 GHz, 3-MB L3 cache (use only in 3500 models)
models)
in HP Pro 3505 models
Windows 8
Windows 8
Windows 8
689005-001 Power supply, 300W, active PFC, not for use in Brazil
691935-001 Intel Pentium Dual-Core G640 processor, 2.8 GHz, 3-MB L3 cache (use only in 3500 models)
691936-001 Intel Pentium Dual-Core G870 processor, 3.1 GHz, 3-MB L3 cache (use only in 3500 models)
692096-001 Power supply, 300W
700846-001 System board for use in 3515 models (AMD) and Windows 8 with no Digital Product Key (DPK)
700846-501 System board for use in 3515 models (AMD) and Windows 8 Standard
700846-601 System board for use in 3515 models (AMD) and Windows 8 Professional
701022-001 System board for use in 3505 models (AMD) and Windows 8 with no Digital Product Key (DPK)
701022-501 System board for use in 3505 models (AMD) and Windows 8 Standard
701022-601 System board for use in 3505 models (AMD) and Windows 8 Professional
701396-001 Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter
701398-001 Atheros AR9462 802.11b/g/n WiFi Adapter
701399-001 Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter for use in models with Windows
8
701400-001 WLAN cover
701401-001 AMD Radeon HD 7350 512MB DDR3 FH PCIe x16 Card for use in 3500/3505/3510 models with Windows 8
701402-001 AMD Radeon HD 7450 1-GB DDR3 FH PCIe x16 Card for use in 3500/3505/3510 models with Windows 8
701403-001 AMD Radeon HD 7570 2-GB DDR3 FH PCIe x16 Card for use in 3500/3505/3510 models with Windows 8
Microtower Chassis Spare Parts 31
Spare part
number
Description
701404-001 nVidia GeForce GT620 1-GB graphics adapter, full height for use in 3500/3505/3510 models with Windows
701405-001 nVidia GeForce GT630 2-GB graphics adapter, full height for use in 3500/3505/3510 models with Windows
701407-001 AMD A10-5700 processor, 3.4 GHz, 4-MB L2 cache; Radeon HD7660D graphics core (use only in 3515
701408-001 AMD A10-5800K processor, 3.8 GHz, 4-MB L2 cache; Radeon HD7660D graphics core (use only in 3515
701409-001 AMD A4-5300 processor, 3.4 GHz, 1-MB L2 cache; Radeon HD7480D graphics core (use only in 3515
701410-001 AMD A6-5400K processor, 3.6 GHz, 1-MB L2 cache; Radeon HD7540D graphics core (use only in 3515
701411-001 AMD A8-5500 processor, 3.2 GHz, 1-MB L2 cache; Radeon HD7560D graphics core (use only in 3515
701412-001 AMD A8-5600K processor, 3.6 GHz, 1-MB L2 cache; Radeon HD7560D graphics core (use only in 3515
701413-001 System board for use in 3500 models (Intel) and Windows 8 with no Digital Product Key (DPK)
701413-501 System board for use in 3500 models (Intel) and Windows 8 Standard
701413-601 System board for use in 3500 models (Intel) and Windows 8 Professional
704228-001 Intel Pentium Dual-Core G645 processor, 2.9 GHz, 3-MB L3 cache (use only in 3500 models)
8
8
models)
models)
models)
models)
models)
models)
32 Chapter 4 Illustrated parts catalog
Small Form Factor (SFF) Chassis Spare Parts
Computer major components
Item Description Spare part number
(1) Access panel 656832-001
(2) Front bezel 656835-001
(3) Power supply
220W 656722-001
270W 665224-001
(4) System board (includes replacement thermal material) 665223-001
Memory modules (PC3-10600, 1333-MHz; not illustrated)
4-GB 585157-001
2-GB 635803-001
1-GB 635802-001
Processors (include replacement thermal material; not illustrated)
Intel Core i7 processor:
2600S (2.8-GHz, 8-MB L3 cache, 65W) 638419-001
Intel Core i5 processors:
2500S (2.7-GHz, 6-MB L3 cache, 65W) 638420-001
Small Form Factor (SFF) Chassis Spare Parts 33
Item Description Spare part number
2500 (3.3 GHz, 6-MB L3 cache, 95W) 638631-001
2405S (2.5-GHz, 6-MB L3 cache, 65W) 656790-001
2400S (2.5-GHz, 6-MB L3 cache, 65W) 640953-001
2400 (3.1 GHz, 6-MB L3 cache, 95W) 638630-001
2320 (3.0 GHz, 6-MB L3 cache, 95W) 665121-001
2310 (2.9 GHz, 6-MB L3 cache, 95W) 657111-001
2300 (2.8 GHz, 6-MB L3 cache, 95W) 654601-001
Intel Core i3 processors:
2130 (3.4 GHz, 3-MB L3 cache, 65W) 665120-001
2120 (3.3-GHz, 3-MB L3 cache, 65W) 638629-001
2105 (3.1-GHz, 3-MB L3 cache, 65W) 655970-001
2100 (3.1-GHz, 3-MB L3 cache, 65W) 638628-001
Intel Pentium Dual-Core processors:
G860 (3.0-GHz, 3-MB L3 cache, 65W) 665123-001
G850 (2.9-GHz, 3-MB L3 cache, 65W) 655973-001
G840 (2.8-GHz, 3-MB L3 cache, 65W) 655972-001
G630 (2.7 GHz, 3-MB L3 cache, 65W) 665122-001
G620 (2.6-GHz, 3-MB L3 cache, 65W) 655971-001
G540 (2.5 GHz, 2-MB L3 cache, 65W) 665119-001
G530 (2.4 GHz, 2-MB L3 cache, 65W) 665117-001
G530T (2.0 GHz, 2-MB L3 cache, 35W) 665118-001
34 Chapter 4 Illustrated parts catalog
Cables
Item Description Spare part number
(1) Power switch/LED assembly 656984-001
(2) SATA cable, 370 mm 656833-001
Small Form Factor (SFF) Chassis Spare Parts 35
Misc Parts
Item Description Spare part number
(1) Chassis fan 656834-001
(2) Fan sink (includes replacement thermal material) 657402-001
(3) Front I/O and card reader (6-in-1) 656983-001
DVI to VGA adapter 202997-001
DVI to VGA adapter, HF 657401-001
DVI to VGA adapter, HF, 29-pin 657851-001
RTC battery 319603-001
Mouse (optical, USB) 596410-001
Keyboard for use in Brazil 537924-201
Feet 660261-001
HP Business Digital Headset 642738-001
Webcam HD-2200 671734-001
Printer port 638817-001
Mouse, wireless 625685-001
USB webcam 609252-001
36 Chapter 4 Illustrated parts catalog
Drives
Description Spare part number
Hard drive
2-TB, 7200-rpm 616608-001
1.5-TB, 7200-rpm 613209-001
1-TB, 7200-rpm 621418-001
750-GB, 7200-rpm 632938-001
500-GB, 7200-rpm 621421-001
320-GB, 7200-rpm 621420-001
250-GB, 7200-rpm 621419-001
Optical drive
16X SATA DVD±RW drive 581600-001
DVD-ROM drive 581599-001
Misc Boards
Description Spare part number
nVidia GeForce GT530 2-GB graphics adapter 659354-001
nVidia GeForce GT520 1-GB graphics adapter 657400-001
nVidia GeForce 405 PCIe x16 graphics card, 1 GB 656789-001
ATI Radeon HD7350 512-MB graphics adapter 676356-001
ATI Radeon HD6570 1-GB graphics adapter 659355-001
ATI Radeon HD6450 PCIe x16 graphics card, 1 GB 647451-001
ATI Radeon HD6450 PCIe x16 graphics card, 512 MB 647450-001
802.11b/g/n (1x1) WLAN module 634906-001
Sequential Part Number Listing
Spare part
number
202997-001 DVI to VGA adapter (not illustrated)
319603-001 RTC battery (not illustrated)
537924-201 Keyboard for use in Brazil
Description
581599-001 DVD-ROM drive
581600-001 16X SATA DVD±RW drive
585157-001 Memory module, 4-GB, PC3 10600, 1333-MH
Small Form Factor (SFF) Chassis Spare Parts 37
Spare part
number
596410-001 Mouse, USB, optical
609252-001 USB webcam
613209-001 1.5-TB hard drive
616608-001 2-TB hard drive
621418-001 1-TB hard drive
621420-001 320-GB, 7200-rpm hard drive
621421-001 500-GB, 7200-rpm hard drive
621419-001 250-GB hard drive, SATA3
625685-001 Mouse, wireless
632938-001 750-GB, 7200-rpm hard drive
634906-001 802.11b/g/n (1x1) WLAN module
635802-001 Memory module, 1-GB, PC3 10600, 1333-MHz
635803-001 Memory module, 2-GB, PC3 10600, 1333-MHz
638419-001 Intel Core i7 2600S processor (2.7-GHz, 8-MB L3 cache, 65W)
638420-001 Intel Core i5 2500S processor (2.7-GHz, 6-MB L3 cache, 65W)
Description
638628-001 Intel Core i3 2100 processor (3.1-GHz, 3-MB L3 cache, 65W)
638629-001 Intel Core i3 2120 processor (3.3-GHz, 3-MB L3 cache, 65W)
638630-001 Intel Core i5 2400 processor (3.1 GHz, 6-MB L3 cache, 95W)
638631-001 Intel Core i5 2500 processor (3.3 GHz, 6-MB L3 cache, 95W)
638817-001 Printer port kit
640953-001 Intel Core i5 2400S processor (2.5-GHz, 6-MB L3 cache, 65W)
642738-001 HP Business Digital Headset
647450-001 ATI Radeon HD6450 PCIe x16 graphics card, 512 MB
647451-001 ATI Radeon HD6450 PCIe x16 graphics card, 1 GB
654601-001 Intel Core i5 2300 processor (2.8 GHz, 6-MB L3 cache, 95W)
655970-001 Intel Core i3 2105 (3.1 GHz, 3-MB L3 cache; not for Brazil)
655971-001 Intel Pentium Dual-Core G620 processor (2.6-GHz, 3-MB L3 cache, 65W)
655972-001 Intel Pentium Dual-Core G840 processor (2.8-GHz, 3-MB L3 cache, 65W)
655973-001 Intel Pentium Dual-Core G850 processor (2.9-GHz, 3-MB L3 cache, 65W)
656722-001 Power supply, 220W
656790-001 Intel Core i5 2405S processor (2.5-GHz, 6-MB L3 cache, 65W)
656833-001 SATA cable, 370 mm
656789-001 nVidia GeForce 405 PCIe x16 graphics card, 1 GB
656832-001 Access panel
38 Chapter 4 Illustrated parts catalog
Spare part
number
656834-001 Chassis fan
656835-001 Front bezel
656983-001 Front I/O and card reader (6-in-1)
656984-001 Power switch/LED assembly
657111-001 Intel Core i5 2310 processor (2.9 GHz, 6-MB L3 cache, 95W)
657400-001 nVidia GeForce GT520 1-GB graphics adapter
657401-001 DVI to VGA adapter, HF
657402-001 Fan sink (includes replacement thermal material)
657851-001 DVI to VGA adapter, 29-pin HF
659354-001 nVidia GeForce GT530 2-GB graphics adapter
659355-001 ATI Radeon HD6570 1-GB graphics adapter
660261-001 Feet
665117-001 Intel Pentium Dual-Core G530 processor (2.4 GHz, 2-MB L3 cache, 65W)
665118-001 Intel Pentium Dual-Core G530T processor (2.0 GHz, 2-MB L3 cache, 35W)
665119-001 Intel Pentium Dual-Core G540 processor (2.5 GHz, 2-MB L3 cache, 65W)
Description
665120-001 Intel Core i3 2130 processor (3.4 GHz, 3-MB L3 cache, 65W)
665121-001 Intel Core i5 2320 processor (3.0 GHz, 6-MB L3 cache, 95W)
665122-001 Intel Pentium Dual-Core G630 processor (2.7 GHz, 3-MB L3 cache, 65W)
665123-001 Intel Pentium Dual-Core G860 processor (3.0 GHz, 3-MB L3 cache, 65W)
665223-001 System board for use in Brazil
665224-001 Power supply, 270W
671734-001 Webcam HD-2200
676356-001 AMD Radeon HD 7350 512MB DDR3 FH PCIe x16 Card
Small Form Factor (SFF) Chassis Spare Parts 39
5 Serial ATA (SATA) Drive Guidelines
and Features
NOTE: HP only supports the use of SATA hard drives on these models of computer. No Parallel
ATA (PATA) drives are supported.
SATA Hard Drives
Serial ATA Hard Drive Characteristics
Number of pins/conductors in data cable 7/7
Number of pins in power cable 15
Maximum data cable length 39.37 in (100 cm)
Data interface voltage differential 400-700 mV
Drive voltages 3.3 V, 5 V, 12 V
Jumpers for configuring drive N/A
Data transfer rate 3.0 Gb/s
SATA Hard Drive Cables
SATA Data Cable
Always use an HP approved SATA 3.0 Gb/s cable as it is fully backwards compatible with the SATA
1.5 Gb/s drives.
Current HP desktop products ship with SATA 3.0 Gb/s hard drives.
SATA data cables are susceptible to damage if overflexed. Never crease a SATA data cable and
never bend it tighter than a 30 mm (1.18 in) radius.
The SATA data cable is a thin, 7-pin cable designed to transmit data for only a single drive.
40 Chapter 5 Serial ATA (SATA) Drive Guidelines and Features
SMART ATA Drives
The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP Personal
Computers have built-in drive failure prediction that warns the user or network administrator of an
impending failure or crash of the hard drive. The SMART drive tracks fault prediction and failure
indication parameters such as reallocated sector count, spin retry count, and calibration retry count. If
the drive determines that a failure is imminent, it generates a fault alert.
SMART ATA Drives 41
6 Routine Care and Disassembly
Preparation
This chapter provides general service information for the computer. Adherence to the procedures and
precautions described in this chapter is essential for proper service.
CAUTION: When the computer is plugged into an AC power source, voltage is always applied to
the system board. You must disconnect the power cord from the power source before opening the
computer to prevent system board or component damage.
Electrostatic Discharge Information
A sudden discharge of static electricity from your finger or other conductor can destroy static-sensitive
devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic
device exposed to electrostatic discharge (ESD) may not appear to be affected at all and can work
perfectly throughout a normal cycle. The device may function normally for a while, but it has been
degraded in the internal layers, reducing its life expectancy.
Networks built into many integrated circuits provide some protection, but in many cases, the
discharge contains enough power to alter device parameters or melt silicon junctions.
Generating Static
The following table shows that:
Different activities generate different amounts of static electricity.
●
Static electricity increases as humidity decreases.
●
Relative Humidity
Event 55% 40% 10%
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPs* from plastic tube
7,500 V
3,000 V
400 V
400 V
15,000 V
5,000 V
800 V
700 V
35,000 V
12,000 V
6,000 V
2,000 V
42 Chapter 6 Routine Care and Disassembly Preparation
Removing DIPs* from vinyl tray
2,000 V
4,000 V
11,500 V
Removing DIPs* from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
*These are then multi-packaged inside plastic tubes, trays, or Styrofoam.
3,500 V
7,000 V
5,000 V
NOTE: 700 volts can degrade a product.
Preventing Electrostatic Damage to Equipment
Many electronic components are sensitive to ESD. Circuitry design and structure determine the
degree of sensitivity. The following packaging and grounding precautions are necessary to prevent
damage to electric components and accessories.
To avoid hand contact, transport products in static-safe containers such as tubes, bags, or
●
boxes.
Protect all electrostatic parts and assemblies with conductive or approved containers or
●
packaging.
Keep electrostatic sensitive parts in their containers until they arrive at static-free stations.
●
Place items on a grounded surface before removing them from their container.
●
5,000 V
20,000 V
11,000 V
14,500 V
26,500 V
21,000 V
Always be properly grounded when touching a sensitive component or assembly.
●
Avoid contact with pins, leads, or circuitry.
●
Place reusable electrostatic-sensitive parts from assemblies in protective packaging or
●
conductive foam.
Personal Grounding Methods and Equipment
Use the following equipment to prevent static electricity damage to equipment:
● Wrist straps are flexible straps with a maximum of one-megohm ± 10% resistance in the ground
cords. To provide proper ground, a strap must be worn snug against bare skin. The ground cord
must be connected and fit snugly into the banana plug connector on the grounding mat or
workstation.
Heel straps/Toe straps/Boot straps can be used at standing workstations and are compatible
●
with most types of shoes or boots. On conductive floors or dissipative floor mats, use them on
both feet with a maximum of one-megohm ± 10% resistance between the operator and ground.
Static Shielding Protection Levels
Method Voltage
Antistatic plastic
Carbon-loaded plastic
1,500
7,500
Metallized laminate
15,000
Electrostatic Discharge Information 43
Grounding the Work Area
To prevent static damage at the work area, use the following precautions:
● Cover the work surface with approved static-dissipative material. Provide a wrist strap connected
to the work surface and properly grounded tools and equipment.
● Use static-dissipative mats, foot straps, or air ionizers to give added protection.
● Handle electrostatic sensitive components, parts, and assemblies by the case or PCB laminate.
Handle them only at static-free work areas.
● Turn off power and input signals before inserting and removing connectors or test equipment.
● Use fixtures made of static-safe materials when fixtures must directly contact dissipative
surfaces.
● Keep work area free of nonconductive materials such as ordinary plastic assembly aids and
Styrofoam.
Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive.
●
Recommended Materials and Equipment
Materials and equipment that are recommended for use in preventing static electricity include:
Antistatic tape
●
Antistatic smocks, aprons, or sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Conductive foam
●
Conductive tabletop workstations with ground cord of one-megohm +/- 10% resistance
●
Static-dissipative table or floor mats with hard tie to ground
●
Field service kits
●
Static awareness labels
●
Wrist straps and footwear straps providing one-megohm +/- 10% resistance
●
Material handling packages
●
Conductive plastic bags
●
Conductive plastic tubes
●
Conductive tote boxes
●
Opaque shielding bags
●
Transparent metallized shielding bags
●
Transparent shielding tubes
●
44 Chapter 6 Routine Care and Disassembly Preparation
Operating Guidelines
To prevent overheating and to help prolong the life of the computer:
Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and
●
cold.
Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all
●
vented sides of the computer and above the monitor to permit the required airflow.
Never restrict the airflow into the computer by blocking any vents or air intakes. Do not place the
●
keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also
restricts airflow.
Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other foreign
●
matter can block the vents and limit the airflow. Be sure to unplug the computer before cleaning
the air vents.
Never operate the computer with the cover or side panel removed.
●
Do not stack computers on top of each other or place computers so near each other that they
●
are subject to each other’s re-circulated or preheated air.
If the computer is to be operated within a separate enclosure, intake and exhaust ventilation
●
must be provided on the enclosure, and the same operating guidelines listed above will still
apply.
Keep liquids away from the computer and keyboard.
●
Never cover the ventilation slots on the monitor with any type of material.
●
Install or enable power management functions of the operating system or other software,
●
including sleep states.
Routine Care
General Cleaning Safety Precautions
1. Never use solvents or flammable solutions to clean the computer.
2. Never immerse any parts in water or cleaning solutions; apply any liquids to a clean cloth and
then use the cloth on the component.
3. Always unplug the computer when cleaning with liquids or damp cloths.
4. Always unplug the computer before cleaning the keyboard, mouse, or air vents.
5. Disconnect the keyboard before cleaning it.
6. Wear safety glasses equipped with side shields when cleaning the keyboard.
Cleaning the Computer Case
Follow all safety precautions in General Cleaning Safety Precautions on page 45 before cleaning the
computer.
Operating Guidelines 45
To clean the computer case, follow the procedures described below:
To remove light stains or dirt, use plain water with a clean, lint-free cloth or swab.
●
For stronger stains, use a mild dishwashing liquid diluted with water. Rinse well by wiping it with
●
a cloth or swab dampened with clear water.
For stubborn stains, use isopropyl (rubbing) alcohol. No rinsing is needed as the alcohol will
●
evaporate quickly and not leave a residue.
After cleaning, always wipe the unit with a clean, lint-free cloth.
●
Occasionally clean the air vents on the computer. Lint and other foreign matter can block the
●
vents and limit the airflow.
Cleaning the Keyboard
Follow all safety precautions in General Cleaning Safety Precautions on page 45 before cleaning the
keyboard.
To clean the tops of the keys or the keyboard body, follow the procedures described in
Computer Case on page 45.
When cleaning debris from under the keys, review all rules in
on page 45 before following these procedures:
CAUTION: Use safety glasses equipped with side shields before attempting to clean debris from
under the keys.
Visible debris underneath or between the keys may be removed by vacuuming or shaking.
●
Canned, pressurized air may be used to clean debris from under the keys. Caution should be
●
used as too much air pressure can dislodge lubricants applied under the wide keys.
If you remove a key, use a specially designed key puller to prevent damage to the keys. This
●
tool is available through many electronic supply outlets.
CAUTION: Never remove a wide leveled key (like the space bar) from the keyboard. If these
keys are improperly removed or installed, the keyboard may not function properly.
Cleaning under a key may be done with a swab moistened with isopropyl alcohol and squeezed
●
out. Be careful not to wipe away lubricants necessary for proper key functions. Use tweezers to
remove any fibers or dirt in confined areas. Allow the parts to air dry before reassembly.
Cleaning the Monitor
Cleaning the
General Cleaning Safety Precautions
Wipe the monitor screen with a clean cloth moistened with water or with a towelette designed for
●
cleaning monitors. Do not use sprays or aerosols directly on the screen; the liquid may seep into
the housing and damage a component. Never use solvents or flammable liquids on the monitor.
To clean the monitor body follow the procedures in
●
46 Chapter 6 Routine Care and Disassembly Preparation
Cleaning the Computer Case on page 45.
Cleaning the Mouse
Before cleaning the mouse, ensure that the power to the computer is turned off.
● Clean the mouse ball by first removing the retaining plate and the ball from the housing. Pull out
any debris from the ball socket and wipe the ball with a clean, dry cloth before reassembly.
● To clean the mouse body, follow the procedures in
Service Considerations
Listed below are some of the considerations that you should keep in mind during the disassembly and
assembly of the computer.
Power Supply Fan
The power supply fan is a variable-speed fan based on the temperature in the power supply.
CAUTION: The cooling fan is always on when the computer is in the “On” mode. The cooling fan is
off when the computer is in “Standby,” “Suspend,” or “Off” modes.
You must disconnect the power cord from the power source before opening the computer to prevent
system board or component damage.
Tools and Software Requirements
To service the computer, you need the following:
Torx T-15 screwdriver (HP screwdriver with bits, PN 161946-001)
●
Torx T-15 screwdriver with small diameter shank (for certain front bezel removal)
●
Cleaning the Computer Case on page 45.
Screws
Flat-bladed screwdriver (may sometimes be used in place of the Torx screwdriver)
●
Phillips #2 screwdriver
●
Diagnostics software
●
HP tamper-resistant T-15 wrench (Smart Cover FailSafe Key, PN 166527-001) or HP tamper-
●
resistant bits (Smart Cover FailSafe Key, PN 166527-002)
The screws used in the computer are not interchangeable. They may have standard or metric threads
and may be of different lengths. If an incorrect screw is used during the reassembly process, it can
damage the unit. HP strongly recommends that all screws removed during disassembly be kept with
the part that was removed, then returned to their proper locations.
CAUTION: Metric screws have a black finish. U.S. screws have a silver finish and are used on hard
drives only.
CAUTION: As each subassembly is removed from the computer, it should be placed away from the
work area to prevent damage.
Service Considerations 47
Cables and Connectors
Most cables used throughout the unit are flat, flexible cables. These cables must be handled with
care to avoid damage. Apply only the tension required to seat or unseat the cables during insertion or
removal from the connector. Handle cables by the connector whenever possible. In all cases, avoid
bending or twisting the cables, and ensure that the cables are routed in such a way that they cannot
be caught or snagged by parts being removed or replaced.
CAUTION: When servicing this computer, ensure that cables are placed in their proper location
during the reassembly process. Improper cable placement can damage the computer.
Hard Drives
Handle hard drives as delicate, precision components, avoiding all physical shock and vibration. This
applies to failed drives as well as replacement spares.
● If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective
packaging and label the package “Fragile: Handle With Care.”
Do not remove hard drives from the shipping package for storage. Keep hard drives in their
●
protective packaging until they are actually mounted in the CPU.
Avoid dropping drives from any height onto any surface.
●
If you are inserting or removing a hard drive, turn off the computer. Do not remove a hard drive
●
while the computer is on or in standby mode.
Before handling a drive, ensure that you are discharged of static electricity. While handling a
●
drive, avoid touching the connector. For more information about preventing electrostatic
damage, refer to
Do not use excessive force when inserting a drive.
●
Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic
●
fields such as monitors or speakers.
Electrostatic Discharge Information on page 42
Lithium Coin Cell Battery
The battery that comes with the computer provides power to the real-time clock and has a minimum
lifetime of about three years.
See the appropriate removal and replacement chapter for the chassis you are working on in this
guide for instructions on the replacement procedures.
WARNING! This computer contains a lithium battery. There is a risk of fire and chemical burn if the
battery is handled improperly. Do not disassemble, crush, puncture, short external contacts, dispose
in water or fire, or expose it to temperatures higher than 140ºF (60ºC). Do not attempt to recharge the
battery.
NOTE: Batteries, battery packs, and accumulators should not be disposed of together with the
general household waste. In order to forward them to recycling or proper disposal, please use the
public collection system or return them to HP, their authorized partners, or their agents.
48 Chapter 6 Routine Care and Disassembly Preparation
7 Removal and Replacement Procedures
– Microtower Chassis
Adherence to the procedures and precautions described in this chapter is essential for proper service.
After completing all necessary removal and replacement procedures, run the Diagnostics utility to
verify that all components operate properly.
NOTE: Not all features listed in this guide are available on all computers.
Serviceability Features
The computers include features that make them easy to upgrade and service. A Torx T-15, Phillips,
or flat blade screwdriver is needed for many of the installation procedures described in this guide.
Preparation for Disassembly
1. Close any open software applications.
2. Exit the operating system.
3. Remove any diskette or compact disc from the computer.
4. Turn off the computer and any peripheral devices that are connected to it.
CAUTION: Turn off the computer before disconnecting any cables.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. In some systems the cooling fan is on
even when the computer is in the “Standby,” or “Suspend” modes. The power cord should
always be disconnected before servicing a unit.
5. Disconnect the power cord from the electrical outlet and then from the computer.
6. Disconnect all peripheral device cables from the computer.
NOTE: During disassembly, label each cable as you remove it, noting its position and routing.
Keep all screws with the units removed.
CAUTION: The screws used in the computer are of different thread sizes and lengths; using
the wrong screw in an application may damage the unit.
Serviceability Features 49
Access Panel
Description Spare part number
Access panel 674373-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 49).
2. Loosen the captive Torx screw (1) on the back panel that secures the panel to the computer.
3. Slide the side panel toward the back (2), and then pull it away from the computer.
NOTE: Lay the computer on its side to install internal parts.
To replace the access panel, reverse the removal steps.
50 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Front Bezel
Description Spare part number
Front bezel for use in EMEA region only 667849-001
Front bezel with optical drive door for use in Brazil 667849-201
Front bezel with for use in North American and Latin American regions 670692-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 49).
2. Remove the access panel (
Access Panel on page 50).
3. Press outward on the three latches (1) on the right side of the bezel.
4. Rotate the right side of the bezel off the chassis, and then remove the bezel from the chassis
(2).
To reinstall the front bezel, reverse the removal procedure.
Front Bezel 51
Memory
Description Spare part number
PC3-10600 for use in 3400 series models
4-GB 585157-001
2-GB 635803-001
1-GB 635802-001
PC3-12800 for use in 3500 series models
4-GB 671613-001
2-GB 671612-001
The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs).
DDR3-SDRAM DIMMs
The system board offers two memory sockets.
These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum
memory support, you can populate the system board with up to 8-GB of memory.
For proper system operation, the DDR3-SDRAM DIMMs must be:
industry-standard 240-pin
●
unbuffered non-ECC PC3-10600 DDR3-1333 MHz-compliant
●
1.5 volt DDR3-SDRAM DIMMs
●
The DDR3-SDRAM DIMMs must also:
support CAS latency 9 DDR3 1333 MHz (9-9-9 timing)
●
contain the mandatory JEDEC SPD information
●
In addition, the computer supports:
512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies
●
single-sided and double-sided DIMMs
●
● DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not
supported
NOTE: The system will not operate properly if you install unsupported DIMMs.
52 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Populating DIMM Sockets
Populate the DIMM sockets in the following order: XMM1, XMM2 or Channel A, Channel B.
DIMM Socket Locations (HP Pro 3400 model shown)
Description Socket Color Insertion Order
XMM1 socket, Channel A (populate
first)
XMM2 socket, Channel A
NOTE: HP Pro 3505 models label
this connector as XMM3.
NOTE: A memory module must occupy the XMM1/Channel A socket.
Blue
NOTE: HP Pro 3400: Black
Blue
NOTE: HP Pro 3400: Black
1
2
The system will automatically operate in single channel mode, dual channel mode, or flex mode,
depending on how the DIMMs are installed.
The system will operate in single channel mode if the DIMM sockets are populated in one
●
channel only.
The system will operate in a higher-performing dual channel mode if the total memory capacity
●
of the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B.
The technology and device width can vary between the channels. For example, if Channel A is
populated with one 1-GB DIMM and Channel B is populated with one 2-GB DIMM, the system
will operate in dual channel mode.
The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A is
●
not equal to the total memory capacity of the DIMMs in Channel B. In flex mode, the channel
Memory 53
populated with the least amount of memory describes the total amount of memory assigned to
dual channel and the remainder is assigned to single channel. For optimal speed, the channels
should be balanced so that the largest amount of memory is spread between the two channels.
If one channel will have more memory than the other, the larger amount should be assigned to
Channel A. For example, if you are populating the sockets with one 2-GB DIMM, and one 1-GB
DIMM, Channel A should be populated with the 2-GB DIMM, and Channel B should be
populated with the 1-GB DIMM. With this configuration, 2 GB will run as dual channel and 1 GB
will run as single channel.
In any mode, the maximum operational speed is determined by the slowest DIMM in the system.
●
The system will automatically operate in single channel mode, dual channel mode, or flex mode,
depending on how the DIMMs are installed.
Removing Memory Modules
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power
to drain before adding or removing memory modules. Regardless of the power-on state, voltage is
always supplied to the memory modules as long as the computer is plugged into an active AC outlet.
Adding or removing memory modules while voltage is present may cause irreparable damage to the
memory modules or system board.
The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is
important to use memory modules with gold-plated metal contacts to prevent corrosion and/or
oxidation resulting from having incompatible metals in contact with each other.
Static electricity can damage the electronic components of the computer or optional cards. Before
beginning these procedures, ensure that you are discharged of static electricity by briefly touching a
grounded metal object.
When handling a memory module, be careful not to touch any of the contacts. Doing so may damage
the module.
1. Prepare the computer for disassembly (Preparation for Disassembly on page 49).
2. Remove the access panel (
3. Locate the memory module sockets on the system board.
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system
components to cool before touching.
4. Open both latches (1) of the memory module socket , and remove the memory module from the
socket (2).
Access Panel on page 50).
54 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
To install a memory module, reverse the removal procedures.
NOTE: A memory module can be installed in only one way. Match the notch on the module with the
tab on the memory socket.
A DIMM must occupy the XMM1 socket.
To create a dual-channel memory configuration, the memory capacity of Channel A must equal the
memory capacity of Channel B.
Memory 55
Expansion Cards
Description Spare part number
Graphics adapters for use in models without Windows 8
AMD Radeon HD 7570 2-GB DDR3 FH PCIe x16 Card for use in all models 679219-001
AMD Radeon HD 7450 1-GB DDR3 FH PCIe x16 Card for use in all models 679218-001
AMD Radeon HD 7350 512MB DDR3 FH PCIe x16 Card for use in all models 676356-001
AMD Radeon HD 6570 2GB DDR3 FH PCIe x16 Card for use only in 3400/3405/3410 models 638406-001
ATI Radeon HD 6450 1-GB graphics adapter for use only in 3400/3405 models 638132-001
ATI Radeon HD 6450 512-MB graphics adapter for use only in 3400/3405/3410 models 647449-001
AMD Radeon HD 6350 512MB DDR3 FH PCIe x16 Card for use only in 3400/3405 models 671728-001
nVidia GeForce GT640 3-GB graphics adapter, full height for use only in HP Pro 3500/3505
models
nVidia GeForce GT630 2-GB graphics adapter, full height for use only in HP Pro 3500/3505
models
nVidia GeForce GT620 1-GB graphics adapter, full height for use only in HP Pro 3500/3505
models
nVidia GeForce GT530 2-GB graphics adapter, full height for use in 3400/3405/3500/3505 (not for
3410 models)
nVidia GeForce GT405 512-MB graphics adapter for use in 3400/3405 models 657108-001
nVidia GeForce GT520 1-GB graphics adapter, full height for use in 3400/3405/3500/3505 (not for
3410 models)
Graphics adapters for use in models with Windows 8
AMD Radeon HD 7570 2-GB DDR3 FH PCIe x16 Card for use in 3500/3505/3510 models 701403-001
AMD Radeon HD 7450 1-GB DDR3 FH PCIe x16 Card for use in 3500/3505/3510 models 701402-001
AMD Radeon HD 7350 512MB DDR3 FH PCIe x16 Card for use in 3500/3505/3510 models 701401-001
nVidia GeForce GT630 2-GB graphics adapter, full height for use in 3500/3505/3510 models 701405-001
nVidia GeForce GT620 1-GB graphics adapter, full height for use in 3500/3505/3510 models 701404-001
WLAN modules:
687226-001
687580-001
687579-001
657106-001
657399-001
Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter for use in models with Windows 8 634906-001
Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter 701396-001
Atheros AR9462 802.11b/g/n WiFi Adapter 701398-001
Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter for use in models with
Windows 8
The computer has the following expansion slots:
All models except for 3410 have the following expansion slots:
56 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
701399-001
Slot Type Number of Slots
PCI Express x1 slots 3
PCI Express x16 slots 1
MiniPCI slot 1
Model 3410 expansion slots:
Slot Type Number of Slots
PCI 2.3 slots. Can accommodate an expansion card up to 17.46 cm
(6.875 inches) in length.
PCI Express x1 slots 1
PCI Express x16 slots 1
2
All model expansion slot locations (except model 3410; model 3400 shown):
Item Description
PCIe X16 PCI Express x16 expansion slot
PCIe x1 PCIe x1 expansion slot
PCIe x1 PCIe x1 expansion slot
PCIe x1 PCIe x1 expansion slot
Mini PCIe Mini PCIe slot (WLAN module)
Expansion Cards 57
Expansion slot locations model 3410:
NOTE: Board appearance and color may vary.
NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16
expansion slot.
Item Description
PCIe X16 PCI Express x16 expansion slot
PCIe x1 PCIe x1 expansion slot
PCI PCI expansion slot
PCI PCI expansion slot
NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16
expansion slot.
To remove, replace, or add an expansion card:
1. Prepare the computer for disassembly (
2. Remove the access panel (
Access Panel on page 50).
Preparation for Disassembly on page 49).
3. Locate the correct vacant expansion socket on the system board and the corresponding
expansion slot on the back of the computer chassis.
58 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
4. On the rear of the computer, a slot cover lock secures the expansion card brackets in place.
Remove the screw from the slot cover lock then slide the slot cover lock up to remove it from the
chassis.
5. Before installing an expansion card, remove the expansion slot cover or the existing expansion
card.
NOTE: Before removing an installed expansion card, disconnect any cables that may be
attached to the expansion card.
a. If you are installing an expansion card in a vacant socket, you must use a flat blade
screwdriver to pry out the metal shield on the rear panel that covers the expansion slot. Be
sure to remove the appropriate shield for the expansion card you are installing.
Expansion Cards 59
b. If you are removing a PCI Express x1 card, hold the card at each end and carefully rock it
back and forth until the connectors pull free from the socket. Be sure not to scrape the card
against the other components.
c. If you are removing a PCI Express x16 card, pull the retention arm on the back of the
expansion socket away from the card and carefully rock the card back and forth until the
connectors pull free from the socket. Be sure not to scrape the card against the other
components.
6. Store the removed card in anti-static packaging.
7. If you are not installing a new expansion card, install an expansion slot cover to close the open
slot.
CAUTION: After removing an expansion card, you must replace it with a new card or
expansion slot cover for proper cooling of internal components during operation.
60 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
8. To install a new expansion card, hold the card just above the expansion socket on the system
board then move the card toward the rear of the chassis so that the bottom of the bracket on the
card slides into the small slot on the chassis. Press the card straight down into the expansion
socket on the system board.
NOTE: When installing an expansion card, press firmly on the card so that the whole
connector seats properly in the expansion card slot.
9. Replace the slot cover lock and secure it in place with the screw that was previously removed.
10. Connect external cables to the installed card, if needed. Connect internal cables to the system
board, if needed.
11. Reconfigure the computer, if necessary. Refer to
Computer Setup (F10) Utility on page 7 for
instructions on using Computer Setup.
Expansion Cards 61
Cable Management
Always follow good cable management practices when working inside the computer.
Keep cables away from major heat sources like the heat sink.
●
Do not jam cables on top of expansion cards or memory modules. Printed circuit cards like these
●
are not designed to take excessive pressure on them.
Some flat ribbon cables come prefolded. Never change the folds on these cables.
●
Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius.
●
Never crease a SATA data cable.
●
Do not rely on components like the drive cage, power supply, or computer cover to push cables
●
down into the chassis. Always position the cables to lay properly by themselves.
When removing the power supply power cable from the P1 connector on the system board, always
follow these steps:
1. Squeeze on the top of the retaining latch attached to the cable end of the connector (1).
2. Grasp the cable end of the connector and pull it straight up (2).
CAUTION: Always pull the connector - NEVER pull on the cable. Pulling on the cable could
damage the cable and result in a failed power supply.
62 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Cable Connections
System board connectors are color-coded to make it easier to find the proper connection.
Connector Name Connector Color Description
ATX_POWER white Power supply, 24-pin
ATX_CPU white Power supply, 4-pin
SYS_FAN (HP Pro
3400/3405/3410/3500)
SYS_FAN1 (HP Pro 3505,
3515)
CPU_FAN (HP Pro
3400/3405/3500)
CPU_FAN1 (HP Pro 3410,
3515)
INT_SPKR white Speaker (HP Pro 3500/3400/3405
F_PANEL black Power switch
F_AUDIO yellow Front I/O audio
CARD_READER black HP Pro 3505: Media card reader
F_USB1 white HP Pro 3400/3410/3500/3505: Media
F_USB2 white HP Pro 3400/3410/3500/3505/3515:
brown Chassis fan
white Heat sink fan
only)
card reader
HP Pro 3405: Front I/O USB
Front I/O USB
HP Pro 3405: Media card reader
F_USB3 white HP Pro 3400/3410: Front I/O USB
HP Pro 3515: Media card reader
F_USB4 white HP Pro 3405:Front I/O USB
F_USB30_1 Blue HP Pro 3515: Internal USB 3.0
connector
SATA0 dark blue Primary hard drive
SATA1 white Primary optical drive
SATA2 light blue Second hard drive
SATA3 orange Second optical drive
Cable Management 63
Drives
The computer supports up to three drives that may be installed in various configurations.
Description Spare part number
16X SATA DVD±RW drive 581600-001
6X SATA DVD-ROM drive (not for Brazil) 581599-001
2 TB hard drive, 7200 rpm for use in all 3500/3505/3515 models 616608-001
2 TB hard drive, 5400 rpm for use in all models without Windows 8 613210-001
1.5 TB, 7200 rpm hard drive for use in all models 613209-001
1.5 TB, 5400 rpm hard drive for use in all models except 3410 without Windows 8 652272-001
1 TB hard drive for use in all models 667719-001
750 GB hard drive for use in 3400/3405/3410 models 632938-001
500 GB hard drive for use in all models 667720-001
250 GB hard drive for use in all models 621419-001
Item Description
1 Optical drive
2 Optical drive or media card reader
3 Hard drive (internal)
This section describes the procedure for replacing or upgrading the storage drives. A Torx T-15
screwdriver is needed to remove and install the guide screws on a drive.
64 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Installing Additional Drives
When installing drives, follow these guidelines:
● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA
connector on the system board labeled SATA0.
● Connect an optical drive to the light blue SATA connector on the system board labeled SATA2.
● Connect a media card reader to:
HP Pro 3400/3410/3500: F_USB1 system board connector
◦
HP Pro 3405: F_USB2 system board connector
◦
HP Pro 3505: CARD_READER system board connector
◦
HP Pro 3515: F_USB3 system board connector
◦
● The power cables for the SATA drives connect directly to the power supply. The primary hard
drive connects to the power connector labeled P4. the primary optical drive connects to the
power connector labeled P3.
The system does not support Parallel ATA (PATA) optical drives or PATA hard drives.
●
CAUTION: To prevent loss of work and damage to the computer or drive:
If you are inserting or removing a drive, shut down the operating system properly, turn off the
computer, and unplug the power cord. Do not remove a drive while the computer is on or in standby
mode.
Before handling a drive, ensure that you are discharged of static electricity. While handling a drive,
avoid touching the connector. For more information about preventing electrostatic damage, refer to
Electrostatic Discharge Information on page 42.
Handle a drive carefully; do not drop it.
Do not use excessive force when inserting a drive.
Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic fields
such as monitors or speakers.
If a drive must be mailed, place the drive in a bubble-pack mailer or other protective packaging and
label the package “Fragile: Handle With Care.”
System Board Drive Connections
Refer to the following illustration and table to identify the system board drive connectors.
System Board Drive Connections (HP Pro 3400 shown)
Drives 65
System Board Drive Connections
System Board Connector System Board Label Color
SATA0 SATA0 dark blue
SATA1 SATA1 white
SATA2 SATA2 light blue
SATA3 SATA3 orange
Media Card Reader F_USB1 (HP Pro
3400/3410/3500)
white
black
System Board Drive Connections (HP Pro 3405 shown)
66 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
System Board Drive Connections – Model 3405 shown
System Board Connector System Board Label Color
SATA1 SATA1 dark blue
SATA2 SATA2 white
SATA3 SATA3 light blue
SATA4 SATA4 orange
Media Card Reader F_USB2 white
System Board Drive Connections (HP Pro 3505)
Drives 67
System Board Drive Connections – Model 3505
System Board Connector System Board Label Color
SATA1 SATA1 dark blue
SATA2 SATA2 white
SATA3 SATA3 light blue
SATA4 SATA4 orange
Media Card Reader CARD_READER (3505) black
68 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
System Board Drive Connections – Model 3515
System Board Connector System Board Label Color
SATA0 SATA0 dark blue
SATA1 SATA1 white
SATA2 SATA2 light blue
SATA3 SATA3 yellow
Front I/O F_USB2 white
Media Card Reader F_USB30_1 white
Drives 69
Removing an Optical Drive
CAUTION: All removable media should be taken out of a drive before removing the drive from the
computer.
To remove an optical drive:
1. Prepare the computer for disassembly (
2. Remove the access panel (
3. Remove the front bezel (
4. Disconnect the power and data cables (1) from the rear of the optical drive.
5. Remove the two Torx screws (2) that secure the drive to the computer.
6. Slide the drive out of the computer (3).
Access Panel on page 50).
Front Bezel on page 51).
Preparation for Disassembly on page 49).
To install an optical drive, reverse the removal procedures.
Removing a Hard Drive
NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so
that you can transfer the data to the new hard drive. Also, if you are replacing the primary hard drive,
make sure you have created a Recovery Disc Set to restore the operating system, software drivers,
and any software applications that were preinstalled on the computer.
1. Prepare the computer for disassembly (Preparation for Disassembly on page 49).
2. Remove the access panel (
3. Disconnect the power and data cables (1) from the rear of the hard drive.
4. Remove the four Torx screws (2) that secure the drive to the computer.
70 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Access Panel on page 50).
5. Slide the hard drive toward the bottom of the computer (3), and then remove it from the
computer..
To install a hard drive, reverse the removal procedures.
Drives 71
Front I/O and USB Panel Housing Assembly
Description Spare part number
Front I/O and USB assembly without card reader 667853-001
Front I/O and USB assembly with card reader 667852-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 49).
2. Remove the access panel (
Access Panel on page 50)
3. Lay the computer on its side with the front facing toward you.
4. Remove the front bezel (
Front Bezel on page 51).
5. Remove the cables from the metal clip built into the bottom of the chassis, and then unplug the
three cables that connect the assembly to the system board. The assembly cables connect to
the following system board connectors:
HP Pro 3400/3410
models
F_AUDIO – yellow
connector
F_USB2 – white
connector
F_USB3 – white
connector
HP Pro 3405
models
F_AUDIO – yellow
connector
F_USB1 – white
connector
F_USB4 – white
connector
HP Pro 3500
models
F_AUDIO – yellow
connector
F_USB1 – white
connector
F_USB2 – white
connector
HP Pro 3505
models
F_AUDIO – yellow
connector
F_USB2 – white
connector
SPDIF_OUT1 –
white connector
HP Pro 3515
models
F_AUDIO – yellow
connector
F_USB2 – white
connector
F_USB30_1 – blue
connector
72 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
6. Push in on the lever to the left of the assembly.
7. Pull the assembly outward away from the front of the chassis while guiding the cables through
the hole in the chassis.
To install the housing assembly, reverse the removal procedures.
When installing the assembly, note that some cables have two separate connectors that plug into the
same system board.
Front I/O and USB Panel Housing Assembly 73
Power Switch/LED Assembly
Description Spare part number
Power switch/LED assembly 667850-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 49).
2. Remove the access panel (
3. Remove the front bezel (
4. Remove the optical drive (
5. Disconnect the braided cables from the black system board connector labeled F_PANEL (1).
6. Remove the cable from the metal clip (2) built into the computer.
7. From the inside of the computer, push up on the tab on the bottom of the assembly (3) to
disengage it from the computer.
Access Panel on page 50).
Front Bezel on page 51).
Removing an Optical Drive on page 70).
74 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
8. Pull the power switch away from the chassis while guiding the wires through the hole in the
chassis.
To install the power switch/LED assembly, reverse the removal procedures.
Power Switch/LED Assembly 75
System Fan
Description Spare part number
Chassis fan for use in all models except for 3410 657103-001
Chassis fan for use in 3410 models (Brazil) 514238-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 49).
434645-001
2. Remove the access panel (
Access Panel on page 50).
3. Lay the computer on its side with the rear facing toward you.
4. Remove the three Phillips screws that secure the fan to the chassis.
NOTE: System board appearance may vary.
76 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
5. From the inside of the computer, disconnect the cable from the red/brown system board
connector labeled SYS_FAN (1), pull the fan into the chassis until it clears the chassis lip, and
then lift it out of the chassis (2).
NOTE: On some models the connector label is SYS_FAN1.
To install the fan, reverse the removal procedures.
System Fan 77
Fan Sink Assembly
Description Spare part number
Fan sink for use in models with Intel processors 667727-001
Fan sink for use in models with AMD processors 657402-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 49).
2. Remove the access panel (
3. Disconnect the fan sink cable from the white system board connector labeled CPU FAN (1).
NOTE: On AMD models the connector label is CPU_FAN1.
4. Loosen the four captive Torx screws (2) that secure the fan sink to the system board.
5. Lift the heat sink from the processor (3) and set it on its side to keep from contaminating the
work area with thermal grease.
Access Panel on page 50).
CAUTION: Heat sink retaining screws should be tightened in diagonally opposite pairs (as in an X)
to evenly seat the heat sink to the processor. This is especially important as the pins on the socket
are very fragile and any damage to them may require replacing the system board.
When reinstalling an existing heat sink, make sure that its bottom has been cleaned with an alcohol
wipe and fresh thermal grease has been applied to the top of the processor. New heat sinks come
from the factory with fresh thermal grease already applied.
78 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Processor
HP Pro 3400/3410/3500 models use Intel processors. HP Pro 3405/3505/3515 models use AMD
processors.
Description Spare part number
Intel Core i7 processors
3770, 3.4 GHz, 8-MB L3 cache (use only in 3500 models) 688164-001
2600S, 2.7 GHz, 8-MB L3 cache (use only in 3400/3500 models) 638419-001
2600, 3.4 GHz, 8-MB L3 cache (use only in 3400/3500 models) 638632-001
Intel Core i5 processors
3470, 3.2 GHz, 6-MB L3 cache (use only in 3500 models) 687943-001
2500, 3.3 GHz, 6-MB L3 cache (use only in 3400/3410/3500 models) 638631-001
2400, 3.1 GHz, 6-MB L3 cache (use only in 3400/3410/3500 models) 638630-001
2320, 3.0 GHz, 6-MB L3 cache (use only in 3400/3500 models) 665121-001
2310, 2.9 GHz, 6-MB L3 cache (use only in 3400/3500 models) 657111-001
2300, 2.8 GHz, 6-MB L3 cache (use only in 3400/3500 models) 654601-001
Intel Core i3 processors
3240, 3.4 GHz, 3-MB L3 cache (use only in 3500 models) 688951-001
3220, 3.3 GHz, 3-MB L3 cache (use only in 3500 models) 688950-001
2130, 3.4 GHz, 3-MB L3 cache (use only in 3400/3500 models) 665120-001
2125, 3.3 GHz, 3-MB L3 cache (use only in 3400/3500 models) 677427-001
2120, 3.3 GHz, 3-MB L3 cache (use only in 3400/3500 models) 638629-001
2105, 3.1 GHz, 3-MB L3 cache (use only in 3400/3500 models) 655970-001
2100, 3.1 GHz, 3-MB L3 cache (use only in 3400/3410/3500 models) 638628-001
Intel Pentium Dual-Core processors
G870, 3.1 GHz, 3-MB L3 cache (use only in 3500 models) 691936-001
G860, 3.0 GHz, 3-MB L3 cache (use only in 3400/3500 models) 665123-001
G850, 2.9 GHz, 3-MB L3 cache (use only in 3400/3500 models) 655973-001
G840, 2.8 GHz, 3-MB L3 cache (use only in 3400/3500 models) 655972-001
G645, 2.9 GHz, 3-MB L3 cache (use only in 3500 models) 704228-001
G640, 2.8 GHz, 3-MB L3 cache (use only in 3500 models) 691935-001
G630, 2.7 GHz, 3-MB L3 cache (use only in 3400/3410/3500 models) 665122-001
G620, 2.6 GHz, 3-MB L3 cache (use only in 3400/3410/3500 models) 655971-001
Intel Celeron processors:
G550, 2.6 GHz, 2-MB L3 cache (use only in 3500 models) 691934-001
G540, 2.5 GHz, 2-MB L3 cache (use only in 3400/3410/3500 models) 665119-001
Processor 79
Description Spare part number
G530, 2.4 GHz, 2-MB L3 cache (use only in 3400/3410/3500 models) 665117-001
G440, 1.6 GHz, 1-MB L3 cache (use only in 3400/3410 models without Windows 8) 665467-001
AMD A-Series Advanced Processing Units (APU); not for use in Brazil:
A10-5800K, 3.8 GHz, 4-MB L2 cache; Radeon HD7660D graphics core (use only in 3515 models) 701408-001
A10-5700, 3.4 GHz, 4-MB L2 cache; Radeon HD7660D graphics core (use only in 3515 models) 701407-001
A8-5600K, 3.6 GHz, 1-MB L2 cache; Radeon HD7560D graphics core (use only in 3515 models) 701412-001
A8-5500, 3.2 GHz, 1-MB L2 cache; Radeon HD7560D graphics core (use only in 3515 models) 701411-001
A8-3870 (3.0 GHz, 4-MB L2 cache, 65W; Radeon HD6550D graphics core) for use only in HP Pro
3505 models
A8-3820 (2.5 GHz, 4-MB L2 cache, 65W; Radeon HD6550D graphics core) for use only in HP Pro
3505 models
A8-3800 (2.4 GHz, 4-MB L2 cache, 65W; Radeon HD6550D graphics core) 667723-001
A8-3550 (2.8 GHz, 4-MB L2 cache, 65W; Radeon HD6550D graphics core) 667721-001
A6-5400K, 3.6 GHz, 1-MB L2 cache; Radeon HD7540D graphics core (use only in 3515 models) 701410-001
A6-3670 (2.7 GHz, 4-MB L2 cache, 100W; Radeon HD6550D graphics core) for use only in HP
Pro 3505 models
A6-3650 (2.6 GHz, 4-MB L2 cache, 100W; Radeon HD6550D graphics core) 667722-001
A6-3620 (2.2 GHz, 4-MB L2 cache, 65W; Radeon HD6350D graphics core) 671608-001
A6-3600 (2.1 GHz, 4-MB L2 cache, 65W; Radeon HD6530D graphics core) 667724-001
A4-5300, 3.4 GHz, 1-MB L2 cache; Radeon HD7480D graphics core (use only in 3515 models) 701409-001
A4-3420 (2.8 GHz, 4-MB L2 cache, 65W; Radeon HD6530D graphics core) for use only in HP Pro
3505 models
A4-3400 (2.7 GHz, 4-MB L2 cache, 65W; Radeon HD6530D graphics core) 667725-001
E2-3200 (2.4 GHz, 1-MB L2 cache, 65W; Radeon HD6370D graphics core) 667726-001
671611-001
671610-001
671609-001
680937-001
CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile and
handling them could cause irreparable damage. Once pins are damaged it may be necessary to
replace the system board.
CAUTION: The heat sink must be installed within 24 hours of installing the processor to prevent
damage to the processor’s solder connections.
1. Prepare the computer for disassembly (Preparation for Disassembly on page 49).
2. Remove the access panel (
Access Panel on page 50).
3. Lay the computer on its side with the rear facing toward you.
4. Remove the fan sink
Fan Sink Assembly on page 78).
80 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
5. If removing an AMD processor, skip to step 6. If removing an Intel processor, rotate the locking
lever to its full open position (1), raise and rotate the microprocessor retainer to its full open
position (2), and then carefully lift the processor from the socket (3).
6. If removing an AMD processor, rotate the locking lever to its full open position (1), and then
carefully lift the processor from the socket (2).
CAUTION: Heat sink retaining screws should be tightened in diagonally opposite pairs (as in an X)
to evenly seat the heat sink on the processor. This is especially important as the pins on the socket
are very fragile and any damage to them may require replacing the system board.
NOTE: After installing a new processor onto the system board, always update the system ROM to
ensure that the latest version of the BIOS is being used on the computer. The latest system ROM
BIOS can be found on the Web at:
http:\\h18000.www1.hp.com/support/files.
Processor 81
Power Supply
Description Spare part number
Power supply, 300W (Active PFC; not for use in Brazil) 656721-001
Power supply, 300W 664862-001
WARNING! Voltage is always present on the system board when the computer is plugged into an
active AC outlet. To avoid possible personal injury and damage to the equipment the power cord
should be disconnected from the computer and/or the AC outlet before opening the computer.
NOTE: When installing a new power supply, be sure to set the red switch to the setting (230 V or
115 V) appropriate for the country in which the computer is used. Spare power supplies normally
arrive set for 230 V.
1. Prepare the computer for disassembly (Preparation for Disassembly on page 49).
689005-001
692096-001
2. Remove the access panel (
Access Panel on page 50).
3. Disconnect all power cables from the mass storage devices and from the system board
connectors labeled ATX_CPU and PWR.
4. From the rear of the computer, remove the four Torx screws that secure the power supply to the
chassis.
5. Inside of the unit, press the power supply release latch on the chassis base (1).
82 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
6. Slide the power supply toward the front of the computer (2), then lift the power supply out of the
computer (3).
To install the power supply, reverse the removal procedure.
System Board
NOTE: All system board spare part kits include replacement thermal material.
Description Spare part number
System board for use in 3400 models (Intel) 660281-001
System board for use in 3405 models (AMD) 660155-001
System board for use in 3410 models (Intel) 665223-001
System board for use in 3500 models (Intel) 687577-001
System board for use in 3500 models (Intel) and Windows 8 with no Digital Product Key (DPK) 701413-001
System board for use in 3500 models (Intel) and Windows 8 Standard 701413-501
System board for use in 3500 models (Intel) and Windows 8 Professional 701413-601
System board for use in 3505 models (AMD) 687578-001
System board for use in 3505 models (AMD) and Windows 8 with no Digital Product Key (DPK) 701022-001
System board for use in 3505 models (AMD) and Windows 8 Standard 701022-501
System board for use in 3505 models (AMD) and Windows 8 Professional 701022-601
System board for use in 3515 models (AMD) and Windows 8 with no Digital Product Key (DPK) 700846-001
System board for use in 3515 models (AMD) and Windows 8 Standard 700846-501
System board for use in 3515 models (AMD) and Windows 8 Professional 700846-601
System Board 83
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
Memory modules
●
Processor
●
Expansion cards
●
To remove the system board:
1. Prepare the computer for disassembly (
2. Remove the access panel (
3. Remove the front bezel (
4. Remove any expansion cards (
Access Panel on page 50).
Front Bezel on page 51).
Expansion Cards on page 56).
Preparation for Disassembly on page 49).
5. Disconnect all cables from the system board.
6. Remove the six screws that secure the system board to the chassis.
NOTE: HP Pro 3405/3505 model system boards are secured with eight screws.
7. Slide the system board toward the front of the chassis, and then lift it up and out of the chassis.
To install the system board, reverse the removal procedure.
NOTE: When replacing the system board, you must also change the chassis serial number in the
BIOS.
NOTE: After installing a new system board, always update the system ROM to ensure that the
latest version of the BIOS is being used on the computer. The latest system ROM BIOS can be found
http:\\h18000.www1.hp.com/support/files.
at:
84 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Battery
The battery that comes with your computer provides power to the real-time clock and has a lifetime of
about three years. When replacing the battery, use a battery equivalent to the battery originally
installed on the computer. The computer comes with a 3-volt lithium coin cell battery.
NOTE: The lifetime of the lithium battery can be extended by plugging the computer into a live AC
wall socket. The lithium battery is only used when the computer is NOT connected to AC power.
WARNING! This computer contains an internal lithium manganese dioxide battery. There is a risk of
fire and burns if the battery is not handled properly. To reduce the risk of personal injury:
❑
❑
❑
❑
CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings.
When the battery is removed or replaced, the CMOS settings will be cleared.
NOTE: Batteries, battery packs, and accumulators should not be disposed of together with the
general household waste. In order to forward them to recycling or proper disposal, please use the
public collection system or return them to HP, its authorized partners, or its agents.
Do not attempt to recharge the battery.
Do not expose to temperatures higher than 60°C (140°F)
Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Replace the battery only with the HP/Compaq spare designated for this product.
CAUTION: Static electricity can damage the electronic components of the computer or optional
equipment. Before beginning these procedures, ensure that you are discharged of static electricity by
briefly touching a grounded metal object.
1. Prepare the computer for disassembly (Preparation for Disassembly on page 49).
2. Remove the access panel (
NOTE: It may be necessary to remove an expansion card to gain access to the battery.
3. Locate the battery and battery holder on the system board.
4. To release the battery from its holder, squeeze the metal clamp that extends above one edge of
the battery. When the battery pops up, lift it out (1).
Access Panel on page 50).
Battery 85
5. To insert the new battery, slide one edge of the replacement battery under the holder’s lip with
the positive side up (2). Push the other edge down until the clamp snaps over the other edge of
the battery.
6. Replace the computer access panel.
7. Plug in the computer and turn on power to the computer.
8. Reset the date and time, your passwords, and any special system setups, using Computer
Setup. Refer to
Computer Setup (F10) Utility on page 7.
86 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
8 Removal and Replacement Procedures
– Small Form Factor (SFF) Chassis
Adherence to the procedures and precautions described in this chapter is essential for proper service.
After completing all necessary removal and replacement procedures, run the Diagnostics utility to
verify that all components operate properly.
NOTE: Not all features listed in this guide are available on all computers.
Preparation for Disassembly
See Routine Care and Disassembly Preparation on page 42 for initial safety procedures.
1. Remove/disengage any security devices that prohibit opening the computer.
2. Close any open software applications.
3. Exit the operating system.
4. Remove any compact disc or media card from the computer.
5. Turn off the computer and any peripheral devices that are connected to it.
CAUTION: Turn off the computer before disconnecting any cables.
Regardless of the power-on state, voltage is always present on the system board as long as the
system is plugged into an active AC outlet. In some systems the cooling fan is on even when the
computer is in the “Standby,” or “Suspend” modes. The power cord should always be
disconnected before servicing a unit.
6. Disconnect the power cord from the electrical outlet and then from the computer.
7. Disconnect all peripheral device cables from the computer.
NOTE: During disassembly, label each cable as you remove it, noting its position and routing.
Keep all screws with the units removed.
CAUTION: The screws used in the computer are of different thread sizes and lengths; using
the wrong screw in an application may damage the unit.
Preparation for Disassembly 87
Access Panel
Description Spare part number
Access panel 656832-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 87).
2. If the computer is on a stand, remove the computer from the stand.
3. Remove the Torx screw that secures the access panel to the computer.
88 Chapter 8 Removal and Replacement Procedures – Small Form Factor (SFF) Chassis
4. Slide the access panel toward the back of the computer, and then pull it away from the
computer.
To install the access panel, reverse the removal procedure.
Access Panel 89
Front Bezel
Description Spare part number
Front bezel 656835-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 87).
2. Remove the access panel (
3. Lift up the three tabs on the top of the bezel.
Access Panel on page 88).
4. Rotate the bezel off the chassis.
To install the front bezel, reverse the removal procedure.
90 Chapter 8 Removal and Replacement Procedures – Small Form Factor (SFF) Chassis
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