Maintenance & Service Guide
HP Pro 3400 Microtower Business PC
HP Pro 3405 Microtower Business PC
HP Pro 3410 Microtower Business PC
HP Pro 3410 Small Form Factor Business PC
© Copyright 2011 Hewlett-Packard
Development Company, L.P. The
information contained herein is subject to
change without notice.
Microsoft and Windows are trademarks of
Microsoft Corporation in the U.S. and other
countries.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
This document contains proprietary
information that is protected by copyright.
No part of this document may be
photocopied, reproduced, or translated to
another language without the prior written
consent of Hewlett-Packard Company.
Maintenance & Service Guide
HP Pro 3400 Microtower Business PC
HP Pro 3405 Microtower Business PC
HP Pro 3410 Microtower Business PC
HP Pro 3410 Small Form Factor Business
PC
First Edition (September 2011)
Document Part Number: 670580-001
About This Book
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii
iv About This Book
Table of contents
1 Product Features ............................................................................................................................................ 1
Feature Overview ................................................................................................................................. 1
Microtower Components ...................................................................................................................... 3
Small Form Factor Components .......................................................................................................... 4
2 Installing and Customizing the Software ...................................................................................................... 5
Installing the Operating System ........................................................................................................... 5
Downloading Microsoft Windows Updates ........................................................................................... 5
Installing or Upgrading Device Drivers (Windows systems) ................................................................. 6
Accessing Disk Image (ISO) Files ........................................................................................................ 6
Protecting the Software ........................................................................................................................ 6
3 Computer Setup (F10) Utility ......................................................................................................................... 7
Computer Setup (F10) Utilities ............................................................................................................. 7
Using Computer Setup (F10) Utilities .................................................................................. 8
Computer Setup—File ......................................................................................................... 9
Computer Setup—Storage ................................................................................................ 10
Computer Setup—Security ................................................................................................ 12
Computer Setup—Power ................................................................................................... 15
Computer Setup—Advanced ............................................................................................. 16
Recovering the Configuration Settings ............................................................................................... 17
4 Illustrated parts catalog ............................................................................................................................... 18
Microtower Chassis Spare Parts ........................................................................................................ 18
Computer Major Components ............................................................................................ 18
Cables ................................................................................................................................ 21
Misc Parts .......................................................................................................................... 22
Drives ................................................................................................................................. 23
Misc Boards ....................................................................................................................... 23
Sequential Part Number Listing ......................................................................................... 24
Small Form Factor (SFF) Chassis Spare Parts .................................................................................. 26
v
Computer major components ............................................................................................ 26
Cables ................................................................................................................................ 28
Misc Parts .......................................................................................................................... 29
Drives ................................................................................................................................. 30
Misc Boards ....................................................................................................................... 30
Sequential Part Number Listing ......................................................................................... 30
5 Serial ATA (SATA) Drive Guidelines and Features .................................................................................... 33
SATA Hard Drives .............................................................................................................................. 33
SATA Hard Drive Cables .................................................................................................................... 33
SATA Data Cable .............................................................................................................. 33
SMART ATA Drives ............................................................................................................................ 34
Hard Drive Capacities ........................................................................................................................ 34
6 Routine Care and Disassembly Preparation .............................................................................................. 35
Electrostatic Discharge Information .................................................................................................... 35
Generating Static ............................................................................................................... 35
Preventing Electrostatic Damage to Equipment ................................................................ 36
Personal Grounding Methods and Equipment ................................................................... 36
Grounding the Work Area .................................................................................................. 37
Recommended Materials and Equipment .......................................................................... 37
Operating Guidelines .......................................................................................................................... 38
Routine Care ...................................................................................................................................... 38
General Cleaning Safety Precautions ................................................................................ 38
Cleaning the Computer Case ............................................................................................ 38
Cleaning the Keyboard ...................................................................................................... 39
Cleaning the Monitor .......................................................................................................... 39
Cleaning the Mouse ........................................................................................................... 40
Service Considerations ...................................................................................................................... 40
Power Supply Fan ............................................................................................................. 40
Tools and Software Requirements .................................................................................... 40
Screws ............................................................................................................................... 40
Cables and Connectors ..................................................................................................... 41
Hard Drives ........................................................................................................................ 41
Lithium Coin Cell Battery ................................................................................................... 41
7 Removal and Replacement Procedures – Microtower Chassis ............................................................... 42
Serviceability Features ....................................................................................................................... 42
Preparation for Disassembly .............................................................................................................. 42
Access Panel ...................................................................................................................................... 43
vi
Front Bezel ......................................................................................................................................... 44
Memory .............................................................................................................................................. 45
DDR3-SDRAM DIMMs ...................................................................................................... 45
Populating DIMM Sockets ................................................................................................. 46
Removing Memory Modules .............................................................................................. 47
Expansion Cards ................................................................................................................................ 49
Cable Management ............................................................................................................................ 55
Cable Connections ............................................................................................................ 56
Drives ................................................................................................................................................. 57
Installing Additional Drives ................................................................................................. 58
System Board Drive Connections ..................................................................... 59
Removing an Optical Drive ............................................................................... 61
Removing a Hard Drive ..................................................................................... 61
Front I/O and USB Panel Housing Assembly ..................................................................................... 63
Power Switch/LED Assembly ............................................................................................................. 66
System Fan ........................................................................................................................................ 68
Fan Sink Assembly ............................................................................................................................. 70
Processor ........................................................................................................................................... 71
Power Supply ..................................................................................................................................... 75
System Board ..................................................................................................................................... 76
Battery ................................................................................................................................................ 77
8 Removal and Replacement Procedures – Small Form Factor (SFF) Chassis ......................................... 79
Preparation for Disassembly .............................................................................................................. 79
Access Panel ...................................................................................................................................... 80
Front Bezel ......................................................................................................................................... 82
Memory .............................................................................................................................................. 83
DDR3-SDRAM DIMMs ...................................................................................................... 83
Populating DIMM Sockets ................................................................................................. 84
Removing DIMMs .............................................................................................................. 85
Expansion Card .................................................................................................................................. 88
Cable Management ............................................................................................................................ 92
Cable Connections ............................................................................................................ 93
Drives ................................................................................................................................................. 94
Drive Positions ................................................................................................................... 94
Removing Drives ............................................................................................................... 95
Removing an Optical Drive ............................................................................... 95
Removing the Hard Drive .................................................................................. 97
Power Switch .................................................................................................................................... 101
Front USB Assembly ........................................................................................................................ 103
Fan Assembly ................................................................................................................................... 106
vii
Fan Sink ........................................................................................................................................... 108
Processor ......................................................................................................................................... 110
Power Supply ................................................................................................................................... 112
System Board ................................................................................................................................... 114
Battery .............................................................................................................................................. 116
Appendix A Connector Pin Assignments .................................................................................................... 118
Ethernet BNC ................................................................................................................................... 118
USB .................................................................................................................................................. 118
Microphone ....................................................................................................................................... 118
Headphone ....................................................................................................................................... 119
Line-in Audio .................................................................................................................................... 119
Line-out Audio .................................................................................................................................. 119
4-Pin Power (for CPU) ...................................................................................................................... 119
Monitor ............................................................................................................................................. 120
Serial Interface, Powered and Non-Powered ................................................................................... 120
DVI Connector .................................................................................................................................. 121
24-Pin Power .................................................................................................................................... 122
PCI Express ..................................................................................................................................... 123
PCI Express ..................................................................................................................................... 124
Appendix B Power Cord Set Requirements ................................................................................................ 125
General Requirements ..................................................................................................................... 125
Japanese Power Cord Requirements .............................................................................................. 125
Country-Specific Requirements ........................................................................................................ 126
Appendix C POST Error Messages .............................................................................................................. 127
POST Numeric Codes and Text Messages ..................................................................................... 128
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes .............................................. 136
Appendix D Troubleshooting Without Diagnostics .................................................................................... 140
Safety and Comfort .......................................................................................................................... 140
Before You Call for Technical Support ............................................................................................. 140
Helpful Hints ..................................................................................................................................... 141
Solving General Problems ................................................................................................................ 143
Solving Power Problems .................................................................................................................. 146
Solving Diskette Problems ............................................................................................................... 147
Solving Hard Drive Problems ........................................................................................................... 149
Solving Media Card Reader Problems ............................................................................................. 152
Solving Display Problems ................................................................................................................. 153
viii
Solving Audio Problems ................................................................................................................... 158
Solving Printer Problems .................................................................................................................. 160
Solving Keyboard and Mouse Problems .......................................................................................... 161
Solving Hardware Installation Problems ........................................................................................... 163
Solving Network Problems ............................................................................................................... 165
Solving Memory Problems ............................................................................................................... 167
Solving Processor Problems ............................................................................................................ 169
Solving CD-ROM and DVD Problems .............................................................................................. 169
Solving USB Flash Drive Problems .................................................................................................. 171
Solving Front Panel Component Problems ...................................................................................... 172
Solving Internet Access Problems .................................................................................................... 173
Solving Software Problems .............................................................................................................. 175
Contacting Customer Support .......................................................................................................... 176
Appendix E Password Security and Resetting CMOS ............................................................................... 177
Resetting the Password Jumper ...................................................................................................... 178
Clearing and Resetting the CMOS ................................................................................................... 178
Appendix F Backup and Recovery ............................................................................................................... 180
Windows 7 – Backup and Recovery ................................................................................................. 180
Backing Up Your Information ........................................................................................... 180
Performing a Recovery .................................................................................................... 182
Using the Windows Recovery Tools ............................................................... 182
Using F11 ........................................................................................................ 183
Using a Windows 7 Operating System DVD (purchased separately) ............. 183
Appendix G Specifications ........................................................................................................................... 185
MT Specifications ............................................................................................................................. 185
SFF Specifications ........................................................................................................................... 186
Index ................................................................................................................................................................. 187
ix
x
1 Product Features
Feature Overview
The HP Pro 3400 series includes the following features:
Choice of Intel® (HP Pro 3400 and HP Pro 3410) or AMD processor (HP Pro 3405)
●
Choice of integrated graphics or ATI or NVIDIA graphics cards
●
● Up to 8 GB DDR3 SDRAM system memory available standard (depending on model)
● Hard drives:
Model 3400/3405
3.5-inch, 5400 rpm, 3.0 Gb/s hard drive (1.5 TB/2.0 TB)
3.5-inch, 7200 rpm, 3.0 Gb/s hard drive (250 GB/320 GB/500 GB/750 GB/1 TB/1.5 TB)
3.5-inch, 7200 rpm, 6.0 Gb/s hard drive (250 GB/320 GB/500 GB/750 GB/1 TB)
Model 3410
3.5-inch, 7200 rpm, 3.0 Gb/s hard drive (500 GB/750 GB/1 TB/1.5 TB)
3.5-inch, 7200 rpm, 6.0 Gb/s hard drive
Optical drives:
●
Model 3400
SuperMulti DVD drive
DVD-ROM drive
Model 3405
SuperMulti LightScribe drive
SuperMulti DVD drive
DVD-ROM drive
Model 3410
SuperMulti LightScribe drive
SuperMulti DVD drive
Feature Overview 1
Integrated Realtek RTL8171E Gigabit Ethernet Controller (HP 3400 Pro only) or Integrated
●
Realtek RTL8111E PCI-E Gigabit Ethernet Controller (HP 3405 Pro only) and Integrated Realtek
RTL8111EL PCI-E Gigabit Ethernet Controller ( HP 3410 Pro only)
10 USB 2.0 ports on HP Pro 3400 (5 on board header (including 2 on Front I/O, 4 rear, 1 mini
●
card)
13 USB 2.0 ports on HP Pro 3405 (4 dual on board header (including 2 on Front I/O, 4 rear, 1
●
mini card)
10 USB 2.0 ports on HP Pro 3410 (5 on board header (including 2 on Front I/O, 4 rear)
●
Video ports:
●
Model 3400
DVI
VGA
Model 3405
DVI-I
DVI-D
Model 3410
VGA
HDMI
HP Wireless NIC 802.11b/g/n Mini Card (1x1) (optional for HP Pro 3400 and HP Pro 3405 only)
●
5.1 channel audio (HP Pro 3400 and 3410); 7.1 channel audio (HP Pro 3405)
●
Genuine Windows 7 versions, FreeDOS, or RedFlag Linux
●
2 Chapter 1 Product Features
Microtower Components
Table 1-1 Microtower Components
1 (1) external 5.25” drive bay for optional optical
drive
2 Power Supply 7 USB Scroll Mouse
3 Rear I/O includes: (4) USB 2.0 ports, RJ-45
network interface, DVI and VGA video interfaces,
microphone jack, audio in/out jacks (5.1 channel
audio out)
4 Front I/O includes: (2) USB 2.0 ports, dedicated
headphone output, microphone jack
5 (1) internal 3.5” hard drive bays
1
HP Pro 3400 and HP Pro 3405 only, HP Pro 3410 has no mini PCI slot
6 Model 3400/3405: (3) PCIe x1 slots, (1) PCIe x16
slot, (1) miniPCI slot*
Model 3410: (1) PCIe x1 slot, (1) PCIe x16 slot, (2)
PCI 2.2 slots
8 HP USB Standard Value Keyboard
9 Display (sold separately)
1
Microtower Components 3
Small Form Factor Components
Table 1-2 Microtower Components
1 External 5.25” drive bay for optical drive 6 Power Supply
2 Internal 3.5” hard drive bay 7 USB Scroll Mouse
3 Rear I/O includes: (3) PCIe x1 slots, (1) PCIe x16
slot, (1) miniPCI slot, (4) USB 2.0 ports, RJ-45
network interface, DVI and VGA video interfaces,
microphone jack, audio in/out jacks (5.1 channel
audio out)
4 Front I/O includes: (2) USB 2.0 ports, dedicated
headphone output
5 HP 6-in-1 Media Card Reader (some models)
8 HP USB Standard Value Keyboard
9 Monitor (sold separately)
4 Chapter 1 Product Features
2 Installing and Customizing the
Software
If your computer was not shipped with a Microsoft operating system, some portions of this
documentation do not apply. Additional information is available in online help after you install the
operating system.
NOTE: If the computer was shipped with Windows 7 loaded, you will be prompted to register the
computer with HP Total Care before installing the operating system. You will see a brief movie
followed by an online registration form. Fill out the form, click the Begin button, and follow the
instructions on the screen.
CAUTION: Do not add optional hardware or third-party devices to the computer until the operating
system is successfully installed. Doing so may cause errors and prevent the operating system from
installing properly.
NOTE: Be sure there is a 10.2-cm (4-inch) clearance at the back of the unit and above the monitor
to permit the required airflow.
Installing the Operating System
The first time you turn on the computer, the operating system is installed automatically. This process
takes about 5 to 10 minutes, depending on which operating system is being installed. Carefully read
and follow the instructions on the screen to complete the installation.
CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER
UNTIL THE PROCESS IS COMPLETE. Turning off the computer during the installation process may
damage the software that runs the computer or prevent its proper installation.
NOTE: If the computer shipped with more than one operating system language on the hard drive,
the installation process could take up to 60 minutes.
If your computer was not shipped with a Microsoft operating system, some portions of this
documentation do not apply. Additional information is available in online help after you install the
operating system.
Downloading Microsoft Windows Updates
1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions on
the screen.
2. Once an Internet connection has been established, click the Start button.
Installing the Operating System 5
3. Select the All Programs menu.
4. Click on the Windows Update link.
The Windows Update screen appears. Click view available updates and make sure all critical
updates are selected. Click the Install button and follow the instructions on the screen.
It is recommended that you install all of the critical updates and service packs.
5. After the updates have been installed, Windows will prompt you to reboot the machine. Be sure
to save any files or documents that you may have open before rebooting. Then select Yes to
reboot the machine.
Installing or Upgrading Device Drivers (Windows systems)
When installing optional hardware devices after the operating system installation is complete, you
must also install the drivers for each of the devices.
If prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse
button in the dialog box to locate the i386 folder. This action points the operating system to the
appropriate drivers.
Obtain the latest support software, including support software for the operating system from
http://www.hp.com/support. Select your country and language, select Download drivers and
software (and firmware), enter the model number of the computer, and press Enter.
Accessing Disk Image (ISO) Files
There are disk image files (ISO files) included on your PC that contain the installation software for
additional software. These CD image files are located in the folder C:\SWSetup\ISOs. Each .iso file
can be burned to CD media to create an installation CD. It is recommended that these disks be
created and the software installed in order to get the most from your PC. The software and image file
names are:
● Corel WinDVD SD and BD – installation software for WinDVD – used to play DVD movies
● HP Insight Diagnostics OR Vision Diagnostics – software to perform diagnostic activities on your
PC
Protecting the Software
To protect the software from loss or damage, keep a backup copy of all system software,
applications, and related files stored on the hard drive. Refer to the operating system or backup utility
documentation for instructions on making backup copies of your data files.
6 Chapter 2 Installing and Customizing the Software
3 Computer Setup (F10) Utility
Computer Setup (F10) Utilities
Use Computer Setup (F10) Utility to do the following:
Change factory default settings.
●
Set the system date and time.
●
● Set, view, change, or verify the system configuration, including settings for processor, graphics,
memory, audio, storage, communications, and input devices.
Modify the boot order of bootable devices such as hard drives, optical drives, or USB flash
●
media devices.
Enable Quick Boot, which is faster than Full Boot but does not run all of the diagnostic tests run
●
during a Full Boot. You can set the system to:
always Quick Boot (default);
❑
periodically Full Boot (from every 1 to 30 days); or
❑
always Full Boot.
❑
● Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test
(POST) messages. Post Messages Disabled suppresses most POST messages, such as
memory count, product name, and other non-error text messages. If a POST error occurs, the
error is displayed regardless of the mode selected. To manually switch to Post Messages
Enabled during POST, press any key (except F1 through F12).
Establish an Ownership Tag, the text of which is displayed each time the system is turned on or
●
restarted.
Enter the Asset Tag or property identification number assigned by the company to this computer.
●
Enable the power-on password prompt during system restarts (warm boots) as well as during
●
power-on.
Establish a setup password that controls access to the Computer Setup (F10) Utility and the
●
settings described in this section.
Secure integrated I/O functionality, including the serial, USB, or parallel ports, audio, or
●
embedded NIC, so that they cannot be used until they are unsecured.
Enable or disable removable media boot ability.
●
Computer Setup (F10) Utilities 7
Solve system configuration errors detected but not automatically fixed during the Power-On Self-
●
Test (POST).
Replicate the system setup by saving system configuration information on a USB device and
●
restoring it on one or more computers.
Execute self-tests on a specified ATA hard drive (when supported by drive).
●
Enable or disable DriveLock security (when supported by drive).
●
Using Computer Setup (F10) Utilities
Computer Setup can be accessed only by turning the computer on or restarting the system.
To access the Computer Setup Utilities menu, complete the following steps:
1. Turn on or restart the computer. If you are in Microsoft Windows, click Start > Shut Down >
Restart.
2. Press either Esc or F10 while the “Press the ESC key for Startup Menu” message is displayed at
the bottom of the screen.
Pressing Esc displays a menu that allows you to access different options available at startup.
NOTE: If you do not press Esc or F10 at the appropriate time, you must restart the computer
and again press Esc or F10 when the monitor light turns green to access the utility.
3. If you pressed Esc, press F10 to enter Computer Setup.
4. A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security,
Power, and Advanced.
5. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and
down) keys to select the option you want, then press Enter. To return to the Computer Setup
Utilities menu, press Esc.
6. To apply and save changes, select File > Save Changes and Exit.
If you have made changes that you do not want applied, select Ignore Changes and Exit.
●
To reset to factory settings or previously saved default settings (some models), select
●
Apply Defaults and Exit. This option will restore the original factory system defaults.
CAUTION: Do NOT turn the computer power OFF while the BIOS is saving the Computer Setup
(F10) changes because the CMOS could become corrupted. It is safe to turn off the computer only
after exiting the F10 Setup screen.
Table 3-1 Computer Setup (F10) Utility
Heading Table
File
Storage
Security
Computer Setup—File on page 9
Computer Setup—Storage on page 10
Computer Setup—Security on page 12
Power
Advanced
8 Chapter 3 Computer Setup (F10) Utility
Computer Setup—Power on page 15
Computer Setup—Advanced on page 16
Computer Setup—File
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 3-2 Computer Setup—File
Option Description
System Information Lists:
About Displays copyright notice.
Product name
●
SKU number (some models)
●
● Processor type/speed/stepping
● Cache size (L1/L2/L3) (dual core processors have this listed twice)
Installed memory size/speed, number of channels (single or dual) (if applicable)
●
Integrated MAC address for embedded, enabled NIC (if applicable)
●
● System BIOS (includes family name and version)
Chassis serial number
●
Asset tracking number
●
Set Time and Date Allows you to set system time and date.
Apply Defaults and
Exit
Ignore Changes
and Exit
Save Changes and
Exit
Applies the currently selected default settings and clears any established passwords.
Exits Computer Setup without applying or saving any changes.
Saves changes to system configuration or default settings and exits Computer Setup.
Computer Setup (F10) Utilities 9
Computer Setup—Storage
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 3-3 Computer Setup—Storage
Option Description
Device Configuration Lists all installed BIOS-controlled storage devices.
When a device is selected, detailed information and options are displayed. The following options
may be presented:
Hard Disk: Size, model, firmware version, serial number.
Emulation type has the following choices:
● None (prevents BIOS data accesses and disables it as a boot device)
Hard Disk (treated as a hard disk)
●
CD-ROM: Model, firmware version, serial number.
Storage Options SATA Emulation
Allows you to choose how the SATA controller and devices are accessed by the operating
system. There are two supported options: IDE and AHCI.
The default is set based on the Feature Byte code stored in the SMBIOS Type11/Feature Byte
string as follows:
Feature Byte Default
FBC_SATA_RAID RAID
FBC_SATA_AHCI AHCI
FBC_SATA_IDE IDE
Otherwise (none found) Platform-dependent - to be implemented by BIOS Integrator
IDE - This is the most backwards-compatible setting of the three options. Operating systems
usually do not require additional driver support in IDE mode.
AHCI (default option) - Allows operating systems with AHCI device drivers loaded to take
advantage of more advanced features of the SATA controller.
10 Chapter 3 Computer Setup (F10) Utility
Table 3-3 Computer Setup—Storage (continued)
DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protection
Boot Order Allows you to:
System (DPS) self-tests.
NOTE: This selection will only appear when at least one drive capable of performing the DPS
self-tests is attached to the system.
Specify the order in which EFI boot sources (such as a internal hard drive, USB hard drive,
●
USB optical drive, or internal optical drive) are checked for a bootable operating system
image. Each device on the list may be individually excluded from or included for
consideration as a bootable operating system source.
EFI boot sources always have precedence over legacy boot sources.
● Specify the order in which legacy boot sources (such as a network interface card, internal
hard drive, USB optical drive, or internal optical drive) are checked for a bootable operating
system image. Each device on the list may be individually excluded from or included for
consideration as a bootable operating system source.
Specify the order of attached hard drives. The first hard drive in the order will have priority in
●
the boot sequence and will be recognized as drive C (if any devices are attached).
NOTE: You can use F5 to disable individual boot items, as well as disable EFI boot and/or
legacy boot.
NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating
system has started.
Shortcut to Temporarily Override Boot Order
To boot one time from a device other than the default device specified in Boot Order, restart the
computer and press Esc (to access the boot menu) and then F9 (Boot Order), or only F9 (skipping
the boot menu) when the monitor light turns green. After POST is completed, a list of bootable
devices is displayed. Use the arrow keys to select the preferred bootable device and press Enter.
The computer then boots from the selected non-default device for this one time.
Computer Setup (F10) Utilities 11
Computer Setup—Security
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 3-4 Computer Setup—Security
Option Description
Setup Password Allows you to set and enable a setup (administrator) password.
NOTE: If the setup password is set, it is required to change Computer Setup options, flash the
ROM, and make changes to certain plug and play settings under Windows.
If a setup password is set, the computer requires that you enter it before accessing the following
functions: Boot Menu (F9), Computer Setup (F10), System Recovery (F11), Network Boot (F12).
See the Desktop Management Guide for more information.
Power-On Password Allows you to set and enable a power-on password. The power-on password prompt appears
Password Options
(This selection appears
only if a power-on
password or setup
password is set.)
Device Security Allows you to set Device Available/Device Hidden (default is Device Available) for:
after a power cycle. If the user does not enter the correct power-on password, the unit will not
boot.
NOTE: This selection will only appear when at least one drive that supports the DriveLock
feature is attached to the system.
See the Desktop Management Guide for more information.
Allows you to enable/disable:
Lock Legacy Resources (appears if a setup password is set). Default is enabled.
●
Setup Browse Mode (appears if a setup password is set) (allows viewing, but not changing,
●
the F10 Setup Options without entering setup password). Default is enabled.
Password prompt on F9, F11, & F12 (allows access to menus without entering setup
●
password). Default is enabled.
Network Server Mode (appears if a power-on password is set). Default is disabled.
●
See the Desktop Management Guide for more information.
System audio
●
Serial ports (some models)
●
● Parallel port (some models)
Network controller
●
NOTE: You must disable AMT before trying to hide the network controller.
SATA0
●
SATA1
●
● SATA2
SATA3
●
12 Chapter 3 Computer Setup (F10) Utility
Table 3-4 Computer Setup—Security (continued)
USB Security Allows you to set Enabled/Disabled (default is Enabled) for:
● Front USB Ports
◦ USB Port 3
◦ USB Port 4
Rear USB Ports
●
USB Port 8
◦
USB Port 9
◦
USB Port 10
◦
◦ USB Port 11
Internal USB Ports
●
USB Port 0
◦
◦ USB Port 1
USB Port 2
◦
USB Port 5
◦
Slot Security Allows you to disable any PCI Express or MiniCard slot. Default is enabled.
Network Boot Enables/disables the computer’s ability to boot from an operating system installed on a network
server. (Feature available on NIC models only; the network controller must be either a PCI
expansion card or embedded on the system board.) Default is enabled.
Computer Setup (F10) Utilities 13
Table 3-4 Computer Setup—Security (continued)
System IDs Allows you to view:
● Product Name
Serial number
●
Universal Unique Identifier (UUID) number. The UUID can only be updated if the current
●
chassis serial number is invalid. (These ID numbers are normally set in the factory and are
used to uniquely identify the system.)
SKU Number
●
● Family Name
Asset tag (18-byte identifier), a property identification number assigned by the company to
●
the computer.
● Feature Byte
Build ID
●
Keyboard locale setting for System ID entry
●
System Security
(some models: these
options are hardware
dependent)
Data Execution Prevention (enable/disable) - Helps prevent operating system security breaches.
Default is enabled.
Virtualization Technology (VTx/VTd)(some models) (enable/disable) - Controls the virtualization
features of the processor and DMA remapping features of the chipset. Changing this setting
requires turning the computer off and then back on. Default is disabled.
Intel TXT (LT) Support (some models) (enable/disable) - Controls the underlying processor and
chipset features needed to support a virtual appliance. Changing this setting requires turning the
computer off and then back on. Default is disabled. To enable this feature you must enable the
following features:
Embedded Security Device Support
●
Virtualization Technology
●
● Virtualization Technology Directed I/O
Embedded Security Device Support (some models) (enable/disable) - Permits activation and
deactivation of the Embedded Security Device. Changing this setting requires turning the
computer off and then back on.
NOTE: To configure the Embedded Security Device, a Setup password must be set.
Reset to Factory Settings (some models) (Do not reset/Reset) - Resetting to factory defaults
●
will erase all security keys. Changing this setting requires turning the computer off and then
back on. Default is Do not reset.
CAUTION: The embedded security device is a critical component of many security
schemes. Erasing the security keys will prevent access to data protected by the Embedded
Security Device. Choosing Reset to Factory Settings may result in significant data loss.
OS management of Embedded Security Device (some models) (enable/disable) - This option
allows the user to limit operating system control of the Embedded Security Device. Changing this
setting requires turning the computer off and then back on. This option allows the user to limit OS
control of the Embedded Security Device. Default is enabled.
Reset of Embedded Security Device through OS (some models) (enable/disable) - This option
allows the user to limit the operating system ability to request a Reset to Factory Settings of the
Embedded Security Device. Changing this setting requires turning the computer off and then back
on. Default is disabled.
NOTE: To enable this option, a Setup password must be set.
14 Chapter 3 Computer Setup (F10) Utility
Computer Setup—Power
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 3-5 Computer Setup—Power
Option Description
Hardware Power
Management
Thermal CPU Fan Speed (view only) – Lets you view fan speed.
SATA Power Management – Enables or disables SATA bus and/or device power management.
Default is enabled.
S5 Maximum Power Savings – Turns off power to all nonessential hardware when system is off to
meet EUP Lot 6 requirement of less than 1 Watt power usage. Default is enabled.
S5 Wake on LAN (enable/disable).
To disable Wake on LAN during the off state (S5), use the arrow (left and right) keys to
●
select the Advanced > Device Options menu and set the S5 Wake on LAN feature to
Disable. This obtains the lowest power consumption available on the computer during S5. It
does not affect the ability of the computer to Wake on LAN from suspend or hibernation, but
will prevent it from waking from S5 via the network. It does not affect operation of the
network connection while the computer is on.
If a network connection is not required, completely disable the network controller (NIC) by
●
using the arrow (left and right) keys to select the Security > Device Security menu. Set the
Network Controller option to Device Hidden. This prevents the network controller from being
used by the operating system and reduces the power used by the computer in S5.
System Fan Speed (view only) – Lets you view fan speed.
Computer Setup (F10) Utilities 15
Computer Setup—Advanced
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 3-6 Computer Setup—Advanced (for advanced users)
Option Heading
Power-On Options Allows you to set:
POST messages (enable/disable). Default is disabled.
●
After Power Loss (off/on/previous state). Default is Power off. Setting this option to:
●
◦ Power off—causes the computer to remain powered off when power is restored.
◦ Power on—causes the computer to power on automatically as soon as power is
restored.
◦ Previous state—causes the computer to power on automatically as soon as power is
restored, if it was on when power was lost.
NOTE: If you turn off power to the computer using the switch on a power strip, you will not be
able to use the suspend/sleep feature or the Remote Management features.
POST Delay (in seconds). Enabling this feature will add a user-specified delay to the POST
●
process. This delay is sometimes needed for hard disks on some PCI cards that spin up very
slowly, so slowly that they are not ready to boot by the time POST is finished. The POST
delay also gives you more time to select F10 to enter Computer (F10) Setup. Default is
None.
BIOS Power-On Allows you to set the computer to turn on automatically at a time you specify.
Bus Options On some models, allows you to enable or disable:
PCI SERR# Generation. Default is enabled.
●
PCI VGA Palette Snooping, which sets the VGA palette snooping bit in PCI configuration
●
space; only needed when more than one graphics controller is installed. Default is disabled.
Device Options Allows you to set:
● Num Lock State at Power-On (off/on). Default is off.
Integrated Video (enable/disable). Use this option to disable the integrated video controller
●
when another video controller is present in the system. Default is enabled.
Multi-Processor (enable/disable). Use this option to disable multi-processor support under
●
the OS. Default is enabled.
NIC PXE Option ROM Download (PXE, iSCSI, disabled). The BIOS contains an embedded
●
NIC option ROM to allow the unit to boot through the network to a PXE server. This is
typically used to download a corporate image to a hard drive. The NIC option ROM takes up
memory space below 1MB commonly referred to as DOS Compatibility Hole (DCH) space.
This space is limited. This F10 option will allow users to disable the downloading of this
embedded NIC option ROM thus giving more DCH space for additional PCI cards which may
need option ROM space. The default will be to have the NIC option-ROM-enabled. Default is
PXE.
16 Chapter 3 Computer Setup (F10) Utility
Recovering the Configuration Settings
This method of recovery requires that you first perform the Save to Removable Media command
with the Computer Setup (F10) Utility before Restore is needed.
NOTE: It is recommended that you save any modified computer configuration settings to a USB
flash media device and save the device for possible future use.
To restore the configuration, insert the USB flash media device with the saved configuration and
perform the Restore from Removable Media command with the Computer Setup (F10) Utility.
Recovering the Configuration Settings 17
4 Illustrated parts catalog
This chapter provides spare part information for all chassis.
Microtower Chassis Spare Parts
Computer Major Components
18 Chapter 4 Illustrated parts catalog
Item Description Spare part number
(1) Access panel 674373-001
(2) Front bezel
For use in only the EMEA region 667849-001
With optical drive door for use in Brazil 667849-201
For use in the North America and Latin America regions 670692-001
(3) Power supply, 300W
300W, active PFC, not for use in Brazil 656721-001
300W 664862-001
(4) System board (includes replacement thermal material)
System board for use in 3400 models with Intel processors 660281-001
System board for use in 3410 models with Intel processors in Brazil 665223-001
System board for use in 3405 models with AMD processors 660155-001
Memory modules (PC3-10600, 1333-MHz; not illustrated)
4-GB 585157-001
2-GB 635803-001
1-GB 635802-001
Processors (include replacement thermal material; not illustrated)
Intel processors (for use in model 3400/3410)
Intel Core i7 2600S (2.8-GHz, 8-MB L3 cache; not for use in Brazil) 638419-001
Intel Core i7 2600 (3.4-GHz, 8-MB L3 cache) 638632-001
Intel Core i5 2500 (3.3-GHz, 6-MB L3 cache; not for use in Brazil) 638631-001
Intel Core i5 2400 (3.1-GHz, 6-MB L3 cache; not for use in Brazil) 638630-001
Intel Core i5 2320 (3.0-GHz, 6-MB L3 cache) 665121-001
Intel Core i5 2310 (2.9-GHz, 6-MB L3 cache; not for use in Brazil) 657111-001
Intel Core i5 2300 (2.8-GHz, 6-MB L3 cache; not for use in Brazil) 654601-001
Intel Core i3 2130 (3.4-GHz, 3-MB L3 cache; not for use in Brazil) 665120-001
Intel Core i3 2120 (3.3-GHz, 3-MB L3 cache; not for use in Brazil) 638629-001
Intel Core i3 2105 (3.1-GHz, 3-MB L3 cache; not for use in Brazil) 655970-001
Intel Core i3 2100 (3.1-GHz, 3-MB L3 cache) 638628-001
Intel Pentium Dual-Core, G860 (3.0-GHz, 3-MB L3 cache; not for use in Brazil) 665123-001
Intel Pentium Dual-Core, G850 (2.9-GHz, 3-MB L3 cache) 655973-001
Intel Pentium Dual-Core, G840 (2.8-GHz, 3-MB L3 cache; not for use in Brazil) 655972-001
Intel Pentium Dual-Core, G630 (2.7-GHz, 3-MB L3 cache; not for use in Brazil) 665122-001
Intel Pentium Dual-Core, G620 (2.6-GHz, 3-MB L3 cache) 655971-001
Microtower Chassis Spare Parts 19
Item Description Spare part number
Intel Celeron G540 (2.5-GHz, 2-MB L3 cache; not for use in Brazil) 665119-001
Intel Celeron G530 (2.4-GHz, 2-MB L3 cache; not for use in Brazil) 665117-001
Intel Celeron G440 (1.6-GHz, 1-MB L3 cache; not for use in Brazil) 665467-001
AMD Advanced Processing Units (APUs) (for use in model 3405)
A-Series, X4 A8-3800 (2.4 GHz, 4-MB L2 cache, 65W; Radeon HD6550D graphics core) 667723-001
A-Series, X4 A6-3650 (2.6 GHz, 4-MB L2 cache, 100W; Radeon HD6550D graphics
core)
A-Series, X4 A6-3600 (2.1 GHz, 4-MB L2 cache, 65W; Radeon HD6530D graphics core) 667724-001
A-Series, X4 A8-3550 (2.9 GHz, 4-MB L2 cache, 100W; Radeon HD6550D graphics
core)
A-Series, X4 A4-3400 (2.7 GHz, 4-MB L2 cache, 65W; Radeon HD6530D graphics core) 667725-001
A-Series, X2 E2-3200 (2.4 GHz, 1-MB L2 cache, 65W; Radeon HD6370D graphics core) 667726-001
A-Series, X4 A8-3800 (2.4 GHz, 2-MB L2 cache, 65W; Radeon HD6550D graphics core) 667723-001
667722-001
667721-001
20 Chapter 4 Illustrated parts catalog
Cables
Item Description Spare part number
(1) Power switch/LED assembly 667850-001
(2) SATA cable, 165 mm 657102-001
(3) SATA cable, 254 mm 667854-001
Adapter, DVI to VGA, HF (not illustrated) 657401-001
Microtower Chassis Spare Parts 21
Misc Parts
Item Description Spare part number
(1) Fan sink (includes replacement thermal material)
For use in models with Intel processors 667727-001
For use in models with AMD processors 657402-001
(2) Front I/O and USB assembly
Does not include card reader 667853-001
Includes card reader 667852-001
(3) Chassis fan
For use in EMEA, North American, and Latin American regions; not for Brazil 657103-001
For use in Brazil 514238-001, or
434645-001
Mouse (optical, USB; not illustrated) 596410-001
HP Business Digital Headset 642738-001
Rubber feet (not illustrated) 530593-001
22 Chapter 4 Illustrated parts catalog
Drives
Description Spare part number
Hard drive
2-TB, 5400-rpm 613210-001
1.5-TB, 7200-rpm 613209-001
1.5-TB, 5400-rpm 652272-001
1-TB, 7200-rpm 667719-001
750-GB, 7200-rpm 632938-001
500-GB, 7200-rpm 667720-001
250-GB, 7200-rpm 621419-001
Optical drive
16X SATA DVD-ROM drive (not for Brazil) 581599-001
16X SATA DVD±RW drive 581600-001
Misc Boards
Description Spare part number
ATI Radeon HD 6450 1-GB graphics adapter 638132-001
ATI Radeon HD 6570 2-GB graphics adapter, full height (not for use in Brazil) 638406-001
ATI Radeon HD 6450 512-MB graphics adapter 647449-001
AMD Radeon HD 6350 512MB DDR3 FH PCIe x16 Card 631728-001
nVidia GeForce GT530 2-GB graphics adapter, full height (not for use in Brazil) 657106-001
nVidia GeForce GT405 512-MB graphics adapter (not for use in Brazil) 657108-001
nVidia GeForce GT520 1-GB graphics adapter, full height (not for use in Brazil) 657399-001
802.11b/g/n (1x1) WLAN module 634906-001
Microtower Chassis Spare Parts 23
Sequential Part Number Listing
Spare part
number
434645-001 Chassis fan for use in Brazil
514238-001 Chassis fan for use in Brazil
530593-001 Rubber feet
581599-001 16X SATA DVD-ROM drive (not for Brazil)
581600-001 16X SATA DVD±RW drive
585157-001 Memory module, 4-GB, PC3 10600, 1333-MH
596410-001 Mouse, USB, optical
613209-001 1.5-TB hard drive
613210-001 2-TB, 5400-rpm hard drive
621419-001 250 GB, 7200 rpm SATA hard drive
631728-001 AMD Radeon HD 6350 512MB DDR3 FH PCIe x16 Card
632938-001 750-GB, 7200 RPM hard drive
634906-001 802.11b/g/n (1x1) WLAN module
635802-001 Memory module, 1-GB, PC3 10600, 1333-MHz
635803-001 Memory module, 2-GB, PC3 10600, 1333-MHz
Description
638132-001 ATI Radeon HD 6450 1-GB graphics adapter
638406-001 ATI Radeon HD 6570 2-GB graphics adapter, full height (not for use in Brazil)
638419-001 Intel Core i7 2600S processor (2.7-GHz, 8-MB L3 cache; not for use in Brazil)
638628-001 Intel Core i3 2100 processor (3.1-GHz, 3-MB L3 cache)
638630-001 Intel Core i5 2400 processor (3.1-GHz, 6-MB L3 cache; not for use in Brazil)
638631-001 Intel Core i5 2500 processor (3.3-GHz, 6-MB L3 cache; not for use in Brazil)
638632-001 Intel Core i7 2600 processor (3.4-GHz, 8-MB L3 cache)
642758-001 HP Business Digital Headset
647449-001 ATI Radeon HD 6450 512-MB graphics adapter
652272-001 1.5-TB, 5400-rpm hard drive
654601-001 Intel Core i5 2300 processor (2.8-GHz, 6-MB L3 cache; not for use in Brazil)
655970-001 Intel Core i3 2105 processor (3.1-GHz, 3-MB L3 cache; not for use in Brazil)
655971-001 Intel Pentium Dual-Core, G620 (2.6-GHz, 3-MB L3 cache)
655972-001 Intel Pentium Dual-Core, G840 (2.8-GHz, 3-MB L3 cache; not for use in Brazil)
655973-001 Intel Pentium Dual-Core, G850 (2.9-GHz, 3-MB L3 cache)
657399-001 nVidia GeForce GT520 1-GB graphics adapter, full height (not for use in Brazil)
657401-001 DVI to VGA adapter, HF
24 Chapter 4 Illustrated parts catalog
Spare part
number
657402-001 Fan sink for use in models with Intel processors (includes replacement thermal material)
656721-001 Power supply, 300W, active PFC, not for use in Brazil
656790-001 Intel Core i5 2405S (2.5-GHz, 6-MB L3 cache; not for use in Brazil)
657102-001 SATA cable, 165 mm
657402-001 Fan sink for use in models with AMD processors (includes replacement thermal material)
657103-001 Chassis fan
657106-001 nVidia GeForce GT530 2-GB graphics adapter, full height (not for use in Brazil)
657108-001 nVidia GeForce GT405 512-MB graphics adapter (not for use in Brazil)
657111-001 Intel Core i5 2310 processor (2.9-GHz, 6-MB L3 cache; not for use in Brazil)
Description
660155-001 System board for use in models with AMD processors on 3405 models (includes replacement thermal
660281-001 System board for use in models with Intel processors on 3400 models (includes replacement thermal
664862-001 Power supply, 300W
665117-001 Intel Celeron G530 processor (2.4 GHz, 2-MB L3 cache, 65W; not for Brazil)
665119-001 Intel Celeron G540 processor (2.5 GHz, 2-MB L3 cache, 65W; not for Brazil)
665120-001 Intel Core i3 2130 processor (3.4 GHz, 3-MB L3 cache, 65W; not for Brazil)
665121-001 Intel Core i5 2320 processor (3.0 GHz, 6-MB L3 cache, 95W)
665122-001 Intel Pentium Dual-Core G630 processor (2.7 GHz, 3-MB L3 cache, 65W; not for Brazil)
665123-001 Intel Pentium Dual-Core G860 processor (3.0 GHz, 3-MB L3 cache, 65W; not for Brazil)
665223-001 System board for use in models with Intel processors on 3410 models in Brazil (includes thermal material)
665467-001 Intel Celeron G440 (1.6 GHz, 1-MB L3 cache, 35W; not for Brazil)
667719-001 1 TB hard drive
667720-001 500 GB hard drive
667721-001 AMD A-Series X4 A8-3550 processor (2.8 GHz, 4-MB L2 cache, 100W; Radeon HD6550D graphics core;
667722-001 AMD A-Series X4 A6-3650 processor (2.6 GHz, 4-MB L2 cache, 100W; Radeon HD6550D graphics core;
material)
material)
not for use in Brazil)
not for use in Brazil)
667723-001 AMD A-Series X4 A8-3800 processor (2.4 GHz, 4-MB L2 cache, 65W; Radeon HD6550D graphics core; not
for use in Brazil)
667724-001 AMD A-Series X4 A6-3600 processor (2.1 GHz, 4-MB L2 cache, 65W; Radeon HD6530D graphics core; not
for use in Brazil)
667725-001 AMD A-Series X2 A4-3400 processor (2.7 GHz, 4-MB L2 cache, 65W; Radeon HD6530D graphics core; not
for use in Brazil)
667726-001 AMD A-Series X2 E2-3200 processor (2.4 GHz, 1-MB L2 cache, 65W; Radeon HD6370D graphics core; not
for use in Brazil)
667727-001 Fan sink for use in models with Intel processors
Microtower Chassis Spare Parts 25
Spare part
number
667849-001 Front bezel for use in the EMEA region
667849-201 Front bezel with optical drive door for use in Brazil
667850-001 Power switch/LED assembly with cable
674373-001 Access panel
667852-001 Front I/O and USB assembly; includes card reader
667853-001 Front I/O and USB assembly; does not include card reader
667854-001 SATA cable, 254 mm
670692-001 Front bezel for use in North America and Latin America regions
Description
Small Form Factor (SFF) Chassis Spare Parts
Computer major components
Item Description Spare part number
(1) Access panel 656832-001
(2) Front bezel 656835-001
(3) Power supply
220W 656722-001
270W 665224-001
26 Chapter 4 Illustrated parts catalog
Item Description Spare part number
(4) System board (includes replacement thermal material) 665223-001
Memory modules (PC3-10600, 1333-MHz; not illustrated)
4-GB 585157-001
2-GB 635803-001
1-GB 635802-001
Processors (include replacement thermal material; not illustrated)
Intel Core i7 processor:
2600S (2.8-GHz, 8-MB L3 cache, 65W) 638419-001
Intel Core i5 processors:
2500S (2.7-GHz, 6-MB L3 cache, 65W) 638420-001
2500 (3.3 GHz, 6-MB L3 cache, 95W) 638631-001
2405S (2.5-GHz, 6-MB L3 cache, 65W) 656790-001
2400S (2.5-GHz, 6-MB L3 cache, 65W) 640953-001
2400 (3.1 GHz, 6-MB L3 cache, 95W) 638630-001
2320 (3.0 GHz, 6-MB L3 cache, 95W) 665121-001
2310 (2.9 GHz, 6-MB L3 cache, 95W) 657111-001
2300 (2.8 GHz, 6-MB L3 cache, 95W) 654601-001
Intel Core i3 processors:
2130 (3.4 GHz, 3-MB L3 cache, 65W) 665120-001
2120 (3.3-GHz, 3-MB L3 cache, 65W) 638629-001
2100 (3.1-GHz, 3-MB L3 cache, 65W) 638628-001
Intel Pentium Dual-Core processors:
G860 (3.0-GHz, 3-MB L3 cache, 65W) 665123-001
G850 (2.9-GHz, 3-MB L3 cache, 65W) 655973-001
G840 (2.8-GHz, 3-MB L3 cache, 65W) 655972-001
G630 (2.7 GHz, 3-MB L3 cache, 65W) 665122-001
G620 (2.6-GHz, 3-MB L3 cache, 65W) 655971-001
G540 (2.5 GHz, 2-MB L3 cache, 65W) 665119-001
G530 (2.4 GHz, 2-MB L3 cache, 65W) 665117-001
G530T (2.0 GHz, 2-MB L3 cache, 35W) 665118-001
Small Form Factor (SFF) Chassis Spare Parts 27
Cables
Item Description Spare part number
(1) Power switch/LED assembly 656984-001
(2) SATA cable, 370 mm 656833-001
28 Chapter 4 Illustrated parts catalog
Misc Parts
Item Description Spare part number
(1) Chassis fan 656834-001
(2) Fan sink (includes replacement thermal material) 657402-001
(3) Front I/O and card reader (6-in-1) 656983-001
DVI to VGA adapter (not illustrated) 202997-001
DVI to VGA adapter, HF (not illustrated) 657401-001
DVI to VGA adapter, HF, 29-pin (not illustrated) 657851-001
RTC battery (not illustrated) 319603-001
Mouse (optical, USB; not illustrated) 596410-001
Keyboard for use in Brazil 537924-201
Feet 660261-001
HP Business Digital Headset 642738-001
Webcam HD-2200 671734-001
Small Form Factor (SFF) Chassis Spare Parts 29
Drives
Description Spare part number
Hard drive
2-TB, 7200-rpm 616608-001
1.5-TB, 7200-rpm 613209-001
1-TB, 7200-rpm 621418-001
750-GB, 7200-rpm 632938-001
500-GB, 7200-rpm 621421-001
320-GB, 7200-rpm 621420-001
Optical drive
16X SATA DVD±RW drive 581600-001
DVD-ROM drive 581599-001
Misc Boards
Description Spare part number
nVidia GeForce GT530 2-GB graphics adapter 659354-001
nVidia GeForce 405 PCIe x16 graphics card, 1 GB 656789-001
ATI Radeon HD6570 1-GB graphics adapter 659355-001
ATI Radeon HD6450 PCIe x16 graphics card, 1 GB 647451-001
ATI Radeon HD6450 PCIe x16 graphics card, 512 MB 647450-001
Sequential Part Number Listing
Spare part
number
202997-001 DVI to VGA adapter (not illustrated)
319603-001 RTC battery (not illustrated)
537924-201 Keyboard for use in Brazil
581599-001 DVD-ROM drive
581600-001 16X SATA DVD±RW drive
585157-001 Memory module, 4-GB, PC3 10600, 1333-MH
596410-001 Mouse, USB, optical
Description
613209-001 1.5-TB hard drive
616608-001 2-TB hard drive
621418-001 1-TB hard drive
30 Chapter 4 Illustrated parts catalog
Spare part
number
621420-001 320-GB, 7200-rpm hard drive
621421-001 500-GB, 7200-rpm hard drive
632938-001 750-GB, 7200-rpm hard drive
635802-001 Memory module, 1-GB, PC3 10600, 1333-MHz
635803-001 Memory module, 2-GB, PC3 10600, 1333-MHz
638419-001 Intel Core i7 2600S processor (2.7-GHz, 8-MB L3 cache, 65W)
638420-001 Intel Core i5 2500S processor (2.7-GHz, 6-MB L3 cache, 65W)
638628-001 Intel Core i3 2100 processor (3.1-GHz, 3-MB L3 cache, 65W)
638629-001 Intel Core i3 2120 processor (3.3-GHz, 3-MB L3 cache, 65W)
638630-001 Intel Core i5 2400 processor (3.1 GHz, 6-MB L3 cache, 95W)
638631-001 Intel Core i5 2500 processor (3.3 GHz, 6-MB L3 cache, 95W)
640953-001 Intel Core i5 2400S processor (2.5-GHz, 6-MB L3 cache, 65W)
642738-001 HP Business Digital Headset
647450-001 ATI Radeon HD6450 PCIe x16 graphics card, 512 MB
647451-001 ATI Radeon HD6450 PCIe x16 graphics card, 1 GB
Description
654601-001 Intel Core i5 2300 processor (2.8 GHz, 6-MB L3 cache, 95W)
655971-001 Intel Pentium Dual-Core G620 processor (2.6-GHz, 3-MB L3 cache, 65W)
655972-001 Intel Pentium Dual-Core G840 processor (2.8-GHz, 3-MB L3 cache, 65W)
655973-001 Intel Pentium Dual-Core G850 processor (2.9-GHz, 3-MB L3 cache, 65W)
656722-001 Power supply, 220W
656790-001 Intel Core i5 2405S processor (2.5-GHz, 6-MB L3 cache, 65W)
656833-001 SATA cable, 370 mm
656789-001 nVidia GeForce 405 PCIe x16 graphics card, 1 GB
656832-001 Access panel
656834-001 Chassis fan
656835-001 Front bezel
656983-001 Front I/O and card reader (6-in-1)
656984-001 Power switch/LED assembly
657111-001 Intel Core i5 2310 processor (2.9 GHz, 6-MB L3 cache, 95W)
657401-001 DVI to VGA adapter, HF
657402-001 Fan sink (includes replacement thermal material)
657851-001 DVI to VGA adapter, 29-pin HF
659354-001 nVidia GeForce GT530 2-GB graphics adapter
659355-001 ATI Radeon HD6570 1-GB graphics adapter
Small Form Factor (SFF) Chassis Spare Parts 31
Spare part
number
660261-001 Feet
665117-001 Intel Pentium Dual-Core G530 processor (2.4 GHz, 2-MB L3 cache, 65W)
665118-001 Intel Pentium Dual-Core G530T processor (2.0 GHz, 2-MB L3 cache, 35W)
665119-001 Intel Pentium Dual-Core G540 processor (2.5 GHz, 2-MB L3 cache, 65W)
665120-001 Intel Core i3 2130 processor (3.4 GHz, 3-MB L3 cache, 65W)
665121-001 Intel Core i5 2320 processor (3.0 GHz, 6-MB L3 cache, 95W)
665122-001 Intel Pentium Dual-Core G630 processor (2.7 GHz, 3-MB L3 cache, 65W)
665123-001 Intel Pentium Dual-Core G860 processor (3.0 GHz, 3-MB L3 cache, 65W)
665223-001 System board for use in Brazil
665224-001 Power supply, 270W
671734-001 Webcam HD-2200
Description
32 Chapter 4 Illustrated parts catalog
5 Serial ATA (SATA) Drive Guidelines
and Features
NOTE: HP only supports the use of SATA hard drives on these models of computer. No Parallel
ATA (PATA) drives are supported.
SATA Hard Drives
Serial ATA Hard Drive Characteristics
Number of pins/conductors in data cable 7/7
Number of pins in power cable 15
Maximum data cable length 39.37 in (100 cm)
Data interface voltage differential 400-700 mV
Drive voltages 3.3 V, 5 V, 12 V
Jumpers for configuring drive N/A
Data transfer rate 3.0 Gb/s
SATA Hard Drive Cables
SATA Data Cable
Always use an HP approved SATA 3.0 Gb/s cable as it is fully backwards compatible with the SATA
1.5 Gb/s drives.
Current HP desktop products ship with SATA 3.0 Gb/s hard drives.
SATA data cables are susceptible to damage if overflexed. Never crease a SATA data cable and
never bend it tighter than a 30 mm (1.18 in) radius.
The SATA data cable is a thin, 7-pin cable designed to transmit data for only a single drive.
SATA Hard Drives 33
SMART ATA Drives
The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP Personal
Computers have built-in drive failure prediction that warns the user or network administrator of an
impending failure or crash of the hard drive. The SMART drive tracks fault prediction and failure
indication parameters such as reallocated sector count, spin retry count, and calibration retry count. If
the drive determines that a failure is imminent, it generates a fault alert.
Hard Drive Capacities
The combination of the file system and the operating system used in the computer determines the
maximum usable size of a drive partition. A drive partition is the largest segment of a drive that may
be properly accessed by the operating system. A single hard drive may therefore be subdivided into a
number of unique drive partitions in order to make use of all of its space.
Because of the differences in the way that drive sizes are calculated, the size reported by the
operating system may differ from that marked on the hard drive or listed in the computer specification.
Drive size calculations by drive manufacturers are bytes to the base 10 while calculations by
Microsoft are bytes to the base 2.
Maximum Size
File System Controller Type Operating System Partition Drive
Drive/Partition Capacity Limits
FAT 32 ATA Windows 7 32 GB 2 TB
NTFS ATA Windows 7 2 TB 2 TB
34 Chapter 5 Serial ATA (SATA) Drive Guidelines and Features
6 Routine Care and Disassembly
Preparation
This chapter provides general service information for the computer. Adherence to the procedures and
precautions described in this chapter is essential for proper service.
CAUTION: When the computer is plugged into an AC power source, voltage is always applied to
the system board. You must disconnect the power cord from the power source before opening the
computer to prevent system board or component damage.
Electrostatic Discharge Information
A sudden discharge of static electricity from your finger or other conductor can destroy static-sensitive
devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic
device exposed to electrostatic discharge (ESD) may not appear to be affected at all and can work
perfectly throughout a normal cycle. The device may function normally for a while, but it has been
degraded in the internal layers, reducing its life expectancy.
Networks built into many integrated circuits provide some protection, but in many cases, the
discharge contains enough power to alter device parameters or melt silicon junctions.
Generating Static
The following table shows that:
Different activities generate different amounts of static electricity.
●
Static electricity increases as humidity decreases.
●
Relative Humidity
Event 55% 40% 10%
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPs* from plastic tube
7,500 V
3,000 V
400 V
400 V
15,000 V
5,000 V
800 V
700 V
35,000 V
12,000 V
6,000 V
2,000 V
Electrostatic Discharge Information 35
Removing DIPs* from vinyl tray
2,000 V
4,000 V
11,500 V
Removing DIPs* from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
*These are then multi-packaged inside plastic tubes, trays, or Styrofoam.
3,500 V
7,000 V
5,000 V
NOTE: 700 volts can degrade a product.
Preventing Electrostatic Damage to Equipment
Many electronic components are sensitive to ESD. Circuitry design and structure determine the
degree of sensitivity. The following packaging and grounding precautions are necessary to prevent
damage to electric components and accessories.
To avoid hand contact, transport products in static-safe containers such as tubes, bags, or
●
boxes.
Protect all electrostatic parts and assemblies with conductive or approved containers or
●
packaging.
Keep electrostatic sensitive parts in their containers until they arrive at static-free stations.
●
Place items on a grounded surface before removing them from their container.
●
5,000 V
20,000 V
11,000 V
14,500 V
26,500 V
21,000 V
Always be properly grounded when touching a sensitive component or assembly.
●
Avoid contact with pins, leads, or circuitry.
●
Place reusable electrostatic-sensitive parts from assemblies in protective packaging or
●
conductive foam.
Personal Grounding Methods and Equipment
Use the following equipment to prevent static electricity damage to equipment:
● Wrist straps are flexible straps with a maximum of one-megohm ± 10% resistance in the ground
cords. To provide proper ground, a strap must be worn snug against bare skin. The ground cord
must be connected and fit snugly into the banana plug connector on the grounding mat or
workstation.
Heel straps/Toe straps/Boot straps can be used at standing workstations and are compatible
●
with most types of shoes or boots. On conductive floors or dissipative floor mats, use them on
both feet with a maximum of one-megohm ± 10% resistance between the operator and ground.
Static Shielding Protection Levels
Method Voltage
Antistatic plastic
Carbon-loaded plastic
1,500
7,500
Metallized laminate
36 Chapter 6 Routine Care and Disassembly Preparation
15,000
Grounding the Work Area
To prevent static damage at the work area, use the following precautions:
● Cover the work surface with approved static-dissipative material. Provide a wrist strap connected
to the work surface and properly grounded tools and equipment.
● Use static-dissipative mats, foot straps, or air ionizers to give added protection.
● Handle electrostatic sensitive components, parts, and assemblies by the case or PCB laminate.
Handle them only at static-free work areas.
● Turn off power and input signals before inserting and removing connectors or test equipment.
● Use fixtures made of static-safe materials when fixtures must directly contact dissipative
surfaces.
● Keep work area free of nonconductive materials such as ordinary plastic assembly aids and
Styrofoam.
Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive.
●
Recommended Materials and Equipment
Materials and equipment that are recommended for use in preventing static electricity include:
Antistatic tape
●
Antistatic smocks, aprons, or sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Conductive foam
●
Conductive tabletop workstations with ground cord of one-megohm +/- 10% resistance
●
Static-dissipative table or floor mats with hard tie to ground
●
Field service kits
●
Static awareness labels
●
Wrist straps and footwear straps providing one-megohm +/- 10% resistance
●
Material handling packages
●
Conductive plastic bags
●
Conductive plastic tubes
●
Conductive tote boxes
●
Opaque shielding bags
●
Transparent metallized shielding bags
●
Transparent shielding tubes
●
Electrostatic Discharge Information 37
Operating Guidelines
To prevent overheating and to help prolong the life of the computer:
Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and
●
cold.
Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all
●
vented sides of the computer and above the monitor to permit the required airflow.
Never restrict the airflow into the computer by blocking any vents or air intakes. Do not place the
●
keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also
restricts airflow.
Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other foreign
●
matter can block the vents and limit the airflow. Be sure to unplug the computer before cleaning
the air vents.
Never operate the computer with the cover or side panel removed.
●
Do not stack computers on top of each other or place computers so near each other that they
●
are subject to each other’s re-circulated or preheated air.
If the computer is to be operated within a separate enclosure, intake and exhaust ventilation
●
must be provided on the enclosure, and the same operating guidelines listed above will still
apply.
Keep liquids away from the computer and keyboard.
●
Never cover the ventilation slots on the monitor with any type of material.
●
Install or enable power management functions of the operating system or other software,
●
including sleep states.
Routine Care
General Cleaning Safety Precautions
1. Never use solvents or flammable solutions to clean the computer.
2. Never immerse any parts in water or cleaning solutions; apply any liquids to a clean cloth and
then use the cloth on the component.
3. Always unplug the computer when cleaning with liquids or damp cloths.
4. Always unplug the computer before cleaning the keyboard, mouse, or air vents.
5. Disconnect the keyboard before cleaning it.
6. Wear safety glasses equipped with side shields when cleaning the keyboard.
Cleaning the Computer Case
Follow all safety precautions in General Cleaning Safety Precautions on page 38 before cleaning the
computer.
38 Chapter 6 Routine Care and Disassembly Preparation
To clean the computer case, follow the procedures described below:
To remove light stains or dirt, use plain water with a clean, lint-free cloth or swab.
●
For stronger stains, use a mild dishwashing liquid diluted with water. Rinse well by wiping it with
●
a cloth or swab dampened with clear water.
For stubborn stains, use isopropyl (rubbing) alcohol. No rinsing is needed as the alcohol will
●
evaporate quickly and not leave a residue.
After cleaning, always wipe the unit with a clean, lint-free cloth.
●
Occasionally clean the air vents on the computer. Lint and other foreign matter can block the
●
vents and limit the airflow.
Cleaning the Keyboard
Follow all safety precautions in General Cleaning Safety Precautions on page 38 before cleaning the
keyboard.
To clean the tops of the keys or the keyboard body, follow the procedures described in
Computer Case on page 38.
When cleaning debris from under the keys, review all rules in
on page 38 before following these procedures:
CAUTION: Use safety glasses equipped with side shields before attempting to clean debris from
under the keys.
Visible debris underneath or between the keys may be removed by vacuuming or shaking.
●
Canned, pressurized air may be used to clean debris from under the keys. Caution should be
●
used as too much air pressure can dislodge lubricants applied under the wide keys.
If you remove a key, use a specially designed key puller to prevent damage to the keys. This
●
tool is available through many electronic supply outlets.
CAUTION: Never remove a wide leveled key (like the space bar) from the keyboard. If these
keys are improperly removed or installed, the keyboard may not function properly.
Cleaning under a key may be done with a swab moistened with isopropyl alcohol and squeezed
●
out. Be careful not to wipe away lubricants necessary for proper key functions. Use tweezers to
remove any fibers or dirt in confined areas. Allow the parts to air dry before reassembly.
Cleaning the Monitor
Cleaning the
General Cleaning Safety Precautions
Wipe the monitor screen with a clean cloth moistened with water or with a towelette designed for
●
cleaning monitors. Do not use sprays or aerosols directly on the screen; the liquid may seep into
the housing and damage a component. Never use solvents or flammable liquids on the monitor.
To clean the monitor body follow the procedures in
●
Cleaning the Computer Case on page 38.
Routine Care 39
Cleaning the Mouse
Before cleaning the mouse, ensure that the power to the computer is turned off.
● Clean the mouse ball by first removing the retaining plate and the ball from the housing. Pull out
any debris from the ball socket and wipe the ball with a clean, dry cloth before reassembly.
● To clean the mouse body, follow the procedures in
Service Considerations
Listed below are some of the considerations that you should keep in mind during the disassembly and
assembly of the computer.
Power Supply Fan
The power supply fan is a variable-speed fan based on the temperature in the power supply.
CAUTION: The cooling fan is always on when the computer is in the “On” mode. The cooling fan is
off when the computer is in “Standby,” “Suspend,” or “Off” modes.
You must disconnect the power cord from the power source before opening the computer to prevent
system board or component damage.
Tools and Software Requirements
To service the computer, you need the following:
Torx T-15 screwdriver (HP screwdriver with bits, PN 161946-001)
●
Torx T-15 screwdriver with small diameter shank (for certain front bezel removal)
●
Cleaning the Computer Case on page 38.
Screws
Flat-bladed screwdriver (may sometimes be used in place of the Torx screwdriver)
●
Phillips #2 screwdriver
●
Diagnostics software
●
HP tamper-resistant T-15 wrench (Smart Cover FailSafe Key, PN 166527-001) or HP tamper-
●
resistant bits (Smart Cover FailSafe Key, PN 166527-002)
The screws used in the computer are not interchangeable. They may have standard or metric threads
and may be of different lengths. If an incorrect screw is used during the reassembly process, it can
damage the unit. HP strongly recommends that all screws removed during disassembly be kept with
the part that was removed, then returned to their proper locations.
CAUTION: Metric screws have a black finish. U.S. screws have a silver finish and are used on hard
drives only.
CAUTION: As each subassembly is removed from the computer, it should be placed away from the
work area to prevent damage.
40 Chapter 6 Routine Care and Disassembly Preparation
Cables and Connectors
Most cables used throughout the unit are flat, flexible cables. These cables must be handled with
care to avoid damage. Apply only the tension required to seat or unseat the cables during insertion or
removal from the connector. Handle cables by the connector whenever possible. In all cases, avoid
bending or twisting the cables, and ensure that the cables are routed in such a way that they cannot
be caught or snagged by parts being removed or replaced.
CAUTION: When servicing this computer, ensure that cables are placed in their proper location
during the reassembly process. Improper cable placement can damage the computer.
Hard Drives
Handle hard drives as delicate, precision components, avoiding all physical shock and vibration. This
applies to failed drives as well as replacement spares.
● If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective
packaging and label the package “Fragile: Handle With Care.”
Do not remove hard drives from the shipping package for storage. Keep hard drives in their
●
protective packaging until they are actually mounted in the CPU.
Avoid dropping drives from any height onto any surface.
●
If you are inserting or removing a hard drive, turn off the computer. Do not remove a hard drive
●
while the computer is on or in standby mode.
Before handling a drive, ensure that you are discharged of static electricity. While handling a
●
drive, avoid touching the connector. For more information about preventing electrostatic
damage, refer to
Do not use excessive force when inserting a drive.
●
Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic
●
fields such as monitors or speakers.
Electrostatic Discharge Information on page 35
Lithium Coin Cell Battery
The battery that comes with the computer provides power to the real-time clock and has a minimum
lifetime of about three years.
See the appropriate removal and replacement chapter for the chassis you are working on in this
guide for instructions on the replacement procedures.
WARNING! This computer contains a lithium battery. There is a risk of fire and chemical burn if the
battery is handled improperly. Do not disassemble, crush, puncture, short external contacts, dispose
in water or fire, or expose it to temperatures higher than 140ºF (60ºC). Do not attempt to recharge the
battery.
NOTE: Batteries, battery packs, and accumulators should not be disposed of together with the
general household waste. In order to forward them to recycling or proper disposal, please use the
public collection system or return them to HP, their authorized partners, or their agents.
Service Considerations 41
7 Removal and Replacement Procedures
– Microtower Chassis
Adherence to the procedures and precautions described in this chapter is essential for proper service.
After completing all necessary removal and replacement procedures, run the Diagnostics utility to
verify that all components operate properly.
NOTE: Not all features listed in this guide are available on all computers.
Serviceability Features
The computers include features that make them easy to upgrade and service. A Torx T-15, Phillips,
or flat blade screwdriver is needed for many of the installation procedures described in this guide.
Preparation for Disassembly
1. Close any open software applications.
2. Exit the operating system.
3. Remove any diskette or compact disc from the computer.
4. Turn off the computer and any peripheral devices that are connected to it.
CAUTION: Turn off the computer before disconnecting any cables.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. In some systems the cooling fan is on
even when the computer is in the “Standby,” or “Suspend” modes. The power cord should
always be disconnected before servicing a unit.
5. Disconnect the power cord from the electrical outlet and then from the computer.
6. Disconnect all peripheral device cables from the computer.
NOTE: During disassembly, label each cable as you remove it, noting its position and routing.
Keep all screws with the units removed.
CAUTION: The screws used in the computer are of different thread sizes and lengths; using
the wrong screw in an application may damage the unit.
42 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Access Panel
Description Spare part number
Access panel 674373-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 42).
2. Loosen the captive Torx screw (1) on the back panel that secures the panel to the computer.
3. Slide the side panel toward the back (2), and then pull it away from the computer.
NOTE: Lay the computer on its side to install internal parts.
Figure 7-1 Removing the access panel
To replace the access panel, reverse the removal steps.
Access Panel 43
Front Bezel
Description Spare part number
Front bezel for use in EMEA region only 667849-001
Front bezel with optical drive door for use in Brazil 667849-201
Front bezel with for use in North American and Latin American regions 670692-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 42).
2. Remove the access panel (
Access Panel on page 43).
3. Press outward on the three latches (1) on the right side of the bezel.
4. Rotate the right side of the bezel off the chassis, and then remove the bezel from the chassis
(2).
Figure 7-2 Removing the Front Bezel
To reinstall the front bezel, reverse the removal procedure.
44 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Memory
Description Spare part number
4-GB, PC3-10600 585157-001
2-GB, PC3-10600 635803-001
1-GB, PC3-10600 635802-001
The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs).
DDR3-SDRAM DIMMs
The system board offers two memory sockets.
These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum
memory support, you can populate the system board with up to 8-GB of memory.
For proper system operation, the DDR3-SDRAM DIMMs must be:
industry-standard 240-pin
●
unbuffered non-ECC PC3-10600 DDR3-1333 MHz-compliant
●
1.5 volt DDR3-SDRAM DIMMs
●
The DDR3-SDRAM DIMMs must also:
support CAS latency 9 DDR3 1333 MHz (9-9-9 timing)
●
contain the mandatory JEDEC SPD information
●
In addition, the computer supports:
512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies
●
single-sided and double-sided DIMMs
●
DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not
●
supported
NOTE: The system will not operate properly if you install unsupported DIMMs.
Memory 45
Populating DIMM Sockets
Populate the DIMM sockets in the following order: XMM1, XMM2 or Channel A, Channel B.
Figure 7-3 DIMM Socket Locations (HP Pro 3400 model shown)
Table 7-1 DIMM Sockets
Description Socket Color Insertion Order
XMM1 socket, Channel A
(populate first)
XMM2 socket, Channel A HP Pro 3400: Black
NOTE: A memory module must occupy the XMM1/Channel A socket.
HP Pro 3400: Black
HP Pro 3405/3410:
Blue
HP Pro 3405/3410:
Blue
1
2
The system will automatically operate in single channel mode, dual channel mode, or flex mode,
depending on how the DIMMs are installed.
The system will operate in single channel mode if the DIMM sockets are populated in one
●
channel only.
● The system will operate in a higher-performing dual channel mode if the total memory capacity
of the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B.
The technology and device width can vary between the channels. For example, if Channel A is
populated with one 1-GB DIMM and Channel B is populated with one 2-GB DIMM, the system
will operate in dual channel mode.
46 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A is
●
not equal to the total memory capacity of the DIMMs in Channel B. In flex mode, the channel
populated with the least amount of memory describes the total amount of memory assigned to
dual channel and the remainder is assigned to single channel. For optimal speed, the channels
should be balanced so that the largest amount of memory is spread between the two channels.
If one channel will have more memory than the other, the larger amount should be assigned to
Channel A. For example, if you are populating the sockets with one 2-GB DIMM, and one 1-GB
DIMM, Channel A should be populated with the 2-GB DIMM, and Channel B should be
populated with the 1-GB DIMM. With this configuration, 2 GB will run as dual channel and 1 GB
will run as single channel.
In any mode, the maximum operational speed is determined by the slowest DIMM in the system.
●
The system will automatically operate in single channel mode, dual channel mode, or flex mode,
depending on how the DIMMs are installed.
Removing Memory Modules
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power
to drain before adding or removing memory modules. Regardless of the power-on state, voltage is
always supplied to the memory modules as long as the computer is plugged into an active AC outlet.
Adding or removing memory modules while voltage is present may cause irreparable damage to the
memory modules or system board.
The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is
important to use memory modules with gold-plated metal contacts to prevent corrosion and/or
oxidation resulting from having incompatible metals in contact with each other.
Static electricity can damage the electronic components of the computer or optional cards. Before
beginning these procedures, ensure that you are discharged of static electricity by briefly touching a
grounded metal object.
When handling a memory module, be careful not to touch any of the contacts. Doing so may damage
the module.
1. Prepare the computer for disassembly (Preparation for Disassembly on page 42).
2. Remove the access panel (
3. Locate the memory module sockets on the system board.
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system
components to cool before touching.
Access Panel on page 43).
Memory 47
4. Open both latches (1) of the memory module socket , and remove the memory module from the
socket (2).
Figure 7-4 Removing a DIMM
To install a memory module, reverse the removal procedures.
NOTE: A memory module can be installed in only one way. Match the notch on the module with the
tab on the memory socket.
A DIMM must occupy the XMM1 socket.
To create a dual-channel memory configuration, the memory capacity of Channel A must equal the
memory capacity of Channel B. Refer to
Populating DIMM Sockets on page 46 for more information.
48 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Expansion Cards
Description Spare part number
802.11b/g/n (1x1) WLAN module 634906-001
ATI Radeon HD 6450 1-GB graphics adapter 638132-001
ATI Radeon HD 6450 512-MB graphics adapter 647449-001
nVidia GeForce GT405 2-GB graphics adapter, full height (not for Brazil) 638406-001
nVidia GeForce GT530 2-GB graphics adapter, full height (not for Brazil) 657106-001
nVidia GeForce GT405 512-MB graphics adapter (not for Brazil) 657108-001
nVidia GeForce GT520 1-GB graphics adapter, full height (not for Brazil) 657399-001
The computer has the following expansion slots:
Table 7-2 Expansion Slots
Slot Type Number of Slots
PCI 2.3 slots. Can accommodate an expansion card up to 17.46 cm
(6.875 inches) in length.
PCI Express x1 slots 3 (HP Pro 3400 and HP Pro 3405); 1 (HP Pro
PCI Express x16 slots 1
MiniPCI slot 1 (HP Pro 3400 and HP Pro 3405 only)
2 (HP Pro 3410 only)
3410)
Expansion Cards 49
Figure 7-5 Expansion Slot Locations (HP Pro 3400/3405 [3400 shown])
Table 7-3 Expansion Slots
Item Description
PCIe X16 PCI Express x16 expansion slot
PCIe x1 PCIe x1 expansion slot
PCIe x1 PCIe x1 expansion slot
PCIe x1 PCIe x1 expansion slot
Mini PCIe Mini PCIe slot (WLAN module)
50 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Figure 7-6 Expansion Slot Locations (HP Pro 3410)
NOTE: Board appearance and color may vary.
NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16
expansion slot.
Table 7-4 Expansion Slots
Item Description
PCIe X16 PCI Express x16 expansion slot
PCIe x1 PCIe x1 expansion slot
PCI PCI expansion slot
PCI PCI expansion slot
NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16
expansion slot.
To remove, replace, or add an expansion card:
1. Prepare the computer for disassembly (
2. Remove the access panel (
Access Panel on page 43).
Preparation for Disassembly on page 42).
3. Locate the correct vacant expansion socket on the system board and the corresponding
expansion slot on the back of the computer chassis.
Expansion Cards 51
4. On the rear of the computer, a slot cover lock secures the expansion card brackets in place.
Remove the screw from the slot cover lock then slide the slot cover lock up to remove it from the
chassis.
Figure 7-7 Opening the Slot Cover Lock
5. Before installing an expansion card, remove the expansion slot cover or the existing expansion
card.
NOTE: Before removing an installed expansion card, disconnect any cables that may be
attached to the expansion card.
a. If you are installing an expansion card in a vacant socket, you must use a flat blade
screwdriver to pry out the metal shield on the rear panel that covers the expansion slot. Be
sure to remove the appropriate shield for the expansion card you are installing.
Figure 7-8 Removing an Expansion Slot Cover
52 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
b. If you are removing a PCI Express x1 card, hold the card at each end and carefully rock it
back and forth until the connectors pull free from the socket. Be sure not to scrape the card
against the other components.
Figure 7-9 Removing a PCI Express x1 Expansion Card
c. If you are removing a PCI Express x16 card, pull the retention arm on the back of the
expansion socket away from the card and carefully rock the card back and forth until the
connectors pull free from the socket. Be sure not to scrape the card against the other
components.
Figure 7-10 Removing a PCI Express x16 Expansion Card
6. Store the removed card in anti-static packaging.
Expansion Cards 53
7. If you are not installing a new expansion card, install an expansion slot cover to close the open
slot.
CAUTION: After removing an expansion card, you must replace it with a new card or
expansion slot cover for proper cooling of internal components during operation.
8. To install a new expansion card, hold the card just above the expansion socket on the system
board then move the card toward the rear of the chassis so that the bottom of the bracket on the
card slides into the small slot on the chassis. Press the card straight down into the expansion
socket on the system board.
Figure 7-11 Installing an Expansion Card
NOTE: When installing an expansion card, press firmly on the card so that the whole
connector seats properly in the expansion card slot.
9. Replace the slot cover lock and secure it in place with the screw that was previously removed.
Figure 7-12 Securing the Expansion Cards and Slot Covers
54 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
10. Connect external cables to the installed card, if needed. Connect internal cables to the system
board, if needed.
11. Reconfigure the computer, if necessary. Refer to
instructions on using Computer Setup.
Cable Management
Always follow good cable management practices when working inside the computer.
Keep cables away from major heat sources like the heat sink.
●
Do not jam cables on top of expansion cards or memory modules. Printed circuit cards like these
●
are not designed to take excessive pressure on them.
Some flat ribbon cables come prefolded. Never change the folds on these cables.
●
Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius.
●
Never crease a SATA data cable.
●
Do not rely on components like the drive cage, power supply, or computer cover to push cables
●
down into the chassis. Always position the cables to lay properly by themselves.
When removing the power supply power cable from the P1 connector on the system board, always
follow these steps:
1. Squeeze on the top of the retaining latch attached to the cable end of the connector (1).
Computer Setup (F10) Utility on page 7 for
2. Grasp the cable end of the connector and pull it straight up (2).
CAUTION: Always pull the connector - NEVER pull on the cable. Pulling on the cable could
damage the cable and result in a failed power supply.
Cable Management 55
Cable Connections
System board connectors are color-coded to make it easier to find the proper connection.
Connector Name Connector Color Description
ATX_POWER white Power supply, 24-pin
ATX_CPU white Power supply, 4-pin
SYS_FAN brown Chassis fan
CPU_FAN (HP Pro
3400/3405)
CPU_FAN1 (HP Pro 3410)
INT_SPKR (HP Pro
3400/3405 only)
F_PANEL black Power switch
F_AUDIO yellow Front I/O audio
F_USB1 white HP Pro 3400/3410: Media card reader
F_USB2 white HP Pro 3400/3410:Front I/O USB
F_USB3 white HP Pro 3400/3410:Front I/O USB
F_USB4 white HP Pro 3405:Front I/O USB
SATA0 dark blue Primary hard drive
SATA1 white Primary optical drive
SATA2 light blue Second hard drive
SATA3 orange Second optical drive
white Heat sink fan
white Speaker
HP Pro 3405: Front I/O USB
HP Pro 3405: Media card reader
56 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Drives
The computer supports up to three drives that may be installed in various configurations.
Description Spare part number
16X SATA DVD±RW drive 581600-001
6X SATA DVD-ROM drive (not for Brazil) 581599-001
2 TB, 7200 rpm SATA hard drive 613210-001
1.5 TB, 7200 rpm SATA hard drive 613209-001
1.5-TB, 5400-rpm SATA hard drive 652272-001
1 TB, 7200 rpm SATA hard drive 667719-001
750 GB, 7200 rpm SATA hard drive 632938-001
500 GB, 7200 rpm SATA hard drive 667720-001
250 GB, 7200 rpm SATA hard drive 621419-001
Table 7-5 Drive locations
Item Description
1 Optical drive
2 Optical drive or media card reader
3 Hard drive (internal)
This section describes the procedure for replacing or upgrading the storage drives. A Torx T-15
screwdriver is needed to remove and install the guide screws on a drive.
Drives 57
Installing Additional Drives
When installing drives, follow these guidelines:
● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA
connector on the system board labeled SATA0.
● Connect an optical drive to the light blue SATA connector on the system board labeled SATA2.
● Connect a media card reader to:
HP Pro 3400/3410: F_USB1 system board connector
◦
HP Pro 3405: F_USB2 system board connector
◦
The power cables for the SATA drives connect directly to the power supply. The primary hard
●
drive connects to the power connector labeled P4. the primary optical drive connects to the
power connector labeled P3.
● The system does not support Parallel ATA (PATA) optical drives or PATA hard drives.
CAUTION: To prevent loss of work and damage to the computer or drive:
If you are inserting or removing a drive, shut down the operating system properly, turn off the
computer, and unplug the power cord. Do not remove a drive while the computer is on or in standby
mode.
Before handling a drive, ensure that you are discharged of static electricity. While handling a drive,
avoid touching the connector. For more information about preventing electrostatic damage, refer to
Electrostatic Discharge Information on page 35.
Handle a drive carefully; do not drop it.
Do not use excessive force when inserting a drive.
Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic fields
such as monitors or speakers.
If a drive must be mailed, place the drive in a bubble-pack mailer or other protective packaging and
label the package “Fragile: Handle With Care.”
58 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
System Board Drive Connections
Refer to the following illustration and table to identify the system board drive connectors.
Figure 7-13 System Board Drive Connections (HP Pro 3400 shown)
Table 7-6 System Board Drive Connections
System Board Connector System Board Label Color
SATA0 SATA0 dark blue
SATA1 SATA1 white
SATA2 SATA2 light blue
SATA3 SATA3 orange
Media Card Reader F_USB1 (HP Pro
3400/3410)
white
Drives 59
Figure 7-14 System Board Drive Connections (HP Pro 3405 shown)
Table 7-7 System Board Drive Connections – Model 3405
System Board Connector System Board Label Color
SATA1 SATA1 dark blue
SATA2 SATA2 white
SATA3 SATA3 light blue
SATA4 SATA4 orange
Media Card Reader F_USB2 white
60 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Removing an Optical Drive
CAUTION: All removable media should be taken out of a drive before removing the drive from the
computer.
To remove an optical drive:
1. Prepare the computer for disassembly (
2. Remove the access panel (
3. Remove the front bezel (
4. Disconnect the power and data cables (1) from the rear of the optical drive.
5. Remove the two Torx screws (2) that secure the drive to the computer.
6. Slide the drive out of the computer (3).
Figure 7-15 Removing the optical drive
Access Panel on page 43).
Front Bezel on page 44).
Preparation for Disassembly on page 42).
To install an optical drive, reverse the removal procedures.
Removing a Hard Drive
NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so
that you can transfer the data to the new hard drive. Also, if you are replacing the primary hard drive,
make sure you have created a Recovery Disc Set to restore the operating system, software drivers,
and any software applications that were preinstalled on the computer.
1. Prepare the computer for disassembly (Preparation for Disassembly on page 42).
2. Remove the access panel (
3. Disconnect the power and data cables (1) from the rear of the hard drive.
4. Remove the four Torx screws (2) that secure the drive to the computer.
Access Panel on page 43).
Drives 61
5. Slide the hard drive toward the bottom of the computer (3), and then remove it from the
computer..
Figure 7-16 Removing the hard drive
To install a hard drive, reverse the removal procedures.
62 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Front I/O and USB Panel Housing Assembly
Description Spare part number
Front I/O and USB assembly without card reader 667853-001
Front I/O and USB assembly with card reader 667852-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 42).
2. Remove the access panel (
Access Panel on page 43)
3. Lay the computer on its side with the front facing toward you.
4. Remove the front bezel (
Front Bezel on page 44).
5. Remove the cables from the metal clip built into the bottom of the chassis, and then unplug the
three cables that connect the assembly to the system board. The assembly cables connect to
the following system board connectors:
Table 7-8 Front I/O connectors
HP Pro 3400/3410 models HP Pro 3405 models
F_AUDIO – yellow connector F_AUDIO – yellow connector
F_USB2 – white connector F_USB1 – white connector
F_USB3 – white connector F_USB4 – white connector
Figure 7-17 Front I/O connectors- HP Pro 3400/3410 models[3400 shown)
Front I/O and USB Panel Housing Assembly 63
Figure 7-18 Front I/O connectors — HP Pro 3405 models
6. Push in on the lever to the left of the assembly.
Figure 7-19 Front I/O connectors
7. Pull the assembly outward away from the front of the chassis while guiding the cables through
the hole in the chassis.
To install the housing assembly, reverse the removal procedures.
64 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
When installing the assembly, note that the cable closest to the front of the computer has two
separate connectors that plug into the same system board connector.
Figure 7-20 Front I/O connectors
Front I/O and USB Panel Housing Assembly 65
Power Switch/LED Assembly
Description Spare part number
Power switch/LED assembly 667850-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 42).
2. Remove the access panel (
3. Remove the front bezel (
4. Remove the optical drive (
5. Disconnect the braided cables from the black system board connector labeled F_PANEL (1).
6. Remove the cable from the metal clip (2) built into the computer.
7. From the inside of the computer, push up on the tab on the bottom of the assembly (3) to
disengage it from the computer.
Figure 7-21 Removing the power switch cable, disengaging the assembly
Access Panel on page 43).
Front Bezel on page 44).
Removing an Optical Drive on page 61).
66 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
8. Pull the power switch away from the chassis while guiding the wires through the hole in the
chassis.
Figure 7-22 Removing the power switch assembly
To install the power switch/LED assembly, reverse the removal procedures.
Power Switch/LED Assembly 67
System Fan
Description Spare part number
Chassis fan for use in EMEA, North American, and Latin American regions; not for Brazil 657103-001
Chassis fan for use in Brazil 514238-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 42).
434645-001
2. Remove the access panel (
Access Panel on page 43).
3. Lay the computer on its side with the rear facing toward you.
4. Remove the three Phillips screws that secure the fan to the chassis.
Figure 7-23 Removing the fan
NOTE: System board appearance may vary.
68 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
5. From the inside of the computer, disconnect the cable from the red/brown system board
connector labeled SYS_FAN (1), pull the fan into the chassis until it clears the chassis lip, and
then lift it out of the chassis (2).
Figure 7-24 Removing the fan
To install the fan, reverse the removal procedures.
System Fan 69
Fan Sink Assembly
Description Spare part number
Fan sink for use in models with Intel processors 667727-001
Fan sink for use in models with AMD processors 657402-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 42).
2. Remove the access panel (
3. Disconnect the fan sink cable from the white system board connector labeled CPU FAN (HP Pro
3400/3405) or CPU_FAN1 (HP Pro 3410) (1).
4. Loosen the four captive Torx screws (2) that secure the fan sink to the system board.
5. Lift the heat sink from the processor (3) and set it on its side to keep from contaminating the
work area with thermal grease.
Figure 7-25 Removing the fan sink
Access Panel on page 43).
CAUTION: Heat sink retaining screws should be tightened in diagonally opposite pairs (as in an X)
to evenly seat the heat sink to the processor. This is especially important as the pins on the socket
are very fragile and any damage to them may require replacing the system board.
When reinstalling an existing heat sink, make sure that its bottom has been cleaned with an alcohol
wipe and fresh thermal grease has been applied to the top of the processor. New heat sinks come
from the factory with fresh thermal grease already applied.
70 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Processor
HP Pro 3400/3410 uses Intel processors. HP Pro 3405 uses AMD processors.
Description Spare part number
Intel Core i7 processors
2600S (2.7 GHz, 8-MB L3 cache; not for Brazil) 638419-001
2600 (3.4 GHz, 8-MB L3 cache, 95W) 638632-001
Intel Core i5 processors
2500 (3.3 GHz, 6-MB L3 cache; not for Brazil) 638631-001
2400 (3.1-GHz, 6-MB L3 cache; not for use in Brazil) 638630-001
2320 (3.0 GHz, 6-MB L3 cache, 95W) 665121-001
2310 (2.9-GHz, 6-MB L3 cache; not for Brazil) 657111-001
2300 (2.8-GHz, 6-MB L3 cache; not for Brazil) 654601-001
Intel Core i3 processors
2130 (3.4 GHz, 3-MB L3 cache; not for Brazil) 665120-001
2120 (3.3 GHz, 3-MB L3 cache; not for Brazil) 638629-001
2105 (3.1 GHz, 3-MB L3 cache; not for Brazil) 655970-001
2100 (3.1 GHz, 3-MB L3 cache) 638628-001
Intel Pentium Dual-Core processors
G860 (3.0-GHz, 3-MB L3 cache; not for use in Brazil) 665123-001
G850 (2.9-GHz, 3-MB L3 cache) 655973-001
G840 (2.8-GHz, 3-MB L3 cache; not for Brazil) 655972-001
G630 (2.7-GHz, 3-MB L3 cache; not for use in Brazil) 665122-001
G620 (2.6-GHz, 3-MB L3 cache) 655971-001
Intel Celeron processors:
G540 (2.5 GHz, 2-MB L3 cache, 65W; not for Brazil) 665119-001
G530 (2.4 GHz, 2-MB L3 cache, 65W; not for Brazil) 665117-001
G440 (1.6 GHz, 1-MB L3 cache, 35W; not for Brazil) 665467-001
AMD A-Series Advanced Processing Units (APU); not for use in Brazil:
X4 A8-3800 (2.4 GHz, 4-MB L2 cache, 65W; Radeon HD6550D graphics core) 667723-001
X4 A6-3650 (2.6 GHz, 4-MB L2 cache, 100W; Radeon HD6550D graphics core) 667722-001
X4 A6-3600 (2.1 GHz, 4-MB L2 cache, 65W; Radeon HD6530D graphics core) 667724-001
X4 A8-3550 (2.8 GHz, 4-MB L2 cache, 65W; Radeon HD6550D graphics core) 667721-001
Processor 71
Description Spare part number
X2 A4-3400 (2.7 GHz, 4-MB L2 cache, 65W; Radeon HD6530D graphics core) 667725-001
X2 E2-3200 (2.4 GHz, 1-MB L2 cache, 65W; Radeon HD6370D graphics core) 667726-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 42).
2. Remove the access panel (
Access Panel on page 43).
3. Lay the computer on its side with the rear facing toward you.
4. Remove the fan sink
Fan Sink Assembly on page 70).
5. If removing an AMD processor, skip to step 6. If removing an Intel processor, rotate the locking
lever to its full open position (1), raise and rotate the microprocessor retainer to its full open
position (2), and then carefully lift the processor from the socket (3).
CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile and
handling them could cause irreparable damage. Once pins are damaged it may be necessary to
replace the system board.
CAUTION: The heat sink must be installed within 24 hours of installing the processor to
prevent damage to the processor’s solder connections.
Figure 7-26 Removing an Intel processor
72 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
6. If removing an AMD processor, rotate the locking lever to its full open position (1), and then
carefully lift the processor from the socket (2).
CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile and
handling them could cause irreparable damage. Once pins are damaged it may be necessary to
replace the system board.
CAUTION: The heat sink must be installed within 24 hours of installing the processor to
prevent damage to the processor’s solder connections.
Figure 7-27 Removing an AMD processor
To install a new processor:
1. Place the processor in its socket.
2. If installing an AMD processor, skip to step 3. If installing an Intel processor, close the retainer.
3. Secure the locking lever.
If reusing the existing heat sink, go to step 4.
If using a new heat sink, go to step 7.
4. If reusing the existing heat sink, clean the bottom of the heat sink with the alcohol pad provided
in the spares kit.
5. Apply the thermal grease provided in the spares kit to the top of the processor and install the
heat sink atop the processor.
6. Go to step 8.
Processor 73
7. If using a new fan sink, remove the protective covering from the bottom of the fan sink and place
it in position atop the processor.
8. Secure the fan sink to the system board and system board tray with the 4 captive screws and
attach the fan sink control cable to the system board.
CAUTION: Heat sink retaining screws should be tightened in diagonally opposite pairs (as in
an X) to evenly seat the heat sink on the processor. This is especially important as the pins on
the socket are very fragile and any damage to them may require replacing the system board.
NOTE: After installing a new processor onto the system board, always update the system
ROM to ensure that the latest version of the BIOS is being used on the computer. The latest
system ROM BIOS can be found on the Web at:
http:\\h18000.www1.hp.com/support/files.
74 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
Power Supply
Description Spare part number
Power supply, 300W (Active PFC; not for use in Brazil) 656721-001
Power supply, 300W 664862-001
WARNING! Voltage is always present on the system board when the computer is plugged into an
active AC outlet. To avoid possible personal injury and damage to the equipment the power cord
should be disconnected from the computer and/or the AC outlet before opening the computer.
NOTE: When installing a new power supply, be sure to set the red switch to the setting (230 V or
115 V) appropriate for the country in which the computer is used. Spare power supplies normally
arrive set for 230 V.
1. Prepare the computer for disassembly (Preparation for Disassembly on page 42).
2. Remove the access panel (
3. Disconnect all power cables from the mass storage devices and from the system board.
4. From the rear of the computer, remove the four Torx screws that secure the power supply to the
chassis.
Figure 7-28 Power supply screws
Access Panel on page 43).
5. Inside of the unit, press the power supply release latch on the chassis base (1).
Power Supply 75
6. Slide the power supply toward the front of the computer (2), then lift the power supply out of the
computer (3).
Figure 7-29 Removing the power supply
To install the power supply, reverse the removal procedure.
System Board
Description Spare part number
System board for use in 3400 models with Intel processors (includes thermal material) 660281-001
System board for use in 3410 models with Intel processors in Brazil (includes thermal material) 665223-001
System board for use in 3405 models with AMD processors (includes thermal material) 660155-001
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
Memory modules
●
Processor
●
Expansion cards
●
To remove the system board:
1. Prepare the computer for disassembly (
2. Remove the access panel (
3. Remove the front bezel (
Preparation for Disassembly on page 42).
Access Panel on page 43).
Front Bezel on page 44).
4. Remove any expansion cards (
Expansion Cards on page 49).
5. Disconnect all cables from the system board.
76 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
6. Remove the six screws that secure the system board to the chassis.
NOTE: HP Pro 3405 is secured with eight screws.
7. Slide the system board toward the front of the chassis, and then lift it up and out of the chassis.
Figure 7-30 Removing the system board (HP Pro 3400 shown)
To install the system board, reverse the removal procedure.
NOTE: When replacing the system board, you must also change the chassis serial number in the
BIOS.
NOTE: After installing a new system board, always update the system ROM to ensure that the
latest version of the BIOS is being used on the computer. The latest system ROM BIOS can be found
at:
Battery
The battery that comes with your computer provides power to the real-time clock and has a lifetime of
about three years. When replacing the battery, use a battery equivalent to the battery originally
installed on the computer. The computer comes with a 3-volt lithium coin cell battery.
NOTE: The lifetime of the lithium battery can be extended by plugging the computer into a live AC
wall socket. The lithium battery is only used when the computer is NOT connected to AC power.
WARNING! This computer contains an internal lithium manganese dioxide battery. There is a risk of
fire and burns if the battery is not handled properly. To reduce the risk of personal injury:
❑
❑
❑
http:\\h18000.www1.hp.com/support/files.
Do not attempt to recharge the battery.
Do not expose to temperatures higher than 60°C (140°F)
Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Replace the battery only with the HP/Compaq spare designated for this product.
❑
Battery 77
CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings.
When the battery is removed or replaced, the CMOS settings will be cleared. Refer to the
Troubleshooting Without Diagnostics on page 140 chapter for information on backing up the CMOS
settings.
NOTE: Batteries, battery packs, and accumulators should not be disposed of together with the
general household waste. In order to forward them to recycling or proper disposal, please use the
public collection system or return them to HP, its authorized partners, or its agents.
CAUTION: Static electricity can damage the electronic components of the computer or optional
equipment. Before beginning these procedures, ensure that you are discharged of static electricity by
briefly touching a grounded metal object.
1. Prepare the computer for disassembly (Preparation for Disassembly on page 42).
2. Remove the access panel (
Access Panel on page 43).
NOTE: It may be necessary to remove an expansion card to gain access to the battery.
3. Locate the battery and battery holder on the system board.
4. To release the battery from its holder, squeeze the metal clamp that extends above one edge of
the battery. When the battery pops up, lift it out (1).
5. To insert the new battery, slide one edge of the replacement battery under the holder’s lip with
the positive side up (2). Push the other edge down until the clamp snaps over the other edge of
the battery.
6. Replace the computer access panel.
7. Plug in the computer and turn on power to the computer.
8. Reset the date and time, your passwords, and any special system setups, using Computer
Setup. Refer to
Computer Setup (F10) Utility on page 7.
78 Chapter 7 Removal and Replacement Procedures – Microtower Chassis
8 Removal and Replacement Procedures
– Small Form Factor (SFF) Chassis
Adherence to the procedures and precautions described in this chapter is essential for proper service.
After completing all necessary removal and replacement procedures, run the Diagnostics utility to
verify that all components operate properly.
NOTE: Not all features listed in this guide are available on all computers.
Preparation for Disassembly
See Routine Care and Disassembly Preparation on page 35 for initial safety procedures.
1. Remove/disengage any security devices that prohibit opening the computer.
2. Close any open software applications.
3. Exit the operating system.
4. Remove any compact disc or media card from the computer.
5. Turn off the computer and any peripheral devices that are connected to it.
CAUTION: Turn off the computer before disconnecting any cables.
Regardless of the power-on state, voltage is always present on the system board as long as the
system is plugged into an active AC outlet. In some systems the cooling fan is on even when the
computer is in the “Standby,” or “Suspend” modes. The power cord should always be
disconnected before servicing a unit.
6. Disconnect the power cord from the electrical outlet and then from the computer.
7. Disconnect all peripheral device cables from the computer.
NOTE: During disassembly, label each cable as you remove it, noting its position and routing.
Keep all screws with the units removed.
CAUTION: The screws used in the computer are of different thread sizes and lengths; using
the wrong screw in an application may damage the unit.
Preparation for Disassembly 79
Access Panel
Description Spare part number
Access panel 656832-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 79).
2. If the computer is on a stand, remove the computer from the stand.
3. Remove the Torx screw that secures the access panel to the computer.
Figure 8-1 Removing the access panel screw
80 Chapter 8 Removal and Replacement Procedures – Small Form Factor (SFF) Chassis
4. Slide the access panel toward the back of the computer, and then pull it away from the
computer.
Figure 8-2 Removing the access panel
To install the access panel, reverse the removal procedure.
Access Panel 81
Front Bezel
Description Spare part number
Front bezel 656835-001
1. Prepare the computer for disassembly (Preparation for Disassembly on page 79).
2. Remove the access panel (
3. Lift up the three tabs on the top of the bezel.
Figure 8-3 Removing the front bezel
Access Panel on page 80).
4. Rotate the bezel off the chassis.
Figure 8-4 Removing the front bezel
To install the front bezel, reverse the removal procedure.
82 Chapter 8 Removal and Replacement Procedures – Small Form Factor (SFF) Chassis
Memory
Description Spare part number
4-GB, PC3-10600 585157-001
2-GB, PC3-10600 635803-001
1-GB, PC3-10600 635802-001
The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs).
DDR3-SDRAM DIMMs
The memory sockets on the system board can be populated with up to two DIMMs.
These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum
memory support, you can populate the system board with up to 8 GB of memory:
For proper system operation, the DDR3-SDRAM DIMMs must be:
industry-standard 240-pin
●
unbuffered non-ECC PC3-10600 DDR3-1333 MHz-compliant
●
1.5 volt DDR3-SDRAM DIMMs
●
The DDR3-SDRAM DIMMs must also:
support CAS latency 9 DDR3 1333 MHz (9-9-9 timing)
●
contain the mandatory JEDEC SPD information
●
In addition, the computer supports:
512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies
●
single-sided and double-sided DIMMs
●
DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not
●
supported
NOTE: The system will not operate properly if you install unsupported DIMMs.
Memory 83
Populating DIMM Sockets
There are two DIMM sockets on the system board, with one socket per channel.
Populate the DIMM sockets in the following order: Channel A then Channel B
Figure 8-5 DIMM Socket Locations
Table 8-1 DIMM Socket Locations
Description Socket Color Insertion Order
Channel A (populate first) Blue 1
Channel B Blue 2
NOTE: A DIMM must occupy the Channel A socket.
The system will operate in single channel mode if the DIMM sockets are populated in one
●
channel only.
The system will operate in a higher-performing dual channel mode if the total memory capacity
●
of the DIMM in Channel A is equal to the total memory capacity of the DIMM in Channel B. The
technology and device width can vary between the channels. For example, if Channel A is
populated with one 2-GB DIMMs and Channel B is populated with one 2-GB DIMM, the system
will operate in dual channel mode.
The system will operate in flex mode if the total memory capacity of the DIMM in Channel A is
●
not equal to the total memory capacity of the DIMM in Channel B. In flex mode, the channel
populated with the least amount of memory describes the total amount of memory assigned to
dual channel and the remainder is assigned to single channel. For optimal speed, the channels
should be balanced so that the largest amount of memory is spread between the two channels.
If one channel will have more memory than the other, the larger amount should be assigned to
Channel A. For example, if you are populating the sockets with one 2-GB DIMM, and one 1-GB
DIMMs, Channel A should be populated with the 2-GB DIMM, and Channel B should be
84 Chapter 8 Removal and Replacement Procedures – Small Form Factor (SFF) Chassis
populated with the 1-GB DIMM. With this configuration, 2 GB will run as dual channel and 1 GB
will run as single channel.
In any mode, the maximum operational speed is determined by the slowest DIMM in the system.
●
The system will automatically operate in single channel mode, dual channel mode, or flex mode,
depending on how the DIMMs are installed.
Removing DIMMs
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power
to drain before adding or removing memory modules. Regardless of the power-on state, voltage is
always supplied to the memory modules as long as the computer is plugged into an active AC outlet.
Adding or removing memory modules while voltage is present may cause irreparable damage to the
memory modules or system board.
The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is
important to use memory modules with gold-plated metal contacts to prevent corrosion and/or
oxidation resulting from having incompatible metals in contact with each other.
Static electricity can damage the electronic components of the computer or optional cards. Before
beginning these procedures, ensure that you are discharged of static electricity by briefly touching a
grounded metal object. For more information, refer to
When handling a memory module, be careful not to touch any of the contacts. Doing so may damage
the module.
Electrostatic Discharge Information on page 35.
1. Prepare the computer for disassembly (Preparation for Disassembly on page 79).
2. Remove the access panel (
3. Remove the front bezel (
4. Rotate the optical drive to its upright position.
Figure 8-6 Rotating the optical drive
Access Panel on page 80).
Front Bezel on page 82).
Memory 85
5. Open both latches of the memory module socket (1), and remove the memory module from the
socket (2).
Figure 8-7 Removing a DIMM
NOTE: A memory module can be installed in only one way. Match the notch on the module
with the tab on the memory socket.
For maximum performance, populate the sockets so that the memory capacity is spread as
equally as possible between Channel A and Channel B.
86 Chapter 8 Removal and Replacement Procedures – Small Form Factor (SFF) Chassis
6. To install a memory module, holding the module by the edges, completely slide it into the slot.
Make sure the module is pressed completely into the socket, and then gently push down on the
module until it snaps in place.
Figure 8-8 Installing a DIMM
NOTE: A memory module can be installed in only one way. Match the notch on the module
with the tab on the memory socket.
For maximum performance, populate the sockets so that the memory capacity is spread as
equally as possible between Channel A and Channel B.
The computer should automatically recognize the additional memory the next time you turn on the
computer.
Memory 87
Expansion Card
Description Spare part number
Graphics cards
nVidia GeForce GT530 2-GB graphics adapter 659354-001
nVidia GeForce 405 PCIe x16 graphics card, 1 GB 656789-001
ATI Radeon HD6570 1-GB graphics adapter 659355-001
ATI Radeon HD6450 PCIe x16 graphics card, 1 GB 647451-001
ATI Radeon HD6450 PCIe x16 graphics card, 512 MB 647450-001
The HP Pro 3410 SFF has one PCIe x16 expansion slot, one PCIe x1 expansion slots, and two PCI
2.2 slots.
Figure 8-9 Expansion Slot Locations
NOTE: Board appearance and color may vary.
NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16
expansion slot.
Table 8-2 Expansion Slots
Item Description
PCIe X16 PCI Express x16 expansion slot
88 Chapter 8 Removal and Replacement Procedures – Small Form Factor (SFF) Chassis
Table 8-2 Expansion Slots (continued)
Item Description
PCIe x1 PCIe x1 expansion slot
PCI PCI expansion slot
PCI PCI expansion slot
To remove, replace, or add an expansion card:
1. Prepare the computer for disassembly (
2. Remove the access panel (
Access Panel on page 80).
Preparation for Disassembly on page 79).
3. Locate the correct vacant expansion socket on the system board and the corresponding
expansion slot on the back of the computer chassis.
4. Release the slot cover bracket by removing the screw that secures the bracket, and then lifting
the bracket off the computer.
Figure 8-10 Opening the expansion slot bracket
5. Before installing an expansion card, remove the expansion slot cover or the existing expansion
card.
NOTE: Before removing an installed expansion card, disconnect any cables that may be
attached to the expansion card.
a. If you are installing an expansion card in a vacant socket, remove the appropriate
expansion slot cover on the back of the chassis. Pull the slot cover straight up then away
from the inside of the chassis.
Expansion Card 89
b. If you are removing a PCI Express x16 card, pull the retention arm on the back of the
expansion socket away from the card and carefully rock the card back and forth until the
connectors pull free from the socket. Pull the expansion card straight up from the socket
then away from the inside of the chassis to release it from the chassis frame. Be sure not to
scrape the card against the other components.
NOTE: PCI cards and PCI Express x1 cards do not have the retention arm. PCI Express
X16 card is shown below.
Figure 8-11 Removing a standard PCI expansion card
6. Store the removed card in anti-static packaging.
7. If you are not installing a new expansion card, install an expansion slot cover to close the open
slot.
CAUTION: After removing an expansion card, you must replace it with a new card or
expansion slot cover for proper cooling of internal components during operation.
90 Chapter 8 Removal and Replacement Procedures – Small Form Factor (SFF) Chassis
Loading...