HP Presario CQ62-220, Compaq Presario CQ62, G62 Maintenance And Service Manual

Compaq Presario CQ62 Notebook PC
and HP G62 Notebook PC

Maintenance and Service Guide

SUMMARY

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2010 Hewlett-Packard
Development Company, L.P.

AMD, ATI and ATI Mobility Radeon are
trademarks of Advanced Micro Devices,
Inc. Intel, Arrandale, and Core are
trademarks of Intel corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

First Edition: April 2010

Document Part Number: 613839-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 6

Identifying the hardware ....................................................................................................................... 6

Top components ................................................................................................................................... 7

TouchPad ............................................................................................................................ 7

Lights ................................................................................................................................... 8

Button and speakers ............................................................................................................ 9

Keys ................................................................................................................................... 10

Display ............................................................................................................................... 11

Right-side components ....................................................................................................................... 12

Left-side components ......................................................................................................................... 13

Bottom components ........................................................................................................................... 14

Wireless antennas .............................................................................................................................. 15

Additional hardware components ....................................................................................................... 16

3 Illustrated parts catalog ............................................................................................................................... 17

Serial number location ........................................................................................................................ 17

Computer major components ............................................................................................................. 18

Display assembly components ........................................................................................................... 24

Plastics Kit .......................................................................................................................................... 26

Mass storage devices ......................................................................................................................... 27

Miscellaneous parts ............................................................................................................................ 29

Sequential part number listing ............................................................................................................ 31

4 Removal and replacement procedures ....................................................................................................... 37

Preliminary replacement requirements ............................................................................................... 37

Tools required .................................................................................................................... 37

Service considerations ....................................................................................................... 37

Plastic parts ....................................................................................................... 37

Cables and connectors ..................................................................................... 38

Drive handling ................................................................................................... 38

Grounding guidelines ......................................................................................................... 39

v

Electrostatic discharge damage ........................................................................ 39

Packaging and transporting guidelines ............................................. 40

Workstation guidelines ..................................................................... 40

Equipment guidelines ....................................................................... 41

Component replacement procedures ................................................................................................. 42

Serial number .................................................................................................................... 42

Computer feet .................................................................................................................... 43

Battery ............................................................................................................................... 44

Hard drive .......................................................................................................................... 45

Optical drive ....................................................................................................................... 48

WLAN module .................................................................................................................... 50

Memory module ................................................................................................................. 53

Keyboard ........................................................................................................................... 55

Top cover ........................................................................................................................... 58

Speaker assembly ............................................................................................................. 61

Power button board ........................................................................................................... 62

TouchPad button board ..................................................................................................... 63

Modem module .................................................................................................................. 64

USB board ......................................................................................................................... 67

Power connector ................................................................................................................ 69

Display assembly ............................................................................................................... 70

System board ..................................................................................................................... 76

............................................................................................................................................ 79

RTC battery ....................................................................................................................... 80

Fan/heat sink assembly ..................................................................................................... 82

Processor ........................................................................................................................... 86

5 Setup Utility ................................................................................................................................................... 88

Computer Setup in Windows 7 ........................................................................................................... 88

Starting Setup Utility .......................................................................................................... 88

Using Setup Utility ............................................................................................................. 88

Changing the language of Setup Utility ............................................................. 88

Navigating and selecting in Setup Utility ........................................................... 89

Displaying system information .......................................................................... 89

Restoring default settings in Setup Utility .......................................................... 90

Exiting Setup Utility ........................................................................................... 91

Setup Utility menus ............................................................................................................ 91

Main menu ........................................................................................................ 91

Security menu ................................................................................................... 91

System Configuration menu .............................................................................. 92

Diagnostics menu .............................................................................................. 92

Computer Setup in Linux .................................................................................................................... 93

Starting Computer Setup ................................................................................................... 93

vi

Using Computer Setup ...................................................................................................... 93

Navigating and selecting in Computer Setup .................................................... 93

Restoring factory settings in Computer Setup ................................................... 94

Computer Setup menus ..................................................................................................... 95

File menu .......................................................................................................... 95

Security menu ................................................................................................... 96

Diagnostics menu .............................................................................................. 96

System Configuration menu .............................................................................. 97

6 Specifications ................................................................................................................................................ 99

Computer specifications ..................................................................................................................... 99

39.6-cm (15.6-in) display specifications ........................................................................................... 100

Hard drive specifications .................................................................................................................. 101

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications ...... 102

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications ............. 103

System resource specifications ........................................................................................................ 104

7 Backup and recovery .................................................................................................................................. 105

Windows 7 ........................................................................................................................................ 105

Creating recovery discs ................................................................................................... 106

Backing up your information ............................................................................................ 107

Using Windows Backup and Restore .............................................................. 108

Using system restore points ............................................................................ 109

When to create restore points ........................................................ 109

Create a system restore point ........................................................ 109

Restore to a previous date and time ............................................... 109

Performing a recovery ..................................................................................................... 109

Recovering from the recovery discs ................................................................ 110

Recovering from the dedicated recovery partition (select models only) .......... 110

Linux backup and recovery .............................................................................................................. 111

8 Connector pin assignments ....................................................................................................................... 112

Audio-out (headphone) ..................................................................................................................... 112

Audio-in (microphone) ...................................................................................................................... 112

External monitor ............................................................................................................................... 113

RJ-11 (modem) ................................................................................................................................ 114

RJ-45 (network) ................................................................................................................................ 114

HDMI ................................................................................................................................................ 115

Universal Serial Bus ......................................................................................................................... 116

9 Power cord set requirements .................................................................................................................... 117

Requirements for all countries or regions ......................................................................................... 117

Requirements for specific countries or regions ................................................................................ 118

vii

10 Recycling ................................................................................................................................................... 119

Battery .............................................................................................................................................. 119

Display .............................................................................................................................................. 119

Index ................................................................................................................................................................. 126

viii

1 Product description

Category Description HP G62 Compaq

Presario

CQ62

Compaq
Presario

CQ62

UMA Discrete UMA

Product Name Compaq Presario CQ62 Notebook PC √√

HP G62 Notebook PC √

Processors AMD Phenom™ N930 Processor (2.0 GHz, 2

MB total L2 cache, 1333 MHz)—Quad core 35
W

√√√

AMD Phenom N830 Processor (2.1 GHz, 1.5

MB total L2 cache, 1333 MHz)—Triple Core 35
W

√√√

AMD Phenom N620 Processor (2.8 GHz, 2

MB total L2 cache, 1333 MHz)—Dual Core 35
W

√√√

AMD Phenom II P920 Processor (1.6 GHz, 2

MB total L2 cache, 1066 MHz)—Quad Core 25
W

√√√

AMD Phenom II P820 Processor (1.8 GHz, 1.5

MB L2 cache, 1066 MHz, 3.6 GT/s)—Triple
Core 25 W

√√√

AMD Turion™ II N530 Processor (2.5 GHz, 2

MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual
Core 35 W

√√√

AMD Turion II P520 Processor (2.3 GHz, 2 MB

L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 25
W

√√√

AMD Anthlon™ II N330 Processor (2.3 GHz, 1

MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual
Core 35 W

√√√

AMD Anthlon II P320 Processor (2.1 GHz, 1

MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual
Core 25 W

√√√

AMD Sempron™ II V120 Processor (2.2 GHz,

512 MB L2 cache, 1066 MHz, 3.2 GT/s)—
Single Core 25 W

√√√

Chipset ATI™ RS880M √√

1

Category Description HP G62 Compaq

Presario

CQ62

Compaq
Presario

CQ62

UMA Discrete UMA

Southbridge - SB820

AMD™ RS880MD √

Graphics ATI Mobility Radeon™ HD5430 with 512 MB

dedicated video memory

√

ATI Mobility Radeon HD Graphics (UMA,

integrated) with shared video memory

√ √

ATI Mobility Radeon HD 545v with 512 MB for

vision label mapping

√

Support for BD or HD-DVD playback with HD

decoder and DX10 support

√√√

Panel 39.6-cm (15.6-in) HD LED BrightView (1366 x

768)

√√√

16:9 wide aspect ratio √√√

Memory 2 customer-accessible/upgradable SODIMM

slots

√√√

Supports dual-channel memory DDR3, 1066

MHz

√√√

Supports up to 8 GB of system memory √√√

Supports the following configurations:

●

4096 MB (2048 MB × 2) √√√

●

3072 MB (1024 MB × 1 + 2048 MB × 1) √√√

●

2048 MB (2048 MB × 1) √√√

●

2048 MB (1024 MB × 2) √√√

●

1024 MB (1024 MB × 1) √√√

Hard drives Supports 9.5-mm, 6.35-cm (2.5-in) SATA hard

drive

√√√

Customer accessible √√√

Supports the following drives:

●

640 GB, 5400 rpm √√√

●

500 GB, 7200 rpm √√√

●

320 GB, 7200 rpm √√√

●

250 GB, 7200 rpm √√√

●

160 GB, 7200 rpm √√√

2 Chapter 1 Product description

Category Description HP G62 Compaq

Presario

CQ62

Compaq
Presario

CQ62

UMA Discrete UMA

Optical drives 12.7-mm (0.50-in) fixed SATA tray load √√√

DVD±RW and CD-RW SuperMulti Double-

Layer Combo Drive with LightScribe

√√√

Blu-ray ROM with LightScribe DVD±R/RW

SuperMulti Double-Layer Drive

√√√

Webcam VGA camera, fixed angle with activity light and

single analog microphone

√√√

Microphone Integrated single analog microphone (for

models with no webcam)

√√√

Audio High-definition audio supports Microsoft®

premium requirements with Presario/HP Altec
Lansing speakers

√√√

Modem (select models
only)

56K V.92 data/fax MDC modem (computer
models not equipped with a modem have a
cover over the RJ-11 jack opening)

√√√

Supports all worldwide certification

requirements

√√√

Ethernet Integrated 10/100 network interface card (NIC) √√√

Realtek 8102E √√√

Wireless Integrated wireless local area network

(WLAN) options by way of wireless module:

2 wireless antennas built into display assembly √√√

Support for no-WLAN option √√√

Support for the following WLAN formats:

Broadcom BCM4312 802.11b/g √√√

Atheros AR9285 802.11 a/b/g/n 2x2 √√√

Atheros AR9285 802.11b/g/n 1x1 WiFi

Adapter

√√√

Broadcom 4313 802.11b/g/n 1x1 √√√

Broadcom 4313 802.11b/g/n 1x1 WiFi and

2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready)

√√√

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and

Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready)

√√√

Realtek RTL8191SE 802.11b/g/n 1x1 WiFi

Adapter

√√√

External media card

(select models only )

Digital Media Slot supporting SD, MMC, MS,
MSPro, xD cards. Supports mini versions of
SD, MMC, MS Duo with adapter, not included

√√√

3

Category Description HP G62 Compaq

Presario

CQ62

Compaq
Presario

CQ62

UMA Discrete UMA

Ports Audio-in (stereo microphone) √√√

Audio-out (stereo headphone) √√√

High-Definition Multimedia Interface (HDMI)

version 1.3 supporting 1080p with High­bandwidth Digital Content Protection (HDCP)
key (select models only)

√√√

Hot plut/unplug with auto-detect √√√

RJ-11 (modem, select models only) √√√

RJ-45 (Ethernet) √√√

USB (Three USB ports; one is an eSATA/USB

port)

√√√

VGA (Dsub 15-pin) supporting 1600 × 1200

external resolution at 75 Hz

√√√

Multi-pin AC power √√√

Keyboard/pointing
devices

Full-size keyboard, 39.62-cm(15.6-in) with
numeric keypad

√√√

TouchPad with 2 buttons and 2-way scroll

(taps enabled as default)

√√√

Power requirements 6-cell, 2.20–Ah, 47 Wh battery √√√

6-cell, 2.55–Ah, 55 Wh battery √√√

65-W AC adapter with localized cable plug

support

√ √

90-W AC adapter with localized cable plug

support

√

Security Kensington Security Lock √√√

Operating system Preinstalled:

Windows 7® Professional (32 & 64 bit) √√√

Windows 7 Home Premium (32 & 64 bit) √√√

Windows 7 Home Basic (32 & 64 bit) √√√

Free DOS √√

Serviceability End-user replaceable parts:

AC adapter √√√

Battery (system) √√√

Hard drive √√√

Memory module √√√

4 Chapter 1 Product description

Category Description HP G62 Compaq

Presario

CQ62

Compaq
Presario

CQ62

UMA Discrete UMA

Optical drive √√√

Mini-card devices √√√

5

2 External component identification

Identifying the hardware

Components included with the computer might vary by region and model. The illustrations in this
chapter identify the standard features on most computer models.

To see a list of hardware installed in the computer:

1. Select Start > My Computer.

2. In the left pane of the System Tasks window, select View system information.

3. Select Hardware tab > Device Manager.

Add hardware or modify computer configurations using Device Manager.

6 Chapter 2 External component identification

Top components

TouchPad

Component Description

(1) TouchPad light Off—Touchpad is on.

Amber—Touchpad is off.

(2) TouchPad zone Moves the pointer and selects or activates items on the

screen.

(3) Left TouchPad button Press the left side of the TouchPad button to execute

functions like the left button on an external mouse.

(4) Right TouchPad button Press the right side of the TouchPad button to execute

functions like the right button on an external mouse.

*This table describes factory settings.

To view or change the pointing device preferences:

1. Select Start > Devices and Printers.

2. Right-click the device representing the computer.

3. Select Mouse settings.

Top components 7

Lights

Component Description

(1) TouchPad light

●

Off—TouchPad is enabled.

●

Amber—TouchPad is disabled.

(2) Caps lock light On—Caps lock is on

(3) Power light

●

On—The computer is on.

●

Flashing—The computer is in Sleep.

●

Off—The computer is off or in Hibernation.

(4) Wireless light

●

White—An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth device, is on.

●

Amber—No wireless devices are detected.

8 Chapter 2 External component identification

Button and speakers

Component Description

(1) Speakers grill Two integrated speakers produce sound.

(2) Power button

●

When the computer is off, press the button to turn on
the computer.

●

When the computer is on, press the button to initiate
Sleep.

●

When the computer is in Sleep, press the button to exit
Sleep.

●

When the computer is in Hibernation, press the button
to exit Hibernation.

If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options.

*This table describes factory settings. For information about changing factory settings, see the user guides located in Help
and Support.

Top components 9

Keys

Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) Send e-mail key Opens a new e-mail in your default e-mail client.

(3) Media application key Launches CyberLink PowerDVD.

(4) Web browser key Launches default web browser.

(5) Print key Sends the currently-active document to the default printer.

(6) Calculator key Launches the calculator application.

(7) fn key Displays system information when pressed in conjunction

with the esc key.

(8) Windows logo key Displays the Windows Start menu.

(9) Windows applications key Displays a shortcut menu for items where the cursor is

positioned

(10) Action keys Executes frequently-used system actions.

10 Chapter 2 External component identification

Display

Component Description

(1) Wireless antenna (2) Sends and receives signals from one or more wireless devices.

(2) Internal microphone Records sound.

(3) Integrated webcam (select models only) Records audio and video and captures still photographs.

(4) Webcam light (select models only) On—The webcam is in use.

Top components 11

Right-side components

Component Description

(1) Optical drive Reads and writes to optical discs.

(2) USB port Connects an optional USB device.

(3) RJ-11 (modem) jack (select models only) Connects a modem cable.

(4) AC adapter light

●

Flashing white—The computer is in Sleep.

●

On white—The computer is connected to external power.

●

Flashing amber—The computer is charged.

●

Off—The computer is not connected to external power.

(5) Power connector Connects an AC adapter.

(6) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent,

but it might not prevent the computer from being mishandled
or stolen.

12 Chapter 2 External component identification

Left-side components

Component Description

(1) External monitor port Connects an external VGA monitor or projector.

(2) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.

(3) HDMI port (select models only) Connects an optional video or audio device, such as a

high-definition television, or any compatible digital or audio
component.

NOTE: Depending on the computer model, the computer

might include an HDMI port or a USB port at this location.

(4) RJ-45 (network) jack Connects a network cable.

(5) USB ports (2) Connects an optional USB devices.

(6) Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

(7) Audio-out (headphone) jack Produces sound when connected to optional powered

stereo speakers, headphones, earbuds, a headset, or
television audio.

(8) Digital Media Slot (select models only) Supports the following optional digital card formats:

●

Memory Stick (MS)

●

Memory Stick Pro (MSP)

●

MultiMediaCard (MMC)

●

Secure Digital (SD) Memory Card

●

xD-Picture Card (XD)

(9) Drive light On—The hard drive is in use.

Left-side components 13

Bottom components

Component Description

(1) Battery bay Holds the battery.

(2) Vents (4) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.

(3) Battery release latch Releases the battery from the battery bay.

(4) Memory module compartment Contains two memory module slots and, on select

models, the wireless LAN (WLAN) device.

CAUTION: To prevent an unresponsive system, replace

the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact technical support
through Help and Support.

(5) Hard drive bay Holds the hard drive.

14 Chapter 2 External component identification

Wireless antennas

At least two antennas send and receive signals from one or more wireless devices. These antennas
are not visible from the outside of the computer.

NOTE: For optimal transmission, keep the areas immediately around the antennas free from

obstructions.

To review the wireless regulatory notices, see to the section of the Regulatory, Safety and
Environmental Notices that applies to your country or region. These notices are located in Help and
Support.

Wireless antennas 15

Additional hardware components

Component Description

(1) Power cord* Connects an AC adapter to an AC outlet.

(2) AC adapter Converts AC power to DC power.

(3) Battery* Powers the computer when the computer is not plugged into

external power.

*Power cords vary in appearance by country or region.

16 Chapter 2 External component identification

3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model
number located in the battery bay of the computer.

Component

Description

(1) Product name The name affixed to the front of the computer.

(2) Serial number (s/n) An alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n) This number provides specific information about the product’s

hardware components. The part number helps a service technician
to determine what components and parts are needed.

(4) Warranty period The duration of the warranty period for the computer.

(5) Model description An alphanumeric identifier used to locate documents, drivers, and

support for the computer.

Serial number location 17

Computer major components

18 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(1) 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly

for use in:

NOTE: For more display assembly internal component spare part information. See

Display assembly components on page 24.

●

HP G62 biscotti computer models 595185-001

●

HP G62 biscotti computer models with webcam 595186-001

●

HP G62 silver computer models 605141-001

●

HP G62 silver computer models with webcam 605142-001

●

HP G62 white computer models 605143-001

●

HP G62 white computer models with webcam 605144-001

●

HP G62 matte black computer models 608109-001

●

HP G62 matte black computer models with webcam 608110-001

●

Presario CQ62 biscotti computer models 602170-001

●

Presario CQ62 biscotti computer models with webcam 602171-001

●

Presario CQ62 matte black computer models 595187-001

●

Presario CQ62 matte black computer models with webcam 595188-001

(2) Power button board 595204-001

(3) Keyboard (includes keyboard cable) for use in:

●

Adriatics 595199-BA1

●

Belgium 595199-A41

●

Canada 595199-121

●

Czech Republic 595199-221

●

France 595199-051

●

Germany 595199-041

●

Greece 595199-DJ1

●

Hungry 595199-211

●

for International use 595199-B31

●

Israel 595199-BB1

●

Italy 595199-061

●

Korea 595199-AD1

●

North America 595199-001

●

Norway 595199-DH1

●

Portugal

595199-131

●

Russia 595199-251

●

Saudi Arabia 595199-171

Computer major components 19

Item Description Spare part number

●

Spain 595199-071

●

Switzerland 595199-BG1

●

Taiwan 595199-AB1

●

Thailand 595199-281

●

Turkey 595199-141

●

United Kingdom 595199-031

(4) Speaker assembly (includes cable) 602744-001

(5) Top cover (includes TouchPad board) for use in:

●

Biscotti computer models 595206-001

●

Matte black computer models 595207-001

●

Silver computer models 605147-001

●

White computer models 605148-001

(6) Fan/heat sink assembly (includes replacement thermal material) for use with:

●

UMA systems 606609-001

●

Discrete systems 606610-001

(7) Touchpad button board 595203-001

(8) Modem module (select models only)

●

All countries and regions except for Australia and New Zealand 510100-001

●

Australia and New Zealand 510100-011

(9) RTC battery (includes mounting adhesive) 602745-001

(10) System board (includes replacement thermal material) for use in:

●

PCA UMA system board 592808–001

●

PCA UMA system board with modem and card reader 592809–001

●

HD5430 PCA Discrete system board 592810-001

●

HD5430 PCA Discrete system board with modem and card reader 592811-001

●

HD545V PCA Discrete system board 611554-001

●

HD545V PCA Discrete system board with card reader 611555-001

●

HD5470/512M PCA Discrete system board 616405–001

●

HD5470/512M PCA Discrete system board with card reader 616406–001

●

HD5470/1G PCA Discrete system board 616407–001

●

HD5470/1G PCA Discrete system board with card reader 616408–001

(11) Memory module (1066 MHz, DDR3)

●

1 GB 598859-001

●

2 GB 598856-001

20 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(12) Hard drive

●

640 GB, 5400 rpm 615586–001

●

500 GB, 7200 rpm 599056-001

●

320 GB, 7200 rpm 599055-001

●

250 GB, 7200 rpm 599054-001

●

160 GB, 7200 rpm 599053-001

●

Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 599057-001

(13) Processor (includes replacement thermal material)

●

AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)—Quad
core 35 W

594169-001

●

AMD Phenom N830 Processor (2.1 GHz, 1.5 MB total L2 cache, 1333 MHz)—Triple
Core 35 W

594168-001

●

AMD Phenom N620 Processor (2.8 GHz, 2 MB total L2 cache, 1333 MHz)—Dual
Core 35 W

594166-001

●

AMD Phenom II P920 Processor (1.6 GHz, 2 MB total L2 cache, 1066 MHz)—Quad
Core 25 W

594170-001

●

AMD Phenom II P820 Processor (1.8 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)
—Triple Core 25 W

594167-001

●

AMD Turion II N530 Processor (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—
Dual Core 35 W

594172-001

●

AMD Turion II P520 Processor (2.3 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—
Dual Core 25 W

594173-001

●

AMD Anthlon™ II N330 Processor (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)
—Dual Core 35 W

594164-001

●

AMD Anthlon II P320 Processor (2.1 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—
Dual Core 25 W

594165-001

●

AMD Sempron II V120 Processor (2.2 GHz, 512 MB L2 cache, 1066 MHz, 3.2 GT/s)
—Single Core 25 W

594171-001

(14) Wireless (WLAN) module

●

Broadcom BCM4312 802.11b/g WiFi adapter for use in Canada, the Cayman
Islands, Guam, Puerto Rico, the United States, and the US Virgin Islands

504593-003

●

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman
Islands, Guam, Puerto Rico, the United States, and the US Virgin Islands

580101-001

Computer major components 21

Item Description Spare part number

●

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentian, Armenia, Australia,
Austria, AzerbaijanBahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan,
Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgeria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile,
China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic,
Zaire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon,
Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guatemala,
Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Korea-South, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Nether Antilles, French Guiana, Aruba, British Virgin Islands,
Bermuda, Syria, Guadeloupe, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagaascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea,
Paraguay, Peru, Philippines, Poland, Portugal, Republic of Moldova, Romania,
rwanda, Samoa, San Marino, Sao tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and Gren, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates ,United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia,
and Zimbabwe

580101-002

●

Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter 593533–001

●

Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001

●

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready)

600370-001

●

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready)

602992-001

(15) Optical drive (includes optical drive bezel and bracket)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use

with:

●

Biscotti computer models 599062-001

●

Matte black computer models 600651-001

●

Silver computer models 608112-001

●

White computer models 608113-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:

●

Biscotti computer models 599063-001

●

Matte black computer models 600652-001

●

Silver computer models 608114-001

●

White computer models 608115-001

(16) Battery

●

6-cell Li-lon, 2.20 Ah, 47 Wh 593553-001

22 Chapter 3 Illustrated parts catalog

Item Description Spare part number

●

6-cell Li-lon, 2.55 Ah, 55 Wh 593554-001

(17) Power connector (includes cable) 602743-001

(18) USB board 595205-001

(19) RJ-11 connector included in Cable Kit 595201-001

(20) Base enclosure

●

Without card reader for biscotti computer models 595209-001

●

With HDMI card reader without a modem for biscotti computer models 608546-001

●

Without card reader for matte black computer models 595211-001

●

With HDMI card reader without a modem for matte black computer models 608547-001

●

With HDMI card reader without a modem for silver computer models 608548-001

●

With HDMI card reader without a modem for white computer models 608549-001

Rubber Kit (not illustrated, includes four rubber feet) 600849-001

Plastics Kit 595200-001

(21)

●

Hard drive cover

(22)

●

Memory module cover

Computer major components 23

Display assembly components

Item Description Spare part number

(1) Display bezel

●

Presario CQ62 with webcam and microphone modules 595190-001

●

Presario CQ62 with microphone module only 595189-001

●

HP G62 with webcam and microphone modules 595193-001

●

HP G62 with microphone module only 595192-001

(2) Display bracket (with hinges) 595195-001

24 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(3) 39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel

cable)

595130-001

(4) Webcam module 600166-001

Display cable kit 595196-001

(5) Wireless antenna (includes wireless antenna transceivers and cable)

Webcam cable

Display cable

(6) Display back cover (includes logo) for use with:

●

HP G62 biscotti computer models 595191-001

●

HP G62 silver computer models 605145-001

●

HP G62 white computer models 605146-001

●

HP G62 matte black computer models 608111-001

●

Presario CQ62 biscotti computer models 602172-001

●

Presario CQ62 matte black computer models 595194-001

(7) Display hinge covers 600650-001

Display screw kit (not illustrated) 595197-001

Display rubber display kit (not illustrated, includes display bezel rubber screw covers) 595198-001

Display assembly components 25

Plastics Kit

Item Description Spare part number

Plastics kit 595200-001

(1) Hard drive bay cover (includes captive screws)

(2) Wireless/memory module mini-card compartment cover (includes captive screw)

26 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Description Spare part number

(1) Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use

with:

●

Biscotti computer models 599062-001

●

Matte black computer models 600651-001

●

Silver computer models 608112-001

●

White computer models 608113-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:

●

Biscotti computer models 599063-001

●

Matte black computer models 600652-001

●

Silver computer models 608114-001

●

White computer models 608115-001

(2) Hard drive

●

500-GB 7200 RPM 599056-001

●

640-GB 5400 RPM 615586–001

●

320-GB 7200 RPM 599055-001

●

250-GB 7200 RPM 599054-001

Mass storage devices 27

Item Description Spare part number

●

160-GB 7200 RPM 599053-001

Hard drive hardware kit (not illustrated, includes bracket and screws) 600191-001

28 Chapter 3 Illustrated parts catalog

Miscellaneous parts

Description Spare part number

AC adapters

●

65-W AC adapter 463958-001

●

90-W AC adapter 463955-001

Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario CQ 62 computer models) for use in:

●

Australia 490371-011

●

Brazil 490371-201

●

Denmark 490371-081

●

Europe 490371-021

●

India 490371-D61

●

Israel 490371-BB1

●

Italy 490371-061

●

Korea 490371-AD1

●

North America 430971-001

●

the People’s Republic of China 490371-AA1

●

South Africa 490371-AR1

●

Switzerland 490371-111

●

Taiwan 490371-AB1

●

the United Kingdom and Singapore 490371-031

Cable Kit 595201-001

●

Hard drive connector cable

●

Optical drive connector cable

●

Power button cable

●

RJ-11 cable

●

TouchPad button board cable

●

TouchPad cable

●

USB cable

Miscellaneous parts 29

Description Spare part number

Rubber kit 600184-001

Screw kit

●

Phillips M2.0x3.0 screw

●

Phillips M2.5x3.0 screw

●

Phillips M2.5x4.0 screw

●

Phillips M2.5x5.0 screw

●

Phillips M2.5x6.5 screw

595202-001

30 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part number Description

463955-001 90-W AC adapter

463958-001 65-W AC adapter

490371-001 Power cord for use in North America with both HP G62 and Presario CQ62 computer models

490371-011 Power cord for use in Australia with both HP G62 and Presario CQ62 computer models

490371-021 Power cord for use in Europe with both HP G62 and Presario CQ62 computer models

490371-031 Power cord for use in the United Kingdom and Singapore with both HP G62 and Presario CQ62

computer models

490371-061 Power cord for use in Italy with both HP G62 and Presario CQ62 computer models

490371-081 Power cord for use in Denmark with both HP G62 and Presario CQ62 computer models

490371-111 Power cord for use in Switzerland with both HP G62 and Presario CQ62 computer models

490371-201 Power cord for use in Brazil with both G62 and HP G62 and Presario CQ62 computer models

490371-AA1 Power cord for use in the People’s Republic of China with both HP G62 and Presario CQ62

computer models

490371-AB1 Power cord for use in Taiwan with both HP G62 and Presario CQ62 computer models

490371-AD1 Power cord for use in Korea with both HP G62 and Presario CQ62 computer models

490371-AR1 Power cord for use in South Africa with both HP G62 and Presario CQ62 computer models

490371-BB1 Power cord for use in Israel with both HP G62 and Presario CQ62 computer models

490371-D61 Power cord for use in India with both HP G62 and Presario CQ62 computer models

504593-003 Broadcom BCM4312 802.11b/g WiFi adapter for use in Canada, the Cayman Islands, Guam,

Puerto Rico, the United States, and the US Virgin Islands

510100-001 56K V.92 data/fax modem (select models only, for use in all countries and regions except for

Australia and New Zealand)

510100-011 56K V.92 data/fax modem (select models only, for use in Australia and New Zealand)

580101-001 Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands,

Guam, Puerto Rico, the United States, and the US Virgin Islands

Sequential part number listing 31

Spare part number Description

580101-002 Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Afghanistan, Albania, Algeria,

Andorra, Angola, Antigua and Barbuda, Argentian, Armenia, Australia, Austria, Azerbaijan,
Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and Herzegovina,
Botswana, Brazil, Brunei, Bulgeria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde,
Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Costa Rica, Croatia,
Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon,
Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guatemala, Guinea, Guinea­Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy,
Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea-South, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Nether Antilles, French
Guiana, Aruba, British Virgin Islands, Bermuda, Syria, Guadeloupe, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagaascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland,
Portugal, Republic of Moldova, Romania, rwanda, Samoa, San Marino, Sao tome and Principe,
Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and Gren, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, United Arab Emirates ,United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe

592808–001 PCA UMA system board

592809–001 PCA UMA system board with modem and card reader

592810-001 HD5430 PCA Discrete system board

592811-001 HD5430 PCA Discrete system board with modem and card reader

593533-001 Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter

593553-001 Battery, 6-cell, 2.20 Ah, 47 Wh

593554-001 Battery, 6-cell, 2.55 Ah, 55 Wh

593836-001 Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter

594164-001 AMD Anthlon II N330 Processor (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 35

W

594165-001 AMD Anthlon II P320 Processor (2.1 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 25

W

594166-001 AMD Phenom N620 Processor (2.8 GHz, 2 MB total L2 cache, 1333 MHz)—Dual Core 35 W

594167-001 AMD Phenom II P820 Processor (1.8 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)—Triple

Core 25 W

594168-001 AMD Phenom N830 Processor (2.1 GHz, 1.5 MB total L2 cache, 1333 MHz)—Triple Core 35 W

594169-001 AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)—Quad core 35 W

594170-001 AMD Phenom II P920 Processor (1.6 GHz, 2 MB total L2 cache, 1066 MHz)—Quad Core 25 W

594171-001 AMD Sempron II V120 Processor (2.2 GHz, 512 MB L2 cache, 1066 MHz, 3.2 GT/s)—Single

Core 25 W

594172-001 AMD Turion II N530 Processor (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 35

W

32 Chapter 3 Illustrated parts catalog

Spare part number Description

594173-001 AMD Turion II P520 Processor (2.3 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 25

W

595130-001 High Definition display panel (includes display panel and backlight cables)

595185-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 biscotti computer

models

595186-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 biscotti computer

models with webcam

595187-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 matte black

computer models

595188-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 matte black

computer models with webcam

595189-001 Display bezel for use with Presario CQ62 with microphone module only

595190-001 Display bezel for use with Presario CQ62 with webcam and microphone modules

595191-001 Display enclosure for use with HP G62 biscotti computer models

595192-001 Display bezel for use with HP G62 with microphone module only

595193-001 Display bezel for use with HP G62 with webcam and microphone modules

595194-001 Display enclosure for use with Presario CQ62 matte black computer models

595195-001 Display hinge kit (includes left and right display hinges)

595196-001 Wireless antenna kit (includes wireless antenna transceivers and cable)

595197-001 Display screw kit

595198-001 Display rubber kit

595199-001 Keyboard for use in North America (includes keyboard cable)

595199-031 Keyboard for use in the United Kingdom (includes keyboard cable)

595199-041 Keyboard for use in Germany (includes keyboard cable)

595199-051 Keyboard for use in France (includes keyboard cable)

595199-061 Keyboard for use in Italy (includes keyboard cable)

595199-071 Keyboard for use in Spain (includes keyboard cable)

595199-121 Keyboard for use in Canada (includes keyboard cable)

595199-131 Keyboard for use in Portugal (includes keyboard cable)

595199-141 Keyboard for use in Turkey (includes keyboard cable)

595199-171 Keyboard for use in Saudi Arabia (includes keyboard cable)

595199-211 Keyboard for use in Hungary (includes keyboard cable)

595199-221 Keyboard for use in the Czech Republic (includes keyboard cable)

595199-251 Keyboard for use in Russia (includes keyboard cable)

595199-281 Keyboard for use in Thailand (includes keyboard cable)

595199-A41 Keyboard for use in Belgium (includes keyboard cable)

Sequential part number listing 33

Spare part number Description

595199-AB1 Keyboard for use in Taiwan (includes keyboard cable)

595199-B31 Keyboard for international use (includes keyboard cable)

595199-BA1 Keyboard fo use in Adriatics (includes keyboard cable)

595199-BB1 Keyboard for use in Israel (includes keyboard cable)

595199-BG1 Keyboard for use in Switzerland (includes keyboard cable)

595199-DH1 Keyboard for use in Norway (includes keyboard cable)

595199-DJ1 Keyboard for use in Greece (includes keyboard cable)

595200-001 Plastics kit

595201-001 Cable kit

595202-001 Screw kit

595203-001 Touchpad button board

595204-001 Power button board

595205-001 USB board

595206-001 Top cover (includes TouchPad board) for use in biscotti computer models

595207-001 Top cover (includes TouchPad board) for use in matte black computer models

595209-001 Base enclosure without card reader for biscotti computer models

595211-001 Base enclosure without card reader for matte black computer models

598856-001 2 GB memory module (1066 MHz, DDR3)

598859-001 1 GB memory module (1066 MHz, DDR3)

599053-001 160 GB, 7200 rpm hard drive

599054-001 250 GB, 7200 rpm hard drive

599055-001 320 GB, 7200 rpm hard drive

599056-001 500 GB, 7200 rpm hard drive

599057-001 Hard Drive Hardware Kit (includes bracket and screws)

599062-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with

biscotti computer models

599063-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with biscotti

computer models

600166-001 Webcam module

600370-001 Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter

(BT3.0+HS ready)

600650-001 Display hinge covers

600651-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with

matte black computer models

600652-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with matte

black computer models

34 Chapter 3 Illustrated parts catalog

Spare part number Description

600849-001 Rubber kit (includes four rubber feet)

602170-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 biscotti computer

models

602171-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 biscotti computer

models with webcam

602172-001 Display enclosure for use with Presario CQ62 biscotti computer models

602743-001 Power connector (includes cable)

602744-001 Speaker assembly (includes cable)

602745-001 RTC battery

602992-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS

ready)

605141-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 silver computer models

605142-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 silver computer models

with webcam

605143-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 white computer models

605144-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 white computer models

with webcam

605145-001 Display enclosure for use with HP G62 silver computer models

605146-001 Display enclosure for use with HP G62 white computer models

605147-001 Top cover (includes TouchPad board) for use in silver computer models

605148-001 Top cover (includes TouchPad board) for use in white computer models

606609-001 Fan/heat sink assembly (includes replacement thermal material) for use with UMA systems

606610-001 Fan/heat sink assembly (includes replacement thermal material) for use with discrete systems

608109-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 matte black computer

models

608110-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 matte black computer

models with webcam

608111-001 Display enclosure for use with HP G62 matte black computer models

608112-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with

silver computer models

608113-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with

white computer models

608114-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with silver

computer models

608115-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with white

computer models

608546-001 Base enclosure with HDMI card reader without a modem for biscotti computer models

608547-001 Base enclosure with HDMI card reader without a modem for matte black computer models

608548-001 Base enclosure with HDMI card reader without a modem for silver computer models

Sequential part number listing 35

Spare part number Description

608549-001 Base enclosure with HDMI card reader without a modem for white computer models

611554-001 HD545V PCA Discrete system board

611555-001 HD545V PCA Discrete system board with card reader

615586–001 640 GB, 5400 rpm hard drive

616405–001 HD5470/512M PCA Discrete system

616406–001 HD5470/512M PCA Discrete system board with card reader

616407–001 HD5470/1G PCA Discrete system

616408–001 HD5470/1G PCA Discrete system board with card reader

36 Chapter 3 Illustrated parts catalog

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations

Before disassembly or assembly procedures, review and adhere to all service considerations.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when
handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions..

Preliminary replacement requirements 37

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

38 Chapter 4 Removal and replacement procedures

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage might have occurred.

An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a
normal cycle. Or the device might function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

CAUTION: To prevent damage to the computer when removing or installing internal components,

observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements 39

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or
packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded
tools and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

40 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips
must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 41

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 75 screws, in 12 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.

Serial number

The serial number label, located in the battery bay of the computer, provides important information
that you may need when contacting technical support.

(1) Product name (4) Warranty period

(2) Serial number (5) Model description (select models)

(3) Product number

42 Chapter 4 Removal and replacement procedures

Computer feet

Description Spare part number

Rubber Feet Kit 600849-001

The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the
locations illustrated below.

Component replacement procedures 43

Battery

Description Spare part number

6 cell, 2.20-Ah, 47 Wh 593553-001

6 cell, 2.55-Ah, 55 Wh 593554-001

Before disassembling the computer:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface.

2. Slide the battery release latch (1) to release the battery.

3. Pivot the battery (2) upward and lift it out of the computer (3).

To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge
downward until the battery is seated. The battery release latch automatically locks the battery into
place.

44 Chapter 4 Removal and replacement procedures

Hard drive

NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The

hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also
available in the Hard Drive Hardware Kit.

Description Spare part number

640 GB; 5400 RPM 615586–001

500 GB; 7200 RPM 599056-001

320 GB; 7200 RPM 599055-001

250 GB; 7200 RPM 599054-001

160 GB; 7200 RPM 599053-001

Hard drive hardware kit (not illustrated, includes connector, bracket, and screws) 599057-001

Before removing the hard drive:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

Remove the hard drive:

1. Position the computer with the front toward you.

2. Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the hard drive cover to the

computer.

Component replacement procedures 45

3. Lift the left side of the hard drive cover (2), swing it forward, and remove the cover (3). The hard

drive cover is included in the plastics kit, spare part number 595200-001.

4. Remove the three Phillips PM2.5×5.0 screws (1) that secure the hard drive to the computer.

5. Use the hard drive bracket to lift the hard drive out (2) of the hard drive compartment.

6. Disconnect the hard drive cable from the system board (3).

7. Remove the hard drive (4) from the hard drive bay.

8. To replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the

hard drive bracket to the hard drive

46 Chapter 4 Removal and replacement procedures

9. Grasp the two attached Mylar tabs and pull the bracket straight up to remove it from the hard

drive (2).

Reverse this procedure to install the hard drive.

Component replacement procedures 47

Optical drive

NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket.

Description Spare part

number

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with:

●

Biscotti computer models 599062-001

●

Matte black computer models 600651-001

●

Silver computer models 608112-001

●

White computer models 608113-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:

●

Biscotti computer models 599063-001

●

Matte black computer models 600652-001

●

Silver computer models 608114-001

●

White computer models 608115-001

Before removing the optical drive:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the hard drive (see

Hard drive on page 45).

Remove the optical drive:

1. Position the computer upside down with the front toward you.

2. Insert a thin tool, such as a screw driver (1), into the release access slot in the hard drive bay.

48 Chapter 4 Removal and replacement procedures

3. Grasp the bezel and slide the optical drive out of the computer (2).

4. To replace the optical drive bracket, position the optical drive with the optical drive bracket

toward you.

5. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical

drive.

6. Remove the optical drive bracket (2).

Reverse the above procedure to reassemble and install the optical drive.

Component replacement procedures 49

WLAN module

Description Spare part

number

Broadcom BCM4312 802.11b/g WiFi adapter 504593-003

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi 580101-001

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter 580101-002

Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter 593533-001

Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) 600370-001

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) 602992-001

Before removing the WLAN module:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

Remove the WLAN module:

1. Turn the computer upside down with the front toward you.

2. Loosen the three Phillips PM2.5×6.0 captive screws (1) that secure the mini-card compartment

cover.

3. Lift the back side of the memory module cover (2)

.

50 Chapter 4 Removal and replacement procedures

4. Lift the cover off the computer (3). The mini-card compartment cover is included in the plastics

kit, spare part number 595200-001.

5. Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from the wireless

module.

6. Remove the Phillips PM2.0×3.0 screw (3) that secures the WLAN module to the computer. (The

edge of the module opposite the slot rises away from the computer.)

Component replacement procedures 51

7. Remove the WLAN module (4) by pulling it away from the slot at an angle.

CAUTION: To prevent an unresponsive system, replace the wireless module only with a

wireless module authorized for use in the computer by the governmental agency that regulates
wireless devices in your country or region. If you replace the module and then receive a warning
message, remove the module to restore computer functionality, and then contact technical
support through Help and Support.

NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion into the

WLAN module slot.

Reverse this procedure to install a WLAN module.

52 Chapter 4 Removal and replacement procedures

Memory module

Description Spare part number

1 GB, 1066 MHz DDR3 598859-001

2 GB, 1066 MHz DDR3 598856-0011

Before removing the memory module:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

Remove the memory module:

1. Turn the computer upside down with the front toward you.

2. Loosen the three Phillips PM2.5×6.0 captive screws (1) that secure the mini-card compartment

cover to the computer.

3. Lift the back side of the memory module cover (2)

4. Lift the cover off the computer (3). The mini-card compartment cover is included in the plastics

kit, spare part number 595200-001.

NOTE: Small tabs hold the cover in place. Firmly pull up on the cover to release the tabs.

5. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures 53

6. Remove the module (2) by pulling it away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the

memory module slot.

Reverse this procedure to install a memory module.

54 Chapter 4 Removal and replacement procedures

Keyboard

Description Spare part number

For use in Adriatics 595199-BA1

For use in Belgium 595199-A41

For use in Canada 595199-121

For use in the Czech Republic 595199-221

For use in France 595199-051

For use in Germany 595199-041

For use in Greece 595199-DJ1

For use in Hungary 595199-211

For International use 595199-B31

For use in Israel 595199-BB1

For use in Italy 595199-061

For use in Korea 595199-AD1

For use in North America 595199-001

For use in Norway 595199-DH1

For use in Portugal 595199-131

For use in Russia 595199-251

For use in Saudi Arabia 595199-171

For use in Spain 595199-071

For use in Switzerland 595199-BG1

For use in Taiwan 595199-AB1

For use in Thailand 595199-281

For use in Turkey 595199-141

For use in the United Kingdom 595199-031

Before removing the keyboard:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the hard drive (see

Hard drive on page 45)

6. Remove the mini-card compartment cover (see

WLAN module on page 50).

Component replacement procedures 55

Remove the keyboard:

1. Turn the computer upside down with the front toward you.

2. Remove the three Phillips PM2.5×5.0 and three Phillips PM2.5x6.5 screws that secure the

keyboard to the computer.

3. Turn the computer display-side up with the front toward you.

4. Open the computer as far as possible.

5. Release the tabs along the left (1) and right (2) edges of the keyboard using a thin flat-bladed

screwdriver.

6. Lift the rear edge of the keyboard (3), and set the keyboard back towards the display (4).

56 Chapter 4 Removal and replacement procedures

7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and

disconnect the keyboard cable (2) from the system board.

8. Remove the keyboard.

Reverse this procedure to install the keyboard.

Component replacement procedures 57

Top cover

Description Spare part number

For use with biscotti computer models 595206-001

For use with matte black computer models 595207-001

For use with silver computer models 605147-001

For use with white computer models 605148-001

Before removing the switch cover:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting AC adapter from the computer.

4. Remove the following components:

a. Battery (see

Battery on page 44).

b. Hard drive (See

Hard drive on page 45).

c. Optical drive (see

Optical drive on page 48).

d. WLAN module (see

WLAN module on page 50).

e. Memory module (see

Memory module on page 53).

f. Keyboard (see

Keyboard on page 55).

Remove the switch cover:

1. Turn the computer upside down with the front toward you.

58 Chapter 4 Removal and replacement procedures

2. Remove four Phillips PM2.5x3 screws in the battery bay, and remove ten Phillips PM2.5x6.5

screws on the base enclosure. The top cover screws are identified by a triangle icon embossed
on the base enclosure.

3. Turn the computer display-side up with the front toward you.

4. Open the computer as far as possible.

5. Remove the Phillips PM2.5×6.0 screw that secures the top cover to the computer.

Component replacement procedures 59

6. Release the power button ZIF connector (1), speaker cable (2), touchpad ZIF connector (3), and

touchpad button ZIF connector (4).

7. Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure.

Remove the top cover (2).

NOTE: The TouchPad is glued to the top cover and is included with the top cover spare part.

Reverse this procedure to install the switch cover.

60 Chapter 4 Removal and replacement procedures

Speaker assembly

Description Spare part number

Speaker assembly (includes cable) 602744-001

Before removing the speaker assembly:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Optical drive (see

Optical drive on page 48)

b. Keyboard (see

Keyboard on page 55)

c. Top cover (see

Top cover on page 58)

Remove the speaker assembly:

1. Turn the top cover upside down.

2. Remove the three Phillips PM2.5×3.0 screws (1) that secure the speaker assembly to the top

cover.

3. Lift up and remove the speakers (2).

Reverse this procedure to install the speaker assembly.

Component replacement procedures 61

Power button board

Description Spare part number

Power button board 595204-001

Before removing the power button board:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Hard drive (see

Hard drive on page 45)

b. Optical drive (see

Optical drive on page 48)

c. Keyboard (see

Keyboard on page 55)

d. Top cover (see

Top cover on page 58)

Remove the power button board:

1. Turn the top cover upside down with the rear edge toward you.

2. Remove the Phillips PM2.0×3.0 screw (1) that secures the power button board to the top cover.

3. Lift up and remove the power button board (2).

Reverse this procedure to install the power button board.

62 Chapter 4 Removal and replacement procedures

TouchPad button board

Description Spare part number

Touchpad button board 595203-001

Before removing the TouchPad button board:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Hard drive (see

Hard drive on page 45)

b. Optical drive (see

Optical drive on page 48)

c. Keyboard (see

Keyboard on page 55)

d. Top cover (see

Top cover on page 58)

Remove the TouchPad button board:

1. Turn the top cover upside down with the front toward you.

2. Remove the two Phillips PM2.0×3.0 screws (1) that secure the TouchPad board to the top cover.

3. Lift up and remove the touchpad button board (2) from the TouchPad bracket.

Reverse the above procedure to reassemble and install the TouchPad button board.

Component replacement procedures 63

Modem module

Description Spare part number

All countries and regions except for Australia and New Zealand 510100-001

Australia and New Zealand 510100-011

Before removing the modem module:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Hard drive (see

Hard drive on page 45)

b. Optical drive (see

Optical drive on page 48)

c. Keyboard (see

Keyboard on page 55)

d. Top cover (see

Top cover on page 58)

Remove the modem module:

1. Turn the computer upright with the front toward you.

2. Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the system

board.

64 Chapter 4 Removal and replacement procedures

3. Lift up on the front of the modem module (2) to disconnect it from the system board.

Reverse the above procedure to install the modem module, and be sure that the connector on the
bottom of the modem module connects firmly into the system board.

Component replacement procedures 65

66 Chapter 4 Removal and replacement procedures

USB board

Description Spare part number

USB board 595205-001

Before removing the USB board:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Hard drive (see

Hard drive on page 45)

b. Optical drive (see

Optical drive on page 48)

c. Keyboard (see

Keyboard on page 55)

d. Top cover (see

Top cover on page 58)

Remove the USB board:

1. Position the computer upright with the right side toward you.

2. Disconnect the USB board cable (1) from the system board.

3. Remove the Phillips PM2.5×6.0 screw (2) that secures the USB board to the base enclosure.

4. Lift the USB board (3) straight up to remove it from the computer. The USB cable is available

with the cable kit using spare part number 595201-001

Component replacement procedures 67

Reverse this procedure to install the USB board.

68 Chapter 4 Removal and replacement procedures

Power connector

Description Spare part number

Power connector (includes cable) 602743-001

Before removing the power connector cable:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Hard drive (see

Hard drive on page 45)

b. Optical drive (see

Optical drive on page 48)

c. Keyboard (see

Keyboard on page 55)

d. Top cover (see

Top cover on page 58)

Remove the power connector cable:

1. Turn the computer upright with the right side toward you.

2. Disconnect the power connector cable (1) from the system board.

3. Lift the power connector (2) from the clips built into the base enclosure.

Reverse this procedure to install the power connector.

Component replacement procedures 69

Display assembly

Description Spare part number

39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for use in:

●

HP G62 computer biscotti computer models 595185-001

●

HP G62 computer biscotti computer models with webcam 595186-001

●

HP G62 silver computer models 605141-001

●

HP G62 silver computer models with webcam 605142-001

●

HP G62 white computer models 605143-001

●

HP G62 white computer models with webcam 605144-001

●

HP G62 matte black computer models 608109-001

●

HP G62 matte black computer models with webcam 608110-001

●

Presario CQ62 biscotti computer models 602170-001

●

Presario CQ62 biscotti computer models with webcam 602171-001

●

Presario CQ62 matte black computer models 595187-001

●

Presario CQ62 matte black computer models with webcam 595188-001

Before removing the display assembly:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Disconnect the wireless antenna cables from the WLAN module (see

WLAN module

on page 50).

6. Remove the following components:

a. Optical drive (see

Optical drive on page 48)

b. Keyboard (see

Keyboard on page 55)

c. Top cover (see

Top cover on page 58)

Remove the display assembly:

1. Turn the computer display-side up, with the front toward you.

2. Open the display as far as possible.

3. Disconnect the display panel cable (1) and the microphone cable (2) from the system board and

remove it from its routing channel.

70 Chapter 4 Removal and replacement procedures

4. Pull the antenna cables through the opening in the top cover (3) and disengage the cables from

the clip in the routing channel leading to the display hinge (4).

5. Disconnect the webcam cable (5) from the system board and release it from the clips that attach

it to the system board.

CAUTION: Support the display assembly when removing the display screws in the following

steps. Failure to support the display assembly can result in damage to the assembly and other
components.

6. Remove the four black Phillips PM2.5×7.0 screws (1) that secure the display assembly to the

computer.

Component replacement procedures 71

7. Lift the display panel (2) straight up to remove it.

Reverse this procedure to install the display assembly.

8. To replace any of the display assembly internal components, remove the following screw covers

and screws:

(1) Two mylar screw covers on the display bezel bottom edge

(2) Two Phillips PM2.5×4.0 screws

The display screw covers are included in the display screw kit, spare part number 595198-001.

9. Flex the inside edge of the top (1), the left and right sides (2), and the bottom (3) of the display

bezel until the bezel disengages from the display back cover.

72 Chapter 4 Removal and replacement procedures

10. Remove the display bezel (4).

Reverse this procedure to install the display bezel.

11. To replace the webcam module (select models only), lift the webcam module as far from the

display enclosure as the webcam module cable allows.

12. Disconnect the webcam module cable (1) from the webcam module, and remove the webcam

module (2). The webcam module is available using spare part number 600166-001.

Reverse this procedure to install the webcam module.

13. To replace the display hinge covers, remove the two Phillips PM2.5×6.0 screws (1) that secure

each hinge to the display enclosure.

Component replacement procedures 73

14. Remove the display hinge covers (2). The display hinge covers are available using spare part

number 600650-001.

Reverse this procedure to install the display hinge covers.

15. To replace the display panel, remove eight phillips PM2.5×6.0 screws (1) that secure the display

panel to the display enclosure.

16. Remove the display panel (2) from the display enclosure. The display panel is available using

the spare part number 595130-001.

Reverse this procedure to install the display panel.

17. To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws (1) that secure

each bracket to the display panel.

74 Chapter 4 Removal and replacement procedures

18. Remove the display panel brackets (2) from the display panel. The display panel brackets are

available using spare part number 595195-001.

Reverse this procedure to install the display panel brackets.

19. To replace the wireless antenna transceivers, lift up on the silver transceiver (1) and release the

adhesive material from the display cover (2).

20. Lift up to remove the antenna transceivers (3). The wireless antenna transceivers with cable is

available with the LCD cable kit using spare part number 595196-001..

Reverse this procedure to install the display wireless antenna transceivers.

Component replacement procedures 75

System board

NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory and

replacement thermal material.

Description Spare part number

PCA UMA system board 592808–001

PCA UMA system board with modem and card reader 592809–001

HD5430 PCA Discrete system board 592810-001

HD5430 PCA Discrete system board with modem and card reader 592811-001

HD545V PCA Discrete system board 611554-001

HD545V PCA Discrete system board with card reader 611555-001

HD5470/512M PCA Discrete system board 616405–001

HD5470/512M PCA Discrete system board with card reader 616406–001

HD5470/1G PCA Discrete system board 616407–001

HD5470/1G PCA Discrete system board with card reader 616408–001

When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:

●

RTC battery (see

RTC battery on page 80)

●

Memory modules (see

Memory module on page 53)

●

WLAN module (see

WLAN module on page 50)

●

Modem module (see

Modem module on page 64)

Before removing the system board:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Hard drive (see

Hard drive on page 45)

b. Optical drive (see

Optical drive on page 48)

c. Keyboard (see

Keyboard on page 55)

d. Top cover (see

Top cover on page 58)

76 Chapter 4 Removal and replacement procedures

e. Speaker assembly (see Speaker assembly on page 61)

f. Display assembly (see

Display assembly on page 70)

Remove the following cables from the system board:

●

Power connector cable (see

Power connector on page 69)

●

USB board cable (see

USB board on page 67)

1. Turn the computer upright with the right side toward you.

2. Remove the three Phillips PM2.5×4.0 (1) screws that secure the system board to the computer.

3. Grasp the right edge (2) of the system board.

4. Lift the system board (3), and pull it away from the base enclosure at an angle.

Reverse this procedure to install the system board.

Component replacement procedures 77

5. To replace the modem module cable, remove the RJ-11 connector cable from the clips (1), and

then lift the connector straight up (2) and out of the computer. The modem module cable is
available using spare part number 595201-001.

Reverse this procedure to install the modem module cable.

When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:

●

Fan/heat sink assembly (see

Fan/heat sink assembly on page 82)

●

Processor (see

Processor on page 86)

Reverse the preceding procedure to install the system board.

78 Chapter 4 Removal and replacement procedures

Component replacement procedures 79

RTC battery

Description Spare part number

RTC battery 602745-001

Before removing the RTC battery:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Hard drive (see

Hard drive on page 45)

b. WLAN (see

WLAN module on page 50)

c. Optical drive (see

Optical drive on page 48)

d. Keyboard (see

Keyboard on page 55)

e. Top cover (see

Top cover on page 58)

f. Speaker assembly (see

Speaker assembly on page 61)

g. Display assembly (see

Display assembly on page 70)

h. System board (see

System board on page 76)

Remove the RTC battery:

1. Turn the system board upside down.

2. Use a sharp, non-conductive tool to release the clip (1) that secures the battery to the system

board.

80 Chapter 4 Removal and replacement procedures

3. Lift the battery (2) out of the computer.

Reverse this procedure to install the RTC battery.

Component replacement procedures 81

Fan/heat sink assembly

Description Spare part number

Fan/heat sink assembly (includes replacement thermal material) for use only with computer
models with UMA graphics subsystem memory

606609-001

Fan/heat sink assembly (includes replacement thermal material) for use only with computer
models with discrete graphics subsystem memory

606610-001

Before removing the fan/heat sink assembly:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Hard drive (see

Hard drive on page 45)

b. Optical drive (see

Optical drive on page 48)

c. Keyboard (see

Keyboard on page 55)

d. Top cover (see

Top cover on page 58)

e. Speaker assembly (see

Speaker assembly on page 61)

f. Display assembly (see

Display assembly on page 70)

g. System board (see

System board on page 76)

Remove the fan/heat assembly (fan/heat sink appearance might vary):

NOTE: Steps 1 through 4 apply only to computer models equipped with graphics subsystems

having UMA memory.

1. Turn the system board right-side up, with the front toward you.

82 Chapter 4 Removal and replacement procedures

2. Disconnect the fan cable from the system board.

3. Follow the sequence embossed on heat sink to loosen the three Phillips PM2.5×7.0 captive

screws (1) that secure the fan/heat sink assembly to the system board.

NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink

assembly and system board components, it might be necessary to move the fan/heat sink
assembly from side to side to detach the assembly.

4. Remove the fan/heat sink assembly (2) by lifting straight up.

NOTE: Steps 5 through 8 apply only to computer models equipped with graphics subsystems

having discrete memory.

1. Turn the system board right-side up, with the front toward you.

Component replacement procedures 83

2. Disconnect the fan cable from the system board.

3. Loosen the three Phillips captive screws (1) and three Phillips spring-loaded captive screws (2)

that secure the fan/heat sink assembly.

NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink

assembly and system board components, it might be necessary to move the fan/heat sink
assembly from side to side to detach the assembly.

4. Remove the fan/heat sink assembly (3) by lifting straight up.

Reverse this procedure to install the fan/heat sink assembly.

The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1),
(3) and the processor (2) and video components (4) each time the fan/heat sink assembly is
removed. Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink
assembly is reinstalled.

84 Chapter 4 Removal and replacement procedures

NOTE: Thermal pads and thermal paste are included with all fan/heat sink assembly, system board,

and processor spare part kits.

The following illustration shows the locations for thermal material on systems with UMA graphics
subsystems.

The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1)
and (3), and the processor component (2), each time the fan/heat sink assembly is removed. Thermal
pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is
reinstalled.

The following illustration shows the locations for thermal material on systems with discrete graphics
subsystems.

Component replacement procedures 85

Processor

NOTE: All processor spare part kits include thermal material.

Description Spare part number

AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)—Quad core 35 W 594169-001

AMD Phenom N830 Processor (2.1 GHz, 1.5 MB total L2 cache, 1333 MHz)—Triple Core 35 W 594168-001

AMD Phenom N620 Processor (2.8 GHz, 2 MB total L2 cache, 1333 MHz)—Dual Core 35 W 594166-001

AMD Phenom II P920 Processor (1.6 GHz, 2 MB total L2 cache, 1066 MHz)—Quad Core 25 W 594170-001

AMD Phenom II P820 Processor (1.8 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)—Triple Core
25 W

594167-001

AMD Turion II N530 Processor (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 35 W 594172-001

AMD Turion II P520 Processor (2.3 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 25 W 594173-001

AMD Anthlon II N330 Processor (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 35W594164-001

AMD Anthlon II P320 Processor (2.1 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 25W594165-001

AMD Sempron II V120 Processor (2.2 GHz, 512 MB L2 cache, 1066 MHz, 3.2-GT/s)—Single
Core 25 W

594171-001

Before removing the processor:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Hard drive (see

Hard drive on page 45)

b. Optical drive (see

Optical drive on page 48)

c. Keyboard (see

Keyboard on page 55)

d. Top cover (see

Top cover on page 58)

e. Speaker assembly (see

Speaker assembly on page 61)

f. Display assembly (see

Display assembly on page 70)

g. System board (see

System board on page 76)

h. Fan/heat sink assembly (see

Fan/heat sink assembly on page 82)

86 Chapter 4 Removal and replacement procedures

Remove the processor:

1. Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.

2. Lift the processor (2) straight up and remove it.

NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4)

embossed on the processor socket when you install the processor.

Reverse this procedure to install the processor.

Component replacement procedures 87

5 Setup Utility

Computer Setup in Windows 7

To view the drives installed on the computer, select Start > Computer.

On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive
added to the system, such as a new USB drive, is be assigned the next available drive letter.

Starting Setup Utility

Setup Utility is a ROM-based information and customization utility that can be used even when the
Windows operating system is not working.

The utility reports information about the computer and provides settings for startup, security, and
other preferences.

To start Setup Utility:

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup
Menu message appears in the lower-left corner of the screen, press the f10 key.

– or –

1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for

Startup Menu message appears in the lower-left corner of the screen, press the esc key.

2. When the Startup Menu appears, press the f10 key.

Using Setup Utility

Changing the language of Setup Utility

The following procedure explains how to change the language of Setup Utility. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for

Startup Menu message appears in the lower-left corner of the screen, press the f10 key.

– or –

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message is appears in the lower-left corner of the screen, press the esc key.
When the Startup Menu displays, press the f10 key.

2. Use the arrow keys to select System Configuration > Language, and then press the enter key.

88 Chapter 5 Setup Utility

3. Use the arrow keys to select a language, and then press enter key.

4. When a confirmation prompt with your language selected displays, press the enter key.

5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press the enter key.

Changes goes into effect immediately.

Navigating and selecting in Setup Utility

Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and
selection are by keystroke.

●

To choose a menu or a menu item, use the arrow keys.

●

To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the
arrow keys or the f5 or f6 keys.

●

To select an item, press the enter key.

●

To close a text box or return to the menu display, press the esc key.

●

To display additional navigation and selection information while Setup Utility is open, press the

f1 key.

Displaying system information

The following procedure explains how to display system information in Setup Utility. If Setup Utility is
not open, begin at step 1. If Setup Utility is open, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for

Startup Menu message displays in the lower-left corner of the screen, press the f10 key.

– or –

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the esc key. When
the Startup Menu displays, press thef10 key.

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press the enter key.

Computer Setup in Windows 7 89

Restoring default settings in Setup Utility

The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for

Startup Menu message displays in the lower-left corner of the screen, press the f10 key.

– or –

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the esc key. When
the Startup Menu appears, press the f10 key.

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press the enter key.

3. When the Setup Confirmation appears, press the enter key.

4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press the enter key.

Setup Utility default settings go into effect when the computer restarts.

NOTE: Password, security, and language settings are not changed when you restore the factory

default settings.

90 Chapter 5 Setup Utility

Exiting Setup Utility

You can exit Setup Utility with or without saving changes.

●

To exit Setup Utility and save changes from the current session:

If the Setup Utility menus are not displayed, press the esc key to return to the menu display.
Then use the arrow keys to select Exit > Exit Saving Changes, and then press the enter key.

●

To exit Setup Utility without saving changes from the current session:

If the Setup Utility menus are not displayed, press the esc key to return to the menu display.
Then use the arrow keys to select Exit > Exit Discarding Changes, and then press the enter
key.

After either choice, the computer restarts in Windows.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.

NOTE: Some of the Setup Utility menu items listed in this chapter might not be supported by the

computer.

Main menu

Select To do this

System information

●

View and change the system time and date.

●

View identification information about the computer.

●

View specification information about the processor, memory size,
system BIOS, and keyboard controller version (select models
only).

Security menu

Select To do this

Administrator password Enter, change, or delete an administrator password.

Power-On password Enter, change, or delete a power-on password.

Computer Setup in Windows 7 91

System Configuration menu

Select To do this

Language Support Change the language of Setup Utility.

Button Sound (select models only) Enable/disable the capacitive button tapping sound.

Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology.

Processor C6 State (select models only) Enable/disable the processor C6 sleep state.

LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves power when

the computer is in DC mode.

Card Reader/1394 Power Saving (select models
only)

Enable/disable Card Reader/1394 Power Saving.

Fan Always On Enabled/disable Fan Always On. When enabled, the computer fan will

always be on.

Action Keys Mode Enable/disable Action Keys Mode.

Boot Options Set the following boot options:

●

POST hotkey delay (sec.)―Set the delay for the f1, f2, f9, f10, f11,
and f12 functions of Setup Utility in intervals of 5 seconds each (0,
5, 10, 15, 20).

●

CD-ROM Boot―Enable/disable boot from CD-ROM.

●

Floppy Boot―Enable/disable boot from diskette.

●

Internal Network Adapter Boot―Enable/disable boot from the
internal network adapter.

●

Boot Order―Set the boot order for:

◦

Notebook Hard Drive

◦

Internal CD/DVD ROM Drive

◦

USB Diskette on Key/USB Hard Disk

◦

USB CD/DVD ROM Drive

◦

USB Floppy

◦

Network Adapter

Diagnostics menu

Select To do this

Hard Disk Self Test Run a comprehensive self-test on the hard drive.

NOTE: On models with two hard drives, this menu option is called the

Primary Hard Disk Self Test.

Secondary Hard Disk Self Test (select models
only)

Run a comprehensive self-test on a secondary hard drive.

Memory Test Run a diagnostic test on the system memory.

92 Chapter 5 Setup Utility